GXP-2010 IP Phone Quick Installation Guide
WARNING: Please DO NOT power cycle the GXP-2010 when LED lights are flashing during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction. WARNING: use only the power adapter included in the GXP-2010 package. Using an alternative non-qualified power adapter may possibly damage the unit.

Overview

The new GXP-2010 Key System IP phone has a new sleek design and delivers excellent call quality and enterprise grade feature set that includes advanced XML capabilities, multi-party conferencing, multi-language support, presence and BLF (busy lamp field), security protection, automated provisioning, and broad compatibility with leading SIP platforms. The GXP-2010 offers 4 lines, 18 programmable keys, 3 dynamic context-sensitive XML soft keys, dual switched 10M/100Mbps auto-sensing Ethernet ports with integrated PoE, and a large high-resolution backlit LCD display. As with all models in the GXP Series, this model supports comprehensive voice codecs and SRTP for privacy protection.

Equipment Packaging

Unpack and check all accessories. The GXP-2010 phone package contains 1. 2. 3. 4. 5. 6. 7. One GXP-2010 Main Case One Handset One Phone Cord One Universal Power Adaptor One Ethernet Cable One Phone Stand Two Wall Mount Spacers
Connect the GXP-2010 Enterprise IP Phone
Please use the equipment included in the packaging. power source may damage the product. Using any other
1. Connect the handset and main phone case with the phone cord. 2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable. 3. Connect the 5V DC output plug to the power jack on the phone; plug the power adapter into an electrical outlet. 4. The LCD will display provisioning or firmware upgrade information. Before continuing, wait for the date/time icon to light up. 5. Using the phone embedded web server or keypad configuration menu, you can further configure the phone using either a static IP or DHCP.

Wall Mount

GXP-2010 can be wall mounted. For proper wall mounting please place the two wall-mount spacers into the proper holes on the bottom of the GXP-2010 as show below:
Figure 2: Attach the wall-mount spacers to the GXP-2010
To position the phone on the wall, place two fixed hangers on the wall, hang the back of the phone on the fixed hangers.
Figure 3: Location of the fixed hangers on GXP-2010
To use the handset, pull out the tab (extension downward) from the handset cradle, rotate the tab and plug it back into the slot with the extension up to hold the handset.
Figure 4: Placing tab for mounting phone to wall
Configuring the GXP-2010 using a Web Browser
If DHCP is enabled in your network, the phones IP address will be displayed. Using a PC on the same network, type the IP address (from the screen display) in the URL of your browser. The default administrator password is admin; the default end-user password is 123. To configure the phone via the web browser, you will need the following information: 1. IP address, subnet mask and gateway IP or available DHCP. 2. SIP server and/or Outbound Proxy FQDN or IP address. 3. User subscriber information: User ID, Authentication ID, Password (provided by your VoIP service provider). 4. GXP2020 supports Plug N Call if your ITSP (Internet Telephony Service Provider) provides this automatic provisioning service. Ensure the phone has an internet connection (either DHCP or static IP in your internet ready network), then power up the phone. 5. Please contact your ITSP for additional settings that may be necessary to configure the phone.
Configure the GXP-2010 using the Keypad
1. Make sure the phone is idle. 2. Press the OK button to enter the keypad MENU to configure the phone. 3. Follow MENU options to configure the basic features of the phone for example: the IP address if using a static IP. For details, please check GXP Series User Manual.

Using the Keypad

1. To enter the MENU, press round MENU button. 2. Navigate the menu by using the UP/DOWN and LEFT/RIGHT 3. Press the round MENU button to confirm a menu selection. 4. To delete an entry by pressing the MUTE button. 5. The phone automatically exits MENU mode with an incoming call, the phone is off-hook or the MENU mode if left idle for 20 seconds

GXP-2010 Key Pad Configuration Menu
Call History Status Phone Book Instant Messages Direct IP call Preference
Displays histories of incoming, dialed and missed calls. Displays the network status, account statuses, software version and MAC-address of the phone. Displays the phonebook. Goes to Instant Messages if the Presence is supported by the service provider or PBX Displays the IP-call options menu. Displays user preference sub-menu, such as ring tone, ring volume, customized XML idle screen or logo. Display configuration sub-menu, such as Network, SIP account, audio codec, firmware upgrade path and method and Factory Reset function, etc. Extra diagnostic tools reside here. Makes the phone reboot itself. Exit from this menu.

Config

Factory Functions Reboot Exit
Grandstream Networks, Inc. Corporate Headquarters
www.grandstream.com info@grandstream.com 1297 Beacon Street, 2nd Floor, Brookline, MA USA 02446 Tel : +1 (617) Fax: +1 (617) 247 1987
About Grandstream Networks Grandstream Networks, Inc. is an award-winning designer and manufacturer of next generation IP voice & video products for broadband networks. Grandstreams products deliver superb sound and picture quality, rich telephony features, full compliance with industry standards, and broad interoperability with most service providers and 3rd party SIP based VoIP products. Grandstream is consistently recognized in the VoIP industry for their innovation, affordability and superior value in their products. Grandstream Networks is a private company headquartered in Brookline, MA with offices in Los Angeles, Dallas and China. For more information, please visit www.grandstream.com.

1297 Beacon Street, 2nd Floor Brookline, MA 02446 (617) 566-9300

FOR IMMEDIATE RELEASE

Grandstream Contact: Marianne Rocco 617-566-9300 mrocco@grandstream.com
GRANDSTREAM ANNOUNCES NEW GXP2010 4-Line Key System SIP Phone Key-system IP phone with superior performance and advanced feature set is ideal for small offices and call centers
Astricon Conference Carefree, AZ (September 24, 2007) - Grandstream Networks, a leading designer and manufacturer of next-generation IP voice and video products for broadband networks, announce the release of the third model in the GXP Enterprise SIP Phone series - GXP2010 Key System SIP Phone. The GXP2010 was designed to be the cost-effective choice for the busy call center or small business that wants the feature functionality of a key-system. The GXP2010 offers 4 lines, 18 programmable keys, 3 dynamic contextsensitive soft keys, dual switched 10M/100Mbps auto-sensing Ethernet ports with integrated PoE, a large high-resolution backlit LCD display and a sleek new design. The new GXP2010 Key System SIP phone has a stylish design and delivers excellent call quality and enterprise grade feature set that includes advanced XML capabilities, multi-party conferencing, multi-language support, presence and BLF (busy lamp field). The GXP2010 also provides security protection, automated provisioning, and broad compatibility with leading SIP platforms including but not limited to Avaya Communication Manager 3.1 and Avaya SIP Enablement Services 3.1, BroadSofts BroadWorks, Sylantro, asterisk. The SIP stack for GXP series SIP phones is also verified by tekVizion (third party testing lab for Cisco Unified Call Manager 5.0). The GXP2010 advanced features include 22 call appearance lines with dual color LED (4 lines each with independent SIP account and 18 programmable hard keys), 3 XML programmable context-sensitive soft keys, 11 function keys, 5 navigation keys, high fidelity wideband audio, a back-lit 240x120 graphical LCD display, full-duplex speakerphone with advanced acoustic echo cancellation, dual headset jacks (2.5mm and RJ11), multi-party (up to 4-way) local conferencing, shared line appearance and busy lamp field (BLF), support for external expansion modules when they become available in the future. As with all models in the GXP Series, this model supports comprehensive voice codecs including G.711 (a/u-law), G.723.1, G.729A/B, G.726, GSM, iLBC, and G.722 (wideband), and SRTP for privacy protection. The GXP2010s superb feature functionality, excellent voice quality and competitive price creates a perfect choice for the call center or busy small office transitioning to VoIP telephony, said David Li, CEO of Grandstream. The new GXP2010 reinforces our commitment to develop feature rich, affordable IP voice products for the small-medium enterprises. The GXP2010 will be available through Grandstreams worldwide distribution channels by the end of October 2007. The MSRP of the GXP2010 is $149. For more information about the GXP Enterprise SIP Phone series, please visit www.grandstream.com. About Grandstream Networks Grandstream Networks Inc. is an award-winning designer and manufacturer of next-generation IP voice and video products for broadband networks. Grandstreams products deliver superb sound and picture quality, rich telephony features, full compliance with industry standards, and broad interoperability with most service providers and third-party, SIP-based VoIP products. Grandstream is consistently recognized in the VoIP industry for innovation, affordability and superior value in their products. Grandstream Networks is a private company headquartered in Brookline, Mass. with offices in Los Angeles, Dallas and China. For more information, please visit www.grandstream.com. - ### -