Towing and Road Service Guide

for the

2004 Volkswagen Phaeton
Quality and Education Services AAA Automotive 1000 AAA Drive Heathrow, FL 32746

November 14th, 2003

Equipment Availability General Towing Information Special Precautions Car Carrier Loading and Transporting General Road Service Information Jacking Tool Kit Locations Tire Changing Out of Fuel Jump-Start Procedures

Page 1

Page 2 Page 3
Page 5 Page 6 Page 7 Page 8 Page 9
EQUIPMENT AVAILABILITY: To eliminate the need for removing the eyebolt from the vehicles tool kit when loading a Volkswagen Phaeton a screw-in eyebolt is available from any authorized Volkswagen dealer parts department. Most of the equipment mentioned in this guide is available through AW Direct, a preferred AAA supplier. Contact your local AAA Club representative for special offers available to AAA contractors.
AAA Towing and Roadside Assistance Guide for Volkswagen Phaeton November 14th, 2003
GENERAL TOWING INFORMATION, ALL MODELS SPECIAL PRECAUTIONS: NEVER MOVE AN ALL-WHEEL-DRIVE MODEL WITH ONLY TWO WHEELS ON THE GROUND. THE TRANSFER CASE HAS NO TRUE NEUTRAL POSITION. CONVENTIONAL WHEEL-LIFT AND SELF-LOADING DOLLY EQUIPMENT DO NOT PROVIDE ADEQUATE UNDERCARRIAGE CLEARANCE FOR TOWING OR MOVING THE VEHICLE. CAR CARRIER EQUIPMENT IS THE ONLY APPROVED TRANSPORTING METHOD FOR THIS VEHICLE.
NOTE: This vehicle is an All-Wheel-Drive model, all four wheels must be raised before moving. If the use of wheel jacks is not possible due to safety concerns, (for example, moving the vehicle down the ramps of a multi-story parking garage,) a wheel-lift and tow dolly may be used only to move the vehicle clear of the building using the following procedure: 1. Jack the vehicle at the approved jacking points located inboard of the rocker panels (see service information below) and place blocks under the tires to increase ground clearance. 2. Capture the tires on the wheel lift tightly, so that adequate stinger and crossbar clearance is maintained to prevent contact with the undercarriage as the vehicle is moved. 3. A dolly must be installed under the trailing wheels using this same technique. Conventional dolly installation will cause the dolly crossbar to contact the undercarriage and could cause damage! 4. Install wheel tie-down straps and raise the wheel-lift just far enough to allow vehicle movement. Pay careful attention to ground clearance at the trailing end of the vehicle. These emergency procedures must be used only to move a vehicle far enough so that it may be loaded onto a car carrier. Volkswagen Phaeton vehicles are not approved for transport in this manner!
CAR CARRIER LOADING AND TRANSPORTING: Ramping may be required to load this vehicle onto a conventional car carrier. In all cases, check for previous damage to the valances and/or undercarriage and note any concerns before loading the vehicle. The only approved method for front or rear loading is to attach the winch wire rope to the screw-in eyebolt installed in the front or rear vehicle pull point. (See figure1 & 2.) The eyebolt is in the tire well in the trunk of the vehicle, to the left of the spare tire.
figure 1 Front eyelet socket
figure 2 Rear eyelet The eyelet receiver cover may be removed with the fingers or a small screwdriver. Be careful not to scratch the vehicle finish while removing the cover.

NOTE: Before loading, ensure that the transmission is in Neutral and the ignition key is in the unlock position, but not in the run position, the parking brake is released and if possible, switch the adjustable air suspension to its highest position. In run, the instrument panel warning lights will be illuminated. To avoid excessive downward pull on the eyebolt, do not winch the vehicle any closer than 3 feet from the winch drum whether loading from the front or rear. (See figure 3.)
figure 3 NOTE: No other attaching points for loading are approved for these vehicles. It is recommended to use 4 wheel strap tie-downs to secure the vehicle to the car carrier. Either basket-style tie-downs or heavy nylon straps may be used. If straps are used, it is recommended to route the strap around the tire/wheel rims. Ensure that any metal strap parts clear the wheel surface to avoid damaging the wheels during transportation. Never route the straps around the spokes for tie-down. If wheel strap tie-downs are not available, there are T hook slots in the frame of this vehicle, covered with rubber grommets as shown below. This method of securing the vehicle is only to be used as a last resort as the vehicle is equipped with air suspension which may be damaged if the suspension is compressed while securing the vehicle for transportation.
figure 4: T hook positions Once the vehicle is secured on the carrier bed, release the winch tension to avoid undue stress on the eyebolt and the vehicle suspension, but do not disconnect the wire rope.
JACKING :( NOTE: ensure that ignition key is off and all exterior doors are closed before lifting these vehicles with a jack due to the air suspension system) The only approved lifting points for hoists or jacks on the 2004 Volkswagen Phaeton are the four jacking pads, designed to fit the jack supplied in the vehicles tool kit. The lifting points are located inboard of the rocker panels, to the rear of the front wheels and forward of the rear wheels The jack is stored in the spare tire well in the trunk floor, to the left of the spare tire. NOTE: the lifting points are slightly recessed above the floor pan, if you are using a small trolley jack, a small block of wood may have to be placed between the jack head and the pad to gain the necessary access.
figure 5 Front jack location
figure 6 Rear jack location
TOOLS AND TOOL KIT LOCATION: The 2004 Volkswagen Phaeton comes with a tool kit containing the basic tools needed at the roadside. The tools are located around the spare tire in the trunk well.
figure 7 spare tire, tool and loading eyelet storage location
TIRE CHANGING: These vehicles are equipped with a full size spare tire housed in a compartment below the trunk floor. Ensure the vehicle is on a firm, level surface Set the parking brake and place the transmission in Park to help secure the vehicle to prevent it from rolling as the vehicle is being lifted Remove either the decorative wheel cover or the lug bolt covers using tools provided in the tool kit. Loosen the wheel bolts Position the jack correctly and lift the vehicle, ensuring that passenger doors are closed and the key is not in the ignition during the lifting process. Lift the vehicle high enough to remove and replace the wheel assembly. Remove the top most lug bolt; install the alignment pin found in the tool kit. This will help ease installation of the replacement wheel. Remove the rest of the lug bolts. The hexagon head of the screwdriver handle in the tool kit may aid in removing and installing the lug bolts. Install spare wheel assembly Install four of the lug bolts wrist tight Remove alignment pin and install last lug bolt wrist tight. Lower the vehicle and tighten the lug bolts in a crisscross pattern. Proper tightening torque is 90 ft/lbs. Replace all of the tools used back in their proper location, place the damaged tire in the tire well and secure Instruct the owner to have the damaged tire repaired as soon as possible and have the wheel lug bolts tightened to their proper torque.

figure 8 Lug cap removal

OUT OF FUEL: Premium unleaded fuel with a minimum of 91 octane is recommended for this vehicle, it will operate on regular unleaded fuel with a minimum octane rating of 87 but with reduced performance. If the fuel filler door appears to be stuck, it may be locked by the electronic Central Locking System anytime the vehicle is locked. If the fuel door release button on the drivers door does not unlock the fuel filler door when the vehicle is unlocked, a manual override is located in the right side of the trunk area. Remove interior trim piece to gain access to override cord. Pull cord to release fuel door. (See figure 9.)
figure 9 Fuel door override
JUMP-START PROCEDURES: The 2004 Volkswagen Phaeton has a boost connection under the hood and 2 trunk mounted batteries. If battery boosting is necessary, connections should be made at the boosting point under the hood as shown below. NOTE, remove both the red cap from the positive boost pin and the grey cap from the negative boost pin. There is not a lock cylinder for the trunk that can be operated with a mechanical key in the event of battery failure. Providing power at the boost connection under the hood of the vehicle should supply battery power to the vehicle to open the trunk if needed. NOTE: Ensure that the key is not in the ignition while making your connections.
figure 10 boost pin locations under hood at cowl area The batteries are housed on either side of the trunk behind removable trim panels. Boosting should not be necessary at the batteries in the trunk. Figures below show the battery locations. If needed, only boost the engine battery on the right side of the trunk.
figure 11 figure 12 accessory battery (left side) engine battery (right side) NOTE: Never exceed 14.4 volts when boosting this vehicle, damage to sensitive onboard electronics will occur.

P V W124PHAA PRINTED IN ENGLAND. IS SUE: 1 NOVEMBER 2009 W W W.VOLKSWAGEN.CO.UK TELEPHONE 7888
The illustrations in this book do not necessarily reflect UK specifications and some items of equipment may not be available for the UK. The specifications contained in this book are for information purposes only as we cannot confirm the exact specifications of the vehicles. 4MOTION is a registered trademark of Volkswagen AG.

THE PHAETON.

Design | Innovation | Safety | Upholstery & Colours | Infotainment | Equipment | Engines | Technology | Ownership | Service

Print | Exit | 1

Model shown is 3.0 V6 TDI 4MOTION with optional 18" Spirit alloy wheels.
Model shown is 3.0 V6 TDI 4MOTION LWB with optional 19" Helios alloy wheels, Bi-Xenon headlights and Automatic Distance Control (ADC).
EXQUISITE CRAFTSMANSHIP AND VISIONARY ENGINEERING.
Page 1 | Page 2 | Page 3 | Page 4

Print | Exit | 2

U N CO M P R O M I S I N G D E TA I L , ENDLESS DRIVING PLEASURE.
Model shown is 3.0 V6 TDI 4MOTION with optional 19" Helios alloy wheels.

Print | Exit | 3

A TIMELESS BLEND OF ELEGANCE AND S T A T E O F T H E A R T T E C H N O L O G Y.
Model shown is 3.0 V6 TDI 4MOTION LWB with optional 19" Helios alloy wheels.

Print | Exit | 4

B E A U T I F U L LY C R A F T E D F O R T O TA L C O M F O R T.
Interior shown is 3.0 V6 TDI 4MOTION SWB with optional Burr Walnut interior wood trim, Sensitive leather upholstery and keyless entry and keyless start.

Print | Exit | 5

Stylish 17 inch Impression
I N T E L L I G E N T F E AT U R E S I N S I D E A N D O U T.
alloy wheels enhance the Phaetons unique design. Standard on 3.0 V6 TDI 4MOTION.
The revamped interior is now luxuriously appointed with Burr Walnut wood dcor and a choice of interior trims, co-ordinating beautifully with the new accent switch trim in Warm Grey. And, of course, the interior doesnt only look good, its also designed to provide maximum comfort, with 12-way electrically adjustable front seats offering the best possible position for your back. Theres also the option of 18-way seats, which include memory for up to three drivers, air-conditioning and a massage function.
Model shown is 3.0 V6 TDI 4MOTION with optional 18" Dynamic alloy wheels.
When the Phaeton was first launched, Volkswagens engineers had one aim in mind: to ensure your total well-being. Now, thanks to a number of intelligent developments, the Phaeton goes one step further, offering many additional features and details simply not found in any other saloon. The exterior, for example, is now available in three new colours, enhancing its unique shape and stylish design. The arrow-shaped contouring of the bonnet and restyled radiator grille, with its three chrome double louvres, gives it an unmistakable identity, enhanced by 17 inch Impression alloy wheels, fitted as standard.

Page 1 | Page 2 | Page 3

Print | Exit | 6
When you sit in the drivers seat, youll find a redesigned instrument cluster, and a colour multi-function computer providing important navigational and journey details. In addition, the new Infotainment system is now easier to operate than ever before. The large seven inch touch-screen enables you to operate the new RNS 810 DVD navigation/radio system intuitively, while the integrated DVD drive allows you to play videos. You can also play music via the 6-disc CD autochanger or the 30 GB hard drive, using audio files in MP3 or WMA format. The lower part of the Infotainment system also houses the 4Zone electronic climate control, enabling you to adjust the temperature and air distribution of all seats individually, thus ensuring that rear passengers also benefit from intelligent details. If they require extra space, you could choose the long wheelbase Phaeton which provides a huge amount of extra legroom. The optional Dynaudio soundpack provides an incomparable sound experience, with the latest speaker technology delivering exceptional acoustics. Precision bass tones, natural middle tones and crystal-clear high tones provide phenomenal detail and together with the 1,000 watt digital amplifier, it makes for a system any music lover would find irresistible.

The redesigned instrument cluster is arranged in a clear, logical manner, providing all the information you need for a relaxed, comfortable journey and allowing you to check on such detail as tyre pressure and outside temperature.

Print | Exit | 7

INTELLIGENT SYSTEMS T O A S S I S T A N D P R O T E C T.
You can only relax totally when you feel completely safe, and for that reason the Phaeton now comes with a range of optional driver assistance systems, which give new meaning to the phrase intelligent driving. Automatic Distance Control (ADC )*, for example, in conjunction with the radar sensor controlled Front Assist traffic monitoring system, helps you avoid collisions. The system detects if the vehicle ahead is slowing down and automatically decelerates your vehicle. Should you get too close to the car in front, your vehicle will automatically brake, to a standstill if necessary. Another optional safety system is the enhanced, radar sensor controlled side scan that monitors blind spots either side of the vehicle, helping you to change lane safely. This intelligent safety system is automatically activated from 37 mph. If you wish to park your Phaeton after your journey, the rear-view camera enables you to park easily and safely, even under difficult conditions. Parking sensors give additional visual and acoustic signals, advising you how much space is available when parking. * Please note: when the ADC system is switched on, the driver is still fully responsible for watching their speed and distance to the vehicle in front. This assistance system should not be used on winding roads and in adverse weather conditions or heavy rain. The side scan system helps you if you want to change lane safely at speeds over 37 mph. The system warns you of any road users in your blind spot via a warning light within the wing mirrors and an audible warning within the vehicle.
Automatic Distance Control (ADC) adapts your speed to that of the vehicle ahead and maintains a constant distance set by the driver. If the Front Assist system detects you are getting too close to the vehicle in front, it will warn you of the danger with visual and acoustic signals, and then will automatically start braking, to a standstill if necessary.

The rear-view camera gives you a view of the area behind your Phaeton. Camera images are transmitted to the Infotainment display, where superimposed lines indicate the path you should take when reversing.

Print | Exit | 8

S A F E T Y.
Driver and passengers alike can only be completely at ease when feeling totally safe. Thankfully, the Phaeton is equipped with some of the most efficient safety technologies available today. For starters, all occupants are protected by eight airbags: two front, four side impact and two curtain airbags, all controlled by innovative early crash sensors. In the event of an accident, these sensors, which are located in various parts of the bodyshell, deliver exact information regarding severity, angle and object of impact. This enables each airbag to react independently of one another, within a thousandth of a second. Active head restraints also interact, moving forward swiftly to minimise the distance between head and restraint, reducing the risk of whiplash injury. Many other features also contribute to make the Phaeton particularly safe. Such as the optional Bi-Xenon headlights with dynamic curve lighting technology, LED daytime running lights and headlight washers (standard on 6.0 W12 4MOTION), helping you identify other road users and obstacles in good time, even in poor weather conditions. Or the chassis fitted with Continuous Damping Control (CDC ) electronically controlled air suspension and 4MOTION four wheel drive, helping to optimise traction and roadholding.

Page 1 | Page 2

Print | Exit | 9
Safety when raining: the rain sensor adjusts the frequency of the windscreen wipers automatically to the intensity of rainfall.
Safety for your head: early crash sensors activate the airbags rapidly and precisely.
Safety for pedestrians: in the event of an accident, windscreen wipers retract automatically beneath the bonnet, further reducing the risk of injury.
Safety for the spine: active head restraints help to reduce the risk of whiplash injury.
Equally as important is an elaborate pre-crash concept, designed to support the driver in critical situations. Along with the optional tyre pressure monitoring system, this includes a number of proven technologies all fitted as standard, including ABS (Anti-lock Braking System), ESP (Electronic Stabilisation Programme), ASR (Traction Control) and a dusk sensor that automatically engages the dipped beam headlight when it detects diminishing light or when travelling at higher speeds. When viewed overall, you can see why so many simple yet logical safety systems are specified in the Phaeton in dangerous situations each could prove decisive.

Print | Exit | 10

P A I N T , D E C O R A T I V E T R I M S A N D U P H O L S T E R Y.
The Phaeton comprises approximately 8,100 individual parts, each and every one precision-manufactured to meet your expectations. These complex paint finishes give those components their unmistakable final appearance. Sit inside the Phaeton, and youll find an interior that satisfies your every desire. Supple leather has been treated in forty different stages and is especially durable, with over a hundred hand-finished seams; and polished wood inserts are produced from trees that have matured to seventy years of age in a mild Pacific climate. Everywhere it is a story of meticulous craftsmanship and exceptional attention to detail, assuring you of the ultimate in luxury and well-being.

Paint | Decorative Trims & Upholstery | Combinations

Print | Exit | 11

PA I N T.
NON-METALLIC PAINT 01 Black (A1)

METALLIC PAINT

02 Mignon Green (A3) 03 Pewter Grey (M8) 04 Mazeppa Grey (N8) 05 Silver Leaf (7B) 06 Reflex Silver (8E)

PEARL EFFECT PAINT

07 Tarantella Black (B2) 08 Luna Blue (S5) 09 Mocca Anthracite (3Q)
Please note: Screen technology does not allow for exact reproduction of the paint colours. For further details, please contact your authorised Volkswagen luxury car specialist retailer.

Print | Exit | 12

D E C O R A T I V E T R I M S A N D U P H O L S T E R Y.

WOOD TRIM*

01 Burr Walnut (5MG)

VIENNA LEATHER

01 Anthracite (LA) 02 Crystal Grey (LB) 03 Sunny Beige (LC ) 04 Navy Blue (LD)

SENSITIVE LEATHER* ,

05 Anthracite (TC ) 06 Crystal Grey (TD) 07 Sunny Beige (TE) 08 Navy Blue (TF)
Please note: Screen technology does not allow for exact reproduction of the decorative inserts and upholstery. * Optional at extra cost. Leather upholstery consists of upper surface of seat base and backrest, door pull and door armrest.

Print | Exit | 13

CO M B I N AT I O N S.
Mocca Anthracite Pearl Effect (3Q)
Tarantella Black Pearl Effect (B2)

SEAT UPHOLSTERY

DASHBOARD

CARPETS

VIENNA LEATHER* UPHOLSTERY Standard on 3.0 V6 TDI 4MOTION, 3.0 V6 TDI 4MOTION LWB
Anthracite (LA) Crystal Grey (LB) Sunny Beige (LC ) Navy Blue (LD)
Anthracite Anthracite Brown Navy Blue
Anthracite Crystal Grey Sunny Beige Navy Blue
SENSITIVE LEATHER* UPHOLSTERY Standard on 6.0 W12 4MOTION LWB Optional on 3.0 V6 TDI 4MOTION, 3.0 V6 TDI 4MOTION LWB
Anthracite (TC ) Crystal Grey (TD) Sunny Beige (TE) Navy Blue (TF)
* Leather upholstery consists of upper surface of seat base and backrest, door pull and door armrest.

Print | Exit | 14

Luna Blue Pearl Effect (S5)
Mazeppa Grey Metallic (N8)
Mignon Green Metallic (A3)
Pewter Grey Metallic (M8)
Reflex Silver Metallic (8E)
Silver Leaf Metallic (7B)

Black (A1)

The optional Dynaudio soundpack features
I N F O TA I N M E N T A N D A U D I O S Y S T E M S.
twelve perfectly tuned speakers, ensuring exceptional sound.
I N F OTA I N M E N T S Y S T E M. The Phaetons newly designed infotainment system is as easy to operate as it is to describe. The seven inch touch-screen provides direct access to a whole range of functions and information. By amalgamating multiple features into just one control panel, complex technologies are easily operated as part of an intuitive process.

AUDIO SYSTEM. Whether you are sitting in the front or rear, the remarkable balance of the Phaetons audio technology ensures you enjoy the same sound quality and experience from every seat. The audio system has been tailored specifically to the interior geometry of the Phaeton. The standard 8/10 audio system features an eight channel amplifier, delivering 190 watts through ten loudspeakers, with a standard six CD autochanger located in the glovebox. The Phaetons optional Dynaudio sound system gives an unparalleled listening experience for every passenger thanks to completely new speaker technology. Precise bass, natural midtones and crystal clear treble are created by the powerful 12-channel digital amplifier and twelve high-performance speakers fed with up to 1,000 watts. The result is a system that inspires every music lover. Using the R NS 810 DVD navigation/radio system: with dynamic route guidance and traffic information storage, the system will guide you to your destination using all but the last two digits of a UK postcode, enabling you to reach your destination easily and quickly, avoiding unnecessary delays. Route guidance can be shown on either a two- or three-dimensional map, which also provides navigation status, including the direction of travel, compass orientation and predicted travel time remaining. Brilliant sounds: the audio systems display illustrates the position of the loudspeakers and their performance in relation to each of the five seats. Dialling the right number: with optional telephone preparation the Infotainment system display can also serve as a telephone book, showing, among other things, the name of the caller and up to 1,000 saved telephone contacts.

Print | Exit | 15

Sunblinds: an electric sunblind for the rear window
O P T I O N A L E Q U I P M E N T.
can be ordered individually or as part of a pack with manual sunblinds for the rear side windows (standard on long wheelbase). The special structure of the blinds transforms sunlight glare into soft light, without compromising visibility.

Only one person understands your requirements better than anyone else, and that person is you. For this reason, we offer a whole range of optional equipment, encompassing comfort, technology and safety, enabling you to design your Phaeton to your own personal taste. From intelligent memory packages to a TV receiver, from full leather specification to a wide range of alloys, the choice is yours. All can be fitted to your exact specification, creating tailor-made functionality and style.
Extended wood pack: give your Phaeton a refined ambience by specifying additional Burr Walnut wood trim in the grab handles and integral door armrest. Ultimate in luxury: Sensitive leather upholstery includes seat upholstery, upper and lower dashboard, the backs of the front seats as well as the door upholstery (standard on 6.0 W12 4MOTION).
The side scan system helps you if you want to change lane safely at speeds over 37 mph. The system warns you of any road users in your blind spot via a warning light within the wing mirrors and an audible warning within the vehicle.
Tilt and slide glass sunroof: the electrically operated sunroof provides fresh air and additional light (standard on long wheelbase). An integral wind deflector automatically adjusts depending on roof opening and vehicle speed, thereby reducing wind noise and draught.
Automatic Distance Control (ADC): You have the option of equipping your Phaeton with Automatic Distance Control (ADC ) and the Front Assist monitoring system, helping to reduce the risk of collision. ADC adjusts your vehicle speed to that of the vehicle ahead, while Front Assist detects if the gap is closing too quickly and reacts firstly with a visual and acoustic warning, then a short braking movement.
Bi-Xenon headlights: for dipped and main beam, with dynamic curve lighting, headlight washers and LED daytime running lights (standard on 6.0 W12 4MOTION). Built-in motors swivel the powerful headlights in the direction of travel, improving illumination ahead and to the edge of the road, helping you drive more safely, especially when cornering or turning. Separate LED daytime running lights switch on automatically with the ignition.

Print | Exit | 16

AVA I L A B L E B U T N OT S H O W N. Keyless entry and keyless start: simply touch the door handle and the vehicle unlocks the doors and activates the optional memory pack (if specified) even if the key is still in your pocket. Memory pack: memorises personalised settings for the 12-way electrically adjustable seats as well as the position of the steering column, interior rear-view and door mirrors and seat belt height. All settings are automatically engaged as you unlock the vehicle using Multifunction wood/leather steering wheel: the high-grade wooden trim looks elegant and controls for the Multifunction computer, cruise control, audio functions and optional telephone preparation are at your fingertips. Multifunction heated leather trimmed steering wheel: offers excellent grip, looks extremely stylish and enables easy operation of the audio functions, cruise control, Multifunction computer, and optional telephone preparation. Power operated boot lid: aluminium hinges look elegant and integral electric motor technology enables you to open the boot lid from the comfort of the interior (standard on 6.0 W12 4MOTION). Telephone preparation with Bluetooth: a state of the art communications unit with Bluetooth wireless technology rSAP (remote SIM Access Profile). Each element is activated by voice recognition or via the Infotainment system. Please contact your retailer for phone compatibility. Parking heater with remote control and timer function: activate the heater remotely without the need to leave your home. This results in warm seats, clear visibility and no misting up of the windscreen, providing the highest levels of comfort and safety. remote control.

Engine shown is 3.0 litre V6 TDI.
3.0 ltr V6 TDI 4MOTION 240 PS | 3.0 ltr V6 TDI 4MOTION 240 PS LWB | 6.0 ltr W12 4MOTION 450 PS LWB

Print | Exit | 19

T E C H N I C A L S P E C I F I C AT I O N. S TA N D A R D W H E E L B A S E 3. 0 V 6 T D I 4 M O T I O N

NOTES.

Automatic tiptronic
The maximum power output figures are quoted in PS (or Pferdestrke, which is the metric equivalent of horsepower). To convert from metric to imperial horsepower, divide the PS figure by 1.0139.
E NGI N E Engine type Cubic capacity, ltrs/cc Max. output, PS (01) /kW at rpm Max. torque, lbs.ft/Nm at rpm Gearbox 6 cylinder diesel 3.0/2967 240/369/6 speed auto tiptronic
ENVI RONME NTAL I N FORMATION Fuel grade, minimum Fuel tank capacity, galls/ltr Official fuel consumption, mpg/ltr per 100 km (07) Urban Extra-urban Combined Official CO 2 emission, g/km (08) Emission class Noise, dB 23.5/12.0 39.2/7.2 31.4/9.EURO Diesel 51 CN (05) 19.7/90
Figures are calculated in accordance with manufacturers criteria. Vehicle unladen weight ranges with 90% tank capacity without driver. The individual unladen weight depends on the specification of the vehicle, this then reduces the possible payload accordingly.
03 With increasing altitude the engine performance diminishes. From 1,000 m above sea level and for every 1,000 m thereafter 10% of the vehicle/trailer weight (trailer weight + gross vehicle weight) must be deducted. 04 Please note, from December 2009 the insurance industry will switch from the current rating system of groups 1 - 20 to a new 1 - 50 insurance scale. 05 The use of RME and FAME (bio diesel) is not possible. 06 Thanks to the knock control, unleaded petrol (at least
WE IGHTS, KGS Unladen weight (02) Gross vehicle weight Payload (02) Axle load limit: Front Rear 1310 EXTE R IOR DIME NSIONS Width excluding door mirrors, mm Width opened front/rear doors, mm TRAI LE R LOAD LIMITS, KGS (03) Braked 12% incline Unbraked Towbar load limit Maximum roof load Height opened bonnet/floor, mm Height opened tailgate/floor, mm Front/rear track width, mm Length, mm Height, mm Wheelbase, mm PE R FORMANCE Top speed, mph (km/h) (where law permits) Acceleration, seconds 0 - 62 mph ABI insurance group 1 - 20 (1 - 50)
MAXIMUM LUGGAGE CAPACITY, LITRES (09)
95 RON) can be used instead of unleaded Super plus petrol with a small reduction in torque. 07 Official fuel consumption according to EU Directive 99/94. The consumption calculation according to 1999/100/EC is based on the actual unladen weight of the vehicle. Additional specifications can lead to a higher weight class and hence to consumption figures of this higher weight class. The driving style, road and traffic conditions, environmental influences and vehicle condition can in practice lead to consumption figures, which may differ from those calculated with this standard. 08 The weight of a vehicle will influence the level of CO 2 emission it produces; as a result, vehicles with higher levels of specification and factory-fitted options may emit higher levels of CO 2. 09 Maximum luggage capacity in litres is measured using 200 x 100 x 50 mm blocks.

1903 3906/1749 1628/1450 2881

147 (237) 8.(45E)

I NTE R IOR DIME NSIONS Front elbow width, mm Effective front head room/with optional sunroof, mm Effective rear head room/with optional sunroof, mm Rear elbow width, mm 1562 974/945 970/960 1528

Print | Exit | 20

T E C H N I C A L S P E C I F I C AT I O N. LO N G W H E E L B A S E 3. 0 V 6 T D I 4 M OT I O N
WE IGHTS, KGS Unladen weight (02) Gross vehicle weight Payload (02) Axle load limit: Front Rear 1370 EXTE R IOR DIME NSIONS Width excluding door mirrors, mm Width opened front/rear doors, mm TRAI LE R LOAD LIMITS, KGS (03) Braked 12% incline Unbraked Towbar load limit Maximum roof load Height opened bonnet/floor, mm Height opened tailgate/floor, mm Front/rear track width, mm Length, mm Height, mm Wheelbase, mm PE R FORMANCE Top speed, mph (km/h) (where law permits) Acceleration, seconds 0 - 62 mph ABI insurance group 1 - 20 (1 - 50)
1903 3906/1749 1628/1450 3001
I NTE R IOR DIME NSIONS Front elbow width, mm Effective front head room, mm Effective rear head room, mm Rear elbow width, mm 969 1524

Print | Exit | 21

T E C H N I C A L S P E C I F I C AT I O N. LO N G W H E E L B A S E 6. 0 W 4 M OT I O N
E NGI N E Engine type Cubic capacity, ltrs/cc Max. output, PS (01) /kW at rpm Max. torque, lbs.ft/Nm at rpm Gearbox 12 cylinder petrol 6.0/5998 450/413/5 speed auto tiptronic
ENVI RONME NTAL I N FORMATION Fuel grade, minimum Fuel tank capacity, galls/ltr Official fuel consumption, mpg/ltr per 100 km (07) Urban Extra-urban Combined Official CO 2 emission, g/km (08) Emission class Noise, dB 21.4/13.2 26.9/10.5 19.5/14.EURO Unleaded 95 RON (06) 19.7/90
WE IGHTS, KGS Unladen weight (02) Gross vehicle weight Payload (02) Axle load limit: Front Rear 1390 EXTE R IOR DIME NSIONS Width excluding door mirrors, mm Width opened front/rear doors, mm TRAI LE R LOAD LIMITS, KGS (03) Braked 12% incline Unbraked Towbar load limit Maximum roof load Height opened bonnet/floor, mm Height opened tailgate/floor, mm Front/rear track width, mm Length, mm Height, mm Wheelbase, mm PE R FORMANCE Top speed, mph (km/h) (where law permits) Acceleration, seconds 0 - 62 mph ABI insurance group 1 - 20 (1 - 50)

155 (250) 6.(50E)

Print | Exit | 22
T H E T E C H N O L O G Y.
ENGINES 3.0 litre/240 PS (01) (176 kW) V6 diesel engine. 6 cylinder V engine, two overhead camshafts per cylinder bank, four valves per cylinder, turbocharger with variable turbine geometry, valve drive through roller valve levers, injection system of the third generation with Piezo inline injectors and 1,600 bar injection pressure, diesel particle filter 6.0 litre/450 PS (01) (331 kW) W12 petrol engine. 12 cylinder aluminium W engine with dual-duct magnesium intake manifold, two overhead camshafts per cylinder head, four valves per cylinder, aluminium cylinder crankcase, two V6 engines each with a cylinder bank angle of 15 are combined at 72 on a common crankshaft to form a W12 engine

RUNNING GEAR Front and rear independent suspension Front and rear anti-roll bar CDC air suspension with automatic self-levelling system and height adjustment as well as continuous, speed-related electronic damper control Turning circle: 12 metres

EXTERIOR DIMENSIONS

TRANSMISSION 3.0 V6 TDI 4MOTION: Six speed automatic tiptronic gearbox. Permanent four-wheel drive, using torsen differential 6.0 W12 4MOTION: Five speed automatic tiptronic gearbox. Permanent four-wheel drive, using torsen differential
BRAKES 3.0 V6 TDI 4MOTION: Front axle brakes, two-piston floating caliper brakes 6.0 W12 4MOTION: Front axle brakes, eight-piston fixed caliper brakes, four brake pads Rear axle brakes: one-piston floating caliper brakes with integral parking brake Foot-operated parking brake acts on rear wheels Ventilated disc brakes, front and rear Hydraulic dual circuit brakes with brake servo ABS (Anti-lock Braking System) with EBD (Electronic Brake-pressure Distribution) STEERING Smooth steering: high-quality control and electronics Rack and pinion steering with power assistance Speed-dependent Servotronic steering

( ) LWB figures.

Print | Exit | 23
THE OWNERSHIP EXPERIENCE.
Owning and driving a Phaeton is an extremely rewarding experience. Its not just the performance, build quality, comfort and practicality that satisfies, the level of after-sales support is also exemplary. To deliver such high levels of service, weve introduced a network of specialist service outlets, all having the necessary specialist equipment and high levels of skills required to look after your car. Within each specialist service outlet we have introduced a new team member. Licensed Technicians meet the highest standards within their field for professionalism, skill and knowledge. Our aim is to make buying and looking after your car more enjoyable. When it comes to servicing, we appreciate that it may be more convenient for us to visit you. So, whether youre at home or the office, one quick and easy phone call is all it takes to arrange for a convenient collection and delivery. Naturally, well provide you with a replacement car from Volkswagens luxury car range. We have also set up a dedicated telephone line for Phaeton owners. Our Luxury Car Support Centre is open six days a week, and is a single point of contact for Phaeton owners.

Print | Exit | 24

Service Intervals. Volkswagen are pleased to offer you a choice on how your Phaeton is serviced.
CO 2 Emission. The weight of a vehicle will influence the level of CO 2 emission it produces; as a result, vehicles with higher levels of specification and factory-fitted options may emit higher levels of CO 2. The CO 2 figure quoted for each vehicle is the maximum possible. The unladen weight of the vehicle is calculated by range at the time of manufacture and the maximum possible CO 2 emission for that weight range is applied according to the Council Directive 80/1268EEC as amended by Commission Directive 1999/100/EC on the approximation of the laws of the member states relating to the carbon dioxide emissions and the fuel consumption of motor vehicles. Please Note: Some illustrations in this book do not necessarily reflect UK specifications and may not be available. In particular, controls and some items of equipment are positioned differently for the UK. The specifications contained in this book are for information purposes only and are subject to change. If you require any specific feature, you must consult your authorised Volkswagen luxury car specialist retailer who is regularly updated with any change in specification. Please check model availability and full specification details with your authorised Volkswagen luxury car specialist retailer prior to ordering. Note: We would like to advise you that telephone calls to the Luxury car support centre may be monitored and recorded as part of our training and quality assurance processes. All our monitoring and recording processes meet Oftel regulations.

V O L K S WA G E N S E R V I C E FO R YO U R P E AC E O F M I N D.
The appropriate selection is entirely dependent on how the car is likely to be driven and its general use. To help you identify which type of service would be most suitable, please refer to the following guide. The Time and Distance Service is recommended for vehicles that will cover less than 10,000 miles in 12 months and if the vehicle is likely to be used in the following way:
All Volkswagen Phaetons come with a threeyear/60,000 miles warranty, which protects your car against the failure of most mechanical and electrical components due to manufacturing defects. This comprises a two-year manufacturers warranty with unlimited mileage plus a further one-year/60,000 miles (whichever is soonest) Retailer Warranty. Should the mileage exceed 60,000 miles within the first two years, the manufacturers two-year warranty will still be valid. If an additional warranty for subsequent years or higher mileage is desired, it may be purchased from an authorised Volkswagen luxury car specialist retailer or repairer; however, this additional warranty must be purchased before the mileage reaches 60,000*. Full details of the three-year warranty are available from your authorised Volkswagen retailer or repairer.
* All warranty work must be completed by an authorised Volkswagen luxury car specialist retailer or repairer.
Approved Accessories. A comprehensive range of accessories from alloy wheels to carpet mats is available to complement the factory-fitted option list. Volkswagen Approved accessories purchased from and fitted by your authorised Volkswagen luxury car specialist retailer at the point of vehicle sale will also benefit from the three-year vehicle warranty. Extended Warranty. You may purchase additional protection from your authorised Volkswagen luxury car specialist retailer or contact 115. Volkswagen Insurance. Competitive and
Predominantly urban driving, short journeys with frequent cold starts. Activities regularly producing high engine loading, e.g. frequent hill climbs, driving with vehicle fully loaded and towing.
Uneconomical driving style using high rpms with heavy acceleration and heavy braking. The service intervals for the Time and Distance

Service are as follows: Oil change service Every 10,000 miles/1 year (whichever is soonest). Interval service Every 20,000 miles/2 years (whichever is soonest). Inspection service Every 40,000 miles/3 years (whichever is soonest). The LongLife Service is recommended for vehicles with a daily mileage of more than 25 miles where the vehicle is driven regularly mainly on longer distance journeys. The vehicle is driven mainly at a constant speed with minimum vehicle and engine loading, minimal towing and driven in an economical manner. With the LongLife Service the vehicle can cover anywhere between 10,000 and a maximum of 18,000 miles or 24 months (whichever is soonest) between oil changes. Inspection service is typically in the third year of ownership and thereafter every second year, for vehicles with an approximate annual mileage of 10,000 miles.
Please note that mileages are approximate as the service indicator system uses kilometres as the distance measurement. Please consult your authorised Volkswagen luxury car specialist retailer or repairer for advice and full details.
comprehensive motor insurance designed especially for Volkswagen drivers. All new and Approved Used Volkswagens come with complimentary seven-day cover upon request well e-mail a cover note straight to your retailer, enabling them to tax your car easily. This way, you can drive straight out of the showroom. Taking out annual cover is easy and it can start when the seven-day cover expires. For more information contact your authorised Volkswagen luxury car specialist retailer or repairer or call 3136.
Volkswagen Insurance is underwritten and administered by Zurich Insurance Company. Volkswagen Insurance is a trading name of Volkswagen Insurance Service (Great Britain) Limited which is an appointed representative of Volkswagen Financial Services (UK) Limited. Zurich Insurance Company and Volkswagen Financial Services (UK) Limited are both authorised and regulated by the Financial Services Authority.
Three-year Paint Warranty. The paintwork of the Phaeton is covered against manufacturing defects for a period of three years. Naturally, the Phaeton must be cared for in compliance with the operating instructions which will be found in your vehicle handbook. Please consult your authorised Volkswagen luxury car specialist retailer or repairer for full warranty details. 12-year Body Protection Warranty. The internal body sections and panels of the Phaeton are covered against rusting through from the inside for 12 years. Naturally, the Phaeton must be cared for in compliance with the operating instructions. Please consult your authorised Volkswagen luxury car specialist retailer or repairer for full warranty details.

Tax Free Sales. For full details, please contact your authorised Volkswagen luxury car specialist retailer.

Print | Exit | 25

V O L K S WA G E N S E R V I C E FO R YO U R P E AC E O F M I N D ( CO N T I N U E D).
Approved Used Cars. Confidence, peace of mind, reassurance. These are the virtues of buying an Approved Used car because every car has, or is supported by: Multipoint inspection Comprehensive reconditioning and valeting Mileage verification Vehicle validation check Volkswagen Approved Warranty Volkswagen Roadside Assistance 30-day/1,000 miles exchange policy
Comprehensive cover from Volkswagen Roadside Assistance. Your Phaeton is covered by the excellent support service of Volkswagen Roadside Assistance for the first three years after registration. This is a 24 hour, 365 days a year pan-European emergency home and roadside recovery service manned by professional multilingual staff. Its not just there for the unlikely event of a breakdown, Volkswagen Roadside Assistance can ease the uncertainty following an accident or the inconvenience should you run out of fuel or lose your keys. You will benefit from a priority response following your call to our dedicated team of support staff. Volkswagen Roadside Assistance provides many benefits and complete peace of mind. For example, should you be in the unfortunate situation of a breakdown, well arrange overnight accommodation or onward travel for you and your passengers. In addition, theres an Accident and Legal Helpline. Terms and conditions apply. Please see your authorised Volkswagen Luxury car specialist retailer for details and brochure. Personal Finance Solutions. We appreciate that financial needs differ, so youll find a team of professional advisors on hand at our specialist retailers. They will be able to offer you costeffective, tried and trusted financial products including a range of products for both private and business consumers alike, from Volkswagen Finance*.
* Volkswagen Finance is a trading name of Volkswagen Financial Services (UK) Limited.
Maximum Peace Of Mind. To ensure you are effectively insured, Volkswagen Insurance (the trading name of Volkswagen Insurance Services Limited) offers policies developed specifically for Volkswagen drivers. The main benefit of being covered by one of the UKs largest manufacturerapproved insurance schemes is the complete peace of mind it provides. For example, should your Phaeton require repair, we guarantee it will only be completed by an authorised specialist Volkswagen retailer or repairer.
Cars up to three years old are covered by Volkswagen Roadside Assistance. This can be purchased separately for cars over three years old. Terms and conditions apply, please ask for full details.
And for Approved Used Volkswagens, a service history check and certificate are also provided. When it comes to buying a used car, its important that you can be confident in its mechanical condition, mileage and history. The Volkswagen Approved Used scheme should help put your mind at ease. Every Approved Used car for sale will have passed a rigorous inspection, and any problems found will have been rectified before the car is made ready for sale. For your extra peace of mind, it will be covered by a 12-month warranty and a 30-day/1,000 miles exchange policy.