Note to Satellite Dish Installer
This reminder is provided to call your attention to articles 810 and 820 of the 2002 National Electrical Code. Refer to article 810, in particular 810-1 and 810-15, for required grounding of the metal structure of the dish antenna. Refer also to the 810-2 which, by reference to article 820, requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical.
The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.
IMPORTANT: Be sure not to place your DIRECTV Plus Receiver near anything WET or HOT!
connected. Try not to coil any twin-lead cables and keep them away from A/V cables as much as possible. Never insert objects of any kind into any openings in the DIRECTV Plus Receiver (other than the DIRECTV Access Card as detailed in this chapter). Place it on a at, hard surface do not operate the DIRECTV Plus Receiver on a carpet or other padded surface. Always unplug your DIRECTV Plus Receiver before moving it. Always unplug the DIRECTV Plus Receiver, TV and other equipment before you connect or disconnect any cables. Leave the main power connector accessible the mains connector at the back of the unit in case of emergency shutdown CAUTION: Electric Shock never attempt to disassemble the DIRECTV Plus Receiver yourself; always take it to a qualied service person when repair is required. Opening or removing covers may expose dangerous voltage or other risks, and incorrect reassembly can cause shock when receiver is subsequently used. Attempted self-repair may also void your warranty. Changes or modications not expressly approved by the party responsible for compliance (by the warranty or by the manufacturer) could void the users authority to operate the equipment. Do not drop your DIRECTV Plus Receiver and always move it with care. Have your DIRECTV Plus Receiver professionally serviced. (Do not attempt to service it yourself.) Any changes or modications in construction of this device which are not expressly approved by the party responsible for compliance could void the users authority to operate the equipment.
For your information: The identication sticker can be located underneath or on the back of your receiver. The telecommunication network voltage used is the category number 3.

Important

This device incorporates an anticopy process technology that is protected by U.S. patents and other intellectual property rights. The anticopy process is licensed for non-commercial, home use only. Reverse engineering or disassembly is prohibited. Unauthorized changes or modi cations to this equipment may void the users authority to operate it.
Chapter 1 Getting Started
Welcome....2 About Your DIRECTV Plus Receiver...2 Making the Right Connections...3 Hardware Reference...4 Getting Familiar...6 Choose Your Setup....9 Guided Setup & Activation...16 Programming Your Remote Control..18

Press up to four times to rewind at increasing speeds (recorded or live-stored video only); fth press returns to normal play Pauses current video

REWIND

E GU ID

RECORD

Displays the DIRECTV Active Channel local weather and more! Displays the onscreen program Guide

ACTIVE

Displays the MyVOD tab in the Playlist

SELECT

Exits any menu and returns to last channel viewed
Selects any highlighted item Takes you to the screen you visited previously Brings up a compact menu of settings and services In Guide, jumps 12 hours back; other functions vary look for onscreen hints In Guide, jumps 12 hours forward; other functions vary look for onscreen hints

ARROWS

Move highlight to items in requested direction
Displays info for a highlighted or full-screen program
In full-screen TV, displays the Mini Guide; other functions vary look for onscreen hints

VOL CHAN

In full-screen TV, cycles through alternate audio tracks; other functions vary look for onscreen hints

YELLOW

Quick Tip
To place batteries in your remote control: 1. Remove cover from the battery compartment by sliding it downward. 2. Insert 2 AA batteries (supplied), matching the positive (+) and negative () at each end. 3. Slide the cover back on to complete installation.

Raises or lowers volume

VOLUME MUTE
In live TV, changes channel up or down; in a menu, such as the Guide, scrolls page up or down Tunes to last channel viewed

CHAN/PAGE

Toggles sound volume on/off
Tune to a channel directly; also used to input numbers and letters when needed in onscreen menus

NUMBER KEYS & DASH

Activates number entries quickly

DASH ENTER

To program your remote control: 1. See Programming Your Remote Control on page 18.

Getting Started

Welcome About Your DIRECTV Plust Receiver Making the Right Connections Hardware Reference Getting Familiar Choose Your Setup Guided Setup & Activation Programming Your Remote Control

CHAPTER 1

You can nd additional info and the latest updates at DIRECTV.com.

Welcome

With its astounding variety of channels and choices, crisp digital-quality picture and sound and one-of-a-kind sports and events DIRECTV service offers everything youd want in your television experience. With DIRECTV Plus you can expect more than ever before, with access to over 225 channels, including over 30 premium movie channels, with all the convenience of DIRECTV Plus Receiver service. DIRECTV Pay Per View offers a handy choice in recent hit movies, plus exciting live sports, concerts and specials. Theres exclusive sports subscriptions for every taste and team. Even access to 36 commercial-free music channels! To deliver this unique programming and enhance your entertainment experience, the DIRECTV System has been designed to be simple and user-friendly. Youll nd that most features are selfexplanatory, with onscreen directions to lead you through them. So, welcome to the family.

About Your DIRECTV Plus Receiver
The DIRECTV Plus Receiver lets you record up to 100 hours of your favorite programs*, and use pause and other video controls on live TV. You can select a specic program and set it to record once or every time its on, or you can create a nd to search for and record your favorite shows with your desired name, title or keywords. You can even record two shows at once**.
You must subscribe to the DIRECTV Plus service in order to use the recording features. *Actual recording capacity varies based on type of programming being recorded. **For full functionality, DIRECTV Plus Receiver requires connection of two (2) satellite inputs from a dual LNB DIRECTV System dish, and a land-based phone connection.
Making the Right Connections
Are you ready to connect your DIRECTV Plus Receiver and your other components? Whether youre having your system professionally installed or handling it yourself, be sure to read over the following few pages to familiarize yourself with some important tips for safety and care.

Before you begin

Your satellite dish antenna must be installed before you can begin following the procedures in this User Guide. (Professional installation is highly recommended.) Your dish needs to be mounted in a position where it has access to the satellite signals, and RG-6 coaxial cables must be run into the room(s) where your receiver(s) will be located. If you choose to install the dish yourself, see the separate instruction manual that came with your satellite dish antenna.

Package Contents

The following items are included with your DIRECTV Plus Receiver:
4 A/V cables (RCA type) 4 S-Video cable 4 Phone cord 4 Power cord 4 Access card 4 User Guide 4 Remote Control & batteries

Chapter 1

Hardware Reference

General

Satellite Dish Antenna This is your dish and related hardware, af xed to your roof or other surface, which picks up the broadcast signals from our satellites. DIRECTV Plus Receiver (or Satellite Receiver) Your DIRECTV Plus Receiver picks up the signal from your satellite dish antenna and translates it into viewable TV programming. Access Card Contains info about your DIRECTV service. It must be properly inserted for your receiver to work and to activate your programming.

POWER OPEN

REC SELECT

INFO OPEN

DIRECTV

Cables & Connections

Getting Familar

Choose Your Setup
There are several ways to connect your receiver to match your particular equipment setup and to gain optimum signal quality. The basic steps are as follows: Connect the satellite dish cable to your receiver. Connect the receiver audio and video to your TV or VCR. If you connected the receiver to a VCR, connect the VCR to your TV. Connect the receiver to a telephone line. Plug in all power cords. The following pages give detailed instructions on the types of connections you can make, depending on the equipment you have, in order to get the best picture and sound quality. Note that the back panels of your TV and other equipment may not exactly match those illustrated.
Connecting Your DIRECTV Plus Receiver to the Satellite Dish
Connect the RG-6 RF coaxial cable(s) from your satellite dish to the jack(s) labeled SATELLITE IN on the DIRECTV Plus Receiver. Note that in order to take full advantage of your DIRECTV Plus Receivers features, you should connect a coaxial cable to each of the two SATELLITE IN connectors.
Connecting Your DIRECTV Plus Receiver to your TV or VCR
Depending on the connections on the back of your TV or VCR, you have the following options: S-Video & Digital Optical (or A/V Audio) Connection (Best Quality) A/V Connection (Better Quality) RF Coaxial Connection (Good Quality) These connections are described on the following pages.
To obtain optimum picture quality, make sure the receiver is connected directly to the TV. Connecting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality, particularly when viewing copy-protected programming.
When working with cables, be sure to connect corresponding outputs and inputs (Video OUT to Video IN, Right Audio OUT to Right Audio IN, etc.). Never connect an IN to an IN or an OUT to an OUT.
S-Video & Digital Optical (or A/V Audio) Connection (Best Quality)
Using the S-Video cable, connect one end to the S-VIDEO output jack on the DIRECTV Plus Receiver and the other end to the S-Video input jack on the TV. If your TV has a Digital Optical input, connect it to your DIRECTV Plus Receiver using a digital optical cable. (Note: This cable is not included with your DIRECTV Plus Receiver.) Otherwise, using the A/V cable, connect the white and red plugs from one end of the A/V cable to the AUDIO L (white) and R (red) jacks on the back of the DIRECTV Plus Receiver. Connect the plugs from other end of the A/V cable to the corresponding audio input jacks on your TV or VCR. Do not plug the video (yellow) into either the DIRECTV Plus Receiver or the TV. If hooking up a VCR, use another A/V cable to connect the white and red plugs from one end of the A/V cable to the audio L (white) and R (red) and video (yellow) Output jacks on the back of the VCR. Connect the plugs from the other end of the A/V cable to the corresponding input jacks on your TV. Then, use another A/V cable to connect the white and red plugs from one end of the A/V cable to the AUDIO L (white) and R (red) and VIDEO (yellow) OUTPUT jacks on the back of the DIRECTV Plus Receiver. Connect the plugs from other end of the A/V cable to the corresponding input jacks on your VCR. Now, continue on page 14, Connecting Your DIRECTV Plus Receiver to Your Telephone Line.

All A/V jacks and inputs are
color coded. Always match the color of the plug to the same color of the jack.

Television

BEST QUALITY CONNECTION S-Video & A/V or Digital Optical Audio
The back panels of your equipment may not look exactly like those illustrated.
To switch between watching your VCR and watching video from your receiver, you may need to program the INPUT key on your DIRECTV Remote. (See page 18 for info.) Some TVs also have a menu button that allows you to change the video source using an onscreen menu. If you have trouble changing the video source, refer to the instructions that came with your TV.
A/V Connection (Better Quality)
Using the A/V cable, connect the white, red and yellow plugs from one end of the A/V cable to the AUDIO L (white) and R (red) and VIDEO (yellow) output jacks on the back of the DIRECTV Plus Receiver. Connect the other end of the A/V cable to the corresponding A/V input jacks on your TV. If hooking up a VCR, using another A/V cable, connect the white, red and yellow plugs from one end of the A/V cable to the AUDIO L (white) and R (red) and VIDEO (yellow) output jacks on the back of the DIRECTV Plus Receiver. Connect the other end of the A/V cable to the corresponding input jacks on your VCR. Then, run an A/V cable from the VCRs A/V output to the TVs A/V inputs. This will allow you to watch videotapes. NOTE: If your TV only has one set of A/V input jacks, this connection can also be made by running a RF cable from the VCRs out to TV jack to the TVs antenna in jack. Now, continue on page 14, Connecting Your DIRECTV Plus Receiver to Your Telephone Line.
If your TV only has one audio input jack use AUDIO L (white) jack on the back of the DIRECTV Plus Receiver to make the connection.
VERY GOOD QUALITY CONNECTION A/V
To switch between watching your VCR and watching video from your receiver, you may need to program the INPUT key on your DIRECTV Remote. (See page 18 for info.) Some TVs also have a MENU button that allows you to change the video source using an onscreen menu. If you have trouble changing the video source, refer to the instructions that came with your TV.
RF Coaxial Connection (Good Quality)
Using an RF coaxial cable, connect one end to the OUT TO TV jack on the DIRECTV Plus Receiver and the other end to the antenna in jack on the TV. Set the 3/4 switch on the back of the DIRECTV Plus Receiver to the blank local channel for in your area. For example, if you have a local Channel 3 in your area, then move the 3/4 switch to Channel 4. If you have a local Channel 4, then set the switch to Channel 3. To watch DIRECTV programming, tune your TV to Channel 3 or 4 (depending on the position of the 3/4 switch in step 3 above).
Connecting Your DIRECTV Plus Receiver to Your Telephone Line
Plug one end of the telephone cord into a phone jack on your wall (or into a phone splitter that is plugged into a phone jack) and the other end into the PHONE JACK on the back of the DIRECTV Plus Receiver.

Completing the Connections
Plug all power cords into electrical sockets. Now, turn to page 16 to learn about Guided Setup and Activation.
This connection can also be made using A/V cables if your VCR has A/V inputs. To connect using the A/V cables, connect the audio L (white), R (red) and video (yellow) plugs from one end of the A/V cable to the AUDIO 1 L and R and VIDEO 1 jacks on the back of the DIRECTV Plus Receiver. Connect the other end of the A/V cable to the corresponding jacks on your VCR.
GOOD QUALITY CONNECTION RF Coaxial
You may decide to set up, change or adjust some of the
Guided Setup & Activation
Now that your receiver and equipment are all hooked up and plugged in, youre ready to nish all the details to begin receiving your DIRECTV service. 1) Make sure the MODE SWITCH on the remote control is set to DIRECTV. 2) Press TV POWER ON. The DIRECTV Plus Receiver will turn on. 3) The rst screen will allow you to select a language. Using the arrow keys on the remote control, move to the language you prefer and press SELECT. 4) You will see a Welcome screen.
settings later. When youre ready, press MENU on your
remote, press SELECT on Settings then select Setup.

Now, let us lead the way

Simply follow the onscreen directions to complete your setup functions. If youve installed your satellite dish and system yourself, youll be guided though various functions for optimizing your signal and setup including positioning your dish and a system test. If, like most people, you had your system professionally installed, these functions already have been completed. After these setup procedures are complete, youll see the Satellite Data Acquisition screen, as the receiver gathers information from the satellite for the onscreen program guide. Next, youll be given the opportunity to set up your phone connection, as well as program your remote to control other equipment such as your TV and/or DVD player. Just follow the screen instructions and youll be ready to watch in no time!
In order to protect your TV screen from burn-in (a side-effect caused when a stationary image is displayed for too long), the DIRECTV Plus Receiver interface automatically goes into screen saver mode, and displays a black screen with a moving logo when no key is pressed for 5 minutes or more while a stationary image is displayed on the TV. To dismiss the screen saver and return to what you were doing, press any key on the remote. Burn-in may cause permanent damage to your TV and DIRECTV is not liable for any damages that may be caused to your TV.
Activate Your DIRECTV Service
Once all the setup processes are complete, all thats left to do is activate your DIRECTV service. Before you make the call, be sure to:
4 Tune to Channel 100 and be sure youre picking up a satellite signal (DIRECTV channel). 4 Have on hand your service address, social security number and a valid major credit card. 4 Note your access card and receiver ID numbers (nd these by pressing MENU, then go to

Locked

Unlocked

Temporarily Unlocked

Quick Menu Features for Recording
The Quick Menu includes special recording features over certain screens. Quick Menu over the Playlist screen: List by. lets you sort how the programs appear in the list. Mark & Delete lets you mark programs and delete them from the MyVOD screen. Open/Close All lets you open and close all groups at once. Quick Menu over recorded TV: Keep. lets you change how long a recorded program will be kept on disk. Bookmarks lets you jump to bookmarks that have been set in a recorded program you are currently viewing. (See page 22.) MyVOD lets you view a list of recorded programs, or access the MyVOD screen. Quick Menu over a Record Options screen: Record Defaults lets you set the default selections for the Start, Stop, Keep and Type options.

Other Information

Troubleshooting Limited 90-Day Warranty Product Info DIRECTV PROTECTION PLAN

FCC Customer Information

CHAPTER 4

Troubleshooting

You can nd additional troubleshooting help at DIRECTV.com.
Many problems can be corrected by performing a simple reset of the DIRECTV Plus Receiver. If you experience image freezes, audio freezes or blank screen, or the system wont respond to front panel or remote control keys, try one of these: 4 Press the red RESET button behind the access card panel door on the front of the DIRECTV Plus Receiver, then wait for program guide info to be acquired. 4 If the problems persist, try unplugging the power cord of the DIRECTV Plus Receiver for 15 seconds, then plug it in again. 4 Running the System Test (later in this section) can also help you diagnose and solve many common problems.

System Upgrades

Your DIRECTV Plus Receiver is able to receive upgrades or modications to some of its features and functions. These modications will occur automatically, usually at times when the receiver would likely be turned off. If your receiver is on when an upgrade or modication is sent, you may experience a disruption in reception for a minute or two. Your reception should return to normal after the modication is complete. Your receiver must be plugged in to AC power to receive any upgrades. Do not unplug your receiver while an upgrade is in progress. Please consult the System Info screen to check for an upgrade or modication planned by DIRECTV.

If preferred, you can have an Authorized Service Representative visit your home for a fee, to set up your digital satellite receiver and instruct you on its operation. For details about this service, call 1-800-DIRECTV or visit DIRECTV.com.
DIRECTV Plus Receiver or TV Problems
Wrong picture, blue screen, snow or black/blank picture The DIRECTV Plus Receiver and most TVs, VCRs and DVDs let you toggle between video sources. If you dont see the signal you think you should be seeing, try using these keys to toggle between the signals: 4 Press the TV INPUT key on the DIRECTV Remote Control. 4 Press the TV/VCR key on the VCR remote or on the VCRs front panel. 4 Press the TV/DVD, INPUT or SOURCE key on the DVD remote. 4 If problems persist, turn off all equipment that is connected to your TV, wait a few minutes, then turn the DIRECTV Plus Receiver back on. Problems with Caller ID 4 You must subscribe to Caller ID service through your local phone company. Also, check to be sure your Caller ID notication is turned on (see page 38). 4 If you are plugging your receiver to a wireless phone jack, note that it typically does not transmit Caller ID information and you may need a special wireless phone jack to use with Caller ID service. See the users manual that came with the wireless phone jack to see if it transmits Caller ID information. If it doesnt, either connect the phone line directly to a standard wall-mount phone jack or install a wireless phone jack that transmits Caller ID information. DIRECTV Plus Receiver will not turn on 4 Check to make sure the power cord is plugged into the DIRECTV Plus Receiver and the wall outlet. 4 Check the wall receptacle (or extension cord) to make sure it is live by plugging in something else. 4 Make sure the remote control is on DIRECTV mode, and press TV POWER ON. 4 Press TV POWER ON on remote, or POWER on front panel of receiver, then press it a second time. 4 Be sure remote control is pointed at remote sensor, and front of receiver is not blocked and the light above the MODE switch is seen with each press. 4 Check batteries in remote control if the light above the MODE switch isnt visible with each key press. 4 Unplug the receiver. Wait ve minutes. Plug it in again.

When I am watching a recorded program, and the DIRECTV Plus Receiver starts to record another program, my image quality deteriorates. 4 Press PAUSE, then PLAY. 4 Press EXIT to return to live TV, then press LIST. SELECT the program you were watching from the MyVOD screen and press PLAY. (You may have to fast forward back to the point where you were. I want to watch a program, but all I get is a black screen. When I go to the Guide or another screen, the TV window is black. 4 If you schedule two programs to record at the same time (using the time-based Manual recording feature), you cannot watch either of them while they are being recorded. Cancel one of the recordings, or wait until a recording is complete. I want to turn the light ring on the front panel on or off, or dim them. 4 Press and hold the LEFT and RIGHT arrows to adjust the brightness of the blue lights in the light ring on the front panel. You can dim the lights until they turn off completely. To turn the lights on, press and hold the LEFT and RIGHT arrows again.

Remote Control Problems

Problems with the remote control
4 Check that nothing is between the remote control and the remote sensor. 4 Make sure the remote control is in DIRECTV mode. Slide the MODE switch to the DIRECTV position so the remote will control the

DIRECTV Plus Receiver.

4 Check the batteries in the remote control. They may be weak, dead or installed incorrectly. Try replacing batteries. 4 If youre entering a channel number that is less than four digits long, the receiver might wait two seconds before tuning to the channel.
Press ENTER after entering a channel number to tune immediately.
4 If you are trying to operate a device other than the DIRECTV Plus Receiver that you have programmed the remote to control, make
sure you rst slide the input switch to the corresponding device (DVD player, VCR, etc.). The indicator light for the component youre trying to control should light up when you press a valid key for that component. If it doesnt, make sure the input switch is clicked into the correct position. A remote control indicator light starts ashing. The batteries in the remote control are running low and should be replaced soon. (Note that when you replace the batteries, you may have to reprogram your remote to control other devices.)

What is Covered?

Warranty coverage begins the day you purchase the product. For ninety (90) days from the purchase date, at the option of DIRECTV, the DIRECTV Plus Receiver will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary) if it becomes defective or inoperative. This exchange is done without charge to you for parts and labor. You will be responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the product. All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires. After ninety (90) days from the date of purchase, you pay for the replacement of all parts, and for all labor charges. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

What is Excluded?

Your warranty does NOT cover: 4 Labor charges for installation or setup of the product. 4 Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the product. 4 Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not within the control of DIRECTV. 4 Incidental or consequential damages resulting from the product. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
4 Any modications or other changes to the product, including but not limited to software or hardware modication in any way other than as expressly authorized by DIRECTV will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing software modications, hacks or utilizing service access or back doors will void this limited warranty. 4 Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. 4 A product that has been modied or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modications. 4 A product used for commercial or institutional purposes. 4 DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call. 4 The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming, show info, program guide data, and scheduling info.

Make Sure You Keep.

Please keep your sales receipt or other document showing proof of purchase. Attach it to this User Guide and keep both nearby. Also keep the original box and packing material in case you need to return your product.
Before Requesting Repair Service.
Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care.

To Get Warranty Service.

Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return authorization number. The representative will give you complete shipping details.
To Get Out-of-Warranty Service.
To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any costs for repair or replacement of outof-warranty products. ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV RECEIVER. DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV RECEIVER. SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. DIRECTV, Inc. 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV

Product Info

Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. These numbers are located on the product. Model No. ___________________________________________________________ Serial No. ____________________________________________________________ Purchase Date: ________________________________________________________ Dealer/Address/Phone: _________________________________________________ Access Card: __________________________________________________________ Receiver ID: __________________________________________________________

DIRECTV PROTECTION PLAN

Protect your DIRECTV System with the DIRECTV PROTECTION PLAN. For a low monthly fee, the DIRECTV PROTECTION PLAN covers the components of your DIRECTV System, giving you peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECTV entertainment.
DIRECTV PROTECTION PLAN Benefits
Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term. The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System, including: 4 In-home service calls when needed 4 Dish antenna realignments 4 Defective remote control replacements 4 24-hour Technical Support 4 Cables, switches, and associated wiring throughout home 4 All parts and labor for repair 4 Power surge related repairs 4 Replacement of defective equipment (if problem can not be resolved over the phone)*
Get ALL THAT FOR JUST $5.99 a month for accounts with standard DIRECTV Receivers and only $7.99 a month for accounts with DIRECTV Plus Receivers, DIRECTV HD Receivers, DIRECTV HD DVR or DIRECTV Receiver with UltimateTV service. This one low monthly fee covers every DIRECTV component and receiver on your account.
Sign up for the DIRECTV PROTECTION PLAN Today
If you have standard DIRECTV Receiver(s), visit DIRECTV.com and SIGN IN using the simple steps below or call 1-800-DIRECTV. 1. SIGN IN with your user name and password, or click on the Register now link and go through the easy steps, then continue with Step 2. 2. SELECT Option B, and then click the Next button at the bottom of the page. 3. SCROLL down to Step 3 (Add Additional Services) and SELECT DIRECTV PROTECTION PLAN, then CLICK on the Next button. 4. REVIEW your change and CLICK on the Accept These Changes button. If you have a DIRECTV Plus Receiver, DIRECTV HD Receiver, DIRECTV HD DVR or DIRECTV Receiver with UltimateTV Service, please call 1-800DIRECTV to sign up. The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company on behalf of DIRECTV where authorized by law. Certain limitations apply. Pricing, terms and conditions of the DIRECTV PROTECTION PLAN are subject to change. Full terms and conditions will be mailed to you prior to service billing and are available at DIRECTV.com. (Note: Annual payment option no longer available.)

This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA. On the back of this equipment is a label that contains a product identier in the format US:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company. This equipment uses the following USOC Jack: RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may connect to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs should not exceed ve (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. The REN for this product is part of the product identier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without the decimal point (e.g., 03 is a REN of 0.3). If this DIRECTV Plus Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to le a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notied in advance in order for you to make necessary modications to maintain uninterrupted service. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved. DIRECTV, Inc. 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your alarm company, telephone company or a qualied installer. DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components. We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources.

DIRECTV Set-Top Box Information for the Installer

Published by

DTV-MD-0058

Rev. 2.0 March 2, 2007

DIRECTV PROPRIETARY This document contains proprietary information and except with written permission of DIRECTV such information shall not be published and this document shall not be duplicated or distributed, in whole or part.

DIRECTV Proprietary

REVISION HISTORY
Revision 1.0 1.1 1.1.a Date of Issue September 1, 2005 October 19, 2005 November 17, 2005 Author D. K. J. G. J. G. Scope Initial version Updated formating Fixed 155200 typo and USB 2.0 default data rate in Table 3-1. Deleted duplicate table of Amplifier codes (Table 17) Intermediate version. Never released. Updated D11 default baud rate and added R15 in Table 2 and Table 3. Fixed baud rate in Section 3.9. Added command GetTuner and the multituner commands. Added support for HR20.

1.2 1.3 2.0

November 18, 2005 January 3, 2007 March 2, 2007

J. G. W. M. W. M.

DIRECTV Proprietary Version 2.0

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March 2, 2007 DTV-MD-0058

Table of Contents

Section 1

1.1 1.2 1.3 1.4

Disclaimer.... 6 Scope..... 6 Notice..... 6 Feedback..... 6

Introduction..... 6

Set-Top Box Front Panel Shortcut Keys... 7 Data Port Connectors.... 8
3.1 3.2 3.3 3.4 3.5 3.6 Low-Speed Data Port Connector... 8 Low-Speed Electrical Performance and Characteristics... 9 Bit Timing (Start, D0 TO D7, and Stop)... 9 Idle Interval, General..... 10 Idle Interval for Non-Empty STB Buffer... 10 Low-Speed Input Characteristics.... 10
Input Signaling Characteristics (Pin 3)... 10 Output Drive Characteristics (Pin 2).. 10 Passive Outputs (Pins 1, 6, 8, and 9) (Optional).. 11 Low-Speed Signaling Conventions... 11
Low-Speed Output Characteristics... 10

3.7.1 3.7.2 3.7.3

3.8 3.9
USB 2.0 Data Ports.... 11 Low-Speed Data Port Interface.... 12

Data Port Commands... 13

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 Data Port Commands and Supported STB... 13 Software Version of Supported STB.... 14 Basic Data Port Commands... 15 Multi-Tuner Data Port Commands... 15 Default Data Rate and Format... 16 Command Protocol.... 16 STB Command Prefix.... 18 STB Responses.... 18

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Data Port Command Details.... 19
5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 5.13 5.14 5.15 5.16 5.17 5.18 5.19 Standby (0x81).... 19 Active (0x82).... 19 GetPrimaryStatus (0x83).... 20 GetCommandVersion (0x84).... 21 GetCurrentChannel (0x87).... 22 GetSignalQuality (0x90).... 23 GetCurrentTime (0x91).... 23 GetUserCommand (0x92).... 24 EnableUserEntry (0x93)... 25 DisableUserEntry (0x94).... 26 GetReturnValue (0x95).... 26 Reboot (0x96).... 26 SendUserCommand (0xA5).... 27 OpenUserChannel (0xA6).... 28 GetTuner (0x9A).... 30 GetPrimaryStatusMT (0x8A)... 31 GetCurrentChannelMT (0x8B)... 33 GetSignalQualityMT (0x9D)... 33 OpenUserChannelMT (0x9F)... 34

Remote Control..... 36

6.1 6.2 6.3 Introduction..... 36 Brand Setup Code List.... 36 Remote Control Key Codes... 38
Appendix: Acronyms.... 40

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Table of Figures
Figure 3-1. Low-Speed Data Port Pin Assignment Diagram.. 8 Figure 3-2. Orientation of the RJ22 (4 way/4 position) Jack.. 9 Figure 3-3. Bit Timing Diagram.... 9 Figure 4-1. Service Command Parser Flowchart.. 17 Figure 6-1 RC32 remote control.... 37

List of Tables

Table 2-1: Shortcut Keys Combinations.... 7 Table 2-2: Supported Shortcut Keys.... 7 Table 3-1: Type of Data Port Connector.... 8 Table 3-2: Timing Characteristics... 9 Table 3-3: Input Drive Characteristics... 10 Table 3-4: Output Drive Characteristics... 10 Table 3-5: Passive Drive Characteristics... 11 Table 3-6: Low-Speed Data Port Signaling Conventions.. 11 Table 3-7: USB-Serial Adapter.... 12 Table 4-1: Commands and Supported STB.... 13 Table 4-2: Software Version of Supported STB... 14 Table 4-3: Basic Commands Summary... 15 Table 4-4: Multi-Tuner Commands Summary.... 16 Table 4-5: STB Responses List.... 18

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1 Introduction

1.1 Disclaimer

DIRECTV makes no representations or warranties, express or implied, that use of the technologies described in this specification will not infringe patents, copyrights, or other intellectual property rights of third parties. Nothing in this specification should be construed as granting permission to use any of the technologies described. Anyone planning to make use of technology covered by the intellectual property rights of others should first obtain permission from the holder(s) of the rights. This specification is subject to change without notice. DIRECTV does not accept any responsibility whatsoever for any damages or liability, direct or consequential, which may result from use of this specification or any related discussions. These specifications are provided as is and the user of these specifications assumes any and all risks associated with the use of these specifications. DIRECTV expressly disclaims any and all representations or warranties, express or implied, regarding the specifications, including without limitation any warranty as to merchantability, fitness for a particular purpose, non-interruption of use, or non-infringement.

1.2 Scope

This document provides information on the DIRECTV Set-top box data port, front panel, and remote control commands as an aid for installers, and auxiliary devices. This document is relevant to set-top box (STB) models D10, D11, R15, H10 and HR20. Other models are not supported by this document.

1.3 Notice

Previous Set-top Information for Installer documents had a companion document listing various peculiarities of some STBs. This Peculiarities document must no longer be used.

1.4 Feedback

Email feedback to custominstallsupport@directv.com

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2 Set-Top Box Front Panel Shortcut Keys
The following shortcut key combinations are implemented by pressing the front panel keys simultaneously. The shortcut keys may not work if user interface graphics are on the screen instead of video. Table 2-2 shows which shortcut keys are supported by each model. Table 2-1: Shortcut Keys Combinations Key Combination ACTIVE and UP ACTIVE and RIGHT Action Access the System Setup: System Info & Test screen. Access the System Setup: System Diagnostic (hidden) screens. The System Diagnostic screen contains menu items to change the LNB configuration to stacked/unstacked; input phone settings for prefixes and call waiting, and a modem test.
ACTIVE and DOWN Skip Guided Setup and display Startup: Full Screen (Live TV) on the default channel.
Table 2-2: Supported Shortcut Keys STB Model D10 D11 H10 R15 HR20 Yes Yes Yes ACTIVE and UP ACTIVE and RIGHT ACTIVE and DOWN Yes Yes Yes Yes Yes Yes Yes

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3 Data Port Connectors
Table 3-1 shows what type of connector and data rate the STB data port has. Table 3-1: Type of Data Port Connector STB Model Type of Data Port Connector Data Rate (baud) D10 D11 H10 R15 HR20 RJ22 USB RJ22 USB USB 9600
3.1 Low-Speed Data Port Connector
The connector type on D10 and H10 is a standard DB-9F or RJ22 (4 way/4 position jack). The pins for the DB-9F are as shown in Figure 3-1. The STB will use three (3) lines (L2-Rx, L3-Tx and L5-Grnd) for bi-directional full-duplex communications.

GetCurrentChannelMT No GetSignalQualityMT OpenUserChannelMT No No

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4.2 Software Version of Supported STB
DIRECTV STBs with the software version listed in Table 4-2 and newer software versions support data port commands described in this document.
Table 4-2: Software Version of Supported STB DIRECTV STB D10-100 D10-200 D10-300 D11-100 D11-300 D11-500 R15-100 R15-300 R15-500 H10

(1) (1)

Software Version 0x1040 0x1040 0x1043 0x1040 0x1040 0x1040 0x1029 0x104B 0x10FA 0.4.33 0x134

HR20-700

All Commands on H10 need a carriage return to be recognized. Therefore, each command string input must be followed by 0x0D (the carriage return hex code).

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4.3 Basic Data Port Commands
Table 4-3: Basic Commands Summary Command Code 0x81 0x82 0x83 0x84 0x87 0x90 0x91 0x92 0x93 0x94 0x95 0x96 0xA5 0xA6
Command Label Standby(1) Active GetPrimaryStatus Put STB in Standby Turn STB on

Description

Status information on current channel
GetCommandVersion The STB returns the version of the Data Port Specification that it implements. GetCurrentChannel GetSignalQuality GetCurrentTime GetUserCommand EnableUserEntry DisableUserEntry GetReturnValue Reboot SendUserCommand OpenUserChannel Get the major and minor numbers for the tuned channel Signal level for the tuned channel Current time in UTC Get the remote or front panel command input by the user Allows direct control of the STB by the remote or front panel buttons Disables direct control of the STB by the remote or front panel buttons Returns the last Return Value issued by a data port command Commands a reboot Send remote control commands through the data port Tune to a channel by inputting a channel number
This command holds its value after a warm start. Other commands are terminated.
4.4 Multi-Tuner Data Port Commands
A new set of commands are introduced for multi-tuner STBs, such as R15 and HR20. For multituner STBs, the tuner needs to be identified for many of the commands as an input parameter. To maintain backward compatibility, new commands with the suffix MT, have been created DIRECTV Proprietary Version 2.0 March 2, 2007 DTV-MD-0058

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that have a TunerID parameter added. In the case where an original non TunerID command is issued to a multi-tuner STB, it will be executed as the equivalent MT command with TunerID set to 0x01. The [TunerID] shall start at 0x01 and increase in value by one for each additional tuner (i.e. 0x01, 0x02, 0x03). The [TunerID] can be obtained by issue the command GetTuner. R15 and HR20 STB support the multi-tuner commands. Table 4-4: Multi-Tuner Commands Summary Comman d Code 0x9A 0x8A 0x8B 0x9D 0x9F Command Label GetTuner GetPrimaryStatusMT Description Get the number of tuners and their designations. Get the status information of current channel.

GetCurrentChannelMT Get the major and minor numbers of the tuned channel. GetSignalQualityMT OpenUserChannelMT Get the signal level for the tuned channel. Tune to a channel by inputting a channel number.
4.5 Default Data Rate and Format
All STBs have a default data rate of 9600. The data format is 1 start bit, 8 data bits, no parity, 1 stop bit, and no handshaking.

4.6 Command Protocol

The STB will use the command and data acknowledgment protocol for flow control as specified in Figure 4-1. Any controller that is implemented to control DIRECTV STB, should follow the protocol depicted in Figure 4-1.

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Send STB Response = ACK_RESET
Send STB Response = DATA_ERROR
Send STB Response = CMDBUF_OVFL
Reset Command Parser (Parser is free)

Input Parameters?

YES NO Send STB Response = NACK_PREFIX Send STB Response = NACK_PARAMS NO *Correct # of Input Parameters? YES Send STB Response = ACK_PARAMS

*Command Prefix (0xFA)?

YES **Command Parser attaches to current data port (Parser is in use)

*Known Command?

Send STB Response = NACK_CMD
Execute Command and send Return Data Stream as appropriate (Parser is Busy)
YES NO Send STB Response = NACK_FCNOK NO Command completed successfully ? YES Send STB Response = ACK_FCNOK (Parser is not busy)

*2 Byte Command?

Read 2nd Byte of a 2 Byte Command
YES Send STB Response = ACK_CMD
Figure 4-1. Service Command Parser Flowchart

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4.7 STB Command Prefix
0xFA Required Command Prefix, precedes all commands

4.8 STB Responses

Table 4-5: STB Responses List Response Code 0xF0 0xF1 0xF2 0xF3 0xF4 0xF5 0xF6 0xF7 0xF9 0xFB 0xFD 0xFF Response Label ACK_CMD NACK_CMD ACK_PARAMS NACK_PARAMS ACK_FCNOK NACK_FCNOK ACK_RESET NACK_BUSY NACK_INUSE NACK_PREFIX DATA_ERROR CMDBUF_OVFL Description Command Acknowledge Command Unknown Parser received the correct number of parameters Parser timed out when receiving parameters Service command completed successfully Service command completed unsuccessfully Command parser reset - break condition detected A previous service command is pending completion Command parser in use by another device Expected Prefix, prefix not sent Command parser reset Communication data error Command parser reset Command buffer

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5 Data Port Command Details
All parameters specified by square brackets [ ] are one (1) byte in length.

5.1 Standby (0x81)

Command Label Command Byte Input Parameter(s) Return Data Stream Return Response Return Value Description Standby 0x81 None None ACK_FCNOK 0x0000 : Always Success : Always Success
The STB will execute a Standby command by placing the STB in the "low power" mode where the audio and video processing is disabled. This command has the same effect as turning the box "off" by pressing the front panel power button.

Example: Find out what channel a single tuner STB is tuned to (STB is tuned to channel 276 which in hexadecimal notation is 0x114). Controller -> STB: FA Controller -> STB: 87 (Command Prefix) (Command ID)

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STB -> Controller: F0 STB -> Controller: FF FF STB -> Controller: F4
(Command acknowledged) (Major and minor[1] channel number) (Command completed successfully)
Note: For most of DIRECTV channels, the minor channel number is 0xFFFF.
5.6 GetSignalQuality (0x90)
Command Label Command Byte Input Parameter(s) Return Data Stream GetSignalQuality 0x90 None [Signal Quality] ******************************************************************* Signal Quality: 0x00 0x64 ( 0x00=FEC unlocked and 0x64=max signal strength) Return Response ACK_FCNOK : Success
The STB executes this command by providing the signal quality in the Return Data Stream.
5.7 GetCurrentTime (0x91)
Command Label Command Byte Input Parameter(s) Return Data Stream GetCurrentTime 0x91 None [Year] [Month] [Date] [Hour] [Minute] [Second] [Day Of Week] ******************************************************************* Year: 0x00 0xFF (# of years after 1993)
Month: 0x01 0x0C Date: Hour: 0x01 0x1F 0x00 0x17
Minute: 0x00 0x3B Second: 0x00 0x3B

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DIRECTV Set-Top Box Information for the Installer Day Of Week: 0x01 to 0x07 (0x01=Monday.0x07=Sunday). Return Response Return Value Description ACK_FCNOK 0x0000 : Always Success : Always Success
The STB executes this command by providing the current time in Universal Time Coordinate (UTC) conditioned by time zone and daylight savings settings.
5.8 GetUserCommand (0x92)
Command Label Command Byte Input Parameter(s) Return Data Stream GetUserCommand 0x92 None [Type] [Device] [Key] ******************************************************************* Type: 0x00 0x01 0x03 Device: 0x00 0x01 Key: 0xA0 0xA1 0xA2 0xA3 0xA4 0xA5 0xC3 0xC5 0x9A 0x9B 0x9C 0x9D Key Toggle Key Down Key Up Front Panel Remote Enter (key #38) Info (key #26) Active (key #27) List (key #29) Back (key #31) (-) (key #37) Select (key #36) Power ON (key #1) Right Arrow (key #35) Left Arrow (key #34) Up Arrow (key #32) Down Arrow (key #33) 0xB0 0xB1 0xB2 0xB3 0xB4 0xB5 0xB6 0xB7 0xE0 0xE1 0xE2 0xE3 0xE4 0xE5 0xE6 0xE7 0xE8 0xE9 0xEA Pause (key #43) Rewind (key #44) Play (key #45) Stop (key #46) FFWD (key #47) Record (key #48) Replay (key #49) Advance (key #50) Digit 0 (key #9) Digit 1 (key #10) Digit 2 (key #11) Digit 3 (key #12) Digit 4 (key #13) Digit 5 (key #14) Digit 6 (key #15) Digit 7 (key #16) Digit 8 (key #17) Digit 9 (key #18) Red (key #39)

0xD0 0xD1 0xD2

Power OFF (key #2) CH + (key #19) CH (key #20)

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DIRECTV Set-Top Box Information for the Installer 0xD3 0xD4 0xD5 0xD6 Guide (key #25) Exit (key #30) Power (key #7) Previous Channel (key #21) 0xEB 0xEC 0xED 0xF7 0xF8 Note: Return Response Yellow (key #40) Green (key #41) Blue (key #42) Menu (key #28) Format (key #51)
All keys not otherwise identified above will be considered RESERVED. : Success

ACK_FCNOK

NACK_FCNOK : Failure No User Command available since last request Return Value 0x0000 Non-Zero Description : Success : Failure No User Command available since last request
The STB will execute a GetUserCommand command by providing the remote control or front panel key presses via the Return Data Stream. The DisableUserEntry command will be called prior to calling the GetUserCommand command. If a user command has transpired since the last GetUserCommand request, the user command Type, Device, and Contents are placed in the return data stream. If a user command has not been made since the last request, the NACK_FCNOK is returned instead. The GetUserCommand is used to identify the type, device and key. For example, if the user pressed and released the Select (0xC3) key then one GetUserCommand is required. The GetUserCommand provides a Type of 0x00 (Key Toggle), Device of 0x01 (Remote) and Key of 0xC3 (Select key). On the other hand, if the user pressed the Select (0xC3) key, held it so that the remote repeats the command, and then released it on the remote control, two (2) GetUserCommands are required. The first GetUserCommand provides a Type of 0x01 (Key Down), Device of 0x01 (Remote) and Key of 0xC3 (Select key). The second GetUserCommand provides a Type of 0x03 (Key Up), Device of 0x01 (Remote) and Key of 0xC3 (Select).
5.9 EnableUserEntry (0x93)
Command Label Command Byte Input Parameter(s) Return Data Stream Return Response Return Value Description EnableUserEntry 0x93 None None ACK_FCNOK 0x0000 : Always Success : Always Success
The STB executes an EnableUserEntry command by allowing remote control and front panel key presses to reach the user interface handler.

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5.10 DisableUserEntry (0x94)
Command Label Command Byte Input Parameter(s) Return Data Stream Return Response Return Value Description DisableUserEntry 0x94 None None ACK_FCNOK 0x0000 : Always Success : Always Success
The STB executes a DisableUserEntry command by blocking remote control and front panel key presses from reaching the user interface handler. Instead user commands (front panel entries and IR remote control entries) may be obtained using the GetUserCommand service command.

5.11 GetReturnValue (0x95)
Command Label Command Byte Input Parameter(s) Return Data Stream GetReturnValue 0x95 None [RVal3] [RVal2] [RVal1] [RVal0] Note: Return data are in Hex format. Return Response Return Value Description ACK_FCNOK None : Always Success : Preserves the previous return value
The STB will execute a GetReturnValue command by returning the Return Value from the last issued Command that generated a return value.

5.12 Reboot (0x96)

Command Label Command Byte Input Parameter(s) Return Data Stream Return Response Return Value Description Reboot 0x96 None None None(1) None The STB will execute a Reboot command by performing a hard reset of the STB. This command has the same effect as pressing the red reset button on the STB.
Since a hard-reset is performed, no return value or return response can be provided.

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5.13 SendUserCommand (0xA5)
Command Label Command Byte Input Parameter(s) SendUserCommand 0xA5 [Type] [Device] [Key] ******************************************************************* Type: 0x00 0x01 0x02 Device: 0x00 0x01 Key: 0XA0 0XA1 0XA2 0XA3 0XA4 0XA5 0xB6 0xC3 0xC5 Enter (key #38) Info (key #26) Active (key #27) List (key #29) Back (key #31) (-) (key #37) Replay (key #49) Select (key #36) Power ON (key #1) 0xE0 0x9A 0x9B 0x9C 0x9D Right Arrow (key #35) Left Arrow (key #34) Up Arrow (key #32) Down Arrow (key #33) 0xE1 0xE2 0xE3 0xE4 0xE5 0xE6 0xE7 0xD0 0xD1 0xD2 0xD3 Power OFF (key #2) CH + (key #19) CH (key #20) Guide (key #25) 0xE8 0xE9 0xEA 0xEB Digit 0 (key #9) Digit 1 (key #10) Digit 2 (key #11) Digit 3 (key #12) Digit 4 (key #13) Digit 5 (key #14) Digit 6 (key #15) Digit 7 (key #16) Digit 8 (key #17) Digit 9 (key #18) Red (key #39) Yellow (key #40) 0xB7 Advance (key #50) 0xB0 0xB1 0xB2 0xB3 0xB4 0xB5 Pause (key #43) Rewind (key #44) Play (key #45) Stop (key #46) FFWD (key #47) Record (key #48) Front Panel Remote Key Toggle Key Up Key Down

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DIRECTV Set-Top Box Information for the Installer 0xD4 0xD5 0xD6 Exit (key #30) Power (key #7) Previous Channel (key #21) 0xEC 0xED 0xF7 0xF8 Note: Return Data Stream Return Response None ACK_FCNOK : Success Green (key #41) Blue (key #42) Menu (key #28) Format (key #51)
All keys not otherwise identified above will be considered RESERVED.
NACK_FCNOK : Failure Undefined command Return Value 0x0000 0x0001 Others Description : Success : Failure Command not supported for specified device : Failure Bad command

The STB will execute a SendUserCommand command by sending the defined user command to the user interface task. This operation can take place whether command DisableUserEntry (0x13) is active or not. The STB will respond to the user command as though a user button on the keypad or remote control were pressed. Most commands require both a down and an up key press. The type Key Toggle will take 60 ms. Note: There is a chance for command conflict if DisableUserEntry is not active, particularly from stray IR remote control signals.
Example: Bring up menu on the screen. Controller -> STB: FA Controller -> STB: A5 STB -> Controller: F0 Controller -> STB: F7 STB -> Controller: F2 STB -> Controller: F4 (Command Prefix) (Command ID) (Command acknowledged) (00 key toggle, 01 remote, F7 - menu) (Received the correct number of parameters) (Command completed successfully)
5.14 OpenUserChannel (0xA6)
Command Label Command Byte Input Parameter(s) OpenUserChannel 0xA6 [MajorChnHI] [MajorChnLO] [MinorChnHI] [MinorChnLO] ******************************************************************* MajorChnHI : 0x00 0xFF

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DIRECTV Set-Top Box Information for the Installer MajorChnLO : 0x00 0xFF MinorChnHI : 0x00 0xFF MinorChnLO : 0x00 0xFF Return Data Stream Return Response None ACK_FCNOK : Success
NACK_FCNOK : Failure Not a DIRECTV System channel Return Value 0x0000 : Success 0xFFFF : Channel not found in Program Guide 0xFFFE : Channel is not a DIRECTV System channel 0x0002 0x0004 0x0008 0x0010 0x0020 0x0040 0x0080 0x0100 0x0200 0x0400 0x0800 0x1000 0x2000 0x4000 : No Video Control Word : No Audio Control Word : No HS Data Control Word : No Low-Speed Data Control Word : No System Clock Reference : No Presentation Time Stamp : Tuning Error : Video Error : Access Error : Buffer Overflow : Acquisition Not Complete : Audio Error : Video Timeout : Inactive Transponder
0x1001 : Failure Channel not found in program guide 0x1002 : Failure Channel not a DIRECTV system channel 0x1003 : Failure Channel not authorized 0x1004 : Failure Channel blocked by viewer 0x1005 : Failure Channel rating limit exceeded 0x1006 : Failure Channel spending limit exceeded Others : Failure Bad command Description The STB will execute an OpenUserChannel command by tuning to and decoding streams for the specified guide major/minor channel number.

Example: Change to channel 276 (hex 0x114) on a single tuner STB. Controller -> STB: FA Controller -> STB: A6 STB -> Controller: F0 Controller -> STB: FF FF STB -> Controller: F2 (Command Prefix) (Command ID) (Command acknowledged) (Parameters[1]) (Received the correct number of parameters)

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STB -> Controller: F4
(Command completed successfully)
Note: For most DIRECTV channels, the channel minor number is 0xFFFF.

5.15 GetTuner (0x9A)

Command Label Command Byte Input Parameter(s) Return Data Stream GetTuner 0x9A None [Number of DIRECTV Tuners] [DIRECTV Tuner ID 1] [DIRECTV Tuner Type 1] [DIRECTV Tuner ID 2] [DIRECTV Tuner Type 2] [DIRECTV Tuner ID 16] [DIRECTV Tuner Type 16] [Number of ATSC Tuners] [ATSC Tuner ID 1] [ATSC Tuner Type 1] [ATSC Tuner ID 2] [ATSC Tuner Type 2] [ATSC Tuner ID 16] [ATSC Tuner Type 16] ******************************************************************* Number of DIRECTV Tuners : 0x00 0x10 DIRECTV Tuner Designations (Tuner ID) : 0x01 0xFF Number of ATSC Tuners : 0x00 0x10 ATSC Tuner Designations (Tuner ID) : 0x01 0xFF DIRECTV /ATSC Tuner Type : 0x0A 0x0B 0x0C 0x0D Legacy DIRECTV Ku band Legacy DIRECTV Ku band + DVB Legacy DIRECTV Ku band + DVB + new Ka band ATSC

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DIRECTV Set-Top Box Information for the Installer 0x0E 0x1F Reserved Return Response ACK_FCNOK : Success
NACK_FCNOK : Failure Return Value 0x0000 : Success 0x0001 : Failure Command not supported for specified device. Others : Failure Bad command Description The command gives the number of DIRECTV and ATSC tuners. It also lists the tuner type and designations. The STB returns a unique Tuner ID for each tuner regardless if it is a DIRECTV or ATSC tuner. This Tuner ID may be used as input to the multituner commands.
5.16 GetPrimaryStatusMT (0x8A)
Command Label Command Byte Input Parameter(s) GetPrimaryStatusMT 0x8A [TunerID] ******************************************************************* TunerID : 0x01 0xFF Return Data Stream [MajorChnHI] [MajorChnLO] [MinorChnHI] [MinorChnLO] [Primary Type] [Audio Type] [Data Type] [Primary SCIDHI] [Primary SCIDLO] [Audio SCIDHI] [Audio SCIDLO] [Data SCIDHI] [Data SCIDLO] [NetworkHI] [NetworkLO] [Xponder] [Year] [Month] [Day] [Hour] [Min] [Sec] [Day Of Week] [ROMVer3] [ROMVer2] [ROMVer1] [ROMVer0] [STS ID0] [STS ID1] [STS ID2] [STS ID3] [STS Ver] [CAM ID0 ][CAM ID1] [CAM ID2] [CAM ID3] [CAM ID4] [CAM ID5] [Signal Quality] [Rx ID0] [Rx ID1] [RxID2] [RxID3] [RxID4] [RxID5] ******************************************************************* MajorChnHI and MajorChnLO (Major Channel Number): 0x0000 0xFFFF MinorChnHI and MinorChnLO (Minor Channel Number):

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DIRECTV Set-Top Box Information for the Installer 0x0000 0xFFFF Primary Type: 0x0B Data 0x0C Audio 0x0E Retired 0x0F Video - TV 0x10 Video - HDTV 0xFF None Audio Type: 0x00 MPEG In / PCM Out 0x09 AC3 In / AC3 Out 0xFF None Data Type: 0x0B Retired 0x0C Retired 0x0D Retired 0xFF None SCIDs: 0x0000 0xFFFE 0xFFFF if not required Network: 0x0000 0xFFFF Xponder: 0x00 0xFF (0 to 255, corresponding to transponders 1 to 256) Year: Month: Date: Hour: 0x00 0xFF (# of years after 1993) 0x01 0x0C 0x01 0x1F 0x00 0x17
Minute: 0x00 0x3B Second: 0x00 0x3B Day Of Week: 0x01 to 0x07 (0x01=Monday.0x07=Sunday) Signal Quality: 0x00 0x64 (0x00=FEC unlocked and 0x64=max signal strength) CAM ID and Rx ID are in Hex format Return Response ACK_FCNOK : Success
The STB will execute a GetPrimaryStatusMT command by providing the STBs health and status as defined by the Return Data Stream parameters. The STB will provide current time in Universal Time Coordinate (UTC) unconditioned by time zone and daylight savings settings.

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DIRECTV Set-Top Box Information for the Installer The fields ROMVer3, ROMVer2, ROMVer1, ROMVer0, STS ID0, STS ID1, STS ID2, STS ID3, STS Ver are private. The CAM ID is returned in hexadecimal with zeroes stuffed into the most significant positions to fill out the unused bits. For example, a CAM ID = 9641 in hex is 0x4E87C119. This command would return 4E 87 Cfor the CAM ID. The RID ID is returned in hexadecimal with zeroes stuffed into the most significant positions to fill out the unused bits. For example, a RID = 6778 in hex is 0xA27702A. This command would return 0A 2A for the RID.
5.17 GetCurrentChannelMT (0x8B)
Command Label Command Byte Input Parameter(s) GetCurrentChannelMT 0x8B [TunerID] ******************************************************************* TunerID : 0x01 0xFF Return Data Stream [MajorChnHI] [MajorChnLO] [MinorChnHI] [MinorChnLO] ******************************************************************* MajorChnHI : 0x00 0xFF MajorChnLO : 0x00 0xFF MinorChnHI : 0x00 0xFF MinorChnLO : 0x00 0xFF Return Response ACK_FCNOK : Success
The STB will execute a GetCurrentChannelMT command by providing the major/minor channel number (i.e., for the DIRECTV system channel the STB is tuned to) in the Return Data Stream.
5.18 GetSignalQualityMT (0x9D)
Command Label Command Byte GetSignalQualityMT 0x9D

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DIRECTV Set-Top Box Information for the Installer Input Parameter(s) [TunerID] ******************************************************************* TunerID : 0x01 0xFF Return Data Stream [Signal Quality] ******************************************************************* Signal Quality: 0x00 0x64 ( 0x00=FEC unlocked and 0x64=max signal strength) Return Response ACK_FCNOK : Success
The STB will execute a GetSignalQualityMT command by providing the signal quality in the Return Data Stream.
5.19 OpenUserChannelMT (0x9F)

Command Label Command Byte Input Parameter(s) OpenUserChannelMT 0x9F [MajorChnHI] [MajorChnLO] [MinorChnHI] [MinorChnLO] [TunerID] ******************************************************************* MajorChnHI : 0x00 0xFF MajorChnLO : 0x00 0xFF MinorChnHI : 0x00 0xFF MinorChnLO : 0x00 0xFF TunerID: 0x01 0xFF Return Data Stream Return Response None ACK_FCNOK : Success
NACK_FCNOK : Failure Not a DIRECTV System channel Return Value 0x0000 : Success 0xFFFF : Channel not found in Program Guide 0xFFFE : Channel is not a DIRECTV System channel 0x0002 0x0004 0x0008 0x0010 : No Video Control Word : No Audio Control Word : No HS Data Control Word : No Low-Speed Data Control Word

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DIRECTV Set-Top Box Information for the Installer 0x0020 0x0040 0x0080 0x0100 0x0200 0x0400 0x0800 0x1000 0x2000 0x4000 : No System Clock Reference : No Presentation Time Stamp : Tuning Error : Video Error : Access Error : Buffer Overflow : Acquisition Not Complete : Audio Error : Video Timeout : Inactive Transponder
0x1001 : Failure Channel not found in program guide 0x1002 : Failure Channel not a DIRECTV system channel 0x1003 : Failure Channel not authorized 0x1004 : Failure Channel blocked by viewer 0x1005 : Failure Channel rating limit exceeded 0x1006 : Failure Channel spending limit exceeded Others : Failure Bad command Description The STB will execute an OpenUserChannelMT command by tuning to and decoding streams for the specified guide major/minor channel number using the specified tuner.

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6 Remote Control

6.1 Introduction

There are a variety of DIRECTV remote controls available to the consumer. Specific features of DIRECTV remote controls can be found by accessing the on-line manuals at www.directv.com as noted below The following sections list the DIRECTV remote control key codes for IR emitters used to control the STB. This chapter also provides links pointed to documents that listed the brand setup code used for setting up the remote to control the TV and auxiliary devices. It is the same code list found within the STB user interface.
6.2 Brand Setup Code List
The brand setup code used for setting up the remote to control the TV and auxiliary devices can be found on www.directv.com. On directv.com, go to Customer Service and click on System Manuals. Then click on Remote Control. Find the setup code in the appropriate document.

DES DIRECTV DVI DVR FEC HDCP IPPV IR IRD

LHCP LNB NTSC

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ODU OPPV

Outdoor Unit. The system that provides signal reception and down conversion. Order-Ahead pay-per-view. Movie purchases placed by calling a customer service representative rather than using the on-screen displays. Necessary to purchase movies when the subscriber does not connect the phone to the IRD. On-Screen Display Pulse Code Modulation Pay-Per-View Radio Frequency Right Hand Circular Polarization Receiver Identification Sony Phillips Digital Interface. Interface to transmit digital data to the digital processor. Commonly used as an optical Dolby Digital connector. Credit card sized microcomputer capable of securely storing personal data including financial data such as credit balances. Also known as the CAM. Set-top box Universal Electronics Inc. Universal Time Coordinate
OSD PCM PPV RF RHCP RID S/P DIF Smart card STB UEI UTC

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