Gateway Web site

Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your convertible tablet PC. Visit the Gateway Support Web site at support.gateway.com.

Using Support

The Support site is divided into seven major areas:
Support Home Product Support Downloads Customer Service Upgrade Center Resources Contact Us

Support Home

Tap or click Support Home. To view support documents for your convertible tablet PC, type your serial number in the Serial Number box, then tap or click Submit. Tap or click the arrow button to open the Select Your Computer Product box, then tap or click Notebook Computers to access product documentation, specifications, and guides for all Gateway notebooks.

Product Support

Tap or click Product Support to view a list of all the products that Gateway supports.

Downloads

Tap or click Downloads to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your convertible tablet PC. Tap or click Browse All Downloads to walk through a step-by-step wizard to locate your drivers.

Customer Service

Tap or click Customer Service to view information about your account and general information about warranties and special offers.

Upgrade Center

Tap or click Upgrade Center to view and purchase upgrades for your convertible tablet PC.

Resources

Tap or click Resources to access utilities to help you manage your convertible tablet PC.

Contact Us

Tap or click Contact Us to access links to customer care with a live technician, including chat and e-mail. Tap or click Call Us to get a list of Gateway telephone numbers for both sales and support. For more information, see Telephone support on page 151.

Help and Support

Your convertible tablet PC includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway convertible tablet PC.
To start Help and Support:

Tap or click Start, then tap or click Help and Support. Help and Support opens.
You can find help information by tapping or clicking a link, performing a search, or browsing the index.

Searching for a topic

To search for a topic in Help and Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support screen, then tap or click the arrow button. For each search, you receive the following search result types:
Suggested Topics - These topics are located in Help and Support and are relevant to your search topic. Full-text Search Matches - These topics are located in Help and Support and contain the words you entered in the Search box. Microsoft Knowledge Base - These topics are located on the Microsoft Web site and contain the words you entered in the Search box. You must be connected to the Internet to search for and access these topics.
To view a list of your search results, tap or click the results header for the type of results you want to view. To view a topic, tap or click the topic name in the Search Results list.

BigFix

Your convertible tablet PC may include BigFix. BigFix monitors your convertible tablet PC for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. To fix the problem, tap or click on that icon to open BigFix.

To start BigFix:

Tap or click Start, All Programs, Accessories, System Tools, then tap or click BigFix.
Using Your Computer guide
To learn more about using BigFix:
From the BigFix program, tap or click Help, then tap or click Tutorial.
In addition to this guide, the Using Your Computer guide has been included on your hard drive. The Using Your Computer guide includes information on using Windows, using the Internet, sending a fax, and changing power-saving settings as well as other topics.

Monitor port

Docking port

Ethernet jack

Plug a 10/100/1000 Ethernet network cable into this jack. The other end of the cable can be plugged into a cable modem, DSL modem, or an Ethernet network jack. For more information, see Connecting to a cable or DSL modem or to an Ethernet network on page 28. Plug the AC adapter cable into this connector. Inform you of the power status or when a drive is in use. For more information, see LED status indicators on page 33.
Power connector Status indicators

Bottom

Pen latch System label Reset hole Battery latch Battery

Memory bay

Hard drive bay
System label Reset hole Memory bay
Includes the product model number. For more information, see Identifying your model on page 18. Insert a straightened paper clip into this hole to manually restart your convertible tablet PC. Install a memory module into this bay. For more information, see Adding or replacing memory on page 91. Slide to release the pen. Slide to release the battery. For more information, see Changing batteries on page 82. Provides power when the convertible tablet PC is not plugged into AC power. The hard drive is located in this bay. For more information, see Replacing the hard drive kit on page 104.
Pen latch Battery latch Battery Hard drive bay

Keyboard area

Microphone Tablet control buttons/ LCD panel status indicators
Keyboard multi-function buttons/ status indicators

Keyboard

Touchpad

Microphone

Record audio through this microphone. The built-in microphone is turned off while an external microphone is connected. For the location of your microphone jack, see Left on page 11 and Back on page 110. See Tablet control buttons on page 41 for a description of each button. Inform you of the power status or when a drive is in use. For more information, see LED status indicators on page 33. Provides all the features of a full-sized computer keyboard. For more information, see Using the keyboard on page 36. Provides all the functionality of a mouse. For more information, see Using the EZ Pad touchpad on page 44. www.gateway.com
Tablet control buttons LCD panel status indicators Keyboard Touchpad
Keyboard Multi-function buttons
Press these buttons to open programs assigned to them. These buttons are set to open your default e-mail program, your default Web browser, online help, and the My Computer window. For more information, see Multi-function buttons on page 43. Inform you when a button has been pressed that affects how the keyboard is used. For more information, see Keyboard status indicators on page 35.
Keyboard Status indicators

Identifying your model

Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location.

Gateway model number

The label on the bottom of your convertible tablet PC contains information that identifies your convertible tablet PC model and its features. Gateway Customer Care will need this information if you call for assistance.
Finding your specifications

Gateway serial number

You can locate the Gateway serial number:
Printed on a white sticker on the bottom or back of your convertible tablet PC. Printed on the customer invoice that came with your convertible tablet PC. The invoice also contains your customer ID number.

Internal wireless label

A label similar to the following indicates your convertible tablet PC contains a wireless communications device. The label is located on the bottom of your convertible tablet PC.
Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on the bottom of your convertible tablet PC includes the product key code for your operating system.
For more information about your convertible tablet PC, such as memory size, memory type, and hard drive size, visit Gateways Support site at support.gateway.com. The Support site also has links to additional Gateway documentation and detailed specifications. For more information, see Gateway Web site on page 3.

Accessories

To order accessories, visit the Accessory Store at accessories.gateway.com.
Batteries and automobile/airplane power adapters
If you run your convertible tablet PC on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary. See Changing batteries on page 82 for more information about using an additional battery. With an automobile/airplane power adapter, you can save battery power by plugging your convertible tablet PC into an automobile cigarette lighter or an airplane in-flight power receptacle.

Carrying cases

Gateway has large-capacity carrying cases if you need additional space for accessories or supplies.

Memory

Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory. See Adding or replacing memory on page 91 for more information.

Port replicators

Although you can attach devices directly to your convertible tablet PC, a port replicator lets you make all of those connections at one time. When you travel with your convertible tablet PC, you merely disconnect from the port replicator instead of unplugging all the devices. A port replicator also provides additional ports and other expansion features not included with your convertible tablet PC. See Using the Optional Port Replicator on page 107 for more information about using a port replicator with your convertible tablet PC.

Printers

You can attach almost any type of printer to your convertible tablet PC. The most common types are inkjet and laser printers, which print in color or black and white. Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents. Laser printers and cartridges are more expensive, but they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents.

USB flash drive

Use a USB flash drive for storing files or transferring files to another computer.

Chapter 3

Getting Started
Installing the battery Connecting the AC adapter Connecting the dial-up modem Connecting to a cable or DSL modem or to an Ethernet network Turning your convertible tablet PC on and off Using the status indicators Using the keyboard, buttons, and the EZ Pad touchpad Using the display and pen Adjusting the volume Connecting to a wireless network
Chapter 3: Getting Started

Installing the battery

To install the battery:
Close the LCD panel. Turn your convertible tablet PC over so the bottom is facing up. Hold the battery label-side down and lower it into the open battery bay until the battery clicks into place.
Slide the battery lock to the locked position.
Connecting the AC adapter
You can run your convertible tablet PC using an AC adapter or your convertible tablet PCs battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow three hours for the battery to fully charge.
Important If the battery is not fully charged before you use your convertible tablet PC on battery power for the first time, the battery life may be much shorter than you expect. If the battery life seems short even after being charged for three hours, the battery may need to be recalibrated. For information on recalibrating the battery, see Recalibrating the battery on page 81.
To connect the AC adapter:
Connect the power cord to the AC adapter.

Caution

Make sure that you use the AC adapter that came with your convertible tablet PC or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your convertible tablet PC may be damaged.
Connect the AC adapter to your convertible tablet PCs power connector.
Plug the power cord into a wall outlet. The battery charge indicator turns on (see Status indicators on page 33 for the location of the battery charge indicator). If the battery charge indicator does not turn on, unplug the adapter from your convertible tablet PC, then plug it back in. When you finish using your convertible tablet PC for the first time, turn off your convertible tablet PC and leave your convertible tablet PC connected to AC power until the battery charge indicator turns blue.
Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters.

Important

The power switch is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode.
Tips & Tricks For more information about changing the power switch mode, see Changing Power-Saving Settings in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation.
If you are starting your convertible tablet PC for the first time, follow the on-screen instructions to set up your convertible tablet PC.

Warning

Do not work for long periods with the convertible tablet PC resting on your lap. If the air vents are blocked, the convertible tablet PC may become hot enough to harm your skin.
Provide adequate space around your convertible tablet PC so air vents are not obstructed. Do not use the convertible tablet PC on a bed, sofa, rug, or other similar surface.
Turning on the Power on Lid Lift feature
The Power on Lid Lift feature turns on your convertible tablet PC whenever you open the LCD panel. Your convertible tablet PC was shipped to you with the Power on Lid Lift feature turned off.
To turn on the Power on Lid Lift feature:
Turn on your convertible tablet PC. As soon as it starts and you see a startup screen, press F2. The BIOS Setup utility opens. Open the Advanced menu. Highlight Wake From Lid, then select Enabled by pressing the spacebar. Open the Exit menu, then highlight Exit Saving Changes and press ENTER. Select Yes, then press ENTER.
Turning off your convertible tablet PC
Waking up your convertible tablet PC
When you have not used your convertible tablet PC for several minutes or if you close the LCD panel without turning off your convertible tablet PC, it may enter a power-saving mode called Standby. While in Standby, the power indicator flashes. If your convertible tablet PC is in Standby mode, press the power button to wake it up.
Tips & Tricks For more information about changing the power button mode, see Changing Power-Saving Settings in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation.
To turn off your convertible tablet PC:
Tap or click Start, then tap or click Turn Off Computer. The Turn Off Computer dialog box opens. Tap or click Turn Off. Windows shuts down and turns off your convertible tablet PC.
Important If for some reason you cannot use the Turn Off Computer option in Windows to turn off your convertible tablet PC, press and hold the power button for about five seconds, then release it.
Restarting (rebooting) your convertible tablet PC
If your convertible tablet PC does not respond to keyboard, touchpad, or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your convertible tablet PC to normal operation, you may have to restart (reboot) your convertible tablet PC.

When you press the FN key and a system key at the same time, your convertible tablet PC performs the action identified by the text or icon on the key. Press and hold FN, then press this system key. To.
Display the power status box in the upper-left corner of your display. The box shows the battery charge level, the BIOS version, and whether the AC adapter is being used. Press the key combination again to close this box. Toggle your convertible tablet PCs display between the LCD, an external monitor, or both displays at the same time. A monitor must be plugged into the monitor port on your convertible tablet PC. Enter Standby mode. Slide the power switch to leave Standby mode. For more information, see Changing Power-Saving Settings in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. Turn the wireless network on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. 802.11g (also known as wireless Ethernet or Wifi) communication devices are examples of devices that provide wireless communication.
Press and hold FN, then press this system key. To.
Increase the LCD panel brightness above the normal brightest setting for 255 seconds. Use this feature in bright lighting situations, such as outside in bright sunlight. Press a second time to decrease the brightness below the normal dimmest setting. Use this feature in dim lighting situations. Press a third time to return the display to the normal brightness setting. Important: Using this feature will affect battery performance. For more information, see XtraBright/XtraDim on page 50. Turn on Pad Lock so you can use the numeric keypad. Press this key combination again to turn off Pad Lock. The Pad Lock status indicator appears when this function is turned on. Pause the text scrolling in a DOS screen. Press this key combination again to continue scrolling. The Scroll Lock status indicator appears when this function is turned on. (This function is only available in some programs.) Pause execution of a DOS program. (This function is only available in some programs.)
Stop the currently running DOS program. (This function is only available in some programs.)
Increase the brightness of the display. This key combination overrides the XtraBright/XtraDim setting. For more information, see Adjusting brightness on page 50. Decrease the brightness of the display. This key combination overrides the XtraBright/XtraDim setting. For more information, see Adjusting brightness on page 50.
Mute the sound. Press the key combination again to restore the sound. For more information, see Adjusting the volume on page 53. Increase the volume. For more information, see Adjusting the volume on page 53.

Important Do not interrupt the battery recalibration process. If recalibration is interrupted, you must start the process over again.
When the recalibration has finished, the message Press [Esc] key to exit appears.
Press ESC. The battery charge indicator now displays an accurate battery charge. If the battery charge indicator does not show an accurate charge, contact Gateway Customer Care.

Changing batteries

If your convertible tablet PC is connected to AC power, you can change the battery while your convertible tablet PC is turned on. If your convertible tablet PC is not plugged into an AC outlet, you must turn your convertible tablet PC off while changing the battery.
Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway convertible tablet PC. Discard used batteries according to local hazardous material regulations. The battery used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212F (100C), or incinerate. Dispose of used battery promptly. Keep away from children.
Battery latch Battery lock Battery

To change the battery:

Disconnect your convertible tablet PC from the optional port replicator (see Disconnecting from the port replicator on page 113). If your convertible tablet PC is on and is connected to AC power, go to Step 3. -ORIf your convertible tablet PC is on and is not plugged into an AC outlet, save your work and turn off your convertible tablet PC.
Close the LCD panel. Turn your convertible tablet PC over so the bottom is facing up.
Slide the battery lock to the unlocked position, then slide the battery release latch.
Lift the battery out of the bay.
Place a recharged battery into the bay and press down until it snaps into place. Slide the battery lock to the locked position. Turn your convertible tablet PC over.

Extending battery life

Open the LCD panel and press the power button.

Conserving battery power

To conserve power while using the battery to power your convertible tablet PC:

For more information about modem troubleshooting, tap or click Start, then tap or click Help and Support. Type the keyword modem troubleshooting in the Search box , then tap or click the arrow.
The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it begins handshaking. Handshaking is a digital getting acquainted conversation between the two modems that establishes connection speeds and communication protocols. You may hear unusual handshaking sounds when the modems first connect. If the handshaking sounds are too loud, you can turn down the modem volume.
To turn down the modem volume:
Tap or click Start, then tap or click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, tap or click Printers and Other Hardware. Tap/Double-tap or click/double-click the Phone and Modem Options icon, then tap or click the Modems tab.
Tap or click the modem you want to adjust, then tap or click Properties. Tap or click the Modem tab, then adjust the Speaker volume control. Tap or click OK twice to close the Phone and Modem Options dialog box.
See also Pen on page 146 and Touchpad on page 149.
The external mouse does not work
Make sure that the mouse cable is plugged in correctly. Shut down and restart your convertible tablet PC. Remove all extension cables and switch boxes. Try a mouse you know is working to make sure that the mouse port works.
The external mouse works erratically
Clean the mouse. Some mouse pad patterns confuse optical mice. Try the mouse on a different surface.

Networks

You cannot connect to your company network
Every network is unique. Contact your company computer department or network administrator for help.
You cannot connect to your home network
If your convertible tablet PC is a member of a domain at your workplace, you may not be able to connect your convertible tablet PC to your home network workgroup to access shared files or printers on your home network. You may, however, be able to access the Internet through your home network.
Caution If your convertible tablet PC was a member of a domain before you join a workgroup, it is disjoined from the domain and your computer account disabled. Contact your company computer department or network administrator for more information.
Every home network is unique. See the documentation that came with your network equipment for troubleshooting information.
Help and Support For more information about network troubleshooting, tap or click Start, then tap or click Help and Support. Type the keyword network troubleshooting in the Search box , then tap or click the arrow.

Passwords

Your convertible tablet PC does not accept your password
Make sure that CAPS password.

and NUM

are turned off, then retype the
You forgot your startup password

The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your convertible tablet PC for repair. Call Gateway Customer Care for instructions.

PC Cards

You installed a PC Card and now your convertible tablet PC is having problems
Make sure that you have correctly installed required software for the PC Card. For more information, see your PC Cards documentation. Make sure that the PC Card you installed is not causing a system resource conflict. For more information on resource conflicts, see Device installation on page 130.
The convertible tablet PC does not respond to the pen
You are not using the correct pen. Use only Penabled digitizer pens by Wacom such as your convertible tablet PCs pen. The convertible tablet PC does not respond to some other tablet pens or plastic pens.
The pen tip does not line up with the pointer when you tap the screen
The pen and display need recalibrating in both Landscape and Portrait mode. Recalibrate through the Pen Settings tab of the Tablet and Pen Settings dialog box.
Tips & Tricks For instructions on recalibrating pen settings, see Adjusting tablet and Pen Settings in Using Your Tablet PC which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation.
Your convertible tablet PC is not working on AC power
Make sure that your AC power adapter is connected correctly to your convertible tablet PC. For more information, see Connecting the AC adapter on page 24. If your convertible tablet PC is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on. Make sure that the AC power adapter cables are free from cuts or damage. Replace any damaged cables.
Your convertible tablet PC is not working on battery power
Check the power management settings.
Tips & Tricks For more information about using power management settings, see Changing Power-Saving Settings in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. www.gateway.com
Make sure that the battery is installed correctly. For more information, see Installing the battery on page 24. Make sure that the battery is fully recharged. For more information, see Recharging the battery on page 81. Make sure that the battery is calibrated correctly. For more information, see Recalibrating the battery on page 81. Let the battery return to room temperature.

Printer

The printer will not turn on
Make sure that the printer is online. Many printers have an online/offline button that you may need to press. Make sure that the power cable is plugged into an AC power source.

Telephone support

Before calling Gateway Customer Care
If you have a technical problem with your convertible tablet PC, follow these recommendations before contacting Gateway Customer Care:
Make sure that your convertible tablet PC is connected correctly to a grounded AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on. If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged in securely. If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturers documentation and technical support resources. If you have how to questions about using a program, see:
Online Help Printed documentation The Microsoft Windows documentation The software publishers Web site
See the troubleshooting section of this chapter.
Warning To avoid bodily injury, do not attempt to troubleshoot your convertible tablet PC problem if: Power cords or plugs are damaged Liquid has been spilled into your convertible tablet PC Your convertible tablet PC was dropped The case was damaged Instead, unplug your convertible tablet PC and contact a qualified computer technician.
Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. Make sure that your convertible tablet PC is nearby at the time of your call. The technician may have you follow troubleshooting steps.

Telephone numbers

Gateway offers a wide range of customer service, customer care, and information services.
Automated troubleshooting system

Service description

Use an automated menu system and your telephone keypad to find answers to common problems.

How to reach

800-846-2118
You can access the following services through your telephone to get answers to your questions: Resource
Answers by Gateway Gateway Customer Care
Get tutorial assistance for hardware and software issues. This is a fee-based service. Talk to a Gateway Customer Care representative about a non-tutorial technical support question. (See Before calling Gateway Customer Care on page 151 before calling.)

www.gateway.com/answers

Gateway Customer Care telephone numbers vary by country or region. See the label on the bottom of your convertible tablet PC. For more information, see Identifying your model on page 18. 800-827-6364 (US) 888-265-4357 (Canada) 888-888-2075 (US) 888-387-7752 (Canada)

America Online

Get support for your America Online ISP account. Get information about available systems.

Self-help

If you have how-to questions about using your Gateway-supplied hardware or software, see the following resources:

Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 5.35 GHz band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label. The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by the FCC. The wireless devices installed in this system are intended to be used indoors. In some areas, use of these devices outdoors is prohibited. Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service.
The transmitting device embedded in this notebook may not be used with any antenna other than the one provided with the notebook.
Caution In order to comply with FCC requirements this transmitter must not be operated (or co-located) in conjunction with any other transmitter or antenna installed in the notebook.
Unintentional emitter per FCC Part 15
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help.

Compliance Accessories: The accessories associated with this equipment are: shielded video cable when an external monitor is connected. These accessories are required to be used in order to ensure compliance with FCC rules.
FCC declaration of conformity
Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product:

Gateway M275

This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the notebook.
Recycle or dispose of the used notebook properly according to federal, state and local laws.
California Proposition 65 Warning
Warning This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm.

Mercury Warning

The lamp in this display contains mercury. Do not put in trash. Recycle or dispose as hazardous waste.
Telecommunications per Part 68 of the Code of Federal Regulations (CFR 47) (applicable to products fitted with USA modems)
Your modem complies with Part 68 of the Code of Federal Regulations (CFR 47) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company. A telephone line cord with a modular plug is required for use with this device. The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68-compliant. See installation instructions for details. The Ringer Equivalence Number (REN) is used to determine the number of devices which may be connected to the telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. If this device causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. The telephone company may request that you disconnect the equipment until the problem is resolved. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. This equipment cannot be used on telephone company-provided coin service. Connection to party line service is subject to state tariffs. Contact the state public utility commission or public service commission for information. When programming or making test calls to emergency numbers:

Specifications for the Gateway M275 Convertible Tablet Notebook
Specifications are subject to change without notice or obligation. Processor and Core Logic
Processor options One Intel Pentium M CPU To determine your Tablet PCs processor speed, click/tap Start, My Computer, then tap/click View System Information. The processor speed is listed. Processor packaging Level 2 cache Core logic Processor side bus speed BIOS Intel uFCBGA 1 MB Intel 85855GME + ICH4-M 400 MT/s (400MHz) Phoenix BIOS 512 KB Flash ROM SMBIOS 2.3 support Advanced Configuration and Power Interface 1.0b (ACPI 1.0b) support Wired for Management 2.0 (WfM 2.0)

System memory

Memory type Memory expansion options 333 MHz DDR SDRAM Two 200-pin industry standard DDR-SODIMM sockets Accepts two PC1600 DDR SDRAM memory modules 1024 MB maximum system memory No on-board memory To determine your notebooks memory, click/tap Start, My Computer, then click/tap View System Information. The memory is listed.

www.gateway.com

Graphics controller
Intel 85855GME (chipset integrated) 2D hardware acceleration 3D rendering acceleration
Video memory LCD display panel
UMA (shared memory) architecture with Dynamic Video Memory Technology (DVMT) 14.1-inch active matrix (TFT) LCD color display, tablet version Maximum panel resolution: (XGA) Maximum color depth: 32-bit (16.7 million colors)
LCD supported video modes LCD maximum refresh rate Controls

XGA 60 Hz

Brightness level selectable through FN keys (up, down) Auto dim on battery Auto bright on AC power Supports dual display and extended desktop Integrated TV encoder
External video External CRT resolutions
Supports standard IBM VGA compatible modes Maximum resolution: Maximum color depth: 32-bit (16.7 million colors)
External CRT maximum refresh rate TV out (S-Video) jack IEEE 1394
75 Hz Supports NTSC/PAL connection to standard TV monitors with S-Video jack on port replicator
One 4-pin connector 100/200/400 mbps Supports video and audio capture Software included for motion and still-frame capture
Audio chipset Sound support Sigmatel Soft Audio AC97 rev 2.3 codec (STAC9752)
PCI interface audio Multi-stream Direct Sound and Direct Sound 3D acceleration SoundBlaster Pro, MIDI, Windows Sound System compatible, MP3, WMA S/PDIF output for PCM or AC-3 content via Toslink jack on port replicator PCI Power Management Interface (PPMI) 1.1 compliant

Digital DVD audio

Provides full 5.1 channel Dolby Digital output (AC-3) from DVD decoder through Toslink optical S/PDIF jack on port replicator.
Volume controls Internal speakers Internal microphone Audio jacks
Volume control keys on keyboard Software control provided through Windows Stereo speakers built into sides of notebook 1.5 W maximum output
Omni-directional, low impedance
Stereo headphone output Monophonic microphone input

Communications

Modem features 10/100 Mbps Ethernet interface features
Integrated Agere AC 97 Soft V.92/56K data/fax modem Uses the RJ-11 jack on the side of the notebook Integrated Intel 85855GME IEEE 802.3 (10/100 BASE-TX) Ethernet interface Uses the RJ-45 jack on the back of the notebook Supports Wake on LAN from S3 power mode

Wireless Ethernet interface features (Factory installed option)
Intel PRO/Wireless IEEE 802.11b network card embedded in the notebook -ORBroadcom BCM94306 IEEE802.11g network card embedded in the convertible tablet PC -ORIntel PRO/Wireless IEEE 802.11b/g network card embedded in the notebook -OR-
Broadcom BCM94300 IEEE802.11a/g network card embedded in the convertible tablet PC Antenna: Uses factory-installed internal antenna assembly
Operating channels: 11 selectable channels Button toggle: Turns wireless Ethernet emitter on or off Security: 128 and 64 bit WEP encryption Operating Frequency 2.4 GHz Direct Sequence Spread Spectrum (IEEE 802.11b and IEEE 802.11g) 5.0 GHz (IEEE 802.11a) Maximum Data Rate
54 Mbps (IEEE802.11g and IEEE 802.11a) 11 Mbps (IEEE802.11b)

Input/Output (I/O)

Keyboard
U.S. English keyboard Full-sized 86-key keyboard 19 mm 19 mm key pitch 3.0 mm keystroke Gateway EZ-Pad touchpad 2-buttons plus rocker switch
Pointing device Multifunction buttons LCD panel buttons
Four hot keys that launch e-mail, Web browser, help application, and My Computer Four buttons that are used to control the convertible tablet PC when in tablet mode
Screen rotation Tablet input panel Brightness boost/dim Windows security
Microphone LED status indicators
Integrated monophonic microphone
Hard drive access DVD or DVD/CD-RW drive access Memory card access Battery status Power/Suspend Caps lock Scroll lock PAD lock Two USB 2.0 (4-pin) IEEE 1394 (4-pin) V.92, 56K Modem (RJ-11) 10/100 Ethernet (RJ-45) External monitor (VGA) Stereo headphone output Monophonic microphone input PC Card socket (one Type II) Docking port DC input

Input/Output (I/O) ports

PCMCIA
Accepts one Type II device Ricoh R5C593 controller NOTE: This notebook does not support Zoomed Video.

Docking Solution

Type Docking supported Port replicator
Hot dock Warm dock Cold dock Two PS/2 Three USB 2.0 (4-pin) S-Video TV out External monitor (VGA) Parallel High-speed serial Ethernet (RJ-45) S/PDIF digital audio out Monophonic microphone input Stereo headphone output Analog audio line input (stereo) Docking port DC input

Input/Output (I/O ports)

Security

Kensington lock loop

Storage

Hard drive controller Hard drive Supports up to Ultra DMA 100 and up to PIO mode 4 User removable 2.5-inch diameter 9.5 mm height To find the hard drive capacity, click/tap Start, then click/tap My Computer. Right-click/Button-tap the drive letter, then click/tap Properties. The drives capacity and available space appears. If the drive has multiple partitions (for example, C: and D:), add the capacities of each partition to determine the drives total capacity.

Super I/O controller Memory card reader
NS PC87391 LPC super I/O controller IEEE 1284 compliant parallel port
Supports the following card types:
Memory Stick MultiMediaCard Secure Digital SmartMedia

Modular bay

One modular bay is available on the notebook. Optical Drive To determine the type of optical drive in a bay, examine the drive trays plastic cover. A DVD logo indicates a DVD drive, and a DVD logo in combination with a CD-R/RW logo indicates a DVD drive that also is a recordable/rewritable CD drive. Available drives include:
DVD Combination DVD/CD-RW
Intelligent charger AC adapter Supports dynamic charge current to achieve the best charge performance
19 VDC, 3.16A, 60 W output Automatically adjusts for 100 to 240 VAC, 50 to 60 Hz power sources Three-wire design Removable Lithium Ion battery pack Embedded controller inside to support smart battery
Battery type Battery capacity
8-cell Li-Ion 3.6 Ah 14.8 V nominal 53.28 Wh Battery life varies depending on configuration, programs, power management settings, and features used. Recharge time varies, depending on usage.

Power management

Advanced Configuration and Power Interface 1.0b or later (ACPI 1.0b or later) support SMBIOS 2.3 PC 2001 compliant Keyboard-activated pop-up display gives battery charge as a percentage remaining Icon on taskbar shows battery charge as a percentage remaining

Controls

Power switch Reset hole Lid switch
Power On/Off, Suspend/Resume, or Hibernate Resets whole system if notebook cannot recover by power switch System power on with lid raise, LCD On/Off, Suspend/Resume, or Hibernate

Passwords Physical

Power-on password (2-level password support) Hard drive password System memory compartment screws Hard drive kit screw Kensington security slot on notebook sides

System software

Operating system System management Microsoft Windows XP Professional Tablet PC Edition
SMBIOS 2.3 BIOS support Advanced Configuration and Power Interface 1.0b (ACPI 1.0b) support Support for Wake on LAN from S3 power mode Support for Intel LANDesk Client manager 6.0 Wired for Management 2.0 (WfM 2.0) enabled PC2001 specification Advanced Configuration and Power Interface 1.0b (ACPI 1.0b) or later SMBIOS 2.3 Windows Hardware Quality Labs (WHQL) certified

System compatibility

Quick boot

Supported

Physical specifications
Dimensions ~1.2 12.6 11.1 in. (H W D) ~282 mm (H W D) System weight ~5.7 lbs. ~2.6 kg Includes DVD drive and 8-cell battery AC adapter weight ~0.9 lbs ~0.41 kg Includes cord

Environment

Operating temperature Storage temperature Operating humidity 41F to 95F (5C to 35C) -4F to 140F (-20C to 60C) 20% to 80% relative humidity; no condensation
Storage humidity Operating altitude, maximum Storage altitude, maximum
10% to 90% relative humidity; no condensation 8,000 feet at 59F (2,438 meters at 15C) 12,000 feet (3,658 m)
MAN SYS M275 SPEC R1 02/04