0754 Freesat DTR94250S HD Datasht:Layout 1

22/10/09

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SATELLITE HD DIGITAL RECORDER DTR94250S HD

Hard Disk Drive

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Over 140 channels and radio services 8 Day Electronic Programme Guide Free HD programmes Full UK-wide coverage No subscription, no monthly bills
Hardware Specications Transmission standards: DVB-S/DVB-S2/MPEG2/MPEG4 (H.264) Audio Decoding: Stereo 2.0/AC3/E-AC3 Outputs: 2 x IEC female / 2 x SCART (TV, AUX) / 1 x HDMI / 3 x RCA stereo / 1 x S/PDIF / 3 x RCA YPbPr Data Ports: Ethernet 10/100BT, USB 2.0 Host 2 SCART Teletext and subtitles Main Features Pause, rewind and record Live TV Simultaneous viewing of one channel and recording another channel Build a library of your favourite shows HDMI upscaling HD viewing Series link 8 Day Programme Guide Favourite Lists Digital Audio Output Parental Control Ideal for the digital switch over Slimline design

DTR94250S HD

- 250GB hard disk drive for up to 160 hours of recording

Note : undocumented keys are not used on this product.
Batteries: the remote control needs two batteries (AAA) to operate. The drawing in the battery compartment
indicates how to install them. The batteries provided are not rechargeable.
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2. SAFETY RECOMMENDATIONS
Use of the recorder is subject to safety measures designed to protect users and their environment.
2-1 WHERE TO PUT YOUR RECORDER?
In order to guarantee the correct operation of your recorder, you must: place it indoors to protect it from lightning, rain, and sun rays, place it in a dry and well ventilated area, keep it away from heat sources such as radiators, candles, lamps, etc. protect it from dampness, place it on a flat surface from where it will not fall and is out of reach of the children, do not place anything on top of your recorder (as it would restrict ventilation): the ventilation slots located on the casing prevent your recorder from overheating. If you place the recorder in a compartment, leave a space of at least 10 cm on each side and 20 cm on the front and back of the recorder, connect it directly to the mains with the provided cords, the socket must be near the recorder and easy to access. The use of an extension cable (with multi-points) is not recommended.
2-2 WARNINGS AND SAFETY INSTRUCTIONS
NEVER OPEN THE RECORDER OR THE POWER SUPPLY UNIT! YOU RISK GETTING AN ELECTRIC SHOCK.
Use only the power supply unit supplied with the recorder to connect it to the mains. Other practice may be dangerous. As a precaution, in case of danger, the power supply unit acts as a disconnecting mechanism for the 230V power supply. That is why it is imperative that you connect the recorder to a power outlet located nearby and easily accessible. You must imperatively connect the power supply unit to the recorder before connecting the power supply unit to the power socket. To avoid short-circuits (fire or electrocution hazard), do not expose your recorder to dampness. Do not place any object containing liquid (vase for example) on the appliance. The recorder must not be splashed with liquid. If liquid is spilled onto the recorder, unplug it immediately from the mains and consult your supplier. Take care not to allow liquids or metal objects to enter the recorder through the ventilation slots. Avoid reconnecting the recorder after it has been subjected to large changes in temperature.
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The recorder must be disconnected from mains supply (from the power outlet or rear panel) before any modification of connection between TV, VCR or dish. In the event of a storm, it is advisable to unplug the dish. Even if the recorder and the television set are disconnected from the power supply, lightning can still damage them.

3-2 PRODUCT RECYCLING AND DISPOSAL
To facilitate recycling, please respect the sorting rules set up locally for this kind of waste. If your product contains batteries, they must be disposed of at appropriate collection points. European regulations ask you to dispose of products belonging to the family of electrical and electronic equipments ( ) selectively:
At the collection points made available to you locally (drop-off centre, selective collection, etc.), At sales points in the event of the purchase of similar equipment.
In this way you can participate in the re-use and upgrading of Electrical and Electronic Equipment Waste, which can have an effect on the environment and human health.
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3-3 EUROPEAN DIRECTIVE ON WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE)
In the context of sustainable development, the reduction of wastes to be eliminated by reusing, recycling, composting and energy recovery is strongly advised. In order to comply with this directive which is applicable to EEEs sold after 13/08/2005, your recorder will be taken back free of charge and recycled by the distributor of the EEE within the limits of the quantity and types of equipment bought from them. These appliances which contain substances potentially dangerous to human health and the environment will be recycled.
3-4 DIRECTIVE ON THE RESTRICTION OF USE OF CERTAIN HAZARDOUS SUBSTANCES IN ELECTRONIC EQUIPMENT (ROHS)
Your recorder along with the batteries supplied comply with the directive relating to the RoHS dangerous materials such as lead, mercury or cadmium are not used. This avoids environmental hazards and any risks to the health of personnel at the recycling centres. The batteries of the remote control can be removed simply. Note: When the batteries of the remote control are worn out, please dispose of them at a collection point and not with household waste.
3-5 ELECTRICAL CONSUMPTION OF THE RECORDER
To reduce the consumption of your recorder, you are recommended to place it in standby mode when not in use. We recommend that you turn off the recorder or unplug it from the mains if you will not be using it for a prolonged period of time.
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4. CONNECTIONS

Before installing your recorder, please check that the delivery is complete (see Product Overview, page 1). Please ensure that the appliances to be connected together (recorder, TV, VCR) are unplugged before making any connections.
4-1 CONNECTION TO THE SATELLITE DISH
To get all the freesat HD and SD channels, make sure that your satellite dish is oriented towards ASTRA 2, facing 28.2 East. To fully enjoy the recording and timeshifting features of your recorder, you must connect the 2 satellite tuners, making sure that: your 2 satellite signal inputs are fully independent. This implies that you use 2 distinct LNB heads (i.e. twin LNB-head aerial). The use of a splitter is excluded. your 2 LNB heads are both directed towards ASTRA 2, facing 28.2 East.

Contact your satellite installer/dealer for more information on your satellite dish installation and alignment. 1. Plug the first satellite dish cable into the IN 1 input connector on your recorder. 2. Plug the second satellite dish cable into the IN 2 input connector on your recorder.
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4-2 CONNECTION TO THE TV SET
4-2-1 Connection to a High-Definition television using a HDMI lead
1. To take advantage of HD high-quality definition, you must connect the HDMI connector of your digital recorder to the HDMI connector on your television set. 2. To connect other devices to the recorder (VCR, home cinema.), refer to the following pages. 3. Connect the power adapter to the power cable. Then, connect the power cable into the 12V connector on the recorder. 4. Plug the power cord into the wall socket.
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4-2-2 Connection to a High-Definition television using the component video link (Y Pb Pr)
1. Connect the YPbPr connectors (red, blue and green) of your recorder to the YPbPr connectors on your television set, respecting the connectors colour (cable not supplied). 2. Connect the right and left audio outputs of your recorder to the audio inputs on your television set or your Hi-Fi system (cable not supplied). Make sure to connect an audio device (TV set or Hi-Fi) otherwise there will be no sound output. 3. To connect other devices to the recorder (VCR, home cinema.), refer to the following pages. 4. Connect the power adapter to the power cable. Then, connect the power cable into the 12V connector on the recorder. 5. Plug the power cord into the wall socket.

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4-2-3 Connection to a Standard-Definition television
1. You must connect the television set to your recorder using a Scart connector (not supplied). For optimal quality, preferably connect the Scart lead to the TV Scart socket with 3 dots (RGB). 2. To connect other devices to the recorder (VCR, home cinema.), refer to the following sections. 3. Connect the power adapter to the power cable. Then, connect the power cable into the 12V connector on the recorder. 4. Plug the power cord into the wall socket.
4-3 CONNECTION TO THE VCR/DVD RECORDER
See the diagram below to connect your recorder to a VCR/DVD recorder. Note: If your VCR/DVD recorder has more than one Scart connector, choose the TV or EXT1 socket.

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4-4 CONNECTION TO A HOME CINEMA AMPLIFIER
Some digital channels are shown in DTS or DOLBY DIGITAL quality sound. To fully enjoy this sound quality, it is best to connect your recorder to a home cinema with a coaxial input. Use a coaxial cable (not supplied) to connect the DIGITAL audio output on the recorder to the input of your home cinema amplifier.

4-5 CONNECTION TO A HI-FI UNIT
To make the most of the digital quality sound and listen to radio channels with the TV turned off, just connect the right and left audio outputs of the recorder to the auxiliary input of your hi-fi system (cable not supplied).

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5. FIRST INSTALLATION

Once the recorder is physically connected, you need to go through the setup procedure to get your freesat HD and SD channels. 1. Switch on your TV. 2. Press the Standby button on your remote control to wake the recorder up from standby mode. 3. The first installation screen should appear. Freesat Settings 4. Press to start the installation.
The recorder searches for the freesat satellite signal. Please wait until the recorder successfully detects it.
5. If the detection fails, press to view the reception strength and quality of the satellite signal(s). Check the dish cable connections. When the signal level is satisfactory, press to resume the installation. If the level and quality of reception remain insufficient, contact your satellite installer.
6. Enter your full postcode (without space) using the alphanumeric keys on the remote control. Example: to enter the letter S, press 4 times key 7. Use the character. Press to continue.
Note : the postcode is used to install local TV and radio channels.

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key to delete an incorrect
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Main Settings 7. Select the settings better suited to your needs. Use the up and down keys to highlight a setting, use the left and right arrows to select a value. Preferred Audio: programmes will be broadcast in the selected audio language provided it is available. TV Screen Size: 16:9 (widescreen) or 4:3 (standard TV). HDMI Resolution: 1080i, 720p or 576p, depending on your HD TV Set. If you have a standard TV set, set the resolution at 576p. Parental code: enter a parental four-digit code using the remote control (0000 is not accepted). Enter the same code to confirm it. Press to continue. The parental code is used to lock access to the recorder. Make sure you remember it for future use. You can change the code at any time (see Changing your Parental code, page 16). Channel Search 8. The recorder automatically searches for available freesat TV and radio channels.

To edit or empty a list of favourite channels, use the yellow key to select it and carry out the desired modifications.

6-4 RECORDER SETTINGS

To access the recorder settings screen, press SETTINGS. Once in the main menu, select RECORDER
If the installation lock is activated, enter your parental code (to change your parental code, see Changing your Parental code, page 16).
6-4-1 Searching for channels
In RECORDER SETTINGS, select CHANNEL SEARCH. Enter your full postcode (without space) and press. Make sure you enter a valid postcode, otherwise you will not be able to launch a channel search. Press again to launch the channel search.
A bar shows you the search progress.

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Once the search is complete, press channel list.

to save the

The Channel search function installs all available freesat HD and SD channels. If you want to install non freesat channels, please refer to Adding Non freesat channels, page 22.

6-4-2 Picture settings

In RECORDER SETTINGS, select PICTURE. TV Screen Size: select the display mode for your TV: 16:9 (widescreen TV) or 4:3 (Traditional TV). Resizing on 4:3 TV: if your display mode is 4:3, select the desired resizing mode: Centre Cut Out or 16:9 Letterbox. OSD Display Time: select how long you want the information banner to stay onscreen.

6-4-3 Lip Sync

In RECORDER SETTINGS, select LIP SYNC. If the sound and picture are not synchronized, adjust the LIP SYNC delay setting (default value is 0 millisecond) using and.
This setting will apply to all programmes watched on all channels.

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6-4-4 Audio and Video Output settings
In RECORDER SETTINGS, select A/V OUTPUT. Check the manuals of your video equipment to know what settings you need. HDMI RESOLUTION: select the output resolution for your HD TV set (1080i, 720p or 576p). If you have a standard TV, leave the setting at 576p. TV SCART: select the video standard (RGB, PAL) for the TV output.

. In the main menu, select INFORMATION

7-1 SIGNAL INFORMATION

In INFORMATION, select SIGNAL. This menu lets you find out the signal level and quality of your satellite installation, for the currently watched programme.

7-2 RECORDER INFORMATION

In INFORMATION, select RECORDER. This menu provides information on the recorder software.
7-3 HARD DISK INFORMATION
In INFORMATION, select HARD DISK. This menu provides information on the hard disk.

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8. EVERYDAY USE

8-1 SELECTING A CHANNEL
The operations described in this section apply to television channels and radio stations.

8-1-1 Using the keys

, or keys 0-9
Press or on your remote control to change channel or enter its number on the numeric keypad to switch to the channel you want.
8-1-2 Using the channel list
Press to display the channel list, select your channel then press again to confirm.
8-1-3 Programme information banner
Each time you switch channels, the information banner appears onscreen. You can also display it by pressing once while watching a programme. You can set the display time of the information banner in the Recorder settings (see Picture settings, page 19). A B C D E F G H I J K L M N Channel number and name Name of programme Start time of programme Elapsed time Current time End time of programme Signal level Favourite list Audio description available Number of subtitle languages available Audio output Number of audio tracks available Programme resolution Programme broadcast in HD The availability and accuracy of the programme information depend on the channel broadcaster.

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8-1-4 Detailed programme information
If you want more information on the current and following programme, press programme to display the extended information banner. Press / to view information on the next/ twice while watching a
current programme. Use and to see information on the current/next programme on other channels. To switch to the selected channel, press Press again or information banner.

to hide the extended

8-2 ADJUSTING THE AUDIO VOLUME
Volume: Use Mute mode: Use and to turn the volume up and down.
to turn the sound off. Press the same key again to turn the sound back on. These operations do not affect the sound on the AUX Scart socket or on the hi-fi and digital audio outputs.
8-3 CHANGING THE FAVOURITES LIST
You can create and manage favourite channels lists in the FAVOURITES menu (see page 17). To switch from one channel list (main channel list included) to an existing favourite list, press to display the detailed information banner. Press the blue key to switch to the next available favourite list. Repeat this operation until the favourite list of your choice is selected, or to return to the main channel list. twice

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8-4 TEMPORARILY SELECTING AUDIO LANGUAGES AND SUBTITLES
All modifications take place immediately. However, temporary adjustments are not retained when you change channel. Press or to display the audio tracks, subtitles or audio description selection screen. Use , , or to confirm. to select your

settings then press

To temporarily activate the audio description feature, select Audio description and set it to Yes. Programmes providing this service will be broadcast in the selected audio preferred language if available.
8-5 TELETEXT AND INTERACTIVE SERVICES
Whenever Teletext or interactive services are available (news, local weather information, etc.), an invitation to press the red key appears on screen. You can then press or the red key on your remote control to access available services.
You can then browse the services, teletext pages and local information available following the onscreen indications.
8-6 ELECTRONIC PROGRAMME GUIDE
The electronic programme guide displays programme information for all available channels (depending on the information provided by channel broadcasters). You can also record programmes directly from the electronic programme guide (see Recording programmes from the Electronic programme guide, page 31). Press to access the electronic programme guide. You can also access it by pressing selecting GUIDE. and

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Select the channel genre you are interested in with the navigation keys and press. You can PIN-lock access to adult genre using the parental control feature (see Hiding Adult channels, page 16).
The electronic guide shows programme information for the selected genre on all available channels.
To help you navigate in the electronic programme guide, a vertical line shows the current time. You can perform the following actions: To select a channel/programme, use the , , or keys. You can also directly. enter the channel number on the remote control. To see extended information on a programme, highlight it and press
To zap to a selected channel, select it and press. To jump to the next/previous two-hour slot, use the red / green key. Press the key several times to scroll over the time slots. To jump to the next/previous day, press the yellow / blue key. To schedule the recording of a programme, select it and press the key (see Recording programmes from the Electronic programme guide, page 31 for more information on this feature). key.
You can at any time go back to the current programme and channel information by pressing the To exit the electronic programme guide, press the key.

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You can then put the recorder in standby: the recording will stop automatically at the end of the recording time. When recording in deferred mode, the recorder can add a few seconds of video at the beginning. Once a recording is launched, you can no longer rewind before the start time.

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9-2 RECORDING PROGRAMMES FROM THE MENU
Press the key to access the main menu. Once you are in the main menu, select TIMER.
The event timer screen shows the list of your scheduled recordings. There are two types of recordings: recording scheduled from the EPG (the last column displays the programme name) recordings that you schedule manually (the last column displays the Timer mention)
9-2-1 Scheduling a recording manually
To manually schedule a recording: 1. Press the green key. An edition screen appears allowing you to select your recording options. 2. Select the recording repetition: Once: only once at the scheduled time. Daily: at the scheduled time, every day and every week. Daily except WE: at the scheduled time, every day from Monday to Friday. Weekly : once a week at the scheduled time.
3. Select the channel you want to record. 4. Enter the recording date. 5. Enter the recording start and end time. 6. Confirm the schedule by pressing.
9-2-2 Editing scheduled recordings
To modify an existing scheduled recording, just select it in the list and press : the edition screen then appears allowing you to modify the recording options. Please note that changing the repetition cannot be undone. Editing a recording scheduled from the EPG is possible, but by doing so, you will lose all automatic information update (automatic reschedule, series recording, etc.). We recommend that you delete instead the event in the Timer list and reschedule the recording from the EPG.

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9-3 RECORDING PROGRAMMES FROM THE ELECTRONIC PROGRAMME GUIDE
The advantage of recording from the electronic programme guide is that you can record specific programmes instead of choosing channel time slots. You can only do this if the programme information is provided by the channel broadcaster. By default, the recorder records a programme based on its announced time. To avoid missing parts of the programme, you can customise timers margins in your User Preferences (see Recording preferences, page 17). Press to access the electronic programme guide.
1. Select the channel and programme you want to record. 2. Press to schedule the recording of the selected programme. The record symbol appears next to the programme and the programme cell becomes red. 3. Repeat the operation for all the programmes you want to record. If a recording is conflicting with another recording (scheduled at the same time), the recorder will ask you to resolve the schedule conflict. If the programme you want to record is part of a series (symbolised by a multipage icon above the programme start time), the recorder will ask if you want to record the single episode or all announced forthcoming episodes. again. The record symbol next to the programme

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to confirm the creation.

9-5-4 Erasing recordings
Select the recording(s) or folder(s) you want to erase with the green key. Press the red key. Select the action "Delete" and press. A warning message appears for each item to erase. Press to confirm.

9-5-5 Moving recordings

Select with the green key the recording(s) you want to move. Press the red key. Select the action "Move" and press Use and. to select the new location then press
9-5-6 Renaming recordings
Select with the green key the recording or folder you want to rename. Press the red key. Select the action "Rename" and press Use.
to delete the existing name, then enter the desired name using the numeric keypad on the
remote control. Use alphanumeric characters (letters and numbers) when naming folders. Do not use special characters. Accepted signs are ".", "_" and "-". Press to confirm.

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10. SOFTWARE UPDATE

Your recorder automatically checks if new software is available for download and will ask you if you want to accept, postpone until the next wake up or refuse the download. You can also manually request that the recorder searches for new software upgrade in the RECORDER SETTINGS > RECORDER UPGRADE menu. When a new software is available for download, the following screen appears:
To accept the download, press. The recorder will start downloading, which can take from 5 to 30 minutes. You will not be able to use the recorder until it has finished downloading: - The screen goes black. - The display shows the download phases (0 to 4). - Once the process is complete, the recorder switches on automatically. Press the key to go back to the last programme you were watching.
If you refuse the download (by pressing
), the recorder will ask you again regularly.
Please check www.sagem-communications.com for new versions of this manual after the software is updated.

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11. TROUBLESHOOTING

Point the remote control at the recorder. Check the battery life and check the batteries are inserted
The remote control is not working.

properly.

The recorder display shows no information Switch the recorder on by pressing the On/Off button. (no time, no channel number, etc.). Check all the connections (see Connections, page 8).
Take the recorder out of standby mode by pressing the
The recorder displays - -: - - in standby mode.
Check that the satellite signal is correctly detected (see
Signal Information, page 23).

12. SPECIFICATIONS

TRANSMISSION STANDARDS DVB-S/DVB-S2, MPEG-2/MPEG-4 SATELLITE FRONT END Satellite RF input Input frequency range: 950 to 2150 MHz RF input level: -60 to -25 dBm Input impedance: 75 Ohms unbalanced IF bandwith: 36 MHz Electrostatic Overload protection: 15 KV 3,5 HARD DISK DRIVE EMBEDDED Capacity: 250 or 500 Gbytes depending on the model Scrambled TS recording: AES VIDEO DECODING MPEG2 Standard MPEG-2 MP@HL for 50 Hz Input rates (max): 15 Mbit/s OUTPUT RESOLUTION FORMAT For HD broadcast 1280x720 @ 50 Hz (progressive) 1920x1080 @ 25 Hz (interlaced) Unscaled (original format) or scaled 576i and 720p by set up menu For SD broadcast 720x576 @ 50 Hz interlaced Unscaled (original format) or scaled 720p and 1080i by set up menu Format function on TV SCART 4/3 and 16/9 with conversion Pan and Scan, Letter box SD INPUT/OUTPUT

TV SCART

MPEG-4 Part 10 / H.264 - MPEG4 AVC HP@L4 (HD) for 50 Hz LNB supply Vertical supply voltage: 12.5V to 14V Input rates (max): 20 Mbit/s for Horizontal supply voltage: 17V to HP@L4 19V - MPEG4 AVC HP@L3 (SD) for Current: 350 mA max, Overload 50 Hz protected Input rates (max): 10 Mbit/s for HP@L3 SATELLITE DEMODULATOR DVB-S AUDIO DECODING Constellation: QPSK Stereo 2.0 MPEG-1 layer I & II (Musicam) Roll off factor: 0.35 MPEG-2 layer II Symbol rate: 10-30 MS/s Mode: Mono, stereo, joint stereo Code rate: 1/2, 2/3, 3/4, 5/6, 7/8 Sampling rates 32, 44.1 or 48 KHz DVB-S2 Constellation: QPSK or 8PSK (CCM AC3 mode) - Originally received beatstream Roll off factor: 0.20 ; 0.25 ; 0.35 (pass through) Symbol rate: 10-30 MS/s - Two channels PCM down-mixing Code rate: 1/2, 3/5, 2/3, 3/4, 4/5, 5/6, 8/9, 9/10 (QSPK) 3/5, 2/3, 3/4, 5/6, 8/9, 9/10 (8SPK) PROCESSOR AND MEMORIES Processor: ST 7101 - 450 Mips RAM memory 128+64 Mbytes Flash memory 32 Mbytes EEPROM emulated into Flash

RGB out, CVBS, Audio R/L

VCR SCART
CVBS, Audio R/L HD OUTPUT HDMI version 1.3 with HDCP version 1.1: Rely on the (E)EDID HDMI information returned by the display device AUDIO OUTPUT HiFi audio output Mono stereo in case of MPEG1 layer II, Two channnels down mixed in case of AC3, E-AC3 reception Electrical S/PDIF Two channels PCM in case of MPEG1-layer II Originally received beatstream in case of AC3 Transcoded or AC3 in case of E-AC3

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DATA PORT Ethernet 10/100BT Fully integrated IEEE 802.3/802.3u 10/100 base T-Physical layer Auto-negotiation 10/100, Full/Half Duplex Adaptive equaliser, Baseline wander correction Host USB 2.0 High speed (480 Mbits/s) FRONT PANEL 4 x 7-segment amber display 1 x IR sensor: 38 kHz 1 x Bicolor LED 3 x Buttons (P+,P-, Standby) 1 x USB 2.0 connector (Type A Host) REAR PANEL 2 x IEC169-24 female (satellite in) 2 x SCART (TV, VCR) 1 x HDMI 2 x RCA Stereo L/R 1 x RCA S/PDIF 3 x RCA YPbPr 1 x RJ45 (Ethernet 10/100BT) POWER SUPPLY External AC/DC adapter AC: 220-240 V ~50 Hz Max. Power consumption (including LNB control): < 35 W Standby mode: < 10 W PHYSICAL SPECIFICATIONS Recorder: - Size (wxdxh): 411x219x41 mm - Weight: ~1,6 Kg (250 GB model) ~1,8 Kg (500 GB model) (package: ~1,4 Kg) - Operating temperature: 0C to +40 - Storage temperature: -25C to +65C
ACCESSORIES 1 x External AC/DC adapter (1.2 m) 1 x Power cord 1 x Remote control (range: 7 m) 2 x Saline 1.5 V batteries (AAA type) 1 x HDMI cord (1.5 m) 1 x Installation guide 1 x freesat presentation leaflet 1 x User manual

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13. CUSTOMER SUPPORT

At Sagem Communications we believe that a high quality product should come with the highest quality customer service. In the design of this product we have taken great care to ensure the maximum quality possible and are sure that you will be delighted with your purchase. However, in the rare event that you have any problems with the product and need advice or support you can be confident that we will do our best to help you. Our dedicated technical helpdesk can be contacted from 09:00 17:00, Monday to Friday and will offer expert guidance on your product. In the event of any trouble, please do not hesitate to call them on:

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14. GUARANTEE TERMS

ATTENTION In order to apply the guarantee, you should contact your retailer or Sagem Communications SAS helpdesk at 316*. Proof of purchase will be required. Should any malfunctioning arise, the retailer or Sagem Communications SAS helpdesk will advise you what to do.
If you bought your equipment from Sagem Communications SAS directly, the following shall apply: 1) Sagem Communications SAS undertakes to remedy by repair, free of charge for labour and replacement parts, any defects in the equipment during a period of twelve (12) months from the date of original delivery of the equipment, where those defects are a result of faulty workmanship. During this twelve-month guarantee period, the defective equipment will be repaired free of charge; the customer must however return the defective equipment in its original package with all accessories at his/ her own expense, to the address given by Sagem Communications SAS After Sales Department, the phone number of which can be found on the delivery slip. Unless the customer has concluded with Sagem Communications SAS a maintenance contract for the equipment which specifically provides for repairs to be carried out at the customer's residence, the repairs will not be carried out on the equipment at the customer's residence. The following sentence applies to purchases of equipment for the customer's trade, business or profession. Except as otherwise expressly provided in this Document and to the extent permitted by law, Sagem Communications SAS makes no representations or warranties, express or implied, statuette or otherwise, and to such extent, all terms and conditions implied by law are hereby excluded. This guarantee does not affect the Customer's statutory rights. 2) Exclusions from Guarantee SAGEM shall have no liability under the guarantee in respect of: damage, defects breakdown or malfunction due to: - failure to properly follow the installation process and instructions for use, or - an external cause to the equipment (including but not limited to, lightning, fire, shock or water damage of any nature), or - modifications made without the written approval of Sagem Communications SAS, or - a failure or neglect to maintain the equipment or inappropriate maintenance, or - unsuitable operating conditions, particularly of temperature and humidity, or - repair or maintenance of the equipment by persons not authorised by Sagem Communications SAS, or - the removal and/or destruction of the label positioned on the fixation screw of the lower plastic cover, wear and tear from normal daily use of the equipment and its accessories,

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damage due to insufficient or bad packaging of equipment when returned to Sagem Communications SAS, supply of new versions of software, work on any equipment or software modified or added without the prior written consent of Sagem Communications SAS, malfunctions not resulting from the Equipment or from software installed in user workstations for the purpose of use of the equipment, communication problems related to an unsuitable environment, including: - problems related to access and/or connection to the Internet such as interruptions by access networks or malfunction of the line used by the subscriber or his correspondent, transmission faults (for example poor geographical coverage by radio transmitters, interference or poor line quality), the local network fault (wiring, servers, workstations) or the failure of the transmission network, the normal servicing (as defined in the user guide supplied with the equipment) as well as malfunctioning due to servicing not being carried out, servicing costs are in any event always borne by the customer.

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All rights reserved. The information and specifications included are subject to change without prior notice. Sagem Communications tries to ensure that all information in this document is correct, but does not accept liability for error or omission. Non contractual document. All trademarks are registered by their respective owners. Simplified joint stock company - Capital 158.291.895 Euro - 510 RCS Paris - SAGEM is a registered brand from Safran Group.

Sagem Communications SAS

Digital STB & TV Business Unit 250, route de l'Empereur 92500 Rueil-Malmaison - FRANCE www.sagem-communications.com