Using Microsoft Windows XP System Restore. Using Dell PC Restore by Symantec. Using the Operating System CD.
Follow the instructions on the screen to complete the installation. Resolving Software and Hardware Incompatibilities
Removing and Installing Parts

Before You Begin.

Recommended Tools. Turning Off Your Computer. Before Working Inside Your Computer. Front and Back View of the Computer. Front View. Back View.
Removing the Computer Cover. Inside View of Your Computer. System Board Components. Memory.
DDR Memory Overview. Memory Installation Guidelines Installing Memory. Cards

PCI Cards Front Panel.

Removing the Front Panel. Removing the Front-Panel Insert. Reattaching the Front Panel. Drives.
General Installation Guidelines. Connecting Drive Cables.

Hard Drive

Removing a Hard Drive Installing a Hard Drive Floppy Drive
Removing a Floppy Drive Installing a Floppy Drive CD/DVD Drive.
Removing a CD/DVD Drive. Installing a CD/DVD Drive. Adding a Second CD or DVD Drive. Battery
Replacing the Computer Cover

Appendix

Specifications System Setup.
Overview. Entering System Setup System Setup Options. Boot Sequence.
Clearing Forgotten Passwords.
Dell Technical Support Policy (U.S. Only).
Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals. FCC Notices (U.S. Only)
Class A. Class B. FCC Identification Information Contacting Dell.

Index.

What Are You Looking For? Warranty information Safety instructions Regulatory information Ergonomics information End User License Agreement Terms and Conditions Find It Here Dell Product Information Guide
How to set up my computer

Setup Diagram

Tips on using Microsoft Windows XP How to play CDs and DVDs How to use standby mode and hibernate mode How to change my display resolution How to clean my computer
Dell Dimension Help File 1 Click the Start button and click Help and Support. 2 Click User and system guides and click Users guides. 3 Click Dell Dimension Help.
What Are You Looking For? Service Tag and Express Service Code Microsoft Windows License Label
Find It Here Service Tag and Microsoft Windows License These labels are located on your computer. Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries.
Latest drivers for my computer Answers to technical service and support questions Online discussions with other users and technical support Documentation for my computer

Setting Up a Home and Office Network
Connecting to a Network Adapter
NOTE: Plug the network cable into the network adapter connector on the computer. Do not plug the network cable into the modem connector on the computer. Do not plug a network cable into a telephone wall jack. 1 Connect the network cable to the network adapter connector on the back of your computer. Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure. 2 Connect the other end of the network cable to a network device.
network adapter connector
network adapter connector on computer

network device

network cable

Network Setup Wizard

The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs Accessories Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next. 3 Click Checklist for creating a network. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated
firewall provided with Windows XP Service Pack 1 (SP1).
4 Complete the checklist and required preparations. 5 Return to the Network Setup Wizard and follow the instructions on the screen.
Connecting to the Internet
NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections. DSL connections that provide high-speed Internet access through your existing telephone line. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously. Cable modem connections that provide high-speed Internet access through your local cable TV line.

The computer does not start up
C H E C K T H E D I A G N O S T I C L I G H T S See page 33.
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
A program stops responding
END THE PROGRAM 1 Press <Ctrl><Shift><Esc> simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task.
A program crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Windows operating system
RUN THE PROGRAM COMPATIBILITY WIZARD The Program Compatibility Wizard configures a program so it runs in an environment similar to nonWindows XP operating system environments. 1 Click the Start button, point to All Programs Accessories, and then click Program Compatibility Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen.
A solid blue screen appears

Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION Ensure that the program is compatible with the operating system installed on your computer. Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. Ensure that the program is installed and configured properly. Verify that the device drivers do not conflict with the program. If necessary, uninstall and then reinstall the program. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE

START MENU

Memory Problems
IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE Save and close any open files and exit any open programs you are not using to see if that resolves the problem. See the software documentation for minimum memory requirements. If necessary, install additional memory (see page 53). Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see page 53). Run the Dell Diagnostics (see page 36).

2 Immediately upon seeing the blue bar, press <Ctrl><F11>. If you do not press <Ctrl><F11> in time, let the computer finish starting, and then restart the computer again. NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step. 3 On the next screen that appears, click Restore. 4 On the next screen, click Confirm. The restore process takes approximately 610 minutes to complete. 5 When prompted, click Finish to reboot the computer. NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot. 6 When prompted, click Yes. The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on. 7 Click Next. The System Restore screen appears and the computer restarts. 8 After the computer restarts, click OK.

Removing Dell PC Restore

NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computers operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard-drive space. If you remove PC Restore from the hard drive, you cannot ever recall it, and you will never be able to use PC Restore to return your computers operating system to its original state. To remove PC Restore: 1 Log on to the computer as a local administrator. 2 In Windows Explorer, go to c:\dell\utilities\DSR. 3 Double-click the filename DSRIRRemv2.exe. NOTE: If you do not log on as a local administrator, a message appears stating that you must log on as
administrator. Click Quit, and then log on as a local administrator.
NOTE: If the partition for PC Restore does not exist on your computers hard drive, a message appears
stating that the partition was not found. Click Quit; there is no partition to delete.
4 Click OK to remove the PC Restore partition on the hard drive.
5 Click Yes when a confirmation message appears. The PC Restore partition is deleted and the newly available disk space is added to the free space allocation on the hard drive. 6 Right-click Local Disk (C) in Windows Explorer, click Properties, and verify that the additional disk space is available as indicated by the increased value for Free Space. 7 Click Finish to close the PC Restore Removal window. 8 Restart the computer.

Front and Back View of the Computer

Front View

6 CD or DVD driveactivity light CD or DVD drive eject button
The drive activity light is on when the computer reads data from the CD or DVD drive. Press to eject a disc from the CD or DVD drive.
floppy-drive eject button Press to eject a floppy disk from the floppy drive. (On computers with an optional floppy drive.) hard-drive activity light headphone connector USB 2.0 connectors (2) The light is on when the computer reads data from or writes data to the hard drive. The light might also be on when a device such as your CD player is operating. Use the headphone connector to attach headphones and most kinds of speakers. Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "System Setup" on page 80 for more information on booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

power button

Press to turn on the computer.
NOTICE: To avoid losing data, do not use the power button to turn off the computer. Instead, perform an operating system shutdown.
8 power light The power light illuminates and blinks or remains solid to indicate different states: No light The computer is turned off. Steady green The computer is in a normal operating state. Blinking green The computer is in a power-saving state. Blinking or solid amber See "Power Problems" on page 26. The floppy drive light is on when the computer reads data from or writes data to the floppy drive. Wait until this light turns off before you remove the floppy disk from the drive. (On computers with an optional floppy drive.) 10 Service Tag Used to identify your computer when you access the Dell Support website or call technical support.
floppy-drive activity light

Back View

Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights" on page 33. Plug a standard mouse into the green mouse connector. Turn off the computer and any attached devices before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector. Use the blue line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR. On computers with a sound card, use the connector on the card. To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on your computer. A click indicates that the network cable has been securely attached. NOTE: Do not plug a telephone cable into the network connector. On computers with a network connector card, use the connector on the card. It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.

securing clips (2)

connector
9 Align the notch on the bottom of the module with the crossbar in the connector.
notch memory module cutouts (2)

crossbar

NOTICE: To avoid breaking the memory module, do not press near the middle of the module. 10 Insert the module straight down into the connector, ensuring that it fits into the vertical guides at each end of the connector. Press firmly on the ends of the module until it snaps into place. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
11 Replace the computer cover (see page 75). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the
12 Connect your computer and devices to electrical outlets, and then turn them on. 13 Click the Start button, right-click My Computer, and then click Properties. 14 Click the General tab. 15 To verify that the memory is installed correctly, check the amount of memory (RAM) listed.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer chassis. Your Dell computer provides three slots for PCI cards.

PCI Cards

If you are installing or replacing a card, follow the procedures in the next section. If you are removing but not replacing a card, see "Removing a PCI Card" on page 59. If you are replacing a card, remove the current driver for the card from the operating system.

Installing a PCI Card

1 Follow the procedures in "Before You Begin" on page 45. 2 Unscrew and remove the filler bracket for the card slot you want to use.
securing screw filler bracket
CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards.
3 Align the cutout on the bottom of the card with the crossbar in the system board connector. Gently rock the card into the connector until it is fully seated.

card card cutout card connector on system board crossbar
Ensure that the card is fully seated and that its bracket is within the card slot.
not fully seated card fully seated card

bracket within slot

bracket caught outside of slot
4 Secure the card bracket with the screw you removed in step 2. 5 Connect any cables that should be attached to the card. See the documentation for the card for information about the cards cable connections. 58
NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can cause damage to the equipment. 6 If you installed a sound card:
Enter system setup (see "System Setup" on page 80), select Audio Controller, and then change the setting to Off. Connect external audio devices to the sound cards connectors. Do not connect external audio devices to the microphone, speaker/headphone, or line-in connectors on the back panel. Enter system setup (see "System Setup" on page 80), select Network Controller, and then change the setting to Off. Connect the network cable to the add-in network adapters connectors. Do not connect the network cable to the integrated connector on the back panel.
7 If you installed an add-in network adapter and want to disable the integrated network adapter:
8 Install any drivers required for the card as described in the card documentation.

Removing a PCI Card

1 Follow the procedures in "Before You Begin" on page 45. 2 If necessary, disconnect any cables connected to the card. 3 Remove the securing screw from the card bracket. 4 Grasp the card by its top corners, and ease it out of its connector. 5 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see "Contacting Dell" on page 89). NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the
6 Close the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on. 7 Remove the cards driver from the operating system. 8 If you removed a sound card:

Enter system setup (see "System Setup" on page 80), select Audio Controller, and then change the setting to On. Connect external audio devices to the audio connectors on the computer back panel. Enter system setup (see "System Setup" on page 80), select Network Controller, and then change the setting to On. Connect the network cable to the integrated connector on the computer back panel.
9 If you removed an add-in network connector:

Front Panel

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.

Removing the Front Panel

1 Follow the procedures in "Before You Begin" on page 45. 2 Remove the computer cover (see page 50). 3 Release and remove the front panel:
If your computer has a release lever, push the release lever to release the top tab. Reach inside the computer and push the top and bottom tab towards you to release them. Rotate the front panel to separate it from the side hinges.
side hinges (3) front panel

top tab release lever*

bottom tab
*May not be present on all computers.
Removing the Front-Panel Insert
1 Press in the two insert tabs.

tabs (2)

insert
2 Push out the front-panel insert.
Reattaching the Front Panel
1 Reattach the front panel to the side hinges.

side hinges (3)

front panel
2 Rotate the front panel until it snaps onto the front of the computer.

Drives

Your computer supports a combination of these devices: One hard drive One optional floppy Up to two CD or DVD drives
General Installation Guidelines
Connect IDE hard drives to the system board connector labeled PRI IDE. Connect CD/DVD drives to the connector labeled J6J1. When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting, the device attached to the last connector on the interface cable is primary or the boot device (drive 0), and the device attached to the middle connector on the interface cable is the secondary device (drive 1). See the drive documentation in your upgrade kit for information on configuring devices for the cable select setting.

Connecting Drive Cables

5 Install the hard drive:
6 Connect a power cable to the drive. 7 Connect the data cable to the drive and to the system board (see page 53). 8 Close the computer cover (see page 75). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the
9 Connect your computer and devices to electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation. 10 If the drive you just installed is the primary drive, insert a bootable floppy disk into drive A. 11 Turn on the computer. 12 Enter system setup (see "System Setup" on page 80), and update the appropriate Drive option. 13 Exit system setup, and restart the computer. 14 Partition and logically format your drive before you proceed to the next step. See the documentation for your operating system for instructions. 15 Test the hard drive by running the Dell Diagnostics (see page 36). 16 If the drive you just installed is the primary drive, install your operating system on the hard drive.

Floppy Drive

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1 Follow the procedures in "Before You Begin" on page 45. 2 Release and remove the front panel (see page 60). NOTE: If you are adding a floppy drive, see "Installing a Floppy Drive" on page 68.

Removing a Floppy Drive

1 Disconnect the power and data cables from the back of the floppy drive and from the system board (see page 53).

data cable

2 Remove the floppy drive bracket from the computer:
Remove the bracket-securing screw for the floppy drive. Remove the bracket for the floppy drive from the computer.

securing screws (4)

top bracket screw drive bracket floppy drive
3 Remove the floppy drive from the bracket:
Remove all four drive-securing screws (two on each side). Remove the floppy drive from the bracket.

Diskette Drive Drives 0 through 3 Identifies and defines the floppy drive attached to the FLOPPY connector on the system board as Off, USB, Internal, or Read Only. Identifies the drives attached to the PRI IDE connectors on the system board, and lists the capacity for hard drives.

Onboard Devices

NIC Controller You can set the NIC to On (default), Off, or On w/ PXE. When the On w/ PXE setting is active (available only for the future boot process), the computer prompts the user to press <Ctrl><Alt><b>. Pressing this key combination causes a menu to display that allows you to select a method for booting from a network server. If a boot routine is not available from the network server, the computer attempts to boot from the next device in the boot sequence list. Enables or disables the onboard audio controller Set to On (default) so that USB devices will be detected and supported in the operating system. The No Boot option restricts external access to drive data. Use this option to prohibit users from booting the computer using an external USB device. Mouse Port LPT Port Mode Enables or disables the onboard PS/2-compatible mouse controller. Identifies and defines the parallel port settings. You can set the parallel port to Off, AT, PS/2, EPP or ECP ,.

Audio Controller USB

LTP Port Address LPT Port DMA Serial Port #1
Identifies the address for the parallel port. Identifies and defines the parallel port DMA settings. You can set the parallel port DMA to Off, DMA1, or DMA3. Identifies and defines the serial port settings. Auto, the default setting, automatically configures a connector to a particular designation (COM1 or COM3).
Primary Video Video Memory Size This setting specifies which video controller is primary when two video controllers are present on the computer. Sets the amount of system memory to be reserved for the onboard video controller.

Performance

Hyperthreading Performance If your computers processor supports Hyper-Threading, this options appears in the Options List. Bypass Your computer does not test or change the current acoustics mode setting. Quiet (default) The hard drive operates at its most quiet setting. Suggested The hard drive operates at the level suggested by the drive manufacturer. Performance The hard drive operates at its maximum speed. NOTE: Switching to performance mode may cause the drive to be noisier, but its performance may not be affected. NOTE: Changing the acoustics setting does not alter your hard drive image. This section displays available system security options. This option provides restricted access to the computer's system setup program in the same way that access to the system can be restricted with the System Password option. Displays the current status of the system's password security feature and allows a new system password to be assigned and verified. This option locks the system password field with the setup password. When the field is locked, the option to disable password security by pressing <Ctrl><Enter> when the computer starts is no longer available.

France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4)
Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Home and Small Business Technical Support Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax Fax (calls from outside of France) Corporate Technical Support Customer Care Switchboard Sales Fax 40 01
Country (City) International Access Code Country Code City Code Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103
Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Technical Support Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard 06103 766-7200 0180-5-766-766-766-766-766-7000
Greece International Access Code: 00 Country Code: 30
Website: support.euro.dell.com E-mail: support.euro.dell.com/gr/en/emaildell/ Technical Support Gold Service Technical Support Switchboard Gold Service Switchboard Sales Fax 00800-00800-toll-free: 1-866-540-3355 1-800-999-0136 toll-free: 1-877-270-4609

Grenada Guatemala Guyana

General Support General Support General Support
Country (City) International Access Code Country Code City Code Hong Kong International Access Code: 001 Country Code: 852
Website: support.ap.dell.com E-mail: apsupport@dell.com Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Gold Queue EEC Hotline Customer Advocacy Large Corporate Accounts Global Customer Programs Medium Business Division Home and Small Business Division 33 8044
India Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1
Technical Support Sales Website: support.euro.dell.com E-mail: dell_direct_support@dell.com Technical Support U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K. Customer Care (dial within U.K. only) Corporate Customer Care Corporate Customer Care (dial within U.K. only) Ireland Sales U.K. Sales (dial within U.K. only) Fax/Sales Fax Switchboard
Country (City) International Access Code Country Code City Code Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02
Website: support.euro.dell.com E-mail: support.euro.dell.com/it/it/emaildell/ Home and Small Business Technical Support Customer Care Fax Switchboard Corporate Technical Support Customer Care Fax Switchboard 821 1-800-682-12

95 999

Portugal International Access Code: 00 Country Code: 351
Website: support.euro.dell.com E-mail: support.euro.dell.com/pt/en/emaildell/ Technical Support Customer Care Sales Fax 410 or 411 or 412 or 1-800-805-7545 toll-free: 1-877-441-4731
Puerto Rico St. Kitts and Nevis
Country (City) International Access Code Country Code City Code St. Lucia Singapore (Singapore) International Access Code: 005 Country Code: 65
Area Codes, Local Numbers, and Toll-Free Numbers 1-800-882-1521 toll-free: 1-877-270-4609 toll-free: 7430 toll-free: 7488 toll-free: toll-free: 054 toll-free: 053
General Support Technical Support (Dimension and Inspiron) Technical Support (Optiplex, Latitude, and Precision) Technical Support (PowerEdge and PowerVault) Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales
St. Vincent and the Grenadines General Support
South Africa (Johannesburg) International Access Code: 09/091 Country Code: 27 City Code: 11
Website: support.euro.dell.com E-mail: dell_za_support@dell.com Gold Queue Technical Support Customer Care Sales Fax Switchboard 4810
Southeast Asian and Pacific Countries Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91
Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) Website: support.euro.dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Home and Small Business Technical Support Customer Care Sales Switchboard Fax Corporate Technical Support Customer Care Switchboard Fax

83 Appendix

Country (City) International Access Code Country Code City Code Sweden (Upplands Vasby) International Access Code: 00 Country Code: 46 City Code: 8
Website: support.euro.dell.com E-mail: swe_support@dell.com E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support Technical Support Fax Sales 05 185
Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22
Website: support.euro.dell.com E-mail: Tech_support_central_Europe@dell.com E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/ Technical Support (Home and Small Business) Technical Support (Corporate) Customer Care (Home and Small Business) Customer Care (Corporate) Fax Switchboard toll-free: 1011 toll-free: 1256 toll-free: 227 toll-free: 07 toll-free: toll-free: 09

USB booting to devices, 85 connectors, 47, 49
video connector, 50 problems, 30 voltage selection switch, 50 volume adjusting, 29

ENVIRONMENTAL DATA SHEET PRODUCT: Dimension 3000 SYSTEM DIMENSION AND WEIGHT
Depth, cm 43 Width, cm 18.3 Height, cm 37.5 Weight, kg 7.8 depending on options installed

Dell Inc. www.dell.com

DECLARATIONS AND CERTIFICATIONS
This system received the following approvals and may be labeled with one or more of these marks depending on point of purchase: Approvals Certificate # Yes / No / N/A N/A Yes USA: Energy Star N/A Yes TUV-GS (visual ergonomics - systems without LCDs: ISO 9241 -3/-8 -- portables: ISO 9241-4, ISO 13406, and DIN 2137) N/A No Nordic: TCO99 N/A No Germany: Blue Angel
PERFORMANCE DATA1 Electromagnetic Compatibility System Configuration
Systems marked with the symbol CE indicate compliance to the EMC Directive and the Low Voltage Directive of the European Union.
The Energy Consumption and Declared Noise Emissions data is based on a configuration including a 3.2 Pentium 4 processor, 512 M memory, 80GB hard drive, modem, and a CD-ROM/DVD.

Energy Consumption

Service Level
*Maximum Minimum ACPI S3 Off Power Supply
Energy Consumption (Wattage)
156.25 79.00 3.14 1.95 N/A
Heat Dissipation (BTU/hr)
534.38 270.18 10.74 6.67 N/A
Energy Save Requirements Description of Service Level
The system is running programs to maximize the power consumption. The system is in a waiting mode, such as at the MS-DOS prompt. The system is in a low-power sleep mode. The system is turned off but is still connected to its AC power source. AC adapter is connected to mains with portable detached (portables only). Meets EU Eco label (2001/686/EC and 2001/687/EC)

Yes / No / N/A

N/A N/A Yes Yes N/A
Energy consumption is tested at 230 Volts / 50 Hz. Heat dissipation is calculated based on the measured watts, assuming the service level is attained for one hour. Off data is not meant to show compliance to US Executive Order 13221. When applicable, Dell product information related to US Executive Order 13221 may be obtained at: http://oahu.lbl.gov/index.html. *Maximum Energy Consumption results are based solely upon the testing of the System Configuration listed above.
Declared Noise Emissions in accordance with ISO 9296
Service Level Floppy Drive Accessing Hard Drive Accessing CD Drive Accessing Idle Sound Power (LWAd, bels) (1 bel=10 decibels, re 10-12 Watts) 4.8 4.6 5.8 4.6 Sound Pressure Operator Position (LpAm, decibels) (re 2x10-5 Pa) 37.1 35.1 49.3 35.0
This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied. The information in this document may change without notice; please note the revision number on the last page.
Environmental Data Sheet Page 1
PRODUCT MATERIALS INFORMATION2 Restricted Substances
This Dell product (plastic case parts, printed wiring boards, power supplies, and microprocessors) does NOT contain any of the following substances (in concentrations exceeding natural background levels) Asbestos Cadmium and its compounds above 100 parts per million (ppm) Halogenated dioxins or furans (i.e. polychlorinated dibenzodioxines, polychlorinated dibenzofurans) Halogenated flame retardants (chlorinated, brominated) in plastic parts over 25g Mercury (except for fluorescent bulbs used in display units) PCBs (polychlorobiphenyls) or PCTs (polychloroterphenyls) PBBs (polybromobiphenyls) or PBDEs (polybrominated diphenylethers) PVC (polyvinyl chloride) other than in cables and interconnect parts CFCs (chlorofluorocarbons), HCFCs (hydrofluorocarbons) and other ozone depleting substances Lead is not used in paints None of the substances included in the Montreal Protocol annex A, B, or C is used in Dells manufacturing plants.
Additional Materials Information
The cables may use PVC as an insulating material to ensure product safety The case material is ABS This product does not contain one or more mercury bulbs Flame Retardants Used in Mechanical Plastic Parts > 25 grams, Keycaps, and Motherboards Part Flame Retardant ISO 1043-4 Motherboard TBBPA FR(16) Keycaps (portables only) N/A N/A Mechanical Plastic Parts > 25 grams ABS N/A N/A Mechanical Plastic Parts > 25 grams PC+ABS Organophosphate compound FR(40)

ISO 11469 N/A N/A ISO 11469 ISO 11469

Packaging

No CFCs (chlorofluorocarbons), HCFCs (hydrofluorocarbons) or other ozone depleting substances are used in packaging material. Chromium, lead, mercury, or cadmium are not intentionally added to packaging materials and are not present in a cumulative concentration greater than 100 ppm as incidental impurities. Criteria Yes / No Yes No halogenated plastics or polymers are used for packaging material Yes Dell complies with the EU Directive 94/ 62/ EEC Yes Depending on your point of purchase, packaging materials are labeled in accordance with DIN 6120 Marking of packing materials and packages for their recycling Packaging Materials Weight, kg PE-LD 0.15 Corrugated Cardboard 1.60 Printed user documentation is bleached in a chlorine-free process. (Europe Only)
Waste Handling. Local regulations should be observed when disposing of this product due to the presence of the materials and substances as listed above.
Environmental Data Sheet Page 2

Batteries

Batteries in this product are not based on mercury, lead or cadmium technologies. The batteries used in this product are in compliance with: EU Directive 91/ 157/ EEC EU Directive 93/ 86/ EEC EU Directive 98/ 101/ EEC The product documentation includes instructional information on the proper removal and disposal of the batteries used in this product. Below is a listing of batteries present in the product: Battery Description Internal Batteries Battery Type 3-V CR2032 coin cell Lithium
DESIGN FOR ENVIRONMENT Longevity and Upgrading
Visit www.dell.com/environment for more information. Dell systems are, when applicable, designed for easy assembly, disassembly, and servicing. To extend the life of your system, you can install or upgrade certain system components (e.g., microprocessor, memory, expansion cards, and storage devices). Spare parts are available after the end of production for up to five years, or otherwise through the warranty period.

Recyclability

For recyclability, this system incorporates the following design guidelines: Minimal use of non-separable connections, such as gluing and welding between different materials. Minimal use of composite structure materials. Painting/varnishing plastic material has been avoided. Mechanical plastic parts greater than 100 grams consist of one material or of easily separable materials.

Yes Yes Yes Yes

Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, contact Dell for instructions.
RECYCLING/ END-OF-LIFE SERVICE INFORMATION
DELL CORPORATE ENVIRONMENTAL INFORMATION
The following information is available at www.dell.com/environment: Corporate Environmental Policy Environmental Reports ISO 14001 certified environmental management systems
Document Version 1.0 posted 8/23/04
Environmental Data Sheet Page 3