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Motorola Surfboard SB4200

Manual

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Related manuals
Motorola Surfboard SB4200 Install Guide
Motorola Surfboard SB4200 Data Sheet

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About

Motorola Surfboard SB4200Motorola SURFboard SB4200 - 38 Mbps Cable modem - USB - Ethernet, Fast Ethernet

PC, Mac, Unix, External

The latest addition to Motorola's SURFboard Cable Modem family, the SURFboard SB4200, has been redesigned with the consumer in mind. The Motorola SURFboard SB4200 features a user-friendly, convenient, top-mounted stand-by switch. The stand-by switch disconnects the USB and Ethernet connection to the CPE without disconnecting the cable modem from the RF network, providing security and flexibility. Competitively priced, the SB4200 includes all the features of previous SURFboard Cable Modems, i... Read more

 

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Motorola SURFboard SB4200 Cable Modem

 

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Comments to date: 2. Page 1 of 1. Average Rating:
lordpom 5:31pm on Tuesday, July 27th, 2010 
Good modem I have had this modem for 5 years now - easy install, great speed and never a problem.
mechonbarsa 8:06pm on Friday, May 7th, 2010 
BEST PRICE AROUND!! This place was the most cheap i found in the entire web,even ebay,price.

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

doc0

Faster!**

Up to 100 times faster than a phone modem

Better!***

A great choice for Internet access
* Unlike analog phone modems and ISDN, youre always on, always connected. ** Actual speed will vary. Many network and other factors affect download speeds. *** SURFboard is made by the company with over 50 years of cable TV expertise.

X Exit

Top and Front Panel
The standby button suspends your Internet service. The six front-panel lights provide information about power, communications, and errors.

1 Standby Switch

Description
Press this switch to disable the Ethernet and USB ports on the SB4200. No data is transmitted or received. Press this switch again to transmit and receive data. The Standby button offers added Internet security. When the standby switch is activated, all other lights turn off. When the light is flashing, startup diagnostics are being performed. A solid light indicates the SB4200 is powered on. When the light is flashing, the SB4200 is scanning for a receive channel connection. A solid light indicates the channel connection is acquired. When the light is flashing, the SB4200 is scanning for the send channel connection. A solid light indicates the channel connection is acquired.
Power LED Receive LED Send LED
When the light is flashing, the SB4200 is scanning for the network configuration server connection. A solid light indicates the network connection is acquired. When the light is flashing, the SB4200 is transmitting or receiving data. When the light is off, the SB4200 is not transmitting or receiving data. After pressing the Standby button on the top of the SB4200, the Standby light turns on indicating the Ethernet and USB ports are disabled (not receiving or transmitting data). Internet service is interrupted until the Standby button is pressed again. The Standby button offers added Internet security.

Online LED Activity

Standby

Rear Panel

The rear panel provides cabling connectors, status lights, and the power receptacle.
When the light is on, the Ethernet connection is available. A blinking light indicates data is being transferred. This port is the Ethernet connector that transfers data to and from your computer. The light is on when a 100Base-T link is established and off when a 10Base-T link is established. This port provides a direct connection to USB equipped computers. This is the recessed reset button. This port transfers data to and from the service provider. This connector provides power to the SB4200.

LINK/ACT

100 USB

CABLE POWER

Before you begin the installation, check that you have:

Power cord

10/100Base-T shielded Ethernet cable
Required for connecting the SB4200 to the AC electrical outlet. Required for connecting to the Ethernet port.
One 10/100Base-T shielded Ethernet cable

USB cable

One USB cable SB4200 User Guide CD-ROM
Required for connecting to the USB port. Contains the User Guide and USB drivers necessary for connecting to USB port.

SB4200 User Guide CD-ROM

You need to purchase a 75-ohm coaxial cable with F-type connectors for connecting your SB4200 to the nearest cable outlet. If you have a TV attached to the cable outlet, you may need a 5-900 MHz splitter to use both the TV and the SB4200. Both the coaxial cable and the RF splitter are readily available at consumer electronic stores.
You must call your service provider to activate your service. You need to provide the media access control (MAC) address. This address is found on the SB4200 bar code label marked HFC MAC ID on the rear panel. The address format is 00:20:40:xx:xx:xx or 00:04:db:xx:xx:xx.

Precautions

Postpone SB4200 installation until there is no risk of thunderstorm or lightning activity in the area. Avoid damaging the SB4200 with static by touching the coaxial cable connector when it is attached to the earth grounded coaxial cable TV wall outlet. Always first touch the coaxial cable connector on the SB4200 when you are disconnecting or re-connecting your USB or Ethernet cable from the SB4200 or your PC. Do not block the ventilation holes on the sides of the cable modem to prevent overheating the SB4200. Do not open the SB4200 cable modem. Refer all service to your local service provider. Wipe the modem with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.
System Requirements Summary

! ! ! !

System Requirements
You need the following to use the SB4200 with your computer system:
Service Provider Computer HTML Browser Ethernet card or SB4200 CD-ROM containing the USB software

Service Provider

You must sign up with a data service provider for access to the Internet and other online services. You should ask your data service provider the following questions:

Be sure that your computer is on and the SB4200 is unplugged. Connect the coaxial TV cable to the cable outlet or splitter and the other end to the SB4200 connector marked CABLE. Hand-tighten the connectors to avoid damaging them. You may need a 5-900 MHz splitter and an additional 75-ohm coaxial cable if you have a TV connected to the cable outlet. Insert the SB4200 CD-ROM into your CD-ROM drive. Plug the power cord into the SB4200 connector marked POWER and the other end to the electrical outlet.

To cable outlet

To electrical outlet
Do not connect both Ethernet and USB cables to the same computer.
To turn on your SB4200, simply plug it in. It is not necessary to unplug it when not in use.
Check that the lights on the front of the SB4200 cycle through the following sequence:
Power flashes during a self-test. When the self-test is successfully complete, the light is solid green. Receive flashes while the SB4200 scans for the receive channel. When the receive channel is locked, the light is solid green. Send flashes while the SB4200 scans for the send channel. When the send channel is locked, the light is solid green. Online flashes while the SB4200 is obtaining configuration information. When the configuration information is obtained, the light is solid green.
Connect your computer to the SB4200 using one of the following methods: USB Ensure the SB4200 CD-ROM is inserted into your CD-ROM drive. The CD-ROM must be in the drive before plugging in the USB cable. Connect the USB cable to the SB4200 port marked USB and the other end to the USB port on the back of your computer. For Windows 98 USB users, go to the next page. For Windows 2000 and Windows Me USB users, go to page 18. Ethernet Connect the 10/100Base-T shielded Ethernet cable to the SB4200 Ethernet connector and the other end to the Ethernet jack on the back of your computer. For an Ethernet connection, skip over the USB instructions and go to Configuring for TCP/IP. During normal operation, the Power, Receive, Send, and Online lights are on and the Activity light flashes when transferring data between the SB4200 and your computer.
Setting Up a USB Driver in Windows 98
After plugging in the USB connector, the window on the left is displayed. Ensure the SB4200 CD-ROM is inserted into your CD-ROM drive. The CD-ROM must be in the drive before plugging in the USB cable.

Click Next.

Be sure the text that reads Search for the best driver for your device is selected as displayed in the upper window on the left. Then, click Next, and the lower window on the left is displayed showing a location. If your computer successfully locates the driver, proceed to step 4.

Setting Up a USB Driver in Windows 2000 and Windows Me
Ensure the SB4200 CD-ROM is inserted into your CD-ROM drive. The CD-ROM must be in the drive before plugging in the USB cable.
After making the USB connection, the Found New Hardware window is displayed.
After several seconds, the Hardware Wizard window is displayed. Click Next, and the lower window is displayed. Be sure that the text that reads Search for a suitable driver for my device is selected and click Next.
Be sure that the CD-ROM drives box is the only one checked as illustrated in the upper window. Click Next, and the lower window is displayed. Click Next.
On the Insert Disk window, D:\ represents the CD-ROM drive. If D:\ is not the CD-ROM drive on your computer, enter the drive letter for your CD-ROM drive. Click OK and the lower window on the left is displayed. Select Browse and then locate a file called Net4100.sys. This file is located on the Motorola SB4200 CD-ROM root directory. Double-click the file called Net4100.sys.
10 On the Files Needed window, click OK and the Found New Hardware Wizard

window is displayed.

11 Click Finish to complete the installation.
If you have any difficulties with the installation process, please follow the instructions for Removing the USB Driver from a Windows 2000 or Windows Me computer that begin on page 46.
The SB4200 contains all necessary software. You don't need to configure the SB4200, but you must configure your computer for TCP/IP (software protocol developed for communication between computers) and check for an IP address. Your service provider may provide additional instructions for setting up your computer.
Configuring for TCP/IP in Windows 95, 98, and Me
The following basic instructions are for Windows 95, 98 and Me. Windows 2000 configuration instructions begin on page 26. If you are using a different operating system, refer to your user guide.
On the Windows Desktop, click Start. Select Settings and then Control Panel from the pop-up menus. Double-click the Network icon on the Control Panel window. Select the Configuration tab on the Network window. Check to see if TCP/IP has been installed for the device being used (Ethernet card or USB). If TCP/IP is displayed in the list of network components, it is installed and you can proceed to step 10. If TCP/IP is not displayed on the list, continue with step 6. Click Add.
Configuring for TCP/IP in Windows 95, 98, and ME

Double-click the Protocol option on Select Network Component Type window. Click Microsoft in the Manufacturers section and then click TCP/IP in the Network Protocol section of Select Network Protocol window. Click OK.
10 Click TCP/IP on the Network window. If you have more than one TCP/IP entry,
choose the one associated with the Ethernet card or USB device connected to the SB4200.
11 Click Properties. 12 Select the IP Address tab on the TCP/IP window. 13 Click Obtain an IP address automatically. 14 Click OK to accept the TCP/IP settings. 15 Click OK to close the Network window. 16 Click OK when prompted to restart your computer and then click OK again.
Configuring for TCP/IP in Windows 2000
The following basic instructions are for Windows 2000 users. Windows 95, 98, and Me instructions begin on page 23. If you are using a different operating system, refer to your user guide.
On the Windows Desktop, click Start. Select Settings and then Control Panel from the pop-up menus. Double-click the Network and Dial-up Connections icon on the Control Panel window. On the Network and Dial-up Connections window, click Local Area Connection #. The value of this number (#) varies from system to system, but usually is 2. The Local Area Connection # Status window is displayed as shown at the top of the next page.
Click Properties and information similar to that shown in the lower window is displayed. If Internet Protocol (TCP/IP) is displayed in the list of network components, TCP/IP is installed and you can proceed to step 10. If TCP/IP is not displayed on the list, continue with step 7 by clicking Install. This causes the Select Network Component Type window to be displayed as shown at the top of the next page.
Click Protocol on the Select Network Component Type window and then click Add. The Select Network Protocol window is displayed similar to the example on the lower left of this page. Click Internet Protocol (TCP/IP) in the Network Protocol section of Select Network Protocol window. Click OK and the Local Area Connection # Properties window is re-displayed as shown at the top of the next page.
10 On the Local Area Connection # Properties window, make sure a check mark is in
the box next to Internet Protocol (TCP/IP). Click Properties. The Internet Protocol (TCP/IP) Properties windows is displayed as shown on the lower left of this page. Make sure that Obtain IP address automatically and Obtain DNS server address automatically are selected.

11 Click OK to accept the TCP/IP settings. 12 Click OK to close the Local Area Connection # Properties window. 13 Click OK when prompted to restart your computer and then click OK again.
Verifying Your IP Address in Windows 95, 98, and Me
The following basic instructions are for Windows 95, 98, and Me. The instructions for verifying your IP address for Windows 2000 are found on the next page. For any other operating system, please refer to your specific operating system guide for IP address verification. To check the IP address:
The values shown for Adapter Address, IP Address, Subnet Mask, and Default Gateway on your PC will be different than those shown in the example above.
On the Windows Desktop, click Start. Select Run. Type winipcfg.exe and click OK. A window similar to the example shown on this page is displayed. Select your adapter namethe Ethernet card or USB device. Click Renew. Click OK after the system displays an IP address.
If autoconfiguration is displayed before IP Address in Windows 98, call your service provider.
If after performing this procedure your computer does not access the Internet, call your service provider. They will assist in your configuration. 30
Verifying Your IP Address in Windows 2000
The following basic instructions are for Windows 2000. The instructions for verifying your IP address for Windows 95, and Me are found on the previous page. For any other operating system, please refer to your specific operating system guide for IP address verification. To check the IP address:
On the Windows Desktop, click Start. Select Run. Type cmd and click OK. A window like the one on the upper left of this page is displayed. Type ipconfig and press ENTER to display your IP configuration. Type exit and press ENTER to return to the Windows operating system.
Improper connections between your PC and the SB4200 and cable network problems are indicated when you receive an Autoconfiguration IP Address. An example is displayed on the upper left of this page. Check your cabling and whether you can see your regular cable-TV channels on your television. After verifying your cable connections and proper operation of the cable-TV system by looking at the channels on your TV, you can attempt to renew your IP address. To renew your IP address:
Type ipconfig /renew and then press ENTER. If a valid IP address is displayed, then Internet access should be available. Type exit and then press ENTER to return to Windows.
If after performing this procedure your computer does not access the Internet, call your service provider. They will assist in your configuration.

If all lights are off except the Standby LED, the cable modem is in Standby mode and you need to press the Standby button to reconnect to your Internet service. Check that your TV is working if you have cable, and that you have a clear TV picture. If you are not receiving your regular TV channels, your data service will not function. 36
Cannot send or receive data (contd)
Check the coaxial cable at the modem and wall outlet and hand-tighten if necessary. Check the IP address (follow the steps in Verifying Your IP Address on page 30); call your service provider if you need an IP address. Check that the USB or Ethernet cable is attached at the modem and your computer. Check that Acrobat Reader 4.0 is installed and selected. Remove the USB driver using the instructions for a Windows 98 or Windows 2000/Windows Me computer that appear on the following pages.
Cannot view User Guide CD video
Operating System problems related to unsuccessful installation of the SB4200 USB driver
Removing the SB4200 Device Listing from Windows 98
On your Windows Desktop, right-click the Network Neighborhood icon and select Properties. The Network window is displayed. Select Motorola SurfBoard USB Cable Modem SB4200, as illustrated in the lower window.
This procedure does not remove the USB driver from your system, it only removes the device listing from your system.
Click Remove and the Network Dialogue window no longer displays Motorola SurfBoard USB Cable Modem in the list. Click OK, and the System Settings Change window is displayed. Click No and go to Removing the USB Driver from Windows 98 on the next page.
Removing the USB Driver from Windows 98
You now need to start Windows Explorer. Start Explorer by clicking Start and then selecting Run. In the Run window, type explorer and then click OK. The Exploring window is displayed as shown on the left.
Be sure that the USB cable has been removed from your PC or SB4200 cable modem. Select your CD-ROM drive. Run the Remove utility from the Motorola SB4200 CD-ROM by double clicking the Remove icon.
The SB4200 USB Driver Removal windows are displayed on this page.
Click Remove Driver. The removal of the SB4200 USB is now complete.
You may get various messages in this step, depending on the previous installation. The status messages you receive are informational only.

After you have removed the USB device, repeat the Windows 98 USB Installation procedure to reinstall the SB4200 with a USB device. If you have problems, please contact your service provider.
Removing the SB4200 Device Listing from Windows 2000 and Windows Me
From your Windows 2000 or Windows Me desktop, click Start. Click Settings. Click the Control Panel icon and the window on the left is displayed. Double-click the Add/Remove Hardware icon. This action starts the Add/Remove Hardware Wizard as illustrated in the upper window on the next page.
Click Next to continue, and the Choose a Hardware Task window is displayed. Select Uninstall/Unplug a device and click Next.
Select Uninstall a device and click Next. The Installed Devices on Your Computer window is displayed. If you unplugged the USB cable from the SB4200 (and saw the Unsafe Removal of a Device window), then the SB4200 will probably not be listed as illustrated in the lower window. If the device is not listed, then click Cancel. If it is listed, highlight the SB4200 and click Next.
On the upper window on the left, select Yes, I want to uninstall this device and click Next.
10 On the lower window, click Finish. 11 Close the Control Panel Window.
Removing the USB Driver from Windows 2000 and Windows Me
Start Windows Explorer. Click Start and then select Run. In the Run window, type explorer and then click OK. Double-click My Computer. Double-click the Motorola (D:) CD Icon. Double-click the REMOVE OUT USB Icon, as illustrated in the window on the left.
The window on the left is displayed. Be sure that the USB Cable Modem is disconnected. Click Remove Driver. Depending on how the device was removed early on in the process, all of the files may not be shown as Successfully Removed and some of the files may be displayed as Not Found. If a file displays a status of Not Found, Windows 2000 or Windows Me removed the file during the Add/Remove Hardware Wizard portion of this de-installation procedure.
Once you have removed the USB device, repeat the Windows 2000 USB Installation procedure to reinstall the SB4200 with a USB device.
If you have problems, please contact your service provider.
Recovery After Installation Errors with Win98_SE and Windows 98
If you are unable to properly install the SB4200 USB driver or receive an error during the installation of this driver, then there may be invalid entries in the Windows Device Manager. Depending on where the error occurred, follow the procedures described in Example 1 or Example 2 on the pages that follow.

Example 1

Leave the USB cable plugged into the SB4200 and your computer.
From the Windows Desktop, right-click the My Computer icon to display a list of options. Highlight and then click Properties at the bottom of the list, and the System Properties window is displayed.
On the System Properties window, click the Device Manager tab. Expand the Universal Serial Bus controllers branch and see if there is an entry for USB Composite Device. Windows 98 Second Edition may also have two entries listed as SB4100 USB Cable Modem under Other Devices. Windows 98 may list two entries as Unknown Devices under Other Devices. These additional entries are automatically removed when the USB Composite Device is removed. Highlight the USB Composite Device and click Remove.
EXTREMELY IMPORTANT: After removal of the USB Composite Device, remove the USB cable from the SB4200 and reboot your computer. Follow the installation instructions starting on page 10 of this User Guide to reinstall the SB4200 USB drivers.

Example 2

The SB4200 drivers may have loaded, but no protocol was bound to the adapter. To see if this is the case:
Remove the USB cable from the SB4200. From the Windows Desktop, right-click the Network Neighborhood icon to display a list of options. Highlight and then click Properties at the bottom of the list. The Network window is displayed. Click the Configuration tab, highlight the Motorola Surfboard USB Cable Modem SB4100 entry, and then click Properties. Click the Bindings tab. If TCP/IP is not listed, either add the protocol to the adapter or remove the entry for Motorola Surfboard USB Cable Modem SB4100.
To remove the entry: In the Network window, highlight Motorola Surfboard USB Cable Modem SB4100 and then press Remove.
EXTREMELY IMPORTANT: After removal of the device, restart your computer. Follow the installation instructions starting on page 10 of this User Guide to reinstall the SB4200 USB drivers. Note: The Motorola Remove program deletes improper Windows 98, Windows 98 Second Edition, Windows ME, and Windows 2000 entries that may have occurred in the installation process. The Remove program and the latest drivers are available for download from the website ftp.surfboard.com. The files are in the following directory: pub/Downloads/SB_USB_Driver in the file called USB Instructions.zip. Prior to running the Remove program, unplug the USB cable from the SB4200. The Remove program performs the same function as the removal of devices performed in Example 1 and Example 2 above.

Contact Us

For Motorola cable modem customer service, technical support, warranty claims, or questions about your Internet service connection, contact your cable service provider For Motorola consumer cable products, education, and support: http://www.motorola.com/broadband.

Glossary

Coaxial cable (coax) A type of wire that consists of a center wire surrounded by insulation and then a grounded shield of braided wire. The shield minimizes electrical and radio frequency interference. The coaxial cable is the primary type of cabling used by the cable television industry and is also widely used for computer networks. The Data-Over-Cable Service Interface Specifications defines interface standards for cable modems and supporting equipment. An opening in a computer where a circuit board can be inserted to add new capabilities to the computer. Expansion slots for PCs come in half- and full-size. Half-size slots are also called 8-bit slots, and full-size slots are called 16-bit slots. PCI expansions slots are always full-size and connect directly to the PCI bus. A connector used in the cable television industry that connects coaxial cable to equipment. An identifier for a computer or device on a TCP/IP network. Networks using the TCP/IP protocol route messages based on the IP address of the destination. Media Access Control address. A hardware address that uniquely identifies each node of a network. The MAC address is used to forward information through a network to its final destination.

DOCSIS Expansion slot

F-type connector IP address MAC address
MHz PCI Splitter TCP/IP VGA Mega Hertz. A measure of radio frequency - millions of cycles per second. One MHz represents one million cycles per second. Peripheral Component Interconnect. Most PCs today include a PCI bus in addition to a more general ISA expansion bus. A splitter is a device that divides the signal power from an input cable equally between two or more signals, each carrying a selected frequency range. Transmission Control Protocol/Internet Protocol. A set of protocols that provides the standards and rules for controlling and managing communications between networks. Video Graphics Array. A graphics display system for PCs. All PCs made today support VGA, and possibly some other more advanced standard.
Got a question? Weve put together a list of questions customers frequently ask.
What is high-speed cable Internet access? Cable Internet access uses cable television wires instead of telephone lines to tap into the information on the Internet. Its extremely fast and affordable, and it doesnt tie up phone lines for incoming or outgoing calls and faxes. How fast are cable modems? Cable modems offer Internet access at speeds up to 100 times faster* than a traditional phone modem. A cable modem user can experience speeds of over 1,000 Kbps. Due to network conditions, such as traffic and the speed of the site youre visiting, actual download rates may vary. Can I still watch cable TV while Im using my cable modem? Yes, cable television lines are capable of handling the cable TV signal as well as sending and receiving information on the Internet - at the same time.

* Actual speed will vary. Many network and other factors affect download speeds.
What is DOCSIS? DOCSIS is the industry standard for cable Internet access. This standard is intended to ensure that all DOCSIS cable modems interface with all DOCSIS-compliant cable systems. Motorolas SB4200 cable modem is DOCSIS compliant. If I have a cable modem, can I still use my old 28.8 Kbps or 56 Kbps modem? Sure! Although once youve experienced the speed of cable Internet access, youll never again want to wait for traditional dial up services. I have more than one computer. Do I need more than one computer modem? No, not if your computers are connected via a network. The SB4200 is capable of supporting current Internet Connection Sharing technologies. Internet Connection Sharing software enables the user to connect more PCs to the Internet by using the PC containing the SB4200 as a gateway. Do I need to change my Internet Service Provider (ISP)? Currently most Internet Service Providers are not set up to handle cable Internet access. Check with your local cable company for your specific information.

Q A Q A

Do I need to subscribe to cable TV to get cable Internet access? No, but you will need to subscribe to cable Internet service. Some systems require that you subscribe to basic service before you can get Internet access and/or offer a discount when you use your own cable modem. Check with your local cable company for specific information. What does the SB4200 limited warranty cover? Contact your service provider. What type of technical support is available? For questions about your Internet service, connection, or cable modem call your cable service provider. What do I do if my modem stops working? Refer to the Troubleshooting section of this User Guide. It has quick tips for diagnosing problems, as well as simple solutions. If you continue to have problems, call your cable service provider.

Q A Q A Q A

Software License
SOFTWARE LICENSE MOTOROLA SOFTWARE MOTOROLA, INC. Broadband Communications Sector Cable Modem Division 101 Tournament Drive Horsham, PA 19044 IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU INSTALL, DOWNLOAD OR USE ANY SEPARATE APPLICATION AND/OR USB DRIVER SOFTWARE AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE MODEM PRODUCT (THE "CABLE MODEM"). BY USING THE CABLE MODEM AND/OR INSTALLING, DOWNLOADING OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE, (i) DO NOT INSTALL OR USE THE SOFTWARE AND (ii) RETURN THE CABLE MODEM AND THE SOFTWARE, INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE CABLE MODEM, TO YOUR SERVICE PROVIDER FOR A FULL REFUND. The Software includes associated media, any printed materials, and any "on-line" or electronic documentation. Software provided by third parties may be subject to separate end-user license agreements from the manufacturers of such Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its 3rd party licensors retain the ownership of the Software.

You may: USE the Software only in connection with the operation of the Cable Modem. TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Cable Modem and all copies of the Software (if applicable) to the same person or destroy any copies not transferred. TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form. You may not: (1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the Software to make it operate on non-compatible hardware. (4) Remove, alter or cause not to be displayed, any copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Cable Modem components in violation of any United States export laws. The Software is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility. MOTOROLA AND ITS 3RD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE SOFTWARE FOR SUCH PURPOSES.
Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall at all times remain with Motorola and its 3rd party licensors. Motorola retains all rights not expressly licensed under this License. The Software, including any images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by Motorola or its 3rd party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Cable Modem or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of Motorola's rights under United States copyright law. This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License. Motorola is not responsible for any third party software provided as a bundled application, or otherwise, with the Software. U.S. GOVERNMENT RESTRICTED RIGHTS The Software, Cable Modem and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is subject to restrictions as set forth in subdivision (1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044.

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SURFboard Cable Modem
With user-friendly enhancements, Motorolas SURFboard SB4200 Cable Modem is made for the marketplace.
The latest addition to Motorolas SURFboard Cable Modem family, the SURFboard SB4200, has been redesigned with the consumer in mind. The Motorola SURFboard SB4200 features a user-friendly, convenient, top-mounted stand-by switch.The stand-by switch disconnects the USB and Ethernet connection to the CPE without disconnecting the cable modem from the RF network, providing security and flexibility. Competitively priced, the SB4200 includes all the features of previous SURFboard Cable Modems, including USB connectivity, software upgrades available over the network, advanced RF design, top-notch field reliability and highperformance processors. It offers both Ethernet and USB interface connectivity to help ensure compatibility with almost any PC or Macintosh network-ready computer system. And its 10/100BaseT auto sensing Ethernet lines allow for seamless communications. Plus, its hardware-ready to support DOCSIS 1.1 specifications, ensuring advanced Quality of Service (QoS).

SB4200

DOCSIS 1.0 CableLabs Certified User-friendly, top-mounted stand-by switch enhances security and convenience LED on the front panel to indicate stand-by status USB network connectivity simplifies installation Capable of downloading at speeds up to 100 times faster than a 28.8k analog phone modem* No telephone lines neededalways on, always connected Compatible with Windows 95/98/2000/Me/NT/XP/Mac/UNIX Supports up to 32 usersideal for home and small businesses Attractive vertical design saves desk space

FEATURES

DOCSIS 1.0 compliant DOCSIS 1.1 hardware based USB for Windows 98/2000/Me/XP Supports up to 32 users (1 via USB and up to 31 via Ethernet or 32 users on Ethernet) Ethernet and USB connections are bridged allowing LAN traffic between USB device and Ethernet LAN 10/100BaseT Ethernet (auto sensing) Remote management via SNMP Software upgradeable over the network Internal power supply Top-mounted stand-by switch enhances network security to end-user Platform independent modem with HTML-based user interface for status troubleshooting Front panel LEDs for easy troubleshooting Multi-language user guide Global safety approval & certificates: CB scheme (EN60950/IEC950) CE-Evaluation test report (EN55022/EN55024)

SPECIFICATIONS

DOWNSTREAM
Modulation. 64 or 256 QAM Maximum Data Rate*. 38 Mbps Bandwidth. 6 MHz Symbol Rate. 64 QAM 5.069 Msym/s Symbol Rate. 256 QAM 5.361 Msym/s Operating Level Range. -15 to +15 dBmV Input Impedance. 75 (nominal) Frequency Range. 88 to 860 MHz

UPSTREAM

Modulation. 16 QAM or QPSK Maximum Data Rate. 10 Mbps Bandwidth. 200 kHz, 400 kHz, 800 kHz,. 1.6 MHz, 3.2 MHz Symbol Rates. 160, 320, 640, 1280 and. 2560 ksym/s Operating Level Range. +8 to +55 dBmV (16QAM). +8 to +58 dBmV (QPSK) Output Impedance. 75 (nominal) Frequency Range. 5 to 42 MHz (edge to edge)

GENERAL

Cable Interface. F-Connector, female, 75 CPE Network Interface. USB, Ethernet 10/100BaseT. (auto sensing) Data Protocol. TCP/IP Dimensions. 7.2" H x 2.0" W x 7.8" L Power. 9 Watts (nominal) Input Power. 100-240 VAC, 50-60 Hz

ENVIRONMENTAL

Operating Temperature. 0 to 40 C Storage Temperature. -30 to 80 C Operating Humidity. 0 to 95% R.H. non-condensing

CONCLUSION

Designed with the consumer in mind, the Motorola SB4200 Cable Modem is ready for high-speed surfing. Its competitively priced and equipped with a top-mounted stand-by switch for enhanced end user security. The SB4200 simplifies installation with its USB interface and is also hardware-ready to support DOCSIS 1.1 specifications, ensuring advanced Quality of Service (QoS), excellent performance, seamless functionality, exceptional value thats innovative technology.
* When compared to traditional 28.8k analog modems. Actual speeds will vary, and are often less than the maximum possible. Upload and download speeds are affected by several factors including, but not limited to: network traffic and services offered by your cable operator or broadband service provider, computer equipment, type of server, number of connections to server, and availability of Internet router(s). MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. Reg. U.S. Pat. & Tm. Off. All other product or service names are the property of their respective owners. 2002 Motorola, Inc. All rights reserved. Printed in the U.S.A. Specifications subject to change.

101 Tournament Drive, Horsham, PA 19044 800.523.6678 www.motorola.com/broadband J-5371-102-5K

 

Technical specifications

Full description

The latest addition to Motorola's SURFboard Cable Modem family, the SURFboard SB4200, has been redesigned with the consumer in mind. The Motorola SURFboard SB4200 features a user-friendly, convenient, top-mounted stand-by switch. The stand-by switch disconnects the USB and Ethernet connection to the CPE without disconnecting the cable modem from the RF network, providing security and flexibility. Competitively priced, the SB4200 includes all the features of previous SURFboard Cable Modems, including USB connectivity, software upgrades available over the network, advanced RF design, top-notch field reliability and high-performance processors. It offers both Ethernet and USB interface connectivity to help ensure compatibility with almost any PC or Macintosh network-ready computer system. And its 10/100BaseT auto-sensing Ethernet lines allow for seamless communications.

General
Device TypeCable modem
Enclosure TypeExternal
Width2 in
Depth7.8 in
Height7.2 in
Modem
Interface TypeUSB
Connectivity TechnologyWired
Max Transfer Rate38 Mbps
Line Coding Format64 QAM, 256 QAM, QPSK, 16 QAM
Networking
TypeNetwork adapter
Connectivity TechnologyWired
Data Link ProtocolEthernet, Fast Ethernet
Data Transfer Rate100 Mbps
Network / Transport ProtocolTCP/IP
Remote Management ProtocolSNMP, HTTP
FeaturesAuto-sensing per device, manageable
Expansion / Connectivity
Interfaces1 x modem - F connector 1 x USB - 4 pin USB Type B 1 x network - Ethernet 10Base-T/100Base-TX - RJ-45
Miscellaneous
Compliant StandardsCE, UL, EN 60950, EN55022, IEC950
Power
Power DevicePower supply - integrated
Voltage RequiredAC 100/240 V ( 50/60 Hz )
Power Consumption Operational9 Watt
Software / System Requirements
Software IncludedDrivers & Utilities
OS RequiredUNIX, Microsoft Windows 95/98, Apple MacOS, Microsoft Windows 2000 / NT4.0, Microsoft Windows Millennium Edition, Microsoft Windows XP
Environmental Parameters
Min Operating Temperature32 °F
Max Operating Temperature104 °F
Humidity Range Operating0 - 95%
Universal Product Identifiers
BrandMotorola
Part NumberSB4200

 

Tags

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