HP Deskjet 3900 series

User's guide
Hewlett-Packard Company notices
The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of HewlettPackard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. Adobe, AdobeRGB, and Acrobat are trademarks of Adobe Systems Incorporated. Copyright 2005 Hewlett-Packard Development Company, L.P.

Terms and conventions

The following terms and conventions are used in this user's guide. Terms The HP Deskjet printer is also referred to as the HP printer or printer. Cautions and warnings A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example: Caution Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. A Warning indicates possible harm to you or to others. For example: Warning Keep both new and used print cartridges out of the reach of children.

Contents

3 Welcome....3 Special features....4 Get started....5 Printer features...5 Power button and light....6 Paper tray....6 Print cartridges...8 Ink-backup mode....9 Connect to the printer...10 Print photos....11 Print borderless photos....11 Print photos with a border...13 HP Real Life technologies...14 PhotoREt....15 Maximum dpi....15 Exif Print....16 Store and handle photo paper...16 Save money when printing photos..16 Print other documents....18 E-mail....18 Letters....19 Documents....20 Envelopes....21 Brochures....21 Greeting cards....22 Postcards....23 Transparencies....24 Labels....25 Index cards and other small media...26 Booklets....27 Posters.....28 Iron-on transfers....29 Printing tips....31 Printing shortcuts...31 Fast/economical printing....31 General everyday printing... 32 Presentation printing...32 Set default settings for the printer...32 Select a print quality...33 Set the page order...33 Print multiple pages on a single sheet of paper..33 Print preview....34 Set a custom paper size....34 Select a paper type....34 Print task quick sets....35
Two-sided printing...36 Printer software...38 Printer Properties dialog box...38 What's This? help....38 Ink Status window....38 Download printer software updates...Maintenance....40 Install print cartridges...40 Align the print cartridges....42 Automatically clean print cartridges...43 Print a test page....43 View estimated ink levels... 43 Maintain the printer body...44 Remove ink from your skin and clothing...44 Manually clean print cartridges....44 Maintain print cartridges....46 Printer Toolbox....Troubleshooting....48 Printer does not print....48 Paper jam....49 Paper problems....50 Printer is stalled....51 Print cartridge problems... 51 Photos do not print correctly...53 Print quality is poor....54 Document is misprinted...55 Problems with borderless documents..55 Error messages....58 Power light is flashing...60 Document prints slowly....61 If you continue to have problems...Supplies....62 Paper....62 USB cables....Specifications....63 Printer specifications....Environmental information...64 Environmental statement...64 Print cartridge recovery.... 65 Index.....67 8

Welcome

To find an answer to a question, select one of the following topics:

Special features Get started Connect to the printer Print photos Print other documents Printing tips Printer software Maintenance Troubleshooting Supplies Specifications Environmental information

Special features

Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: User friendly: Easy to install and operate. Borderless printing: Print 4 x 6 inch photos to the edges of the paper by using the borderless printing feature. Ink level indicator: Know the approximate ink level of each print cartridge with the onscreen Ink Status window. Ink-backup mode: Use ink-backup mode to continue printing with one print cartridge when the other print cartridge has run out of ink. Real Life technologies: HP Real Life technologies make it easy for you to get better photos. Automatic red-eye removal and adaptive lighting to enhance detail in shadows are just a few of the technologies included.

Connect to the printer

The printer connects to the computer with a universal serial bus (USB) cable. The computer must be running Windows 98 or later to use a USB cable.
For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer. Note A USB cable might not be packaged with your printer.

Print photos

The printer software offers several features that make printing digital photos easier and improve photo quality. Learn how to perform the following tasks: Print a borderless photo. Print a photo with a border. Use HP Real Life technologies to touch up photos. Get the best combination of speed and quality by using PhotoREt. Achieve the highest printing resolution with maximum dpi. Print an Exif Print-formatted photo if you have Exif Print-enabled software. Prevent photo paper from curling by following the photo paper storage and handling guidelines. Use HP Everyday Photo Paper to save money and ink when printing photos.

Print borderless photos

To print borderless photos, use 4 x 6 inch photo paper with a 0.5 inch tab (10 x 15 cm with 1.25 cm tab); the photo prints without borders on three sides and with a small border on the bottom edge that you tear off to make the photo completely borderless.
If you print on 4 x 6 inch photo paper without tear-off tabs, the printout is borderless on three sides and has a border on the bottom.

Chapter 5

Guidelines Do not print borderless photos in ink-backup mode. Always have two print cartridges installed in the printer. Open the file in a software program and assign the photo size. Ensure that the size corresponds to the paper size on which you want to print the photo. For maximum fade resistance, use HP Premium Plus Photo Paper. Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. Do not exceed the paper tray capacity: 15 sheets of photo paper. Prepare to print 1. Slide the paper guide to the left. 2. Place the photo paper in the right side of the tray. The side to be printed on should face down and the short edge should point towards the printer. If you are using photo paper that has a tear-off tab, verify that the tab is pointing away from the printer. Push the paper into the printer until it stops.

HP Real Life technologies
HP Real Life technologies make it easy for you to get better photos. Automatic redeye removal and adaptive lighting to enhance detail in shadows are just a few of the technologies included. Open HP Real Life technologies Follow these steps to open the HP Real Life technologies dialog box: 1. 2. Open the Printer Properties dialog box. Click the Paper/Quality tab, and then click the Real Life Digital Photography button.
Use HP Real Life technologies Use the HP Real Life technologies dialog box to set these options: 1. 2. 3. 4. 5. 6. Automatic Red-Eye Removal: Click On to automatically remove or reduce redeye in the photo. Photo Brightening: Make washed out images more vivid. Click Automatic to allow the printer software to balance the contrast automatically. Adaptive Lighting: Enhance detail in shadows. Click Automatic to allow the printer software to balance lightness and darkness automatically. SmartFocus: Enhance the image quality and clarity. Click On to allow the printer software to focus the image automatically. Sharpness: Adjust the image sharpness to your preference. Click Automatic to allow the printer software to set the level of sharpening for the image automatically. Smoothing: Soften an image. Click Automatic to allow the printer software to set the level of smoothing for the image automatically.

PhotoREt

PhotoREt offers the best combination of print speed and quality for your image. Follow these steps to print with PhotoREt technology: 1. 2. 3. 4. Open the Printer Properties dialog box. Click the Printing Shortcuts tab or the Paper/Quality tab. Click Best in the Print Quality drop-down list. Select any other print settings that you want, and then click OK.

Maximum dpi

The maximum dpi print quality setting offers 4800 x 1200 optimized dots per inch (dpi) printing. The 4800 x 1200 optimized dpi is the highest quality resolution for this printer. When 4800 x 1200 optimized dpi is selected in the printer software, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and 1200-input dpi). Note Using maximum dpi increases the printing time and requires a large amount of disk space. Follow these steps to print in the 4800 x 1200 optimized dpi mode: 1. 2. 3. 4. 5. Open the Printer Properties dialog box. Click the Paper/Quality tab. In the Type is drop-down list, click More, and then select the appropriate photo paper type. In the Print Quality drop-down list, click Maximum dpi. Select any other print settings that you want, and then click OK. Note Use an HP premium photo paper when printing in the maximum dpi mode to enhance color matching and detail in the photo.

Exif Print

Exif Print (Exchangeable Image File Format 2.2) is an international digital imaging standard that simplifies digital photography and enhances printed photos. When a photo is taken with an Exif Print-enabled digital camera, Exif Print captures information such as exposure time, type of flash, and color saturation, and stores it in the image file. The HP Deskjet printer software then uses this information to automatically perform image-specific enhancements to create outstanding photos. To print Exif Print-enhanced photos, you must have the following items: 1. 2. 3. 4. 5. 6. A digital camera that supports Exif Print Exif Print-enabled photo software Open the file that you want the Exif Print-enabled photo software to print. Open the Printer Properties dialog box. Click the Paper/Quality tab. In the Type is drop-down list, click More, and then select the appropriate photo paper type. In the Print Quality drop-down list, click Normal, Best, or Maximum dpi. Select any other print settings that you want, and then click OK.

Follow these steps to print Exif Print-enhanced photos:
The printer software automatically optimizes the printed image.
Store and handle photo paper
Follow these instructions to maintain the quality of HP brand photo paper. Storage Keep unused photo paper in a plastic bag. Store the packaged photo paper on a flat surface in a cool place. When you are ready to print, remove only the paper that you plan to use immediately from the plastic bag. When you have finished printing, return any unused photo paper to the plastic bag. Do not leave unused photo paper in the paper tray. The paper might start to curl, which can reduce the quality of your photos. Handling Always hold photo paper by its edges. Fingerprints on photo paper can reduce print quality. If the corners of the photo paper curl more than 10 mm (0.4 inch), flatten the paper by putting it in the storage bag, and then gently bending it in the opposite direction of the curl until the paper lies flat. Photo paper should be flat before it is printed on.
Save money when printing photos
To save money and ink when printing photos, use HP Everyday Photo Paper and set the print quality to Normal. HP Everyday Photo Paper is designed to create quality photos with less ink.
16 HP Deskjet 3900 series
Note For higher-quality photos, use HP Premium Plus Photo Paper and set the print quality to Best or maximum dpi.

Print other documents

E-mail

Letters

Documents

Envelopes

Brochures

Greeting cards

Postcards

Transparencies

Labels

Index cards

Booklets

Posters

Iron-on transfers
Printing tips: Minimize your cost and effort while maximizing the quality of your printouts with printing tips. Printer software: Learn about the printer software.
To print an e-mail, use the Printing Shortcuts tab. Guidelines Do not exceed the paper tray capacity: 80 sheets of plain paper. Prepare to print 1. Slide the paper guide to the left. 2. Place the paper with the side to be printed on facing down in the tray, and then push it into the printer until it stops. The paper will extend over the edge of the tray.

Slide the paper guide firmly against the edge of the envelopes.
Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then select the following print settings: Size is: An appropriate envelope size Type is: Plain paper 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box.
To print a brochure, use the Printing Shortcuts tab. For great results, use HP brochure paper.
Guidelines Do not exceed the paper tray capacity: 30 sheets of brochure paper. Prepare to print 1. Slide the paper guide to the left. 2. Place the paper with the side to be printed on facing down in the tray, and then push it into the printer until it stops. The paper will extend over the edge of the tray.
Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click Presentation printing, and then specify the following print settings: Paper type: An appropriate brochure paper Paper size: An appropriate paper size Orientation: Portrait or Landscape 4. Click the Finishing tab, and then select Print on both sides to print on both sides of the brochure paper. For more information, see Two-sided printing. 5. Click OK to print. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box.
To print greeting cards, use the Paper/Quality tab. For great results, use HP Greeting Card Paper. Guidelines Unfold prefolded cards, and then place them in the paper tray. Do not exceed the paper tray capacity: 20 cards. Prepare to print 1. Slide the paper guide to the left.
Fan the edges of the greeting cards to separate them, and then align the edges. Place the greeting cards, with the side to be printed on facing down, in the paper tray. Push the cards into the printer until they stop.
Print Note If your software program includes a greeting card printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. 2. Open the Printer Properties dialog box. Click the Paper/Quality tab, and then specify the following print settings. Size is: An appropriate card size. Type is: Click More, and then select an appropriate card type. Print Quality: Normal. Select any other print settings that you want, and then click OK.

Use the What's this? help to learn about the features that appear in the Printer Properties dialog box.
To print postcards, use the Paper/Quality tab. Guidelines Use only cards that meet the paper size specifications for the printer. For specifications, see the reference guide that came with the printer. Do not exceed the paper tray capacity: 20 cards. Prepare to print 1. Slide the paper guide to the left. 2. Place the cards, with the side to be printed on facing down and the short edge pointing towards the printer, in the tray and to the right. Push the cards into the printer until they stop.
Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: Size is: An appropriate card size. Type is: Click More, and then select an appropriate card type. Print Quality: Normal or Best. 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box.
To print transparencies, use the Printing Shortcuts tab. For great results, use HP Premium Inkjet Transparency Film. Guidelines Do not exceed the paper tray capacity: 20 transparencies. Prepare to print 1. Slide the paper guide to the left. 2. Place the transparencies, with the side to be printed on facing down and the adhesive strip toward the printer, in the tray. The transparencies will extend over the edge of the tray.
Carefully push the transparencies into the printer until they stop so that none of the adhesive strips catch on one another. Slide the paper guide firmly against the edge of the transparencies.
Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click Presentation Printing, and then specify the following print settings: Paper Type: An appropriate transparency film Paper Size: An appropriate paper size 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that appear on the Printer Properties dialog box.
To print labels, use the Printing Shortcuts tab. For great results, use HP Address Labels. Guidelines Use only paper, plastic, or clear labels that are designed specifically for inkjet printers. Use only full sheets of labels. Avoid using labels that are sticky, wrinkled, or pulling away from the protective backing. Do not exceed the paper tray capacity: 15 sheets of labels (use only Letter or A4size sheets). Prepare to print 1. Slide the paper guide to the left. 2. Fan the edges of the label sheets to separate them, and then align the edges. 3. Place the label sheets with the label side facing down in the tray, and then push the sheets into the printer until they stop. The sheets will extend over the edge of the tray.

Slide the paper guide firmly against the edge of the sheets.
Print Note If your software program includes a label printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. 2. 3. Open the Printer Properties dialog box. Click the Printing Shortcuts tab. In the What do you want to do? drop-down list, click General Everyday Printing, and then specify the following print settings: Paper Type: Plain paper Paper Size: An appropriate paper size Click OK.
Use the What's This help to earn about the features that appear in the Printer Properties dialog box.
Index cards and other small media
To print index cards and other small media, use the Paper/Quality tab. Guidelines Use only cards and small media that meet the paper size specifications for the printer. For specifications, see the reference guide that came with the printer. Do not exceed the paper tray capacity: 20 cards. Prepare to print 1. Slide the paper guide to the left. 2. Place the cards, with the side to be printed on facing down and the short edge pointing towards the printer, in the tray and to the right. Push the cards into the printer until they stop.
Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: Size is: An appropriate card size. Type is: Click More, and then select an appropriate card type. 3. Select any other print settings that you want, and then click OK.
Use the What's This? help to learn about the features that appear on the Printer Properties dialog box.
Booklet printing automatically arranges and resizes the pages of a document so that when the document is folded into a booklet, the page order is correct. For example, when a four-page booklet is printed on both sides of the paper, the pages are reordered and printed like this:
Guidelines Do not exceed the paper tray capacity: 80 sheets of paper. Prepare to print 1. Slide the paper guide to the left. 2. Place the paper with the side to be printed on facing down in the paper tray, and then push it into the printer until it stops. The paper will extend over the edge of the tray. 3. Slide the paper guide firmly against the edge of the paper.

Print 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. In the Document Options area, select Print on Both Sides.
In the Booklet layout is drop-down list, click one of the following binding options: Right edge binding Left edge binding Select any other print settings that you want, and then click OK. When prompted, reload the printed pages in the paper tray as shown below.
Click Continue to finish printing the booklet.
For poster printing, sections of the poster are automatically arranged on individual sheets that can be taped together. Guidelines After the sections of a poster have been printed, trim the edges of the sheets and tape the sheets together.
Do not exceed the paper tray capacity: 80 sheets of paper.
Prepare to print 1. Slide the paper guide to the left. 2. Place the paper with the side to be printed on facing down in the tray, and then push it into the printer until it stops. The paper will extend over the edge of the tray.
Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: Size is: An appropriate paper size Type is: Plain paper 3. Click the Finishing tab, and then specify the following print settings: Pages Per Sheet and Posters: Poster 2 x 2, Poster 3 x 3, Poster 4 x 4, or Poster 5 x 5 Orientation: Portrait or Landscape 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box.
When printing iron-on transfers, use HP Iron-on Transfers for great results. Guidelines When printing a mirror image, the text and the pictures are horizontally reversed from what appears on the computer screen.
Do not exceed the paper tray capacity: 10 iron-on transfers.
Prepare to print 1. Slide the paper guide to the left. 2. Place the iron-on transfer paper, with the side to be printed on facing down, in the paper tray, pushing the paper into the printer until it stops. The paper will extend over the edge of the tray.
Print Note If your software program includes an iron-on transfer printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. 2. Open the Printer Properties dialog box. Click the Paper/Quality tab, and then specify the following print settings: Size is: An appropriate paper size. Type is: Plain paper. Print quality: Normal or Best. Click the Advanced tab. Click Printer Features, and then specify the following print setting: Mirror Image: On Note Some iron-on transfer software programs do not require you to print a mirror image. 5. Select any other print settings that you want, and then click OK.

Printing tips

Note The print quality options that are available on the Printing Shortcuts tab vary depending on the type of document that you are printing.

Set the page order

The page order determines the order in which your multipage documents print. To set the page order, follow these steps: 1. 2. 3. 4. Open the Printer Properties dialog box. Click the Advanced tab. Click Document Options, and then click Layout Options. Click one of the following Page Order options: Front to back: Prints the first page of the document last. This setting saves time because you do not have to reorder the printed pages. It is the appropriate setting for most print jobs. Back to front: Prints the last page of the document last. Select any other print settings that you want, and then click OK.
Print multiple pages on a single sheet of paper
Use the printer software to print multiple pages of a document on a single sheet of paper. The printer software automatically resizes the document text and images to fit on the printed page. Follow these steps to print multiple pages of a document on a single sheet of paper: 1. 2. 3. Open the Printer Properties dialog box. Click the Finishing tab. In the Pages Per Sheet and Posters drop-down list, click the number of pages that you want to appear on each sheet of paper.

4. 5. 6.

If you want a border to appear around each page image that is printed on the sheet of paper, select the Print Page Borders check box. In the Page Order Is drop-down list, click a layout for each sheet of paper. Select any other print settings that you want, and then click OK.

Print preview

Use the print preview function to view a printout on your computer before printing a document. If the printout does not look right, you can cancel the print job and adjust the print settings as needed. To preview a printed document, follow these steps: 1. 2. 3. 4. 5. Open the Printer Properties dialog box. Click the Effects tab. Select the Show print preview check box. Select any other print settings that you want, and then click OK. Before the document prints, a preview appears. Do one of the following: Click File and then click Print to HP Deskjet to print the document. Click File and then click Cancel Printing to cancel the print job. Adjust the print settings as needed before trying to print the document again.

Set a custom paper size

Use the Custom paper size dialog box to print on a special paper size. Note This feature is not available for all paper types.
Follow these steps to define a custom paper size: 1. 2. 3. 4. 5. 6. 7. 8. Open the Printer Properties dialog box. Click the Paper/Quality tab. Click the Custom button. The Custom paper size dialog box appears. In the Name drop-down list, click a custom paper size name. Type the paper dimensions in the Width and Length boxes. The minimum and maximum dimensions appear beneath each of the boxes. Click the unit of measurement: Inches or Millimeters. Click Save to save the custom paper size. Click OK to exit the Custom paper size dialog box.

Two-sided printing

Use two-sided printing, also called duplexing, to print on both sides of the paper. Printing on both sides of the paper is not only economical, but environmentally conscious as well. Print a two-sided document To print a two-sided document, follow these steps: 1. 2. 3. 4. 5. Open the Printer Properties dialog box. Click the Printing Shortcuts tab. In the Print On Both Sides drop-down list, click Manually. Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. After the odd-numbered pages have been printed, reload the printed pages, with the printed side facing up.
Click Continue to print the even-numbered pages.
Create a bound two-sided document Select the type of binding that you want for the two-sided document, and then follow the steps for that binding.
Book binding Tablet binding Note Book binding is the most common type of binding.

Book binding

Follow these steps to print a two-sided document with a book binding: 1. 2. 3. 4. 5. Open the Printer Properties dialog box. Click the Finishing tab. Select the Print On Both Sides (Manually) check box. Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. After the odd-numbered pages have been printed, reload the printed pages, with the printed side facing up.

Tablet binding

Follow these steps to print a two-sided document with a tablet binding: 1. 2. 3. Open the Printer Properties dialog box. Click the Finishing tab. Select the following check boxes: Print On Both Sides (Manually) Flip Pages Up Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. After the odd-numbered pages have been printed, reload the printed pages, with the printed side facing up according to the document orientation. Click Continue to print the even-numbered pages.

Printer software

Use the Printer Properties dialog box to select printing options. Use the What This? help to learn more about specific print settings. View the Ink Status window for the approximate ink level of each print cartridge. Download printer software updates for the latest features and improvements.

Ink-backup mode The printer can operate with only one print cartridge installed. For more information, see Ink-backup mode. Installation instructions Follow these steps to install a print cartridge: 1. 2. 3. Press the Power button to turn on the printer. Open the printer cover. The cradle moves to the center of the printer. Push down on the print cartridge and slide it out of the print cartridge cradle.
Press the Power button. Lift the printer cover. Push down on the print cartridge. Slide the print cartridge out of the cradle.
Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom and facing toward the printer.
Remove the pink tape only.
Caution Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.

Chapter 9

Ink nozzles Copper contacts
Slide the print cartridge firmly into the cradle at a slight upward angle until you feel resistance.

6. 7. 8.

Push the cartridge into the cradle. You hear a snap when the print cartridge is correctly positioned. Close the printer cover. Align the print cartridges for optimum print quality.
For information about storing print cartridges, see Maintain print cartridges. For information about recycling empty print cartridges, see Print cartridge recovery. Warning Keep both new and used print cartridges out of the reach of children.
Align the print cartridges
After installing a print cartridge, align the print cartridges to ensure the best print quality. To align the print cartridges: 1. 2. 3. 4. Load Letter or A4 plain, white paper in the paper tray. Open the printer Toolbox. Click Align the Print Cartridges. Click Align, and then follow the onscreen instructions.
Automatically clean print cartridges
If your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges might be low on ink or might need to be cleaned. If the print cartridges are not low on ink, follow these steps to clean the print cartridges automatically: 1. 2. 3. Open the printer Toolbox. Click Clean the Print Cartridges. Click Clean, and then follow the onscreen instructions.

Verify the following Verify the following conditions if the printer is not printing: The printer is connected to the power source. The cable connections are secure. The printer is turned on. The print cartridges are the correct print cartridges for the printer and are properly installed. The paper or other media is correctly loaded in the paper tray. The printer cover is closed. The rear access door is attached.
Check the power light If the Power light is flashing, there might be an error. See Power light is flashing for more information. Check the printer cable connection If the printer cable is attached to a USB hub, a printing conflict might exist. Two methods are available for solving the conflict: Attach the printer USB cable directly to your computer. When printing, do not use other USB devices that are attached to the hub.
Check the print queue The printer will not print if a print job is stalled in the print queue. To resolve a print job that is stalled in the queue, complete the following steps: 1. 2. 3. 4. 5. 6. 7. 8. For Windows 2000, click Start, click Settings, and then click Printers. For Windows XP, click Start, and then click Printers and Faxes. Double-click the name of the HP Deskjet printer. Click the Printer menu, and then click Pause Printing. Click the Printer menu again, and then click Cancel all documents. Click Yes. Click the Printer menu, and then click Resume Printing. If there are still documents in the list, restart the computer. After restarting, if there are still documents in the list, repeat steps 1-6.
If the printer still does not print 1. Select the topic below that best describes the problem: Paper jam Out-of-paper message Printer is stalled 2. If the printer still does not print, shut down, and then restart your computer.

Paper jam

Follow each of these steps until the paper jam is cleared. 1. 2. 3. 4. Remove the paper from the paper tray. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. Turn off the printer. Remove the rear access door. Press the handle to the right, and then pull out the door.
Remove the paper jam from the back of the printer, and then replace the rear access door securely.

Chapter 10

If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover. Caution Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front.

Warranty date Selection number
Check the list of print cartridges that can be used in the printer. a. Open the printer Toolbox. b. Click the Estimated Ink Levels tab. c. Click the Print Cartridge Information button and view the list of print cartridge selection numbers. The reference guide that came with the printer also shows the print cartridge selection numbers. Check the warranty date on the print cartridge. If the print cartridge has the wrong selection number, or if the warranty has expired, install a new print cartridge. Close the printer cover. If the Power light is not flashing, then the problem is fixed. If the Power light is flashing, visit HP Technical Support at www.hp.com/support.
Print cartridge problem message If you receive a message about a problem with one of the print cartridges, follow these steps: 1. 2. Raise the printer cover and remove the print cartridge that was named in the error message. Reinstall the print cartridge. If the Power light is not flashing, the problem is solved. If the Power light is flashing, go to the next step. Manually clean the print cartridge. Reinsert the print cartridge in the printer and close the printer cover. If the Power light is still flashing, the print cartridge is faulty and must be replaced. Note You can print with one print cartridge in ink-backup mode if you do not have a replacement print cartridge available. 5. If the Power light continues to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support.
"Printing in ink-backup mode" message When the printer detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the printer and affects the quality of printouts. If you receive the ink-backup mode message and two print cartridges are installed in the printer, verify that the plastic tape has been removed from each print cartridge. When the protective piece of plastic tape covers the print cartridge contacts, the printer cannot detect that the print cartridge is installed.
Remove the pink plastic tape.
"Print cartridge is in the wrong slot" message If you receive this error message, the print cartridge is installed in the wrong side of the print cartridge cradle. Always install the tri-color print cartridge in the left print cartridge cradle compartment. Install the black print cartridge in the right print cartridge cradle compartment.

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HP Deskjet 3900 series

Reference Guide Gua de referencia Guia de referncia
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HP worldwide support

www.hp.com/support
Support for the following countries/regions is available at www.hp.com/support: Austria, Belgium, Central America & The Caribbean, Denmark, Spain, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the United Kingdom.
Argentina (Buenos Aires) Argentina Australia Australia (out-of-warranty) Brasil (Sao Paulo) Brasil Canada (Mississauga Area) Canada Chile 55-11-4004-7751 0-800-709-7751 (905) 206-4663 1-800 -474-6836 800-360-999 021-3881-4518 800-810-3888 Colombia (Bogota) Colombia Costa Rica esk republika Ecuador (Andinatel) Ecuador (Pacifitel) 5222 El Salvador 800-6160 + 2649 Guatemala 1-800-711-4098 Magyarorszg India Indonesia (0) 4848 Jamaica 1-800-711-2884 0570-000511 03-3335-+62 (21) Trinidad & Tobago Trkiye United States Uruguay Venezuela (Caracas) Venezuela Vit Nam www.hp.com/support 0004-054-177 58-212-278-8666 0-800-474-68368 +1-800-711-(380 44) 4903520 571-606-9191 01-8000-51-4746-8368 0-800-011-1-999-119 800-711-2884 1-800-225-528 800-711-2884 54-11-4708-1600 0-800-555-910 Malaysia Mexico (Mexico City) Mexico New Zealand Nigeria Panama Paraguay Per Philippines Polska Puerto Rico Repblica Dominicana Romnia () (-) 1444 Singapore Slovakia South Africa (International) South Africa (RSA) Rest Of West Africa 50222444 + 0001030 + 80 02-8722-8000 +66 (2) 1-800-711-0-800-000 1-877-232-0589 1-800-711-2884 (21) 1588-55-5258-9922 01-800-472-68368
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English

Edition 1, 03/Copyright Hewlett-Packard Development Company, L.P.

Notice

The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, Finder, Mac, Macintosh, MacOS, Powerbook, Power Macintosh, and Quickdraw are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Pentium is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. Adobe, AdobeRGB, and Acrobat are trademarks of Adobe Systems Incorporated. Linux is a U.S. registered trademark of Linus Torvalds.
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The HP Deskjet 3900 series printer
Thank you for buying an HP Deskjet printer! The printer box contains the following items.
8. Printer software CD * A black print cartridge is not included for some printer models. It is not required to operate the printer. ** The power supplies and power cords might vary in appearance.

1. 2. 3. 4. 5. 6. 7.

HP Deskjet 3900 series printer Black print cartridge* Tri-color print cartridge Power supply** Power cord** Setup posters (Windows and Macintosh) This reference guide
If any of these items are missing from the box, talk to an HP dealer or contact HP Support. See HP support on page 12 for more information. See the setup poster for additional items that might come with your printer.

Whats in this guide?

This reference guide contains the following information about your printer:
Finding information. 3 Connecting to the printer. 4 Printer operation. 5 Print cartridges. 5 Troubleshooting. 6 Installation troubleshooting for Windows. 6 Printer is not printing after installation. 8 Paper jam. 11 HP support. 12 HP printer limited warranty statement. 13 Product specifications. 14 Regulatory model identification number. 15 Regulatory notices. inside back cover Print cartridge selection numbers. back cover

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Finding information

In addition to this reference guide, several documents are included with the HP printer.

Windows

Setup poster
The setup poster offers information about printer software and hardware setup and installation troubleshooting.

Macintosh

Onscreen users guide
See the onscreen users guide for information about printer features, printing, maintenance, and troubleshooting. The users guide is available only if the printer software has been installed. To view the Windows onscreen users guide, click Start, point to Programs, point to HP, point to HP Deskjet 3900 Series, and then click Users Guide.
An HTML browser is required to view the onscreen users guide. The users guide is designed to be viewed with Microsoft Internet Explorer 5.01 SP1 or later for optimal performance. The users guide is available only if the printer software has been installed. To view the Macintosh onscreen users guide, double-click the HP DJ 3900 Help icon on the desktop.

Readme

The readme file provides information about known software compatibility issues with the Windows operating system. To view the readme file, click Start, point to Programs, point to HP, point to HP Deskjet 3900 Series, and then click Read Me.
The readme file provides information about known software compatibility issues with the Macintosh operating system. To view the readme file, double-click the HP DJ 3900 Readme icon on the desktop.

Troubleshooting

This reference guide contains troubleshooting information for printer installation, printer usage, and paper jams. See Troubleshooting on page 6.
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Connecting to the printer
The printer connects to the computer with a universal serial bus (USB) cable. Use a USB-compliant cable that does not exceed 3 meters (10 feet) in length. Use the cable with Windows 98SE, Me, 2000 and XP, and Macintosh computer systems.
For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer.
Note: A USB cable might not be included with your printer. If no cable is included,

please purchase the USB cable separately
For information about Linux, visit the HP Web site at www.hp.com/go/linuxprinting.
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Printer operation

For more information about the topics in this section, see the onscreen users guide. See Finding information on page 3 for information about how to view the users guide.

Power button and light

The Power button turns the printer on and off. The light on the Power button stays lit when the printer is printing or ready to print. When an error occurs, the Power light blinks briefly. When cancelling a print job from the printer software, the Power light blinks briefly.
1. Power button and light
Caution! Always use the Power button to turn the printer on and off. Using a power strip, a surge protector, or a wall-mounted switch to turn the printer on and off can cause printer failure.

Print cartridges

The following print cartridges can be used with the printer.

Print cartridge

Black Tri-color

Selection number

The availability of print cartridges varies by country/region. This printer and its replacement cartridges are sold in select countries/regions as provided on the printer packaging. For information about replacing or maintaining print cartridges, see the onscreen users guide.
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Use the information in this section if you have problems setting up the HP printer, if you cannot print after you set up the printer, or if a paper jam occurs. This section also explains where to find additional troubleshooting information.

Section Topics Page

The installation program stops when it finds an unsupported operating system. Installation troubleshooting for Windows The installation program does not start automatically. An Unknown Device message appears. The installation program stops when it looks for new hardware. Printer is not printing after installation Printer does not print Paper jam Still need help? (Windows only) The printer name does not appear in the list of printers after I click Print on the File menu. (Macintosh only) The printer will not print or the computer is not responding. Nothing happens when I try to print The printer has a paper jam. This is a list of additional troubleshooting topics that are discussed in the onscreen users guide.

page 6 page 7 page 7 page 8 page 9 page 9 page 10 page 11 page 11
Installation troubleshooting for Windows
Use the information in this section if you have problems setting up the HP printer.

Problem

The installation program stops when it finds an unsupported operating system.

Possible cause

Your operating system is Windows XP 64-bit.

Solution

1. Click the Cancel button to end the installation program. 2. Go to www.hp.com/support for information.
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The installation program does not start automatically when the CD is inserted.

Possible causes

Autorun is disabled. The computer cannot find the autorun.exe file on the CD-ROM.
1. Verify that the printer software CD was inserted into a supported CD-ROM drive. 2. Click Start, click Run, and then click Browse. 3. At the top of the Browse window, click the Look in drop-down list. 4. Click HPPP, and then click Open. 5. Click Setup, and then click Open. The setup.exe file appears in the Run dialog box. 6. Click OK. 7. Follow the onscreen instructions to install the printer software.
When I connect a USB cable between the printer and the computer, an Unknown Device message appears.
Note: This is not a problem if you are using Windows 2000. If you are using Windows 2000 and this message appears, you can continue with the software installation.
Static electricity has built up in the cable between the printer and your computer. You might have a defective USB cable.
1. 2. 3. 4. 5. Disconnect the USB cable from the printer. Disconnect the power cord from the printer. Wait approximately 30 seconds. Reconnect the power cord to the printer. Make sure that the USB cable is firmly attached to the printer. 6. If Unknown Device continues to appear in the New Hardware Found dialog box (and you are not using Windows 2000), replace the USB cable.
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The installation program stops when it looks for new hardware.
One of the following issues is causing a communication problem: The USB cable is old or defective. Software, such as an antivirus program, is open and running. Another device, such as a scanner, is connected to the computer.
1. Disconnect and reconnect the USB cable. If the printer is still not detected, replace the USB cable, and then continue to the next step. 2. Click the Cancel button and restart the computer. 3. Turn the printer off, and then disconnect the USB cable and power cord. 4. Quit any background tasks, such as antivirus programs or other software programs that are running on the computer.

Note: To quit the antivirus program, follow the manufacturers instructions for turning off the software.
5. Reinstall the printer software: a. Insert the printer software CD into the CD-ROM drive. If the installation program does not start automatically, see The installation program does not start automatically when the CD is inserted on page 7. b. Follow the onscreen instructions, and when the installation program looks for new hardware, connect the USB cable and the power cord to the printer, and make sure that the printer is on. c. Follow the onscreen instructions to finish the installation.
Note: Restart the antivirus program after the printer is installed.
Printer is not printing after installation
1 Verify that these conditions have been met:
The printer is connected to the power source. The cable connections are secure. The printer is turned on. The print cartridges are correctly installed. Paper or other media is correctly loaded in the paper tray. The printer cover is closed. The rear access door is attached. After you confirm that all of these conditions have been met, restart the computer.
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If the problem persists, look for the issue below:
See page 9. See page 9. See page 10. See page 11. See page 11.
(Windows only) The printer does not appear in the list of printers after I click Print on the File menu. (Macintosh only) The printer will not print or the computer is not responding. The printer does not print. The printer has a paper jam. Still need help?
(Windows only) The printer software seemed to install correctly, but the printer name does not appear in the list of printers after I click Print on the File menu or in the Printers folder in Control Panel.
The printer software failed to install.
1. Quit any antivirus programs or other software programs that are running on the computer.
2. Uninstall the printer software: a. Insert the printer software CD into the computer CD-ROM drive and follow the onscreen instructions. b. When prompted, click Remove All. 3. Follow the instructions in The installation program stops when it looks for new hardware on page 8, starting with step 3.
(Macintosh only) The printer will not print or the computer is not responding.
Delete the print job by using the following procedure: 1. Open the Print Center/Printer Setup Utility or Printer List. 2. Double-click the printer. 3. Delete the print job from the print queue.
Note: For more information, see the onscreen users guide. To view the onscreen users guide, double-click the HP DJ 3900 Help icon on the desktop.
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Printer does not print

When you start a print job it is sent to a list called the print queue. If the printer stops printing before the job is complete, the print job might be stalled in the print queue. Follow these steps to clear the print queue:

1. For Windows 98SE, 2000, and ME, click Start, click Settings, and then click Printers. For Windows XP, click Start, and then click Printers and Faxes. 2. Double-click the name of the HP Deskjet printer. 3. Click the Printer menu, and then click Pause Printing. 4. Click the Printer menu again, and then click Cancel All Documents. 5. Click Yes to confirm the cancellation. 6. Click the Printer menu, and then uncheck Pause Printing. 7. If there are still documents in the list, restart the computer. 8. After restarting, if there are still documents in the list, repeat steps 1 - 6.
For Windows 2000 or XP, the print queue still might not be clear. In that situation, you need to stop and then restart the print spooler service. Follow these steps:
1. For Windows 2000, click Start, click Control Panel, and then click Administrative Tools.
For Windows XP, click Start, click Control Panel, click Performance and Maintenance, and then click Administrative Tools.
2. Double-click Services, and then double-click Print Spooler. 3. Click Stop, and then click Start to restart the print spooler. 4. Click OK to close the window.
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Paper jam

Do not clear a paper jam from the front of the printer. Follow these steps to remove a paper jam:
5. Remove the paper from the paper tray.
Note: If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer.
6. Remove the rear access door. Press the handle to the right, and then remove the
7. Remove any paper that is inside of the printer by pulling it out from the back of the

printer.

8. Replace the rear access door. 9. Reload the paper in the paper tray. 10.Reprint the document.

Still need help?

See the onscreen users guide for solutions to these issues: Print quality is poor Power light is flashing Document is misprinted Photos are not printing correctly Borderless printing problems Document prints slowly Error messages The users guide is available only if the printer software has been installed.
To view the onscreen users guide
Windows: Click Start, point to Programs, point to HP, point to HP Deskjet 3900 Series, and then click Users Guide. Macintosh: On the desktop, double-click the HP Deskjet 3900 Series Users Guide icon.
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HP support

Support process
Follow these steps to troubleshoot the printer: 1. Search the onscreen users guide on your computer (see page 3) for information about the issue. 2. Visit the HP online service and support Web site at www.hp.com/support. HP online service and support is always available to all HP customers for the life of their HP products. It is the fastest source for up-to-date product information and expert assistance, and includes the following features: Fast access to qualified online support specialists Software and printer driver updates for your product Valuable product and troubleshooting information for common problems Proactive product updates, support alerts, and HP newsgrams that are available when you register your product 3. For Europe only: Contact your local point of purchase. If your printer has a hardware failure, you will be asked to bring it back to your local point of purchase. (Service is provided at no charge during the printer limited warranty period. After the warranty period, you will be quoted a service charge.) 4. Call HP support. Support options and availability vary by product, country/region, and language.

HP support by phone

For a list of support phone numbers, see the inside front cover of this guide.

Phone support period

One year of phone support is available in Asia Pacific and Latin America (including Mexico). To determine the duration of phone support in North America, Eastern Europe, the Middle East, and Africa, go to www.hp.com/ support. Standard phone company charges apply. Placing a call Call HP support while you are at the computer and in front of the printer. Be prepared to provide the following information: Printer model number (located on the label on the front of the printer) Printer serial number (located on the bottom of the printer) Computer operating system Version of the printer driver Messages that appear when the situation occurs Answers to these questions: Has this situation happened before? Can you re-create it? Did you add any new hardware or software to your computer at about the time that this situation began?
After the phone support period
After the phone support period, help is available from HP at an additional cost. Contact your HP dealer or call the support phone number for your country/ region to learn more about support options.
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HP printer limited warranty statement
HP product Software Print cartridges Duration of limited warranty 90 days Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. 1 year

Accessories

Printer peripheral hardware (see the following for details) 1 year A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. 2. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. 3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the product's specifications; d. Unauthorized modification or misuse. 4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option. 6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. 7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance. 10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer. B. Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. C. Limitations of liability 1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. D. Local law 1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties. 3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. HP Limited Warranty Dear Customer, You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country. You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty. Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2 United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN

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Product specifications

Print speed in FastDraft mode*
Black text: Up to 16 pages per minute (ppm) Mixed text with color graphics: Up to 12 ppm *These are approximate figures. Exact speed varies with your system configuration, software program, and document complexity. For maximum printer performance when printing black text, HP recommends that you use the black print cartridge (selection number 21. Using other supported print cartridges could result in slower print speeds.

Power requirements

HP Deskjet 3930-3949 series
Power module 0957-2118 0957-2119 Input voltage 200 to 240 Vac ( 10%) 100 to 240 Vac ( 10%) Input frequency 50 to 60 Hz ( 3 Hz) 50/60 Hz ( 3 Hz)

Power consumption

Less than 4 watts maximum when off 4 watts maximum average when not printing 20 watts maximum average when printing
HP Deskjet 3901-3929 series
Power module 0950-4392 0950-4397 0950-4399 Input voltage 120 Vac ( 10%) 100 to 240 Vac ( 10%) 200 to 240 Vac ( 10%) Input frequency 60 Hz ( 3 Hz) 50 to 60 Hz ( 3 Hz) 50 to 60 Hz ( 3 Hz)

Software compatibility

Windows compatible (98SE, 2000, Me, and XP) Mac OS X v10.2, v10.3 and later

Physical specifications

Printer dimension (with the tray extended)
142 mm high x 422 mm wide x 346 mm deep (5.6 inches high x 16.6 inches wide x 13.62 inches deep)
Minimum system requirements
Operating system Windows 98SE, 2000, Me Windows XP Mac OS X v10.2, v10.3 and later Processor RAM Hard disk space 300 MB
Printer weight (without power supply)

2.04 kg (4.5 lb)

Operating environment
Recommended operating conditions
Temperature: 15 to 30C (59 to 86F) Humidity: 20 to 80% RH non-condensing
233 Mhz Pentium II, Celeron or other compatible processor (Pentium III recommended) G3 processor or better

128 MB

300 MB

Maximum operating conditions
Temperature: 10 to 35C (50 to 95F) Humidity: 15 to 80% RH non-condensing

150 MB

Shipping temperature range
Temperature: -40 to 60C (-40 to 140F) Humidity: 5 to 90% RH non-condensing

In tray capacity

Plain paper sheets: Up to 80

Out tray capacity

Plain paper sheets: Up to 50
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Media size

Note: For a complete list of supported media

Transparencies

Letter: 8.5 x 11 inches A4: 210 x 297 mm
sizes, see the printer software.
Letter: 8.5 x 11 inches Legal: 8.5 x 14 inches Executive: 7.25 x 10.5 inches A4: 210 x 297 mm A5: 148 x 210 mm

Photo paper

4 x 6 inches 4 x 6 inches, with tear-off tab 10 x 15 cm 10 x 15 cm, with tear-off tab 13 x 18 cm 5 x 7 inches 8 x 10 inches

Envelopes

No. 10: 9.5 x 4.12 inches A2: 111 x 146 mm C6: 162 x 114 mm DL: 220 x 110 mm

Custom-size media

Width: 77 to 216 mm (3 to 8.5 inches) Length: 127 to 457 mm (5 to 18 inches)

Index and greeting cards

3 x 5 inches 4 x 6 inches 5 x 8 inches A6: 105 x 148 mm Hagaki: 100 x 148 mm
Media weights (printer only)
Letter Paper: 65 to 90 g/m (16 to 24 lb) Legal Paper: 70 to 90 g/m (20 to 24 lb) Envelopes: 70 to 90 g/m (20 to 24 lb) Cards: Up to 200 g/m (110 lb index maximum) Photo Paper: Up to 280 g/m (75 lb)

Labels

Regulatory model identification number for HP Deskjet 3930-3949 series
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-0502. This regulatory number should not be confused with the marketing name (HP Deskjet 3930, HP Deskjet 3940, etc.) or product numbers (C9050A, C9067A etc.).
Regulatory model identification number for HP Deskjet 3901-3929 series
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-0202. This regulatory number should not be confused with the marketing name (HP Deskjet 3910, HP Deskjet 3920, etc.) or product numbers (C9062A, C9063A, etc.).
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bladeplus_englishtitlepage.fm Page i Friday, April 22, 2005 11:51 AM

Espaol Lea esto primero

Edicin 1, 03/Copyright Hewlett-Packard Development Company, L.P.
La informacin contenida en este documento est sujeta a cambio sin previo aviso. Reservados todos los derechos. Queda prohibida la reproduccin, adaptacin o traduccin de este material sin autorizacin previa por escrito de Hewlett-Packard, excepto en los casos permitidos bajo las leyes de copyright. Las nicas garantas de los productos y servicios HP se especifican en las garantas expresas que acompaan a dichos productos y servicios. Ninguna informacin que aqu se exprese deber interpretarse como garanta adicional. HP no se hace responsable de los posibles errores u omisiones tcnicos o editoriales que pudieran contener los presentes documentos.

4 x 6 polegadas 4 x 6 polegadas, com aba destacvel 10 x 15 cm 10 x 15 cm, aba destacvel 13 x 18 cm 5 x 7 polegadas 8 x 10 polegadas
No. 10: 9,5 x 4,12 polegadas A2: 111 x 146 mm C6: 162 x 114 mm DL: 220 x 110 mm
Mdia de tamanho personalizado
Largura: 77 a 216 mm (3 a 8,5 polegadas) Comprimento: 127 a 457 mm (5 a 14 polegadas)
Cartes de ndice e felicitao
3 x 5 polegadas 4 x 6 polegadas 5 x 8 polegadas A6: 105 x 148 mm Hagaki: 100 x 148 mm
Pesos da mdia (apenas para a impressora)
Papel Carta: 60 a 90 g/m Papel Ofcio: 70 a 90 g/m Envelopes: 70 a 90 g/m Cartes: at 200 g/m (ndice mximo de 110 lb) Papel fotogrfico: at 280 g/m
Carta: 8,5 x 11 polegadas A4: 210 x 297 mm
Nmero de identificao de modelo para fins de regulamentao da HP Deskjet 3930-3949 series
Para fins de identificao de regulamentao, este produto recebeu um Nmero de Regulamentao do Modelo. O nmero do seu modelo VCVRA-0502. O nmero de regulamentao no deve ser confundido com o nome de comercializao (HP Deskjet 3930, HP Deskjet 3940 etc.) ou com os nmeros de produto (C9050A, C9067A etc.).
Nmero de identificao de modelo para fins de regulamentao da HP Deskjet 3901-3929 series
Para fins de identificao de regulamentao, este produto recebeu um Nmero de Regulamentao do Modelo. O nmero do seu modelo VCVRA-0202. O nmero de regulamentao no deve ser confundido com o nome de comercializao (HP Deskjet 3910, HP Deskjet 3920 etc.) ou com os nmeros de produto (C9062A, C9063A etc.).
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Regulatory notices

Hewlett-Packard company
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Hewlett-Packard Company may cause harmful interference, and void your authority to operate this equipment. Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules. For further information, contact: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304 (650) 857-1501
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, can cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/ TV technician for help.

LED indicator statement

The display LEDs meet the requirements of EN 60825-1.
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Print cartridge selection numbers Nmeros de seleccin del cartucho de impresin Nmeros de seleo do cartucho da impressora
Black Negro Preto Tri-color De tres colores Colorido 21

*C9050-90021*

Printed on minimum 50% recycled fiber and 30% postconsumer waste. 2005 Copyright Hewlett-Packard Development Company, L.P. C9050-90021 Printed in [country] 03/2005 Printed in [country] 03/2005 Printed in [country] 03/2005