User Guide

Gateway M675 Notebook

1 Getting Help. 1

Gateway Web site. Using eSupport. Help and Support. Searching for a topic. Using Your Computer guide. Online help. 6 7
2 Checking Out Your Gateway Notebook. 9
Front. Left Side. Right Side. Back. Bottom. Keyboard area. Identifying your model. Gateway model and serial number. Gateway serial number. Internal wireless label. Microsoft Certificate of Authenticity. Finding your specifications. Accessories. 24

3 Getting Started. 27

Connecting the AC adapter. Protecting from power source problems. Starting your notebook. Waking up your notebook. Turning off your notebook. Restarting (rebooting) your notebook. Status indicators. Using the keyboard. Key types. System key combinations. Multi-function buttons. Using the audio controls. Using the EZ Pad touchpad. Using the touchpad.

www.gateway.com

Adjusting the volume.45 Configuring the audio jacks.46 Turning your wireless network on or off.49
4 Using Drives and Ports.51
Changing modules.52 Using the CD or DVD drive.54 Identifying drive types.54 Inserting a CD or DVD.56 Playing a CD.57 Playing a DVD.57 Creating CDs and DVDs.57 Using the optional diskette drive.58 Using the optional memory card reader.59 Memory card types.60 Using a memory card.60 Using the memory card reader externally.62 Adding and removing a PC Card.63 Viewing the display on a projector or monitor.65 Viewing the display on a television.67

5 Managing Power.71

Monitoring the battery charge.72 Recharging the battery.73 Recalibrating the battery.74 Changing batteries.75 Replacing the battery.76 Extending battery life.78 Conserving battery power.78 Using alternate power sources.79 Changing power modes.79
6 Upgrading Your Notebook.81
Preventing static electricity discharge.82 Adding or replacing memory.83 Replacing the hard drive kit.86
7 Using the Optional Port Replicator.91
Front.92 Back.93 Connecting to the port replicator.97
Attaching to the port replicator. 97 Disconnecting from the port replicator. 98 Securing your port replicator. 99
8 Maintaining Your Notebook. 101
Caring for your notebook. Cleaning your notebook. Cleaning the exterior. Cleaning the keyboard. Cleaning the notebook screen. Cleaning CDs or DVDs. Protecting your notebook from viruses. Updating Windows. Restoring your system. 108

9 Troubleshooting. 109

Safety guidelines. First steps. Troubleshooting. Audio. Battery. CD drives. Device installation. Diskette drive. Display. DVD drives. File management. Hard drive. Internet. Keyboard. Memory. Memory card reader. Modem (dial-up). Mouse. Networks. Passwords. PC Cards. Power. Printer. Sound. Touchpad. Video.

131 131

Telephone support.132 Before calling Gateway Customer Care.132 Telephone numbers.133
A Safety, Regulatory, and Legal Information.135 Index. 147

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Chapter 1: Getting Help

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Gateway Web site

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Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters.

Important

If the battery charge indicator does not turn blue after 24 hours, contact Gateway Customer Care at support.gateway.com.

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Warning High voltages can enter your notebook through both the power cord and the modem connection. To protect your notebook and avoid electrical shock, use a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.

Warning

Your AC adapter may have a built-in ventilation fan. Do not block or insert objects into these holes or the slots at the opposite end of the AC adapter.

Starting your notebook

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To start your notebook:

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Tips & Tricks For more information about changing the power button mode, see Changing Power-saving Settings in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
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To turn off your notebook:
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Important If for some reason you cannot use the Turn Off Computer option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it.
Restarting (rebooting) your notebook

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To close unresponsive programs and restart your notebook:
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Navigation keys

Volume keys
Press this key to open the Windows Start menu. This key can also be used in combination with other keys to open utilities like (Search utility), (Run utility), and (Explorer utility).
Press this key for quick access to shortcut menus and help assistants in Windows. Press these keys to move the cursor up, down, right, or left. Press these colored keys in combination with the G key to control the screen brightness.
Arrow keys LCD brightness keys

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Press and hold 9G, then press this system key. To.
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Display the power status box in the upper-left corner of your display. The box shows the battery charge level, the BIOS version, and whether the AC adapter is being used. Press the key combination again to close this box. Toggle your notebooks display between the LCD, an external monitor, or both displays at the same time. A monitor must be plugged into the monitor port on your notebook. Enter Standby mode. Press the power button to leave Standby mode. For more information, see Changing power modes on page 79. Pause the text scrolling in a DOS screen. Press this key combination again to continue scrolling. The Scroll Lock status indicator appears when this function is turned on. (This function is only available in some programs.) Pause execution of a DOS program. (This function is only available in some programs.)
Stop the currently running DOS program. (This function is only available in some programs.)
Increase the brightness of the display.
Decrease the brightness of the display.
Using the keyboard Press and hold 9G, then press this system key. To.
Mute the sound. Press the key combination again to restore the sound. For more information, see Adjusting the volume on page 45. Increase the volume. For more information, see Adjusting the volume on page 45.
Decrease the volume. For more information, see Adjusting the volume on page 45.

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Help Internet E-mail My Computer Wireless Network

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E-mail Internet Help My Computer Wireless Network

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Open your default e-mail program. Open your default Web browser. Open online help. Open the My Computer window. Turn the wireless network on or off.

Using the audio controls

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Stop Play/ Pause Back Next Volume up Volume down
Skip back one song or track.

Play/Pause

Start or pause playing.

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Important If the CD or DVD drive is not in the modular bay, you need to swap modules. For more information about swapping modules, see Changing modules on page 52.
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Important When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up.

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Using the CD or DVD drive

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Tips & Tricks For more information about playing CDs, see Playing CDs in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.

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Tips & Tricks For more information about playing DVDs, see Playing DVDs in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.

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Tips & Tricks For more information about creating CDs and DVDs, see Creating CDs and DVDs in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.

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Warning Do not expose diskettes to water or magnetic fields. Exposure could damage the data on the diskette.
If your notebook did not come with a diskette drive, you can order one from Gateway.

Diskette slot

Diskette eject button

To use a diskette:

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Important If the diskette drive is not in the modular bay, you need to swap modules. For more information about swapping modules, see Changing modules on page 52.
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Using the optional memory card reader
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Tips & Tricks If your notebook did not come with a memory card reader, you can order one from Gateway.
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Left slot Right slot

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Card Type

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MultiMediaCard Secure Digital SmartMedia (3.3V only)

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If the memory card reader is not in the modular bay, you need to swap modules or use the reader externally. For more information about swapping modules, see Changing modules on page 52. For more information about using the reader externally, see Using the memory card reader externally on page 62.
Insert the SmartMedia card with the label facing down. Your notebook only accepts 3.3V SmartMedia cards.
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To remove a memory card:

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icon in the taskbar

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Adding and removing a PC Card

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If the remove hardware icon does not appear on the taskbar, click the show hidden icons button.

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Viewing the display on a projector or monitor

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Press G+ to switch between viewing the display on the LCD panel and viewing the display on the projector or monitor.
If an external monitor or projector is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not enter Standby mode.
Viewing the display on a television

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Important To turn on external video by default, connect the television (or other external video device) before starting your notebook.
Audio is not transmitted through the S-Video out jack. Use the built-in speakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system using the S/PDIF jack to hear sound while playing a DVD. DVD playback to a VCR will be scrambled by copyright protection software.
To view your notebook display on a television:
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Important If the Enable TV and TV buttons are grayed out, your notebook has not detected the television. Make sure that the television is turned on and connected correctly.
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If you are traveling internationally, you may need to change the video standard. For example, many televisions in Asia use PAL instead of NTSC.
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Chapter 5: Managing Power

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Important If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button. If the icon still does not appear, make sure that Always show icon on the taskbar is checked on the Power Options Properties Advance tab. For more information, see Changing advanced settings in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
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Recharging the battery

Important This LED only lights up when the notebook is connected to AC power. For the location of the battery charge indicator, see Status indicators on page 34.

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Changing batteries

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Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to the manufacturers instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212F (100C), or incinerate. Dispose of used battery promptly. Keep away from children.

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Important Use only memory modules designed for the Gateway M675.
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Chapter 7: Using the Optional Port Replicator

Kensington lock ring

Docking port

Docking release latch

Secure your notebook and port replicator to an object by connecting a Kensington cable lock through this ring and into the Kensington lock slot on your notebook. For more information, see Securing your port replicator on page 99. Connect the notebook to this port. Warning! Power is passed through this port. This docking connection is certified to UL 1950 for use only with notebooks designed for your Gateway port replicator.
Press the release latch to release the notebook.
Universal jack 3 Universal jack 1 USB ports Monitor port Serial port Ethernet jack Universal jack 5 Power connector
PS/2 S-Video mouse port out jack PS/2 keyboard port
Modem S/PDIF jack digital audio jack

Universal jack 4

USB ports
Plug USB (Universal Serial Bus) devices (such as a USB Iomega Zip drive, printer, scanner, camera, keyboard, or mouse) into these ports. Plug an analog VGA monitor or projector into this port. For more information, see Viewing the display on a projector or monitor on page 65. Plug a serial device (such as a digital camera) into this port. Plug a 10/100/1000 Ethernet network cable into this jack.

Serial port Ethernet jack
Chapter 7: Using the Optional Port Replicator Component
Universal jack 1 (blue plug)
This jack is user configurable for one of the following: Off (Default) Stereo in: an external audio input source (such as a stereo) can be plugged into this jack so that you can record sound on your notebook or play sound through the notebook speakers. Stereo out: an amplified external audio device (such as a stereo) can be plugged into this jack so you can play your notebook audio through that device. Important: Stereo out can be configured as Stereo Left/Right, Center/Subwoofer, and Surround Left/Right
For information on configuring this jack, see Configuring the audio jacks on page 46. Universal jack 3 (green plug) -1 This jack is user configurable for one of the following: Headphone: headphones or amplified speakers can be plugged into this jack. The built-in speakers are turned off when speakers or headphones are plugged into this jack. Important: A headphone can only be plugged into this jack or universal jack 2 on the notebook.
Off Stereo in: an external audio input source (such as a stereo) can be plugged into this jack so that you can record sound on your notebook or play sound through the notebook speakers. Stereo out: an amplified external audio device (such as a stereo) can be plugged into this jack so you can play your notebook audio through that device. Important: Stereo out can be configured as Stereo Left/Right (Default), Center/Subwoofer, and Surround Left/Right
Universal jack 5 (orange plug)
This jack is user configurable for one of the following: Off Stereo in: an external audio input source (such as a stereo) can be plugged into this jack so that you can record sound on your notebook or play sound through the notebook speakers. Stereo out: an amplified external audio device (such as a stereo) can be plugged into this jack so you can play your notebook audio through that device. Important: Stereo out can be configured as Stereo Left/Right, Center/Subwoofer (Default), and Surround Left/Right
For information on configuring this jack, see Configuring the audio jacks on page 46. Power connector PS/2 mouse port PS/2 keyboard port S-Video out jack Plug the AC adapter cable into this connector. Plug a Personal System/2 (PS/2) mouse into this port. Attaching a PS/2 mouse to your port replicator may deactivate the touchpad. Plug a Personal System/2 (PS/2) keyboard into this port. Attaching a PS/2 keyboard to your port replicator may deactivate the built-in keyboard. Plug a standard S-Video cable into this jack and the jack on an S-Video device (such as a television or VCR). For more information, see Viewing the display on a television on page 67. Plug a parallel device (such as a printer) into this port.

Plug a modem cable into this jack.
S/PDIF digital audio jack
Plug an optical (Toslink) AC-3 digital audio cable into this jack.
Universal jack 2 (pink plug)
This jack is user configurable for one of the following: Microphone: a microphone can be plugged into this jack (Default) Important: A microphone can only be plugged into this jack or universal jack 1 on the notebook.
For information on configuring this jack, see Configuring the audio jacks on page 46. Universal jack 4 (black plug) -2 This jack is user configurable for one of the following: Off Stereo in: an external audio input source (such as a stereo) can be plugged into this jack so that you can record sound on your notebook or play sound through the notebook speakers. Stereo out: an amplified external audio device (such as a stereo) can be plugged into this jack so you can play your notebook audio through that device. Important: Stereo out can be configured as Stereo Left/Right, Center/Subwoofer, and Surround Left/Right (Default)
Connecting to the port replicator

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Press down on the outside edges of the notebook. Do not press in the middle or you may damage the LCD screen.
The notebook may detect additional devices and add drivers after being attached to the port replicator. This process must be completed for components to work correctly. Follow any on-screen instructions, if necessary.

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Securing your port replicator

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Regulatory compliance statements
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Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.
To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.

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Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. 802.11B (also known as wireless Ethernet or Wifi) and Bluetooth communication devices are examples of devices that provide wireless communication.

Replacing the Gateway M675 Keyboard
This package includes a replacement keyboard for your Gateway M675 notebook and these printed instructions.

Tools you need

You need a small Phillips screwdriver and a small flat-blade screwdriver to replace the keyboard.
Preventing static electricity discharge
The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).
Warning ESD can permanently damage electrostatic discharge-sensitive components in your notebook. Prevent ESD damage by following ESD guidelines every time you replace the keyboard.

Warning

To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook and unplug the power cord and modem and network cables before replacing the keyboard.
Before replacing the keyboard, follow these guidelines:
Turn off your notebook. Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of your workbench or other grounded connection.
Warning To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.
Touch a bare metal surface on your workbench or other grounded object.

www.gateway.com

Unplug the power cord and the modem and network cables. Remove the battery. For more information, see Changing batteries in your user guide. Disconnect all peripheral devices and remove any PC Cards.
Before working with notebook components, follow these guidelines:
Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam. Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection. Always hold components by their edges. Avoid touching the edge connectors. Never slide components over any surface.

Removing the keyboard

To remove the keyboard:
Follow the instructions under Preventing static electricity discharge on page 1. Turn off your notebook. Disconnect the AC adapter and modem and network cables. Disconnect your notebook from the optional port replicator. Turn your notebook over so the bottom is facing up. Remove the battery. Turn your notebook over so the top is facing up. Open the LCD panel to the fully open position.
Slide the keyboard bezel to the right, then lift the bezel off your notebook.
With a small Phillips screwdriver, remove the five keyboard screws and put them in a safe place.

Screws

Lift the back edge of the keyboard, then move it to the back of your notebook. Be careful not to damage the LCD panel.
Carefully insert the small flat-blade screwdriver between the keyboard cable and the black plastic hinge where the cable connects to the system board. Gently lift the hinge off the cable. The cable is now free and you can remove the keyboard.

Installing the keyboard

To install the keyboard:
Place the new keyboard keys-up on your notebook with the space bar towards you. Be careful not to damage the LCD panel.
Verify the black plastic hinge on the system board keyboard connector is in the raised position. Insert the end of the keyboard cable between the black plastic hinge and the white connector.
Important The plug is correctly oriented if the cable is not twisted.
Press the black plastic hinge onto the keyboard cable.
Lift the keyboard and insert the tabs on the front of it under the palm rest.
Gently press the keyboard down until it is flat all the way across. The keyboard should easily fall into place. Replace the five keyboard screws.
Lay the bezel back in its channel, with the right side of the bezel hanging over the edge of the notebook by approximately 1/4 inch.
Slide the bezel back into place.
Press down on the bezel in several places to make sure it is in place. The bezel is correctly mounted when you can run your finger along the bezel and find no loose spots. The bezel should be flat all the way across.
Warning If the bezel is not correctly replaced, your notebook could be damaged when you try to close the LCD panel.
Replace the battery, connect the power adapter and modem and network cables, then turn on your notebook.

Safety, Regulatory, and Legal Information
See your users guide for important technical support, safety, regulatory, and legal information.
2003 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.
MAN RPL M675 KB INST R0 11/03