VOIP PHONE SNOM 360

The Next Generation of VoIP Phones
Tiltable graphical display (128 x 64 pixels) 47 keys, 13 LEDs 12 programmable function keys Speakerphone 2 x IEEE 802.3 10/100 Mbps switch Power over Ethernet Headset connection Expansion module with 42 programmable function keys SIP RFC3261 Security: SIPS/SRTP, TLS STUN, ENUM, NAT, ICE Codecs: G.711, G.729A, G.723.1, G.722, G.726, GSM 6.10 (full rate) National Language Support

Usability

The snom 360 is designed for maximum productivity and efficiency in the everyday business environment. Dedicated keys provide you with direct access to the functions for audio and call control, and context-sensitive menus offer you the additional functionality that you may need at any given moment. The graphical display can be tilted for your optimum reading angle. Additional sophisticated call control features, full call detail, configuration options can be accessed via web browser. Customized ring tones can easily be downloaded from the web server including, of course, your favorite ring tone. Incoming calls can be marked with special ring tones to indicate the destination of the call.

Security

Interoperability
12 programmable keys can be used to customize the functionalities according to your own specific needs. The LED associated to a function key shows you whether or not your colleague is currently on a call. And, of course, your colleagues can see whether your line is free or not. The new mini browser, embedded in snoms top-of-the-line 360 executive SIP phone, lets users and developers create web-driven, screen-based telephone applications. Examples include custom contact-center apps, web-based phone directories, messaging, posting of news and other info on telephone screens, and more.
To spare you the annoyance of unwanted invasions of your speech data, the snom 360 supports the security standard SRTP a current specification from the Internet Engineering Task Force (IETF) for protection against eavesdropping and the stealing of data. With SIP (Session Initiation Protocol) you are ensuring your own personal independence. Most vendors are touting SIP to be the communication protocol of the future. SIP components can be combined into a complete system without you being tied to a single provider.
2007 snom technology AG All rights reserved.

www.snom.com

TECHNICAL DATA SNOM 360

GENERAL FEATURES

Dimensions: approx. 25 x 20 x 13 cm Weight: approx. 960 g Safety: IEC 60950-1:2001, CB Test Certificate: DE 2-008417 Certifications: FCC Class B, CE Mark Power consumption: 2.2 2.5 watts National language support for selected languages (NLS) Do not disturb Speakerphone (full duplex) Auto answer mode Keyboard lock
RFC3261 compliance UDP, TCP and TLS Digest/basic authentication Loose routing and strict routing support PRACK (RFC3262) Error-information support Reliability of provisional responses (RFC3262) Early media support DNS SRV (RFC3263), redundant server support Offer/answer (RFC3264) Message Waiting Indication (RFC3842), subscription for MWI events (RFC3265) Dialog-state monitoring (RFC 4235) In-band DTMF/out-of-band DTMF/ SIP INFO DTMF STUN client (NAT traversal) ENUM (RFC3261), NAPTR (RFC2915), rport (RFC3581), REFER (RFC3515) Event list subscription support (RFC4662) Bridged line appearance (BLA) Auto provisioning with PnP Presence/buddylist feature Busy lamp field support (BLF) Presence publishing

CALL FEATURES

Hold Blind transfer, attended transfer Music-on-hold support (only via PBX) Divert Conferencing (3-way conference bridge on phone) Call park, call pickup (only via PBX) Call completion Client Matter Code (CMC) Call waiting/switching between calls Redialing RTP multicast paging Multiple audio device support

CONNECTORS

1 x LAN, 1 x PC: RJ45 (Ethernet) Power: 5 V DC Ethernet: 2 x IEEE 802.3 10/100 Mbps switch Power over Ethernet: IEEE 802.3af, Class 1 Handset: RJ11 connector Headset: RJ11 connector Expansion Module: Proprietary snom connector

USER INTERFACE

128 x 64 pixels, tiltable graphical display, backlit 47 keys, 12 programmable function keys with LEDs (54 with the expansion module) Caller-ID Message waiting indication LED Address book (100 entries) Address book import/export Speed dialing Local dial plan Number guessing Lists of missed, received and dialed calls (100 entries each) Call waiting indication Clock, daylight saving, call-timer Call blocking (deny list) Blocking of anonymous calls Handling of up to 12 calls simultaneously Menu-driven user interface Ring tone selection, import of individual ring tones URL Dialing support

WEB SERVER

Embedded web server HTTP/HTTPS Easy configuration of the phone, remote configuration Dial from web interface Password protection Diagnostics (tracing, logging, syslog)
SECURITY, QUALITY OF SERVICE
HTTPS (server/client) Transport Layer Security (TLS) SRTP (RFC3711), SIPS RTCP VLAN (802.1 pq)

INSTALLATION

Automatic software update Automatic settings retrieval via HTTP/HTTPS/TFTP Installation via web interface Static IP provisioning, DHCP NTP

CODECS, AUDIO

G.711 A-law, -law G.729A, G.723.1, G.726 GSM 6.10 (full rate) G.722 Comfort noise, voice activity detection
For more information, please contact your snom partner.
snom technology AG Gradestrae 46 D12347 Berlin tel/enum: +39833-0 fax: +39833-111 sip: info@snom.com mail: info@snom.com
Version 1.06/28 Feb 2007 Copyright snom technology AG. All rights reserved. snom is a registered trademark of snom technology AG and afliates in Germany, USA and certain other countries and regions. Unless specied otherwise, all trademarks, in particular product names, in this document are legally protected trademarks of snom technology AG. Other trademarks or registered trademarks mentioned in this document are the property of their respective manufacturers or owners. Product specications contained in this document are subject to change without notice.

snom 360

VoIP Business Phone
Quick Installation Kurzanleitung
2005 snom technology AG All rights reserved. Version 1.01

www.snom.com

snom technology AG Gradestr. Berlin, Germany

Note to the reader

This is a quick guide to the installation and operation of the snom 360. The full manual is available on our web page, www.snom.com.
2005 snom technology Aktiengesellschaft. All Rights Reserved. This document is supplied by snom technology AG. No part of this document may be reproduced, republished or retransmitted in any form or by any means whatsoever, whether electronically or mechanically, including, but not limited to, by way of photocopying, recording, information recording or through retrieval systems, without the express written permission of snom technology AG. snom technology AG reserves the right to revise this document and make changes at any time and without the obligation to notify any person and/ or entity of such revisions and/or changes. Product specications contained in this document are subject to change without notice.

Table of Contents

Note to the reader... 2

Installation...5

Delivery Content.. 5 Safety Information... 5 Power supply.... 5 Setting up the Phone.. 6 Wall Mounting... 6 Cleaning.... 10
Connecting the phone...11 Keypad...13 Initialization...17
Booting... 17 Selecting the language... 17 DHCP Conguration.. 17 Setting the IP Address... 18 Setting the Netmask... 18 Setting the IP Gateway.. 19 Setting the DNS Server... 19 Selecting the Tone Scheme... 19 Selecting the Timezone... 20 Logging on the rst account.. 20

Index...23

snom technology AG 3

English

Installation

Delivery Content

Please check whether the delivery contains the following parts: The base unit with display and keypad The handset The handset cable The power supply (optional)

Safety Information

Please read the following safety notices before installing or using your snom phone. They are crucial for the safe and reliable operation of the device.

Power supply

You have two options for providing the snom 360 with power: An external power supply (5 V) Power feeding over the network cable (IEEE 802.3af compatible)
If you want to use an external power supply, use the one that is included in the package. Other power supplies may cause damage to the phone, affect its behavior or induce noise.

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S N O M

U I C K

INSTALLAT

V1.01 ]

Setting up the Phone
Your snom 360 is delivered with the footstand attached to the phones bottom shell (shaded gray in Fig. 1). Place the snom 360 on an even, horizontal surface that gives the rubber pads a secure grip. Do not place it on carpets or other materials containing bers that could block the air vents and cause overheating. After connecting the phone (see chapter Connecting the Phone, below), clip the cords into the appropriate slots on the footstand or, in the case of the handset cord, on the bottom shell of the phone (Fig. 2).

Fig. 1

Fig. 2

Wall Mounting

It is also possible to mount the snom 360 on the wall. In order to do this, you detach the footstand from the bottom shell and attach it in the appropriate position for wall mounting, as described in steps 1 through 6, below. CAUTION: Do not mount the additional keypad available for the snom 360 on the wall. If you wish to use the additional

keypad available for the snom 360, you must place phone and keypad on an even, horizontal surface, as described above.
Turn the phone upside down (Fig. 3). Please, ensure that you do not damage the display and/or its hinge and that you do not drop the receiver. You may want to hold the phone in your lap or have a second person hold it.

Fig. 3

Fig. 4
Lightly press the snap-ts of the footstand inwards (Fig. 3) and, at the same time, tilt the footstand backwards and lift it from its anchorage in the mounting holes (Fig. 4). Rotate the footstand 180 around its vertical axis
Make sure that the handset cord has been clipped correctly into the groove on the bottom shell of the phone, as shown in Figs. 4 and 6. Failure to clip the cord into the groove will result in damage to the cord when the footstand is attached in the position for wall mounting.

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Insert the outside, rear snap-ts into the mounting holes on the bottom shell (Fig. 5, arrow no. 1). Tilt the footstand forward and downward until the snap-ts snap into place in the mounting holes. Please, make sure that the four snap-ts have securely snapped into the holes before mounting the phone on the wall.

Fig. 5

Fig. 6
The slots on the footstand for the various cords can also be used when the phone is mounted on a wall. After connecting the phone (see chapter Setting up the Phone, above), form the cords into loops and gently press the long ends into the slots on the footstand. The loops should not be too big, so that they will not hamper the secure mounting of the phone on the wall, and not too small, so that the cords will not be bent or broken (Fig. 6).
The delivery includes a template to be used for marking the position of the holes to be drilled in the wall.
(Use wall plugs, if necessary, and screws with half-round head proles (diameters of screws dmax= 4.5 mm (0.1755), diameters of heads dmax=8.5 mm (0.3315).

8 Installation

The screws must protrude approx. 0.5 cm (0.195) from the wall for easy wall mounting of the phone. Adjusting the Handset Rest The speaker of the handset has a small, rectangular indentation that ts over the rounded end of the plastic tab inserted into a slot on the top shell of the phone. When the phone is mounted on the wall, the handset must be placed on this rounded end to ensure that it will not fall off. Slide the tab out of the slot, as shown in Fig. 7, rotate it 180, and slide it back into the slot, as shown in Fig. 8.

Fig. 7

Fig. 8
Adjusting the Position of the Display The position of the snom 360s display is adjustable up to an angle of 45 (Figs. 9 and 10). Hold down the phone with one hand and adjust the display with your other hand. Do not use too much force and do not pull, wrench, or twist the display as this might damage or break the hinges.

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Fig. 9

Fig. 10

Cleaning
To clean the snom 360, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone.

10 Installation

Connecting the phone
First connect one end of the handset cable to the handset and then to the jack labeled on the left-hand side of the phones bottom. Next plug the Ethernet (network) cable into the RJ45 connector labeled , and plug the other end into the network side to establish a data link. The second RJ45 connector, labeled , is for daisy-chaining further Ethernet devices without the need for a second Ethernet connection line. If you are using an external power supply, please insert the plug of the power supply into the connector labeled next to the data line and hook up the casing into the mains. If you want to use a headset, it can be connected to the audio jack labeled on the bottom side of the snom 360. Clip the cords into the appropriate slots on the footstand or, in the case of the handset cord, on the bottom shell of the phone (see Fig. 1 in the chapter Setting up the phone, above).

12 Connecting the phone

Keypad
The numeric keypad with the keys 0 to 9, *, and # is used to enter digits and letters. Depending on the operating mode, different actions can be performed (see the table below): Entry of digits only (e.g., when dialing a phone number) Typing in letters and digits by pressing the keys repeatedly (similar to a cellular phone), etc.
Use the MENU key to call up the main menu. To cancel actions or input, use the CANCEL key. The ENTER key conrms actions, selections and inputs. For navigation, use the large round navigation key in the middle. Depending on the operating mode, the keys can have contextspecic meanings which are described in the manual.

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The four soft keys located below the display are context-sensitive function keys. Their current mapping is depicted with symbols in the bottom line on the display. / next to them are The twelve keys on the right with LEDs the programmable function keys onto which different functionalities can be mapped.
The keys of the numeric block in different operating modes:

Digits 8 9

Lower case (SPC)_0

Upper case (SPC)_0

. @ 1 , ? ! -. @ 1 , ? ! /():;&%*#+<=>$[] /():;&%*#+<=>$[] abc2 def3 ghi4 jkl5 mno6 pqrs7$ tuv8 wxyz9 ABC2 DEF3 GHI4 JKL5 MNO6 PQRS7$ TUV8 WXYZ9
# or. after Number guessing timeout * Toggles upper and lower case

14 Keypad

Additionally, the following keys are available:
Key Description Mute microphone on/off Casing speaker on/off Adjust volume (lower/higher) Open phone book Info menu Menu Redial Settings menu XML Add-on (planned) Establish 3-party conference Do not disturb mode on/off Call hold/unhold Call transfer Record a call (with server support only!) Connect to Mailbox LED for MWI (Message waiting indication)

16 Keypad

Initialization

Booting

The booting process comprises a series of different conguration steps that set up the phone for future use by any user.

Selecting the language

The default language setting is English. On startup the phone offers you the option to select the language of your choice. To change to a different language, use the or keys or the navigation key / and press to conrm.

DHCP Conguration

If your network supports DHCP, press appears: when this screen
The phone has a built-in DHCP client. It will receive an IP address and other network-related settings (Netmask, IP gateway, DNS server) from the DHCP server.
If your network does not support DHCP, press or when the above screen appears. The user will subsequently be asked for the following settings:

Setting the IP Address

The user can provide a static IP address for the phone if DHCP is not used. A valid IP address appropriate to the network in which the phone is being used can be provided.

Setting the Netmask

Similarly, the user will be asked to provide a Netmask. entering the information, conrm with After

Setting the IP Gateway

If a valid Netmask has been provided, the user will be asked for the IP address of the IP gateway. After entering the information, conrm with.

Setting the DNS Server

The last item for this series of network-related congurations is the IP address of the DNS server. After entering the information, conrm with.
Selecting the Tone Scheme
The user will then be asked for the tone scheme to be used on the phone. After selecting one, conrm with.

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Selecting the Timezone
Select the timezone to be used on the phone by moving through to conrm the different timezone options available and pressing your selection.
If the settings explained above are set up properly, the phone will ask for the rst account registration.
Logging on the rst account
If no number is assigned to the phone yet, you will be prompted to type in your account name. Conrm your input by pressing.

Initialization

This will be followed by the address of your registrar. The phone tries to guess the correct registrar, so the display could show something like this:
Conrm your input with use ENUM.
. You will then be asked if you want to
Press if you wish to use ENUM or , if you do not. If you have chosen ENUM, you will be asked for the country code (e.g., 1 for the US) and the area code (e.g., 802 for Vermont). ENUM means that a conventional E.164 number (normal phone number) is mapped to a SIP URI so that a pure IP call can be started instead of an IP/PSTN call. Regarding ENUM see also our white paper ENUM on snom phones.

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After entering each code, conrm with
The phone tries to register your given account name at the given registrar. The idle screen is shown and if no crossed box but a phone symbol is displayed in front of the identity you have just congured, your registration has been successful.
When this state has been reached, the time and date are also shown on the display.
The complete manual is available on our web page, www.snom.com.

22 Initialization

Account 20 Additional keypad 6 Adjust volume 15

ENTER key 13

Forwarding.

Booting 17

see call transfer

Handset rest 9 Help 15

Call hold/unhold 15 Call transfer 15 CANCEL key 13 Casing speaker 15 Cleaning 10 Conference 15 Connecting the phone 6, 11 Connect to Mailbox 15
Installation 5 IP Address 18 IP Gateway 19
DHCP 17 Display 9 DNS Server 19 Do not disturb 15 Keypad 13
Language 17 LEDs 14 LED for MWI 15
Main menu 15 Manual 21 MENU key 13 Mute microphone 15
Record a call 15 Redial 15
Safety 5 Safety Information 5 Settings menu 15 Setting up the Phone 6 Soft keys 14
Netmask 18 Numeric block 14 numeric keypad 13

Open phone book 15

Timezone 20 Tone scheme 19
Power supply 5 External power supply 5 Power feeding 5

Wall mounting 6

Copyright 2000-2005 snom technology AG. All rights reserved. snom is a registered trademark of snom technology AG and afliates in Germany, U.S.A. and certain other countries. Other trademarks or registered trademarks mentioned in this document are the property of their respective manufacturers or owners. 24 Index