NOTE: The voltage selection switch must be set to the 115V position even though the AC supply in Japan is 100 V.
230 V/50 Hz in most of Europe, the Middle East, and the Far East
NOTE: Auto-select power supplies do not require a voltage selection switch. Your power supply may not have this switch.
Also be sure that your monitor and attached devices are electrically rated to operate with the AC power available in your location. To avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the back of your computer, and then from the network jack. When reconnecting a network cable to your computer, first plug the cable into the network jack, and then into the network adapter.

Safety Instr uctions

To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before disconnecting or connecting a non-USB device from the computer. To help prevent electric shock, plug the computer and device power cables into properly grounded power sources. These cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a three-wire cable with properly grounded plugs.
To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply. Be sure that nothing rests on your computers cables and that the cables are not located where they can be stepped on or tripped over. Do not spill food or liquids on your computer. If the computer gets wet, contact Dell (see page 95). Do not push any objects into the openings of your computer. Doing so can cause fire or electric shock by shorting out interior components. Keep your computer away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose papers underneath your computer; do not place your computer in a closed-in wall unit or on a bed, sofa, or rug.
When Working Inside Your Computer
Before you open the computer cover, perform the following steps in the sequence indicated.
CAUTION: Do not attempt to service the computer yourself, except as explained in this guide and elsewhere in Dell documentation. Always follow installation and service instructions closely.
NOTICE: To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before removing a component from the system board or disconnecting a device from the computer. 3
Perform an orderly computer shutdown using the operating system menu (see page 22). Turn off your computer and any devices. Ground yourself by touching an unpainted metal surface at the back of the computer before touching anything inside your computer. While you work, periodically touch an unpainted metal surface on the computer to dissipate any static electricity that might harm internal components.

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING C H A R A C T E R S : \ / : * ? < > | Do not use these characters in filenames.
A R E Q U I R E D. D L L F I L E W A S N O T F O U N D The program that you are trying to open is missing an essential file. To remove and then reinstall the program: 1 Click the Start button. 2 Click Control Panel. 3 Click Add or Remove Programs. 4 Select the program you want to remove. 5 Click the Change or Remove Program icon. 6 See the program documentation for installation instructions. I N S E R T B O O T A B L E M E D I A The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD. N O N - S Y S T E M D I S K E R R O R A floppy disk is in the floppy drive. Remove the floppy disk and restart the computer. NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND T R Y A G A I N You have too many programs open. Close all windows and open the program that you want to use. In some cases, you might have to restart your computer to restore computer resources. If so, try running the program that you want to use first. O P E R A T I N G S Y S T E M N O T F O U N D Contact Dell (see page 95). THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION D R I V E The file that you are trying to copy is too large to fit on the disk. Try copying the file to a blank disk or using a larger-capacity disk. x: \ I S N O T A C C E S S I B L E. T H E D E V I C E I S N O T R E A D Y Insert a disk into the drive and try again.
END THE PROGRAM 1 Press <Ctrl><Shift><Esc> simultaneously. 2 Click the Applications tab. 3 Click the program that is no longer responding. 4 Click End Task. TU R N T H E C O M P U T E R O F F If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on the computer. You might lose data if you are unable to perform an operating system shutdown.
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. If necessary, uninstall and then reinstall the program. HINT: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

A program is designed for an earlier Windows operating system
RUN THE PROGRAM COMPATIBILITY WIZARD Windows XP provides a Program Compatibility Wizard that configures a program so it runs in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to All Programs> Accessories, and then click Program Compatibility Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen.
A solid blue screen appears
TU R N T H E C O M P U T E R O F F If the computer does not respond to a keystroke or a proper shutdown, press the power button for at least 8 to 10 seconds until the computer turns off. Press the power button again to restart the computer. The chkdsk program automatically runs during the start-up process. Follow the instructions on the screen.

Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE
MANUFACTURER FOR TROUBLESHOOTING INFORMATION
B A C K U P Y O U R F I L E S I M M E D I A T E L Y If your computer has a CD-RW drive or a zip drive installed, see the drives documentation for instructions. ENSURE THAT YOU HAVE NOT MADE AN ERROR WHILE ENTERING D A T A See the program documentation to make sure that the values or characters you are entering are valid. C H E C K F O R V I R U S E S Use a virus-scanning program to check the hard drive, floppy disks, or CDs. R E S T A R T T H E C O M P U T E R Save and close any open files, exit any open programs, and then shut down your computer through the Start menu instead of pressing the power button. Otherwise, you may lose data. CHECK FOR COMPATIBILITY Ensure that the program is compatible with the operating system installed on your computer and that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. If necessary, uninstall and then reinstall the program. ENSURE THAT YOU PROPERLY INSTALLED AND CONFIGURED THE P R O G R A M See the software documentation for information. If necessary, uninstall and then reinstall the program.

Other technical problems

G O T O T H E D E L L | S U P P O R T W E B S I T E Go to support.dell.com for help with general usage, installation, and troubleshooting questions. See "Dell Technical Support Policy" on page 94 for a description of the hardware and software support provided by Dell. E - M A I L D E L L Go to the Dell | Support website, and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. See "Dell Technical Support Policy" on page 94 for a description of the hardware and software support provided by Dell. C A L L D E L L If you cannot solve your problem by using the Dell | Support website or e-mail service, call Dell for technical assistance (see page 95). See "Dell Technical Support Policy" on page 94 for a description of the hardware and software support provided by Dell.

C H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers. ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED O N See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR Sound from the speakers is automatically disabled when headphones are connected to the computers front-panel headphone connector. TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. R U N T H E S P E A K E R D I A G N O S T I C S Some speaker systems have selfdiagnostics. See the speaker documentation for diagnostics instructions. R E I N S T A L L T H E A U D I O ( S O U N D ) D R I V E R See page 52. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S See page 54.
HINT: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.

If the screen is blank

HINT: See the monitor documentation for troubleshooting procedures. C H E C K T H E M O N I T O R P O W E R L I G H T If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse. P R E S S T H E M O N I T O R P O W E R B U T T O N Firmly press the button to ensure that the monitor is turned on. C H E C K T H E M O N I T O R C A B L E C O N N E C T I O N Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.) Ensure that the video cable is connected as shown on the Start Here setup diagram for your computer. TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp. S W A P T H E P O W E R C A B L E S Swap the computer and monitor power cables to determine if the power cable is defective. TE S T T H E V I D E O E X T E N S I O N C A B L E ( I F U S E D ) If you are using a video extension cable and removing the cable solves the problem, the cable is defective. TE S T A N O T H E R M O N I T O R If another monitor is available, connect it to the computer. C H E C K T H E D I A G N O S T I C L I G H T S See page 48.

If the screen is difficult to read
C H E C K T H E M O N I T O R S E T T I N G S See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R If your speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor. MOVE THE MONITOR AWAY FROM EXTERNAL POWER SOURCES Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference. R O T A T E T H E M O N I T O R T O F A C E A D I F F E R E N T D I R E C T I O N Eliminate sunlight glare, which can cause poor picture quality. ADJUST THE WINDOWS DISPLAY SETTINGS 1 Click the Start button, and then click Control Panel. 2 Click Appearance and Themes. 3 Click Display, and then click the Settings tab. 4 Try different settings for Screen resolution and Color quality. R E S T O R E T H E R E C O M M E N D E D S E T T I N G S Restore the original resolution and refresh rate settings. See the Tell Me How help file for instructions. To access help files, see page 26. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S See page 54.

46 Solving Pr oblems

SECTION 3
Diagnostic Lights Using System Restore Reinstalling Drivers Resolving Software and Hardware Incompatibilities Reinstalling Windows XP
To help you troubleshoot a problem, your computer is equipped with four lights on the back panel labeled "A," "B," "C," and "D" (see page 62). These lights can be yellow or green. When the computer starts normally, the lights flash. After the computer starts, the lights remain green. If the computer malfunctions, the color and sequence of the lights identify the problem.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9.

Diagnostic Code Y Y G G

Definition Memory modules are detected, but a memory failure has occurred.
Corrective Action If you have one memory module installed, reinstall it (see page 76), and then restart the computer. If you have two or more memory modules installed, remove the modules, reinstall one module (see page 76), and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you identify a faulty module or reinstall all modules without error. If available, install properly working memory of the same type into your computer (see page 76). If the problem persists, contact Dell (see page 95). Be sure that there are no special memory module/memory connector placement requirements (see page 76). Verify that the memory modules that you are installing are compatible with the computer (see page 87). If the problem persists, contact Dell (see page 95).

Manually Creating Restore Points
Click the Start button, point to All Programs> Accessories> System Tools, and then click System Restore. Click Create a restore point. Click Next.
Type a name for your new restore point in the Restore point description field. The present date and time are automatically added to your restore point.

Click Create. Click OK.

Restoring the Computer to an Earlier Operating State
If problems occur after installing a device driver, first try using Device Driver Rollback (see page 53). If that is unsuccessful, then use System Restore.
NOTICE: Before restoring the computer to an earlier operating state, save and close all open files and close all open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 3
Click the Start button, point to All Programs> Accessories> System Tools, and then click System Restore. Ensure that Restore my computer to an earlier time is selected, and then click Next. Click a calendar date to which you want to restore your computer. The Select a Restore Point screen provides a calendar that allows you to see and select restore points. All calendar dates with available restore points appear in bold.
Select a restore point, and then click Next. If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer.
Click Next. The Restoration Complete screen appears after System Restore finishes collecting data, and then the computer automatically restarts.
After the computer restarts, click OK. To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.
Undoing the Last System Restore
NOTICE: Before undoing the last system restore, save and close all open files and close all open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 3
Click the Start button, point to All Programs> Accessories> System Tools, and then click System Restore. Select Undo my last restoration and click Next. Click Next. The System Restore screen appears, and then the computer automatically restarts.

Press the arm into place, securing the card(s) in the computer.
card retention arm alignment guide alignment bar filler bracket
NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 12
Connect any cables that should be attached to the card. See the documentation for the card for information about the cards cable connections.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Close the computer cover (see page 83), reconnect the computer and devices to electrical outlets, and turn them on. Install any drivers required for the card as described in the card documentation.

Removing a Card

Turn off any attached devices and disconnect them from their electrical outlets. Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. Press the tab on the card retention arm and raise the retention arm.

card bracket latch

If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it out of its connector.
If you are removing the card permanently, install a filler bracket in the empty card-slot opening.
card card bracket slot connector system board
filler bracket in empty card-slot opening
If you need a filler bracket, contact Dell.
NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. 8
Lower the retention arm and press it into place, securing the card(s) in the computer.
Close the computer cover, reconnect the computer and devices to electrical outlets, and turn them on. Remove the cards driver from the operating system.
You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, look under "Memory" in "Technical Specifications" on page 87.

Gently slide the new hard drive into the upper bay until you hear a click.
rail tabs (2) second hard drive in upper bay first hard drive in lower bay

hard drive bay

Connect a power cable to the drive.
NOTICE: Match the colored strip on the cable with pin 1 on the drive.
Locate the extra connector on the drive cable that is attached to your first hard drive and attach the connector to the second hard drive. Your computer uses cable-select drive cables, which means that the device connected to the end connector of the drive cable is the master device and the device connected to the middle connector is the slave device. Be sure that the jumper setting on the new device is set for "cable select" (see the documentation that came with the drive for information).

power cable

second hard-drive cable (secondary drive)
first hard-drive cable (primary boot drive) 14
Connect your computer and devices to electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation.
Ensure that all cables are connected, and fold cables out of the way. Make sure that cables are not routed over the drive cagethey will prevent the cover from closing properly. Ensure that no tools or extra parts are left inside the computer. Pivot the cover down and ensure that the release buttons click into place.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 4

SECTION 5

Specifications Standard Settings Clearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy (U.S. Only) Contacting Dell Regulatory Information Limited Warranties and Return Policy
Microprocessor Microprocessor type L1 cache L2 cache Intel Pentium KB first-level integrated 256-KB or 512-KB at full microprocessor speed
System Information System chip set DMA channels Interrupt levels System BIOS chip System clock Expansion Bus Bus types Bus speed AGP connector AGP connector size AGP connector data width (maximum) AGP bus protocols PCI connectors PCI connector size PCI connector data width (maximum) PCI and AGP PCI: 33 MHz; AGP: 66 MHz one 172 pins 32 bits 4x/2x modes at 1.5 V four 120 pins 32 bits Intel 845E four Mb (512 KB) 400- or 533-MHz data rate

Appendix

Memory Architecture Memory connectors Memory capacities Minimum memory Maximum memory Memory type BIOS address Drives Externally accessible Internally accessible Available devices two 5.25-inch bays two 3.5-inch bays two bays for 1-inchhigh IDE hard drives ATA-100 Ultra DMA hard drive, CD drive, floppy drive, Zip drive, DVD drive, DVD+RW drive, and CD-RW drive DDR SDRAM two 128-, 256-, and 512-MB non-ECC DDR SDRAM 128 MB 1 GB DDR (non-ECC) F8000h

For additional regulatory information, see the Tell Me How help file that accompanied your computer. To access the help file, see page 26.
The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM):
Exporter: Dell One Dell Way Round Rock, TX 78682 Dell Computer de Mxico, S.A. de C.V. Paseo de la Reforma 2620 - 11 Piso Col. Lomas Altas 11950 Mxico, D.F. Dell Computer de Mxico, S.A. de C.V. al Cuidado de Kuehne & Nagel de Mxico S. de R.I. Avenida Soles No. 55 Col. Peon de los Baos 15520 Mxico, D.F. DHM 115/230 VAC 60/50 Hz 3.0/1.5 A

Importer:

Ship to:
Model number: Supply voltage: Frequency: Current consumption:
Dell-branded hardware products purchased in the U.S. or Canada come with either a one-year, two-year, three-year, or four-year (U.S. only) limited warranty. To determine which warranty you purchased, see the Dell invoice that accompanied your computer. The following sections describe these limited warranties, the manufacturer guarantee for Latin America and the Caribbean, and the return policy for the U.S.
One-Year Limited Warranty (U.S. Only)
Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. Dell warrants that the hardware products it manufactures will be free from defects in materials and workmanship. The limited warranty term is one year beginning on the date of invoice, as further described in the following text. Damage due to shipping the products to you is covered under this limited warranty. Otherwise, this limited warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell. This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dells system integration department; accessories or parts that are not installed in the Dell factory; or Dell Software and Peripherals products. Monitors, keyboards, and mice that are Dell-branded or that are included on Dells standard price list are covered under this limited warranty; all other monitors, keyboards, and mice (including those sold through the Dell Software and Peripherals program) are not covered.

Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If Dell repairs or replaces a product, its warranty term is not extended.
Limited Warranty Coverage During Year Two
During the second year of this limited warranty, Dell will provide, on an exchange basis and subject to Dells Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s) covered under this limited warranty when a part requires replacement. You must report each instance of hardware failure to Dells Customer Technical Support in advance to obtain Dell's concurrence that a part should be replaced and to have Dell ship the replacement part. Dell will ship parts (freight prepaid) if you use an address in the continental U.S., where applicable. Shipments to other locations, where applicable, will be made freight collect. Dell will include a prepaid shipping container with each replacement part for your use in returning the replaced part to Dell. Replacement parts are new or reconditioned. Dell may provide replacement parts made by various manufacturers when supplying parts to you. The warranty term for a replacement part is the remainder of the limited warranty term. You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dells Exchange Policy in effect on the date of the exchange. You accept full responsibility for your software and data. Dell is not required to advise or remind you of appropriate backup and other procedures.

General Provisions

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE PRECEDING LIMITATION MAY NOT APPLY TO YOU. DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. These provisions apply to Dell's two-year limited warranty only. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you will receive. If Dell elects to exchange a system or component, the exchange will be made in accordance with Dells Exchange Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material Authorization Number, Dell must receive the product(s) for repair prior to the expiration of the warranty period in order for the repair(s) to be covered by the limited warranty.

Limited Warranty Coverage During Years Two, Three, and Four
During the second, third, and fourth years of this limited warranty, Dell will provide, on an exchange basis and subject to Dell's Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s) covered under this limited warranty when a part requires replacement. You must report each instance of hardware failure to Dell's Customer Technical Support in advance to obtain Dell's concurrence that a part should be replaced and to have Dell ship the replacement part. Dell will ship parts (freight prepaid) if you use an address in the continental U.S., where applicable. Shipments to other locations will be made freight collect. Dell will include a prepaid shipping container with each replacement part for your use in returning the replaced part to Dell. Replacement parts are new or reconditioned. Dell may provide replacement parts made by various manufacturers when supplying parts to you. The limited warranty term for a replacement part is the remainder of the limited warranty term.
You will pay Dell for replacement parts when the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell's Exchange Policy in effect on the date of the exchange. You accept full responsibility for your software and data. Dell is not required to advise or remind you of appropriate backup and other procedures.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE PRECEDING LIMITATION MAY NOT APPLY TO YOU. DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS LIMITED WARRANTY STATEMENT. DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THIS LIMITATION MAY NOT APPLY TO YOU. DELL RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN S HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. These provisions apply to Dells three-year limited warranty only. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you will receive. If Dell elects to exchange a system or component, the exchange will be made in accordance with Dells Exchange Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material Authorization Number, Dell must receive the product(s) for repair prior to the expiration of the warranty period in order for the repair(s) to be covered by the limited warranty.
If you are an end-user customer who bought new products directly from a Dell company, you may return them to Dell within 30 days of the date of invoice for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from a Dell company, you may return them to Dell within 14 days of the date of invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your invoice. If you are an organization that bought the products under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy. To return products, you must contact Dell Customer Service to receive a Credit Return Authorization Number. See "Contacting Dell" on page 95 to find the appropriate contact information for obtaining customer assistance. To expedite the processing of your refund or credit, Dell expects you to return the products to Dell in their original packaging within five days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for refund or credit only if the sealed package containing the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either applications software or an operating system that has been installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original shipment. This "Total Satisfaction" Return Policy does not apply to Dell Software and Peripherals products, which may be returned under Dell Software and Peripherals's then-current return policy. The "Total Satisfaction" Return Policy also does not apply to Dell | EMC storage products.

The Dell | Support website provides several online tools, including: Knowledge Base hints, tips, and online courses Customer Forum online discussion with other Dell customers Upgrades upgrade information for components, such as memory, the hard drive, and the operating system Customer Care contact information, order status, warranty, and repair information Downloads drivers, patches, and software updates Reference computer documentation, product specifications, and white papers
What Are You Looking For? How to set up my computer
Find it Here Start Here Setup Diagram
Tips on using Windows How to clean my computer How to use my mouse and keyboard How to use Windows XP Documentation for my computer and devices
Te l l M e H o w H e l p F i l e 1 Click the Start button, and then click Help and Support. 2 Click User and system guides, and then click Users guides. 3 Click Tell Me How. Windows XP Help and Support Center 1 Click the Start button, and then click Help and Support. 2 Type a word or phrase that describes your problem, and then click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions shown on the screen.

SECTION 1

Attaching and Removing the Computer Stand Connecting a Printer Transferring Information to a New Computer Setting Up a Home and Office Network Turning Off the Computer
HINT: Use the green tab inside the front door to rotate the DELL logo on the outside of the front door.
Your computer can be used in either a vertical or horizontal position.
To use the computer in a vertical position, you must attach the computer stand:
Place the computer on its right side so that the drive bays are at the bottom. Fit the stand onto what was the left side of the computer.
Position the stand as shown in the following illustration by aligning the large round hole in the stand with the securing button on the side of the cover and aligning the captive screw in the stand with the screw hole in the cover. When the stand is in place, tighten the thumbscrew.

Setting Up

Rotate the computer so that the stand is at the bottom and the drives are at the top.

To remove the stand:

Turn the computer over so that the stand is at the top. Loosen the thumbscrew and lift the stand away. Place the computer in a horizontal position.
See the documentation that came with the printer for any recommended preparation procedures, such as: Removing the packaging Installing the toner or ink cartridge Loading paper

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING C H A R A C T E R S : \ / : * ? < > | Do not use these characters in filenames.
A R E Q U I R E D. D L L F I L E W A S N O T F O U N D The program that you are trying to open is missing an essential file. To remove and then reinstall the program: 1 Click the Start button. 2 Click Control Panel. 3 Click Add or Remove Programs. 4 Select the program you want to remove. 5 Click the Change or Remove Program icon. 6 See the program documentation for installation instructions. I N S E R T B O O T A B L E M E D I A The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD. N O N - S Y S T E M D I S K E R R O R A floppy disk is in the floppy drive. Remove the floppy disk and restart the computer. NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND T R Y A G A I N You have too many programs open. Close all windows and open the program that you want to use. In some cases, you might have to restart your computer to restore computer resources. If so, try running the program that you want to use first. O P E R A T I N G S Y S T E M N O T F O U N D Contact Dell (see page 84). THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION D R I V E The file that you are trying to copy is too large to fit on the disk. Try copying the file to a blank disk or using a larger-capacity disk. x: \ I S N O T A C C E S S I B L E. T H E D E V I C E I S N O T R E A D Y Insert a disk into the drive and try again.
The computer stops responding
TU R N T H E C O M P U T E R O F F If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on the computer. You might lose data if you are unable to perform an operating system shutdown.
A program stops responding
END THE PROGRAM 1 Press <Ctrl><Shift><Esc> simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task.
A program crashes repeatedly
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. If necessary, uninstall and then reinstall the program. HINT: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

No sound from speakers

C H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers. ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED O N See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR Sound from the speakers is automatically disabled when headphones are connected to the computers front-panel headphone connector. TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. R U N T H E S P E A K E R D I A G N O S T I C S Some speaker systems have selfdiagnostics. See the speaker documentation for diagnostics instructions. R E I N S T A L L T H E A U D I O ( S O U N D ) D R I V E R See page 53. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S See page 54. HINT: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.

No sound from headphones

C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N Ensure that the headphone cable is securely inserted into the headphone connector (see page 60). D I S A B L E D I G I T A L M O D E Your headphones do not work if the CD drive is operating in digital mode. To disable digital mode: 1 Click Control Panel, and then double-click Sounds and Audio Devices. 2 Click the Hardware tab. 3 Double-click the name of your CD drive. 4 Click the Properties tab. 5 Uncheck the Enable digital CD audio for this CD-ROM device box. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

If the screen is blank

HINT: See the monitor documentation for troubleshooting procedures. C H E C K T H E M O N I T O R P O W E R L I G H T If the power light is off, firmly press the button to ensure that the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse. C H E C K T H E M O N I T O R C A B L E C O N N E C T I O N Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.) Ensure that the video cable is connected as shown on the Start Here setup diagram for your computer. TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system.
Microsoft Windows XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. To check for conflicts on a computer running Windows XP:
Click the Start button, and then click Control Panel. Click Performance and Maintenance, and then click System. Click the Hardware tab, and then click Device Manager. In the Device Manager list, check for conflicts with the other devices. Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.
Double-click any conflicting device listed to bring up the Properties window to determine what needs to be reconfigured or removed from the Device Manager. Resolve these conflicts before checking specific devices.
Double-click the malfunctioning device type in the Device Manager list. Double-click the icon for the specific device in the expanded list. The Properties window appears.
Resolve any IRQ conflicts, as described in step 5. If an IRQ conflict exists, the Device status area in the Properties window reports the cards or devices that share the device's IRQ.
You can also use the Windows XP Hardware Troubleshooter:
Click the Start button. Click Help and Support. Type hardware troubleshooter in the Search field, and then click the arrow to start the search. Click Hardware Troubleshooter in the Search Results list. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer. Click Next.
Before reinstalling the Microsoft Windows XP operating system to correct a problem, try correcting the problem by performing a Windows XP System Restore (see page 50). The reinstallation process can take 1 to 2 hours, and you will need to reinstall your drivers, virus protection program, and other software when the process is complete.
NOTICE: The Operating System CD provides options for reinstalling your Windows XP operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative. NOTICE: To prevent conflicts with Windows XP you must disable any , virus protection software installed on your computer before you reinstall Windows XP.

When the Welcome to Microsoft screen appears, click the green arrow icon at the bottom of the screen to continue. Follow the directions on the screen to finish. Remove the CD from the drive. Reinstall the appropriate drivers (see page 53). Reinstall your virus protection software. Reinstall your other software programs. See the documentation supplied with the software for instructions.

SECTION 4

Front and Back View of the Computer Opening the Computer Cover Looking Inside Your Computer Adding Cards Adding Memory Closing the Computer Cover

Front View

front door power button power light

hard-drive light

floppy-drive light
HINT: The front-panel door is removable; if you remove it or accidentally knock it off its hinges, it snaps back in place.

headphone connector

breakaway hinges (2)

USB connectors (2)

Adding Parts

Back View

parallel connector mouse connector
Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. Plug a standard mouse into the green mouse connector. Turn off the computer and any attached devices before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector. The slots for PCI cards. The connection for the power cable. Your computer is equipped with either a fixed-voltage power supply, an autosensing voltage circuit, or a manual voltage selection switch. See "Safety Instructions" on page 7 for more information. Use the blue line-in connector (available on computers with integrated sound) to attach a record/playback device such as a cassette player, CD player, or VCR. On computers with a sound card, the line-in connector is on the card.
card slots power connector voltage selection switch (may not be available on all computers) line-in connector

Adding Pa rts

line-out connector
Use the green line-out connector (available on computers with integrated sound) to attach headphones and most speakers with integrated amplifiers. On computers with a sound card, the line-out connector is on the card. Use the pink microphone connector (available on computers with integrated sound) to attach a personal computer microphone for voice or musical input into a sound or telephony program. On computers with a sound card, the microphone connector is on the card. Connect USB devices such as a mouse, keyboard, printer, joystick, and computer speakers into any of the USB connectors. If you have a standard keyboard, plug it into the purple keyboard connector. If you have a USB keyboard, plug it into a USB connector. Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see page 48. Plug the cable from your monitor into the blue connector. Connect a serial device, such as a handheld device, to the serial port.

On computers with integrated audio.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
The computers card connectors allow you to install different types of devices such as modems and network adapters.
Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. Remove the computer stand, if it is attached (see page 16). Open the computer cover (see page 62). Remove the card cage:
Check any cables connected to cards through the back-panel openings. Disconnect any cables that will not reach the card cage once it is removed from the computer.
Gently pull on the handle and lift the card cage up and away from the computer.

card cage

Press the lever on the retention arm and raise the retention arm.
lever retention arm filler bracket card

edge connector

card connector

riser board card cage

If you are installing a new card, remove the filler bracket to create an empty card-slot opening. If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it out of its connector.
Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.
CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 10
Insert the card into the card connector. If the card is full-length, insert the end of the card into the card guide bracket as you lower the card toward its connector on the system board. Insert the card firmly into the card connector on the riser board.
Lower the retention arm and press it into place, securing the card(s) in the computer. Replace the card cage:
Align the tabs in the side of the card cage with the slots on the side of the computer, and slide the card cage down into place. Make sure that the riser board is fully seated in the connector on the system board.
card cage tabs (2) slots (2)
Reconnect any cables that you removed in step 6. Connect any cables that should be attached to the card. See the documentation for the card for information about the cards cable connections.

NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
Close the computer cover (see page 72). Attach the computer stand (optional) (see page 16). Connect your computer and devices to electrical outlets, and turn them on.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Install any drivers required for the card as described in the card documentation.
You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, look under "Memory" in "Technical Specifications" on page 74.
HINT: Memory purchased from Dell is covered under your computer warranty. 1
Shut down the computer (see page 22).
Turn off any attached devices and disconnect them from their electrical outlets. Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. Remove the computer stand, if it is attached (see page 16). Open the computer cover (see page 62).

Removing a Memory Module

Press out the securing clip at each end of the memory module connector. Grasp the module and pull up. If the module is difficult to remove, gently ease the module back and forth to remove it from the connector.

Adding a Memory Module

Press out the securing clip at each end of the memory module connector.
memory connectors on system board securing clips (2)
notch memory module connector cutouts (2)

step 1

step 2

step 3

Align the notch on the bottom of the module with the crossbar in the connector.
NOTICE: To avoid damage to the memory module, press the module straight down into the socket with equal force applied at each end of the module.
Insert the module straight down into the connector, ensuring that it fits into the vertical guides at each end of the connector. Press firmly on the ends of the module until it snaps into place. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
Close the computer cover (see page 72). Attach the computer stand (optional) (see page 16).
Connect your computer and devices to electrical outlets, and turn them on. Right-click the My Computer icon and then click Properties. Click the General tab. To verify that the memory is installed correctly, check the amount of memory (RAM) listed.

Country (City) International Access Code Country Code City Code U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1
Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-800-433-9014 toll-free: 1-800-247-9362 toll-free: 1-800-624-9896 toll-free: 1-877-576-3355 toll-free: 1-800-624-9897
Automated Order-Status System AutoTech (For portable and desktop computers) Customer Technical Support (Return Material Authorization Numbers) Customer Technical Support (Home sales purchased via www.dell.com) Customer Service (Credit Return Authorization Numbers)
Dell Home and Small Business Group (For portable and desktop computers):
National Accounts (Computers purchased by established Dell national accounts [have your account number handy] or value-added resellers [VARs]): Customer Service and Technical Support (Return Material Authorization Numbers) toll-free: 1-800-822-8965
Public Americas (Computers purchased by governmental agencies [local, state, or federal], medical institutions, or educational institutions): Customer Service and Technical Support (Return Material Authorization Numbers) Dell Sales Spare Parts Sales Desktop and Portable Fee-Based Technical Support Sales (Catalogs) Fax TechFax Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired Switchboard DellNet Technical Support US Virgin Islands Venezuela General Support General Support toll-free: 1-800-234-1490 toll-free: 1-800-289-3355 or toll-free: 1-800-879-3355 toll-free: 1-800-357-3355 toll-free: 1-800-433-9005 toll-free: 1-800-426-5150 toll-free: 1-800-727-8320 toll-free: 1-800-950-1329 toll-free: 1-877-DELLTTY (1-877-335-5889) 512 338-4400 toll-free: 1-877-Dellnet (1-877-335-5638) 1-877-673-3355 8001-3605
Returning Items for Warranty Repair or Credit
Prepare all items being returned, whether for repair or credit, as follows:
Call Dell to obtain an authorization number, and write it clearly and prominently on the outside of the box. Include a copy of the invoice and a letter describing the reason for the return. Include any accessories that belong with the item(s) being returned (power cables, CDs, guides, and so on) if the return is for credit. Pack the equipment to be returned in the original (or equivalent) packing materials.
You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect-on-delivery packages are not accepted. Returns that are missing any of the preceding requirements will be refused at our receiving dock and returned to you.

During the second year of this limited warranty, Dell will provide, on an exchange basis and subject to Dells Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s) covered under this limited warranty when a part requires replacement. You must report each instance of hardware failure to Dells Customer Technical Support in advance to obtain Dells concurrence that a part should be replaced and to have Dell ship the replacement part. Dell will ship parts (freight prepaid) if you use an address in Canada, where applicable. Shipments to other locations will be made freight collect. Dell will include a prepaid shipping container with each replacement part for your use in returning the replaced part to Dell. Replacement parts are new or reconditioned. Dell may provide replacement parts made by various manufacturers when supplying parts to you. The warranty term for a replacement part is the remainder of the limited warranty term. You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dells Exchange Policy in effect on the date of the exchange. You accept full responsibility for your software and data. Dell is not required to advise or remind you of appropriate backup and other procedures.
DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS LIMITED WARRANTY STATEMENT. DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. These provisions apply to Dells two-year limited warranty only. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you will receive. If Dell elects to exchange a system or component, the exchange will be made in accordance with Dells Exchange Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material Authorization Number, Dell must receive the product(s) for repair prior to the expiration of the warranty period in order for the repair(s) to be covered by the limited warranty.

During the second and third years of this limited warranty, Dell will provide, on an exchange basis and subject to Dells Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s) covered under this limited warranty when a part requires replacement. You must report each instance of hardware failure to Dells Customer Technical Support in advance to obtain Dells concurrence that a part should be replaced and to have Dell ship the replacement part. Dell will ship parts (freight prepaid) if you use an address in Canada, where applicable. Shipments to other locations will be made freight collect. Dell will include a prepaid shipping container with each replacement part for your use in returning the replaced part to Dell. Replacement parts are new or reconditioned. Dell may provide replacement parts made by various manufacturers when supplying parts to you. The warranty term for a replacement part is the remainder of the limited warranty term. You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dells Exchange Policy in effect on the date of the exchange. You accept full responsibility for your software and data. Dell is not required to advise or remind you of appropriate backup and other procedures.
DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS LIMITED WARRANTY STATEMENT. DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THIS LIMITATION MAY NOT APPLY TO YOU. DELL RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN S HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. These provisions apply to Dells three-year limited warranty only. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you will receive.

This "Total Satisfaction" Return Policy does not apply to Dell Software and Peripherals products, which may be returned under Dell Software and Peripherals's then-current return policy. The "Total Satisfaction" Return Policy also does not apply to Dell | EMC storage products.
One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)

Guarantee

Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of one year from the original purchase date. Products for which proper claims are made will, at Dells option, be repaired or replaced at Dells expense. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products.

Exclusions

This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear.

Making a Claim

Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and address of the customer, and details of symptoms and configuration at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance to and from Dells repair/replacement center. The end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will be the end users sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever. This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights resulting from other contracts concluded by the end user with Dell and/or any other seller. Dell World Trade LP One Dell Way, Round Rock, TX 78682, USA Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)/ Dell Commercial do Brasil Ltda (CNPJ No. 822/0001-40) Avenida Industrial Belgraf, 400 92990-000 - Eldorado do Sul RS - Brasil Dell Computer de Chile Ltda Coyancura 2283, Piso 3- Of.302, Providencia, Santiago - Chile

video fixing problems, 44 video memory connector, 65 volume adjusting, 43
operating system reinstallation Windows XP 55 ,
warranty information, 104 Windows XP device driver rollback, 53 Help, 26 reinstalling, 55 scanner, 42 shutdown, 22