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Users Guide

Printed on recycled paper with at least 10% post-consumer content
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATIONs operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION. EPSON and EPSON Stylus are registered trademarks and ESC/P Raster is a trademark of SEIKO EPSON CORPORATION. EPSON SoundAdvice, EPSON FaxAdvice, and EPSON Perfect Picture are trademarks of Epson
America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. The ENERGY STAR emblem does not represent EPA endorsement of any product or service. Copyright 1997 by Epson America, Inc. 400666901D0 8/97
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FCC Compliance Statement For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures. Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the users authority to operate the equipment.

For Canadian Users

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numrique de la classe B respecte toutes les exigences du Rglement sur le materiel brouilleur du Canada.
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Contents

Introduction
System Requirements How to Use Your Manual Warnings, Cautions, Notes, and Tips Where To Get Help ENERGY STAR Compliance Energy-saving Tips Important Safety Instructions 6

Basic Printing

Accessing the Printer Driver Accessing the Driver from Windows Applications Accessing the Driver from Windows 95 Accessing the Driver from Windows 3.1 Accessing the Driver from Windows NT 4.0 Using the Printer Driver Checking Basic Settings Using Advanced Mode Printer Driver Setting Summary Selecting the Correct Media Type Setting Using the Spool Manager Programs Network Printing on a PC Network Printing with Windows NT 4.0 Using the Printer Softwares Built-in Network Support 1-1 1-2 1-2 1-2 1-3 1-3 1-4 1-5 1-7 1-11 1-12 1-13 1-14 1-14
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Contents Using Online Help Accessing Online Help from Windows 95 Accessing Online Help from Windows 3.1 Accessing Help from Windows NT 4.0 1-16 1-16 1-16 1-17
Printing on Special Media
Choosing Paper and Other Media Media Loading Guidelines Loading Plain Paper Loading Special Media EPSON 360 dpi, High Quality, and Photo Quality Ink Jet Paper EPSON Photo Quality Glossy Paper, Glossy Film, and Transparencies EPSON Photo Quality Self Adhesive Sheets and Iron-On Transfer Paper EPSON Photo Quality Index Cards EPSON Photo Paper Envelopes Printing Banners and Other Custom Size Projects 2-1 2-2 2-3 2-5 2-5 2-6 2-6 2-6 2-7 2-8 2-9

Using the Control Panel

Using the Printers Control Panel Lights Buttons Running a Printer Check Changing the Character Table 3-1 3-2 3-2 3-3 3-3
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Maintenance and Transportation
Cleaning the Print Heads Using the Head Cleaning Utility Using the Control Panel Examining the Nozzle Check Pattern Replacing an Ink Cartridge Removing and Installing an Ink Cartridge Aligning the Print Heads Cleaning the Printer Transporting the Printer 4-1 4-1 4-2 4-3 4-3 4-4 4-6 4-7 4-7

Basic Printing 3. Choose EPSON Stylus COLOR 400 from the list of Installed Printers. 4. Choose Setup. You see the Main menu, shown below.
Accessing the Driver from Windows NT 4.0
1. Click Start, point to Settings, and then select Printers. 2. Click the EPSON Stylus COLOR 400 icon.
Note: You can access the default Windows NT printer software settings only if you have the appropriate network access privileges, such as Administrator or Power User.
3. Open the File menu and select Document Defaults. You see the Main menu.

Using the Printer Driver

When you access the printer driver, you may need to click the Main tab to view the Main menu.

Main tab

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Basic Printing Most of the basic driver settings youll need to check are on the Main menu. Settings controlling the paper size, orientation, and layout are on the Paper menu. You can run the printer utilities from the Utility menu (see Chapter 4 for details). For a description of all the settings available in the printer driver, see page 1-7.

Checking Basic Settings

For most printing, youll only need to check these few basic settings to make sure theyre correct for your print job. The Current Settings box on the Main menu lists many of the options currently selected in the driver.
Note: If you select Automatic mode and the Plain paper Media Type, you see the Quality/Speed slider on the Main menu. Click the arrows or use the scroll box to select settings appropriate for either high quality or high speed, depending on the document type and the results you require. To cancel your changes and exit the driver, click the Cancel button at the bottom of the menu at any time.
Mode (Main menu). Select Automatic so the printer software can automatically choose the best settings based on the data in your print file. Choose Advanced to customize your settings; see the next section for details. Media Type (Main menu). Be sure to accurately choose the media type you have loaded in your printer so the drivers automatic features can accurately tailor your settings for it. See page 1-11 for details. Ink (Main menu). Select Color if your print job contains any color data; select Black if youre printing only in black. Paper Size, Orientation (Paper menu). Choose the size of paper youve loaded in the printer and the orientation of the image on the page.
Once youve changed these basic settings as needed, check the Current Settings box on the bottom of the menu to see if the other settings, such as Print Quality, are correct for your document. If youre ready to print, click OK. If you need to adjust them, use Advanced mode as described in the next section.
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If you need to run Spool Manager while youre printing, select the icon (Windows 3.1) or button (Windows 95) near the bottom of your screen. You can also run Spool Manager from the EPSON program group or folder when youre not sending a print job. (See the printer driver online help utility, as described in the next section, for details on using Spool Manager.)

Network Printing on a PC

You can use your printer on a network under Windows NT, Windows 95, or other network operating systems. First you need to set up your printer using either the networks printer setup functions or your printer softwares built-in network support. For instructions on using the printer softwares network support, see Using the Printer Softwares Built-in Network Support.
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Network Printing with Windows NT 4.0
If you connected the printer directly to a Windows NT 4.0 server, see your Windows NT documentation for instructions on configuring your printer for the network.
Using the Printer Softwares Built-in Network Support
To use your printer softwares built-in network support, you first need to install the printer driver software on all the network computers that will use the printer. See the Setup Guide for instructions. Once the printer software is installed, you can set up Spool Manager to send print job files from each computer to a shared directory on the computer connected to the printer. Follow the steps in the next sections to set up a print job directory on the system connected to the printer (the host system) and each remote system (client) on the network. For Windows 95, you also need to specify the port and network path to the printer, as described on page 1-15.
Setting Up the Host System
Follow these steps to set up the computer connected to the printer: 1. Create an icon for the EPSON Spool Manager4 (EPSPMGR4.EXE in the \WINDOWS\SYSTEM folder or directory). 2. Place this icon in the Startup folder. 3. Double-click the EPSON Spool Manager4 icon to open the Spool Manager window. 4. Double-click the EPSON Stylus COLOR 400 print queue. The Queue Setup dialog box appears.
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Basic Printing 5. Click the Remote Despool tab and then click the Printing from remote queues option. 6. Click the Browse button and select the remote server directory that will receive print job files. 7. Click OK and minimize the Spool Manager window.
Setting Up Remote Systems
Follow these steps to set up the client computers on the network: 1. Open the Spool Manager window. 2. In the Spool Manager window, double-click the EPSON Stylus COLOR 400 print queue. The Queue Setup dialog box appears. 3. Click the Spool to remote printer button. 4. Click the Browse button and select the directory youre using for print job files on the host system. 5. Click OK and minimize the Spool Manager window.

Setting Up Your Network Path in Windows 95
If you want to use your printer on a network running Windows 95, you need to set up the port and network path on the computer connected to the printer. Follow these steps: 1. Double-click My Computer. 2. Double-click the Printers folder. 3. Right-click the EPSON Stylus COLOR 400 icon and choose Properties. 4. Click the Details tab.
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Basic Printing 5. Click the Add Port button, then specify the network path to the printer and click OK. 6. Open the Spool Manager window.
Note: If you want to print from DOS applications as well as from Windows applications, click the Capture Printer Port button instead of the Add Port button. In the Device box, select the printer port your printer is connected to, then specify the network path to the printer. Make sure Reconnect at logon is selected, then click OK.
7. In the Spool Manager window, double-click your printers queue. The Queue Setup dialog box appears. 8. Make sure the Use Print Manager for this port option is checked. Then click OK.

Using Online Help

For complete information about using the printer driver, you can easily access online help any time. It provides detailed descriptions of the different settings and options. To access online help from the printer driver while youre using a Windows application, click the Help button at the bottom of the menu tab. Then select a help topic. You can also access online help when youre not using the driver, as described below.
Accessing Online Help from Windows 95
Click the Start button, point to Programs, and Epson, and then click EPSON Stylus COLOR 400. If you need instructions for how to use help, click the Help button in the help screens.
Accessing Online Help from Windows 3.1
To access online help from Program Manager, open the EPSON program group and click the EPSON Stylus COLOR 400 icon. If you need instructions for how to use help, click the Help button in the menu bar.
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Accessing Help from Windows NT 4.0
Click the My Computer icon, then click the Printers icon. Right-click the EPSON Stylus COLOR 400 icon and select Document Defaults from the menu. In the printer software dialog box, click the Help button.
With Windows 95 and Windows NT, you can get specific help related to any item in the menus by right-clicking the item and then clicking the Whats This? prompt.
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EPSON Photo Quality Self Adhesive Sheets and Iron-On Transfer Paper
You should load these media one sheet at a time. Make sure your adhesive sheets are fully adhered to their backing sheet before you load it. When printing on transfer paper, be sure to invert the image by selecting a Flip Horizontal option in your software or the printer driver. Also, select Ink Jet Transparencies as your media type. (See Chapter 1 for details.) Follow the instructions in the paper package to iron the image onto a surface.
EPSON Photo Quality Index Cards
You can load up to 30 index cards with a support sheet (packed with the cards) or a sheet of plain paper beneath the stack. If ink smears on the cards, set the adjust lever to the + position as shown on page 2-9.
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EPSON Photo Paper

You can use these cards to print photographs that look almost as good as the ones you get from film processing. Photo Paper (4 6) is perforated around the edges, so you can trim your printouts and bleed the photo extend it to the edge of the paper on all sides. You can load up to 20 sheets of Photo Paper at a time. Make sure you place the included support sheet beneath the stack, but dont print on it. Keep the following in mind when using Photo Paper. Load the paper with the whiter side facing up and the perforated margins positioned as shown:
When you create the image in your application software, size it to 4.25 6.25 inches. Note that the outside edges of your image will be cut off when you remove the perforated margins.

0.67 in

0.24 in 0.12 in
trim size printed image size

0.12 in

0.24 in
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Printing on Special Media Choose EPSON Photo Paper in as the Paper Size setting and Maximum as the Printable Area setting. Choose Photo Quality Glossy Paper as the Media Type setting. After you print your picture, fold the paper back and forth along the perforations and carefully tear the margins off.
You can use the EPSON Photo Paper like a postcard. Simply print your image on the glossy side of the paper using the Photo Quality Glossy Paper media type setting and let your image dry. Then print your message on the uncoated side of the paper using the 360 dpi Ink Jet Paper media type setting. To keep your printouts looking their best, store them in a plastic bag or other airtight covering and protect them from heat, humidity, and direct sunlight.

Envelopes

You can load up to 10 envelopes as shown. Select Plain paper as your Media Type setting and dont use the Fine - 720 dpi Print Quality setting.

Note: Use ink jet papers within one year of purchase. Use glossy media and transparencies within six months. Store unused media in its original package and keep it away from high heat and humidity. See the Appendix for more storage information.
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Printing on Special Media If ink smears when printing on envelopes or other thick media, set the adjust lever to the + position. To do this, open the printer cover and position the lever as shown. Then close the cover and print. (Be sure to return the lever to the 0 position before printing on other media.)
Printing Banners and Other Custom Size Projects
You can use banner paper or ordinary (continuous-form) computer paper to print a banner up to 44 inches long. You can also print on any size paper that fits into the printer (at least 3.94 3.94 inches), by using the custom page size feature of your printer software. 1. To make a 44-inch banner with continuous-form computer paper, first tear off four sheets and remove the perforations at the edges. If you are using banner paper, cut the paper to the length you want for easier handling.
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Printing on Special Media 2. Insert the paper in the printer as shown. The right edge of the paper should be against the right edge guide:

right edge guide

3. Slide the left edge guide next to the left edge of the paper. 4. Create the document in your word processor or other application software. You can create a banner in either portrait or landscape orientation. 5. Click the print icon or choose Print or Print Setup from the File menu. You see a printing dialog box. 6. Make sure your printer is selected, and then click the Printer, Setup, Properties, or Options button. (You may have to click a combination of these buttons.) You see the Main printer settings dialog box,
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Printing on Special Media 7. Click the Paper tab. You see a dialog box like the following:
Click to display list of paper sizes
8. Choose the paper you want to use from the Paper Size list. If you want to print a banner or other custom-size document, choose User Defined. If you choose User Defined, the following dialog box appears:
For banner printing, type any size up to 44 inches
9. To print a banner, type 8.5 inches for the Paper Width and 44 inches for the Paper Height. (This works for both landscape and portrait style banners.) Click OK. 10. Choose Portrait or Landscape if you havent already specified the orientation in your application software. Set the printable area if necessary.
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Printing on Special Media 11. Click the Main tab to return to the Main printer settings dialog box. Make sure you choose Plain paper and the other settings you want to use, and then click OK. 12. Click Close, OK, or Print to print your banner. You may need to click a combination of these buttons.

Caution: Never turn off the printer while the Ppower light is flashing. If however, the Ppower light is still flashing after 10 minutes and the printer is not moving or making noise, you may turn off the printer.
1. Make sure the printer is turned on and not printing, and that the B black and A color ink out lights are off. 2. Press the R cleaning button and hold it down for three seconds to clean the print heads. Cleaning takes about two minutes, during which the printer makes some noise and the Ppower light flashes. Its finished when the Ppower light stops flashing. 3. Now check if the print heads are clean and reset the cleaning function by running a nozzle check. Make sure paper is loaded in the printer, then select Nozzle Check from the printer driver Utility menu. (See Chapter 1 for instructions.) See the next section for instructions on examining the nozzle check pattern.
Caution: Never turn off the printer while the P power light is flashing. If however, the Ppower light is still flashing after 10 minutes and the printer is not moving or making noise, you may turn off the printer.
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Maintenance and Transportation If your print quality has not improved, repeat the steps above. If you dont notice any improvement after doing this two or three times, check the print quality solutions in Chapter 5.
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you print. It should look something like this, with the lower pattern colored cyan, magenta, and yellow:
Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If your printout looks okay, youre done. If any dots are missing, clean the print heads again, as explained in the previous sections.
Replacing an Ink Cartridge
If a B black or A color ink out light flashes, the indicated cartridge is low on ink. If the light stays on, the cartridge is empty and you need to replace it.
Caution: To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSONs warranty.
Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package: Black ink cartridge S020093 Color ink cartridge S020089 When you need new ink cartridges, contact your dealer or call
EPSON Accessories at (800) 873-7766 (U.S. only). In Canada,
please call (800) 873-7766 for dealer referral. 4-3
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Removing and Installing an Ink Cartridge
1. Make sure the printer is on and not printing, and that either the B black or A color ink out light is flashing or on.

Caution: For best results, dont replace an ink cartridge unless its ink out light is flashing or on. If ink runs out, you cant continue printing, even if ink remains in the other cartridge. If you press the R cleaning button when no ink out light is flashing or on, the printer cleans the print heads, as described on page 4-1.
2. Lower the output tray and then raise the printer cover. 3. Press the R cleaning button and hold it for three seconds. If you have to replace an ink cartridge before its ink out light flashes or comes on (if the cartridge is too old, for instance), press the E load/eject button and hold it for three seconds instead of the R cleaning button. The print heads move slightly left to the ink cartridge install position and the Ppower light begins flashing. (The print heads return to their home position if you dont proceed to step 4 within 60 seconds.) 4. Pull up the ink cartridge clamp only for the cartridge you want to replace. The cartridge rises up from its holder.

ink cartridge clamp

Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
5. Lift the cartridge out of the printer and dispose of it carefully.
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Maintenance and Transportation 6. Remove the new ink cartridge from its packaging. Then remove only the disposable yellow portion of the tape seal as shown here.
Caution: You must completely remove the yellow portion of the tape seal from the top of the cartridge; leaving the tape on will permanently damage it. Do not remove the clear seal from the bottom of the cartridge; ink will out.

black cartridge

color cartridge
7. Lower the ink cartridge into its holder with the label facing up and the arrow pointing to the back of the printer. The color cartridge goes on the right and the black cartridge goes on the left.
Caution: Dont open the clamp or remove a cartridge except to replace it with a new one. Once you remove a cartridge, you cant reuse it, even if it contains ink.
8. Press down the ink cartridge clamp until it locks in place.
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Maintenance and Transportation 9. Press the R cleaning (or E load/eject) button to begin charging. (Even if you dont press a button, ink charging begins 60 seconds after you close the clamp.)
10. The Ppower light continues to flash while the ink charges. When charging is finished, the Ppower light stops flashing and the print heads move to the far right position. Close the printer cover and resume printing.

Aligning the Print Heads

If your printouts contain misaligned vertical lines, you may need to align the print heads. 1. Make sure the printer is turned on and paper is loaded. If you are printing, wait until your printer has stopped before continuing with step 2. 2. Access the printer driver as described in Chapter 1. 3. Click the Utility tab.

The printed image is faint.
Possible cause The print head nozzles may be clogged. Media Type setting does not match the loaded paper. Solution Clean the print heads. See Chapter 4 for instructions. Make sure the Media Type setting matches the loaded paper or other media. Then the printer driver can automatically select other settings for the best quality. See Chapter 1 for printer driver information. Remove the paper and reload a new stack with the printable side face up. See Chapter 2 for instructions. Check the B black and A color ink out lights to see which cartridge you may need to replace. See Chapter 4 for instructions.
The loaded paper may be damaged, old, or dirty. The ink cartridges are low on ink.
The printed image is blurry.
Possible cause The printers adjust lever is in the 0 position. The paper is damp or the printable side is face down. You loaded special media without a support sheet. Media Type setting does not match the loaded paper. Multiple sheets entering the output tray are smearing the ink on ejected pages. Ink has leaked inside the printer. Solution Set the adjust lever to the + position and try printing again. See Chapter 2 for instructions. Remove the paper and reload a new stack with the printable side face up. See Chapter 2 for instructions. Follow the special media loading instructions in Chapter 2 and on the paper packaging for media that require support sheets. Also try loading your media one sheet at a time. Make sure the Media Type setting matches the media you loaded. Then the printer driver can automatically select other settings for the best quality. See Chapter 1 for printer driver information. Remove each sheet from the output tray as soon as it is printed to prevent smearing, especially if you use transparencies. Clean carefully inside the printer to remove spilled ink. See Chapter 4 for instructions.
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Problems with Printing

If the printer wont print, first check that:
Note: If youre using Windows 95 and you see the New Hardware Found screen after installing the printer software, click Do not install a driver and click OK.
The printer is turned on; the Ppower light is on. Paper is loaded in the printer. The printer is plugged into a working electrical outlet thats not controlled by a switch or timer. The interface cable is securely connected to the printer and computer and that both are turned on.

If you still cant print, check these possible solutions, some based on the status of your control panel lights.

All lights are off.

Possible cause Printer is not receiving power. Solution Turn on the printer, or Turn off the power and plug in the power cord securely, or Make sure the outlet is not controlled by a switch or timer and is operable.
Only the Ppower light is on, but nothing prints.
Possible cause The interface cable is disconnected. Printer may have an internal problem. Solution Turn off your printer and computer. Then make sure the cable is connected securely and meets the printers specifications. Try printing again. If the cable was not the problem, turn off the printer and computer, disconnect the interface cable, and run a printer check as described in Chapter 3.
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Possible cause Printer or application software may be installed incorrectly. Solution If the printer check works, check your printer and application software for correct installation. If youre printing on a Windows 95 network, you may need to set up your printer for network printing. See the steps below. If it still doesnt print, your computer may not have enough memory to handle the data in your print file. Try: Printing is stalled in Spool Manager. Clogged print heads or old ink cartridges. reducing the resolution of your image selecting fewer colors or a lower resolution for your Windows display changing to a lower resolution in your display adapter software, if you have any adding more memory to your computer
Delete the stalled print jobs in Spool Manager and resume printing; see page 5-11 for instructions. If it sounds like its trying to print but doesnt feed paper, clean the print heads; see Chapter 4 for instructions. If cleaning doesnt help, replace the cartridge. For information on cartridge life and replacement instructions, see Chapter 4.
The S paper out light is flashing or on.
Possible cause If flashing, paper is jammed. If on, paper is not loaded or is loaded incorrectly. Solution Remove the paper and follow the guidelines for preventing jams as described on page 5-10. Load paper or remove the stack and reload it as described in Chapter 2. Then press the E load/eject button to turn off the light and resume printing.

Paper Handling Problems

You can avoid most paper handling problems by: Using smooth, high-quality media designed for ink jet printers that meets the media specifications in the Appendix. Following all loading and handling instructions included with the media. Loading the media as described in Chapter 2 with the printable side face up.
If you have problems with paper feeding, paper jams, or ejected paper, check here for solutions.
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Paper does not feed.

Try this Remove the stack of paper from the sheet feeder. Then do this Check that the paper: Isnt curled or creased. Isnt too old (see Chapter 2 or your paper packaging for more information). Isnt loaded above the arrow on the left edge guide. Isnt jammed inside the printer. (If the S paper out light is flashing, paper is jammed.) Then reload the paper as described in Chapter 2, making sure the left edge guide is adjusted to fit the papers width.
Multiple pages feed at the same time.
Try this Remove the stack of paper. Then do this Make sure the paper isnt too thin (see the paper specifications in the Appendix). Fan the edges of the stack of paper to separate the sheets. Reload the paper as described in Chapter 2. If more copies of a page or document are printing than you expected, check that the Copies settings in both the printer driver and your application program are set to 1. See Chapter 1 for printer driver information.
Paper jams inside the printer.
Try this Turn off your printer, open the cover, and remove all the paper thats inside, including any little pieces that may have torn off. Then do this Reload the paper as described in Chapter 2. If your paper jams frequently, make sure you: Use smooth, high-quality paper, loaded printable side up. Fan the stack and then even the edges before loading it. Load paper beneath the arrow mark on the left edge guide. Adjust the left edge guide to fit the width of your paper.
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Paper doesn't eject fully or is wrinkled
Possible cause If the paper doesnt eject fully, it may be too long for the printer. If its wrinkled when it comes out, the paper may be damp or too thin. Solution Press the E load/eject button to eject the paper. Then see the paper specifications in the Appendix for ranges of paper sizes you can print with. See the paper specifications in the Appendix for ranges of paper thicknesses you can print with, as well as environmental requirements for storage.
Printout Is Not What You Expected
If your printout results are not what you expected, try these solutions.
Characters are incorrect or garbled.
Possible cause Your printer driver is not the Windows default printer. Printing is stalled in Spool Manager. Solution Select your printer driver as the default Windows printer driver. See your Windows documentation or online help for instructions. Delete the stalled print jobs in Spool Manager and resume printing as follows: 1. Double-click the Spool Manager4 icon in the EPSON program group or folder. 2. Click on any print jobs marked Held, then open the Document menu and click Delete. 3. Exit Spool Manager and try printing again. The interface cable is disconnected. Your video driver may be conflicting with the EPSON driver (Windows 3.1 only). Turn off your printer and computer. Then make sure the cable is connected securely and meets the printers specifications. Try using a standard VGA video driver (see your computer or video card documentation for instructions on changing video drivers). If your printout is correct, your video driver is interfering with the printer driver. Contact your computer or video card manufacturer to see if an updated driver is available.

Quality/Speed slider, 1-4, 1-8
Remote systems, network setup, 1-15 Replacing ink cartridges, 3-2, 4-3 to 4-6 Resolution, 1-8 Reverse Order setting, 1-10
Safety approvals, A-5 instructions, 6 to 7 Saturation setting, 1-9
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Self adhesive sheets choosing, 2-2 printing on, 1-11 specifications, A-2 Service, 4 to 5 Single sheets, printing on, 1-11 Software, see Printer software Specifications electrical, A-5 environmental, A-5 ink cartridge, A-4 mechanical, A-4 paper, A-2 to A-3 printing, A-1 safety approvals, A-5 Spool Manager problems, 5-7, 5-8, 5-11 using, 1-1, 1-12 to 1-13 Status Monitor problems, 5-1 to 5-2, 5-9 using, 1-1, 1-10 to 1-13 Support, 4 to 5 System requirements, 2
Whats This prompt, 1-17 Windows network printing, 1-13 to 1-16 Windows 95 ICM, 1-9 online help, 1-16 Spool Manager, 1-12 to 1-13 Windows NT online help, 1-17 setting default printer options, 1-3 World Wide Web, 4

Yellow setting, 1-9

Technical specifications, A-1 to A-5 Text/Graph setting, 1-8 Transfer paper, see Iron-On Transfer Paper Transparencies choosing, 2-1 printing on, 1-11, 2-6 specifications, A-2 Transporting printer, 4-1, 4-7 Troubleshooting, 5-1 to 5-12
User Defined paper size, 1-7, 2-11 Utilities Despooler, 1-12 to 1-13 Head Cleaning, 4-1 to 4-2 Nozzle Check, 4-2 to 4-3 Print Head Alignment, 4-6 Spool Manager, 1-12 to 1-13 Status Monitor, 1-10 to 1-13 Utility menu, 1-4, 1-10

1/2/97 10:34am (Right) hw_pig.fm5

EPSON Stylus COLOR 400

Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the use of any particular brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.

Paper size:

Letter (8.inches) A4 (mm) A5 (mm) B5 (mm) Legal (8.inches) Half letter (8.5 5.5 inches) Executive (7.inches) Plain paper and special ink jet papers distributed by EPSON 0.003 to 0.004 inch (0.08 to 0.11 mm) 17 to 24 lb (64 to 90 g/m2); use 24 lb (90 g/m2) paper under normal temperature and humidity conditions No. 10 9.5 4.1 inches (mm) DL 8.7 4.3 inches (mm) C6 4.4 6.4 inches (mm) Plain, bond, or airmail paper
Paper types: Paper thickness: Paper weight:

Printer Specifications

Envelopes: Printing Printing method: Nozzle configuration: On-demand ink jet 64 monochrome (black) nozzles 63 color nozzles (21 3; cyan, magenta, yellow)
Printable columns 160 Printing speed (characters per second) 400

Paper types

Paper thickness 0.006 to 0.017 inch (0.16 mm to 0.43 mm) Paper weight Size 12 to 2.0 lb (45 to 75 g/m2) Letter A4 A6 8.inches mm 105 mm 148 mm Transparencies and Glossy media:
Character pitch (characters per inch) (10 condensed) 20 (12 condensed)

Paper types Thickness

Transparencies, glossy paper, and glossy film distributed by EPSON 0.0051 to 0.0059 inch (0.13 to 0.15 mm) for glossy film and transparencies 0.0067 to 0.0071 inch (0.17 to 0.18 mm) for glossy paper A6 (mm) inches (mm) inches (mm) Ink jet index cards distributed by EPSON 0.0091 inch (0.23 mm) 50.7 lb (188 g/m 2)
Resolution: Input buffer: Print direction: Control code: Character tables:
Maximum dpi 10KB Bidirectional with logic seeking for text and graphics ESC/P Raster PC437 (US, Standard Europe) or PC850 (Multilingual) selectable with control panel

Index cards: Size

Paper types Thickness Weight
EPSON Stylus COLOR 400 - 1
Self adhesive sheets: Size Paper types A4 (mm) Self adhesive sheets distributed by EPSON Ink Cartridges Black ink cartridge (S020093): Color Black
hw_pig.fm5 (Left) 1/2/97 10:34am
Note: Always load paper into the sheet feeder short edge first except envelopes. Load envelopes long edge first.
Note: Poor quality paper may reduce print quality and cause paper jams and other problems. If you encounter problems, switch to a higher grade of paper. Do not load curled or folded paper, envelopes, or transparencies. Print on ink jet papers and envelopes only under these conditions: Temperature: 59 to 77 F (15 to 25 C) Humidity: 40 to 60% RH Store glossy media and self adhesive sheets under these conditions: Temperature: 59 to 86 F (15 to 30 C) Humidity: 20 to 60% RH
Print capacity* 540 pages (A4 paper; text at Normal - 360 dpi; 5%) Cartridge life 2 years from production date and up to 6 months after opening the package at 77 F (25 C). Storage: 4 to 104 F (20 to 40 C); 1 month at 104 F (40 C) Transit: 22 to 140 F (30 to 60 C); 1 month at 104 F (40 C); 120 hours at 140 F (60 C) Freezing:**3.2 F (16 C)
0.8 inch (W) 2.1 inches (D) 1.5 inches (H) 19.8 mm (W) 52.7 mm (D) 38.5 mm (H)

Temperature

Printable area:

Single sheets

Dimensions
Color ink cartridge (S020089): Colors
Cyan, magenta, and yellow
Print capacity* 300 pages (A4 paper; Normal - 360 dpi; 5% each color) Cartridge life 2 years from production date and up to 6 months after opening the package at 77 F (25 C) Storage: 4 to 104 F (20 to 40 C); 1 month at 104 F (40 C) Transit: 22 to 140 F (30 to 60 C); 1 month at 104 F (40 C); 120 hours at 140 F (60 C) Freezing:**0.4 F (18 C)

1.7 inches (W) 2.1 inches (D) 1.5 inches (H) 42.9 mm (W) 52.7 mm (D) 38.5 mm (H)

Envelopes

BL BR C A The minimum top margin is 0.12 inch (3.0 mm). Note: When printing multiple sheets of glossy media, the minimum top margin is 1.2 inches (30 mm). BL The minimum left margin is 0.12 inch (3.0 mm). BR The minimum right margin is: 0.12 inch (3.0 mm) for Half letter, Executive, A6, and C6 envelopes 0.38 inch (9.7 mm) for Letter and Legal 0.15 inch (3.8 mm) for A4 0.54 inch (13.8 mm) for DL envelopes 1.38 inches (35.1 mm) for #10 envelopes C The minimum bottom margin is 0.55 inch (14.0 mm).
* The print capacity may vary depending on how often you use the print head cleaning function. Also, if you print large graphics and dense text with little white space, you use ink faster. ** The ink thaws and is usable after approximately 3 hours at 77F (25C). Caution: To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSONs warranty. Do not use an ink cartridge after the expiration date on the package.
2 - EPSON Stylus COLOR 400
Mechanical Paper feed method: Sheet feeder capacity: Dimensions: Storage Width: 16.8 inches (429 mm) Depth: 10.8 inches (275 mm) Height: 6.6 inches (168 mm) Width: 16.8 inches (429 mm) Depth: 24.1 inches (613 mm) 27.4 inches (695 mm)* Height: 12.2 inches (309 mm) 7.7 inches (196 mm)*
* when loading transparencies

Control Panel

Friction with auto sheet feeder, top entry Maximum 100 sheets of 17 lb (64 g/m2) paper The printers control panel lights display the printer status and the buttons control certain functions.

Printing

Most of the time, you control the printer using your software, but youll use the control panel if you: t Replace an ink cartridge t Clear a paper jam t Run a printer check t Change the character table.

Weight: Electrical

Specification Input voltage range
11.4 lb (5.2 kg) without the ink cartridges
120 V model 103.5 to 132 V 50 to 60 Hz 49.5 to 60.5 Hz 0.5A maximum

240 V model 198 to 264 V

Lights

Rated frequency range Input frequency range Rated current Power consumption
The power light is on when the printer is on. It flashes while receiving data, replacing the ink cartridge, or cleaning the print heads, and in certain error conditions. On when there is no paper loaded or its loaded incorrectly. Flashes if there is a paper jam or in certain error conditions. The black ink out light flashes when black ink is low or during certain error conditions. It is on when the ink cartridge is empty or not installed, or when there is a paper jam. The color ink out light flashes when color ink is low or during certain error conditions. It is on when the ink cartridge is empty or not installed, or when there is a paper jam.

0.3A maximum

Approx. 18 W (ISO 10561 Letter Pattern)
Environmental Temperature: Operation 50 to 95 F (10 to 35 C) Storage* 4 to 140 F (20 to 60 C) 1 month at 104 F (40 C) 120 hours at 140 F (60 C) Operation 20 to 80% RH Storage* 5 to 85% RH (without condensation)
* Stored in shipping container

Humidity:

Safety Approvals Safety standards: EMC: UL 1950 with D3, CSA 22.with D3 FCC part 15 subpart B class B CSA C108.8
EPSON Stylus COLOR 400 - 3
Error Conditions Control panel light status P
Problem Black ink low Black ink out Color ink low Color ink out Paper out or incorrectly loaded Paper jammed Carriage error Fatal error power On On On On On
Changing the Character Table
paper out Off Off Off Off On
black ink out Flashing On Off Off Off
color ink out Off Off Flashing On Off
The printer uses a character table for printing United States and standard European characters (PC437). If you want to use a multilingual character table (PC850), you can change to it using the printers control panel. 1. Turn off the printer. 2. Hold down the R cleaning button and turn on the printer. Then release both buttons. The character table is changed to PC850. To change it back to PC437, repeat the steps above. To check the current character table number, run a printer check as described in the previous section.

On Flashing Flashing

Flashing On Flashing

Off On Flashing

Buttons
Printer Driver Setting Summary
The following tables summarize the settings available in each menu tab (with default values in bold type). See your printer drivers online help for more details.
The power button turns the printer on and off. It also resets the printer (clears its memory) if you press it twice while the power is on. The load/eject button loads or ejects a sheet of paper if you press and release it within two seconds. (The printer normally loads and ejects paper automatically.) When the printer is off and you hold down the load/eject button while turning the printer on, it runs a printer check. You use the cleaning button for replacing ink cartridges and cleaning the print heads, based on the status of the ink out lights. When the printer is off and you hold down the cleaning button while turning the printer on, it changes the character table.

Main menu settings

Setting Mode Options Automatic Advanced Description Selects Automatic to choose settings based on the Media Type and data in the print file, or selects Advancced to choose settings for a particular document type or to customize settings. In Advanced mode, selects settings for a particular document type. When Plain paper is selected, chooses settings for speed or quality. See the table of EPSON media names and the Media Type settings they require on page 6. If your print job contains any color data, choose Color. If it contains only black data, select Black.
Advanced mode document types *

Running a Printer Check

1. Turn off the printer and your computer. 2. Disconnect the interface cable from the printer. 3. Make sure paper is loaded in the printer. 4. Hold down the E load/eject button and turn on the printer. Then release both buttons. The printer prints out one page containing the printers ROM version number, character table number, and a nozzle check pattern.
Caution: Load paper thats at least 7.17 inches (182 mm) wide so ink doesnt spray onto the platen.
Media Type Quality/Speed slide bar **
Custom Settings Photo Text/Graph Video/Digital Camera Economy Quality Speed
Plain paper 360 dpi Ink Jet Paper Photo Quality Ink Jet Paper Photo Quality Glossy Paper Photo Quality Glossy Film Ink Jet Transparencies Color Black
5. After it prints the page, turn off the printer. Reconnect the interface cable, then turn on the printer and your computer.
* Available only when using Advanced mode. ** Available only when using Automatic mode and Plain paper.
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Advanced dialog box settings
Setting Print Quality* Options Fine - 720 dpi Normal - 360 dpi Economy Description Selects either 720 dpi, 360 dpi, or Economy printing mode. See the table of EPSON media names and the Media Type settings they require on page 6. If your print job contains any color data, choose Color. If it contains only black data, select Black. Sets the method used to place dots of ink on the paper. See the printer driver online help for details. Controls printing of dots in fine increments. Controls bidirectional printing mode. Lets you create a mirror-image effect (useful for creating transfer images). Controls printing of dots in the finest increments.

Setting Color Enhancement settings
Options On or Off Mode Automatic Photo-realistic Vivid Brightness 25% - 0% - +25% Contrast 25% - 0% - +25% Saturation 25% - 0% - +25% Cyan 25% - 0% - +25% Magenta 25% - 0% - +25% Yellow 25% - 0% - +25%
Description Control the color correction technique and various image and color adjustments when youre not using Video/ Digital Camera mode (described below). Turns on a color correction mode specifically for images captured with video or a digital camera. Turns on an Image Color Matching color correction mode to match your screen and printed colors

Media Type

Video/Digital Camera mode

On Off

ICM (Windows 95 only)

Halftoning**

No halftoning Error diffusion Coarse Dithering Fine Dithering

MicroWeave

* The Print Quality is selected automatically depending on the current Media Type. If you choose a Print Quality setting that is not appropriate for your media, the driver changes the Media Type setting. Always check that your Media Type is still correct after changing the Print Quality. ** In Automatic mode, the Halftoning setting is selected based on the data encountered in your print job. In Advanced mode, Halftoning is preselected for each document type setting. No Halftoning is available only when you select Black as the Ink setting.

High Speed

On Off On Off

Flip Horizontal

Finest Detail
EPSON Stylus COLOR 400 - 5

Paper menu settings

Setting Paper Size Options A297 mm Letter 8 1/in Legal 8 1/in B257 mm A5 148.mm A6 index card mm Executive 7 1/in Half Letter 5 1/1/2 in Index card in Index card in Envelope #1/1/2 in Envelope DL mm Envelope C162 mm User Defined * Copies 1 to 99 Collate On or Off Reverse Order On or Off Description Indicates the size of the paper or other media you have loaded in the printer.
Selecting the Correct Media Type Setting Use this table to help you match the media type you loaded in the printer with the Media Type setting in the printer driver.

For this media name. Plain paper Envelopes EPSON 360 dpi Ink Jet Paper or EPSON Special Coated Paper for 360 dpi Printing EPSON High Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper or EPSON Special Coated Paper for 720 dpi Printing Let you print multiple copies and collated copies, and reverse the order in which the pages are printed. Sets the direction of printing on the page. Selects the print margin to the maximum printable area or centered on the page. EPSON Photo Quality Glossy Paper EPSON Photo Quality Glossy Film or EPSON High Quality Glossy Paper EPSON Ink Jet Transparencies EPSON Photo Quality Ink Jet Cards EPSON Photo Quality Self Adhesive Sheets EPSON Iron-on Transfer Paper Select this Media Type setting Plain paper Plain paper 360 dpi Ink Jet Paper
Photo Quality Ink Jet Paper Photo Quality Ink Jet Paper

Duplication Method

Photo Quality Glossy Paper Photo Quality Glossy Film Ink Jet Transparencies Photo Quality Ink Jet Paper Photo Quality Ink Jet Paper Photo Quality Glossy Film

Orientation

Portrait Landscape

Printable Area**

Maximum Centered
Using the Spool Manager Programs
The printer uses the EPSON Spool Manager to send data to the printer so you can continue working in your software program while printing. Spool Manager also includes the Despooler and Status Monitor (Windows 95 only) programs to let you monitor and control the print job without exiting your application program. The Despooler dialog box, similar to the one shown below, appears when you send a print job to the printer so you can monitor the progress of the print job. Use the buttons to cancel, pause, or restart the job.
Note: If you dont want the Despooler dialog box to appear each time you print you can turn it off. To do this, start Spool Manager, open the View menu, and select Show Despool Popup; the checkmark next to the option disappears.
* Using this option, you can add a customized paper size in this size range: Width: 3.9 to 9.5 inches (mm) Length: 3.9 to 43.9 inches (mm) ** This option is not available when youre using a User Defined Paper Size.

Utility menu options

Utility Status Monitor * Nozzle Check Head Cleaning Print Head Alignment See page 12 for details. Description See Using Spool Manager Programs for details. See pages 11 and 12 for details.
* Available only when youre using Windows 95.
6 - EPSON Stylus COLOR 400
Note: In Windows 3.1, you may not see the Spool Manager icon in the bottom portion of your screen if the Program Manager window or an application window is maximized. Reduce the window size to reveal the icon.
Choosing Paper and Other Media
cancels printing pauses printing

restarts printing

You can use most plain paper with your printer and achieve good results. For better results, use EPSON specially coated ink jet paper because it provides the best surface for the ink used in your printer. EPSON offers specially designed media for EPSON ink jet printers, available in a choice of sizes.
Media name EPSON 360 dpi Ink Jet Paper EPSON High Quality Ink Jet Paper Size A4 Letter Letter A4 Letter Legal A4 Letter A4 Letter A6 A4 Letter ALetter A4 Part number S01025, S041059 S041060 S041111 S041061, S041026 S041062 S041067 S041126 S041124 S041071 S041072 S041107 S041063 S041064 S041054 S041121 S041122 SE41001 S041106
If youre using Windows 95, the Status Monitor box appears inside the Despooler dialog box (as shown above) each time you send a print job. It includes a gauge representing the amount of ink left in the cartridges and an icon that reports the current status of your printer. The icon also alerts you to any printer error conditions.
Note: The Status Monitor appears only if your printer is connected to the host computer; it does not appear when you are printing over a network with the printer connected to another computer.
EPSON Photo Quality Ink Jet Paper
EPSON Photo Quality Glossy Paper EPSON Photo Quality Glossy Film
EPSON Ink Jet Transparencies EPSON Photo Quality Ink Jet Cards
The Status Monitor displays these icons:
Checking the printer status.
EPSON Iron-On Transfer Paper EPSON Photo Quality Self Adhesive Sheets

A printing error has occured and your printer cannot print.
Choose your media based on the print quality youll require for your type of document: t Use plain paper for draft copies, text printing, and other documents for good results. t Select EPSON 360 dpi Ink Jet Paper to get better results for everyday graphics and text printing at the Normal - 360 dpi print quality setting. t EPSON High Quality Ink Jet Paper is ideal for sharp, everyday graphics printing at the Fine - 720 dpi print quality setting. t Use EPSON Photo Quality Ink Jet Paper or Ink Jet Cards for great results printing graphics and photos at the Fine - 720 dpi print quality setting. t Choose EPSON Photo Quality Glossy Paper or Film for the finest camera-ready quality, especially when printing graphics or photos at the Fine - 720 dpi print quality setting.
The printer is ready to print.
The printer is currently printing.
The ink level is low or empty; check the Ink Out light on the control panel and replace the cartridge.
If you need to run Spool Manager while youre printing, select the icon (Windows 3.1) or button (Windows 95) near the bottom of your screen. You can also run Spool Manager from the EPSON program group or folder when youre not sending a print job. (See the printer driver online help utility.)
EPSON Stylus COLOR 400 - 7
t Select EPSON Ink Jet Transparencies for great printouts of overhead transparencies at the Normal - 360 dpi print quality setting. t Choose EPSON Iron-on Transfer Paper to print Fine - 720 dpi images for transfer onto t-shirts, tablecloths, and more. t Use EPSON Photo Quality Self Adhesive Sheets to create great quality labels at the Fine - 720 dpi print quality setting.
4. Pull up the ink cartridge clamp only for the cartridge you want to replace. The cartridge rises up from its holder.

ink cartridge clamp

Replacing an Ink Cartridge
If a B black or A color ink out light flashes, the indicated cartridge is low on ink. If the light stays on, the cartridge is empty and you need to replace it.
Caution: To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSON's warranty.
5. Lift the cartridge out of the printer and dispose of it carefully.
Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package: Black ink cartridge S020093 Color ink cartridge S020089. 1. Make sure the printer is on and not printing, and that either the B black or A color ink out light is flashing or on. 2. Lower the output tray and then raise the printer cover.

Caution: For best results, dont replace an ink cartridge unless its ink out light is flashing or on. If ink runs out, you cant continue printing, even if ink remains in the other cartridge. If you press the R cleaning button when no ink out light is flashing or on, the printer cleans the print heads, as described on page 11.
6. Remove the new ink cartridge from its packaging. Then remove only the disposable yellow portion of the tape seal as shown here.
3. Press the R cleaning button and hold it for three seconds. If you have to replace an ink cartridge before its ink out light flashes or comes on (if the cartridge is too old, for instance), press the E load/eject button and hold it for three seconds instead of the R cleaning button. The print heads move slightly left to the ink cartridge install position and the Ppower light begins flashing. (The print heads return to their home position if you dont proceed to step 4 within 60 seconds.)
black cartridge color cartridge
Caution: You must remove the tape seal from the top of the cartridge; leaving the tape on will permanently damage it. Do not remove the clear seal from the bottom of the cartridge; ink will leak out.
8 - EPSON Stylus COLOR 400
7. Lower the ink cartridge into its holder with the label facing up and the arrow pointing to the back of the printer. The color cartridge goes on the right and the black cartridge goes on the left.

Loading Plain Paper

Always load paper or other media with the printable side facing up. Look for an arrow on the paper packaging to indicate the printable side. 1. Lower the output tray and slide out the extension. Then slide the left edge guide all the way left.
8. Press down the ink cartridge clamp until it locks in place.
Caution: Dont open the clamp or remove a cartridge except to replace it with a new one. Once you remove a cartridge, you cant reuse it, even if it contains ink.
To load long paper, pull out the paper support extension and both output tray extensions.
9. Press the R cleaning (or E load/eject) button to begin charging. (Even if you dont press a button, ink charging begins 60 seconds after you close the clamp.) 10.The Ppower light continues to flash while the ink charges. When charging is finished, the Ppower light stops flashing and the print heads move to the far right position. Close the printer cover and resume printing.
Caution: Never turn off the printer while the flashing.

Ppower light is

To print on transparencies, remove the paper support and reinstall it in the rear paper support slot.
EPSON Stylus COLOR 400 - 9
2. Fan a stack of paper and then even the edges. 3. Load the stack with the printable side up and the short edge first. (Load pre-printed forms and letterhead top edge first.) Place the papers right edge against the right edge guide.

Loading Special Media

When loading special media, use the same steps described in the previous section, but keep the following guidelines in mind. EPSON 360 dpi, High Quality, and Photo Quality Ink Jet Paper

arrow mark

You can load paper up to the arrow mark on the left edge guide. If you use legal-size ink jet paper, dont load it more than half way to the arrow mark.
Note: Some special media have a cut corner that you need to position correctly; follow any instructions in the package. Always handle the sheets by the edges, and dont touch the printable surface.
EPSON Photo Quality Glossy Paper, Glossy Film, and Transparencies
Note: Dont load paper above the arrow mark inside the left edge guide.
Before loading transparencies, reposition the paper support as shown on page 9. For media or transparencies, put a support sheet (packed with the media) or a plain paper sheet beneath the stack.
Caution: Dont use the cleaning sheets that may be included with your special media; they may cause a paper jam.
4. Slide the left edge guide back against the stack of paper.
You can load up to 20 sheets of glossy paper or up to 30 sheets of glossy film or transparencies. If you load multiple sheets of glossy film, the minimum top margin you can use is 1.2 inches (30 mm). For best results, or to print with a smaller top margin, load and print glossy film one sheet at a time. Remove each sheet from the output tray immediately after it is printed and make sure each sheet is dry before stacking it.
Note: Use ink jet papers within one year of purchase. Use glossy media and transparencies within six months. Store unused media in its original package and keep it away from high heat and humidity.
5. Select the Media Type and other printer driver settings that are appropriate for the media you loaded.
10 - EPSON Stylus COLOR 400
When printing on transfer paper, be sure to invert the image by selecting a Flip Horizontal option in your software or the printer driver. Follow the instructions in the paper package to iron the image onto a surface.
Envelopes You can load up to 10 envelopes as shown. Select Plain paper as your Media Type setting and dont use the Fine - 720 dpi Print Quality setting.

Printer Care

Cleaning the Print Heads If your printed image is unexpectedly light or faint, or dots are missing from the image, you may need to clean the print heads. This unclogs the nozzles so they can deliver ink properly. Cleaning the print heads uses ink, so to conserve ink, clean them only if print quality declines.
Note: If a B black ink out or A color ink out light is flashing or on, you need to replace an ink cartridge, not clean the print heads.
If ink smears when printing on envelopes or other thick media, set the adjust lever to the + position. To do this, open the printer cover and position the lever as shown. Then close the cover and print. (Be sure to return the lever to the 0 position before printing on other media.)
There are two ways to clean the print heads: (1) using the Head Cleaning utility in the printer driver, or (2) using the printers control panel buttons.
Using the Head Cleaning Utility
1. Make sure the printer is turned on and not printing, and the B black and A color ink out lights are off. 2. Access the printer driver. 3. Click the Utility tab. 4. Click the Head Cleaning icon. 5. Follow the instructions on the screen to clean the print heads. Cleaning takes about two minutes, during which the printer makes some noise and the Ppower light flashes. Its finished when the Ppower light stops flashing. 6. Now check if the print heads are clean and reset the cleaning function by running a nozzle check. Make sure paper is loaded in the printer, then click Print nozzle check pattern on the Head Cleaning utility screen.
Caution: Never turn off the printer while the Ppower light is flashing.
EPSON Photo Quality Index Cards You can load up to 30 index cards with a support sheet (packed with the cards) or a sheet of plain paper beneath the stack. If ink smears on the cards, set the adjust lever to the + position, as described above. EPSON Photo Quality Self Adhesive Sheets and Iron-On Transfer Paper You should load these media one sheet at a time. Make sure your adhesive sheets are fully adhered to their backing sheet before you load it.
If your print quality has not improved, repeat the steps above.

Using the Control Panel

1. Make sure the printer is turned on and not printing, and that the B black and A color ink out lights are off.
EPSON Stylus COLOR 400 - 11
2. Press the R cleaning button and hold it down for three seconds to clean the print heads. Cleaning takes about two minutes, during which the printer makes some noise and the Ppower light flashes. Its finished when the Ppower light stops flashing. 3. Now check if the print heads are clean and reset the cleaning function by running a nozzle check. Make sure paper is loaded in the printer, then select Nozzle Check from the printer driver Utility menu.

Cleaning the Printer 1. Turn off the printer, unplug the power cord, and disconnect the printer cable.
Caution: Dont touch the gears inside the printer. Never use alcohol or thinner for cleaning; they can damage the printer components and case. Dont use a hard or abrasive brush. Dont get water on the printer components.

P power light is

Dont spray lubricants or oils inside the printer.
2. Remove all the paper from the sheet feeder. 3. Carefully clean away dust and dirt with a soft, damp cloth. 4. Clean the exterior of the printer with a soft, damp cloth. Keep the printer cover closed so water doesnt get inside. 5. If necessary, clean ink out of the printers interior with a soft, damp cloth.
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you print. It should look something like this, with the lower pattern colored cyan, magenta, and yellow:
Information Reference List
Engineering Change Notices None Product Support Bulletins None Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If your printout looks okay, youre done. If any dots are missing, clean the print heads again, as explained in the previous sections. Aligning the Print Heads If your printouts contain misaligned vertical lines, you may need to align the print heads. 1. Make sure the printer is turned on and paper is loaded. 2. Access the printer driver.
Caution: Load paper thats at least 8.27 inches (210 mm) wide so ink doesnt spray onto the platen.
Technical Information Bulletins None Related Documentation TM-STYCLR400 EPSON Stylus COLOR 400 Service Manual PL-STYCLR4006668 EPSON Stylus COLOR 400 Parts Price List EPSON Stylus COLOR 400 Users Guide EPSON Stylus COLOR 400 Quick Setup
3. Click the Utility tab. 4. Click the Print Head Alignment icon. 5. Follow the instructions on the screen to print a test page and select the correct alignment.
12 - EPSON Stylus COLOR 400