VGN-SZ430N/B
An inspiring fusion of mobility, power and style.
VAIO SZ Series Notebook PC
CUTTING-EDGE PERFORMANCE The sleekly designed, lightweight VAIO SZ Notebook optimizes mobility while offering superior performance on every front, starting with its use of Intel Centrino Duo mobile technology for advanced multi-tasking potential. It also boasts hardware solutions that will power you through your most demanding tasks, including a super-fast 5400rpm Serial ATA hard drive and advanced DDR2 memory for ultra high-speed computing. PREMIUM PORTABILITY The VAIO SZ Notebook delivers intelligent mobile design while placing a priority on usability and performance. This slim, lightweight PC measures a mere 1" thin15 , with a superb 13.3" widescreen display11 with XBRITE LCD technology, long battery life7 and a generous, comfortable keyboard. UNIQUE AND INNOVATIVE FEATURES Exclusive to VAIO PCs, the revolutionary Hybrid Graphics System lets you switch between an internal graphics chip for optimal power consumption and an external graphics chip for even more robust performance. In addition to PC card support, it supports ExpressCard , an emerging standard in smaller, faster PC card solutions, making it ideal for transfers of video and large files. MESSAGING Measuring merely 1" thin15 , yet boasting a 13.3" widescreen display11 with XBRITE technology, making it ideal for your mobile needs.It's packed with features including a Hybrid Graphics System which lets you switch from internal graphics for battery efficiency and external graphics for robust performance.Integrated camera and microphone lets your easily chat and video mail12 with family, friends or business associates. Wireless freedom is yours with integrated WWAN16 from Cingular Wireless, 802.11a/b/g wireless LAN3 and integrated Bluetooth technology5.Ensure that your investment and data are safe with advanced security features like biometric fingerprint sensor and G-Sensor shock protection.Create your own DVDs and CDs with DVDR Double Layer/DVDRW drive4.
The slim, lightweight VAIO SZ Notebook delivers an inspiring blend of mobile design, cutting-edge performance, and contemporary style. With a 13.3" widescreen display11 , integrated wireless WAN technology16 from Cingular Wireless, Intel Centrino Duo mobile technology, revolutionary Hybrid Graphics System and more, you can work faster and play longer.

Specifications

General
Computer Type: Notebook Type of Use: Ultra Portable Action Buttons: S1, S2 (programmable) and WLAN/BT RF On/Off Pointing Device: Electro-Static touch pad Security: Biometric Fingerprint Sensor, Trusted Platform Module (TPM) TCG Ver.1.2 compliant Video RAM: 335MB Total Available Graphics Memory13 , NVIDIA GeForce Go 7400 notebook graphics processing unit (GPU) and 224MB Total Available 13 Graphics Memory , Intel Graphics Media Accelerator 950 Technology: Hybrid Graphics System Chipset: Intel 945GM Interface: VGA out w/ Smart Display Sensor
AC Adapter (VGP-AC19V10) Battery Charger (VGP-BC1) Bluetooth Wireless Mouse (VGP-BMS30) Neoprene Notebook & AC Adapter (VGP-AMC1) Color: Charcoal Black Magnesium Casing UPC Code: 27242711655

Inputs and Outputs

Headphone Jack: 1 i.LINK Interface: 1 (4pin) i.LINK connector (IEEE 1394)6 Memory Stick Media Slot: 1 Modem Jack: 1 Microphone Input: 1 Port Replicator Connector(s): 1 USB Port(s): 2 (2.0 compliant) VGA Output(s): 1 DC-In: 1 Express Card Slot: 1 Ethernet Connection (s): 1

Hardware

Keyboard: QWERTY, 86 keys with 3mm stroke and 19.05mm pitch Camera: Built-in Camera and microphone

Processor

Type: Intel Core 2 Duo Processor T7200 Speed: 2GHz1 Front Side Bus Speed: 667MHz L2 Cache: 4MB Advanced Smart Cache Technology: Intel Centrino Duo Mobile Technology

Networking/Modem

Ethernet Protocol: Fast Ethernet (RJ-45) Ethernet Speed: 10Base-T/100Base-TX Modem Type: Integrated V.92/V.90 Modem (RJ-11) Wireless LAN: Intel PRO/Wireless 3945ABG Network Connection (802.11a/b/g)3 Wireless WAN: Integrated (WAN)16 Wireless Wide Area Network accessing Cingular Wireless National EDGE Network with SmartWi technology (Wireless WAN and Wireless LAN radio do not transmit simultaneously) Bluetooth Technology: Integrated Bluetooth Technology5

Memory

Type: DDR2 SDRAM Installed: 2GB (1GBx2) PC2-4200 Maximum: 2GB Speed: 533MHz

Hard Drive

Capacity: 160GB2 Speed: 5400rpm Interface: Serial ATA Impact Protection: G-Sensor Shock Protection - Hard Disk Drive Protection
Battery Type: Standard Lithium-ion Battery (VGP-BPS2C) Estimated Battery Life: 2.0-4.5 hours7 (Standard Battery) Power Requirements: 105W+10%

Optical Drive #1

DVD+R DL Write: 4 max. DVD+R Write: 8x max. DVD+RW Write: 8x max. DVD-R Write: 8x max. DVD-RW Write: 6x max. CD-R Write: 24x max. CD-RW Write: 16x max. DVDRW: Yes 4 DVDR DL/DVDRW/DVD-RAM CD Read: 24x max. DVD Read: 8x max. DVD-R DL Write: 4x max. DVD-RAM Read: 5x max.

Software

Operating System: Windows Vista Business Internet Services: AOL 90-Day Risk Free Trial - New Users Only Supplied Software: Microsoft Works 8.5 60-Day Trial Version of Microsoft Office 200710 Anti-Virus & Recovery Software: Norton Internet Security 2007 60-Day trial with spyware protection Sony Software: Click to DVD - DVD Creation Please access VAIO Help and Support from your PC for a complete list of software applications and trials.
1. GHz denotes microprocessor internal clock speed; other factors may affect application performance. CPU speed will be reduced under certain operating conditions. 2. GB means one billion bytes when referring to hard drive capacity. Accessible capacity may vary. A portion of hard disk space is reserved as a recovery partition. 3. Requires compatible wireless LAN access point(s). Some features may rely on Internet service which may require a fee. 4. DVD Media/Formats are not universally compatible. 5. Interoperability among Bluetooth devices varies. 6. i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connector. All products with an i.LINK connector may not communicate with each other. 7. Actual battery life may vary based on product settings, usage patterns, battery and environmental conditions. 8. See actual limited warranty for details. For a copy of Sonys warranty, please visit www.sony.com/pcsupport, call toll-free 888-476-6972 (888-4SONYPC), or write to Sony Electronics, 12451 Gateway Boulevard, Fort Myers, FL 33913. 9. For certain third party software applications, Sony provides first level Phone Support. Additional telephone support may be available from the applicable 3rd party vendor. Availability and schedule for any such support is determined by the applicable software vendor. 10. The Microsoft Office 2007 60-Day Trial software is intended for evaluation purposes only. This trial software is installed on your system and you must activate the software before you can use it. Product activation procedures will be detailed during initial launch of the software; activation requires Internet access. This software has an expiration date of 60 days from date of first use, at which time the software will operate under reduced-functionality mode, limiting enduse options and operations. 11. Viewable area measured diagonally. 12. Broadband Internet service required along with third-party services which may require a subscription fee or other service fee. 13. Total Available Graphics Memory refers to the new WIndows Vista classification of graphics memory, witch is the Dedicated Video Memory, System Video Memory and Shared System Memory. Shared System Memory veries depending on the oerating condition and system memory size. 14. Does not support Memory Stick media and Memory Stick PRO media using the MagicGate function or high-speed data transfer. Supports memory cards with capacitities up to 1GB. Does not support 5.0V SmartMedia media or the ID function of SmartMedia media with IDs. Does not support the SD Memory Card media copyright protection function. This adapter has been tested with only Sony branded Memory Stick PRO media. Sony branded Memory Stick PRO media is recommended for use with this adapter. 15. Measured at its narrowest point. 16. Subscription with Cingular Wireless required. See www.sonystyle.com/cingular for complete offer details, price plans, service terms and conditions and coverage map. Call 1-888-739-VAIO (8246) for service activation. Computer Interface: The computer industry lacks standards, and therefore, there are a multitude of varying software packages and add-on hardware options. This personal computer is not manufactured to operate any specific software, and Sony does not and cannot make any warranty or representation with respect to the performance of this product with any particular software packages and/or non-Sony add-on hardware options except those mentioned in this document. Sony hereby disclaims any representations or warranty that this product is compatible with any combination of products you may choose to connect. While Sony representatives or Sony authorized dealers may be able to assist you and may make recommendations, they are NOT authorized to vary or waive this disclaimer. Purchasers must determine for themselves the suitability and compatibility of the hardware and software in each and every particular instance. Software titles preinstalled on the Sony Notebook Computer are subject to change without notice. Simulated graphic shown on display. Pre-installed software may not be identical to retail versions or have all documentation. This product meets the standards of the International Energy Star Program for energy efficiency. Features and specifications are subject to change without notice. Non-metric weights and measurements are approximate. 2007 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony, Sony logo, i.LINK, Memory Stick, Smart-Wi, G-Sensor, VAIO, VAIO logo, XBRITE, Sound Reality, Memory Stick PRO, Memory Stick PRO Duo, MagicGate, Click to DVD, VAIO Media and like.no.other are trademarks of Sony. Intel and Centrino are registered trademarks and Core is a trademark of Intel Corporation. Microsoft and Windows are registered trademarks and Windows Vista is a trademark of Microsoft Corporation. Cingular Wireless is a registered trademark of Cingular Wireless LLC 2005. All other trademarks are trademarks of their respective owners. Printed in U.S.A. 01/07. Lamp in this product contains mercury. Disposal of these materials may be regulated due to environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronic Industries Alliance (www.eiae.org).

Expansion Slots

Multimedia Card Reader: Supports Memory Stick DUO media with MagicGate functionality One ExpressCard /34 Slot - 5-in-1 Memory Card Adaptor (VGP-MCA20) supporting Memory Stick, Memory Stick PRO , Secure Digital, xD-Picture Card, and MultiMediaCard (MMC) One PCMCIA - Type II/Type I card slot with CardBus support
Service and Warranty Information
Telephone Support: 1 year toll-free technical telephone 9 assistance, available 24/7 Online and Email Support: Support available from http://www.esupport.sony.com/EN/VAIO 8 Limited Warranty Term: 1 Year Limited Warranty
Sound System: Sony Sound Reality - Audio Enhancer

Dimensions

Weight: 4.1 lbs. with standard battery (weight is approximate and may vary) Measurements: 12.5(W) x 1.0" - 1.5(H) x 9.3(D)

Display

Screen or Display Technology: WXGA Screen Size: 13.3

Supplied Accessories

Standard Lithium-ion battery (VGP-BPS2C) AC adapter (VGP-AC19V10) Memory Card Adapter (VGP-MCA20)14 Cingular SIM Card Power Cord
Resolution: 1280x800 XBRITE LCD Technology: Yes

Graphics

Processor: NVIDIA GeForce Go 7400 and Intel Graphics Media Accelerator 950

Optional Accessories

Port Replicator (VGP-PRSZ1) Additional Standard Capacity Battery (VGP-BPS2C) Large Capacity Battery (VGP-BPL2C)
Sony Electronics Inc. 16530 Via Esprillo San Diego, CA 92127 1.800.222.7669 www.sony.com

Last Updated: 01/15/2009

1 Insert any one of the memory cards (2) to the memory card adapter (1).
! Make sure to insert a memory card into the memory card adapter in the correct direction to avoid possible damage to the memory card adapter.
See Inserting an ExpressCard Module (page 48) to insert the memory card adapter into the ExpressCard slot.

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Removing a Memory Card
To remove a memory card from the memory card adapter
See Removing an ExpressCard Module (page 50) to remove the memory card adapter from the ExpressCard slot. Then, firmly grasp the extended part of the memory card and carefully pull it out of the memory card adapter.

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Using the Internet
Setting Up a Dial-up Internet Connection
Before you can connect to the Internet, you need to connect your computer to a telephone line with a telephone cable (not supplied). Once you have set up your telephone cable connection, you're ready to connect to the Internet.
To connect a telephone cable
Plug one end of the phone cable (1) into the modem port Plug the other end into the wall jack (2). on the computer.
Your computer does not work with party lines, cannot be connected to a coin-operated telephone, and may not work with multiple telephone lines or a private branch exchange (PBX). Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem. If you connect a telephone cable coming through a splitter, the modem or connected device may not work properly.
To set up a dial-up connection to the Internet
Click Start and Control Panel Click Connect to the Internet under Network and Internet. The Connect to the Internet window appears. Click Dial-up. Follow the on-screen instructions.

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Using Wireless LAN (WLAN)
Using the Sony Wireless LAN (WLAN), all your digital devices with built-in WLAN functionality communicate freely with each other through a network. A WLAN is a network in which a user can connect to a local area network (LAN) through a wireless (radio) connection. So there is no need anymore to pull cables or wires through walls and ceilings. The Sony WLAN supports all normal Ethernet activities, but with the added benefits of mobility and roaming. You can still access information, Internet/intranet and network resources, even in the middle of a meeting, or as you move from one place to another. You can communicate without an access point, which means that you can communicate between a limited number of computers (ad-hoc). Or you can communicate through an access point, which allows you to create a full infrastructure network (infrastructure). Wireless WAN model users Please see the SmartWi Connection Utility Guide for setting up wireless LAN and wireless WAN functionalities. For instructions on how to access the SmartWi Connection Utility Guide, see Non-printed Documentation (page 7). Other model users Please see the following for setting up wireless LAN functionality.

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In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the WLAN functionality, read the Safety Information carefully.
WLAN uses the IEEE 802.11a*/b/g standard, which specifies the used technology. The standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based, interoperable security enhancements that increase the level of data protection and access control for existing Wi-Fi networks. WPA has been designed to be forward compatible with the IEEE 802.11i specification. It utilizes the enhanced data encryption TKIP (Temporal Key Integrity Protocol) in addition to user authentication using 802.1X and EAP (Extensible Authentication Protocol). Data encryption protects the vulnerable wireless link between clients and access points. Besides that, there are other typical LAN security mechanisms to ensure privacy, such as: password protection, end-to-end encryption, virtual private networks, and authentication. WPA2, the second generation of WPA, provides stronger data protection and network access control and is also designed to secure all versions of 802.11 devices, including 802.11b, 802.11a, and 802.11g, multi-band and multi-mode. In addition, based on the ratified IEEE 802.11i standard, WPA2 provides government grade security by implementing the National Institute of Standards and Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2 is backward compatible with WPA. * See the online Specifications to see whether your model supports the IEEE 802.11a standard. Wireless LAN devices using the IEEE 802.11a standard and the ones using the IEEE 802.11b or g standard cannot communicate because the frequencies are different. IEEE 802.11b: The standard speed is 11 Mbps, or about 30 to 100 times faster than a standard dial up. IEEE 802.11a/g: The standard speed is 54 Mbps, or about 5 times faster than a wireless LAN device using the IEEE 802.11b standard. The 2.4 GHz bandwidth used by wireless LAN compatible devices is also used by other various devices. Although technologies to minimize interference from other devices that use the same bandwidth are employed on wireless LAN compatible devices, such interference may cause lower communication speed, narrower communication range, or broken wireless connections.

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The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions. The communication range varies depending on the actual distance between communication devices, existence of obstacles between such devices, the radio conditions, the ambient environment that includes existence of walls and materials of such walls, and the software in use. Deploying IEEE 802.11b and IEEE 802.11g products on the same wireless network may reduce the communication speed due to radio interference. Taking this into consideration, the IEEE 802.11g products are designed to reduce the communication speed to ensure communications with IEEE 802.11b products. When the communication speed is not as fast as expected, changing the wireless channel on the access point may increase the communication speed.

Bluetooth Security

The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can avoid any anonymous Bluetooth device to access your computer. The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be determined for both devices to be registered. Once a device is registered, there is no need to re-enter the passkey.
The passkey can be different each time, but must be the same at both ends. For certain devices, such as a mouse, no passkey can be entered.

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Communicating with Another Bluetooth Device
You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables.

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To communicate with another Bluetooth device
To communicate with another Bluetooth device, you need first to set up the Bluetooth functionality. For setting up and using the Bluetooth functionality, see the help file on the Bluetooth utility software.

To see the help file

1 Right-click the Bluetooth icon on the taskbar, and select Help from the menu.
Stopping the Bluetooth Connection
To stop the Bluetooth connection, turn off the WIRELESS switch. The Bluetooth indicator turns off.

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Using the Bluetooth Headset
The Bluetooth headset (not supplied) will come in handy during a video conference over the Internet using instant messaging software. For details on using the Bluetooth headset, see the manual that came with your Bluetooth headset.
To connect the headset with your computer
9 Press and hold the headset power button for at least five seconds to turn on the Bluetooth headset. Press and hold the volume buttons for at least five seconds until the indicator light blinks in red and green. Right-click the Bluetooth icon on the taskbar and select Bluetooth Settings from the menu. The Bluetooth Settings window appears and Add New Connection Wizard automatically starts. If the Add New Connection Wizard window does not appear, click New Connection. The Add New Connection Wizard window appears. Select Express Mode (Recommended) and then click Next. The wizard searches for Bluetooth devices in range and lists available devices, if any. Select the device name for your Bluetooth headset and then click Next. The Bluetooth Manager-Bluetooth Security window appears when a connection is established. Enter "0000" for Bluetooth Passkey (PIN) and then click OK. Click Next. The headset icon appears in the Bluetooth Settings window. Right-click the icon and select Connect from the menu.

When using the NVIDIA video controller (SPEED mode)
Click Start and Control Panel. Click Additional Options. Click NVIDIA Control Panel. Click Display. Click Change Display Configuration. Follow the on-screen instructions to change the settings.
For selecting a video controller, see Selecting Performance Modes (page 104).

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Using the Multiple Monitors Function
The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display attached to the monitor (VGA) port, your computer screen and the external display can function as a single desktop. You can move the cursor from one display to the other. This allows you to drag objects, such as an open application window or a toolbar, from one display to the other.
Your external display may not support the Multiple Monitors function. Certain software applications may not be compatible with Multiple Monitors settings. Make sure that your computer does not enter Sleep or Hibernate mode while you are using Multiple Monitors mode; otherwise the computer may not return to Normal mode. If you set different colors on each display, do not divide one single window on two displays; otherwise your software may not work properly. Set fewer colors or a lower resolution for each display.

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To select the Multiple Monitors mode When using the Intel Graphics Media Accelerator (STAMINA mode)
For selecting a video controller, see Selecting Performance Modes (page 104). You can also change one of the S button assignments to activate the Multiple Monitors mode with the corresponding S button. To change the S button assignments, press and hold any S button to display the window for changing the assignment. For details on the S buttons, see Using Special-function Buttons (page 32). Additionally, you can set the display colors and resolution for each display and customize the Multiple Monitors mode.

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Connecting an External Microphone
If you need to use a sound input device (for example, to chat over the Internet) you need to plug in an external microphone (not supplied).

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Enrolling a Fingerprint
To use the fingerprint authentication functionality, you must enroll your fingerprint(s) in your computer.
Set the Windows password on your computer before enrollment. See Adding the Windows Password (page 114) for the detailed instructions.

To enroll a fingerprint

! Up to 10 fingerprints can be enrolled for each user and up to 21 fingerprints can be enrolled for logging onto your system using the Power-on Security feature. You can also select the finger of which fingerprint you want to use for the Power-on Security feature later.
Click Start, All Programs, Protector Suite QL, and Control Center. The Fingerprint Control Center window appears. Click Fingerprints and Initialize. Read the license agreement, select I Accept the terms of the License Agreement, and click OK. The Welcome window appears. Click Next. The Finish window appears. Make sure that Enrollment to the hard disk is selected and click Finish.
Your computer does not support a biometric device.

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Click Next. The Password window appears.
If the Windows password is not set on your computer, password registration will be prompted. 1 Click Yes on the prompt window. 2 Enter your password twice and click OK.
Enter the Windows password and click Next. The Enrollment Hints window appears. Select the Run interactive tutorial check box and click Next. The Fingerprint Tutorial window appears. Read the tutorial information and click Next.

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10 Swipe your finger across the fingerprint sensor four times to perform a swipe test, and then click Next. The Enrollment window appears.
See To scan a fingerprint (page 123) for the scan procedure.
Swipe the same finger for the swipe test. If you fail a swipe test four times, click Try again and perform the swipe test again.

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11 Click a button above a finger of which fingerprint you want to enroll. 12 Swipe the finger across the fingerprint sensor three times. 13 Click Finish. 14 Click Close.
To enroll more fingerprints, repeat steps 11 and 12 above. It is recommended you enroll more than two fingerprints.
To add or edit fingerprints
Click Start, All Programs, Protector Suite QL, and Control Center. The Fingerprint Control Center window appears. Click Fingerprints and Enroll or Edit Fingerprints. The Welcome window appears. Click Next. Enter the Windows password and click Next.

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Make sure you set up the automatic backup operations after completing the TPM initialization wizard. If the window containing the Run automatic backup now check box is displayed after the setup, select the check box and update the backup files. The restore process using the backup files may fail if you do not set up the automatic backup operations. The maintenance and management of TPM-protected data must be carried out at your own risk. Sony assumes no liabilities for any defects arising out of your data maintenance and management.

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Important Notice
Do not encrypt files containing keys to be used for encryption and folders including such files. Encrypting the files in the folders containing basic user keys and others, using the Encrypting File System (EFS) will disable you to launch your TPM software and decrypt the encrypted data in the following cases: The TPM software has been installed. The platform has been initialized. The EFS functionality has been enabled in user initialization process. With the default settings, the files in the folders below cannot be encrypted because they have system attributes. Do not change the system attributes of the files in the folders below.
! The following folders are invisible by default.
Folders containing basic user keys and others C:\<username>\All Users\Infineon\TPM Software 2.0\BackupData C:\<username>\All Users\Infineon\TPM Software 2.0\PlatformKeyData C:\<username>\All Users\Infineon\TPM Software 2.0\RestoreData (C:\<username>\All Users is a shortcut to C:\ProgramData.) C:\<username>\<account>\AppData\Roaming\Infineon\TPM Software 2.0\UserKeyData

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Do not encrypt the following archive, backup, or token files. There will be no way to restore them if you carelessly encrypt them. Sony assumes no liabilities for any troubles and damages arising out of your careless encryption of the following files and folders including them. Automatic backup file Default file name: SPSystemBackup.xml Default path: None (Clicking Browse displays the <userfolder>\Documents\Security Platform window.) Storage folder for automatic backup data Default file name: SPSystemBackup The folder is created as the subfolder for the SPSystemBackup.xml file. Token file for decryption Default file name: SPEmRecToken.xml Default path: Removable media (FD, USB memory, etc.) Key and certificate backup file Default file name: SpBackupArchive.xml Default path: None (Clicking Browse displays the <userfolder>\Documents\Security Platform window.) PSD backup file Default file name: SpPSDBackup.fsb Default path: None (Clicking Browse displays the <userfolder>\Documents\Security Platform window.)

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Adding and Removing Memory
If you want to expand the functionality of your computer, you can increase the memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. The number of available slots depends on the configuration of your model.
Notes on adding/removing memory modules
Be careful when changing memory. Improper installation of memory modules may cause damage to your system. This damage may void your manufacturer's warranty. Only use memory modules that are compatible with your computer. If a memory module is not detected by the computer or the Windows operating system becomes unstable, contact your sales dealer or the manufacturer of your memory module. Electrostatic discharge can damage electronic components. Before touching a memory module, ensure the following: The procedures described in this document assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment. Turn off your computer and disconnect it from its power source (that is, battery pack or AC adapter) and from any telecommunication links, networks, or modems before you remove any cover or panel from the computer. Failure to do so may result in personal injury or equipment damage. Electrostatic Discharge (ESD) can damage memory modules and other components. Install the memory module only at an ESD workstation. If such a station is not available, do not work in a carpeted area, and do not handle materials that produce or hold static electricity (cellophane wrappers, for example). Ground yourself by maintaining contact with an unpainted metal portion of the chassis while performing the procedure. Do not open the memory module package before you are ready to change the module. The package protects the module from ESD.

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Use the special bag delivered with the memory module or wrap the module in aluminum foil to protect it from electrostatic discharge. Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty. Do not place the memory module in a location subject to: Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95F (35C) or less than 41F (5C) High humidity Handle the memory module with care. To avoid injuries to your hands and fingers, do not touch the edges of the components and circuit boards inside your computer.

Why are captured images poor in quality?
The images captured under the fluorescent lamp may show reflection of the light. A dark portion in captured images may appear as a noise. If the front mirror plate over the lens is dirty, you cannot take a clear shot. Clean the lens. See On Using the Built-in MOTION EYE Camera (page 172).
Why do captured images contain dropped frames and audio interruptions?
The effect settings on your software application may have caused dropped frames. See the help file on your software application for more information. There may be more software applications running than your computer can handle. Exit the applications that you are not currently using. The power management function of your computer may have been activated. Check the CPU performance.

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Why does movie playback show dropped frames when my computer is running on the battery?
The battery pack is running out of power. Connect your computer to an AC power source.
Why do the images captured by the built-in MOTION EYE camera flicker?
This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output frequency and shutter speed. To reduce flicker noise, change the pointing direction of the camera or the brightness of camera images. In some software applications, you can set an appropriate value to one of the camera properties (e.g. LightSource, Flickness, etc.) to eliminate flicker noise.
Why is the video input from the built-in MOTION EYE camera suspended for a few seconds?
The video input may be suspended for a few seconds if: a shortcut key with the Fn key is used. the CPU load increases. This is normal and does not indicate a malfunction.

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Why can't I use the built-in MOTION EYE camera?
The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. If the problem persists, you must reinstall the driver software for the camera. Follow these steps: 3 Click Start, Control Panel, Hardware and Sound, and Device Manager. Double-click Imaging devices. Right-click the device name for your camera and click Update Driver Software.
What should I do if my computer becomes unstable when it enters a power saving mode while the built-in MOTION EYE camera is in use?
Do not place your computer into Sleep or Hibernate mode while you are using the built-in MOTION EYE camera. If your computer automatically enters Sleep or Hibernate mode, change the corresponding power saving mode setting. For changing the setting, see Using the Power Saving Modes (page 150).

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Internet
What should I do if my modem does not work?
Make sure the telephone cable is securely plugged into the modem port on your computer and the wall jack. Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. Make sure the telephone number the program is dialing is correct. Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) Make sure the modem is the only device connected to your telephone line. Follow these steps to check the settings: 5 Click Start and Control Panel. Click Hardware and Sound. Click Phone and Modem Options. On the Modems tab, check that your modem is listed. On the Dialing Rules tab, check the location information is correct.

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Why is my modem connection slow?
Your computer is equipped with a V.92/ V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP), do any of the following: Ask your telephone company to verify your telephone line is free of any line noise. If your problem is fax-related, make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems. If you are having a problem connecting with your ISP, make sure the ISP is not experiencing technical problems. If you have a second telephone line, try connecting the modem to that line.

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Networking
What should I do if my computer cannot connect to a wireless LAN access point?
Connection availability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. Make sure the WIRELESS or WIRELESS LAN switch is on and the Wireless LAN indicator is lit on your computer. Make sure power to the access point is on. Follow these steps to check the settings: 3 Click Start and Control Panel. Click View network status and tasks under Network and Internet. Click Connect to a network to confirm that your access point is selected.
Make sure the encryption key is correct. Make sure Maximum Performance is selected for Wireless Adapter settings in the Power Options window. Selecting any other option may result in a communication failure. To change the settings, follow these steps: Right-click the power status icon on the taskbar and select Power Options. Click Change Plan Settings under the current power plan. Click Change advanced power settings. The Power Options window appears. Select the Advanced settings tab. Double-click Wireless Adapter Settings and Power Saving Mode. Select Maximum Performance from the drop-down list both for On battery and Plugged in.

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What should I do if I cannot access the Internet?
Check the access point settings. See the manual that came with your access point for more information. Make sure your computer and the access point are connected to one another. Move your computer away from obstructions or closer to any access point you may be using. Make sure your computer is properly configured for Internet access. Make sure Maximum Performance is selected for Wireless Adapter settings in the Power Options window. Selecting any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point? (page 197) to change the settings.
Why is the data transfer speed slow?
The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed, move your computer away from obstructions or closer to any access point you may be using. If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other devices are communicating via the access point. If your access point interferes with other access points, change the access point channel. See the manual that came with your access point for more information. Make sure Maximum Performance is selected for Wireless Adapter settings in the Power Options window. Selecting any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point? (page 197) to change the settings.

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How do I avoid data transfer interruptions?
When your computer is connected to an access point, data transfer interruptions may occur when using large files or if the computer is in close proximity to microwaves and cordless telephones. Move your computer closer to the access point. Make sure the access point connection is intact. Change the access point channel. See the manual that came with your access point for more information. Make sure Maximum Performance is selected for Wireless Adapter settings in the Power Options window. Selecting any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point? (page 197) to change the settings.

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What should I do if other Bluetooth devices cannot connect to my computer?
Make sure the other device is authenticated. Your computer may not allow connections from other devices. To enable Bluetooth device connections, follow these steps: Right-click the Bluetooth icon Select Options from the menu. The Options window appears. Check if Standard or Low is selected for the Bluetooth security level on the Security tab. If a custom Bluetooth security level is selected, click the Default level button. Click OK. on the taskbar.
The data transfer distance can be shorter than 33 feet (10 meters) depending on existing obstacles between the two devices, on radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each other. If the device with which you want to communicate is already communicating with another Bluetooth device, it may not be found or it may not be able to communicate with your computer. Check that the Bluetooth functionality of the device with which you want to communicate is on. See the other device's manual for more information.

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Why is my Bluetooth connection slow?
The data transfer speed depends on the obstacles and/or the distance between the two devices, on the radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each other. The 2.4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices. Bluetooth devices incorporate technology that minimizes interference from other devices using the same wavelength, however, communication speed and connection range may be reduced. Interference from other devices may also stop communication altogether. Connection availability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to the device to which it is connected. Identify and remove obstacles between your computer and the device to which it is connected. Note that due to limitations of the Bluetooth standard, large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the environment.

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What should I do if I cannot write data to CD media?
Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver. Stop using the keyboard. If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using a disc with an affixed adhesive label could cause a write error or other damage.
What should I do if I cannot write data to DVD media?
Make sure you are using the correct DVD recordable media. Check which DVD recordable format is compatible with your optical disc drive. Note the possibility that some brands of DVD recordable media do not work.

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Display
Why did my screen go blank?
Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 150) for more information. Make sure your computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on. If your computer is using battery power, make sure the battery pack is installed properly and is charged. See Using the Battery Pack (page 22) for more information. If the display mode is set to the external display, press the Fn+F7 keys. See Combinations and Functions with the Fn Key (page 29) for more information.

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Why doesn't my screen display a video?
If the external display is selected for the display output and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback. See Selecting Display Modes (page 90). Alternatively, you can press the Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 29) for more information. The video memory of your computer may be insufficient for displaying high resolution videos. In this case, lower the resolution of the LCD screen. To change the screen resolution, follow these steps: 3 Right-click the desktop and select Personalize from the shortcut menu. Click Display Settings. The Display Settings window appears. Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution.
! You can confirm the value of the total available graphics memory and video memory. Right-click on the desktop, select Personalize from the shortcut menu, and click Display Settings, Advanced Settings, and the Adaptor tab. The value may be displayed differently from the actual memory on your computer.

What should I do if I cannot enter certain characters with the keyboard?
If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator is off. If the Num lock indicator is on, press the Num Lk key to turn it off before entering these characters.

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Floppy Disks
Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected?
Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: 5 Close all programs that are accessing the floppy disk drive. Wait for the LED indicator on the floppy disk drive to turn off. Push the eject button to remove the disk, and disconnect the USB floppy disk drive from your computer. Reconnect the floppy disk drive by inserting the USB connector (with the USB icon facing upward) into the USB port. Restart the computer by clicking Start, the arrow next to the Lock button, and Restart.
What should I do if I cannot write data to a floppy disk?
Make sure the floppy disk is properly inserted in the drive. If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can either use a floppy disk that is not write-protected or disable the write-protect feature.

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PC Cards
What should I do if my PC Card does not work?
Make sure the PC Card is inserted properly. See Inserting a PC Card (page 44) for more information. Make sure the PC Card is compatible with the Microsoft Windows operating system installed on your computer. See the manual that came with your PC Card for more information. You may need to install driver software if you are not using a Sony PC Card. If your PC Card, which worked normally before, does not work, you may need to install the most recent driver software. Follow these steps: Click Start and Control Panel. Click System and Maintenance. Click System. Click Device Manager on the left pane. The Device Manager window appears. Double-click the device name for the PC Card to display the properties window. Select the Driver tab and click Update Driver.

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Why doesn't my computer recognize attached devices?
For some PC Cards, if you alternate between Normal mode and Sleep or Hibernate mode while the card is inserted into the PC Card slot, your computer may not recognize the PC Card or the connected device. Restart the computer.