SPECIFICATIONS FAX-L290

FAX unit type Type: Standalone facsimile with printer function Compatibility: Group 3 Applicable line: PSTN, PABX Print technology: Laser beam printing FAX scanning features Automatic Document Feeder: 30 sheets Document size: 216mm (Max), 148mm (Min) Speed: Approx. 7.7 sec per page Resolution: Super fine, Fine, Standard Image processing system: UHQ (Ultra High Quality) Halftone: 64 shades of grey scale FAX printing features Speed: 6 pages per minutes Resolution: 600 dpi Paper capacity: 100 sheets Auto Sheet Feeder Print cartridge: FX3 All-In-One laser cartridge Smoothing, Page collated print on reception, (Face down print), Toner save mode, Auto image reduction on reception (100 to 70 %) Transmission and reception features Speed: 3 seconds per page with 33.6K bps modem* Memory: 448 pages Compression method: MH, MR, MMR Direct transmission, Memory transmission, Quick memory transmission, Error Correction Mode (ECM), Dual Access, Delayed transmission (125 locations), Sequential broadcast (125 locations), Polling transmission/reception (Memory), Sub-address transmission, Relay broadcasting command (by sub address) Security and management features Password user restriction, Direct mail prevention, Confidential transmission (by sub address) Reports: Activity report, Transmission report, Error report, Reception Report, Multi TX/RX reports, Memory/Speed dial list reports Telephony features One touch dials: 24 locations Coded dials: 100 locations Group dials: Max. 123 locations Redial: (Automatic and manual), FAX/TEL auto switch, Answering machine hook up, Remote reception, On hook key, Telephone handset (option) Copy features Resolution: 400 x 300 dpi (Direct) Speed: 6 pages per minutes (Mono) Multiple copy: Up to 99 copies Reduction: 90%, 80%, 70% Other features Auto Summer time adjustment PC requirement PC interface (USB) Windows 98: Pentium 90MHz, 32MB RAM (64MB or higher is recommended), 60 MB free HD space (150MB or higher is recommended), CD-ROM drive, Parallel or USB interface, VGA display. Windows Millennium: Pentium 150MHz, 32MB RAM (64MB or higher is recommended), 60 MB free HD space (150MB or higher is recommended), CD-ROM drive, USB interface, VGA display Windows 2000: Pentium 133MHz, 64MB RAM (128MB or higher is recommended), 60 MB free HD space (150MB or higher is recommended), CD-ROM drive, USB interface, VGA display Windows XP: Pentium 300MHz, 128MB RAM (256MB or higher is recommended), 60 MB free HD space (150MB or higher is recommended), CD-ROM drive, USB interface, VGA display PC related features Option Printer function Printer driver: Bundled (CD ROM) Applicable OS: Windows 98/ME/2000/XP Printer Description language: GDI Speed: 6 pages per minutes Resolution: 600 dpi Smoothing General features Dimensions without trays: (W x D x H) 372 x 372 x 251mm Weight Approx.: 8Kg Power source: AC 200-240V 50-60Hz Consumption: Max. 500W; Standby approx. 3.5W

FAX-L290

I need a fax that fits my business as well as my desk.
Product specifications are subject to change without notice. Windows is a registered trademark of the Microsoft Corporation of the US both in the US and in other countries. The names of companies and their products are trademarks or registered trademarks of those companies. *Based on Canon FAX standard chart No.1
The FAX-L290 meets the ENERGY STAR requirements
Canon Europa NV Bovenkerkerweg 59-XR Amstelveen The Netherlands Canon Inc 30-2 Shomomanuko 3-Chome, Ohta-ku Tokyo 146-8501 Japan www.canon-europa.com
Canon (UK) Ltd Woodhatch Reigate Surrey RH2 8BF Tel 723 www.canon.co.uk

English Edition 0031W707 Canon Europa N.V. 2002.
FAX, PRINT & COPY Whether it is plain text, photos, diagrams or a combination of those, UHQ (Ultra High Quality) scanning technology picks up gradual changes in density of your document. So the receiving end will get exactly what you send them. And when they return a fax, you benefit from laser technology that prints incoming faxes at a 600 dpi resolution. The FAX-L290 is completed with a copy feature which enables you to copy up to 99 pages at high resolution. All these features take up surprisingly little space thanks to the U-paper path, designed so that both paper intake and output are received at the top of the fax machine. The fax that combines efficiency and quality. Thats the FAX-L290. Its a high quality plain A4 paper laser fax with a high-speed Super G3 modem. It will send and receive your faxes, but also print all your other documents. Simply connect the FAX-L290 to your computer using the USB connection, and youll have a high quality laser printer right there at your desktop.
CLEAN FAXES, CLEAN HANDS To protect you from missing faxes if it runs out of paper, the FAX-L290 has a large 448-page memory. It keeps incoming faxes stored until the paper tray is refilled. The same goes for the toner. The memory holds incoming faxes until you can replace the empty toner cartridge - a simple job because toner, cleaner and other key parts all sit together in one easy replaceable unit. This All-In-One cartridge will keep your faxes as well as your hands clean. The versatile FAX-L290. It will fit anywhere in your business, adapting to your daily changing business needs.
U-paper path saves valuable space.
TIME IS MONEY Besides providing you with high quality prints, the FAX-L290 is first and foremost a fax machine. It has a number of features to make sending and receiving faxes take up as little of your time as possible. Outgoing faxes are scanned in fast before they are sent out. They can even be stored in the memory to be sent at a later time. 24 one-touch dials and 100 speed dials save dialling time and Canons SURF technology virtually eliminates warm up time.
All-In-One cartridge for low maintenance and easy replacement. Use FAX-L290 as a laserprinter with the USB port.

Chapter 5: Paper Handling Paper Requirements... Printable Area.... Selecting Paper for Your FAX... Loading Paper.... Selecting Face-Up or Face-Down Paper Delivery.. Changing the Paper Size Setting... Adjusting the Toner Saver Setting... Chapter 6: Speed Dialling What is Speed Dialling?... Speed Dialling Methods... Registering One-Touch Speed Dialling.. Registering Coded Speed Dialling... Registering Group Dialling... Using Speed Dialling... Sending a Document With Speed Dialling.. Making a Telephone Call With Speed Dialling.. Printing Speed Dialling Lists... Chapter 7: Sending Faxes Preparing to Send a Fax... Documents You Can Fax... Setting the Scanning Resolution... Setting the Scanning Contrast... Dialling Methods.... Sending Methods.... Memory Sending.... Manual Sending Via the Handset... Cancelling Sending... Redialling When the Line is Busy... Manual Redialling.... Cancelling Manual Redialling... Automatic Redialling.... What is Automatic Redialling?.. Cancelling Automatic Redialling... Setting the Options for Automatic Redialling.. Sending the Same Document to Several Fax Numbers (Sequential Broadcasting)... Delayed Sending.... Scanning a Document into Memory for Delayed Sending. Printing a Document Set for Delayed Sending.. Deleting a Document Set for Delayed Sending..
5-2 5-3 5-3 5-3 5-4 5-7 5-9 6-2 6-2 6-3 6-8 6-13 6-16 6-16 6-17 6-18 7-2 7-2 7-2 7-3 7-4 7-5 7-5 7-6 7-8 7-9 7-9 7-9 7-9 7-9 7-9 7-10 7-12 7-14 7-14 7-16 7-17
Chapter 8: Receiving Faxes Receiving Methods... Receiving Faxes Automatically: FAX ONLY MODE. Setting FAX ONLY MODE... Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode Setting Fax/Tel Mode... Setting the Options for Fax/Tel Mode... Receiving Faxes Manually: MANUAL MODE... Setting MANUAL MODE... Receiving a Fax Manually... Receiving With an Answering Machine: ANS.MACHINE MODE. Setting ANS.MACHINE MODE... Using the FAX With an Answering Machine.. Receiving While Performing Other Tasks... Receiving Faxes in Memory When a Problem Occurs.. Cancelling Receiving... Chapter 9: Special Features Special Dialling.... Entering Pauses in a Fax/Telephone Number.. Switching Temporarily to Tone Dialling.. Confirming a Dial Tone... Dialling Through a Switchboard... Documents Stored in Memory... Printing a List of Documents Stored in Memory.. Printing a Document Stored in Memory... Sending a Document Stored in Memory... Deleting a Document Stored in Memory.. Polling.... What is Polling?... Polling Receiving... Polling Another Fax Machine... Cancelling Polling Receiving... Polling Sending... Setting Up the Polling Box... Scanning a Document into the Polling Box.. Changing or Deleting the Polling Box Settings. Restricting Use of Your FAX... Enabling Restriction of Your FAX... Cancelling Restriction of Your FAX... Restricting Reception...

Handling and Maintenance

Follow all warnings and instructions marked on the FAX. Do not subject the FAX to strong physical shocks or vibrations. Always unplug the FAX before moving or cleaning it. To avoid paper jams, never unplug the power cord, open the front cover, or add or remove paper in the multi-purpose tray while printing. When transporting the FAX, be sure to remove the toner cartridge from the unit. Place the toner cartridge in its original protective bag or wrap it in a thick cloth to prevent exposure to light. Always lift the FAX as shown below. Never lift it by any of its attachments.
Do not insert any objects into the slots or openings on the FAX since they may touch dangerous voltage points or short out parts. This could result in fire or electric shock. Do not allow small objects (such as pins, paper clips, or staples) to fall into the FAX. If something does fall into it, unplug the unit immediately and contact your local authorised Canon dealer or the Canon help line. To avoid spillage in or around the unit, do not eat or drink near it. If you spill liquid or if any substance falls into it, unplug the unit immediately and contact your local authorised Canon dealer or the Canon help line. Keep the FAX clean. Dust accumulation can prevent the unit from operating properly.
Unplug the FAX from the wall outlet and contact your local authorised Canon dealer or the Canon help line in any of the following cases: When the power cord or plug is damaged or frayed. If liquid has spilled into the unit. If the unit has been exposed to rain or water. If the unit does not operate normally when you have followed the instructions in this guide. Adjust only those controls that are covered by the instructions in this guide. Improper adjustment of other controls may result in damage and may require extensive work by a qualified technician to restore the product to normal operation. If the unit has been dropped or the cabinet has been damaged. If the unit exhibits a distinct change in performance, indicating a need for servicing.

Location

This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor.

Chapter 2 Setting Up

Unpacking the FAX... Removing Shipping Materials... Assembling the FAX.... Making Connections.... Connecting the Telephone Line Cord and External Devices.. Connecting the Power Cord.. Setting the Language and Country... Main Components of the FAX.. Operation Panel... Special Function Buttons... Installing the Toner Cartridge... Loading Paper.... Testing the FAX.... 2-2 2-4 2-5

Setting Up

2-6 2-6 2-8 2-9 2-11 2-12 2-12 2-13 2-16 2-18

Chapter 2

Unpacking the FAX
Before unpacking your FAX, be sure to choose a suitable location for it (

p. 1-5).

Carefully remove all items from the box. You should have someone help you hold the box while you lift out the FAX and its protective packaging. Save the carton and packaging in case you need to transport the FAX in the future. Make sure you have the following items:

MAIN UNIT

FX-3 TONER CARTRIDGE

SUPPORT TRAYS

PAPER REST

MULTI-PURPOSE TRAY COVER

DOCUMENT SUPPORT
POWER CORD TELEPHONE LINE CORD DOCUMENTATION PAPER LOADING WARNING LABEL DESTINATION LABELS
The actual items may differ in shape and quantity from the one shown above. Please note that the items included with your FAX may vary depending on the country of purchase.
If any items are damaged or missing, notify your local authorised Canon dealer or the Canon help line immediately.
Important! Save your sales receipt for proof of purchase in case your unit requires warranty service. If you have purchased the optional handset, see Appendix C for the items included.
Removing Shipping Materials
Follow this procedure to remove the shipping materials. Keep them in case you need to transport the unit in the future.
Remove all shipping tapes from the FAX.
Use both hands to gently open the operation panel (it only opens partially). Then remove the protective sheet from the ADF. Close the operation panel by pressing it down from the centre until it locks into place.
The actual shipping materials may differ in shape, quantity, and position from the ones shown above.

Assembling the FAX

Follow this procedure to assemble your FAX:

13 Press Set twice.

DAY SUNDAY
14 Use N or M to select the day of the 15 Press Set twice.
week on which the summer time starts.

SUNDAY TIME

_1:00 0
16 Use the numeric buttons to enter the
time at which the summer time compensation is made. Use the 24-hour format for the time (e.g., 2:00 p.m. as 14:00) and precede single digits with a zero.

_2:00 0

END DATE/TIME MONTH

OCTOBER

Use or and Set to select the month, week, day of the week, and time when the summer time ends, as in steps 10 to 16 for the BEGIN DATE/TIME settings. (e.g. OCTOBER LAST WEEK, SUNDAY and 03:00) Press Set.
Chapter 4 Document Handling
Document Requirements... Scanned Area of a Document... Loading Documents... Adding Pages to the Document in the ADF.. 4-2 4-2 4-3 4-4

Chapter 4

Document Handling

Document Requirements

The documents you load in the ADF for sending and copying must meet the following requirements:
One-page document Size (W L) Max. 216 mm u Approx. 1 m Min. mm Multipage document of the same thickness and weight Max. 216 Min. 148

355.6 mm u 105 mm

Quantity Thickness Weight
1 sheet 0.06 to 0.23 mm 35 to 240 g/m2
Max. 30 A4- or letter-size sheets* Max. 10 legal-size sheets* 0.06 to 0.13 mm 40 to 90 g/m2

Problem Documents

To prevent document jams in the ADF, do not use any of the following: Wrinkled or creased paper Carbon paper or carbon-backed paper Curled or rolled paper Coated paper Torn paper Onion skin or thin paper Remove all fasteners (staples, paper clips, etc.) before loading the document in the ADF. Make sure any glue, ink, or correction fluid on the document is completely dry before loading it in the ADF. If you have a document that will not feed properly in the ADF, make a photocopy of the document and load the copy instead. If you will be sending a document that you have printed from your FAX, be sure to use face-down delivery when printing that document ( p. 5-4).

Scanned Area of a Document
The shaded area shows the scanned area of a document. Make sure your documents text and graphics fall within this area.

MAX. 4 mm

MAX. 4 mm MAX. 3 mm MAX. 3 mm

75 g/m2 paper

Loading Documents
Follow this procedure to load documents in the ADF:
Adjust the document guides to the width of the document.
Gently insert the top of the document, face down, in the ADF until you hear a beep. Tap multipage documents on a flat surface to even the edges before inserting them in the ADF.
The document is now ready for scanning.
Problems With Multipage Documents If you have trouble feeding multipage documents in the ADF, remove the stack and tap it on a flat surface to even the edges. Then slant the stack so that its front edge is bevelled, and insert the stack in the ADF.
To avoid feeding problems, make sure the document meets the document requirements ( p. 4-2).
For a multipage document, the pages are fed one by one from the bottom of the stack. Wait until all pages of your document have been scanned before starting a new job.
Adding Pages to the Document in the ADF
If you need to add pages to your document in the ADF, wait until the last page starts feeding, then load up to 30 additional pages (10 legal size). The last and first page should overlap by about 2.5 cm.

2.5 cm

Chapter 5 Paper Handling
Paper Requirements... Printable Area... Selecting Paper for Your FAX.. Loading Paper.... Selecting Face-Up or Face-Down Paper Delivery.. Changing the Paper Size Setting... Adjusting the Toner Saver Setting... 5-2 5-3 5-3 5-3 5-4 5-7 5-9

Chapter 5

Paper Handling

Paper Requirements

You can load the following paper in the multi-purpose tray:

Paper Size Setting

A4 LTR (Letter) LGL (Legal) CUSTOM1/LONG* CUSTOM2/SHORT*
K L) Min. 92.4 K 127 mm Max. 216 K 356 mm 210 K 297 mm/ (8.27 K 11.69 in.) 215.9 K 279.4 mm (8.5 K 1 in.) 215.9 K 355.6 mm (8.5 K 14 in.) 216 K 317 mm to 216 K 340 mm* 216 K 254 mm to 216 K 285 mm*

Size (W

Weight 64-sheet: 64-105 g/m2 g/m2
Quantity Max. stack height: 10 mm (Approx. 100 sheets of 75 g/m2 paper)
Once you have decided which paper you want to load, be sure to do the following: Check that your paper is compatible with the FAX ( p. 5-3). Check that the paper size setting of the multi-purpose tray is set for the paper size you are loading ( p. 5-7). Check that paper delivery is set correctly for the task you are performing ( p. 5-4). Check that you have loaded the paper correctly in the multi-purpose tray ( p. 2-16).
*For this setting, you may need to load fewer sheets.

Printable Area

The shaded area shows the printable area of A4-size paper.

2060 Canon OPTICS PSWD/SUBADD. 1323

CODED SPEED DIAL LIST 1

*********************************** CANON 27/17:23 FAX *** CODED SPEED DIAL LIST 1 *** ***********************************
NO. [* [* [* [* [* [* 00] 01] 02] 03] 21] 32] CONNECTION TEL NO. 516p[) GROUP DIAL 00] [) 3173 02] CONNECTION SPEED CODED ID

DIAL LISTTX TYPE 1

[) [) [) [)
Canon DEUTSCH. Canon TOKYO CONNECTION TEL FRANCE Canon Canon U.S.A. Canon GROUP Canon UK
REGULAR TX REGULAR TX CONNECTION ID REGULAR TX REGULAR TX
TX TYPE REGULAR TX REGULAR TX REGULAR TX REGULAR TX PSWD/SUBADD.

21] 01] 03] 32]

GROUP DIAL 2111 516p3173
Canon DEUTSCH. Canon FRANCE PSWD/SUBADD. Canon GROUP 1 Canon TOKYO Canon U.S.A. Canon UK
IF YOU PRESS # IN STEP 7 ( p. 6-18), THE DESTINATIONS ARE LISTED IN CODE ORDER (UNSORTED).
CODED SPEED DIAL LIST 2 (Detailed List)
*********************************** 27/17:23 FAX CANON *** CODED SPEED DIAL LIST 2 *** ***********************************
[* 00] CONNECTION TEL CONNECTION ID TX TYPE Canon DEUTSCH. REGULAR TX

CODED SPEED DIAL LIST 2

Canon DEUTSCH. REGULAR TX 25 Canon FRANCE REGULAR TX GROUP DIAL Canon GROUP Canon TOKYO REGULAR TX 516pCanon U.S.A. REGULAR TX 3173 Canon UK PSWD/SUBADD. 1323
[) 00] CONNECTION TEL CONNECTION TEL 2111 CONNECTION ID CONNECTION ID Canon TOKYO TX TYPE REGULAR TX TX TYPE [) 02] CONNECTION 25 CONNECTION TEL TEL CONNECTION ID CONNECTION ID Canon FRANCE TX TYPE REGULAR TX TX TYPE [) 21] CONNECTION TEL6700 CONNECTION TEL 516p488 CONNECTION ID CONNECTION ID Canon U.S.A. TX TYPE REGULAR TX [)
01] CONNECTION TEL CONNECTION ID DIAL CONNECTION TEL GROUP CONNECTION ID TX TYPE Canon GROUP 1 [) 03] CONNECTION TEL CONNECTION TEL 3173 CONNECTION ID CONNECTION ID Canon UK TX TYPE PSWD/SUBADD. TX TYPE SUBADDRESS 1323 [) 32] CONNECTION TEL CONNECTION ID TX TYPE SUBADDRES

GROUP DIAL LIST

03] Canon GROUP 2

[ [) [) [)

04] 00] 02] 32]

773 3173

Canon ITALIA Canon DEUTSCH. Canon FRANCE Canon UK Canon CANADA Canon U.S.A.

[) 21] Canon GROUP 1

[ 01] 1111 [) 03] 516p488 6700
Preparing to Send a Fax.... Documents You Can Fax... Setting the Scanning Resolution.. Setting the Scanning Contrast... Dialling Methods... Sending Methods... Memory Sending... Manual Sending Via the Handset... Cancelling Sending... Redialling When the Line is Busy... Manual Redialling... Cancelling Manual Redialling.. Automatic Redialling.... What is Automatic Redialling?... Cancelling Automatic Redialling... Setting the Options for Automatic Redialling. Sending the Same Document to Several Fax Numbers (Sequential Broadcasting)... Delayed Sending... Scanning a Document into Memory for Delayed Sending.. Printing a Document Set for Delayed Sending.. Deleting a Document Set for Delayed Sending..

If you hear a beep tone or silence:
Someone is trying to send you a fax. Press Start/Copy on your FAX and hang up to begin receiving the document. If you are using the telephone and it is located away from your unit, dial 25 (the default remote receiving ID) on your telephone and hang up.
Start your conversation. If the caller wants to send a fax after talking to you, ask them to press the start button on their fax machine. When you hear a beep, press Start/Copy on your FAX and hang up to begin receiving the document. If you are using the telephone and it is located away from your unit, dial 25 (the default remote receiving ID) on your telephone and hang up.
If using the handset, be sure to hang up after you press Start/Copy on the FAX, otherwise the call will be disconnected. The FAX will alert you by beeping if the handset is not hung up properly. Make sure the handset is seated properly in its cradle. If you do not want the FAX to beep, disable the OFFHOOK ALARM setting ( p. 14-4). If you cannot activate reception from the telephone, check that the REMOTE RX setting is enabled ( p. 14-7). You can change the remote receiving ID ( REMOTE RX ID, p. 14-7), or disable remote receiving ( REMOTE RX, p. 14-7). If you have an answering machine connected to your FAX that can carry out remotecontrol operations (controlling your answering machine from a remote telephone), the security code for this function may be the same as the remote receiving ID of your FAX. If this is the case, make sure you change the FAXs remote receiving ID to make it distinct from the answering machines security code ( REMOTE RX ID, p. 14-7).
Receiving With an Answering Machine: ANS.MACHINE MODE
Connecting an answering machine to the FAX allows you to receive faxes and telephone messages while you are out. In ANS.MACHINE MODE, the FAX allows the answering machine to answer incoming calls, then listens for the fax tone and automatically receives the fax if it detects this tone.

Setting ANS.MACHINE MODE

For this mode, you need to connect an answering machine or a telephone with an answering machine to your FAX ( p. 2-6).
Follow this procedure to set the receive mode to ANS.MACHINE MODE:
Press Receive Mode to select ANS.MACHINE After a few seconds, the LCD changes to this display:
ANS.MACHINE MODE 15:00 AnsMode
Using the FAX With an Answering Machine
Follow these guidelines when using the FAX with an answering machine: Set the answering machine to answer on the first or second ring. When recording the outgoing message on the answering machine: the entire message must be no longer than 15 seconds. in the message, tell your callers how to send a fax. For example: Hello. I cant answer the phone right now, but please leave a message after the beep. If you would like to send a fax, press the start button on your fax machine after you finish your message. Thank you.

7654321T

When T( ) is pressed, T is displayed in the LCD. If you pressed Hook in step 1, you can pick up the handset if you need to talk to the other party.
Use the numeric buttons to enter the numbers requested by the information service. Numbers entered after pressing T( ) will be dialled using tone dialling.

TEL= 7654321T)34

When you have finished, press Hook to disconnect the call. If you used the handset, hang up to disconnect the call. Tone dialling is cancelled when you disconnect the call.

Confirming a Dial Tone*

This feature allows you to set your FAX to listen for and detect a dial tone in the middle of a fax/telephone number before dialling the rest of the number. This is called Dial tone detection. Follow this procedure for dial tone detection during regular dialling or when registering a number for speed dialling:
When you come to the step that requires you to enter the fax/telephone number, use the numeric buttons to enter the number up to where dial tone detection is required. Open the one-touch speed dial panel and press D.T. for dial tone detection. A small dot indicates where the FAX will wait for the dial tone.

345L1234

For details on dialling through a switchboard, see p. 3-9.
This feature is available for certain countries only.
Documents Stored in Memory
This section describes how to perform different operations with documents stored in memory. You will find instructions for printing a list of documents in memory, as well as procedures for printing, sending, and deleting documents stored in memory.
Printing a List of Documents Stored in Memory
The FAX can print a list of documents stored in memory, along with the transaction number (TX/RX NO.) of each document. Once you know the transaction number of a document in memory, you can print it, send it, or delete it. These procedures are described on the following pages. Follow this procedure to print a list of documents stored in memory:
Open the one-touch speed dial panel. Press Memory Reference.
DOC. MEMORY LIST PRINTING REPORT

CHANGE CARTRIDGE

The toner inside the toner cartridge may be unevenly distributed.
Redistribute the toner inside the toner cartridge ( p. 12-7). If the message remains, replace the toner cartridge ( p. 12-7).
The toner cartridge is empty.
Replace the toner cartridge ( p. 12-7).

Error Code #001

Cause The front cover is open. A document is jammed in the ADF. The size of the paper in the multi-purpose tray and that specified in the PAPER SIZE setting are different.
Action Close the front cover. Clear the document jam ( Then start again.
CHECK COVER CHECK DOCUMENT CHECK PAPER SIZE

p. 13-2).

Load the correct paper size ( p. 2-16) or change the PAPER SIZE setting ( p. 5-7) to match the size of the paper loaded in the multipurpose tray.

CHECK POLLING ID

No subaddress and/or password has been entered on your unit, or the subaddress and/or password do not match the settings on the other partys fax machine. No subaddress and/or password has been entered on the other partys machine, or the subaddress and/or password do not match the settings on your unit. The toner cartridge may be defective.
Make sure the subaddress and/or password match the settings on the other partys fax machine ( p. 9-10).
Contact the other party to enter the correct subaddress and/or password.

CHECK PRINTER

Reinstall the toner cartridge ( p. 2-13). If the message remains in the LCD, replace the toner cartridge ( p. 12-7).
The unit is connected to an uninterruptible power supply (UPS).
Make sure the unit is plugged into an AC outlet.
In either case, if the error does not clear, try unplugging the unit. Wait five seconds, then plug it back in. If the message remains in the LCD, contact your local authorised Canon dealer or the Canon help line.

Error Code #083/12

Cause You attempted to send a document or poll another fax machine with the incorrect subaddress and/or password. There is a paper jam.
Action Contact the other party to check their settings. Change your settings if necessary ( pp. 6-3, 6-8, 9-10).

CHK SUBADDR/PSWD

CLEAR PAPER JAM
Clear the paper jam ( p. 13-3), then reload paper in the multi-purpose tray ( p. 2-16).

DOC. TOO LONG

The document is longer than 1 metre.
Use a copier to make a reduced copy of the document and then send the copy. Receiving with ECM may take longer than normal receptions. Turn off ECM if you need to receive quickly, or if you know your local lines are in good condition ( ECM RX, p. 14-7).

ECM RX

The unit is receiving a fax using Error Correction Mode (ECM).

ECM TX

The unit is sending a fax using Error Correction Mode (ECM).

Action Load paper in the multi-purpose tray ( p. 2-16), replace the toner cartridge ( p. 12-7), or clear the paper jam ( p. 13-3).

RECD IN MEMORY

SELECT POL REJCT
Contact the other party to check their settings. If their fax machine does not support polling with a subaddress, delete the subaddress you have registered ( pp. 6-3, 6-8, 9-10).

SUBADD TX REJECT

Contact the other party to check their settings. If their fax machine does not support reception with a subaddress, delete the subaddress you have registered ( pp. 6-3, 6-8).
TX/RX CANCELLED TX/RX NO. nnnn
This number appears in reports so you can identify transactions. Write the number down if you will need it later.
TX/RX NO. nnnn SCANNING P.nnn MEMORY FULL (Three messages toggle.)
The unit continues to send the document as memory becomes available.
Paper does not feed properly.
The multi-purpose tray may contain too many sheets. Make sure you load the correct quantity ( p. 5-2). The paper may not be loaded correctly. Make sure the paper stack is loaded correctly in the multi-purpose tray ( p. 2-16).
Multiple sheets feed together into the FAX.
The paper may not be loaded correctly. Make sure the paper stack is loaded correctly in the multi-purpose tray ( p. 2-16). The multi-purpose tray may contain too many sheets. Make sure you load the correct quantity ( p. 5-2). Different types of paper may be loaded in the multi-purpose tray. Load only one type of paper. Make sure you load paper that meets the requirements for the FAX ( p. 5-2). Let the paper run out before refilling the multi-purpose tray. Avoid mixing new stock with paper already loaded.
Repeated paper jams occur.
The paper you are using may be causing the jams. Make sure you load paper that meets the requirements for the FAX ( p. 5-2).

Faxing Problems

Sending Problems

Cannot send a fax.

The FAX may not be set for the correct telephone line type. Make sure the FAX is set for the correct telephone line type ( The document may not be loaded correctly. Make sure the document is loaded correctly in the ADF ( Make sure the operation panel is closed.

p. 3-8).

p. 4-3).
The one-touch speed dialling button or coded speed dialling code you entered may not be registered correctly. Check that the speed dialling settings are registered correctly ( Chapter 6).

Paper Feeding Problems

You dialled or have been provided with an incorrect number. Dial the number again, or check that you have the correct number. The other partys fax machine may be out of paper. Contact the other party and ask them to make sure paper is loaded in their fax machine. There may be other documents being sent from memory. Allow time for those documents to finish sending. An error may have occurred during sending. Print an ACTIVITY REPORT and check for an error code (

Make sure your PC is running Microsoft Windows0 98/Me or Windows0 2000/XP, preinstalled by a computer manufacturer on purchase. (The USB port operation also needs to be assured by the manufacturer.)
Connect the USB cable to the FAX and PC during software installation to ensure proper operation of the printer driver ( Printer Driver Guide).

Print Media Requirements

In addition to the paper listed in Chapter 5, you can also load the following print media in the multi-purpose tray:
Print Media Envelopes Size European DL (mm/ 8.66 4.33 in.) Quantity

7 envelopes

U.S. Commercial No. 10 (241.3 104.1 mm/ 9.5 4.1 in.)

Transparencies

A4, Letter

1 sheet

Please refer to Chapter 5 for full details on paper handling, loading paper, and selecting paper delivery.
The shaded area shows the printable area of European DL-size envelopes.
For the printable area of paper, see Chapter 5.

MAX. 4 mm MAX. 4 mm

MAX. 10 mm

Selecting Print Media

Follow these guidelines when selecting envelopes and transparencies:
For paper guidelines, see Chapter 5.

Envelopes

Use standard envelopes with diagonal seams and flaps. To prevent jams in the multi-purpose tray, do not use the following: Envelopes with windows, holes, perforations, cutouts, and double flaps Envelopes made with special coated paper or deeply embossed paper Envelopes with peel-off sealing strips Envelopes with letters enclosed You may be able to load other size envelopes than those listed on the previous page. However, Canon cannot guarantee consistent performance on these.
When printing on envelopes, be sure to use face-up delivery (

p. 5-4).

Use only special laser printer transparencies.
When printing on transparencies, be sure to use face-up delivery ( p. 5-4). To prevent the transparency from curling, remove it as soon as it exits the FAX and place it on a flat surface to cool.

Loading Envelopes

Follow this procedure to load up to 7 envelopes in the multi-purpose tray:
Prepare the envelopes Arrange the stack of envelopes on a firm, clean surface, and press down firmly on the edges to make the folds crisp. Press all the way around the envelopes to remove any curls and expel air from inside the envelopes. Also, press firmly on the area that corresponds to the edges of the back flap. Remove any curling from the envelopes by holding the edges diagonally and bending them gently.

document in memory 9-6 document set for delayed sending 7-16 lists. See individual list names problems 13-18, 13-19 reports. See individual report names Problems cannot solve 13-21 copying 13-17 document 4-2 general 13-20 multipage document 4-3 paper feeding 13-13 printing 13-18, 13-19 receiving 13-15 to 13-17 receiving into memory when 8-11 sending 13-13 to 13-15 telephone 13-18 PSTN setting 3-9, 14-4 PSWD POLL REJECT message 13-11 PSWD TX REJECTED message 13-11 Pulse dialling setting for 3-8 switching temporarily to tone dialling 9-3
Quantity document 4-2 paper 5-2
R button 2-12 registering 3-9, 3-10 RECD IN MEMORY message 8-11, 13-12 Receive Mode button 2-12 Receiving. See also individual receive modes cancelling 8-11 in memory when problem occurs 8-11 methods 8-2 polling. See Polling receiving problems 13-15 to 13-17 remote, definition 8-8 restricting 9-20 while performing other tasks 8-11 Reception report. See RX (Reception) REPORT REDIAL INTERVAL setting 7-11, 14-6 REDIAL TIMES setting 7-11, 14-6 Redial/Pause button 2-12, 7-9, 9-2 Redialling 7-9 to 7-11 Remote reception, definition 8-8 REMOTE RX ID setting 14-7 REMOTE RX setting 14-7 Replacing toner cartridge 12-7 to 12-9 Report button 2-12, 6-18, 11-3, 14-2 REPORT SETTINGS menu 14-3, 14-5 Reports. See also individual report names summary 11-2
Resolution button 2-12, 7-2, 10-2 copying, setting 10-2 sending, setting 7-2 Rest, paper 2-2, 2-5, 2-11 Restricting reception 9-20 use of FAX 9-17 to 9-19 RING COUNT setting 14-7 RING START TIME setting 8-6, 8-7 R-KEY SETTING 3-9, 14-4 Roller, transfer charging 2-11 ROTARY PULSE setting 3-8, 14-4 RX, definition 1-2 RX (Reception) REPORT 11-5 description 11-2 sample 11-5 RX (Reception) SETTINGS menu 14-3, 14-7 RX CALL LEVEL setting 14-4 RX MODE setting 8-3, 8-5, 14-7 RX PAGE FOOTER setting 14-7 RX REDUCTION setting 14-8 RX REPORT. See also RX (Reception) REPORT setting 14-5 RX RESTRICTION setting 9-20, 14-10 RX SETTINGS menu. See RX (Reception) SETTINGS menu RX START SPEED setting 14-10 RX TO MEMORY setting 14-8
Safety instructions 1-4 to 1-6 Saving, toner consumption 5-9 SCAN CONTRAST setting 7-3, 14-4 Scanner components, cleaning 12-5, 12-6 Scanning contrast, copying 7-3 contrast, sending 7-3 document area 4-2 document for delayed sending into memory 7-15 resolution, copying 10-2 resolution, sending 7-2 SELECT POL REJCT message 13-12 Selector, paper delivery 2-11, 5-5 Sender information definition 3-5 registering 3-5 to 3-7 sample 3-5 Sending at preset time. See Delayed sending cancelling 7-8 delayed. See Delayed sending document in memory 9-7, 9-8 document requirements 4-2 manual via the handset 7-6, 7-7 memory 7-5, 7-6