Advanced Tab

The Advanced tab allows you to: Place the power options icon in the Windows taskbar for quick access. Set the computer to prompt you for your Windows password before the computer exits from standby mode or hibernate mode. Program the power button to activate standby mode, activate hibernate mode, or turn off the computer.
To program these functions, select an option from the corresponding drop-down menu and click OK.

Hibernate Tab

The Hibernate tab allows you to enable hibernate mode. If you want to use the hibernate settings you defined on the Power Schemes tab, click the Enable hibernate support check box on the Hibernate tab. For more information on power management options: 1 Click the Start button and click Help and Support. 2 In the Help and Support window, click Performance and maintenance. 3 In the Performance and maintenance window, click Conserving power on your computer.

Hyper-Threading

NOTE: Not all processors support hyper-threading technology. Hyper-Threading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously. It is recommended that you use the Microsoft Windows XP Service Pack 1 (SP1) or later operating system because Windows XP is optimized to take advantage of Hyper-Threading technology. While many programs can benefit from Hyper-Threading, some programs have not been optimized for Hyper-Threading and may require an update from the software manufacturer. Contact the software manufacturer for updates and information about using Hyper-Threading with your software. To determine if your computer is using Hyper-Threading technology: 1 Click the Start button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to Processors. If Hyper-Threading is enabled, the processor is listed twice. You can enable or disable Hyper-Threading through system setup. For more information on accessing system setup, see page 91. For more information on Hyper-Threading, search the Knowledge Base on the Dell Support website at support.dell.com.

Troubleshooting Tips

Follow these tips when you troubleshoot your computer: If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. If a peripheral device does not work, ensure that the device is properly connected. If an error message appears on the screen, write down the exact message. This message may help technical support personnel diagnose and fix the problem. If an error message occurs in a program, see the programs documentation.

Battery Problems

CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

Hard drive problems

RUN CHECK DISK 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties. 4 Click the Tools tab. 5 Under Error-checking, click Check Now. 6 Click Scan for and attempt recovery of bad sectors. 7 Click Start.
E-Mail, Modem, and Internet Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.
C H E C K T H E M I C R O S O F T O U T L O O K E X P R E S S S E C U R I T Y S E T T I N G S If you cannot open your e-mail attachments: 1 In Outlook Express, click Tools, click Options, and then click Security. 2 Click Do not allow attachments to remove the checkmark. CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.) Ensure that you hear a click when you insert the telephone line connector into the modem. Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone. If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and use the telephone to connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one. R U N T H E M O D E M H E L P E R D I A G N O S T I C S Click the Start button, point to All Programs, and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on all computers.)
VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T Ensure that you have subscribed to an Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

R E I N S T A L L T H E S O U N D D R I V E R See "Reinstalling Drivers" on page 48. R U N T H E H A R D W A R E TR O U B L E S H O O T E R See "Resolving Software and Hardware Incompatibilities" on page 49.

No sound from headphones

C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N Ensure that the headphone cable is securely inserted into the headphone connector (see page 55). A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
Video and Monitor Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: See the monitor documentation for troubleshooting procedures.

If the screen is blank

CHECK THE MONITOR CABLE CONNECTION Ensure that the graphics cable is connected as shown on the setup diagram for your computer. If you are using a graphics extension cable and removing the cable solves the problem, the cable is defective. Swap the computer and monitor power cables to determine if the power cable is defective. Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.) C H E C K T H E M O N I T O R P O W E R L I G H T If the power light is off, firmly press the button to ensure that the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse. TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C H E C K T H E D I A G N O S T I C L I G H T S See page 43.
If the screen is difficult to read
C H E C K T H E M O N I T O R S E T T I N G S See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R If your speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor. M O V E T H E M O N I T O R A W A Y F R O M E X T E R N A L P O W E R S O U R C E S Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference. ROTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE INTERFERENCE ADJUST THE WINDOWS DISPLAY SETTINGS 1 Click the Start button, click Control Panel, and then click Appearance and Themes. 2 Click Display and click the Settings tab. 3 Try different settings for Screen resolution and Color quality.

Restoring Your Operating System
You can restore your operating system in the following ways: Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files. Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.
Using Microsoft Windows XP System Restore
The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not work if you set your Dell computer to the Windows Classic view.

Creating a Restore Point

1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen.
Restoring the Computer to an Earlier Operating State
If problems occur after you install a device driver, use Device Driver Rollback (see page 48) to resolve the problem. If that is unsuccessful, then use System Restore. NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs Accessories System Tools, and then click System Restore. 2 Ensure that Restore my computer to an earlier time is selected and click Next. 3 Click a calendar date to which you want to restore your computer. The Select a Restore Point screen provides a calendar that allows you to see and select restore points. All calendar dates with available restore points appear in boldface type. 4 Select a restore point and click Next. If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer. 5 Click Next. The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts. 6 After the computer restarts, click OK. To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.

USB 2.0 connectors (4)

network adapter connector To attach your computer to a network or broadband device, connect one end of a network cable to either a network port or your network or broadband device. Connect the other end of the network cable to the network adapter connector on your computer. A click indicates that the network cable is securely attached. NOTE: Do not plug a telephone cable into the network connector. On computers with a network connector card, use the connector on the card. It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.
VGA video connector card slots
Plug the VGA cable from your monitor into the VGA connector on the computer. Access connectors for installed PCI cards (two slots) and a x1 PCI Express card.
NOTE: Although your computer has 4 card slot openings, it supports a maximum of 3
cards; the bottom slot cannot be used.
Removing the Computer Cover
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. 1 Follow the procedures in "Before You Begin" on page 53. NOTICE: Ensure that sufficient space exists to support the removed coverat least 30 cm (1 ft) of desk top space. NOTICE: Ensure that you are working on a level, protected surface to avoid scratching either the computer or the surface on which it is resting. 2 If you have installed a padlock through the padlock ring on the back panel, remove the padlock. 3 Lay your computer on its side with the computer cover facing up. 4 Slide the cover release latch back as you lift the cover. 5 Pivot the cover up using the hinge tabs as leverage points. 6 Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface.

security cable slot

cover release latch

padlock ring

Inside View of Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To avoid electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board.
drives bay (CD/DVD, floppy, and hard drive) power supply

system board card slots

heat sink assembly front I/O panel

Removing a Floppy Drive

1 Follow the procedures in "Before You Begin" on page 53. NOTE: Since the following steps do not require the complete removal of the DVD drive, it is not necessary to disconnect the cables connecting the DVD drive. 2 Remove the DVD drive (see "Removing a DVD Drive" on page 82) and carefully set it aside. NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors. 3 Pull up on the drive release latch and slide the floppy drive towards the back of the computer. Then, lift up to remove the drive from the computer.

drive release latch

4 Disconnect the power and floppy-drive cables from the back of the floppy drive.
Installing a Floppy Drive
1 If you are installing a new drive:
Use a small flat-edge screw driver on the back side of the drive-panel insert to gently pop off the insert. Remove the four shoulder screws from the drive-panel insert.
2 If you are replacing an existing drive: Remove the four shoulder screws from the existing drive. 3 Insert the four shoulder screws into the sides of the new floppy drive and tighten them. 4 Attach the power and floppy-drive cables to the floppy drive.
5 Align the shoulder screws with the screw guides, and slide the drive into the bay until it clicks into place.

6 Replace the DVD drive.

7 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 8 Replace the computer cover.
For information on using the Media Card Reader, see "Using a Media Card Reader (Optional)" on page 20.
Removing a Media Card Reader
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 53. NOTE: Since the following steps do not require the complete removal of the DVD drive, it is not necessary to disconnect the cables connecting the DVD drive.
2 Remove the DVD drive (see "Removing a DVD Drive" on page 82) and carefully set it aside. NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors. 3 Disconnect the USB cable on the back of the Media Card Reader from the FlexBay USB connector on the system board (see page 61) and route the cable through the clip on the shroud.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
Country (City) International Access Code Country Code City Code Anguilla Antigua and Barbuda Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11
Department Name or Service Area, Website and E-Mail Address
Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 800-335-0031 1-800-805-5924
General Support General Support Website: www.dell.com.ar E-mail: us_latin_services@dell.com E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for servers and EMC storage products: la_enterprise@dell.com Customer Care Tech Support Tech Support Services Sales
toll-free: 0-800-444-0730 toll-free: 0-800-444-0733 toll-free: 0-800-444-0724 0-810-444-3355 toll-free: 800-1578
Aruba Australia (Sydney) Country Code: 61 City Code: 2
General Support E-mail (Australia): au_tech_support@dell.com Home and Small Business Government and Business Preferred Accounts Division (PAD) Customer Care Technical Support (portables and desktops) Technical Support (servers and workstations) Corporate Sales Transaction Sales Fax
International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com 1-300-655-533 toll-free: 1-800-633-559 toll-free: 1-800-060-889 toll-free: 1-800-819-339 toll-free: 1-300-655-533 toll-free: 1-800-733-314 toll-free: 1-800-808-385 toll-free: 1-800-808-312 toll-free: 1-800-818-341
Country (City) International Access Code Country Code City Code Austria (Vienna) International Access Code: 900 Country Code: 43 City Code: 1
Area Codes, Local Numbers, and Toll-Free Numbers
Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support Preferred Accounts/Corporate Technical Support Switchboard toll-free: 1-866-278-6818 1-800-534-3066
Bahamas Barbados Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2
General Support General Support Website: support.euro.dell.com E-mail for French-speaking Customers: support.euro.dell.com/be/fr/emaildell/ Technical Support for XPS portable computers only Technical Support for all other Dell computers Technical Support Fax Customer Care Corporate Sales Fax Switchboard
15.00 1-800-342-0671 toll-free: 800-10-3390 toll-free: 1-866-278-6820
Bermuda Bolivia Brazil International Access Code: 00 Country Code: 55 City Code: 51 British Virgin Islands
General Support General Support Website: www.dell.com/br Customer Support, Technical Support Technical Support Fax Customer Care Fax Sales General Support

Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2
Technical Support Sales Customer Service (Penang, Malaysia) Fax Switchboard Technical Support (Electronics and Accessories)
Country (City) International Access Code Country Code City Code Latin America
Area Codes, Local Numbers, and Toll-Free Numbers 512 728-728-728-728-728-4600 or 512 728-3772
Customer Technical Support (Austin, Texas, U.S.A.) Customer Service (Austin, Texas, U.S.A.) Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) Sales (Austin, Texas, U.S.A.) SalesFax (Austin, Texas, U.S.A.)
Luxembourg International Access Code: 00 Country Code: 352
Website: support.euro.dell.com E-mail: tech_be@dell.com Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium) Corporate Sales (Brussels, Belgium) Customer Care (Brussels, Belgium) Fax (Brussels, Belgium) Switchboard (Brussels, Belgium) 3420808075 toll-free: 00 toll-free: toll-free: toll-free: toll-free: toll-free: toll-free: 888 213
Macao Country Code: 853 Malaysia (Penang) International Access Code: 00 Country Code: 60 City Code: 4
Technical Support Customer Service (Xiamen, China) Transaction Sales (Xiamen, China) Website: support.ap.dell.com Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support (Dimension, Inspiron, and Electronics and Accessories) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales
Country (City) International Access Code Country Code City Code Mexico International Access Code: 00 Country Code: 52 Sales
Area Codes, Local Numbers, and Toll-Free Numbers 001-877-384-8979 or 001-877-269-3383 50-81-8800 or 01-800-888-3355 001-877-384-8979 or 001-877-269-3383 50-81-8800 or 01-800-888-3355 toll-free: 1-866-278-6822 001-800-882-47 50
Customer Technical Support
Customer Service Main Montserrat Netherlands Antilles Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 General Support General Support Website: support.euro.dell.com Technical Support for XPS portable computers only Technical Support for all other Dell computers Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com Technical Support (for desktop and portable computers) Technical Support (for servers and workstations) Home and Small Business Government and Business Sales Fax

Uruguay

General Support
Country (City) International Access Code Country Code City Code U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1
Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-800-433-9014 toll-free: 1-800-247-9362 toll-free: 1-800-624-9896 toll-free: 1-800-624-9897 toll-free: 1-877-Dellnet (1-877-335-5638) toll-free: 1-800-695-8133
Automated Order-Status Service AutoTech (portable and desktop computers) Consumer (Home and Home Office) Technical Support Customer Service DellNet Service and Support Employee Purchase Program (EPP) Customers Financial Services website: www.dellfinancialservices.com Financial Services (lease/loans) Financial Services (Dell Preferred Accounts [DPA]) Business Customer Service and Technical Support Employee Purchase Program (EPP) Customers Printers and Projectors Technical Support Public (government, education, and healthcare) Customer Service and Technical Support Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired
toll-free: 1-877-577-3355 toll-free: 1-800-283-2210 toll-free: 1-800-822-8965 toll-free: 1-800-695-8133 toll-free: 1-877-459-7298 toll-free: 1-800-456-3355 toll-free: 1-800-234-1490 toll-free: 1-800-289-3355 or toll-free: 1-800-879-3355 toll-free: 1-888-798-7561 toll-free: 1-800-671-3355 toll-free: 1-800-357-3355 toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 toll-free: 1-877-DELLTTY (1-877-335-5889) 1-877-673-3355 8001-3605
U.S. Virgin Islands Venezuela

Glossary

Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.

BATTERY

An internal power source used to operate portable computers when not connected to an AC adapter and an electrical outlet. The length of time (years) during which a portable computer battery is able to be depleted and recharged.

BATTERY LIFE SPAN

A C alternating current The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. A C P I advanced configuration and power interface A power management specification that enables Microsoft Windows operating systems to put a computer in standby or hibernate mode to conserve the amount of electrical power allocated to each device attached to the computer. A G P accelerated graphics port A dedicated graphics port that allows system memory to be used for video-related tasks. AGP delivers a smooth, true-color video image because of the faster interface between the video circuitry and the computer memory.

DISK STRIPING

A technique for spreading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width. D M A direct memory access A channel that allows certain types of data transfer between RAM and a device to bypass the processor.
then erased and written over (rewritten). (DVD+RW technology is different from DVD-RW technology.) D V D + R W D R I V E A drive that can read DVDs and most CD media and write to DVD+RW (rewritable DVDs) discs. D V I digital video interface A standard for digital transmission between a computer and a digital video display; the DVI adapter works through the computers integrated graphics.

DOCKING DEVICE

See APR.
D M TF Distributed Management Task Force A consortium of hardware and software companies who develop management standards for distributed desktop, network, enterprise, and Internet environments. A group of computers, programs, and devices on a network that are administered as a unit with common rules and procedures for use by a specific group of users. A user logs on to the domain to gain access to the resources.

DOMAIN

E C C error checking and correction A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory. E C P extended capabilities port A parallel connector design that provides improved bidirectional data transmission. Similar to EPP ECP uses direct , memory access to transfer data and often improves performance. E I D E enhanced integrated device electronics An improved version of the IDE interface for hard drives and CD drives. EMI electromagnetic interference Electrical interference caused by electromagnetic radiation. E N E R GY S TA R Environmental Protection Agency requirements that decrease the overall consumption of electricity. E P P enhanced parallel port A parallel connector design that provides bidirectional data transmission. ESD electrostatic discharge A rapid discharge of static electricity. ESD can damage integrated circuits found in computer and communications equipment.

EXPANSION CARD

D R A M dynamic random-access memory Memory that stores information in integrated circuits containing capacitors. Software that allows the operating system to control a device such as a printer. Many devices do not work properly if the correct driver is not installed in the computer.

DRIVER

K E Y C O M B I N A T I O N A command requiring you to press multiple keys at the same time. KHZ
kilohertz (written as kHz) A measurement of frequency that equals 1000 Hz.
Usually refers to components that are physically located on the computers system board. Also referred to as built-in.

INTEGRATED

L A N local area network A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network (WAN). L C D liquid crystal display The technology used by portable computer and flat-panel displays. L E D light-emitting diode An electronic component that emits light to indicate the status of the computer.

LOCAL BUS

I / O input/output An operation or device that enters and extracts data from your computer. Keyboards and printers are I/O devices. I / O A D D R E S S An address in RAM that is associated with a specific device (such as a serial connector, parallel connector, or expansion slot) and allows the processor to communicate with that device. I R D A Infrared Data Association The organization that creates international standards for infrared communications. I R Q interrupt request An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ. Although two devices can share the same IRQ assignment, you cannot operate both devices simultaneously.
A data bus that provides a fast throughput for devices to the processor. L P T line print terminal The designation for a parallel connection to a printer or other parallel device.
M B megabit (written as Mb) A measurement of memory chip capacity that equals 1024 Kb.
M B P S megabits per second (written as Mbps) One million bits per second. This measurement is typically used for transmission speeds for networks and modems. M B megabyte A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to 1,000,000 bytes. M B / S E C megabytes per second One million bytes per second. This measurement is typically used for data transfer ratings.

P L U G - A N D -P L A Y The ability of the computer to automatically configure devices. Plug and Play provides automatic installation, configuration, and compatibility with existing hardware if the BIOS, operating system, and all devices are Plug and Play compliant. P O S T power-on self-test Diagnostics programs, loaded automatically by the BIOS, that perform basic tests on the major computer components, such as memory, hard drives, and video. If no problems are detected during POST, the computer continues the start-up.

PROCESSOR

The frequency, measured in Hz, at which your screen's horizontal lines are recharged (sometimes also referred to as its vertical frequency). The higher the refresh rate, the less video flicker can be seen by the human eye.
A computer chip that interprets and executes program instructions. Sometimes the processor is referred to as the CPU (central processing unit).

RESOLUTION

The sharpness and clarity of an image produced by a printer or displayed on a monitor. The higher the resolution, the sharper the image. R F I radio frequency interference Interference that is generated at typical radio frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies are at the

PROGRAM

Any software that processes data for you, including spreadsheet, word processor, database, and game packages. Programs require an operating system to run.
lower end of the electromagnetic frequency spectrum and are more likely to have interference than the higher frequency radiations, such as infrared and light. R O M read-only memory Memory that stores data and programs that cannot be deleted or written to by the computer. ROM, unlike RAM, retains its contents after you shut down your computer. Some programs essential to the operation of your computer reside in ROM. R P M revolutions per minute The number of rotations that occur per minute. Hard drive speed is often measured in rpm. R T C real time clock Battery-powered clock on the system board that keeps the date and time after you shut down the computer. R T C R S T real-time clock reset A jumper on the system board of some computers that can often be used for troubleshooting problems.
double-click the icon, you can open its corresponding folder or file without having to find it first. Shortcut icons do not change the location of files. If you delete a shortcut, the original file is not affected. Also, you can rename a shortcut icon.
S H U T D O W N The process of closing windows and exiting programs, exiting the operating system, and turning off your computer. You can lose data if you turn off your computer before completing a shutdown. SMART CARD

Media Card Reader installing, 79, 81 problems, 31 removing, 79 using, 20 memory DDR2 overview, 62 installation guidelines, 62 installing, 64 problems, 34 removing, 66 type supported, 62 messages error, 30 microphone connector, 57
e-mail problems, 29 End User License Agreement, 9 ergonomics information, 9 error messages diagnostic lights, 43 troubleshooting, 30
installing parts before you begin, 53 recommended tools, 53 turning off your computer, 53 Internet connection, about, 14 connection, options, 14 connection, setting up, 15 problems, 29
Files and Settings Transfer Wizard, 25
Microsoft Windows label, 10 modem problems, 29 monitor blank, 40 hard to read, 41 motherboard. See system board mouse problems, 35
power button, 56 connector, 57 conserving, 23 hibernate mode, 23, 25 managing, 23 options, 24 options, advanced, 25 options, hibernate, 25 options, schemes, 24 problems, 36 standby mode, 23 power light conditions, 36 Power Options Properties, 24 printer cable, 13 connecting, 13 problems, 37 setting up, 13 USB, 13 problems battery, 27 blue screen, 33 CD drive, 28 CD-RW drive, 28 computer crashes, 32-33 computer stops responding, 32 Dell Diagnostics, 46 diagnostic lights, 43 drives, 27 DVD drive, 28 e-mail, 29 error messages, 30 general, 32 hard drive, 29 Internet, 29
network connector, 58 Network Setup Wizard, 22 problems, 36 setting up, 22 Network Setup Wizard, 22
operating system reinstalling Windows XP 50 ,
problems (continued) keyboard, 32 Media Card Reader, 31 memory, 34 modem, 29 monitor is blank, 40 monitor is hard to read, 41 mouse, 35 network, 36 power, 36 power light conditions, 36 printer, 37 program crashes, 33 program stops responding, 33 programs and Windows compatibility, 33 restore to previous state, 49-50 scanner, 38 screen is blank, 40 screen is hard to read, 41 software, 33-34 sound and speakers, 39 technical support policy, 100 troubleshooting tips, 27 volume adjusting, 39 Product Information Guide, 9 Program Compatibility Wizard, 33
password clearing, 97 jumper, 97 PCI cards installing, 67 removing, 70 playing CDs and DVDs, 16
regulatory information, 9 reinstalling Windows XP 50 , ResourceCD Dell Diagnostics, 46

ENVIRONMENTAL DATA SHEET PRODUCT: Dimension 3100C Effective Date: 6/1/2006 SYSTEM DIMENSION AND WEIGHT
Depth, cm 39.9 Width, cm 36.1 Height, cm 11.4 Weight, kg 9.07 depending on options installed

Dell Inc. www.dell.com

DECLARATIONS AND CERTIFICATIONS
This system received the following approvals and may be labeled with one or more of these marks depending on point of purchase: Approvals Certificate # Yes / No / N/A N/A Yes USA: Energy Star capable TBD Yes Nordic: TCO99 NA Yes Germany: Blue Angel TBD Yes China: China Energy Certification Program (CECP) Through internal design controls and supply chain declarations, this system1 has been verified to comply with the EU RoHS Directive2. One or more components in this system may be available as factory installed options that do not meet EU RoHS requirements. For details, please see www.dell.com/rohsinfo.
PERFORMANCE DATA System Configuration Energy Consumption3
The Energy Consumption and Declared Noise Emissions data is based on a configuration including an Intel 2.8GHz Pentium 4 processor, 256MB of memory, 40GB hard drive,and a floppy or CD-ROM drive. Energy Consumption (Wattage)
132.13 74.35 0.72 0.91 N/A
Energy Save Requirements Description of Service Level
The system is running programs to maximize the power consumption. The system is performing routine task. The system is in a low-power saving mode The system is turned off but is still connected to its AC power source. AC adapter is connected to mains with system detached otherwise known as No-load condition Meets EU Eco label (2001/686/EC and 2001/687/EC)

Service Level

*Maximum Typical Low-power or Sleep mode Off External Power Supply

Yes / No / N/A

N/A N/A Yes Yes N/A
Energy consumption is tested at 230 Volts / 50 Hz. Heat dissipation is calculated based on the measured watts, assuming the service level is attained for one hour. Off data is not meant to show compliance to US Executive Order 13221. When applicable, Dell product information related to US Executive Order 13221 may be obtained at: http://oahu.lbl.gov/index.html. *Maximum Energy Consumption results are based solely upon the laboratory testing of the System Configuration listed above.
Options from Dell Custom Factory Integration (CFI), Software and Peripherals (S&P) and Customer Kits may not be RoHS compliant. EU Directive on the Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (2002/95/EC) dated January 27, 2003. 3 This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied. The information in this document may change without notice; please note the revision number on the last page.
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Declared Noise Emissions in accordance with ISO 9296
Service Level Floppy Drive Accessing Hard Drive Accessing CD Drive Accessing Idle Sound Power (LWAd, bels) (1 bel=10 decibels, re 10-12 Watts) 4.9 4.1 5.2 3.9 Sound Pressure Operator Position (LpAm, decibels) (re 2x10-5 Pa) 40.6 28.3 33.1 27.8

This Dell product does NOT contain any of the following substances (in concentrations exceeding legal threshold limits): Asbestos Azo dyes/colorants in components that come into direct contact with human skin Cadmium and its compounds (except for use in applications exempted by the EU RoHS Directive) Class I and Class II CFCs (chlorofluorocarbons) and HCFCs (hydrofluorocarbons) Chloroparaffins, short chained (10-13 carbon chain) Chromium VI and its compounds (except for use in applications exempted by the EU RoHS Directive) Halogenated dioxins or furans (i.e. polychlorinated dibenzodioxines, polychlorinated dibenzofurans) Lead and its compounds (except for use in applications exempted by the EU RoHS Directive) Mercury (except for use in applications exempted by the EU RoHS Directive) Nickel and its compounds in components that are likely to result in prolonged skin exposure PCBs (polychlorobiphenyls) or PCTs (polychloroterphenyls) PBBs (polybromobiphenyls) or PBDEs (polybrominated diphenylethers) PVC (polyvinyl chloride) in plastic parts greater than 25 grams Polychlorinated naphthalenes (PCNs) Tributyl tin (TBT) and triphenyl tin (TPT) compounds For information on Japan RoHS (J-MOSS) chemical disclosures: www.dell.com/japan_rohs.
PRODUCT MATERIALS INFORMATION4 Restricted Substances
Additional Materials Information
The cables may use PVC as an insulating material to ensure product safety The case material is PC+ABS and sheet metal Product may contain post-industrial recycled content (plastics, metal, glass)
Flame Retardants Used in Mechanical Plastic Parts > 25 grams, Keycaps, and Motherboards Part Flame Retardant ISO 1043-4 Motherboard TBBPA FR(16) Mechanical Plastic Parts > 25 grams PC+ABS Triaryl phosphate ester FR(40) Mechanical Plastic Parts > 25 grams Nylon Proprietary non-PBB/PBDE FR(30) Mechanical Plastic Parts > 25 grams ABS N/A N/A
Waste Handling. Local regulations should be observed when disposing of this product due to the presence of the materials and substances as listed above.
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Packaging

No CFCs (chlorofluorocarbons), HCFCs (hydrofluorocarbons) or other ozone depleting substances are used in packaging material. Chromium, lead, mercury, or cadmium are not intentionally added to packaging materials and are not present in a cumulative concentration greater than 100 ppm as incidental impurities. No halogenated plastics or polymers are used for packaging material. Dell complies with the EU Directive 94/62/EEC. Packaging Materials Corrugate cardboard PE Weight, kg 1.95 0.20
Printed user documentation is bleached in a chlorine-free process. (Europe Only)

Batteries

Batteries in this product are not based on mercury, lead or cadmium technologies. The batteries used in this product are in compliance with EU Directive 91/ 157/ EEC, EU Directive 93/ 86/ EEC and EU Directive 98/ 101/ EEC. The product documentation includes instructional information on the proper removal and disposal of the batteries used in this product. Below is a listing of batteries present in the product: Battery Description Internal Batteries 3-V CR2032 coin cell Battery Type Lithium
Dell systems are, when applicable, designed for easy assembly, disassembly, and servicing. To extend the life of your system, you can install or upgrade certain system components (e.g., microprocessor, memory, expansion cards, and storage devices). Spare parts are available after the end of production for up to five years, or otherwise through the warranty period.
DESIGN FOR ENVIRONMENT Longevity and Upgrading

Recyclability

For recyclability, this system incorporates the following design guidelines: EU WEEE mark is applied to products sold in Europe, EU recycling information can be found at www.euro.dell.com/recycling Minimal use of non-separable connections, such as gluing and welding between different materials. Minimal use of composite structure materials. Mechanical plastic parts greater than 100 grams consist of one material or of easily separable materials.
Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, contact Dell for instructions by emailing recycling_emea@dell.com or visit www.dell.com/recyclingworldwide and select the relevant country.
RECYCLING/ END-OF-LIFE SERVICE INFORMATION
DELL CORPORATE ENVIRONMENTAL INFORMATION
Document Version 1.3 posted 6/17/06
Information on Dells Environmental initiatives, policies, programs and goals can be found at www.dell.com/environment.

4.3 (6/01/2006)

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