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eMac Users Guide

Includes setup, expansion, and troubleshooting information for your eMac computer
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K Apple Computer, Inc.

2005 Apple Computer, Inc. All rights reserved.
Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use of the keyboard Apple logo (Option-Shift-K) for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws. Every effort has been made to ensure that the information in this manual is accurate. Apple is not responsible for printing or clerical errors. Apple 1 Infinite Loop Cupertino, CA 95014-2084 408-996-1010 www.apple.com Apple, the Apple logo, AirPort, AppleTalk, Final Cut, Final Cut Pro, FireWire, iCal, iLife, iMovie, iPod, iTunes, Mac, Macintosh, Mac OS, and QuickTime are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. AirPort Express, eMac, Finder, iDVD, iPhoto, iSight, Safari, and SuperDrive are trademarks of Apple Computer, Inc. AppleCare and Apple Store are service marks of Apple Computer, Inc., registered in the U.S. and other countries.Mac is a service mark of Apple Computer, Inc.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such marks by Apple Computer, Inc., is under license. ENERGY STAR is a U.S. registered trademark. Other company and product names mentioned herein are trademarks of their respective companies. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the performance or use of these products. Manufactured under license from Dolby Laboratories. Dolby, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories. Confidential Unpublished Works, 19921997 Dolby Laboratories, Inc. All rights reserved. The product described in this manual incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Apparatus Claims of U.S. Patent Nos. 4,631,603, 4,577,216, 4,819,098 and 4,907,093 licensed for limited viewing uses only. Simultaneously published in the United States and Canada.
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Contents

Chapter 1
Getting Started Setting Up Your eMac Whats Next? What to Do When You Have Finished Using Your eMac Getting to Know Your eMac eMac Front View eMac Side View Learning About Mac OS X Customizing Your Desktop and Setting Your Preferences Connecting to a Printer Playing a CD and Connecting Headphones Keeping Your Software Up-to-Date Connecting a Digital Videocamera or Other FireWire Device Connecting to a Network Connecting to the Internet Transferring Files to Another Computer Using Mac OS 9 Applications When an Application Freezes Getting Answers to Your Questions Using Mac Help Using Applications Using Your Computer Universal Serial Bus (USB) FireWire AirPort Extreme Wireless Internet and Networking Bluetooth Wireless Technology Ethernet External Video Support (VGA, Composite, and S-Video) Using Your Optical Drive Keyboard Controls Securing Your Computer

Chapter 2

Chapter 3
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Chapter 4

Enhancing Your Computer Installing Additional Memory Installing an AirPort Extreme Card Replacing the Internal Backup Battery Troubleshooting Problems That Prevent You From Using Your Computer Reinstalling the Software That Came With Your Computer Other Problems Using Apple Hardware Test Locating Your Product Serial Number Specifications Care, Use, and Safety Information Cleaning Your eMac Carrying Your eMac Safety Instructions for Using Your Computer Connectors and Ports Avoid Hearing Damage Apple and the Environment Ergonomics Connecting to the Internet Setup Assistant Worksheet Setting Up Your Internet Connection Manually Dial-Up Connection DSL, Cable Modem, or LAN Internet Connections AirPort Wireless Connection Troubleshooting Your Connection Communications Regulation Information

Volume controls Increase or decrease the volume of the sound coming from the built-in speakers and sound output port. Media Eject key Press and hold this key to eject a CD or DVD disc. You can also eject a disc by dragging its desktop icon to the Trash. Apple Mouse A precision optical mouse you can use on almost any surface, no mouse pad required.
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eMac Side View

Security slot
Memory access (inside) Power socket

f Headphone

Power

button

, Audio line-in

d USB 2.0

H FireWire

400 ports

W Modem

G Ethernet

Video out
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Memory access (inside) Your eMac comes with at least 256 megabytes (MB) of Double Data Rate Synchronous Dynamic Random Access Memory (DDR-SDRAM). There are two memory slots, one of which is usually available for expansion. The maximum amount of memory you can have in your eMac is 1 gigabyte (GB), using two 512 MB memory modules. For instructions, see Installing Additional Memory on page 39.

f , d H W G

Headphone jack Connect external speakers, headphones, or other sound output devices. Audio line-in port Connect your eMac to a line-level microphone or other audio equipment. Three USB (Universal Serial Bus) 2.0 ports Connect printers, Zip and other disk drives, digital cameras, joysticks, and more. Connect original USB 1.1 and high-speed USB 2.0 devices. (There are also two USB 1.1 ports on your keyboard.) Two FireWire 400 ports Connect high-speed external devices, such as an iPod, digital videocameras, printers, and external storage devices. Modem port (on some models) Connect a standard phone line directly to the internal 56K v.92 modem. Ethernet port Connect to a high-speed 10/100Base-T Ethernet network, a DSL or cable modem, or connect to another computer and transfer files. The Ethernet port auto-sensing feature detects other Ethernet devices. You dont need an Ethernet crossover cable to connect to other Ethernet devices. Video out port Using the optional Apple VGA Display Adapter (available at www.apple.com/store), connect to an external monitor or projection device that uses a VGA connector. Using the optional Apple Video Adapter (available at www.apple.com/store), connect your eMac to a television, VCR, or another video device that uses an S-video or composite video connector. Power button Turn on your eMac or put it to sleep. Press and hold to reset during troubleshooting. Power socket Connect the computers power cord. Security slot Protect your eMac by connecting a security cable.
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Learning About Mac OS X

Your computer comes with Mac OS X, which includes an elegant user interface, advanced graphics capabilities, and excellent system stability and performance.
When youre ready to learn more about Mac OS X and the award-winning iLife applications that came with your computer, see the Welcome to Tiger booklet that came with your eMac. Also open Mac Help and browse the information there. Youll find plenty of information for new users, experienced users, and people switching to the Mac. If you experience any problems while using Mac OS X, see the troubleshooting tips in the back of this book or choose Help > Mac Help from the menu bar at the top of the screen. For information about the compatibility of software applications with Mac OS X, or to read more about Mac OS X, check the Apple website: www.apple.com/macosx. Note: If you want to use Mac OS 9 applications with your computer, you have to install Mac OS 9 (see page 20). Mac OS 9 cant be installed as the primary operating system on your eMac and you cant start up your computer in Mac OS 9.
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Customizing Your Desktop and Setting Your Preferences
You can quickly make your desktop look the way you want using System Preferences. Choose Apple ( ) > System Preferences from the menu bar.
Feel free to make changes and experiment with the following: Desktop & Screen Saver: Open this preference pane to change the background color or pattern of your desktop, or change it to a photo or image you like. You can also choose an eye-catching screen effect to appear on your screen when the computer is left idle. Dock: Open this preference pane to change the look, location, and behavior of your Dock. Appearance: Open this preference pane to change the colors of buttons, menus, windows, and highlight colors, among other options. As you get to know your computer, explore the other System Preferences. It is your command center for most settings on your eMac. For more information, choose Help > Mac Help and search for System Preferences or for the specific preference you want to change.
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Connecting to a Printer

Once you connect a USB or FireWire printer, your computer can usually detect it automatically and add it to the list of printers you can use. You may need to set up printers connected to a network before you can print to them. To set up a printer, open System Preferences, click Print & Fax, click Printing, and then click the Add (+) button to add a printer. Use the Add (+) and Remove () buttons to choose the printers that appear in the Printer List. Note: If you have an AirPort Extreme Card installed in your eMac and you have an AirPort Express or AirPort Extreme Base Station, you can connect a USB printer to the base station (instead of connecting it to your computer) and print wirelessly. If youre connecting to a printer via a network, you may need to know the network name or address of the printer to select it. Check the documentation that came with your printer, or ask your network administrator. For more information, open Mac Help and search for printing. You can also see the manual that came with your printer for specific installation and setup directions.

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Universal Serial Bus (USB)
Your eMac comes with five USB ports (d) (three high-speed USB 2.0 ports on the computer and two USB 1.1 ports on the keyboard), which you can use to connect many types of external devices, including printers, scanners, digital cameras, game pads, joysticks, keyboards, and floppy disk drives. USB makes it easy to connect external equipment. In most cases you can connect and disconnect a USB device while the computer is running. Once you connect the device, it is ready to use.

Using USB Devices

To use a USB device with your computer, simply connect the device to the computer. Your computer automatically accesses the necessary software whenever you connect a new device. You can connect original USB 1.1 devices and high-speed USB 2.0 devices to the USB 2.0 ports on the side of your computer. USB 1.1 devices wont take advantage of the USB 2.0 higher transfer rate. Likewise, you can connect USB 2.0 devices to the USB 1.1 ports on your keyboard, but they will operate at significantly slower speeds. Note: Apple has already included software to work with many USB devices. When you connect a USB device, if your eMac cannot find the correct software, you can install the software that came with the device or check the device manufacturers website for the latest software.
Chapter 3 Using Your Computer
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Using Multiple USB Devices at the Same Time
If all of your USB ports are being used and you want to connect more USB devices, you can purchase a USB hub. The USB hub connects to an open USB port on your computer and provides additional USB ports (usually four or seven). Most USB hubs also have a power adapter and should be plugged into an outlet.

USB hub

Note: If youre using a chain of USB devices and hubs, some USB devices may not work when connected through a combination of USB 2.0 high-speed hubs and USB 1.1 fullspeed or low-speed hubs. For example, you may not see an external USB hard drive on your desktop. To avoid this problem, do not connect USB devices with different speeds together. Connect your high-speed hub directly to your computer and connect highspeed devices to it. Connect a full-speed or low speed hub directly to your computer and connect similar speed devices to it.

AirPort Express AC outlet
DSL or cable modem Connection to the Internet
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AirPort Express and AirPort Extreme Base Stations
If you have an AirPort Express, you can connect to the Internet wirelessly, and you can also connect your home stereo or powered speakers and play music wirelessly from your computer. If you have a DSL, cable modem, or LAN connection, you can use an AirPort Express Base Station (see illustration above) or an AirPort Extreme Base Station. If you have a dial-up connection and you want to connect wirelessly, you must use an AirPort Extreme Base Station.
For More Information on AirPort
To purchase an AirPort Express or AirPort Extreme Base Station, contact your Appleauthorized dealer or go to the Apple Store at www.apple.com/store. Additional information on AirPort is available in AirPort Help. Choose Help > Mac Help, then choose Library > AirPort Help. You can also find information on the Apple AirPort website at www.apple.com/airport and in the Apple Service & Support website at www.apple.com/support.
Bluetooth Wireless Technology
If your computer has the optional Bluetooth module, you can connect to devices that use Bluetooth wireless technology. Bluetooth technology lets you make short-range wireless connections between desktop and portable computers, personal digital assistants (PDAs), mobile phones, camera phones, printers, digital cameras, and wireless input devices, such as the Apple Wireless Keyboard and Apple Wireless Mouse (available for purchase at www.apple.com/store). Bluetooth wireless technology eliminates the need for many cables that traditionally connect devices together. Bluetooth enabled devices can connect to each other wirelessly at distances up to 10 meters (33 feet). With Bluetooth wireless technology, you can do the following: Connect your computer to Bluetooth enabled mobile phones. Your phone can act as a modem to connect you to a wireless service provider, at speeds of up to 56 kilobits per second (kbit/s), so you can use your mobile phone to access the Internet. Exchange files between Bluetooth enabled computers and devices, even Mac to PC. Apple still recommends the use of AirPort Extreme wireless networking, however, for anything but the smallest files. Synchronize data between your computer and a Bluetooth enabled PDA. Using iSync, you can perform a hot sync operation without cables or send your business card or calendar events directly to a colleagues PDA. Use a Bluetooth wireless keyboard or mouse. Print to a Bluetooth printer. Use a Bluetooth headset.

Keyboard Controls

You can quickly adjust the volume or eject a CD or DVD disc using the keyboard controls.

Mute key Media Eject key

Volume Down key

Volume Up key

To increase display contrast, press the F15 key on your keyboard. To decrease contrast, press F14. Using Expos, you can easily manage the windows on your screen. To see all your open windows at once, press F9. To see all the windows open in the current application, press F10. To hide all the open windows so you can see the desktop, press F11.
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Securing Your Computer

Use a locking cable and the built-in security slot to attach your eMac to a stationary object.
Sample locking device with security cable
Additional information on the software security features of your eMac, including multiple user passwords and file encryption, is available in Mac Help (see page 22). Choose Help > Mac Help and search for security or multiple users.
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Enhancing Your Computer

This chapter provides information and instructions for enhancing your computer.
Instructions are provided for the following procedures: Installing Additional Memory on page 39 Installing an AirPort Extreme Card on page 43 Warning: Consult the service and support information that came with your computer for instructions on how to contact Apple for service. If you attempt to install memory and damage your equipment, such damage is not covered by the limited warranty on your computer.
Installing Additional Memory
Your eMac comes with at least 256 megabytes (MB) of Double Data Rate Synchronous Dynamic Random Access Memory (DDR-SDRAM). There are two memory slots, one of which is usually available for expansion. Each memory slot accepts any memory module that meets the following specifications: Double Data Rate Synchronous Dynamic Random Access Memory (DDR-SDRAM) PC-2700 (commonly referred to as DDR-333) or PC-3200 (commonly referred to as DDR-400) Note: You can use either DDR-333 or DDR-400 as expansion memory. If you use a DDR-400 DIMM, however, it will operate at the same speed as DDR-333 memory. There is no performance benefit in using DDR-400. 184 pin DIMMs +2.5V Unbuffered/Unregistered The maximum amount of RAM you can have in your eMac is 1 gigabyte (GB), using two 512 MB memory modules.
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To install additional memory: 1 Turn your computer off by choosing Apple ( ) > Shut Down. Disconnect all cables except the power cord from your computer. 2 Place a soft, clean towel or cloth on the desk or surface. Slowly lift up and turn the computer so the screen is facing down on the cloth.
3 Use a Phillips #1 screwdriver to loosen the captive screw on the memory access panel. Then gently remove the access panel.

Chapter 4 Enhancing Your Computer
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4 Touch metal inside the computer to protect the computer from damage caused by electrostatic discharge.
Important: Always discharge static electricity before you touch any parts or install any components inside the computer. To avoid generating static electricity, do not walk around the room until you have finished installing the memory and closed the computer. 5 Disconnect the power cord from the computer. 6 Insert the memory module into the memory slot. The module fits into the slot only one way. Be sure to align the notch on the module with the small notch inside the slot. With the ejectors in the open position, push down on the memory module until it locks into place. The ejectors will automatically close.
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7 Hold the access panel against the base of the computer and tighten the screw.
8 Gently turn the computer right side up. Then reconnect the cables you disconnected from your computer. 9 Press the power button on the side of your computer to turn it on. Warning: Operating the computer when it is open or missing parts can be dangerous and could damage your computer.
Making Sure Your Computer Recognizes the New Memory
After installing additional memory in your eMac, check whether the computer recognizes the new memory. Do the following: 1 Start up your computer. 2 When you see the Mac OS desktop, choose Apple ( ) > About This Mac.
Total memory installed in your eMac
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The total includes the amount of memory that originally came with the computer plus the new memory you added. For a more detailed breakdown of the amount of memory installed in your computer, open Apple System Profiler by clicking More Info. If your computer doesnt recognize the memory or it doesnt start up correctly, shut down your eMac and check the instructions again to make sure that the memory you installed is compatible with this eMac and that it is installed correctly. If you still have problems, remove the memory and consult the support information that came with the memory or contact the vendor who provided the memory.

Installing an AirPort Extreme Card
If your computer did not come with an AirPort Extreme Card, you can purchase one from your Apple-authorized dealer or from the Apple Store at www.apple.com/store and install it yourself or have it installed by an Apple Authorized Service Provider. Note: Your eMac is not compatible with older AirPort Cards. Use only an AirPort Extreme Card. To install an AirPort Extreme Card in your eMac: 1 Press the Media Eject (C) key on the keyboard to open the access door. Then hold the door open and press the eject key again to retract the drive tray.
2 While continuing to hold the door open, turn your computer off by choosing Apple ( ) > Shut Down.
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3 Loosen the captive screws on the AirPort access panel using a Phillips #1 screwdriver. Then remove the panel and unhook the antenna from the panel.
4 Insert the AirPort Extreme Card partially into the slot, with the AirPort logo facing down (bar code facing up), then connect the antenna firmly to the card.
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5 Push the AirPort Extreme Card firmly into the slot and tuck the antenna down into the computer. You may need to lift the card slightly as you push it in.
Important: Be sure to push the AirPort Extreme Card firmly all the way into the slot. 6 Tuck the tab on the AirPort Extreme Card down into the computer.
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7 Replace the AirPort access panel.
8 Press the power button () on the side of your computer to turn it on. If there is an AirPort network in range, you can select it using the AirPort status icon in the menu bar. If you want to set up an AirPort Express or AirPort Extreme Base Station, use the AirPort Setup Assistant, in Applications/Utilities.
Replacing the Internal Backup Battery
Your computer has a backup battery that preserves certain settings, such as the date and time, when the computer is off. You may need to replace the battery if you have intermittent problems starting up your computer, or if settings such as the date and time change when you start up your computer. You can purchase a replacement 3.6V, 1/2AA leadless lithium battery at most electronics or computer stores. Note: If your computer is plugged into a power strip, Apple recommends you leave the strip turned on to avoid shortening battery life.

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To replace the internal backup battery: 1 Turn your computer off by choosing Apple ( ) > Shut Down. Disconnect all cables except the power cord from your computer. 2 Place a soft, clean towel or cloth on the desk or surface. Slowly lift up and turn the computer so the screen is facing down on the cloth.
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Important: Always discharge static electricity before you touch any parts or install any components inside the computer. To avoid generating static electricity, do not walk around the room until you have finished installing the memory and closed the computer. 5 Disconnect the power cord from the computer. 6 Remove the internal backup battery and replace it with the new one. Make sure to align the plus sign (+) on the battery with the one inside the computer.
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7 Locate the Power Management Unit reset button inside the computer. Push the button for one second using a pen or pencil.
8 Hold the access panel against the base of the computer and tighten the screw.
9 Gently turn the computer right side up. Then reconnect the cables you disconnected from your computer.
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10 Press the power button () on the side of your computer to turn it on. Warning: Operating the computer when it is open or missing parts can be dangerous and could damage your computer. 11 Dispose of the old battery according to manufacturers instructions and your local environmental guidelines. Replacing the battery may cause some settings on your computer, such as date and time, to revert to the factory default settings. You may also have to restore modem settings in any communications programs you use.
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Troubleshooting

Occasionally you may have problems while working with your eMac. This chapter gives you some solutions to try when you have a problem.
Most problems occur because your software isnt properly set up or youre using software that isnt compatible with the version of the Mac OS (system software) installed on your computer. Other less likely sources include problems with the Mac OS or problems with your computers hardware, such as the memory or hard disk. When you experience a problem with your computer, its important to remember that there is usually a simple and quick solution. When you encounter a problem, be aware of the conditions that led up to the problem. Making a note of things you did before the problem occurred will help you narrow down the possible causes of the problem and then find the answers you need. Things to note include: The applications you were using when the problem occurred. Problems that occur only with a specific application may indicate that the application is not compatible with the version of the Mac OS installed on your computer. Any software that you recently installed. Certain applications install extensions that may not be compatible with Classic. Any new hardware (such as additional memory or a peripheral) that you connected or installed.

To access the information in System Profiler, choose Apple ( ) > About This Mac from the menu bar and then click More Info, or open System Profiler, located in Applications/Utilities.
Click the triangles in the window to show and hide information in the different categories.
Additional information is available on the Internet at www.apple.com/emac and www.apple.com/support.

Appendix

Specifications
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For your safety and that of your equipment, follow the rules in this appendix for cleaning and handling your computer, as well as the guidelines for working more comfortably. Cleaning Your eMac
Follow these general rules when cleaning the outside of your computer and its components: Shut down your eMac and disconnect all cables. Use a damp, soft, lint-free cloth to clean the computers exterior. Avoid getting moisture in any openings. Do not spray liquid directly on the computer. Dont use aerosol sprays, solvents, or abrasives.
Cleaning Your eMac Display
To clean your eMac screen, do the following: Shut down your eMac and disconnect all cables. Dampen a clean, soft, lint-free cloth or paper with water only and wipe the screen. Do not spray liquid directly on the screen.
Care, Use, and Safety Information
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Carrying Your eMac

Your eMac weighs about 50 pounds (22.7 kilograms). If possible, use two people to lift it. If you are lifting your eMac by yourself, stand with the screen facing you and hold the bottom of the computer with both hands. Lift using your legs, rather than your back.
Safety Instructions for Using Your Computer
For your own safety and that of your equipment, always take the following precautions. Disconnect the power plug (by pulling the plug, not the cord) and disconnect the phone cord if any of the following conditions exists: You want to remove any parts The power cord or plug becomes frayed or otherwise damaged You spill something into the case Your computer is exposed to rain or any other excess moisture Your computer has been dropped or the case has been otherwise damaged You suspect that your computer needs service or repair You want to clean the case (use only the recommended procedure described earlier) Important: The only way to turn off power completely is to disconnect the power cord and phone cords. Make sure at least one end of the power cord is within easy reach so that you can unplug the computer when you need to. Important: If your computer is exposed to rain, spillage, or any other excess moisture, it requires servicing. Do not turn it on, even after it has dried.

Mouse Position the mouse at the same height as your keyboard and within a comfortable reach. Computer Arrange the computer so the top of the screen is slightly below your eye level when youre sitting at the keyboard. The best distance from your eyes to the screen is up to you, although most people seem to prefer 18 to 28 inches (45 to 70 cm). Position the computer to minimize glare and reflections on the screen from overhead lights and windows. For More Information Go to www.apple.com/about/ergonomics.
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You can use your computer to browse the World Wide Web, send email to friends and family, and chat in real time over the Internet. Use this detailed guide to connect to the Internet.
When you first start up Mac OS X, the Setup Assistant helps you enter your Internet configuration information. If you didnt use the Setup Assistant to configure your Internet connection, you can use it now. Open System Preferences and click Network. Click the Assist me button to open Network Setup Assistant. If you dont want to use Network Setup Assistant, you can use the information in this appendix to set up your connection manually. There are four kinds of Internet connections: Dial-up connection: Your computer is plugged into a telephone wall jack using a telephone cable (with computers that include a modem). High-speed DSL or cable modem connection: Your computer is plugged into a special modem you get from an ISP using an Ethernet cable. AirPort Extreme wireless connection: Your computer is connected wirelessly to the Internet using an AirPort Extreme or AirPort Express Base Station. Local area network (LAN): Your computer is plugged into a LAN using an Ethernet cable. This type of connection is usually used in the workplace. Before you connect to the Internet: 1 Set up an account with an ISP. If you do not have an ISP account, you can find an ISP in your phone directory. Look under Internet access, Internet service, or online. Note: If you want to use America Online as your ISP, skip the Internet setup part of the Setup Assistant. You need the AOL installer application. Open the AOL Installer application and follow the onscreen instructions to set up AOL.
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2 Gather the connection information you need from your ISP or network administrator. See the next section, Setup Assistant Worksheet on page 67 to find out what information to get for each type of connection. In some cases, if another computer in the same location is already connected to the Internet, you may be able to use its settings. To find the settings on a Mac OS X computer: Open the Network pane of System Preferences. Choose your connection method from the Show pop-up menu. Copy the information for your configuration. To find the settings on a Mac OS 9 computer: Open the TCP/IP control panel. Find the connection method in the Connect via pop-up menu. Find the configuration in the Configure pop-up menu. Copy the IP address, subnet mask, and router address from the corresponding fields. To find the settings on a Windows PC: The connection information on a Windows computer resides in two places. To find the IP address and subnet mask, open the Network and Internet Connections control panel. To find user account information, open the User Accounts control panel. You can write the information directly on the next few pages, then enter it in the Setup Assistant. 3 If you are using a dial-up modem, plug a phone cord (included with most Macintosh computers) into your computers modem port and into a phone wall jack. If you are using a DSL or cable modem, follow the instructions that came with the modem to connect it to your computer. 4 Turn on your computer and enter information in the Setup Assistant to configure your Internet connection. Note: If you already started your computer and did not use the Setup Assistant to configure your Internet connection, choose Apple ( ) > System Preferences and click Network. Then click Assist me. The Setup Assistant opens.

Appendix C Connecting to the Internet
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Setup Assistant Worksheet
You can write the information you get from your Internet service provider (ISP), your network administrator, or your other computer on these pages, then enter it in Network Setup Assistant. Select how your computer connects to the Internet.
Telephone Modem Cable Modem DSL Modem Local network (Ethernet) Wireless
To set up a telephone dial-up connection, enter the following information:

User Name

Password

ISP Phone Number

Dialing prefix to obtain an outside line
To set up a DSL or cable modem or a LAN connection: 1 Choose your connection type. Ask your ISP for this information.
Manually Manually using DHCP Router Using DHCP Using BootP PPP
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2 Enter information from your ISP: If you selected Manually or Using DHCP with manual address,* enter the following:

IP Address

Subnet Mask

Router Address

* If you selected Using DHCP with manual address, you dont need to enter a subnet mask or router address.
If you selected Using DHCP, enter the following:

DHCP Client ID

Note: DHCP Client ID is optional and may not be required. Ask your ISP. If you selected PPP (for PPPoE connections), enter the following:
Service Provider (optional)
PPPoE Service Name (optional)

Account Name

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The information below is optional. Ask your ISP if you need to enter it.
DNS Hosts (optional for DHCP & BootP)

Domain Name (optional)

Proxy Server (optional)
Setting Up Your Internet Connection Manually
Once you have completed the steps on the previous pages using the Setup Assistant, you are done setting up your Internet connection. If you dont wish to use the Setup Assistant, or if you only want to make changes to specific parts of your Internet setup configuration, you can use the instructions below to set up your connection manually. To enter your information manually, follow the steps that correspond to your connection method. Dial-up modem with Point-to-Point Protocol (PPP) connection (see page 69) Cable modem, DSL, or LAN connection using these configurations: Manual (see page 73) DHCP (see page 74) PPPoE (see page 75) AirPort wireless connection (see page 77)

Dial-Up Connection

A dial-up modem is the most common way to connect to the Internet. Your modem uses a method called Point-to-Point Protocol (PPP) to connect to an ISP. Make sure your modem is plugged into a phone line and you have the information from your ISP available (see page 67). To set up Network preferences for the internal modem port: 1 Choose Apple ( ) > System Preferences from the menu bar. 2 Click Network.

If you chose Manually, type the other information into the corresponding fields. If you chose Using DHCP, you dont need to enter any further information unless your system administrator has instructed you to do so. 8 Click AirPort and select options for joining an AirPort Extreme network after restarting or when your computer wakes from sleep. 9 Click Apply Now. Once you configure your AirPort settings, you are ready to connect. To test your AirPort connection: m Click the AirPort status icon in the menu bar and choose Turn AirPort On. Any AirPort Extreme network in range should appear in the menu.
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Troubleshooting Your Connection
Cable Modem, DSL, and LAN Internet Connections
If you cant connect to the Internet using your AirPort, built-in Ethernet, or internal modem, you can use Network Diagnostics to diagnose connection problems. Click Assist me in the network pane of System Preferences, then click Diagnostics to open Network Diagnostics and follow the onscreen instructions. If Network Diagnostics cant resolve the problem, there may be a problem with the Internet service provider (ISP) you are trying to connect to, with an external device you are using to connect to your ISP, or with the server you are trying to access. You can also try the following steps Check the cables and power supplies Make sure all modem cables are firmly plugged in, including the modem power cord, the cable from the modem to the computer, and the cable from the modem to the wall jack. Check the cables and power supplies to Ethernet hubs and routers. Turn the modem on and off and reset the modem hardware Turn off your DSL or cable modem for a few minutes, then turn it back on. Some ISPs recommend that you unplug the modems power cord. If your modem has a reset button, you can press it either before or after you turn the power off and on.

PPPoE Connections

If you are unable to connect to your Internet service provider using PPPoE, first check the cables and power supplies, then turn the power off and on and reset the modem hardware. Check System Preferences settings: 1 Choose Apple ( ) > System Preferences. 2 Click Network. 3 Choose Network Port Configurations from the Show pop-up menu. 4 Drag Built-in Ethernet to the top of the Port Configurations list. 5 Choose Built-in Ethernet from the Show pop-up menu. 6 Click PPPoE. 7 Select Connect using PPPoE. 8 Check the Account Name field to be sure you have entered the correct information from your ISP. 9 Retype your password if you chose to save your password, to be sure it is correct. 10 Click TCP/IP. Make sure youve entered the correct information from your ISP in this pane. 11 Click Apply Now.

Apple eMac

Standards Subpart
1194.21 Software applications and operating systems.

Remarks

The eMac comes with the Macintosh OS X operating system (the eMac tested was running OS X 10.3.4). Accessibility information for OS X is available at http://www.apple.com/accessibility/. Not applicable
1194.22 Web-based intranet and internet information and applications. 1194.23 Telecommunications products. 1194.24 Video and multimedia products. 1194.25 Self contained, closed products. 1194.26 Desktop and portable computers. 1194.31 Functional performance criteria. 1194.41 Information, documentation, and support.
Please refer to the attached VPAT: Standard 1194.23(k) and its subparts apply to the eMac. Please refer to the attached VPAT Not Applicable: The eMac is not a self-contained, closed product. Please refer to the attached VPAT Please refer to the attached VPAT and to the OS X VPAT at http://www.apple.com/accessibility/. Please refer to the attached VPAT
Subpart B -- Technical Standards 1194.23 Telecommunications products.
Criteria Supporting Features Remarks and explanations
(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. (b) Telecommunications products which include voice communication functionality shall support all commonly used crossmanufacturer nonproprietary standard TTY signal protocols. (c) Voice mail, autoattendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs.

Not Applicable

voice response telecommunications systems shall be usable by TTY users with their TTYs. (d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. (e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. (f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. (g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. (h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided.
(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. (j) Products that transmit or conduct information or communication, shall pass through crossmanufacturer, nonproprietary, industrystandard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. (k) Products which have mechanically operated controls or keys, shall comply with the following: (1) Controls and keys shall be tactilely discernible without activating the controls or keys.
Supported with minor exceptions
Keyboard keys (F, J, and numpad 5) have discernable nubs to assist users in keyboard orientation. The power button on the eMac is flush with the surface and is located on the right side near the back of the machine, behind the cabling area. It has a slight tactile quality but may be difficult to locate, although it is the only button there.
(2) Controls and keys shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2 N) maximum.

Supported

grasping, pinching, or twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2 N) maximum. (3) If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. (4) The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.

This delay is configurable with the OSX operating system.
Supported with minor exception
Caps Lock is the only key with a visible locking indicator on the keyboard itself: it shows a light when caps lock is on, but this is not discernable by touch. When the OS' Sticky Keys feature is turned on, the locking status of the Shift, Control, Option and Apple keys is made visible on the screen.
1194.24 Video and multimedia products.
(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes
inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. (b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry. (c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. (d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. (e) Display or presentation of alternate text presentation or audio descriptions shall be userselectable unless permanent.
1194.26 Desktop and portable computers.
(a) All mechanically operated controls and keys shall comply with 1194.23 (k) (1) through (4). (b) If a product utilizes touchscreens or touchoperated controls, an input method shall be provided that complies with 1194.23 (k) (1) through (4). (c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. (d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards.

See 1194.23(k.1).

The eMac has no expansion slots. All connectors are compliant with publicly available industry standards, including USB, FireWire (IEEE 1394), ADC, and _ audio.

Subpart C -- Functional Performance Criteria 1194.31 Functional performance criteria.
(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided.
Supported with exceptions
Some feedback is provided audibly, such as confirmation that the system has been turned on, or that Sticky Keys have been activated. Operation and information retrieval are controlled via the operating system, and are documented in the OS X VPAT document at
http://www.apple.com/accessibility/.
(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided. (c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided. (d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. (e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided. (f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.
Operation and information retrieval are controlled via the operating system, and are documented in the OS X VPAT document at
http://www.apple.com/accessibility/
Speech is not required for operation or information retrieval.
and that is operable with limited reach and strength shall be provided.
Subpart D -- Information, Documentation, and Support 1194.41 Information, documentation, and support.
(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. (b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. (c) Support services for products shall accommodate the communication needs of end-users with disabilities.

Support documentation is available on the Web in HTML at http://www.apple.com/support/. Some documents are available only in PDF on the Web site, but will be made available upon request.
Information about Apple product access features is available at http://www.apple.com/accessibility.
E-mail and phone support are available.