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About

Sony Vaio VGN-FZ11MSony Vaio VGN-FZ, Vgn-Fz190 Motherboard MBX-165 A1273688A


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Brand: SONY
Part Numbers: A-1273-688-A, A1273688A


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User reviews and opinions

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Comments to date: 10. Page 1 of 1. Average Rating:
mscscotch 5:20pm on Saturday, September 18th, 2010 
My Sony VAIO VGN-FZ11Z is two years old, build quality is very good nothing peeling away or damaged with a great screen.
lkreider 3:41pm on Friday, July 16th, 2010 
bad sony laptop I brought this LAPTOP 2 years ago. First, I did not read the reviews online. Very Disappointed-spend you money on something else We did our research and felt for the price and features we were getting a solid deal. However.
rolm 10:05am on Friday, July 2nd, 2010 
This computer is perfect from keyboard to slim easy-to-carry design. Running tons of programs and watching Blu-Ray on this sweet screen.
nikkkko 8:11am on Friday, July 2nd, 2010 
Processor, Display, 2GB RAM, 200GB Hard Disk, Firewire Bluetooth, Infra Red missing, 4200 RPM Hard Disk
wesyah234 9:52pm on Tuesday, June 1st, 2010 
This laptop would have got 10/10 had it not been for the discrete graphics card. when you start first it is have too much malware and preloaded program.
cheapest phentermine53 20 4:31am on Tuesday, April 20th, 2010 
Sony has been approached by me about the slow operation of Windows Vista on this system. I purchased this laptop in January 2008. Its been 20 days that i got this machine and i am already regretting it. Although the looks and outlook is pretty good.
%kim_32 5:51pm on Friday, April 16th, 2010 
I have had this vaio for 1 year and a half and I am satisfied. I would firstly say that It comes along with great built-in programs such as photoshop,...
robydive 5:32pm on Thursday, April 15th, 2010 
Sony VAIO FZ Series (VGN-FZ180E/B) notebook is one of the thinnest and lightest 15.4-inch systems you can buy. But this 5. If you have read my review of the Acer TravelMate 2480, then you will probably know I was not pretty happy with my last notebook. Well,a few days ago,...
Jake White 10:53pm on Friday, March 26th, 2010 
motherboard broke after less than 1 year Pros: * Ok customer service: it took a few weeks but Sony replaced the broken motherboard * Good performance ... 3 MAJOR COMPONENTS DEAD...WOW! Laptop was over $2000 when bought new. Came LLOOAADDEDD with junkware (e.g., worthless demo software).
Quin 12:29am on Monday, March 22nd, 2010 
This laptop would have got 10/10 had it not b...  The keyboard is fantastic The bloatwares when you start first it is have too much malw...  it very good but with 1 min startup it very good but with 1 min startup

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

doc0

User Guide

Personal Computer

VG N - F Z S e r i e s

Contents
Before Use......6 Documentation.....7 Ergonomic Considerations.....11 Getting Started......13 Locating Controls and Ports.....14 About the Indicator Lights.....20 Connecting a Power Source....22 Using the Battery Pack.....23 Shutting Down Your Computer Safely....29 Using Your VAIO Computer.....30 Using the Keyboard.....31 Using the Touch Pad.....33 Using Special-function Buttons.....34 Using the Built-in MOTION EYE Camera....36 Using the Optical Disc Drive....37 Using the ExpressCard Module....47 Using the Memory Stick Media.....50 Using Other Memory Cards.....56 Using the Internet.....59 Using Wireless LAN (WLAN).....61 Using the Bluetooth Functionality....68
Using Peripheral Devices.....75 Connecting External Speakers.....76 Connecting an External Display....77 Selecting Display Modes.....82 Using the Multiple Monitors Function....84 Connecting an External Microphone....86 Connecting a Universal Serial Bus (USB) Device....87 Connecting a Printer.....90 Connecting an i.LINK Device.....91 Connecting to a Network (LAN)....93 Customizing Your VAIO Computer.....94 Setting the Password.....95 Setting Up Your Computer with VAIO Control Center...98 Using the Power Saving Modes....99 Managing Power with VAIO Power Management....104 Upgrading Your VAIO Computer....105 Adding and Removing Memory.....106
Precautions......112 On Handling the LCD Screen.....113 On Using the Power Source....114 On Handling Your Computer....115 On Using the Built-in MOTION EYE Camera....117 On Handling Floppy Disks.....118 On Handling Discs.....119 On Using the Battery Pack.....120 On Using Headphones.....122 On Handling Memory Stick Media....123 On Handling the Hard Disk....124 On Updating Your Computer.....125 Troubleshooting.....126 Computer......128 System Security.....135 Battery......137 Built-in MOTION EYE Camera....139 Internet.....142 Networking......144 Bluetooth Technology.....147 Optical Discs.....151 Display.....156 Printing.....161 Microphone.....162
Mouse......163 Speakers.....164 Touch Pad.....166 Keyboard.....167 Floppy Disks.....168 Audio/Video.....169 Memory Stick Media....172 Peripherals......173 Support Options.....174 Sony Support Information.....174 Program Support Information.....178 Trademarks.....189

Before Use

Congratulations on your purchase of this Sony VAIO computer, and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing experience.
! External views illustrated in this manual may look slightly different from those of your computer.

Documentation

Your documentation includes printed information and user guides to read on your VAIO computer.

Printed Documentation

Welcome mat Contains an overview of components connection, set-up information, etc. Safety Information Contains safety guidelines and owner information. Instant Mode Provides a guide to use Instant Mode.
Non-printed Documentation
User Guide (this manual) Explains features of your computer. It also includes information about the software programs included with your computer, as well as information on solving common problems. User Guide is provided in the PDF format, which you can easily browse through and print out.
To go to Web sites described in this manual by clicking their respective URLs beginning with http://, your computer must be connected to the Internet.
Specifications The online specifications describe the hardware and software configurations of your VAIO computer. To view the online specifications: Connect to the Internet. Go to the Sony online support Web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://esupport.sony.com/CA for customers in Canada http://esupport.sony.com/ES/VAIO/ for customers in Spanish speaking Latin American countries or areas http://esupport.sony.com/ES/VAIO/BR/ for customers in Brazil

Position of your computer Place the computer directly in front of you (1). Keep your forearms horizontal (2), with your wrists in a neutral, comfortable position (3) while using the keyboard, touch pad, or external mouse. Let your upper arms hang naturally at your sides. Have breaks during sessions with your computer. Excessive use of the computer may strain eyes, muscles, or tendons. Furniture and posture Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning far backwards.

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Viewing angle of the computer's display Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well. Lighting Choose a location where windows and lights do not cause glare and reflection on the display. Use indirect lighting to avoid bright spots on the display. Proper lighting adds to your comfort and work efficiency. Positioning an external display When using an external display, set the display at a comfortable viewing distance. Make sure the display screen is at eye level or slightly lower when you are sitting in front of the monitor.

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Getting Started
This section describes how to get started using your VAIO computer.
! Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Be sure to start up your computer with only the supplied accessories connected and set up your system. Upon completion, connect one device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturers' instructions.
Locating Controls and Ports (page 14) About the Indicator Lights (page 20) Connecting a Power Source (page 22) Using the Battery Pack (page 23) Shutting Down Your Computer Safely (page 29)

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Locating Controls and Ports
Take a moment to identify the controls and ports shown on the following pages.

A B C D E F G H I J

Built-in MOTION EYE camera (page 36) Built-in MOTION EYE camera indicator (page 20) Built-in microphone (monaural) LCD screen (page 113) Built-in speakers (stereo) Num lock indicator (page 20) Caps lock indicator (page 20) Scroll lock indicator (page 20) Keyboard (page 31) Touch pad (page 33)

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A B C D E F G H I J K
S1 button (page 34) AV MODE button (page 34) Previous track button (page 34) VOL-/VOL+ buttons (page 34) Play/Pause button (page 34) Next track button (page 34) Stop button (page 34) Power button Power indicator (page 20) Battery indicator (page 20) Hard disk drive indicator (page 20)
L Bluetooth indicator*1 (page 20) M WLAN (Wireless LAN) indicator (page 20) N WIRELESS switch (page 61) O Memory Stick slot*2 (page 52) P SD memory card slot (page 56) Q Media Access indicator (page 20)

On selected models only. Your computer supports both standard- and Duo-size Memory Stick media.

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A Headphones jack (page 76) B Microphone jack (page 86) C D E F G H
Hi-Speed USB (USB 2.0) ports* (page 87) Optical disc drive (page 37) Optical disc drive indicator (page 20) Drive eject button (page 37) Manual eject hole (page 151) DC IN port (page 22)
Support high-/full-/low- speeds.

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A Security slot B Air vent C HDMI port*1 (page 77) D S VIDEO OUT port (page 79) E Monitor (VGA) port (page 77) F Hi-Speed USB (USB 2.0) port*2 (page 87) G i.LINK (IEEE 1394) S400 port (page 91) H ExpressCard/34 slot (page 47)
On models with the NVIDIA video controller only. Supports high-/full-/low- speeds.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

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A Network (Ethernet) port (page 93) B Modem port (page 59) C Battery connector

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Bottom

A Air vents

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About the Indicator Lights
Your computer is equipped with the following indicator lights.

Indicator

Power 1 Battery e Built-in MOTION EYE camera Media Access Optical disc drive

Functions

Illuminates when the power of the computer is on, blinks when the computer is in Sleep mode, and turns off when the computer is in Hibernate mode or off. Illuminates when the computer is using battery power, blinks when the battery pack is running out of power, and double-blinks when the battery pack is charging. Illuminates while the built-in MOTION EYE camera is in use. Illuminates when data is read from or written to a memory card. (Do not enter Sleep mode or turn off the computer when this indicator is on.) When the indicator is off, the memory card is not being used. Illuminates when data is read from or written to the optical disc media. When the indicator is off, the optical disc media is not being used. Illuminates when data is read from or written to the hard disk drive. Do not enter Sleep mode or turn off the computer when this indicator is on. Press the Num Lk key to activate the numeric keypad. Press it a second time to deactivate the numeric keypad. The numeric keypad is not active when the indicator is off. Press the Caps Lock key to type letters in uppercase. Letters appear in lowercase if you press the Shift key while the indicator is on. Press the key a second time to turn off the indicator. Normal typing resumes when the Caps lock indicator is off. Press the Scr Lk key to change how you scroll the display. Normal scrolling resumes when the Scroll lock indicator is off. The Scr Lk key functions differently depending on the program you are using and does not work with all programs.

Hard disk drive Num lock Caps lock

Scroll lock

Bluetooth technology
Illuminates when the WIRELESS switch is set to ON and Bluetooth technology is enabled.

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Wireless LAN * On selected models only.
Illuminates when the wireless LAN functionality is enabled.

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Connecting a Power Source
You can use either an AC adapter or a rechargeable battery pack as a power source for your computer.

Using the AC Adapter

Use your computer only with the supplied AC adapter.

To use the AC adapter

Plug one end of the power cord (1) into the AC adapter (3). Plug the other end of the power cord into an AC outlet (2). Plug the cable connected to the AC adapter (3) into the DC IN port (4) on the computer.
! The shape of the DC In plug varies depending on the AC adapter.
To disconnect your computer completely from AC power, unplug the AC adapter. Make sure that the AC outlet is easily accessible. If you do not intend to use your computer for a long period of time, place the computer into Hibernate mode. See Using Hibernate Mode (page 102). This power saving mode saves the time of shutting down and resuming.

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Using the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of delivery.
Installing the Battery Pack
To install the battery pack
Turn off the computer and close the LCD screen lid. Slide the battery LOCK/UNLOCK switch (1) to the UNLOCK position.

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Slide the battery pack diagonally into the battery compartment until the projections (2) on either side of the battery compartment fit into the U-shaped cuts (3) on either side of the battery pack.

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Rotate the battery pack in the direction of the arrow, and push the battery pack down into the compartment until it clicks into place.
Slide the battery LOCK/UNLOCK switch to the LOCK position to secure the battery pack on the computer.
When your computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet.
! This computer is designed to operate only with genuine Sony batteries.
Be sure to slide the battery LOCK/UNLOCK switch to the LOCK position before using your computer.

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Charging the Battery Pack
To charge the battery pack

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Combinations/Feature

Fn + (F12): Hibernate

Provides for the lowest level of power consumption. When you execute this command, the states of the system and the connected peripheral devices are written to the hard disk drive and the system power is turned off. To return the system to its original state, use the power button to turn on the power. For details on power management, see Using the Power Saving Modes (page 99).

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Using the Touch Pad
You can point to, select, drag, and scroll objects on the screen using the touch pad.

Action

Point Click Double-click Right-click Drag Scroll

Description

Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Press the left button (3) once. Press the left button twice. Press the right button (4) once. In many applications, this action displays a shortcut menu. Slide your finger on the touch pad while pressing the left button. Slide your finger along the right edge of the touch pad to scroll vertically. Slide your finger along the bottom edge to scroll horizontally (the scroll function is available only with applications that support a touch pad scroll feature).
You can disable/enable the touch pad to suit your preference for using the mouse. See Setting Up Your Computer with VAIO Control Center (page 98) to launch VAIO Control Center. Once launched, select the topic on the pointing device and see the help file for the detailed instructions.
! Be sure to connect a mouse before disabling the touch pad. If you disable the touch pad without connecting a mouse, you will be able to use only the keyboard for pointer operations.

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Using Special-function Buttons
Your computer is equipped with special buttons to help you use specific functions of the computer. The AV MODE, Play/Pause, Stop, Previous track, and Next track buttons support Instant Mode. To activate Instant Mode, the computer must be off or in Hibernate mode. See the printed Instant Mode booklet for more information on Instant Mode.

Special-function button

S1 button
By default, the S1 button turns the volume on and off. The default button assignment may be different from the above. In such a case, you can change the assignment in the window for changing the S1 button assignment. To display this window, press and hold the button or launch and navigate through VAIO Control Center. See the help file on VAIO Control Center for the S1 button assignment.

Copying Files to DVDs

3 Connect the AC adapter to the computer. Insert a disc into the optical disc drive. If nothing appears on the desktop, then click Start, All Programs, and the desired DVD burning software to copy files to the disc.
For instructions on how to use the software, see the help file on your DVD burning software.

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Playing Blu-ray Disc Media
! The Blu-ray Disc playback function is available on selected models only. See the online specifications to find out the type of your optical disc drive, and then Reading and Writing Optical Discs (page 39) to find out about the supported disc media.
To play a Blu-ray Disc media
3 Close all running software applications. Insert a Blu-ray Disc media into the optical disc drive. If nothing appears on the desktop, then click Start, All Programs, and the desired Blu-ray Disc software to play the disc.
For instructions on how to use the software, see the help file on your software.
Copying Files to Blu-ray Disc Media
! The Blu-ray Disc writing function is available on selected models only. See the online specifications to find out the type of your optical disc drive, and then Reading and Writing Optical Discs (page 39) to find out about the supported disc media.
To copy files to a Blu-ray Disc media
3 Connect the AC adapter to the computer. Insert a Blu-ray Disc media into the optical disc drive. If nothing appears on the desktop, then click Start, All Programs, and the desired Blu-ray Disc burning software to copy files to the disc.
For instructions on how to use the software, see the help file on your Blu-ray Disc burning software.

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Using the ExpressCard Module
Your computer is equipped with either a Universal ExpressCard slot* or an ExpressCard/34 slot* for transferring data among digital cameras, camcorders, music players, and other audio/video devices. The former can accommodate either an ExpressCard/34 (34mm wide) or ExpressCard/54 (54mm wide) module* as shown below; and the latter, an ExpressCard/34 module* only. ExpressCard/34 module* ExpressCard/54 module*

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Communicating without an Access Point (Ad-hoc)
An ad-hoc network is a network in which a LAN is created only by the wireless devices themselves, with no other central controller or access point. Each device communicates directly with other devices in the network. You can set up an ad-hoc network easily at home. If the wireless connection is initiated by the VAIO computer, channel 11 will be selected by default. If the wireless connection is initiated by peer wireless LAN equipment, the wireless LAN communication will make use of the channel selected by the peer wireless LAN equipment.

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To communicate without an access point (ad-hoc)
! You cannot select the 5 GHz bandwidth, which is used for the IEEE 802.11a standard, on ad-hoc networks.
The IEEE 802.11n draft standard, using the 2.4 or 5 GHz bandwidth, is not available on ad-hoc networks.
Turn on the WIRELESS or WIRELESS LAN switch. The Wireless LAN indicator lights up. Double-click ( / ) on the taskbar to display the Wireless Device Switch window.
Select your desired wireless option(s) and click OK. Click Start and Control Panel. Click View network status and tasks under Network and Internet. Click Set up a connection or network on the left pane. The Set up a connection or network window appears. Select an option to specify the ad-hoc network settings and click Next. Follow the on-screen instructions.
See the online specifications to see whether your model supports the Bluetooth functionality, the IEEE 802.11a/b/g standard, and/or the IEEE 802.11n draft standard.

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Communicating with an Access Point (Infrastructure)
An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an access point (not supplied), for example the Sony Access Point. The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN. The access point coordinates transmission and reception from multiple wireless devices within a specific range. The access point will select which channel to use on an infrastructure network.
! For details on how to select the channel that will be used by the access point, see the manual that came with your access point.

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To connect to a wireless network
Make sure an access point is set up. See the manual that came with your access point for more information. Turn on the WIRELESS or WIRELESS LAN switch. The Wireless LAN indicator lights up. Double-click ( / ) on the taskbar to display the Wireless Device Switch window.
Select your desired wireless option(s) and click OK. Right-click or on the taskbar and select Connect to a network.
Select the desired access point and click Connect.
For WPA-PSK or WPA2-PSK authentication, you must enter a passphrase. The passphrase is case sensitive and must be between 8 and 63 alphanumeric characters long or up to 64 characters long using numbers from 0 to 9 and letters from A to F. See the online specifications to see whether your model supports the Bluetooth functionality, the IEEE 802.11a/b/g standard, and/or the IEEE 802.11n draft standard.

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Stopping Wireless LAN Communication
To stop wireless LAN communication
Turn off the WIRELESS or WIRELESS LAN switch.
! Turning off the wireless LAN functionality while accessing remote documents, files, or resources may result in data loss.

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Using the Bluetooth Functionality
The Bluetooth functionality is available on selected models only. See the online specifications to see whether your model supports the Bluetooth functionality. You can establish wireless communication between your computer and other Bluetooth devices such as another computer or a mobile phone. You can transfer data between these devices without cables and up to 33 feet (10 meters) range in open space.
To start Bluetooth communications
Turn on the WIRELESS switch. Double-click Click OK. ( / ) on the taskbar to display the Wireless Device Switch window.
Select the Enable Bluetooth Device option.

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Notes on using the Bluetooth functionality
The data transfer rate varies, depending on the following conditions: Obstacles, such as walls, located between devices Distance between devices Material used in walls Proximity to microwaves and cordless telephones Radio frequency interference and other environmental conditions Device configuration Type of software application Type of operating system Use of both wireless LAN and Bluetooth functionalities at the same time on your computer Size of file being exchanged Note that due to limitations of the Bluetooth standard, large files may occasionally be corrupted during continuous transfer due to electromagnetic interference in the environment. All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained. Even if standards are met, individual device performance, specifications, and operation procedures can vary. Data exchange may not be possible in all situations. As general characteristics of Bluetooth technology, video and audio may go out of synchronization if you play videos on your computer with audio output from the connected Bluetooth device.

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What should I do if a BIOS error appears when I turn on my computer?
If the message "Press <F1> to resume, <F2> to setup" appears at the bottom of the screen, follow these steps: 1 Press the F2 key. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. Set the date (month/day/year). Press the Enter key. Press the m key to select System Time, and then set the time (hour: minute: second). Press the Enter key. Press the , key to select the Exit tab, and then press the F9 key. At the confirmation prompt, press the Enter key. Select Exit Setup, and press the Enter key. At the confirmation prompt, press the Enter key. Your computer restarts.
If this occurs frequently, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 174).
What should I do if the power indicator (Green) lights but my screen remains blank?
Follow these steps: Press and hold the power button for more than four seconds to check that the power indicator goes out. Then turn on your computer again. If your computer screen still remains blank, unplug the AC adapter, remove the battery pack, and leave the computer for about a minute. Then reinstall the battery pack, plug in the AC adapter, and turn on the computer again.

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What should I do if my computer or software stops responding?
If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Shut Down to turn off your computer. If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the arrow and Shut Down. If the Windows Security window appears, click Shut Down.
! Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
next to the Shut down button
If your computer still does not turn off, press and hold the power button until the computer turns off. Remove the AC adapter and battery pack. Try reinstalling the software. Contact the software publisher or designated provider for technical support.

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Why doesn't my computer enter Sleep or Hibernate mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or Hibernate mode.
To restore your computer to normal operating stability
Close all open programs. Click Start, the arrow next to the Lock button, and Restart. If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. If this procedure does not work, press and hold the power button until the computer turns off.

! Turning off your computer with the power button may cause loss of unsaved data.
What should I do if the battery indicator is flashing and my computer does not start?
This issue could be due to the battery pack not being installed properly. To resolve this issue, turn off your computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing the Battery Pack (page 23). If the issue persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 174).

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What should I do if a message window, notifying of incompatibility or improper installation of the battery pack, appears and my computer enters Hibernate mode?
Why does the System Properties window display a slower CPU speed than the maximum?
This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation purposes, System Properties may display the CPU's current speed instead of the maximum speed.
What should I do if Windows does not start, showing a message, when I start my computer?
If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears. If you enter a wrong power-on password three times consecutively again, the System Disabled message appears and Windows will not start. Press and hold the power button for more than four seconds to check that the power indicator goes off. Wait for 10 or 15 seconds, then restart your computer and enter the correct password. When entering the password, check that the Num lock indicator and Caps lock indicator are off. If any are lit, press the Num Lk key or the Caps Lock key to turn off the indicator before entering the password.

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What should I do if my game software does not work or it keeps crashing?
Check the Web site of the game if there are any patches or updates to download. Make sure you have installed the latest video driver. On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is not guaranteed.
What should I do if I cannot remember the BIOS password?
If you have forgotten the BIOS password, contact an authorized Sony Service Center to reset it. A reset fee will be charged. To find the nearest center or agent, see Sony Support Information (page 174).

Make sure the telephone cable is securely plugged into the modem port on your computer and the wall jack. Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. Make sure that the telephone number the program is dialing is correct. Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) Make sure the modem is the only device connected to your telephone line. Follow these steps to check the settings: 5 Click Start and Control Panel. Click Hardware and Sound. Click Phone and Modem Options. On the Modems tab, check that your modem is listed. On the Dialing Rules tab, check the location information is correct.

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Why is my modem connection slow?
Your computer is equipped with a V.92/ V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP), do any of the following: Ask your telephone company to verify your telephone line is free of any line noise. If your problem is fax-related, make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems. If you are having a problem connecting with your ISP, make sure the ISP is not experiencing technical problems. If you have a second telephone line, try connecting the modem to that line.

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Networking
What should I do if my computer cannot connect to a wireless LAN access point?
Connection availability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. Make sure the WIRELESS or WIRELESS LAN switch is on and the Wireless LAN indicator is lit on your computer. Make sure power to the access point is on. Follow these steps to check the settings: 3 Click Start and Control Panel. Click View network status and tasks under Network and Internet. Click Connect to a network to confirm that your access point is selected.

If you are playing a disc and cannot hear sound, do any of the following: Check if the volume is turned off or minimized by the Fn+F2 keys or VOL- button, respectively. Right-click the volume icon on the taskbar and click Open Volume Mixer to check the settings. Check the volume setting in the audio mixer. If you are using external speakers, check the volume settings on the speakers and the connections between the speakers and your computer. Make sure the correct driver software is installed. Follow these steps: Click Start and Control Panel. Click System and Maintenance. Click System. Click Device Manager on the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the drivers.

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Double-click the optical disc drive device to open a list of the optical disc drives of your computer. Double-click the desired drive. You can confirm the driver software by selecting the Driver tab, and clicking Driver Details. Click OK to close the window.
Make sure an adhesive label is not affixed to a disc. Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction. If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the DVD package to make sure the region code is compatible with the optical disc drive. If you notice condensation on your computer, do not use the computer for at least one hour. Condensation can cause the computer to malfunction. Make sure your computer is running on AC power supply and try the disc again.

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What should I do if I cannot play Blu-ray Disc media?
! This Q & A entry applies to selected models only. See the online specifications to find out the type of your optical disc drive, and then Reading and Writing Optical Discs (page 39) to find out about the supported disc media.
You may not be able to play some Blu-ray Disc contents on your computer. To play such contents, download and install the latest updates for WinDVD BD using VAIO Update. To download and install the updates on the computer, it must be connected to the Internet. For information on how to connect the computer to the Internet, see Using the Internet (page 59).

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Click to Disc software Sony Electronics Inc. At the touch of a button, Click to Disc software allows you to automatically burn DVDs from a digital video (DV) device. Create DVDs by capturing video contents straight from a DV device or by importing video from stored files and you can also edit the video. Create DVD photo albums and slide shows with picture files or by importing pictures from a digital still camera. You can give a professional look to your DVDs by adding chapter menus, backgrounds, and menu screens. You are only a few clicks away from creating your own DVDs! For contacts about the software, see Program Support Information (page 178). InterVideo InstantON InterVideo, Inc. For customers in USA and Canada Web site http://www.intervideo.com/jsp/Support.jsp LocationFree Player Sony Electronics Inc. For contacts about the software, see Program Support Information (page 178). Microsoft Office Basic Edition, Office Professional Edition, Office Small Business Edition, Office Ready Microsoft Corp. For customers in USA and Canada Web site http://support.microsoft.com

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60-Day Trial Version of Microsoft Office
! The Microsoft Office 60-Day Trial software included with this computer system is intended for evaluation purposes only. The software has been installed and you must activate the software before you can use it. Product activation procedures will be detailed during initial launch of the software; activation requires Internet access. This software has an expiration date of 60 days from the date of first use, at which time the software will operate under reduced-functionality mode, limiting end-user options and operations.
Microsoft Corp. For customers in USA and Canada Web site http://support.microsoft.com Microsoft Internet Explorer, Movie Maker, Media Player, Works Microsoft Corp. For customers in USA and Canada Web site http://support.microsoft.com Microsoft Streets & Trips Microsoft Corp. A comprehensive trip planning software. For customers in USA and Canada Web site http://support.microsoft.com

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14-Day Trial Version of Napster Napster, Inc. For customers in USA and Canada Web site http://www.napster.com Norton Internet Security Symantec Corporation For customers in USA and Canada Web site http://www.symantec.com/techsupp Norton 360 All-in-One Security Symantec Corporation For customers in USA and Canada Web site http://www.symantec.com/techsupp Protector Suite QL Sony Electronics Inc. Protector Suite QL Edition allows you to easily setup your fingerprint sensor equipped on your computer. Protector Suite QL supports fingerprint logon, fast user switching, file encryption, registering forms and more. For contacts about the software, see Program Support Information (page 178).

 

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