Note that the computer treats the two parts of Cintiq (the LCD display and the Wacom tablet) as separate pieces of hardware. Therefore, the installation process is completed in two stages:
First, you will install the LCD display portion of Cintiq. In the second stage you will install Cintiqs tablet functionality. Please follow all instructions
Both stages require hardware and software installations. carefully.
You can find information on using the Wacom Tablet Control Panel for customizing your tablet and pen settings in the online Help, located under the Help menu in the Wacom Tablet Control Panel. See Learning More About Cintiq on page 37. The following are not included with this product:
Information about your specific computer hardware Information about your operating system Information about application software.
Please refer also to your computer hardware, operating system, or software application manuals. To use the pressure-sensitivity of the Grip Pen with your favorite drawing application, refer to instructions in that applications manuals.
Precautions on Use and Handling
Be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.

PHYSICAL LOCATION

WARNING
Do not use the Cintiq Interactive Pen Display in a facility control system that requires extremely high reliability; it may cause other electronic devices to malfunction, or other devices may cause the Interactive Pen Display to malfunction. Where use is prohibited, power off Cintiq to prevent the possibility of it causing other electronic devices to malfunction. Wacom does not accept any liability for direct or consequential damages. For details, please refer to your Warranty, located at the end of this manual. Temperature and Humidity Operating temperature and humidity Storage temperature and humidity 5 to 35C, 20 to 80% RH -10 to 60C, 20 to 90% RH

ENVIRONMENT

CAUTION
Do not use or store Cintiq where temperature changes are severe or exceed specifications (e.g., outdoors or inside a vehicle). Do not use or store Cintiq where the Interactive Pen Display, the Grip Pen, and the Cintiq stand are exposed to direct sunlight or heat from an appliance, or are exposed to water or any other kind of liquid. Do not use Cintiq in a dusty environment; this may damage the unit.
Only use the power supply that came with Cintiq. If a different type of power supply is used, Cintiq will not work properly or may be damaged. Using a different type of power supply also has the potential to result in fire. Use of a different power supply will void your warranty. Be sure to use a grounded power source when applying power to Cintiq. Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on; this may damage the LCD display or computer video card. In this case, Wacom shall have no responsibility to repair or replace the product. This product is for use with a DVI or VGA video card; using an inappropriate video card may damage Cintiq. Do not block the rear panel ventilation holes; this may overheat and damage the unit. When not using Cintiq for long periods of time, unplug the power supply cable from the AC outlet.

Next Step: Familiarize yourself with the Interactive Pen Display. See page 16
INTERACTIVE PEN DISPLAY COMPONENTS
Front View Once the Cintiq Interactive Pen Display is safely mounted on the Cintiq stand, take some time to familiarize yourself with its features and components.
The LCD display and tablet sensor function as an integrated input and output device. The LCD display supports resolutions up to 1280 x 1024 pixels at 16,777,216 colors. The tablet sensor reports pen coordinates, pressure, switch, and eraser information.
Status LED Lights green when the pen tip or a side switch is pressed, or when the eraser enters proximity of the LCD screen.
Power LED Lights green when power has been supplied to both Cintiq and the computer and a video signal is present.
Glows orange when no video signal is received by Cintiq. (e.g., Your computer is turned off, starting up, or has entered a power management mode in which video signals are not sent.)
Power Switch Turns power to the unit on or off.

LCD Display Screen

Rear View
Digital/Analog (DVI/VGA) Switch Use this switch to correctly set Cintiq for the video connection you will be using. On Screen Display (OSD) Controls These controls enable you to adjust a variety of display settings. See Adjusting the LCD Display on page 38 for more information.
Cable Guide Tuck the main cable into this guide when working with Cintiq in a semisupported lap position. Remove the cable from the guide when mounting Cintiq on the display stand. See Working with Cintiq on page 32. Bearing Hub Fits into the bearing recess on the Cintiq stand. Allows rotation of Cintiq, and easy mounting and removal from the stand.
Cabling and Connectors The connectors on the integral cable are for DVI-I video connection, USB or serial data, and power connection.
Important: Always store the Interactive Pen Display on the Cintiq display stand or in its original packing carton when not in use. Do not store the display unit on a flat surface that would excessively bend or crimp the cable.
Next Step: Installation. See page 18

Installation

SYSTEM REQUIREMENTS
Before installing Cintiq, make sure your computer meets the following system requirements:
Macintosh. OS 9 or 10.1 and higher. DVI or VGA video connector, available USB port, and CD-ROM drive. ADC connectors require an ADC to DVI-D adaptor (not included). PC. Windows 98, Me, 2000, or XP. DVI or VGA video connector, available USB or serial port, and CD-ROM drive. SGI and Sun workstations. Additional purchase of Wacom UNIX kit. IRIX 6.5 or later for SGI. Solaris 2.6 or later for Sun. DVI or VGA video connector, available serial port, and CD-ROM drive.
Cintiq supports both digital (DVI) and analog (VGA) video signals. By using the VGA to DVI-I adaptor, you can connect Cintiq to a VGA video card. However, connecting Cintiq to a DVI video card generally results in optimum performance because a digital video signal will display a better image and exhibit less cursor lag on the screen. If you plan to install a video card with digital output, complete the video card hardware and software installation before connecting Cintiq. If you have another display that is compatible with your video card, you can connect that display to the card in order to verify that the video card is operating correctly. For information on digital video cards that have been tested with Cintiq, refer to Wacoms Web site at http://www.wacom.com/cintiq There are two primary steps to the installation process:

DVI-I Connector

DVI-D Connector

Apple ADC Connector

VGA Connector
Connect the power supply to Cintiq. See C the supply into an AC outlet. See D
LCD Display Cabling Diagram

Cintiq, rear view

Analog Digital
Digital/Analog (DVI/VGA) switch
Do not attach the USB or serial data cable until instructed to do so.

Video card DVI or VGA

DC Input
DVI-I connector To connect to a DVI-D connector, use the DVI-D to DVI-I adaptor. To connect to a VGA connector, use the VGA to DVI-I adaptor.
Rear panel of your computer

Power Supply

To AC Outlet
CAUTION Make sure that you correctly set the Cintiq Digital/Analog (DVI/VGA) switch for the video card you are using.
Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on this can damage the LCD display or computer video card. Do not exceed a display refresh rate of 75 Hzthis can overheat the LCD display and cause permanent damage.
Turn on Cintiq. The power LED will light. Next, turn on your computer. Windows 98 and Me: The New Hardware Wizard will display. Insert the Wacom Tablet CD and follow the prompts selecting the default options. If prompted for the location of the files, be sure to check the box for the CD-ROM drive. Windows 2000 and XP: Cintiq will automatically install as a Default Monitor. If you want Cintiq to be identified as a Cintiq display and if you want to install the color calibration profile for Cintiq, follow the instructions below to update the display driver for Cintiq. From the Control Panel folder open the Display Properties control panel. Select the Settings tab. If you have more than one display, select the display for Cintiq then click the Advanced button. Click the Identify button if you need help in determining which display corresponds to Cintiq. Select the Monitor tab and click the Properties button. Select the Driver tab and click the Update Driver button. The Hardware Update Wizard will display. Windows 2000: Insert the Wacom Tablet CD. If the Wacom Tablet installation menu displays, close it. Follow the prompts selecting the default options. If a signing warning dialog box displays, click Yes to accept the driver. After the installation is complete click the Finish button to close the Wizard and then close the Display Properties control panel. Windows XP: Insert the Wacom Tablet CD. If the Wacom Tablet installation menu displays, close it. If the driver was not found, click the Back button, then select the option Install from a list or specific location (Advanced), and click Next. Select the option Dont search. I will choose the driver to install and click Next. Click the Have Disk button, enter the letter of your CD-ROM drive (e.g., E:\), and click OK. If the Hardware Installation dialog box displays, click Continue Anyway to accept the driver. After the installation is complete, click the Finish button to close the Wizard and then close the Display Properties control panel.

Each Cintiq 18SX LCD panel is produced under very stringent quality standards. Production techniques cannot guarantee an absolutely perfect TFT display, and some panels may exhibit a certain number of pixels that show an incorrect color. Refer to the specifications on pages 55 and 56 for more information. If an image area has fine striping (such as screen stripes), it may flicker or display a moir pattern. Do not apply excessive pressure on the display surface; it may cause the appearance of a moir or pooling pattern. If you notice this action, use less pressure on the display screen when working with the pen. When a still image is displayed for a long period of time without refreshing the screen, an after-image may remain for a short period of time. To prevent this, Wacom recommends using a screen saver or other power management feature.
The maximum resolution of Cintiq is 1280 x 1024, True Color (24 bit). As necessary, configure the display control panel settings for the proper size and color resolution. The number of colors is constrained by the capabilities of your video card. Refer to the video card manufacturers documentation for details. If you are using analog (VGA) mode, you may want to fine-tune the display. Please refer to Adjusting the LCD Display on page 38 for more information. For Windows, if you are using Cintiq as a secondary display, you may first need to enable Cintiq in your Display Properties control panel.
After the display portion of Cintiq is working to your satisfaction, move on to the next section (Step 2: Tablet Installation) to install the Wacom tablet portion of Cintiq. Note: For troubleshooting tips, please refer to page 45.
STEP2: TABLET INSTALLATION
After you have completed the LCD display installation and configured the display settings, you will need to connect the Cintiq tablet cabling and install the Wacom tablet driver software. When installing the tablet portion of Cintiq, refer to the Tablet Cabling Diagram on the following page.
First, shut down and power off your computer and Cintiq. If a USB port is available, Wacom recommends installing Cintiq as a USB device. For USB installation: Choose the Cintiq USB connector Plug the connector into an available USB port on your computer. See E in the connection diagram on page 23.
For Serial installation: Choose the Cintiq serial connector Plug the connector into an available serial port on your computer. See F in the connection diagram on page 23. For UNIX workstations, you may need to use an appropriate adaptor from the Wacom UNIX kit to connect the serial cable. Important: If the connection is difficult to make, do not force the plug into the connector. Instead, verify that there are no bent pins and that you have the correct cable and location. Do not plug in or unplug the serial connector when your computer is runningthis may damage your serial card.

Next, depending on your operating system and the tablet interface that you will be using (USB or serial), refer to the appropriate section for software installation instructions: Tablet Software Install for Macintosh See page 24 Tablet Software Install for Windows with USB Connection See page 25 Tablet Software Install for Windows with Serial Connection See page 26 Tablet Software Install for SGI or Sun See page 27

Tablet Cabling Diagram

To Cintiq

To USB port

To serial port Connect either the USB or serial cable; do not connect both cables. Wacom recommends using the USB connection, if available.
CAUTION Do not connect or disconnect the video or power cables while Cintiq or your computer are turned onthis can damage the LCD display or computer video card.
Tablet Software Install for Macintosh To install the tablet software:
First turn on Cintiq, then turn on your computer and allow the operating system to fully load. Cintiq will automatically register as a USB device. Disable any virus protection programs and close all open applications before installing the software. Insert the Wacom Tablet CD into your computers CD-ROM drive. The Cintiq menu should automatically display. If the menu does not display (or if you are running OS X), double-click on the Install icon located on the CD. Click on the Install Cintiq button and follow the prompts to install the driver software. Register your tablet when prompted. If you are running OS X, reboot your system for full tablet functionality. Note: During installation, a Cintiq color profile will be added to your computers color management system. To activate this color profile for use with Cintiq, you may need to select the Cintiq 18SX profile in the systems ColorSync control panel. For more details, refer to the color management information in your operating system and application documentation.
Be sure to check the Read Me file for late-breaking news. If you have trouble with the installation, refer to the troubleshooting section in this manual and in the online Help.
Next Steps: To learn more about using Cintiq, proceed to Using Cintiq. See page 28 Be sure to adjust the tablet calibration to precisely align the screen cursor position with the location of the pen tip. Refer to Calibrating Cintiq. See page 36
Tablet Software Install for Windows with USB Connection To install the tablet software:
First turn on Cintiq, then turn on your computer and login, allowing the operating system to fully load. Cintiq will automatically register as a USB device. Windows 98 users: The Add New Hardware Wizard will display. Follow the prompts, selecting the default options. If prompted to install drivers for the USB Human Interface Device, insert the Windows 98 CD, click OK, and enter the location of the Windows CAB files (e.g., d:\win98). Note that the files may be located on your hard disk in the c:\windows\options\cabs folder.

Insert the Wacom Tablet CD into the CD-ROM drive. The Cintiq menu should automatically display. If the menu does not display, double-click on the Install icon (located on the CD). Click on the Install Cintiq button and follow the prompts to install the driver software. Register your tablet when prompted.
Tablet Software Install for Windows with Serial Connection To install the tablet software:
First turn on Cintiq, then turn on your computer and login, allowing the operating system to fully load. Plug and Play Installation. If the New Hardware Wizard displays, follow the prompts selecting the default options. When prompted for the driver files, insert the Wacom Tablet CD into your computers CD-ROM drive. If you are asked for the location of the driver files, select the CD-ROM drive option. After completing the New Hardware Wizard, click Finish, then continue with the Wacom Driver Software Installation, below. Manual Installation. If the New Hardware Wizard does not display, insert the Wacom Tablet CD into your computers CD-ROM drive and continue with the Wacom Driver Software Installation, below. Wacom Driver Software Installation. The Wacom installation menu should automatically display. If the menu does not display, double-click on the Install icon (located on the CD). Select Cintiq as your tablet and the Other button for the interface type. The Cintiq menu will display. Click on the Install Cintiq button and the Continue button to begin the software installation. Follow the prompts to complete the driver software installation. Register your tablet when prompted. After the driver installation is complete, make sure you can use your pen on the display screen to move the screen cursor.
Tablet Software Install for SGI or Sun To install the tablet portion of Cintiq, install the Wacom tablet driver software. Refer to the Quick Start Guide that came with your Wacom UNIX kit for instructions on installing the tablet driver software.
Be sure to check the README file for late-breaking news. If you have trouble with the installation, refer to the troubleshooting section in this manual and in the online Help. Note: For information on Linux support, please refer to Wacoms web site at www.wacom.com/productsupport

Using Cintiq

ADJUSTING THE CINTIQ STAND
The stand allows Cintiqs incline to be adjusted to any angle between 13 and 70 degrees. You can also rotate Cintiq from landscape to portrait orientation, or to any angle between +180 and -180 degrees.
Adjusting the Display Incline To adjust the incline, from the front of Cintiq grasp the Interactive Pen Display on the left and right side at approximately the same height as the Cintiq stand adjustment levers. Use your fingertips to gently pull the incline adjustment levers toward the display unit; this will release the stands clutch mechanism. Tilt the display to adjust the incline setting.

To lower Cintiq, pull the left incline adjustment lever toward Cintiq and gently lower Cintiq to the desired incline angle. Release the lever to lock the stand in place. To raise Cintiq, pull the right incline adjustment lever toward Cintiq and gently raise Cintiq to the desired incline angle. Release the lever to lock the stand in place. Note: The stand adjustment levers may exhibit some natural play before the clutch mechanism engages. For the most accurate incline adjustment, first raise the incline slightly higher than you plan to work with, then lower the display to the desired position.
Adjusting Rotation The Interactive Pen Display can be rotated on the display stand when the incline is less than or equal to 32 degrees.
To adjust rotation, grasp Cintiq by the main body casing and rotate the unit to the desired position; it will move on the bearing hub. You can only rotate the display unit 180 degrees in either direction. Note that the lock brackets can be used to lock Cintiq in either a landscape or portrait orientation. See Optional Display Configurations on page 53 for more information.
Removing Cintiq from the Display Stand To remove Cintiq from the display stand:
If the lock brackets are attached, remove them from the back of Cintiq. Position the display to landscape orientation before removing Cintiq from the display stand. The stand will not release unless Cintiq is in landscape orientation. Next, raise the stand incline to the highest position. See Adjusting the Cintiq Stand on page 28 for instructions. Firmly grasp the Interactive Pen Display on both the left and right sides of the body casing, and lift the unit out of the display stand bearing recess. Important: When removing Cintiq from the display stand, always lift Cintiq in a direction parallel to the front of the stand.
Note: When packing Cintiq for transport, always pack the Interactive Pen Display and Cintiq stand in their original containers and protective cushions. Never pack the two items with the display unit mounted on the stand; this may damage the display unit or stand during transportation.

Using the Grip Pen

WORKING WITH THE GRIP PEN (UP-911E)
As you work with Cintiq, you can rest your hand on the display screen, just as if it were a drawing board or sheet of paper. Hold the Grip Pen as you would a pencil. Make sure the side switch is in a convenient location where you can press it with your thumb or forefinger, but wont accidentally press it while drawing.

For Windows, SGI, & Sun. OK saves changes and closes the control panel. Cancel closes the control panel without saving changes. Use Apply to save changes without closing the control panel. Help displays online Help for the control panel.
Resets the selected tab to its factory default values. Returns a tab to its previously saved or last applied settings. Copies settings from one tool or application to another. Windows control panel shown.
Current selections are highlighted. Wedges emphasize the relationship between tab settings and the selected tool and application.
Calibrating Cintiq You may want to calibrate Cintiq and the Grip Pen in order to align the screen cursor position with the position of the Grip Pen on the display screen. This may be required to adjust for parallax caused by the display screen overlay. After setting Cintiq in its working position, follow the procedure below to calibrate the tablet and pen.
In the Wacom Tablet Control Panel, select the Calibration tab. If you are working with multiple displays, be sure the display corresponding to Cintiq is selected in the Monitor menu. (The description may vary depending on the platform you are working with. For example, on a Macintosh system the option is Cintiq 18SX.) Click on the Calibrate. button to display the calibration screen. Hold the pen as you normally do, and use the pen tip to click on the cross-hairs in the upper-left corner. Then click on the cross-hairs that are displayed in the lower-right corner. (For Windows systems, or SGI or Sun workstations, you will need to click Apply or OK for the changes to take effect.) Note: The calibration setting applies to all applications.
Adjustment pattern for phase and pitch (VGA only). See page 41 for details.
Windows screen captures shown.

Cross-hairs

Learning More About Cintiq Refer to the online Help for information on using and customizing Cintiq.
Windows systems: To view Help, click on the Windows Start button and choose Programs. From the Wacom Tablet group, choose the Wacom Tablet option. Then in the Wacom Tablet Control Panel, click on the Help. button. Macintosh systems: To view Help for OS X, in the Finder select the Go menu and choose Applications. Open the Wacom folder and double-click on the tablet icon. (For earlier Macintosh operating systems, from the Apple menu choose Control Panels and then Wacom Tablet.) Then in the Wacom Tablet Control Panel, click on the ? button. SGI workstations: To view Help, use your Grip Pen to bring up the Icon Catalog. Select the WacomTablet page, then double-click on the WacomTablet icon. In the Wacom Tablet Control Panel, click on the Help. button. Sun workstations: To view Help, at the command prompt enter </usr/sbin/wacomcpl&> In the Wacom Tablet Control Panel, click on the Help. button.

To read the Help before installing Cintiq, first insert the Wacom Tablet CD into your computers CD-ROM drive. Windows and Macintosh systems: When the software menu appears, click on the Explore CD button. Locate and open the appropriate language folder. Then double-click on the Cintiq Help icon. SGI workstations: Issue the command <acroread /CDROM/SGI/opt/pl_help.pdf> Sun workstations: Issue the command <acroread /cdrom/cdrom0/Sun/pl_help.pdf> You will need Acrobat Reader V3.0 or greater to view the Help file.
ADJUSTING THE LCD DISPLAY
Factory Presets, Multi-Sync, and User Settings Factory Presets: To display images with the best quality (based on the incoming signal), Cintiq comes with a number of factory default standard display modes. Refer to pages 55 and 56 for input signal specifications.
Multi-Sync: When connected as a VGA display, Cintiq attempts to automatically synchronize to the incoming signal. If Cintiq does not automatically synchronize with the incoming signal, you can use the OSD Reset Auto Adjust option to initiate display synchronization. If necessary, further screen display adjustments can be manually made using the On Screen Display (OSD) controls. User Settings: When you manually set the display using the OSD function, the settings are stored within Cintiq for use the next time the unit receives a similar signal. This is applicable to all display modes.
Working with On Screen Display Settings Cintiq is equipped with an On Screen Display function. The OSD function enables you to adjust and optimize a variety of display settings at the touch of a button. To avoid accidental activation when the Interactive Pen Display is rotated, the OSD controls are located on the back of the unit. Simply reach over the top of the display unit to locate the buttons with your fingers.
Note: The + and selection buttons are embossed with braille-style dots so that you can easily identify them by touch.
Menu button Opens or closes the OSD menu.
Enter button Activates or deactivates the selected OSD menu option.
Selection buttons Use these buttons to select an option that can then be activated when you press the Enter button.
After activating a selected option, press the + button to increase a selected item value, and press the button to decrease it.
The basic process for working with the OSD is as follows:
Press the Menu button to open the OSD main menu. Use the + or buttons to select an option. When the option you want to adjust is highlighted, press the Enter button. The current settings and adjustment sub-menu for that option will appear. Use the + or buttons to adjust the option settings. When you have made your changes, press the Enter button to save. To exit, press the Menu button. Notes: All settings are automatically saved when the OSD menu closes. If you make changes to the display appearance and cannot return to the original settings, use the Reset Recall option to return Cintiq to its original factory defaults.

When you open the On Screen Display (OSD), the following menu options are displayed as icons:
Contrast Select to increase or decrease image contrast.
Brightness Select to increase or decrease image brightness.
Phase (VGA only) Select to reduce or eliminate horizontal distortion lines. To automatically adjust, use the Reset option.
Pitch (VGA only) Select to reduce or eliminate vertical distortion lines. To automatically adjust, use the Reset option.
Horizontal Center (VGA only) Select to move the screen image left or right. To automatically adjust, use the Reset option.
Vertical Center (VGA only) Select to move the screen image up or down. To automatically adjust, use the Reset option.
Menu Position Select to move the OSD menu around the display screen.
Reset Provides two options: Use Auto Adjust to reset only the image parameters. Use Recall to reset all screen options to the factory default.
Color Provides settings for 9300, 6500, and 5000 Kelvin. Also provides a User option that enables you to adjust Red, Green, and Blue independently. Choose a setting to work with and press Enter to activate your selection. Change the User setting by selecting the icon: In the User Adjustment window, change Red, Green, or Blue to calibrate color. To exit, select the icon: Note: Manual changes to the color settings will invalidate the Cintiq color profile.

USER ADJUSMENT

Selecting the exit icon exits the Reset window without resetting anything.

BACKLIGHT

Backlight Select to increase or decrease the backlight brightness level.
Language Select to choose a language option for the OSD: English, Deutsch, Franais, Espaol, Italiano, or Japanese.
Adjusting Pitch and Phase (VGA Only) Some computers and video cards may not allow the multi-sync function to fully work when Cintiq is first connected. If some portion of the text appears blurred, adjust the pitch and phase by following the procedure below. For crisp images, set the Cintiq resolution of your video card to 1280 x 1024.
In the Wacom Tablet Control Panel, select the Calibration tab. If you are working with multiple displays, be sure the display corresponding to Cintiq is selected in the Monitor menu. (The description may vary depending on the platform you are working with. For example, on a Macintosh system the option is Cintiq 18SX.) Click on the Calibrate. button to display the calibration screen. Using the OSD controls, open the OSD Menu and select the Pitch icon. Then adjust the pitch level so that the pattern of fine vertical stripes displays evenly. In the OSD Menu, select the Phase icon and adjust the phase level so that the adjustment pattern shows clearly. After completing these adjustments, press the Enter and Menu buttons to exit the OSD Menu. For Macintosh, click on the Cancel button to exit from the monitor calibration screen. For Windows, click on the Cancel button or press the spacebar to exit the screen.

Adjustment pattern for phase and pitch (VGA only).
Power Saving Cintiq conforms to VESA and Energy Star power savings guidelines. When using Cintiq with a VESA Display Power Management Signaling (DPMS) compliant computer or video card, the display will automatically comply with the power saving parameters below.

Power Saving Mode

Power On Standby mode Suspend mode OFF mode

H-sync

V-sync

Power Consumption

60 W, max. 5 W, max. 5 W, max. 5 W, max.

Power Lamp

Yes No Yes No

Yes Yes No No

Active Blanked Blanked Blanked
Green Orange/Green Orange/Green Orange

Caring for Cintiq

Keep the Grip Pen and the Cintiq LCD screen surface clean. Dust and dirt particles can stick to the pen and cause wear to the display screen surface. Regular cleaning will help prolong the life of your LCD screen surface and pen. Keep Cintiq, the Cintiq stand, and the Grip Pen in a clean, dry place and avoid extremes in temperature. Room temperature is best. Cintiq, the Cintiq stand, and the Grip Pen are not made to come apart (except where specifically indicated for removal and replacement of the pens DuoSwitch). Taking apart the product will void your warranty.

CLEANING

To clean the Cintiq casing, the Cintiq display stand, or the Grip Pen, use a soft cloth and mild detergent (such as dishwashing liquid) diluted with water. Do not use paint thinner, benzine, alcohol, or other solvents to clean the unit casing, display stand, or pen. To clean the display screen, use an anti-static cloth or a slightly damp cloth. When cleaning, apply only a light amount of pressure to the display screen and do not make the surface wet. Do not use detergent to clean the display screen; this may damage the coating on the screen. Please note that damage of this kind is not covered by the manufacturers warranty.

REPLACING THE PEN TIP

The pen tip will wear with normal use. When the pen tip gets too short, you can replace it with one of the extra tips that came with the pen.
To remove the old tip: Clasp it with a pair of tweezers, needle-nosed plier, or similar instrument and pull the old tip straight out of the pen.
To insert a new tip: Slide it straight into the barrel of the pen. Firmly push the tip until it stops. The new tip will slide into the correct position.

If the pen tip wears and becomes angular, it may damage the coating on the Cintiq display screen. To avoid this, periodic tip replacement is recommended.
WARNING Prevent children from swallowing the pen tip or side switch. The pen tip or side switch may accidentally be pulled out if children are biting on them.
MAINTAINING THE CINTIQ STAND
If the stands felt ring or the rear foot pads become worn, you may want to replace them to prevent damage to the back of the Interactive Pen Display or to your work surface. To replace the felt bearing mount ring, carefully remove the worn ring and replace it with the spare ring that came with Cintiq. To replace the rear display stand foot pads, carefully remove the worn pads and replace them with the spare foot pads that came with Cintiq.

Troubleshooting

If the Wacom tablet driver failed to load properly, first perform any recommended action in the error message on your screen. If the Cintiq hardware does not function properly, refer to the troubleshooting section below. If necessary, refer to the online Help for additional troubleshooting information. Answers to frequently asked questions and information on known issues can be found on the Wacom web site. See pages 49 and 50 to locate the Internet address for your region.

TESTING CINTIQ

If Cintiq does not power up, check the following:
Verify that the cabling between Cintiq and your computer is correct. Be sure the power supply is plugged into an active AC outlet and that it is connected to Cintiq. Verify that any other display connection(s) to your video card are correct. Verify that Cintiq is powered on. The Cintiq power LED should light whenever the cabling is properly connected and the Cintiq power switch is on. When the computer is turned on and a video signal is received, the Cintiq display will activate and the power LED will glow green. If there is no display, verify that your video card has been properly installed and is functional. If you have another display that is compatible with your video card, you can connect that display to the card in order to verify that the video card is operating correctly.
TESTING THE TABLET AND GRIP PEN
If you cannot make a selection on the display screen with the Grip Pen:
Test the pen by pressing the pen tip against the surface of the tablet. The status LED should light green. Now, without applying pressure to the pen tip (but keeping the pen within proximity of the tablet surface), press the side switch. The status LED should again light green. Next, bring the pens eraser within proximity of the tablet surface and press it against the tablet. The status LED should light green.

Aperture (70 mm dia.) for cable and bearing hub.
CAUTION When attaching Cintiq onto an alternate mounting platform, be sure to follow all instructions in the documentation supplied by the platform manufacturer. If improperly installed, the unit could fall, resulting in damage to the unit or physical injury.

SPECIFICATIONS

General Specifications
Physical dimensions (W x D x H ): Weight: Input voltage: Power consumption: Operating temperature and humidity: Storage temperature and humidity: 468 x 407 x 70 mm (18.4 x 16.0 x 2.8 in), excluding stand 7.7 kg (17.0 lb), excluding stand 9.7 kg (21.4 lb), including stand 18 VDC 60 W or less, (18 VDC) 5C to 35C, 20 to 80% RH (noncondensing) -10 to 60C, 20 to 90% RH (noncondensing) (maximum storage humidity is 38% at a temperature of 60C, and maximum storage temperature is 42C at a humidity of 90%)

LCD Display

Display: Screen size: Signal inputs: Resolution: a-Si TFT active matrix LCD 18.1 in (14.1 x 11.3 in) VGA (Analog RGB) DVI (Digital) 1280 x 1024 pixels (SXGA), 1024 x 768 pixels (XGA), 800 x 600 pixels (SGA), 640 x 480 pixels (VGA) 720 x 400 (VGA), others Refresh rate: Pixel pitch: Color depth: Pixels: Brightness: Contrast ratio: Plug and Play: 50 to 75 Hz (vertical) All scan modes are non-interlaced. 0.2805 x 0.2805 mm (0.011 x 0.011 in) 16,777,216 colors (24 bit) 1,310,cd/sq. m (typical) 300:1 DDC2B, EDID

LCD Display (cont.)

LCD quality: Each Cintiq 18SX LCD panel is produced under very stringent quality standards. Production techniques cannot guarantee an absolutely perfect TFT display, and some panels may exhibit a certain number of pixels that show an incorrect color. Wacom quality standards are based on internationally accepted standards for LCD displays. Wacom requires more than 99.999% of the 1,310,720 pixels on each Cintiq 18SX to function perfectly, and does not allow any pixel to be always white or always black. A small number of pixels (10 or less) are allowed to show a wrong color for some parts of the color spectrum.

INSIDE TRACK

WACOM Cintiq Interactive Pen Display
HUGH ROBJOHNS MIBS reviews an innovative and ergonomic means of controlling computer software.
ince the invention of the Graphical User Interface (GUI) many users have found the divorced nature of mouse action and the cursors screen position less than ideal. Indeed, it is usually the first major difficulty to be overcome by people learning to use computers, and is commonly blamed for RSI. Various alternatives to the mouse are available, such as the increasingly popular pen and tablet and the touch screen, although the latter is only viable if the software is specifically designed for it. A few years ago Wacom, originators of the pen and tablet, came up with the idea of combining their technology with a touch screen display, the result being called an Interactive Pen Display (IPD). This method of computer control appears to offer significant ergonomic and operational advantages, not least to users of software audio editors.

Interactive Pen Displays

The IPD comprises a standard LCD screen incorporating a sensor array to detect the position of a dedicated pen. The sensor and pen technology is derived from the proven Wacom Tablets, but the clever part is really in constructing an LCD screen tough enough to stand up to the pressure and repeated scrubbing of the pen. As far as the user is concerned, the screen cursor sits under the pen so that to click on an icon you simple poke at it intuitively with the pen which is both ergonomic and comfortable, and can be mastered extremely quickly. Operations such as rightclicking can be activated with a thumb switch on the side of the pen.
The smaller of the two new Cintiq IPDs has a 15 inch screen while the larger boasts an 18-inch display. Both are equipped to accept analogue SVGA or digital DVI video signals from a computer, and both provide serial and USB outputs to convey positional and status information from the pen. Compared to the original IPD, the now obsolete PL500 (known as EditSlate in SADiE circles), these second generation products offer much better interfacing flexibility, clearer screens with higher resolution, and a significantly lower price. Integrating these Cintiq models with any modern computer (PC or MAC) is trivial. After plugging in, installing the Wacom driver, and following a brief calibration process, the IPD is up and running. The original PS2 mouse (or other pointing device) remains fully operational for times when you dont want to use the pen, and the screen resolution and colourimitry is certainly comparable to any other high-end LCD monitor. The pen has pressure sensitive tips at both ends and these can be configured to perform a variety of functions. Normally, the writing tip acts in the same way as the left mouse button, while the opposite end defaults to an erase function. Both tips are also pressure sensitive, which is useful for graphics programs enabling the thickness of a line (or the depth of erasure) to be varied while drawing, for example. A two-way rocker switch on the side of the pen falls nicely under the thumb and provides double-click and right-click modes although these too can be reprogrammed for alternative functions including running applicationspecific macros. The pen does not require batteries it contains resonant circuits which react to a high frequency energy field created by a grid behind the screen surface. Changes in resonance are detected by the sensor grid to determine both the position of the pen tip (within 0.05mm), and the status of the various buttons and pressure switches.
LINE UP Dec 2002/Jan 2003
The screen of the Cintiq 18SX model sits in an open bearing on a fully adjustable stand enabling the screen to be angled and rotated freely. It can also be lifted from the bearing and used independently of the stand if necessary. The smaller Cintiq 15 is fixed to its stand, but a very wide range of operating positions is available.

as Photoshop and Quark in the making of this magazine. I found the IPD to be an excellent method of controlling all of these programs, and it proved particularly efficient with the two audio editors. The ability to point and click icons on the screen itself was very refreshing, as was manipulating audio clips directly, dragging them to the desired tracks and positions, or deleting them with the eraser end of the pen. Perhaps more importantly, I found audio scrubbing within SADiE much faster and more precise in fact operating this software was a complete joy with the IPD thanks to the very direct relationship between hand movement and audible result. I would say that I was able to operate both the SADiE and CEP quicker and more precisely with the IPD, with less hand fatigue during extended editing sessions, and with a greater sense of control it simply felt a lot more natural. Although not a cheap solution by any means the 15-inch model lists at 1299 and the 18SX is 2895 (both prices excluding VAT) the ergonomic advantages are very persuasive and I would certainly recommend anyone who works with a DAW for extended periods to arrange a demonstration. Someday all computers will be controlled this way! Computers Unlimited Tel: +44 (0)9419 www.unlimited.com www.wacom.com

Put to the Test

I tried the 15-inch screen briefly, and had extended use of the Cintiq 18SX model, shown in the accompanying ilustrations, which I used with a SADiE system and Cool Edit Pro 2.0 (CEP) for audio editing applications, as well
32 LINE UP Dec 2002/Jan 2003