HP Scanjet 3800 Photo Scanner

User's Manual

User's Manual User's Manual User's Manual User's Manual User's Manual User's Manual User's Manual User's Manual

HP Scanjet 3800

HP All-in-One Information Engineering

Copyright and license

2005 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Trademark credits

Microsoft and Windows are registered trademarks of Microsoft Corporation.

Contents

1 How to use the scanner....2 Scanner setup and initialization....2 Where to get additional information...2 How to use the HP Image Zone software..2 Front panel and accessories overview.. 3 Scanning overview...3 Scan pictures and documents...4 Scan multiple pictures with one scan...6 Scan film....6 Make copies....9 Share a scanned document or picture..9 Change scan settings...10 Care and maintenance....11 Clean the scanner glass...11 Clean the transparent materials adapter (TMA)...11 Troubleshooting....12 Scanner installation or setup problems...12 Scanner initialization or hardware problems...13 Product support....15 Accessibility Web site...15 HP Scanjet Web site....15 Support process...15 Regulatory information and product specifications..17 Scanner specifications....17 Transparent materials adapter (TMA) specifications..17 Environmental specifications...18

How to use the scanner

This manual describes how to use the HP Scanjet 3800 Photo Scanner and its accessories, resolve installation problems, and reach customer support.
Scanner setup and initialization
To set up your scanner and install the scanning software, see the setup poster shipped with your scanner.
Where to get additional information
More information about the scanner and software can be found in the onscreen Help. If you have installed the HP Image Zone software that came with the scanner, doubleclick the HP Solution Center icon on your desktop, and then click Onscreen Guide. Macintosh Users: See the onscreen Help in the Macintosh HP Image Zone software for information about scanning procedures.
How to use the HP Image Zone software
When you install the HP Image Zone software, you will have two icons on your desktop. These icons open two programs for scanning and editing your scans. For information on how to use the HP Solution Center and HP Image Zone, see the onscreen Help. The HP Solution Center is the program that gets you started scanning pictures and documents. From the HP Solution Center you can: Perform scanning and copy functions Access help and troubleshooting information Access HP Image Zone to edit your scans Modify settings and preferences

HP Image Zone is the program to use for manipulating, printing, archiving, and sharing your images after they have been scanned. You can get to HP Image Zone from the desktop icon or through the HP Solution Center. To start a scan: Double-click the HP Solution Center icon on the desktop, click the tab for the scanner, and then click on the task you want to perform. Note If the HP Solution Center icon is not available on the desktop, click Start, click Programs (or All Programs), click HP, and then click HP Solution Center.
Front panel and accessories overview
This section presents an overview of the scanner front panel and the transparent materials adapter (TMA).

Front panel buttons

Icon Feature name Scan button Copy button Scan to Share button Description Scans pictures, graphics, documents, or objects. Scans the item and sends it to the printer to make a copy. Scans items for sharing. Easily share pictures with HP Instant Share, or send multiple-page documents as e-mail attachments.
Transparent materials adapter (TMA)
You can use the transparent materials adapter (TMA) to scan 35 mm slides or negatives. For more information about the TMA, see Scan film on page 6.

Scanning overview

Start scanning in one of three ways: From the front panel buttons to get started quickly using basic functions From the HP Solution Center to have more control during the scanning process From other software programs
Scan from the scanner front panel buttons
Use the front panel buttons on the scanner for basic scanning functions, such as scanning pictures and documents. Instructions for using the front panel buttons are located in this manual. For more advanced functions, see the onscreen Help in the HP Solution Center.
Scan from the HP Solution Center
Scan from the HP Solution Center when you want more control during the scanning process, such as when you want to preview the image before the final scan, use more advanced features, or change scan settings. To start the HP Solution Center: 1. Do one of the following: a. On the Windows desktop, double-click the HP Solution Center icon. b. On the taskbar, click Start, point to Programs or All Programs, point to HP, and then click HP Solution Center.

Chapter 1

If you have installed more than one HP device, click the tab for the scanner. The HP Solution Center shows only the functions, settings, and support options that are appropriate for the selected HP device.
Scan from other software programs
You can scan an image directly into one of your software programs if the program is TWAIN compliant. Generally, the program is compliant if it has a menu option such as Acquire, Scan, or Import New Object. If you are unsure whether the program is compliant or what the option is, see the documentation for that program.
Scan pictures and documents
Use the Scan button to scan pictures or documents quickly.
Select original type document or picture
You have two choices for original type: Document or Picture. The scanner optimizes settings based on your choice. Use the following guidelines to determine the best original type for your needs. If your original consists of Text, or both text and graphics A printed photograph or graphic Select this original type Document Picture

Scan pictures

Use the Scan button ( ) to scan photos and graphics. For scanning slides or negatives, see Scan film on page 6. Note If you want to preview scans before they are sent to their destination, select Show Preview in the HP Scanning dialog box. Also see Preview a scanned image in the onscreen Help. 1. Place the original face down on the scanner glass, as indicated by the reference mark, and then close the lid.
Press the Scan button ( ). The HP Scanning dialog box appears.
Click Scan. When the scan is finished, place an item on the scanner glass and then click Scan to scan another item, or click Done. The software saves the scan to a subfolder in the My Scans folder located within the My Documents folder. The subfolder is named for the current year and month. The scanned image is also sent to HP Image Zone by default. Note If Show Preview was selected, you must click the Accept button in the preview screen to initiate the scan. When prompted, click Yes to scan additional pictures, or click No to send the scanned image(s) to the specified location. Tip The HP Scanning software can automatically correct your pictures or restore faded colors in old pictures. To turn picture correction on or off, select Auto Correct Photos from the Basic menu of the HP Scanning software, and then choose the options you want. To use this feature, Show Preview must be selected.

Scan documents

Use the Scan button ( ) to scan documents. The scanner scans an original document to whatever destination is selected in the HP Scanning dialog box. Note If you want to preview scans before they are sent to their destination, select Show Preview in the HP Scanning dialog box, or begin your scan from the HP Solution Center. Also see Preview a scanned image in the onscreen Help. 1. Place the original face down on the scanner glass, as indicated by the reference mark.
Press the Scan button ( ). The HP Scanning dialog box appears. Under the What are you scanning? heading, click Document, and then select one of the following options: Color This is the default setting. Grayscale converts any colored original to grayscale, and creates a smaller file size than the Color option. Black & White the best setting for scanning a black and white graphic, but not suitable for color or grayscale originals if you want to preserve detail. Click Scan.
When you are finished with that page, place the next page on the glass and click Scan to scan another document or page. When you are finished with all pages, click Done. After you click Done, the software sends the scanned file to the specified location. Note If Show Preview was selected, you must click the Accept button in the preview screen to initiate the scan. When prompted, click Yes to scan additional pages, or click No to send the scanned page(s) to the specified location.
Scan multiple pictures with one scan
You can scan multiple pictures at the same time from the scanner glass. Arrange the pictures that you want to scan on the HP scanning device glass. For the best results, leave at least 0.25 inches (6 mm) of space between the edges of the pictures. Then follow the steps for scanning a picture. For more information, see Scan pictures on page 4. Tip Use the Scan ( ) button on the scanner lid or in the HP Solution Center to scan multiple pictures with one scan.

Scan film

This section contains information about using the transparent materials adapter (TMA) to scan positives, including 35 mm slides, and negatives. For tips about scanning film, see Tips for scanning transparent items on page 8.
Scan positives (such as 35 mm slides)
The transparent materials adapter (TMA) in this model enables you to scan as many as two 35 mm slides at one time, depending on orientation. To scan 35 mm slides, use the slide holder that is part of the built-in TMA.

1. 2. 3. 4.

Open the scanner lid. Remove the negative strip holder, if present, from the slide holder. Place the slides into the slide holder. Insert the slides with the top of the slides pointing up and with the front of the slides facing you. Close the scanner lid. Note Make sure that the slides are flat and do not overlap. Do not press the Scan button until the slides are loaded and the lid is closed.
Press the Scan ( ) button on the scanner, or click Scan Film in the HP Solution Center. 6. In the HP Scanning dialog box, select Picture. 7. Select Scan positives, including 35 mm slides, using the TMA. If you want to preview the scanned image, select the Show Preview check box on the screen, or begin the scan from the HP Solution Center. 8. Click Scan. 9. Follow the instructions on the screen to finish scanning. The scan is sent to the destination selected in the HP Scanning dialog box. 10. When finished, remove the slides. Place the negative strip holder back into the scanner lid for convenient storage.

Scan negatives

To scan 35 mm negatives, use the negative strip holder. The negative strip holder is stored within the slide holder that is part of the built-in transparent materials adapter (TMA). Note You must use the negative strip holder to scan 35 mm negatives. Always return the negative strip holder to its storage place inside the slide holder in the scanner lid when done.
Open the scanner lid and remove the negative strip holder from the slide holder. Slide a negative strip into the negative strip holder as indicated by the icons on the holder. Note Negatives are easily damaged. Touch them only on their edges.

3. 4. 5. 6.

7. 8. 9.
Use the blank to fill in any unused spaces in the holder. Insert the negative strip holder back into the slide holder, and then close the scanner lid. Press the Scan button ( ) on the scanner, or click Scan Film in the HP Solution Center. Select Picture. Select Scan negatives using the Transparent Materials Adapter (TMA). If you want to preview the scanned image, select the Show Preview check box on the screen, or begin the scan from the HP Solution Center. Click Scan. Follow the instructions on the screen to finish scanning. The scan is sent to the destination selected in the HP Scanning dialog box. When finished, remove the negative strip. Place the negative strip holder back into the scanner lid for convenient storage.
Tips for scanning transparent items
To scan items larger than those that the transparent materials adapter (TMA) accepts, place the transparency on the scanner glass, place a white sheet of paper on top of the transparency, and then scan as usual. When scanning a 35 mm slide or negative, the scanner software automatically enlarges the image to approximately 10 cm x 15 cm (4 x 6 inches). If you want the final image to be larger or smaller, use the Resize tool in the scanner
software to set the scaling to the final size that you select. The scanner will scan the item to the size that you select and adjust the scan resolution as appropriate. To scan positives, such as 35 mm slides, or negatives by using the TMA, press the Scan button ( ), or click Scan Film in the HP Solution Center.

Make copies

Use the Copy button ( ) to scan an original and send it to a printer. The front panel Copy button is optimized to scan and print a duplicate of what is on the scanner glass. If you want to change the image, such as lighten, darken, or adjust size, click Cancel in the hp copying dialog box. Adjust the settings, and then complete the scan. If you use the HP Solution Center, you can also click the Make Copies button and adjust the settings in the preview screen. 1. 2. Place the original face down on the scanner glass, as indicated by the reference marks. Press the Copy button ( ). The copy is printed on the default printer. Note There is no preview image for the copy function.

Share a scanned document or picture
Use the Scan to Share button ( ) to scan pictures or documents from the scanner glass and send the scans to HP Instant Share, if available, or to a supported e-mail program as an attachment. HP Instant Share is recommended for sharing pictures. E-mail is the recommended option for sharing single-page or multiple-page text documents. 1. 2. 3. Place the original face down on the scanner glass, as indicated by the reference marks. Press the Scan to Share button ( ). The HP Scanning dialog box appears. In the Scan to area, select either HP Instant Share or E-mail. Note If you select E-mail, you can change the file type and save options. For more information about HP Instant Share, see the onscreen Help for HP Instant Share. For more information, see Where to get additional information on page 2. 4. 5. Click Scan. When you are finished with all originals, click Done. After you click Done, the software sends the scanned file to HP Instant Share or to your default e-mail program.
Note If Show Preview was selected, you must click the Accept button in the preview screen to initiate the scan. When prompted, click Yes to scan additional pictures, or click No to send the scanned image(s) to the specified location. 6. Do one of the following depending on the destination that you selected: HP Instant Share: choose from several options for sharing your scanned images with friends and family. E-mail: use your default e-mail program to complete and send the e-mail with your scanned image attached. To view the scanned image before you send the e-mail, double-click the attachment. Note To change the e-mail program, open the HP Solution Center software from your desktop icon or from the Start menu, click the scanner tab, click the Settings button, and then select E-mail Settings. The E-mail Settings dialog box appears. Select the e-mail program that you want to use, and then click OK.

Change scan settings

You can change many scan settings from the HP Solution Center, including: Button settings for the scanner front panel Settings for the HP Solution Center scan buttons Scan preferences, such as automatic exposure

For details about changing settings, see Change scan settings in the HP scanning device onscreen Help. For more information about the onscreen Help, see How to use the HP Image Zone software on page 2.

Care and maintenance

Occasional cleaning of your scanner helps ensure higher-quality scans. The amount of care necessary depends upon several factors, including the amount of use, and the environment. You should perform routine cleaning as necessary. For all care and maintenance procedures required for the scanner, please see the Care and maintenance section for your scanner in the onscreen Help. In the HP Solution Center, click Help, and then select the Help section for your scanner model. Routine cleaning and maintenance should include cleaning the scanner glass and the transparent materials adapter (TMA). Caution Avoid placing items that have sharp edges in the scanner. Doing so can damage the scanner. Before placing an item on the scanner glass, make sure that the item does not contain wet glue, correction fluid, or other substances that can be transferred to the glass.

Clean the scanner glass

1. 2. Disconnect the universal serial bus (USB) cable and power cable from the scanner. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glass cleaner, and dry the glass with a dry, soft, lint-free cloth. Caution Use only glass cleaner. Avoid abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass. Avoid isopropyl alcohol because it can leave streaks on the glass. Do not spray the glass cleaner directly on the glass. If too much glass cleaner is applied, the cleaner could run to the edges and damage the scanner. When you have finished, reconnect the USB cable and power cable to the scanner. Note For instructions about how to clean the underside of the scanner glass, visit www.hp.com/support.
Clean the transparent materials adapter (TMA)
Clean the TMA with a dry, soft cloth. If necessary, lightly spray the cloth with glass cleaner and wipe the TMA.

Troubleshooting

This section contains solutions for common problems with the scanner and the transparent materials adapter (TMA).
Scanner installation or setup problems
This section contains solutions for installation and setup problems.
Uninstall and reinstall the software

The problem might have occurred because of an incomplete installation. Try uninstalling and then reinstalling the HP Scanning software. To reinstall the HP Scanning software, you must have the HP Image Zone software CD. To uninstall the HP software that came with your scanner, follow these procedures: 1. 2. 3. 4. 5. Click Start, click Settings, and then click Control Panel (in Windows XP, click Start, and then click Control Panel). Click Add/Remove Programs (in Windows XP, this is called Add or Remove Programs) and then select the HP Scanjet software. Click Remove. Click Add/Remove Programs (in Windows XP, this is called Add or Remove Programs) and then select the HP Image Zone software. Reinstall using the HP Image Zone software CD that came with your scanner. When you insert the CD, an installation interface launches automatically. Choose the HP Image Zone software to install.

Check the cables

Cable type Power cable Action The power cable is connected between the scanner and a power outlet. Ensure that the power cable is securely connected between the scanner and a live electrical outlet or surge protector. If the power cable is connected to a surge protector, ensure that the surge protector is plugged into an outlet and turned on. Disconnect the power cable from the scanner and turn off the computer. After 60 seconds, reconnect the power cable to the scanner and then turn on the computer, in that order.

(continued)

Cable type USB cable
Action The USB cable is connected between the scanner and the computer. Use the cable that was included with the scanner. Another USB cable might not be compatible with the scanner. Ensure that the USB cable is securely connected between the scanner and the computer.
For additional USB troubleshooting information, see www.hp.com/support, select your country/region, and then use the search tool to find USB troubleshooting topics. TMA cable The TMA cable is connected between the TMA in the scanner lid and the scanner base. Ensure the cable is securely connected in the back of the scanner.
Scanner initialization or hardware problems
This section contains solutions for initialization and hardware problems.

Reset the scanner

If you receive an error message similar to Scanner initialization failed or Scanner not found when trying to use the scanner, use the following procedure: 1. 2. 3. 4. Close the HP Image Zone software, if it is open. Disconnect the cable that connects the scanner to the computer. Turn the computer off, wait 60 seconds, and then turn the computer on again. Reconnect the cable that connects the computer and the scanner (use a different USB port on the computer if possible). Make sure that the USB cable is connected to the back of the scanner correctly. The USB symbol on the end of the cable (the connector) should be facing up. When connected correctly, the USB connector will feel slightly loose. When connected incorrectly, the USB plug will feel overly tight. Try connecting the USB cable to a different USB port on your computer.

Test the scanner hardware
If you think that the scanner has a hardware problem, verify that the cables are firmly connected to the scanner, the computer, and the power source. If the cables are correctly connected, verify that the scanner is turned on, and then test the scanner by using the following procedure: 1. 2. Disconnect the USB cable and power cable from the scanner. Reconnect the USB cable and power cable to the scanner.

Chapter 3

The carriage on the scanner will move forward and backward approximately 25 mm (1 inch), and the lamp will turn on. If the carriage does not move and the scanner lamp does not turn on, a problem might exist with the scanner hardware. See Product support on page 15.
Scanner has stopped working properly
If the scanner stops scanning, complete the following steps, in order. After each step, start a scan to see if the scanner is working. If the problem continues, proceed with the next step. 1. 2. 3. 4. A cable might be loose. Ensure that both the USB cable and power cable are securely connected. Unplug the power cable from the power source, wait 60 seconds, and then plug it back in. Reboot your computer. A software conflict might exist on your computer. You might need to uninstall and then reinstall the scanner software. a. Click Start, click Settings, and then click Control Panel (in Windows XP, click Start, and then click Control Panel). b. Click Add/Remove Programs (in Windows XP, this is called Add or Remove Programs) and then select the HP Scanjet software. c. Click Remove. d. Click Add/Remove Programs (in Windows XP, this is called Add or Remove Programs) and then select the HP Image Zone software. e. Click Remove. Reinstall using the HP Image Zone software CD that came with your scanner. When you insert the CD, an installation interface launches automatically. Choose the HP Image Zone software to install.
If the scanner still does not work, visit www.hp.com/support or contact HP Customer Support.
Additional troubleshooting information
If you have the HP Image Zone software installed, you can use the onscreen Help to solve other problems with the scanner. To gain access to the Help, open the HP Solution Center, click Onscreen Guide, and then click HP Scanjet 3800 Photo Scanner Help. The Help system provides information about the HP Scanjet 3800 Photo Scanner hardware as well as information about the HP Image Zone and HP Scanning software itself. Also, see Scan troubleshooting in the general Troubleshooting and support section of the Help.

Product support

Customers with disabilities can get help by visiting www.hp.com/hpinfo/community/ accessibility/prodserv/.

Accessibility Web site

HP Scanjet Web site
Visit www.hp.com for a variety of information: Learn tips for scanning more effectively and creatively. Gain access to HP Scanjet driver updates and software. Register your product. Subscribe to newsletters, driver and software updates, and support alerts. Purchase scanner supplies.

Support process

The HP support process works most effectively if you perform the following steps in the order specified: 1. Review the onscreen Help for the software and scanner, including the Troubleshooting section. Go to the software section or to the scanner-specific Troubleshooting on page 12 section. Go to the HP Consumer Support Web site for support. If you have access to the Internet, you can obtain a wide range of information about your scanner. Visit the HP Web site for product help, drivers, and software updates at www.hp.com/ support. The HP Consumer Support Web site is available in the following languages: Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional Chinese, Simplified Chinese, Japanese, Korean. (Danish, Finnish, and Norwegian support information is available in English only.) Use HP e-support. If you have access to the Internet, connect with HP via e-mail by going to www.hp.com/support. You will receive a personal reply from an HP Product Support technician. E-mail support is available in the languages listed at that Web site. If you are a customer in the United States, go to step 5. Otherwise, contact your local HP dealer. If your scanner has a hardware failure, take it to your local HP dealer for a solution. Service is free during your scanners limited warranty period. After the warranty period, the dealer will quote a service charge. Contact the HP Product Support Center for support by phone. Please consult the following Web site to check the details and conditions of phone support in your country/region: www.hp.com/support. As a part of HPs continuing efforts to improve phone support information services, we advise you to check the HP Web site on a regular basis for new information regarding service features and delivery. If you cannot solve the problem by using the above options, call HP

Chapter 4

while you are in front of your computer and scanner. For faster service, please be prepared to provide the following information: The scanner model number (located on the scanner) The scanner serial number (located on the scanner) The computer operating system The version of the scanner software (located on the scanners CD label) Messages displayed at the time the situation occurred The applicable conditions for HP phone support are subject to change without notice. Telephone support is free from the date of purchase for the period specified unless otherwise noted.

Regulatory information and product specifications
This section contains regulatory information and product specifications for the HP Scanjet 3800 Photo Scanner and accessories.

Scanner specifications

Name Scanner type Size Weight Description Flatbed with transparent materials adapter (TMA) 450 mm x 287 mm x 59 mm (17.72 x 11.30 x 2.32 inches) 3.1 kg (6.8 lbs)
Scanning element Charged-coupled device Interface Hardware resolution Selectable resolution AC line voltage USB 2.0 Hi-Speed 2400 x 4800 dpi hardware resolution 12 dpi to 999,999 enhanced dpi at 100 percent scaling 100-120 V 60 Hz North America 200-240 V 50 Hz Continental Europe, United Kingdom, Australia 100-240 V 50 Hz/60 Hz Rest of the world Power consumption and regulatory information For power consumption data, information on power supplies and regulatory information see the regulatory_supplement.htm file on the HP Image Zone software CD.
Transparent materials adapter (TMA) specifications
Name Media types Power requirements Power consumption and regulatory information Description Up to two 35 mm slides or two 35 mm negative frames 12 Volts/400 mA max For power consumption data, information on power supplies and regulatory information see the regulatory_supplement.htm file on the HP Image Zone software CD.

Chapter 5

Environmental specifications
Disposal of Waste Equipment by Users in Private Household in the European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Name Temperature Description Operating the scanner and TMA: 10 to 35C (50 to 95F) Storage: -40 to 60C (-40 to 140F) Relative humidity Operating the scanner and TMA: 15% to 80% noncondensing 10 to 35C (50 to 95F) Storage: up to 90% at 0 to 60C or (32 to 140F)

Printed on at least 50% total recycled fiber with at least 10% post-consumer paper Printed in
2005 Hewlett-Packard Development Company, L.P.

www.hp.com

*lXXXX-XXXXX*

Product environmental attributes - IT ECO Declaration 2003
Brand Manufacturer Manufacturers representative Contact person Postal address Postal code /City/ Country Telephone (incl. country code) Mobile phone (incl. country code) Fax (incl. country code) Internet site Additional information
Hewlett-Packard Hewlett-Packard Name: email: itecodeclaration.ww@hp.com Name: Hans Wendschlag, HP Sweden email:
http://www.hp.se/environment
Latest version of this document can be found at: www.hp.se/itecodeclarations. The company environmental profile, which is issued for the company and isn't product related, can also be found at the same website. Check Item 14 for explanatory information regarding specific item responses.
This declaration covers the below listed Information Technology product categories* with specified product identity (ID) such as type/model number.
Computer System Unit (CPU) Display/Monitor Printer Black/white Product Identity Copier Fax Color Mobile/Portable Computer Keyboard Multifunction product Pages per minute: Scanner Server

Digital

Projector

Camera

Other product, specify:

HP ScanJet 3800

Version of Guideline document used for completion of this declaration (yyyy-mm-dd):

Guideline document

2003-09-01 *For Telecommunication products, use special ECO declarations found at:
This IT ECO Declaration consists of three documents: Company Environmental Profile Divided in to two sections; Legal and Market requirements Product Environmental Attributes Divided in to two sections; Legal and Market requirements and Guideline document with extensive clarifications, comments and references.

www.itecodeclaration.org

The latest version of all these documents can be downloaded from: Notes:
Voluntary vs compulsory requirements: Items marked V are voluntary to answer, all other items must be answered. The latest version of the Guideline document must be used. Specify in table above according to which version of the guideline document this declaration has been completed. This version of the IT ECO Declaration is adjusted to the document Product-related Environmental Attributes, issued by the European Association for Standardizing Information and Communication Systems (ECMA), TR/70, version 1999. This version of the IT ECO Declaration meets the basic principles of ISO14021:1999, Environmental labels and declarations Self-declared environmental claims (Type II environmental labelling). The latest version of the Guideline document must be used. Specify in table above according to which version of the guideline document this declaration has been completed. This IT Eco Declaration version can be used from October 1 st and shall be used for products announced after December 1 st 2003 The IT Eco Declaration is a system for declaration of environmental aspects of IT and Telecom products, developed by the Nordic IT organisations, ITB in Denmark, IKT-Norge in Norway and IT-Fretagen in Sweden. This IT Eco Declaration may only be used after having signed a contract with at least one of these organisations.
Association of the Swedish IT and Telecom Industry www.itforetagen.se
Norwegian IT-companies Organisation www.ikt-norge.no
IT-Brancheforeningen Kontor & Data www.itb.dk
Template version September 2003

2005-11-28

Product identity: HP ScanJet 3800

Page 1 (4)

Copyright Association of the Swedish IT and Telecom Industry 2000. Reproduction of this form without permission is prohibited by the copyright law 1960:729. The prohibition includes any kind of reproduction, by electronic or any other means.

Product environmental attributes Item P1 P1.1 P1.2 P1.3 P1.4 P1.5 P1.6 P2 P2.1 P2.2 P3 P3.1 P3.2 P3.3 P3.4 P4 P4.1 P4.2 P4.3 P5 P5.1 P5.2
Legal requirements Requirement met Yes No n.a.
Environmental conscious design The product is free from, i.e. less than 0.1% by weight (b.w.), CFCs& HCFCs, asbestos and PCB & PCT (3093/94/EEC, 76/769/EEC, 6th amendment, 99/77/EEC, 82/828/EEC) Components are free from, i.e. less than 0.1% b.w., mercury (Hg), except for small amounts of mercury which are allowed in light sources. (SE SFS 1998:944) Cadmium (Cd) content of colorants, stabilizers, and surface treatments does not exceed, 0.01% b.w., as specified in 76/769/EEC, 10th amendment, 1991/338/EEC. Paints are free from lead (Pb), i.e. less than 0.1% b.w., (76/769/EEC, 8th amendment, 89/677/EEC) Paints, coatings, plastics, rubbers and seals are free from flame retardants and / or plasticizers containing Short Chain Chlorinated Paraffines (SCCPs) with more than 0,1% by weight, 10-13 carbon atoms, minimum 48% chlorine by weight, CAS number 63449-39-8 (NO MVD regulation 1544, 2000.12.13 If the product is intended for direct and prolonged skin contact, the surfaces do not release nickel (Ni) above levels specified in (76/769/EEC, 8th amendment, 94/27/EEC) Batteries If hazardous batteries are used in the product, they are labelled. (93/86/EEC). If batteries are used in the product they are free (<0.0005% by weight) from mercury (Hg) (98/101/EC) Electrical safety, EMC and connection to the telephone network The product meets the Low Voltage Directive (LVD) regarding electrical safety (73/23/EEC & 93/68/EEC) The product meets the EMC Directive regarding electromagnetic compatibility (89/336/EEC) If product is intended for connection to a public telecom network or contains a radio transmitter, it meets the EU R&TTE Directive (1999/5/EC) The product is CE-marked (93/68/EEC) Consumable materials If a photo conductor (drum, belt etc.) is used in the product, it is free (<0.01% by mass) from cadmium (Cd) (76/769/EEC and 91/338/EEC) If an ink is used in the product, it is free (<0.01% by mass) from cadmium (Cd) (91/338/EEC) If toner/ink (or corresponding) are used in the product, they are classified and if required labelled in accordance with EU directives 99/45/EEC and 2001/58/EEC Packaging materials The sum of the concentration levels of lead, cadmium, mercury, and hexavalent chromium present in packaging or packaging components does not exceed 0.01% by weight (100 ppm). (94/62/EC). The product packaging material is free from CFC/HCFC.
This product meets above listed legal requirements

Page 2 (4)

Product environmental attributes - Market requirements Item P6 Requirement met V = Voluntary to answer. Yes No n.a. Environmental conscious design Disassembly, recycling Glueing / welding of different material has been avoided Plastic materials in covers / housing have not been surface coated. Mechanical plastic parts >100g, consist of one material or of easily separable materials. Plastic parts >25g, have material codes according to ISO 11469, which includes ISO 1043, part 1-4
P6.1 P6.2 P6.3 P6.4 P6.5 P6.6

Part 1

Part 2

Part 3

Part 4
Plastic parts are free from metal inlays that cannot be removed by one man alone with commonly available tools. If labels are required they should be separable. (This requirement does not apply to safety labels.) Product lifetime Upgrading of the product can be done with commonly available tools Processor, memory and cards of various types can be changed/upgraded. Hard disk, CD/DVD drives and / or floppy drive can be changed/upgraded. Spare parts are available after end of production for Material requirements 3 years

P6.7 P6.8 P6.9 P6.10

P6.11 P6.12
Plastic parts >25g are free from PBB/PBDE, i.e less than 0.1% b.w. Plastic parts >25g are free from flame retardant substances/preparations above 0.1% classified as R45/46, R50/51/52/53 and R60/61 (67/548/EEC) Chemical specification of flame retardants in plastic parts over 25g according to ISO 1043-4:
Product cover/ housing: Not Flame Retarded
Other plastic parts: Not Flame Retarded

Printed circuit boards:

Not Flame Retarded
Product cover/housing material type, specified according to ISO 1043-1 P6.14
Material type Material type Material type

PS-HI SAN

P6.15 P6.16
Electrical cable insulation material specification Light sources are free from mercury, i.e less than 0.1% b.w. If mercury is used specify: Number of lamps

Info V

& Max. Mercury per 2 lamp (mg)
P6.17 P6.18 P7 P7.1 P7.2 P8 P8.1
Mechanical plastic parts > 25g are free from lead (Pb), i.e. less than , 0.1% b.w. Product is free from beryllium (Be) and beryllium oxide (BeO), i.e. less than 0.1% b.w. Batteries Product is free from batteries defined as hazardous (91/157/EEC) Batteries are used that meet the EU Eco-label criteria (2001/687/EC & 2001/686/EC) Energy Consumption Maximum power: Low Power mode: NA Sleep mode: If Product is in Stand by mode, it reverts to: Low power mode in Deep sleep mode in: 3 W W W Operation: Off mode: Deep sleep mode: 13 min.; min.; Sleep mode in: Off mode in: NA NA W W W min.; min. V Value V V
Automatic 2-sided printing/copying from 1-sided originals. Information about the energy save function is given in the user documentation. (Not applicable when no instruction is needed to operate the energy save function, i.e. the energy save function cannot be adjusted or inhibited by the user.) The product meets the requirements of ENERGY STAR. The product meets the requirements of GEEA. Display meets the energy save requirements of EU Eco-label (2001/686/EC & 2001/687/EC). Desktop or portable computer meets the energy save requirements of EU Eco-label (2001/686/EC & 2001/687/EC) V V V

P8.3 P8.4 P8.5 P8.6

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Item P9 P9.1 P9.2

Requirement met V = Voluntary to answer. Yes No n.a. Noise characteristics (Measured and declared according to ISO 7779 and ISO 9296) Declared A-Weighted Sound Power Level, LWAd (1B = 10 dB) 5.3 B Operating Mode: LWAd : Idling Mode: The product meets the acoustic noise requirement of: The product meets the acoustic noise requirement of: The product meets the acoustic noise requirement of: TCO Blue Angel EU Flower Value V V V V

L WAd :

The product meets the acoustic noise requirement of: Nordic Swan Declared A-Weighted Sound Pressure Level, LpAm (measured at the Operator Position if applicable; otherwise measured at the 1m Bystander Positions). For PC tower, check the test to determine LpAm : table top floor standing Check the test used to detemine LpAm : operator position bystander position 48.5 dB 15.5 dB Operating Mode: LpAm: Idling Mode: L pAm : Emissions Chemical emissions Dust: mg/m , tested according to:

RAL-UZ

Specify: V V V
Meets the dust emission requirements of: Meets the dust emission requirements of: Meets the dust emission requirements of: P10.2 Ozone: mg/m , tested according to:
TCO Blue Angel Nordic Swan

RAL-UZ Other

Meets the ozone emission requirements of: Meets the ozone emission requirements of: Meets the ozone emission requirements of: P10.3 Styrene: mg/m , tested according to:
Meets the styrene emission requirements of: Meets the styrene emission requirements of:

TCO Blue Angel

P11 P11.1 P11.2 P11.3 P11.4 P12 P12.1 P12.2 P12.3 P13
Meets the styrene emission requirements of: Nordic Swan Electromagnetic emissions Display/monitor/portable computer meets the requirement for low frequency electromagnetic fields in: MPR-II Display/monitor/portable computer meets the requirement for low frequency electromagnetic fields in: TCO Display/monitor/portable computer meets the requirement for low frequency electromagnetic fields in: -A, prEN50279 Consumable Materials The photo conductor is free from selenium. If the photo conductor contains selenium there is a system for waste recovery. Safety data sheet/Material Safety Data Sheet (SDS / MSDS) is available for toner/ ink (99/45/EC & 2001/58/EC) Paper containing recycled fibres and meeting the requirements of ENV 12281:1996, can be used in the product. Ergonomics The computer system meets the ergonomic requirements of EN 29241-3, -7, -8 for CRT displays and EN-ISO 13406-2 for flat panel displays. The product keyboard meets the requirements of ISO 9995 and EN 29241-4. The computer input device meets the requirements of ISO 9241 part 9. Packaging Product Packaging: Material Type: Material Type: Material Type: Material Type: corrugated molded pulp PE-LD weight: weight: weight: weight:

0.37 kg 0.18 kg 0.013 kg kg V V V Value
Product Packaging: Product Packaging: Product Packaging:

P13.2 P13.3 P13.4 P14

Plastic packaging material is marked according to DIN 6120, ISO 11469 or ISO 1043,1-4. Product plastic packaging is free from chlorine User and product documentation are free from chlorine bleached paper Additional Information
"The IT Eco Declaration covers the product base model only. If optional items with moving parts are added, like extra hard disks or graphic cards with fans etc, these can change energy and acoustics values for which HP can take no responsibility."

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