TM-C100

Epson TM-C100 and TM-C100ASF break new ground
Completely new commercial and industrial colour printing sectors are targeted with the new Epson TM-C100 for paper rolls and the Epson TM-C100ASF version featuring an automatic cut sheet feeder: Series of high-quality, full-colour tickets, business cards, invitations, vouchers, coupons, gift cards, adhesive labels, store cards or price tags can be produced easily and cost-effectively using the reliable, compact ticket printers. Thanks to established Epson Sea-jet printing technology and the enormous variety of printable media, the range of applications is virtually unlimited. The Epson TM-C100 prints graphics, images and barcodes on paper rolls. Optionally, the Epson TM-100ASF, featuring an automatic cut sheet feeder, can print on envelopes, store cards and even stiff cardboard up to 220g/m weight.
TM-C100: brilliant colour printing with instantly drying and water resistant pigmented ink

Flexible and rapid

Thanks to its flexibility, the Epson TM-C100 is a ticket printer with virtually no limitations. It prints on paper rolls weighing from 52.g/m2 with a width of mm. The Epson TM-C100ASF features a cut sheet feeder which can print envelopes, labels, store cards and cardboard between 55 to 135 mm wide and 85 to 210 mm long. Paper weights from 64 up to 220 g/m pose no problem to the reliable, extremely robust Epson TM-C100ASF. An integrated full-cut paper cutter ensures the perfect finish after the Epson TMC100 has performed its work at up to 35 mm/s in high-speed mode. Thus, a broad range of applications is available in trade, industry and the service sector from price tags featuring a 2D barcode to challenging admission tickets. Printing durable adhesive labels which can be cut to any length seamlessly using the integrated paper cutter is a further example. If it is impossible to decide on a model, the TM-C100 for paper rolls and the low priced ASF paper guide as an option can be chosen.
The roll paper unit can be easily replaced by the cut sheet feeder option.

Small and colourful

The small, industrious device applies pigmented, water resistant, instantly drying inks at resolution of up to 360 x 360 dpi to paper using established Sea-jet technology (Static Electronic Actuator). Every colour spot comprises up to four colours, enabling the Epson TM-C100 to achieve quality even sufficient for photos. The easily replaceable CMYK ink cartridges feature capacity of approx. 660 tickets* - thus, even the smallest series of store cards personalised with a photo will be available anytime, anyplace. On this note: The minimal footprint of 210 x 108 mm allows integration of the Epson TM-C100 in every environment. With the TM-C100, Epson provides a printer hitherto unavailable in this design. It is suitable for an extremely varied range of applications which is increasing on a daily basis. It is small, robust and particularly versatile. Thus, it can be deployed successfully at the point of sale as well as in a dusty workshop, explains Leonard Beckmann, Marketing and Product Manager RSD at Epson Deutschland.
to print on cardboard up to 220 g/m2
EPSON Deutschland GmbH, Retail Systems & Devices, Otto-Hahn-Strasse 4, D-40670 Meerbusch, Tel.: +49 (0)661, Fax: +49-(0)2159-538 3000, www.epson.de/rsd, rsd.info@epson.de, ISO 14001: Zertifizierungsnummer 80679, ISO 9001: 2001 Zertifizierungsnummer 80678. Verwendete Hard-und Softwarenamen sind Handelsnamen und/oder Marken der jew. Hersteller. Stand: 11.2004, Technische nderungen und Liefermglichkeiten vorbehalten.
Easy to use and outstanding connectivity
The Epson TM-C100 can be deployed in every environment thanks to its integrated USB interface. Supplied Windows printer drivers ensure that use of the ticket printer is as easy as the integration of the versatile device in any environment. Furthermore, an OPoSADK interface provides the suitable connection to existing PoS applications. Hence, the Epson TM-C100 is also the ideal PoS printer not merely designed for printing receipts. The Epson TMC100 targets, for example, transport services, pharmacies, event organizers, dance clubs, theatres, libraries, museums, video stores, florists, as well as all retailers that want series of colourful tickets and labels to afford their customers an additional value.
Replacing the Sea-jet ink cartridge is a childs play. 2005 a black only cartridge is also available.
Increase your revenue with highlighted special offers, coupons and discounts! (scanned TM-C100 original printouts)
Detailed information about SEA-Jet technology and its cost are stored under: www.epson.de/rsd/english/retail
Advantages of SEA-Jet Technology:
low cost dry at once high resolution quiet waterproof brilliant colours fast light-fast environment friendly

Features of TM-C100

Full colour roll paper, cut sheet and adhesive label printer SEA-Jet inkjet technology

Your Benefit

Flexible and versatile; can be used in almost any type of store or branch Combines inexpensive printing costs on plain paper with top printing quality without the need for expensive thermal paper. Prints large volumes really cheaply Saves space on the counter or back-office
Ensures flexibility and saves the investment for the future The TM-C100 was designed for industrial use for many years, therefore it is very reliable and has low TCO Low noise level Ensures a pleasant atmosphere in the POS or back-office area Long preservation of the print Printout will not fade, not even in sunlight, important for tax purposes and labels Excellent print quality A cleanly printed receipt contributes towards the positive way the company presents itself Full colour printing including pho- To print logos, tempting special offers, promotion and even vouchers tos, logos and graphics that get themselves noticed; harder to forge Fine, standard and economy Choice between high quality printing mode or low-cost, ink-saving print modes economy mode, depending on application Large volume ink cartridge with Up to 660 colourful tickets* can be printed with one cartridge pigmented ink (Print area 100 x 280 mm, coverage of each colour on the page: 8.5%, when printing in high speed mode) Special quick-drying ink The ink does not smudge when the paper is removed Prints on adhesive endless laExtremely durable labels can be cut as long as they are needed for low bels cost Barcode print (graphic) incl. 2-D- Barcodes and 2D-barcodes extend the field of applications of the codes like PDF-417 printer e.g. Warehouse, Commissioning, Marking Smooth, well-designed housing The printer creates a high-class impression, even in refined shop layouts, and is easy to clean Integrated paper cutter Clear partial cut receipts make a positive appearance; high reliability by avoiding paper jam Excellent MTBF- and MCBFThe high reliability results in a low error ratio and avoids failures of values cash systems due to printer problems Roll paper holder and cut sheet No matter which model is installed, replacement of the paper type is feeder are available as option easy and cheap Free-of-charge OPOS/ADK Driver for application development support reduces the time period for driver software for Windows OS application development An EPSON product The performance of a strong partner, wide experience and support, compatibility to all EPSON peripherals

Small footprint, 21 x 10,8 cm (without extensions) Selectable paper width Extremely durable mechanism
Technical data Epson TM-C100
Printing method Resolution Print fonts Barcodes Character size Print width SEA-Jet inkjet bi-directional and uni-directional 180 x 180 dpi 360 x 360 dpi No integrated fonts (Windows fonts) Barcodes have to be sent as graphic data with at least 180 x 180 dpi No fixed size (Windows fonts) Cut sheet: 111 mm (High speed), 116 mm (Normal, Fine) Roll paper: 101 mm Print speed High speed: 180 x 180 dpi 35 mm/s (at 60 mm print width) Normal: 360 x 180 dpi 20 mm/s Fine fast: 360 x 360 dpi 6,3 mm/s Fine fine: 360 x 360 dpi 3,2 mm/s Roll paper types Normal paper, fine paper, matte paper, endless borderless adhesive label paper Roll paper size Width: mm max: 90 mm Core size : 38 mm Thickness: 0.06 - 0.23 mm / 52,g/m2 Cut sheet paper Normal paper, fine paper, matte paper, endless borderless adhesive label paper Cut sheet paper size Size: 55 - 135 mm (width) x 85 - 210 mm (length) Thickness: 0.08 - 0.25 mm / g/m2 Manual feed paper Size: 49 - 210 mm (width) x 120 - 297 mm (length) Thickness: 0.06 - 0.22 mm / 52,g/m2 Interfaces USB, ac-adapter, ASF-unit Ink cartridge SJIC9P 4-colour (cyan, magenta, yellow, black) Ink capacity Up to 660 colourful tickets (Print area 100 x 280 mm, coverage of each colour on the page: 8.5%, when printing in high speed mode) At first installation some ink is needed to fill the system. Therefore the performance of the first cartridge is a little less Ink life Approx. 2 years, opened cartridge: 6 month Standard features Auto cutter (full cut) Power switch, paper-feed switch, cleaning switch Cable hook to prevent pull out Self test function Paper-/roll sensor, ink sensor, cover sensor Options Paper roll holder (for replacement of ASF-unit) ASF-unit (for replacement of paper roll holder) Power consumption Printing: 11-13 watt; Stand-by: 1 watt AC adapter AC-Adapter C Reliability MTBF: 180,000 hrs., MCBF: 30 mio. lines, 350.000 cuts of normal paper Dimension & weight Roll paper version: W = 210 mm, H = 152 mm, D = 345 mm, 2 Kg including extensions Cut sheet version: W = 210 mm, H = 245 mm, D = 367 mm, 1,9 Kg Colour Epson cool white Included accessories Ac adapter, ink cartridge, manual, roll paper- or cut sheet feeder, paper table OS requirements Windows 2000 Prof. SP4 or higher, Windows XP Prof. SP1 or higher Safety standards Europe: CE-mark EMC directive 89/336/EEC, TV (EN60950)

Advanced Printer Driver for TM Series Ver.3.04

Installation Manual

Rev.B 410734002
Advanced Printer Driver Install Manual

Cautions

No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The contents of this document are subject to change without notice. Please contact us for the latest information. While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.

Trademarks

EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation in the U.S. and other countries. Intel, Celeronand Pentium are registered trademarks of Intel Corporation. MS-DOS, Microsoft, Windows, Windows Server,Visual Basic and Visual C++ are registered trademarks of Microsoft Corporation in the U.S.A. and other countries. General Notice: Other product and company names used herein are for identification purposes only and may be trademarks of their respective companies.

Revision Information

Revision Rev. A Rev. B APD Version 3.02 to 3.03 3.04 Page All pages Cover page Altered Items and Contents Newly authorized Change of Ver.3.04
Advanced Printer Driver Installation Manual

Contents

Revision Information. iv Contents. v Chapter1 APD Overview Introduction. 1-1 APD packages. 1-1 Manual organization. 1-1 APD Features. 1-2 Driver. 1-4 Epson Port. 1-4 Printer driver. 1-5 Printer Driver for Each Type of Paper and Its Setting. 1-6 About the EPSON Status Viewer Service - TM-C100. 1-7 Operating Environment. 1-8 Computer. 1-8 OS. 1-8 Development tool. 1-8 Application. 1-8 Connecting a Printer. 1-9 Interface. 1-9 Connection pattern. 1-9 Connecting cable. 1-10 Restrictions Related to Installation. 1-11 To Users of Versions Older than APD Ver.3.xx. 1-12 Chapter2 APD Installation and Setup Installation and Setup Sequence. 2-1 Downloading Drivers, Utilities, and Manuals. 2-2 TM Printer Model and Interface Check. 2-3 For USB interface. 2-3 For Ethernet interface. 2-4 For serial interface. 2-4 APD Installation and Printer Driver Setup. 2-5 Connecting theTM Printer. 2-12 Serial (COM) connection. 2-12 USB connection. 2-13 Ethernet (10/100 Base-T) connection. 2-13 Wireless LAN (IEEE 802.11.b) connection. 2-13 Parallel (LPT) connection. 2-13 Setting the Paper Width and Checking the Port Setting. 2-14 Procedure. 2-14 Test Printing. 2-17 Procedure. 2-17 Adding or Removing Printers. 2-19 Adding a printer. 2-19 Removing a printer. 2-19 Replacing a printer. 2-19 Adding a Printer Driver. 2-20 Changing the Printer Driver Port Settings. 2-23 Changing the printer driver interface. 2-24 Recovering the Printer Driver - For USB Interface Printer. 2-26 Uninstallation. 2-27 Uninstalling a printer driver. 2-27 APD package uninstallation. 2-29

Chapter3 Silent Installation What Is a Silent Installation?. 3-1 Environments that can be copied. 3-1 Creating a Package File. 3-2 Installation. 3-5 Execution. 3-5 Chapter4 Troubleshooting

Chapter1 APD Overview

Introduction
The EPSON Advanced Printer Driver (hereafter referred to as APD) is a Windows driver for EPSON TM printers and customer displays. Built into a POS, it allows the TM printer to be monitored using the Status API. This document describes the necessary procedures from downloading and installing the integrated package for TM printers to printing the Windows test page. It also describes the procedures for adding a printer and changing a printer driver interface. Note: The procedures in this manual are described using the Windows XP Professional screens. When using a different OS, the screens may look different. Not all the functions described here are available for all TM printers and printer drivers. See the "Printer Driver Specifications" for more information on the printer driver specifications.

APD packages

The following types of APD package are available. APD for TM Series APD for DM-D TM printers. Customer displays.

Manual organization

The following manuals are available for the APD for TM Series. Installation Manual This manual. Describes the procedures from installing the APD to printing the Windows test page, for adding a printer, and changing the interface. Describes how to use the APD and its functions. For more information on TM-C100, see the "TMC100 Printer Driver Operation Manual." Describes the specifications of each printer driver. Describes how to acquire the printer status from an application using StatusAPI.

TM Driver Manual

Printer Driver Specifications Status API Reference Manual
TM-C100 Printer Driver Operation Manual Describes how to operate the TM-C100 printer driver.

APD Overview 1-1

APD Features
Similarly to normal Windows drivers, allows you to print from commercial text editor or spreadsheet applications easily, without any programming. It also allows you to print from applications created using Visual Basic, Visual C++, etc. Allows you to print not only using Windows TrueType Fonts but also using printer embedded fonts. It also allows you to print graphics data (for example, a store's logo) registered in the printer. Allows you to print Barcodes even if you do not have Barcode Fonts installed separately. Allows you to cut the roll paper using the printer's autocutter. Allows you to sound the buzzer if the printer is equipped with one. Allows you to open the cash drawer. Allows you display on a customer display. (Possible in environments where, for example, the APD for DM-D is installed and a DM-D Font is available) Allows you to configure the color print settings if your printer supports color printing. Allows you to print Water Marks. Allows you specify orientation. You can print upside down to make it easier for your customer to read the print result in vertical installation printers. Allows you to perform condensed printing. That is, you can print an A4 size ledger sheet in receipt width. Allows you to acquire printer status such as "no paper" or "printer cover open" by using the Status API. Allows you to copy the printer driver settings to another computer easily by using its Silent Installation function. Note: Coexistence with OPOS is not possible.

1-2 APD Overview

Advanced Printer Driver Installation Manual Print Example

Top margin

NV Logo TrueType Font Water Mark

Printer embedded font

Automatic paper feed Barcode Font HRI characters

Autocutter cutting

APD Overview 1-3

Driver

The APD includes Epson Ports for communication and printer drivers.
Port Driver Serial Parallel Printer Driver Printer A Receipt USB Ethernet Printer B Printer C

Ver.2.xx

Epson Port
There is one Epson Port for each type of computer interface. The APD communicates with a printer through the port driver. The Epson Ports are installed automatically during APD installation.
An Epson Port assigned to a printer driver
Note: The APD communicates through an Epson Port, so do not specify any general-purpose port on the computer such as COM or USB. Control is not possible through a general-purpose port. The Epson Ports are numbered with an exclusive name and number (ESDPRTxxx). The numbers are assigned automatically during installation.

1-4 APD Overview

Advanced Printer Driver Installation Manual Epson Port and printer driver setting examples
Epson Port ESDPRT001 ESDPRT002 ESDPRT003 Computer interface Serial COM1 Parallel USB Printer driver name TM-T88 III Receipt None TM-H6000III Receipt TM-H6000III Slip
As seen in ESDPRT002, it is possible to register an interface even when not used. As seen in ESDPRT003, it is possible to assign more than 1 printer driver to 1 Epson Port.

Printer driver

Multiple drivers are available for each printer model. For example, a driver for labels (Label) and a driver for receipts (Receipt) can be used in label printers. With hybrid printers, where two printers are combined in one, it is possible to print receipt papers and slip papers by installing a driver for receipts and a driver for slips, respectively. Driver types Receipt Label Slip Ver.2.xxCompatible APD Receipt printing, continuous label paper printing Label printing Slip paper printing Inherits the APDVersion2.xx environment. Use this driver when no APD Ver.3.xx driver is available for your printer but you want to use your system built for APD Ver.2.xx with minimum changes to the application due to driver change. Inherits the Reduce35 environment of APD Version2.xx.Reduce35 reduces the printing by 35%. That is, you can output a Windows A4 width to 80 mm width receipt.

Reduce35

For more information on the driver types, see the "Printer Driver Specifications."

APD Overview 1-5

Printer Driver for Each Type of Paper and Its Setting
With TM-C100, the paper and feed method are configured using the Properties screen of the printer driver. With other TM printers, the printer driver to be used is different depending on the paper.
Paper Receipt roll paper Continuous label paper Die-cut label paper Validation paper Driver type Receipt Receipt Label Validation
To enable the Black Mark Sensor in a printer capable of handling papers with Black Mark, enable BM Sensor on the Properties - [Printer Settings] tab of the printer driver.

1-6 APD Overview

About the EPSON Status Viewer Service - TM-C100
The TM-C100 printer driver is equipped with Status Viewer (EPSON Status Viewer Service). This function monitors the TM-C100 statuses and displays a message box similar to the one shown in the figure below when a "cover open" or "no paper" occurs. For details on this function, see the "TM-C100 Printer Driver Operation Manual."
This message box appears in front of the user application window. To close the message box, click the [Close] button. To set whether to use or not this function, select either [Use] or [Do not use] for [Status Viewer] in the Printer Port Setting, e.t.c. screen at the time of TM-C100 printer driver installation. To avoid the Status Viewer screen popping in front of the application window automatically, configure it to be opened manually.

APD Overview 1-7

Operating Environment
The APD can be used in the following environments.

Computer

Any PC/AT compatible machine running any of the following Windows systems.
Microsoft Windows 2000 Professional SP4 English version Microsoft Windows XP Professional SP2 English version Microsoft Windows XP Embedded SP2 English version When using the driver with Microsoft Windows XP Embedded, the following components are required. Volume Shadow Copy Service System Restore Core OLE Dialog Interfaces Local Printing Support Task Scheduler Primitive: DbgHelp Communications Port Primitive: Winhlp32 (Required for USB driver installation) (Required for USB driver installation) (If the PC has no serial or parallel port, one of them must be installed manually.) (Required for help file browsing)

After installing the above components, check the component's dependencies, using the constitutive utility for Windows XP Embedded (Target Designer). OSs other than those listed above are not supported.Windows Server 2003 is not supported.

Development tool

Microsoft Visual Basic Microsoft Visual C++

Application

Allows printing from Windows applications. Printing from commercial text editor or spreadsheet applications is possible without any programming. To be able to acquire printer information such as "no paper" or "error" from an application, the StatusAPI must be used. In such case, the user must develop the application him/herself. Note: To print from Microsoft Word, the file must be saved in Word 6.0/95 format. 1-8 APD Overview Rev.B

Connecting a Printer

Interface
The following Interfaces are available for TM printer connection. Serial Parallel USB (Revision 1.1 or 2.0 or higher) Ethernet (10/100 Base-T) Wireless LAN (IEEE 802.11b)
Furthermore, some TM printer models have interfaces for customer display and/or cash drawer connection. For information on TM printer and interface combinations, contact your dealer.

Connection pattern

The following connection patterns are available, depending on the TM printer interface for connecting the TM printer with a customer display and/or cash drawer.
Pass-through connection Modular Serial Serial
Stand-alone connection Serial Serial Parallel USB Ethernet

Modular

Ethernet connection Hub Modular

Ethernet

Wireless LAN connection Hub

Access Point

IEEE 802.11b

APD Overview 1-9

IR-700 Modular
Internal serial connection
Pass-through (Y) connection

Serial USB

Select the connection pattern for the TM printer model (interface specification) and configure the communication settings for each interface. Communication settings for TM printers and customer displays are normally configured using the DIP switch on the devices. For details, see the user's manual of each device. For information on other connection methods, contact your dealer.

Connecting cable

For serial connections, use the following wiring cable.
[Usable cable connection]
[Unusable cable connection]

1-10 APD Overview

Restrictions Related to Installation
The following restrictions apply to an APD installation. Coexistence with OPOS is not possible. Restrictions apply if installing APD Ver.3.xx on a PC on which an older version (APD Ver.2.xx) is installed. See the next section for details. The APD for DM-D to install is different depending on the connection pattern when installing the APD for DM-D on the same computer as the APD for TM Series. For details, see the manual that comes with the "APD for DM-D." Installation and uninstallation must be performed in the following order. Installation 1. Install "APD for TM Series" 2. Install "APD for DM-D" Uninstallation 1. Uninstall "APD for DM-D" 2. Uninstall "APD for TM Series" The following or later versions of integrated package for TM-C100/TM printers/DM-D customer displays must be installed when used together. "TM-C100 Printer Driver"*1 "APD for DM-D"*2 "APD for TM Series" Ver.1.20.2 or later Ver.3.01E or later Ver.3.01aE or later

*1 APD Ver.3.02 or later is integrated into the "APD for TM Series" *2 The "APD for DM-D" package file to install is different depending on the connection pattern. For details, see the manual that comes with the "APD for DM-D." Installation must be performed in the following order. 1. Install the "TM-C100 Printer Driver" 2. Install the "APD for TM Series" 3. Install the "APD for DM-D" The Windows shared printer function is not supported. Some print servers can be used with TM-C100. For details, contact your dealer. Other TM printers cannot use either commercial print servers or commercial print adapters. The conditions for a USB connection are as follows. USB cable no longer than 5 m, up to 5 cascaded hubs. Use USB cables and USB hubs compliant with USB 2.0 standard. The maximum number of printers that can be connected simultaneously through a USB connection is 8. Rev.B APD Overview 1-11
To Users of Versions Older than APD Ver.3.xx
APD Ver.2.xx has been terminated.
For APD Ver.2.08 or earlier versions
APD.3.xx cannot be used on a computer where APD Ver.2.08 or earlier is installed. Consider migrating to APD Ver.3.xx. The APD Ver.3.xx includes an APD Ver.2.xx compatible printer driver (the Ver.2.xx Compatible). However, with this printer driver, you cannot use the improved functionality of APD Ver.3.xx.
For APD Ver.2.09 or later versions
Consider migrating to APD Ver.3.xx. The APD Ver.3.xx includes an APD Ver.2.xx compatible printer driver (the Ver.2.xx Compatible). However, with this printer driver, you cannot use the improved functionality of APD Ver.3.xx. APD Ver3.xx can be installed on a computer on which APD Ver.2.09 or later is installed. However, the following restrictions apply. Check that APD Ver.2.xx is installed first. You will not be able to install APD Ver.2.xx on a computer on which APD Ver.3.xx is installed. In such case, the installation will finish without showing any message when you try to install APD Ver.2.xx. When uninstalling APDs, uninstall APD Ver.3.xx first and then APD Ver.2.xx. The same printer driver (for example, TM-T88III Receipt) cannot be installed simultaneously with APD Ver.2.xx and APD Ver.3.xx. Use the driver of either one. When using on USB, an APD version selection screen appears if a printer yet to be recognized by APD Ver.2.xx or APD Ver.3.xx driver is connected. Select one of them. To correct or change a selection, you must uninstall both APDs first then install them again. When using on USB, be sure not to turn on the printer until after the installation of all the drivers that will be used simultaneously is completed.

1-12 APD Overview

Chapter2
APD Installation and Setup
This chapter describes the procedures from APD installation to test printing. Furthermore, the procedures for adding a printer and setting up the printer driver as well as uninstalling the APD are also described. The procedures are described using the Windows XP Professional OS. When using a different OS, adjust the procedures accordingly.
Installation and Setup Sequence
Installation and setup of the APD involves the following steps. Drivers, utilities, and manuals acquisition
TM printer model and interface check Do not connect the printer yet. APD installation and printer driver setup

Reboot

TM printer connection
Paper width setting, printer port check

Test printing

Installation of the APD for DM-D(When using customer display)
Installation completed Rev.B APD Installation and Setup 2-1
Downloading Drivers, Utilities, and Manuals
Drivers, utilities, and manuals can be downloaded from one of the following URLs.
Type APD Memory Switch Setting Utility TM NetWinConfig Utility TM Flash LOGO Setup Utility Technical Reference Guide Notes A Windows Printer Driver. Necessary for changing the TM printer memory switch settings. Necessary for configuring the IP address setting in models with Ethernet interface. Necessary for registering logos and the like in the TM printer NV memory. Manual for printer/interface installers and developers. Acquire the operation manuals for your printer and interface (wired/wireless LAN interface only). For some printer models, no manuals are available.
For customers in North America, go to the following web site. http://www.epsonexpert.com/ and follow the on-screen instructions. For customers in other countries, go to the following web site. http://www.epson-pos.com/ Select the product name from the "Select any product" pulldown menu.
2-2 APD Installation and Setup
TM Printer Model and Interface Check
Before starting with the APD installation, check the model of the TM printer to connect, the interface for connecting to the computer, and the communication settings.
Printer type *1 TM-C100 TM-H3000(R)I TM-H5200 TM-H5000II TM-H6000II TM-H6000III TM-J2000/2100 TM-J7000/7100 TM-J7500/7600 TM-L90 TM-L60II TM-P60 TM-T70 TM-T86F TM-T88II(R) TM-T88III / IIIX TM-T88IV TM-T90 TM-U210 TM-U220 TM-U230 TM-U295 TM-U375 TM-U590 TM-U675 TM-U950 Interface Parallel Serial *2 Check item BaudRate: 38400 *3 DataBits: 8 Parity: None StopBits: 1 FlowControl: DTR/DSR IP Address (TCP/IP)

Installation

The procedure for installing the APD is as follows. 1. Double click the [APD] icon and start the installation. 2. The License Agreement screen appears. Check its content. Select "I accept the terms in the license agreement" and click the [Next] button.
APD Installation and Setup 2-5
3. The Location to Save Files screen appears. Specify the APD saving location and click the [Next] button. (By default, the files are expanded into C:\EPSON Advanced Printer Driver\Setup_TM.)

The files are expanded.

4. The Select OS screen appears. The Windows installation environment and language are identified automatically. Check the OS and language and click the [Next] button.
2-6 APD Installation and Setup
Advanced Printer Driver Installation Manual 5. The Select Module screen appears. Select the printer driver module corresponding to the printer to be connected. (This is the printer driver.) Both "EPSON TM-xx" and "(Ver.2.xx.EPSON TM-xx)" modules may be present for some printers. In general, select "EPSON TM-xx." In Hybrid Printers, select all modules for the different printing methods that are present. When connecting more than one USB interface printer, select the modules of all printers to be connected. For more information on the printer driver specifications, see the "Printer Driver Specifications."
Note: The Ver.2.xx compatible APD module is a module compatible with Ver.2.xx modules. It is available only for models supported by Ver.2.xx. For some models, only the Ver.2.xx compatible APD is provided. There are no modules for cash drawers. Cash drawers can be controlled if a module for the printer is installed.
APD Installation and Setup 2-7
6. Configure the port settings for the printer driver. Select the printer driver to configure and click the [Printer Port Setting, e.t.c.] button.
Note: The port setting must be configured for each of the printer drivers to be installed. 7. The Printer Port Setting, e.t.c. screen appears. If the printer driver selected in step 6. is "TM-C100," proceed to step 8. Configure the port settings, click the [OK] button, and proceed to step 9.
Windows printer driver name

Transmission retry

Port types Settings for serial connection

TCP/IP settings

Note: These settings can be changed also after installation.
2-8 APD Installation and Setup
Advanced Printer Driver Installation Manual The setting items are as follows. Printer Setting Set Default Printer Name Printer Port Setting Transmission Retry(seconds) The time interval for retrying transmission after timeout. The default is "10." Port Type Selects the interface connecting the computer and printer, to which the configured settings apply. The default is "LPT" (Parallel). The available settings for each type of port are as follows. Parallel Select the parallel port to be used. Serial Port BaudRate DataBits Parity StopBits FlowControl Select the COM port to be used. The default is "COM1." Sets the BaudRate. The default is "38400." Sets the DataBits. The default is "8." Sets the Parity. The default is "None." Sets the StopBits. The default is "1." Sets the data flow control type to be used between the computer and serial device. The default is "DTR/DSR." Check when configuring the printer as that normally used from the Windows applications. The printer driver name. This is changeable.

USB There are no items to configure. TCP/IP IP Address Enter the printer IP address.
APD Installation and Setup 2-9
8. If the printer driver selected in step 6. is "TM-C100," configure the following settings.

Port types

TCP/IP settings Status Viewer
Port Type USB Normally, use the USB port. When selecting the USB port, also configure the Status Viewer settings. TCP/IP(Use Print Server) The TM-C100 is a USB interface printer. However, if using Ethernet connection through a print server, the following settings are necessary. IP Address Enter the print server IP address.
The Status Viewer is grayed out. Status Viewer Configures whether to use or not the Status Viewer (EPSON Status Viewer Service). For details, see "About the EPSON Status Viewer Service - TM-C100" on page 1-7. Use Starts the Status Viewer automatically at system startup.
Do not use Does not start the Status Viewer automatically at system startup.
2-10 APD Installation and Setup
Advanced Printer Driver Installation Manual 9. The screen returns to the Select Module screen. When installing multiple printer drivers, repeat steps 7. and 8. When all the printer drivers are configured, click the [Finish] button. The installation starts.
10. When the installation is complete, the following screen appears. Clicking the [Yes] button reboots the computer.
Note: Reboot is necessary for installing the APD correctly. Make sure to reboot the computer. 11. Select [Start] and open the Printers and Faxes screen. Check that the printer drivers for the TM printer are registered.
APD Installation and Setup 2-11

Connecting theTM Printer

For more information on how to connect the TM printer, see the Technical Reference Guide of each printer.

Serial (COM) connection

When using the serial connection, make sure the printer settings match the printer driver port settings (BaudRate/DataBits/Parity/StopBits/FlowControl). For information on the printer port settings, see the Technical Reference Guide of each printer.

APD Installation and Setup 2-23
Changing the printer driver interface
When connecting a printer using a different interface but without changing the connected printer model, such as when changing the printer from a serial model to a parallel model, change the Epson Port for the printer driver to make the changes easier. 1. Open the Printers and Faxes screen. 2. Right click the printer driver whose settings you want to change and select [Properties]. 3. The Properties screen of the printer appears. Select the [Ports] tab and click the [Configure Port.] button. 4. The Configure Port screen appears. The Epson Port appears in the port drivers list. Check whether the Epson Port you want to change is present in the list. If the corresponding port is present, select it and click the [OK] button. If the port for the corresponding interface is not present, proceed to step 5.
This closes the Properties screen of the printer and changes the port settings of the printer driver. Printing is possible even without reboot. 5. If the port for the corresponding interface is not present, click the [Add Port.] button.
2-24 APD Installation and Setup
Advanced Printer Driver Installation Manual 6. The Printer Ports screen appears. Select "EPSON TM/BU/EU Printer Port Ver3" and click the [New Port.] button.
7. The Add Port screen appears. The procedure here is for configuring the Epson Port to be added. First, select the port type. Configure the port settings in accordance with the selected port. For USB ports, connecting a printer with USB interface generates an Epson Port automatically.

Parallel Serial

8. The Printer Ports screen appears. Click the [Close] button.
9. Configuring the setting described in step 4, reassigns the Epson Ports. 10. The Properties screen of the printer appears. Clicking the [Apply] button finishes the interface change.
APD Installation and Setup 2-25
Recovering the Printer Driver - For USB Interface Printer
If the TM printer has been connected and its power turned on before installing the printer driver, printing is not possible even after a successful installation. In this case, recover the printer driver using the following procedure. 1. Check that the TM printer is connected to the computer and its power is turned on. 2. Open the Properties screen of [My Computer], click [Hardware] - [Device Manager], and start the Device Manager screen. 3. Right click [Universal Serial Bus controllers] - [USB print support] and select [Uninstall]. 4. Turn off then on the TM printer. 5. Check that [EPSON USB Controller for TM/BA/EU Printers] is displayed under [Universal Serial Bus controllers] on the Device Manager screen. 6. Open the Properties screen of the printer driver and click the [Ports] tab. Uncheck [USBxxx], check [ESDPRTxxx], and then click [OK].

: space, [ ]: option, < >: required item, /: selection
Reboot command line Package File name[ Destination IP address][ Log file name][ Whether or not to reboot][ Window handler of destination of result notification][ Notification message ID] Destination IP address None -P< IP address> or -p< IP address> IP address = nnn.nnn.nnn.nnn Log file name None -L< -l< "Log file name"> or "Log file name"> Semantics Sets the IP address specified in Setup.ini. Sets the destination of connection of the printer driver to the specified IP address. Semantics Uses the default (APDInstall.log). After installation, renames the log file as specified. *Sets the "winnt" folder as the log file's output path. Semantics Reboots after the installation is complete. Y/y/N/n> or Y/y/N/n > "Y" or "y": Reboots the PC. "N" or "n": Does not reboot the PC. Semantics Does not notify the results of the processing by using the window message. Notifies the following processing results to the specified window handler. Notification parameters of the window message WPARAM: 0 (Success), 1 (Failure), 2 (Execute uninstallation) LPARAM: NULL
Whether or not to reboot None -R< -r<
Window handler of destination of result notification None -W<Window handler> or -w<Window handler> *Window handler is written in hexadecimal characters

3-6 Silent Installation

Notification message ID None -M<message ID> or -m<message ID> *Message ID is in hexadecimal characters Semantics Uses ID=WM_USER+100 to notify the processing results. Uses the specified message ID to notify the processing results.
Specifying a message ID that is WM_USER or later is recommended.
4. The package is executed. Note: No status bar is displayed during execution. 5. Reboot the computer where the package was installed.

Silent Installation 3-7

3-8 Silent Installation

Chapter4 Troubleshooting

In this chapter, major problems are presented grouped by behavior. For details on each problem, check the reference.

Page 2-26 Page 2-29 Page 2-26 Page 2-26 -
Tried to add a USB model driver but failed. A USB model port reassignment occurred. Connected a customer display to a USB model TM printer and turned on the TM printer power again but nothing is displayed on the customer display.
When adding the USB model printer driver, the printer was connected before the printer driver was added: Perform a printer driver recovery. When adding the USB model printer driver, the printer was connected before the printer driver was added: Perform a printer driver recovery. The power on order is incorrect: When turning on the power, turn on the customer display first and then the TM printer. The settings of the DIP switch on the customer display are incorrect: The DIP switch on the customer display must be configured as follows. Bits per second: 19200bps/Data bits: 8Bit/Parity: none/Stop bits: 1
If your problem is not listed here and you have any question, contact your dealer.

Troubleshooting 4-3

4-4 Troubleshooting

SEIKO EPSON CORPORATION

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