D-Link DI-624 Troubleshooting
You can use the lights on the front panel of your D-Link DI-624 router to help diagnose home networking connectivity problems. Follow the steps below to diagnose and test the possible solutions for any connectivity problems you are experiencing. Note: You might want to print these directions to make the troubleshooting process easier.

D-Link Wireless Router

1. Is the Power light illuminated? Light is green: The D-Link router power is on. Go to Step 2. Light is not solid green: The router isn't getting power.
2. Is the WAN light illuminated? Light is green: The connection between the router and Verizon Online is established. Go to Step 3. Light is off: The link between the router and Verizon Online is not connected.
3. If the D-Link router is connected to your computer using an Ethernet cable, are any Local Network lights illuminated (E1, E2, E3, or E4)? Light for the port where a cable is connected is green: The Ethernet connection between the router and your computer is established. Go to Step 4. Light for the port where a cable is connected is off: No link is established between the D-Link router and your computer.
4. If your computer uses a wireless network adapter to connect to the network, is the WLAN light illuminated? Light is green: The wireless connection between the router and your computer is established. Go to Step 5. Light is off: No link is established between the D-Link router and your computer.
5. Reboot your computer by turning it off, waiting for 45 seconds, and then turning it back on. Re-check your router lights. 6. Disconnect all networked computers and restart the computer connected to the router. Reconnect the other computers one-by-one to isolate the problem.

Verizon Online

The power light on my D-Link router is not illuminated
The power light on your D-Link router should be illuminated after you connect the power plug from the A/C outlet to your router. 1. Check the connection between the power adaptor and the receptor on the back panel of the router.
2. Check the connection between the router power plug and the wall outlet or power strip. 3. Re-check to see whether the Power LED is lit solid green.
4. If the power light is now solid green but you can't connect to the Internet, continue with Step 2.
The WAN light on my D-Link router is not illuminated
The WAN light on your router should be illuminated after you plug the Ethernet cable from the wall jack into your D-Link router. If the WAN light is not lit solid green: 1. Verify that the Ethernet cable connection to the wall outlet is secure. 2. Verify that the Ethernet cable connection to the WAN port on your router is secure.
3. Recheck to see if the WAN light is lit.
4. If the WAN light is now illuminated but you still can't access the Internet, continue with Step 3.
The Port 1 LAN light is not illuminated
The LAN 1 port light on your router should be illuminated after you plug the Ethernet cable from the D-Link router to the Network Interface Card on your computer. If the LAN light is not lit solid green: 1. Check the Ethernet cable that is plugged securely into your wall outlet. 2. Confirm that the Ethernet cable is plugged securely in one of the four LAN ports.
3. Verify that the light on the front panel is illuminated for each port in which an Ethernet cable is connected.
4. If the Ethernet light is now lit for the port where your Ethernet cable is connected but you can't access the Internet, continue with Step 4.
Troubleshooting a lost wireless connection
If the WLAN light is not illuminated, the wireless connection between the router and your computer has been lost. 1. Your computer is out-of-range of the router. The D-Link router has a range of up to 300 feet, but this is affected by the number and density of walls that the RF signal passes through. Position the devices connected to your network so the signals go straight through a wall rather than at an angle. If the signal hits a wall at an angle, the signal appears much larger and its strength is decreased. Locate the wireless router as high and to the center of the house as possible, especially if you have a large home or thick/dense walls.

2. Make sure your router is at least 10 feet from monitors, microwave ovens, cordless phones, X-10 equipment, ceiling fans, electric motors, or large metal objects. 3. Check your wireless network adapter to ensure it is connected securely to your computer. If you're using a USB adapter, make sure the USB plug is connected securely to the USB port of your computer. If you're using a notebook adapter, remove the wireless card and make sure it connects securely when you return it to its slot.
4. If you're using the D-Link USB wireless adapter, try placing the adapter in different locations around your computer and see if it affects the link light on the adapter. Placing it higher in the room and away from your monitor may also help. 5. If the WLAN light now lit but you still can't connect to the Internet, continue with Step 5.

This product can be set up using any current web browser, i.e., Internet Explorer 6 or Netscape Navigator 6.2.3.

DI-624

Xtreme G 2.4GHz Wireless Router

Before You Begin

1. If you purchased this router to share your high-speed Internet connection with other computers, you must have either an Ethernet-based Cable or DSL modem with an established Internet account from an Internet Service Provider (ISP). 2. Its best to use the same computer that is connected to your modem for configuring the DI-624 Multimode Wireless Router. The DI-624 acts as a DHCP server and will assign all the necessary IP address information on your network. See Appendix at the end of this Quick Installation Guide or the Manual on the CD-ROM for setting each network adapter to automatically obtain an IP address.
Check Your Package Contents
DI-624 Xtreme G 2.4GHz Wireless Router
CD-ROM (containing Manual and Warranty)
Ethernet (Straight Through) Cable

5V 3A DC Power Adapter

If any of the above items are missing, please contact your reseller.
Using a power supply with a different voltage rating will damage and void the warranty of this product.
2003 D-Link Systems, Inc. All rights reserved. Trademarks or registered trademarks are the property of their respective holders. Software and specifications subject to change without notice. DI-624. 01102003
Connecting The DI-624 Wireless Router To Your Network
A. First, connect the power adapter to the receptor at the back panel of the DI-624 and then plug the other end of the power adapter to a wall outlet or power strip. The Power LED will turn ON to indicate proper operation. B. Insert one end of an Ethernet cable to the WAN port on the back panel of the DI-624 and the other end to the Ethernet port located on your Cable or DSL modem. The WAN LED light will illuminate to indicate proper connection. C. Insert an Ethernet cable to LAN port 1 on the back panel of the DI-624 and an available Ethernet port on the network adapter in the computer you will use to configure the DI-624. The LED light for LAN Port 1 will illuminate to indicate proper connection. (Note: The WAN Port and LAN Ports on the DI-624 are Auto-MDI/MDIX. Meaning you can use a straight-through or crossover-cable to the WAN Port and LAN Ports. D. Computers equipped with 802.11b wireless adapters will be able to connect to the DI-624. The DWL-G650 AirExtreme Wireless Cardbus Adapter and the DWL-G520 AirExtreme Wireless PCI Adapter will be able to connect out of the box with the router using their default wireless settings.
D. Antennas Used to wirelessly connect to 802.11b adapters.
C. LAN PORTS These are the connections for Ethernet cables to Ethernet enabled computers.
B. WAN PORT This is for the connection of an Ethernet cable to the Cable or DSL modem
Reset Button Pressing this button restores the Router to its original factory default settings.
A. Receptor for Power Adapter.
Restart Your Computer Connecting Additional Computers To The DI-624
Using additional Ethernet (CAT5 UTP) cables, connect your Ethernet-equipped computers to the remaining Ethernet LAN ports on the back panel of the DI-624. WAN LED a solid light indicates connection on the WAN port. This LED blinks during data transmission.
M1 LED a solid light indicates that the DI-624 is ready.

M2 LED A solid light indicates that the unit is defective.
POWER LED a solid light indicates a proper connection to the power supply.
WLAN LED a solid light indicates that the wireless segment is ready. This LED blinks during wireless data transmission.
LOCAL NETWORK LEDs a solid light on the port indicates a connection to an Ethernet enabled computer on ports 1-4. This LED blinks during data transmission.
When you have completed the steps in this Quick Installation Guide, your connected network should look similar to this:

Using The Setup Wizard

Open your Web browser and type http://192.168.0.1 into the URL address box. Then press the Enter or Return key. The logon pop-up screen will appear.
Type admin for the username and leave the password field blank.

Click OK

The Setup Wizard (continued)
Once you have logged in, the Home screen will appear.

Click Run Wizard

You will see the following screens

Click Next

Set up your new password. You have the option to establish a password.
Choose your time zone from the drop down list.
Select your Internet Connection. You will be prompted to select the type of Internet connection for your router.
If you are unsure of which setting to select, please contact your Internet Service Provider.
If you selected Dynamic IP Address, this screen will appear: (Used mainly for Cable Internet service.) Click the Clone MAC Address button to automatically copy the MAC address of the network adapter in your computer. You can also manually type in the MAC address.
What is a MAC address? Each network adapter has a discrete Media Access Control (MAC) address. Note that some computers and peripherals may already include built-in network adapters.
If your ISP requires a Static IP Address, and this option is selected, then this screen will appear: Enter the IP address information originally provided to you by your ISP. You will need to complete all the required fields.
If your ISP uses PPPoE (Point-to-Point Protocol over Ethernet), and this option is selected, then this screen will appear: (Used mainly for DSL Internet service.)
Please be sure to remove any existing PPPoE client software installed on your computers.
Enter in the username and password provided to you by your ISP. Click Next
Wireless Setup. The default wireless settings for your 802.11b wireless network are: SSID = default Channel = 6 You can change these settings to match an existing wireless network.
If you wish to use encryption for your 802.11b network, the DI-624 is capable of three levels of wireless encryption 64-bit, and 128-bit. By default the encryption is disabled. You can change the encryption settings for more secure wireless communication. Click Next

Your Setup is Complete!

Click Restart
Test Internet Connection.
You will be returned to the Home tab. Click to Exit Then relaunch your Web browser (i.e., Internet Explorer or Netscape Navigator), to link to your favorite Web site to test your Internet connection. For additional settings or information, refer to the Advanced, Tools, or Status tabs on the web-management interface; or to the Manual located on the CD.

APPENDIX (continued)

To connect to the network, make sure the network adapter in your computer is configured properly. Heres how to configure the network adapter to obtain an IP address automatically for the DI-624 Broadband Router. For Microsoft Windows XP: Go to Start > right click on My Network Places > select Properties > Double-click on the Network Connection associated with the Ethernet adapter (i.e., D-Link DFE-530TX+). Click Internet Protocol (TCP/IP)

Click Properties

Select Obtain an IP address automatically
Click OK Restart your computer
For Apple Macintosh OS X:
Go to the Apple Menu Click on Network and Select System Preferences

Click on Network

Select Built-in Ethernet in the show pull down menu Select Using DHCP in the Configure pull down menu

Click on Apply Now

The IP address information, the Subnet Mask, the Routers IP address and the Ethernet adapter address will appear

Technical Support

You can find the most recent software and user documentation on the D-Link website. D-Link provides free technical support for customers within the United States for the duration of the warranty period on this product. U.S. customers can contact D-Link technical support through our web site or by phone. D-Link Technical Support over the Telephone: (877) 453-hours a day, seven days a week D-Link Technical Support over the Internet: http://support.dlink.com