GE Security

Digia Client

User Manual

imagination at work

Copyright

Copyright 2004, GE Security Inc. All rights reserved. This document may not be copied in whole or in part, or otherwise reproduced except as specifically permitted under US copyright law, without the prior written consent from GE. Document number/revision: 1052093A.

Disclaimer

The information in this document is subject to change without notice. GE, in keeping pace with technological advances, is a company of product innovation. Therefore, it is difficult to ensure that all information provided is entirely accurate and up-to-date. GE accepts no responsibility for inaccuracies or omissions and specifically disclaims any liabilities, losses, or risks, personal or otherwise, incurred as a consequence, directly or indirectly, of the use or application of any of the contents of this document. This publication may contain examples of screen captures and reports used in daily operations. Examples may include fictitious names of individuals and companies. Any similarity to names and addresses of actual businesses or persons is entirely coincidental.

Trademarks and patents

Digia product and logo are registered trademarks of GE Security. GE and the GE monogram are registered trademarks of General Electric. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.
Software license agreement
GE software supplied with GE products is proprietary and furnished under license and can be used or copied only in accordance with the license terms. THE ENCLOSED PROGRAM IS FURNISHED SUBJECT TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. RETENTION OF THE PROGRAM FOR MORE THAN 30 DAYS, OPENING OF THE SEALED WRAPPER, IF ANY, SURROUNDING THE PROGRAM, OR USE OF THE PROGRAM IN ANY MANNER WILL BE CONSIDERED ACCEPTANCE OF THE AGREEMENT TERMS. IF THESE TERMS ARE NOT ACCEPTABLE, RETURN THE UNUSED PROGRAM AND ANY ACCOMPANYING DOCUMENTATION TO GE FOR A FULL REFUND OF THE LICENSE FEE PAID. (FOR INFORMATION REGARDING THE RETURN OF PROGRAMS ENCODED OR INCORPORATED WITHIN EQUIPMENT, CONTACT THE NEAREST GE SALES OFFICE.)

Intended use

Use this product only for the purpose for which it was designed; refer to the data sheet and user documentation. For the latest product information, contact your GE sales representative or visit us online at www.gesecurity.com. Direct all inquiries about GEs legal policies with regard to this product to: Director of Legal Services GE Security 4575 SW Research Way, Suite 250 Corvallis, OR 97333 USA

Contact

Contents
Introduction. 1 Conventions used in this document.1 Safety terms and symbols.1 Overview. 2 Installation. 2 The Digia client user interface. 3 Video display window.5 Channel assignment. 7 Saving and reading layout information.9 Swapping display window.9 Recording schedule and playback. 10 One-time recording. 10 Daily recording. 11 Weekly recording. 12 Playback. 13 Alarm recording. 17 Hard drive management. 18 Contacting technical support. 19 Online publication library. 19

Digia Client User Manual

Introduction
This is the GE Digia Client User Manual for version 1.0. This document includes an overview of the product and detailed instructions explaining: how to install the program; and how to customize its appearance.
There is also information describing how to contact technical support if you have questions or concerns. To use this document effectively, you should have the following minimum qualifications: a basic knowledge of Windows-based PCs.
Read these instructions and all ancillary documentation entirely before installing or operating this product. The most current versions of this and related documentation may be found on our website. Refer to Online publication library on page 19 for instructions on accessing our online publication library.
Note: A qualified service person, complying with all applicable codes, should perform all required hardware installation.
Conventions used in this document
The following conventions are used in this document:
Bold Italic Menu items and buttons. Emphasis of an instruction or point; special terms. File names, path names, windows, panes, tabs, fields, variables, and other GUI elements. Titles of books and various documents. Monospace Text that displays on the computer screen. Programming or coding sequences. Blue italic Hyperlinks to cross-references, related topics, and URL addresses.

Safety terms and symbols

These terms may appear in this manual:

CAUTION

Improper use may cause equipment damage.
Cautions identify conditions or practices that may result in damage to the equipment or other property.
WARNING Improper use could cause equipment damage or serious personal injury.
Warnings identify conditions or practices that could result in equipment damage or serious personal injury.

Overview

The Digia client is a client viewer program that supports remote connection to a Digia digital video recorder. We recommend you run the Digia client on Windows 2000 or later, with an Intel Pentium III processor, and a minimum of 256MB of RAM. However, these are minimum requirements, and the more powerful your system specifications are, the more efficient the program will run. The Digia client is designed to display a maximum of four screens of fixed size at the same time. Time settings are required for certain features. Time settings are based on the time on the local PC. Make sure the clock on your PC is accurate. However, for video that is transmitted in real-time, the time displayed at the bottom of the viewer screen is the time of the Digia unit.

Installation

To install the Digia client, do the following: 1. Insert the provided CD into the CD-ROM drive of your PC. 2. Run DigiaClient.exe to start the installation process. 3. Follow the onscreen directions. 4. Once you have finished, double-click the shortcut icon to start the program.
The Digia client user interface
Double-clicking the Digia client shortcut icon, launches the main user interface, which consists of two functional areas: video display window; and control panel.
The video display window is located on the left of the screen, while control panels are located on the right and the bottom of the screen. Frequently used control buttons are located on the right of the screen, and buttons which are used less frequently are located on the bottom.
Figure 1. Main user interface

Table 1.

Main control panel

Button

Description Set the video display to full screen.
Set the video display to quad mode.
Connect to all channels that are assigned and start the video display.
Main control panel (continued)
Description Disconnect the video connection (while not in record mode), or stop recording (while in record mode). Record all received video and audio to the local PC hard drive.
Indicates the percent of the designated hard drive space that is being used. Capture and store a still image from the selected channel.
Rotate the selected video display by 180 degrees.
Indicates the status of a sensor. Blue indicates a normal state. Red indicates an alarm state.
Remote relay control for the corresponding channels. Press this button to switch the relay on or off.
Contrast/brightness control and volume control. Check the Mute box to mute the audio. Check the Mix box to mix all incoming audio into a single sound signal.

Table 2.

Channel assignment buttons
Description Assign connection information for each display unit.
Save configuration information to a file (*.con) on the hard drive.
Read configuration information from a file (*.con) on the hard drive.
Set up a recording schedule.

Playback recorded video.

Set up alarm recording.
Hard drive configuration menu.

Video display window

The video display window shows video received from cameras or video servers in multiple locations. The application supports a maximum of 4 display units. A display unit consists of two areas: where the video is displayed, and a status indicator area, which indicates the status of the channel. the Digia client supports different video on each display unit.
Channel status indicator area
This area shows the conditions and status of each display unit, consisting of the status indicator and messages. See Table 3 for more information on status indicators.
Table 3. Status indicators

Indicator

Description Indicates the presence of a recording schedule. Indicates no recording schedule present. Indicates that video is being recorded. Indicates that video is not being recorded.

Table 3.

Status indicators (continued)
Description Indicates that audio is enabled. Indicates that audio is not enabled.
There are two categories of messages:

Table 4. Messages

Message Assigned/not assigned Time
Description Indicates whether or not the particular channel is assigned to that display unit. Indicates the time of the video server or camera while it is transmitting the signal. Time displayed in white indicates that the video is live. Time displayed in green indicates that the video is recorded, and the time is that of the local PC.

Quick control menu

For functions that are frequently used, the Digia client provides a pop-up menu for quick controls. You can access the pop-up by right-clicking the mouse. There are six menu items on the pop-up menu, which applies to the display unit you are in. The six functions are described in Table 5.
Table 5. Quick control menu options
Menu item Play (P) Play file (F) Stop (S) Camera assignment (A) Start recording (R) Stop recording (E) Show information (H)
Description Displays video of the selected channel. Plays back recorded video from a file. Stops video. Assigns a video channel to the selected display unit. Initiates recording. Stops recording. Shows supplementary information.

Channel assignment

After the display window is set up, you must assign video channels to each display unit. You can start assigning video channels by selecting the Camera Assignment option from the quick control pop-up menu, or by pressing the camera assignment button on the bottom of the screen. Once you do either, the video channel assignment window will display (Figure 2).
Figure 2. Video channel assignment window
You may assign up to 16 channels, though the number of displayed channels will be limited by the number of display units. See Table 6 and Table 7 on page 8 for more information on what information is required and how to navigate through the channel assignment window.
Table 6. Channel assignment input fields
Field Description IP address Ch# User ID Password Store PWD
Description Brief description for corresponding video channel. IP address for the device unit you wish to address. Where multiple channels are available, input which channel you wish to view. The default is root, unless you change it with the Default ID/PW button. You can also manually enter a User ID. The default is 1111, unless you change it with the Default ID/PW button. You can also manually enter a password. Check the box if you want the password saved.

Table 6.

Channel assignment input fields (continued)
Field RTSP HTTP Connection type
Table 7. Channel assignment window buttons
Description RTSP port number. HTTP port number. Do not change. How the Digia client connects to the Digia unit. Do not change.

Description Pressing this button sets the default user ID and password. Once you set the default user ID and password, it will appear in each channels user ID and password entry. You can still manually change it on a per channel basis. Save assignments to a file on the hard drive. Load assignments from a file on the hard drive. Read a list of available video channels from a file on the hard drive. Write a list of available video channels to a file on the hard drive. Delete selected video channel from the video channel list. Apply assignments and exit assignment window.
Cancel assignments and exit assignment window.
Add the video channel information from the selected display unit to an available video channel list. Copy the information from the selected video channel list to the selected display unit.
Once you have finished assigning channels, press the play button to start the connection.
Saving and reading layout information
The save and load buttons are used for saving new layout information. The information is saved as a configuration file (*.con). You can store different layout configurations for the Digia client and simply load your particular file for a preferred configuration. Configuration files are saved in the configuration subdirectory.

Swapping display window

Channels assigned to each display unit can be exchanged by clicking and holding on a display unit, and then dragging it over the display unit you wish to exchange. The channels of the two display units will be swapped with each other.
Recording schedule and playback
Four buttons located at the bottom of the left side of the screen are control category buttons. See Table 8 for a description.

Table 8. Control buttons

Description Initiate a recording schedule (one time, daily, and weekly).

Playback menu.

Alarm recording menu.

Hard drive setup menu.

One-time recording
This feature configures the Digia to record only during a specified time period. To schedule a one-time recording (Figure 3), do the following:

Figure 3. One-time recording
1. Press the record schedule button and select the One time option in the window. 2. Mark the beginning and end of the recording schedule in year, month, date, hour, minute, and second.
Note: The reference time is the local PCs time. Make sure the PC maintains the correct time and date.
3. Select the channels to record from a list of channels. If you want to record all channels, check the All box. 4. Once finished, click the check button, or use the right or left arrow buttons to set up an additional schedule.

Daily recording

To set up a daily recording schedule (Figure 4), do the following:
Figure 4. Daily recording
1. Press the record schedule button and choose the Daily option. 2. Mark the beginning and end of the recording schedule in hour, minute, and second.
3. Once finished, click the check button, or use the right or left arrow buttons to set up an additional schedule.

Weekly recording

To set up a weekly recording schedule (Figure 5), do the following:
Figure 5. Weekly recording
1. Press the record schedule button and choose the Weekly option. 2. Check the desired boxes for the day. 3. Specify the recording time by entering the hour, minute, and second to begin and end recording.
4. Once finished, click the check button, or use the right or left arrow buttons to set up an additional schedule.

Playback

To play recorded video, press the playback button. A list of recorded video is displayed in the Recording Status window on the right side of the screen (Figure 6).
Figure 6. Recording status window
The Recording Status window shows a graphical representation of what has been recorded. Things recorded manually, or as a result of a schedule, are displayed in blue. Things recorded under alarm conditions are displayed in red. To select and start a recording, do the following: 1. Set the date to search for in the lower part of the Recording Status window by manually entering the year, month, and date, or by using the left and right arrows to go to the specified date. 2. Click on the colored representation at or near the start time. 3. Hold down the mouse button, and drag the cursor to the stop time, and release the mouse button. Notice as you drag that your selection is displayed in orange. 4. Right-click inside the selection you just made. A menu displays allowing you to play or stop the selected video. If you want to see the detailed recording status for each channel on a specific date, press the channel button on the upper right corner of the Recording Status window (Figure 7 on page 14). To change back to the weekly display, press the week button on the upper right corner of the window.

Figure 7. Channel recording status
You can also set the type of video to search for by selecting All, Normal, or Alarm from the lower part of the Recording Status window.

Search criteria

To search for a specific recording by time, while still in the playback menu, do the following:

Figure 8. Jump to option

1. Select Jump to in the Playback window (Figure 8).
2. Fill in the year, month, date, hour, minute, and second to search for.
3. Press the play button to watch the recorded video from the desired time. For more information on playback options, see Table 9 on page 16.
Note: The video playing may have been transmitted from multiple cameras or servers, so the time displayed with each video may be different.
To search for a specific recording by a triggered alarm, do the following:
Figure 9. Select alarm option
1. Check Select Alarm in the Playback window (Figure 9). 2. Select an alarm file in the alarm file list. 3. Press the play button to watch the recorded video. For more information on playback options, see Table 9.
Note: The time displayed will be in green, indicating that its the actual time the footage was recorded.
To play a video file that has been recorded by the Digia client, do the following:

Figure 10. Video file

1. Choose Open File in the Playback window (Figure 10). 2. Choose File or Folder to pick a particular file or a folder of files to play. 3. Once the file is loaded, press the play button to watch the recorded video.
There are several options when playing back video files. See Table 9 for more information.
Table 9. Playback options

Description Play

Fast forward

Rewind

Stop playing

Table 9.

Playback options (continued)
Description Capture image
Play speed control: 1x, 2x, 3x, 1/3x, 1/2x.

Alarm recording

You can set up the Digia client to record for a specific amount of time when an alarm is triggered. To set up an alarm recording (Figure 11), do the following:

Figure 11. Alarm recording
1. Press the alarm recording button. 2. Enter the duration, or how long you want to record when an alarm is triggered. 3. Select the channels you want to record when an alarm is triggered.

Hard drive management

Press the disk setting button to set the amount of space and location to save recorded video (Figure 12).
Figure 12. Hard drive management
Contacting technical support
For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and any other documentation provided. If you still have questions, you may contact technical support and sales. For sales and technical support assistance, we provide customers with several options (see Table 10). Our support phone number is available Monday through Friday (excluding holidays) between the hours of 6 a.m. and 5 p.m. Pacific Time.
Table 10. Sales and support contact information
Sales Phone: E-mail Fax Note: 800-469-1676 cvovideosales@ge.com 541-754-7162
Technical support 800-469-1676 (Monday through Friday, 6 a.m. to 5 p.m. Pacific Time) generaltech@ge.com 541-752-9096 (available 24 hours a day)
Be ready at the equipment before calling for technical support.
Online publication library
Another great resource for assistance with your GE Security products is our online publication library, available to all of our customers on our website. To access our publication library, go to our website at the following location:
http://www.gesecurity.com
In the Tools area at the top, click the Publication Library link then select Video Surveillance. After you register and log on, you may search through our online library for the documentation you need.1
Many GE Security documents are provided as PDFs (portable document format). To read these documents, you will need Adobe Acrobat Reader, which can be downloaded free from Adobes website at www.adobe.com.

Digia II User Manual

Restricted rights legend. The Licensed Product is provided with restricted rights. In the event the United States Government or an agency thereof is granted a license, the following additional terms apply: Restricted Computer Software, as defined in the Commercial Computer SoftwareRestricted Rights clause at Federal Acquisition Regulations 52.227-19, and the restrictions as provided in subparagraphs (c)(1) and (c)(2) thereof; and as applicable, the Governments rights to use, modify, reproduce, release, perform, display, or disclose the Software also are restricted as provided by paragraphs (b)(2) and (b)(3) of the Rights in Noncommercial Technical Data and Computer SoftwareSmall Business Innovative Research (SBIR) Program clause at DFARS 252.227-7018. You acknowledge that you have read and understand this agreement and agree to be bound by its terms. You further agree that this agreement is the complete and exclusive statement of the agreement between you and GE Security, and supersedes any proposal or prior agreement, oral or written, and any other communication relating to the subject matter of this agreement. Intended use Use this product only for the purpose it was designed for; refer to the data sheet and user documentation. For the latest product information, contact your local supplier or visit us online at www.gesecurity.com. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. You are cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Regulatory

FCC compliance

Contents
Preface. vii Conventions used in this document.vii Safety terms and symbols.vii

Chapter 1.

Introduction. 1
Product overview. 2 Features.2 Front panel.2 Back panel.3 Monitor display.4

Chapter 2. Chapter 3.

Installation. 7

Installation. 8

Setup. 9
Main menu. 10 Camera. 11 Record. 12 Schedule. 13 Alarms. 15 Network. 16 Display. 19 System. 20 Information. 22 Search. 24 Export. 26 Enter and directional buttons. 27 Shuffle camera views. 27 Freeze or zoom in on live video. 28

Chapter 4.

Product overview

Digia II incorporates all of the benefits of digital video recording, is simple to install, and operates similar to a VCR. Highly efficient compression technology and superior resolution for recorded images make the Digia II stand out among other DVRs.

Features

Triplex operation for recording and playback. Built in MPEG-4 codec with configurable quality. Variable recording speeds of up to 120 frames per second NTSC and 100 frames per second PAL. Audio recording capabilities. Motion detection capabilities. Hard disk for internal storage. Easy-to-use control panel with common VCR and multiplexer functions. Onscreen menu operations with multiple language support. Real-time live display for all cameras. Easy archiving of video and remote viewer through USB port.

Front panel

Figure 1 shows the front of the Digia II.
Figure 1. Digia II front panel
POWER RECORD HDD ALARM NETWORK

R/PLAY

SEARCH

EXPORT

DISPLAY

N O P Q R A B C D E F

F/REV. Fast reverse, or rewind, and also starts or increases reverse slow motion. Press this to rewind video or start or increase reverse slow motion. R/PLAY. Reverse playback. Press this to play back video in reverse. PAUSE. Press this to pause the playback of video. Use F/REV or F/ADV to start reverse or forward slow motion in increments of 1/32, 1/16, 1/8, 1/4, and 1/2 speed. PLAY. Press this to playback video. F/ADV. Fast advance, or fast forward, and also starts or increases forward slow motion. Press this to fast forward video or start or increase forward slow motion. SEARCH. Press this to start the search functionality.

G H I J K

LIVE. Press this to return to live video. EXPORT. Press this to begin the export functionality. DISPLAY. Press this to change the display to show 1, 4, 9, or 16 channels of video. MENU. Press this to access the main menu. Channel buttons. Press one of these buttons to bring up that video channel on the monitor in live video mode. Also use these to input numbers for passcode entry. Note: There are 4, 9, or 16 channel buttons, depending on the model you have and how many channels of video it can support.
Directional buttons with enter button. Use these buttons to navigate through menus and press enter to indicate a choice. You can also use the enter and directional buttons in combination to move the camera displays to different locations onscreen, freeze live video, or zoom in on live video. See Enter and directional buttons on page 27 for more information.

M N O P Q R

USB port. Use this in the export and firmware upgrade processes. Power indicator. Record indicator. Indicates that the hard drive is recording. HDD or hard disk drive activity indicator. Alarm indicator. Network access indicator.

Back panel

Figure 2 shows the back of the Digia II.
Figure 2. Digia II back panel

ALARM IN

9 C 10 C 11 C 12 C 13 C 14 C 15 C 16 C

AUDIO IN DC19V + -

MAIN MONITOR

LAN ALARM OUT NC C NO

1 C 2 C 3 C 4 C 5 C 6 C 7 C 8 C
Camera inputs. Connect a camera to any one of these BNC connectors.
The unit will automatically sense whether the video feed is NTSC or PAL on camera one. We recommend you connect a camera to the camera 1 connection.
USB port. Use this for exporting video and for firmware upgrades.

C D E F G H I

Monitor output BNC. Connect this to a monitor to view Digia II output. SVGA connector. Connect a computer monitor to view a Digia II output. Ethernet port. Use an Ethernet cable to connect Digia II to a computer network. Alarm output connections. Connect to apprpopriate devices (siren, buzzer, etc.). Alarm input connections. Connect alarms here. Audio in/out. Connect speakers and/or microphone here. 19 VDC power connector. Connect the power source here.

Monitor display

Figure 3 shows the Digia II monitor display.
Figure 3. Digia II monitor display
11-28-2006 TUE P01 12-19-2006 TUE R01
01% x2 FAN 10:39:32a 01% FAN 10:39:32a
Channel tag. Indicates the channel name. Event signal. Small icons indicate certain events for each channel. There are four different signals: A - An alarm event has taken place where this camera is located. M - A motion event has taken place where this camera is located. V - The video feed from this specific location has been lost. F - The fan in the unit is malfunctioning. H - The hard drive is malfunctioning.
Playback status bar. The playback status bar appears when you enable the OSD (onscreen display) in the Display menu. There are three parts to this display bar, which are: Record date - Displays the date when the video was recorded. P01 - Displays that video is currently playing back from the hard drive. Percentage - Displays the location on the hard drive where the video was recorded. Playback status - Displays the direction and speed of playback. Pause means the video is paused. > means normal playback speed. < means normal reverse playback speed. >> x N means N times fast playback speed. << x N means N times fast reverse playback speed. ||>> means forward slowmotion playback. <<|| means reverse slowmotion playback. Record time - Displays the time when the video was recorded. Record status bar. The record status bar appears when you enable the OSD (onscreen display) in the Display menu. There are three parts which are: Current date - The current date. Record status - Shows R01, which means its recording the video feed to the hard drive. Percentage - Displays the amount of hard drive remaining. HDD/Fan status - Shows No Disk if no disk is installed, and/or No Fan if the cooling fan stops working. Current time - The current time.

Chapter 2 Installation

This chapter provides the steps to begin installing your Digia II. In this chapter: Installation. 8

Installation

Be sure to install your Digia II in an area that secure, away from water, heat, dust, dirt, and other substances that may damage the unit. To install Digia II, do the following: 1. Connect a camera to any one of the camera BNC connections. 2. Connect a microphone or another audio input device to the audio input connector. 3. Connect speakers or another audio output device to the audio output connector of the unit. 4. Connect an Ethernet cable from a computer network to the LAN port. 5. Connect a monitor to the main monitor BNC connector. 6. Connect any alarm inputs to the alarm input connectors. The alarm inputs can be: Normally open (NO), where the relay contact is in an open state. When the contact is closed, an alarm is triggered from 1 to 60 seconds in duration. Normally closed (NC), where the relay contact is in a closed state. When the contact is open, an alarm is triggered from 1 to 60 seconds in duration. NO trans, where a relay is in an open state. When the contact is closed, an alarm is triggered and will remain until the contact is opened again. NC trans, where a relay is in a closed state. When the contact is opened, an alarm is triggered and will remain until the contact is closed again.
7. Connect any alarm outputs to the alarm output connectors. The alarm output is a built-in relay offering three modes: ALM-COM (common) ALM-NO (normally open) ALM-NC (normally closed)
These can be used to trigger an external device such as an alarm panel or a siren. 8. Connect the 19 VDC power supply to the unit, and then connect it to the wall outlet. If youd like to install your Digia II in a standard 19-inch rack, you will need to order the rack mount kit (Digia2RK) separately.

Chapter 3 Setup

This chapter provides an description of your Digia IIs main menu. In this chapter: Main menu. 10 Camera. 11 Record. 12 Schedule. 13 Alarms. 15 Network. 16 Display. 19 System. 20 Information. 22 Search. 24 Export. 26 Enter and directional buttons. 27 Shuffle camera views. 27 Freeze or zoom in on live video. 28

Main menu

To access the main menu, press the Menu button. You will be asked for a passcode. Enter either your admin passcode, or your user passcode. The default admin passcode is 4444, and the default user passcode is 1234.
Note: If you log on with a user passcode, you will only be able to access the Display and Information menus, and the search and export features. All other menus and features will be inaccessible.
Use the directional arrows to navigate through the menu choices and press Enter to select the highlighted menu option (Figure 4).

Figure 4. Main menu

Digia II Menu 1. 2. 3. 4. 5. 6. 7. 8. Camera Record Schedule Alarms Network Display System Information

Camera

Figure 5 shows the Camera menu options.

Figure 5. Camera

Digia II Menu - Camera << Camera 1 Title Recording Frame Rate Quality Level Covert Sequence List DWELL time Brightness Contrast Saturation CH01_ _ _ _ _ Continuous 1 f/s 6-Highest >>
03 Sec(s) 50 % 50 % 50 % Select EXPORT to Copy Settings Select DISPLAY to Paste Settings

Table 1.

Camera submenu
Menu item Camera # Title Recording Frame rate Quality level Covert Sequence list Dwell time Brightness Contrast Saturation Select EXPORT to copy settings. Select DISPLAY to paste settings.
Description Each camera has its own submenu. The number of submenus depends on how many cameras your Digia II is capable of supporting. Set the title for the camera (up to 12 characters). Set the recording method for this camera. Choose from Schedule, Disable, Continuous, or Alarms. Choose the frame rate for this camera from 1 to 30 frames per second (fps). Choose the recording quality for this camera. Choose 1-lowest, 2, 3, 4, 5, or 6-highest. Check covert to not show the video for this camera on a monitor. It will appear disabled. Check sequence list to include this camera in the sequence list. Set the dwell time between 1 and 99 seconds. Set the brightness level for this camera. Default is 50%. Set the contrast level for this camera. Default is 50%. Set the saturation level for this camera. Default is 50%. Press the Export button to copy the settings from this camera submenu to the clipboard. Everything but the title is copied. If you copied settings from another camera submenu, press DISPLAY to paste those settings in the appropriate places on the current submenu.

Disable 7

Select EXPORT to Copy Settings Select DISPLAY to Paste Settings

Table 5.

Alarms submenu
Menu item Alarm # Alarm Alarm frame rate Quality level Alarm duration Sensor type Event buzzer Alarm to full screen Email notification Video loss Motion detection Motion sensitivity Motion detection grid
Description The current alarm being edited. Choose between Disable, Enable, and Global. Choose between off, 1, 2, 3, 4, 5, 6, 7.5, 10, 20, and 30 fps. Choose between 1-lowest, 2, 3, 4, 5, and 6-highest. Choose between 1 and 60 seconds. Choose between NC, NO, NC Trans, and NO Trans. Check this box if you want to hear an alarm buzzer. Check this box if you want the video to become full screen when the alarm is triggered. Check this box if you want the Digia II to send an e-mail to a predetermined e-mail address when the alarm is triggered. Check this box if you want this alarm triggered when video is lost. Choose between Disable, Partial, and Full. If you set it to partial, it will take you into the motion detection grid. Choose between 1-lowest, 2, 3, 4, 5, 6, 7, 8, and 9-highest. Use the directional arrows to move the highlight square to a desired area. Enter toggles the cells on or off. When a cell is on, that area will be monitored for motion detection.

Network

The Network submenu has three of its own submenus. They are Network configuration, Network email, and Network DDNS.

Network configuration

Figure 10 shows the Network configuration submenu.
Figure 10. Network configuration
Digia II Menu - Network << Network Configuration Data Port 00554 HTTP Port 00080 Control Port 01600 Client Access Bandwidth Saving 8192 Network type IP Address Subnet Mask Gateway DNS Server >>
DHCP 000.000.000.000 000.000.000.000 000.000.000.000 168.095.001.001

Table 6.

Network configuration submenu
Menu item Data port HTTP port Control port Client access Bandwidth saving Network type IP
Description Default is 00554. Default is 00080. Default is 01600. Check this box if you want to enable access to the Digia II over a network. Default is 8192 KB. Select between 10 and 8192 KB. This limits the bandwidth for the network stream. Choose between Static and DHCP. DHCP will assign values to the IP, subnet, gateway, and DNS server values automatically. The IP address of the unit. If you choose static as a network type, you can set the IP address by highlighting the number you want to change, hit Enter, and then use the up and down arrow to change the values. Hit Enter again to set the number, then use the left or right arrows to move to another position and repeat to change that number. The subnet mask of the unit. If you choose static as a network type, you can set the subnet mask the same way as you set the IP address.

Subnet mask

Network configuration submenu (continued)

Menu item Gateway

Description The IP address to the gateway router the unit is getting its network connection from. If you choose static as a network type, you can set the gateway the same was as you set the IP address. The IP address to the DNS server you wish to use. If you choose static as a network type, you can set the DNS server address the same way as you set the IP address.

DNS server

Network email
Figure 11 shows the Network email submenu.

Figure 11. Network email

Digia II Menu - Network << Network Email SMTP Server _ _ _ _ _ _ _ _ _ _ _ _ _ _ 0025 >>
SMTP Port Authentication User Password Sender Email
_ _ _ _ _ _ *********** _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Receiver Email

Table 7.

Network email submenu

Menu item SMTP server SMTP port Authentication User name Password Sender email address Receiver email address
Description Enter the SMTP server address for your mail server. Default is 00025. Check this box if your mail server requires authentication. Enter the user name for the SMTP server. Enter the password for the SMTP server. Enter the email address you want the email to come from. Enter the email address you want the email to go to.

Network DDNS

Figure 12 shows the Network DDNS submenu.

Figure 12. Network DDNS

Digia II Menu - Network << Network DDNS DDNS Services DDNS Server tzo.com >>
User _ _ _ _ _ _ _ _ _ _ _ _ Password ***************** ***************** Record ID _ _ _ _ _ _ _ _ _ FQDN _ _ _ _
Table 8. Network DDNS submenu

_ _ _ _

Menu item DDNS services DDNS server User Password Record ID FQDN
Description Check this box to enable DDNS service on the Digia II. Choose between tzo.com, www.sitelutions.com, or www.dyndns.org. To set up an account, see those websites for more information. Enter the user name of the DDNS account. Enter the password of the DDNS account. A record ID that your DDNS service may provide for you. Fully qualified domain name. Enter your fully qualified domain name here. Example: digia2.dyndns.com.

Display

Figure 13 shows the Display submenu.

Figure 13. Display

Digia II Menu - Display OSD TimeStamp Sequence Alarm Display

Disable

Table 9.

Display submenu

Menu item OSD Timestamp
Description Check this box if you want the playback and record status bars to display. Choose between Disable, Top, or Bottom to have the timestamping display. Note: If you enable timestamp, the timestamp becomes a permanent part of the recording and cannot be removed from recorded video.

Time update by

System admin
Figure 15 shows the System admin submenu.

Figure 15. System admin

Digia II Menu - System << System Admin English White NO NO NO >> Language OSD Color Load/Save Setting Firmware Upgrade Delete HDD
Admin Pass Code **** Confirm **** User Pass Code **** Confirm **** Network Pass Code ******** Confirm ********
Table 11. System admin submenu
Menu item Language OSD color Load/save setting Firmware upgrade
Descriptions English. Choose between white, black, red, yellow, magenta, and cyan. Press Enter, then up or down. Select whether youd like to cancel the process, load defaults, load other settings, or save settings. With a USB device that has the new firmware on it plugged in, press Enter, then up or down. Enter the passcode (default is 4444). Your USB device must have atleast 5 MB of free space. Press Enter, then up or down. Enter the passcode (default is 4444). This will delete everything on the hard drive.

Delete HDD

Table 11. System admin submenu (continued)
Menu item Admin passcode Confirm User passcode Confirm Network passcode Confirm
Descriptions Enter an admin passcode. Confirm the admin passcode. Enter a user passcode. Confirm the user passcode. Enter a network passcode. Confirm the network passcode.

Information

Figure 16 shows the Information submenu.

Figure 16. Information

Digia II Menu - Information DVR ID _ _ _ _ _ _ Firmware Version HDD Size IP Address MAC Address Model 0.9.GB 000.000.000.000 00:00:00:00:00:00 Digia II-16
Record Time From 11-30-2006 To 12-19-2006

06:33:58a 03:13:04a

Table 12. Information submenu
Menu item DVR ID Description Firmware version HDD size IP address MAC address Model
Description Enter a DVR ID.
Displays your firmware version. The size of the hard drive installed. The IP address of the unit. The MAC address of the unit. The model number of the unit.
Table 12. Information submenu (continued)

Menu item Record time From To

Description

The date the unit started recording. Either the current date or the last date the unit was recording.

Search

Digia II allows you to search through your recorded video by a multitude of search criteria. To search your video, do the following: 1. Press the Search button on the front panel. 2. The Search menu displays (Figure 17). Choose whether you want to search by time or filters by highlighting the option next to Search By and pressing Enter. Press up or down to switch the option, and then press Enter again to set the choice.

Figure 17. Search

Digia II Menu - Search Available Video Start 11-30-2006 06:33:58a End 12-19-2006 03:17:42p Search By Time Date Time From 12-19-2006 TUE 03:12:42p Camera All Alarm Motion Video Loss System Event Press SEARCH to Start
3. If you choose Time as your search term, set the date and time you wish to search. Or if you choose filtered as your search term, choose the starting date and time, and the ending date and time you wish to search. 4. Select which camera you want to search. You can search any one camera or all cameras. 5. Select whether you want to search for video that has alarms, motion, video loss, or a system event associated with it by checking the checkbox next to your desired search criteria. 6. Press Search again to start the search. 7. If you have any search results, they will appear on a new page labeled Event list. 8. Use the left or right arrows to navigate through multiple pages. 9. Use the up or down arrows to navigate through entries on a page. 10. Press Export to export any of the lists results. This will take you to the Export menu with the export start time set according to the event selected. The export end time will be set to the start time plus five minutes. See Export on page 26 for more information. 11. Highlight the video you wish to watch and press Enter. 12. The recorded video will display and you can control it through the VCR style controls on the front panel.
13. When you are finished viewing the video, press the Search button to return to the Event list, or press the Live button to return to live video.
Note: When you are in the Event list page, you must hit Menu to escape out to the Search menu.

Export

You can export recorded video in a file to a USB device. To export recorded video, do the following: 1. Press the Export button on the front panel of the Digia II. 2. The Export menu will display telling you what video is available to export (Figure 18).

Figure 18. Export

Digia II Menu - Search Available Video Start 11-30-2006 06:33:58a End 12-19-2006 03:17:42p Camera No Start Date Time End Date Time Export Type 01 12-19-2006 03:27:46p 12-19-2006 03:32:46p DGA

Figure 22. Zoom in

4. Use the directional buttons to navigate through the zoomed in screen. 5. Press Enter again to exit back to regular live video.
Chapter 4 Troubleshooting, maintenance, support
This chapter provides information to help you contact technical support in case you need assistance with your GE equipment. In this chapter: Troubleshooting. 32 Troubleshooting your Digia II. 32 Contacting technical support. 34 Online publication library. 34

Troubleshooting

This section provides information to help you diagnose and solve various problems that may arise while configuring or using your GE product and offers technical support contacts in case you need assistance. (See Contacting technical support on page 34.)
Troubleshooting your Digia II
I cannot log onto Digia II main menu. 1. Make sure you are using the correct admin passcode (default: 4444) or user passcode (default: 1234).
Note: The admin passcode will grant you access to all of the menus and allow you to configure all of the options. The user passcode will only allow you access to the search, export, display, and information menus.
2. If the default passcodes do not work, try 1111. 3. If no passcodes work, contact technical support. Once you have access to the menus, set the admin passcode and user passcode. I cannot upgrade the firmware on my Digia II. When downloading the firmware files, Windows may add a.dat file extension, or another file extension, depending on your version of Windows. It does this because Windows does not recognize the file type. If this happens, the firmware upgrade process will not work. To solve this, simply edit the file name of the firmeware upgrade file and remove the.dat file extension. Also, make sure there is enough room on the USB device. The firmware upgrade process requires approximately 5 MB of free space. I cannot record at 30 fps. The unit supports up to 30 fps recording at D1 resolution, 60 fps recording at 2CIF resolution, and 120 fps recording at CIF resolution. The unit distributes these frames across all the enabled channels evenly (when the recording mode is set to continuous, schedule, or alarms) so that if you are recording at 2CIF (60 fps) with four channels enabled, each channel will be capable of recording up to 15 fps. By default, all channels are enabled and recording at 2CIF resolution. If you have a 4 channel unit, you can either: Disable two of the four channels to be able to record at 30 fps on any channel at the default resolution of 2CIF; or, Change the recording resolution from 2CIF to CIF.
If you decide to record at D1 resolution on that same four channel unit, then you will need to disable three of the four channels to be able to record at 30 fps. My USB device is not recognized by the Digia II. When you export video, you should insert the USB device into the USB port prior to the final step. This provides time for the Digia II to recognize the device. Some devices may not be compatible. Try a different brand, or contact technical support. I want to export video to a CD-RW or DVD-RW drive. The Digia II supports external optical burners via the USB 2.0 port. Check www.gesecurity.com or contact technical support for the latest list of compatible optical drives.

The Digia II boots up to a startup screen and does not progress to live mode. The Digia II runs a self-diagnostic test upon powering up. If something is detected as a failure, such as the fan, hard drive, or Ethernet, the unit may not boot completely. Contact technical support. DVR only records for a few hours If motion recording is not properly set up, this problem will arise. To set up motion recording, see (Alarms on page 15). The DVR will record at a lower frame rate when there is no motion, which will conserve hard disk space. When motion is detected by a camera, the DVR will record at a higher frame rate. This will ensure a higher resolution during motion events playback. The monitor displays no picture. 1. Make sure that the equipment is wired properly (Refer to your installation documentation for assistance). 2. Make sure that all of the wires used are working properly. 3. Verify that the recorder is getting the correct amount of power. There is no display coming from one of the channels on the DVR. 1. Veryify that the problem is coming from the recorder or the camera. Take a working camera and plug it into the port that seems to not be working properly. If you see a picture, the original recorder or camera is faulty.
Contacting technical support
For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and any other documentation provided. If you still have questions, you may contact technical support during normal business hours (Monday through Friday, excluding holidays, between 5 a.m. and 5 p.m. Pacific Time).
Table 13. Service and support contact information
Customer service Phone E-mail Fax Note: Outside the toll-free area: 503.885.5700. gesecurity.customerservice@ge.com 888.329.0331 Be ready at the equipment before calling for technical support.

Technical support

Toll-free: 888.GESECURity (888.437.3287) in the US, including Alaska and Hawaii; Puerto Rico; Canada. nstechsrv@ge.com 888.329.0332
Online publication library
Another great resource for assistance with your GE product is our online publication library. To access the library, go to our website at the following location:
http://www.gesecurity.com
In the Customer Support menu, select the Resource Library link. After you register and log on, you may search through our online library for the documentation you need.1

Many GE documents are provided as PDFs (portable document format). To read these documents, you will need Adobe Reader, which can be downloaded free from Adobes website at www.adobe.com.

Appendix A Defaults

This appendix provides a list of the default settings for the Digia II. In this appendix: Defaults. 36

Defaults

Table 14 lists the default settings for each property in the Digia II.
Table 14. Default settings
Camera settings Title Recording mode FPS Quality level Covert Sequence list Brightness Contrast Saturation Record settings Resolution Pre-alarms Audio Auto delete mode Disk overwrite Schedule settings Schedules All time periods disabled 2CIF Enabled Enabled Disabled Continuous CH##________ Continuous Disabled Enabled 50% 50% 50%
Table 14. Default settings (continued)
Alarms settings Alarm Alarm frame rate Quality level Alarm duration Sensor type Event buzzer Alarm to full screen Email notification Video loss Motion detection Motion sensitivity Network settings Data port HTTP port Control port Client access Bandwidth savings Network type SMTP port Authentication DDNS services DDNS server Display settings OSD TimeStamp Sequence Alarm display Enabled Disabled Disabled Enabled 01600 Enabled 8192 KB DHCP 25 Disabled Disabled tzo.com Disabled 10 fps secs NC Disabled Disabled Disabled Disabled Disabled 7
System settings Date format Time format Daylight savings Time sychronize Language OSD color Admin passcode User passcode Network passcode Information DVR ID ________ MM/DD/YYYY 12 HR Disabled Disabled English White 33333333