Desk/table bracket installation
The telephone base comes with the desk/table bracket installed and ready for tabletop use. To remove the bracket: 1. Push the bracket away from the telephone base as shown below. Do not remove the bracket by force to avoid breakage of the tabs. To install the bracket: 1. Align the tabs of the bracket with the slots at the bottom of the telephone base as shown in the diagram. 2. Slide the bracket towards the center of the telephone base until it clicks into place.

Dial type

If you have touch-tone service, your telephone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, the dial type must be changed. To change the dial type, refer to the Dial type section on page 12.
If you subscribe to DSL service
If you receive high speed internet through your telephone line (commonly referred to as DSL), and you are experiencing interference during telephone conversations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the telephone base and the telephone wall jack. Contact your DSL provider for a DSL filter.
DSL filter (for DSL users)
To single telephone jack (RJ11C)

Telephone line cord

Telephone settings
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.

Handset layout

Earpiece / (directory/volume) (speakerphone) /FLASH Dialing keys (0-9, *, #) REDIAL/PAUSE Microphone Handset display MENU/SELECT CID/ (caller ID/volume) OFF/CLEAR MUTE REMOVE
Basic operation Telephone settings

Telephone base layout

1. CHARGE light 2. IN USE light 3. /REPEAT 4. Message window 5. FIND HANDSET 6. Speaker 7. VOICEMAIL light 1 8. X/DELETE 9. VOLUME +/4 10. /SKIP 11. ANS ON/OFF 5 (answer on/off) 12. Microphone 13. NO. OF RINGS 14. ANNC (announcement) 15. /PLAY/STOP
When entering the date or time, if the digit is single, a zero must be entered first (i.e. if the time is 6:08, you must enter 0608). The ring melody for the telephone base is set separately from the handset ring melody. See page 28 to set the telephone base melody.

Date and time

Press MENU/SELECT to display menu when in idle mode. Press or to reach Date/Time. Press MENU/SELECT. Use the keypad to set the year. Press MENU/SELECT. Use the keypad to set the date. Press MENU/SELECT. Use the keypad to set the time. Press or to select a.m. or p.m. Press MENU/SELECT. The screen displays Stored and youll hear a confirmation beep.
There are ten handset ringer melodies to choose from. Press MENU/SELECT to display menu when in idle mode. Press or to reach Setup HS. Press MENU/SELECT. Press or to reach Ring melody. Press MENU/SELECT, and a checkmark is shown next to the current ring melody. Press or to scroll through the choices and a sample of each ring melody will be played. Press MENU/SELECT. The screen displays Stored and youll hear a confirmation beep.

Out of range tone

Out of Range KEY BEEPS
The handset is preset to beep whenever any button is pressed. If you wish to change this setting: Press MENU/SELECT to display the menu when in idle mode. Press or to reach Setup HS. Press MENU/SELECT. Press or to reach Tones. Press MENU/SELECT. Press or to reach Key beeps. Press MENU/SELECT. A checkmark is shown next to the current selection. Press or to select On or Off. Press MENU/SELECT. The screen displays Stored and youll hear a confirmation beep.

Key tone

Press MENU/SELECT to display the menu when in idle mode. Press or to reach Setup HS. Press MENU/SELECT. Press or to reach Handset Name. Press MENU/SELECT. Press REMOVE to backspace and erase characters. Press and hold REMOVE to delete the entire entry. Press * to alternate between uppercase and lowercase. Use the keypad to enter characters (see the chart on page 17). Press MENU/SELECT. The screen displays Stored and youll hear a confirmation beep.

Edit handset name

Handset name Language

ENTER NAME HANDSET\ a

Your handset name can be up to 14 characters. Only handset display screens are affected by the language setting.
To change the language for all screen displays: Press MENU/SELECT to display menu when in idle mode. Press or to reach Setup HS. Press MENU/SELECT. Press or to reach Language. Press MENU/SELECT. A checkmark is shown next to the current selection. Press or to choose the desired language. Press MENU/SELECT. The screen displays Stored and youll hear a confirmation beep.

Language

Language Reset
The clear voicemail feature only turns off the displayed NEW VOICEMAIL message and VOICEMAIL light on the telephone base. It does not delete your voicemail message(s). Use this feature when the telephone indicates there is voicemail when you have none or you have accessed your voicemail from a remote location (while away from home). If there is actually a new voicemail message, your local telephone company will continue to send a signal which will cause the NEW VOICEMAIL message in the handset and the telephone base VOICEMAIL light to flash.
The dial type is preset to touch tone. If you have pulse (rotary) service, the dial type must be changed. Press MENU/SELECT to display menu when in idle mode. Press or to reach Setup BS. Press MENU/SELECT. Press or to reach Dial type. Press MENU/SELECT. A checkmark is shown next to the current selection. Press or to choose between tone and Pulse. Press MENU/SELECT. The screen displays Stored and youll hear a confirmation beep.

Dial TYPE Clr VoiceMail

TONE Pulse
If you subscribe to voicemail services provided by your local telephone company, NEW VOICEMAIL will appear on the handset display and the VOICEMAIL light on the telephone base will flash when you have a new voicemail message. This feature allows you to turn off these indicators. Press MENU/SELECT to display the menu when in idle mode. Press or to reach Setup BS. Press MENU/SELECT. Press or to reach Clr VoiceMail. Press MENU/SELECT. The screen displays Indicator off? Press MENU/SELECT. The screen displays Stored and youll hear a confirmation beep.

Press and hold FIND HANDSET to page the handset while listening to messages.

PAGING

Advanced operation
The directory can store up to 50 entries. Each entry may consist of a number up to 24 digits and a name up to 15 characters. The screen displays Empty if there are no records in the directory. The screen displays Full if the directory is full. Press / to enter the directory. Press or to browse and press OFF/CLEAR to exit. -OR Press MENU/SELECT to display menu when in idle mode. Press or to reach directory. Press MENU/SELECT. Press or to reach REVIEW. Press MENU/SELECT. Press or to browse and press OFF/CLEAR to exit.

Directory

Review the directory

DIRECTORY CALL LOG

REVIEW STORE

Search the directory

Entries are sorted alphabetically and names beginning with numbers are listed first. An alphabetical search can be done after entering the directory. Enter the first letter of the name using the chart on page 17. The first name beginning with that letter will be displayed. For example, press 5 (JKL) once to find Jenny, twice to find Kristen, or three times to find Linda. -ORYou can search the directory by pressing or on the handset.

VTECH 1-595-9511

Character of chart
Use the keypad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number key * # Characters by number of key presses 1 space A D G J M P T W 0 # Uppercase/lowercase , ,. & B E H K N Q U X 3 * C F I L O R V Y 4 ? 6 S 8 Z 5 ! 6 / 7 ( 8 ) 9
Press * repeatedly to alternate between upper and lower case when entering characters.
Press REMOVE to backspace and erase a single character. Press and hold REMOVE to delete the entire entry. Press and hold REDIAL/PAUSE to insert a dialing pause (P will be displayed) when entering a telephone number.
Press MENU/SELECT twice to enter the DIRECTORY. Press or to reach STORE and then press MENU/SELECT. The screen displays ENTER Number. Use the keypad to enter the number and then press MENU/SELECT. The screen displays ENTER Name. Use the keypad to enter the characters and then press MENU/SELECT. The screen displays Stored and youll hear a confirmation beep.

Store a directory entry

STORE REVIEW

enter Number

Press / to enter the directory. Press or to scroll to the desired entry, or use the alphabetical search to find it. Press /FLASH or to dial. -OR Press MENU/SELECT to display menu when in idle mode. Press or to reach directory. Press MENU/SELECT. Press or to reach REVIEW. Press MENU/SELECT. Press or to scroll to the desired entry, or use the alphabetical search to find it. Press /FLASH or to dial.

Review redial

Store a redial number to the directory
Press REDIAL/PAUSE to enter the redial list. Press or to scroll to the desired entry. Press MENU/SELECT. The screen displays enter Name. Use the keypad to enter the name and then press MENU/SELECT. The screen displays Stored and youll hear a confirmation beep.
Press REDIAL/PAUSE to enter the redial list. Press or to scroll to the desired entry. Press /FLASH or to dial.

Dial from redial

Delete from redial
Press REDIAL/PAUSE to enter the redial list. To delete one entry Press or to scroll to the desired entry and then press REMOVE. The screen displays DELETED and youll hear a confirmation beep. To delete all entries Press and hold REMOVE. The screen displays Delete All? Press MENU/SELECT. The screen displays Deleted and youll hear a confirmation beep.
Answering system operation
The answering system can record up to 99 messages, depending on the length of each message. The total maximum recording time is 15 minutes and each individual message can be up to four minutes long. Messages will remain available for replay until they are deleted.

X/DELETE

Press to delete message currently playing. When idle, press and hold to delete all messages (page 31).

Message capacity

/REPEAT
Press to repeat a message (page 31).
Press to skip to next message (page 31).
/ /VOLUME+/Press to adjust volume during playback (page 31). Press to adjust call screening volume (page 31). Press to adjust ringer volume while the telephone is ringing (page 28).

Message window

Shows the status and number of messages (page 33).

/PLAY/STOP

Press to play or stop playing messages (page 31).

ANS ON/OFF

Press to turn on or off the answering system (page 27).
Press to play or record the outgoing announcement (page 30).
Activate the answering system
The ANS ON/OFF must be on (the button light will be on) in order for the machine to answer calls and record messages. If the button light is off then calls will not be answered. To turn on/off the answering system, press ANS ON/OFF to choose between on and off. Use the volume control button on the telephone base to adjust the volume at anytime during the setup procedure.
When ANS ON/OFF is turned off, your telephone will ring 10 times before answering and prompting for the remote access code.
This feature allows you to select the number of times the telephone rings before the answering system answers. You can choose from two, four, six, eight rings or toll saver. When toll saver is activated, the answering system answers after two rings when there are new messages, and after six rings when there are no new messages. Press NO. OF RINGS when in idle mode and the system announces the current setting. The system announces To change the setting, press number of rings again. Press NO. OF RINGS repeatedly until the desired setting is announced. If you do not press the ANNC button for about two seconds, the setting will be saved and there is a confirmation beep.

Set number of rings

Set telephone base date and time
The answering system announces the day and time the message was received before playing each message. Set the date and time before using the answering system so all messages are dated correctly. Setting handset date and time will simultaneously update the telephone base date and time. The system will announce Please set the handset clock before message playback if you do not set the date and time before using this system.
The ring melody for the handset is set separately from the telephone base ring melody. See page 8 to set the handset ringer melody. The volume of the handset ringer is set separately from the telephone base ringer. See page 9 to change the handset ringer volume.
There are six ring melodies to choose from. Press MENU/SELECT on the handset to display menu when in idle mode. Press or to reach Setup BS. Press MENU/SELECT. Press or to reach BS melody. Press MENU/SELECT and a checkmark is shown next to the current melody. Press or to scroll through the choices and a sample of each melody will be played on the telephone base. Press MENU/SELECT to confirm selection. The screen displays Stored and youll hear a confirmation beep.
Set telephone base melody

Setup BS Date/Time

BS Melody BS RINGER VOL
Set telephone base ringer volume
You can adjust the telephone base ringer volume to one of eight different levels, or turn the telephone base ringer off. Press MENU/SELECT on the handset in idle mode. Press or to reach Setup BS. Press MENU/SELECT. Press or to reach bs ringer vol. Press MENU/SELECT. Press or to scroll through the choices and a sample of each ring volume will be played at the telephone base. Press MENU/SELECT to confirm selection. The screen displays Stored and youll hear a confirmation beep. You can also adjust the telephone base ringer volume by pressing VOL+/on the telephone base while the telephone is ringing.
A four-digit security code is required for remote access to the answering system from any touch tone telephone. The factory default code is 0000. To change the PIN on your telephone: Press MENU/SELECT on the handset in idle mode. Press or to reach Setup BS. Press MENU/SELECT. Press or to reach CHANGE ITAD PIN. Press MENU/SELECT. The screen displays Enter PIN. Enter the PIN (default 0000) then press MENU/SELECT. The screen displays New PIN. Enter the desired PIN and press MENU/SELECT. The screen displays Repeat PIN. Enter the new PIN again and press MENU/SELECT. The screen displays Stored and youll hear a confirmation beep. If a wrong PIN is entered, the screen displays WRONG PIN, retry after two seconds.
Personal identification number (PIN)

Change ITAD PIN

Enter PIN

NEW PIN

repeat PIN

Outgoing announcements

The announcement can be up to 90 seconds in length. When your own recorded announcement is deleted, calls will be answered with the preset announcement.
An outgoing announcement is the message callers hear when calls are answered by the answering system. The telephone is preset with an announcement that answers calls with Hello, please leave a message after the tone. You can use this default announcement, or replace it with your own.

Play the announcement

Press ANNC in idle mode. The system announces Announcement, press PLAY or press ANNC again to record a new announcement. Press /PLAY/STOP and the announcement will be played. Press ANNC in idle mode, and the system announces Announcement, press PLAY or press ANNC again to record a new announcement. Press ANNC again and the system announces Record after the tone, press stop when you are done. After the tone, speak towards the microphone at the bottom front of the telephone base from about nine inches away. Press /PLAY/STOP when finished. The answering system will automatically playback the newly recorded announcement and there will be a confirmation tone. Press /PLAY/ STOP to stop the playback at any time. If you do not like the announcement just recorded, press ANNC to record again before the confirmation tone.
Record your own announcement

Delete your announcement

Press ANNC in idle mode, and the system announces Announcement, press PLAY or press ANNC again to record a new announcement. Press /PLAY/STOP and then press DELETE when the system is playing the outgoing announcement. The system announces Announcement deleted. Press /PLAY/STOP to listen to messages. Press /PLAY/STOP again to stop playback. If there are new messages, the system will announce the number of new and old messages then play the new messages (oldest first). If there are no new messages, the system will announce the number of old messages and playback all messages (oldest first). Before each message is played, the day and time it was received will be announced.
Messages can only be deleted after they are played. When the answering machine is recording an incoming message or in idle mode, the call screening volume can be adjusted by pressing VOL+/on the telephone base.

Message playback

Options during playback
Press / /VOLUME to adjust the speaker volume. Press /SKIP to skip to the next message. Press /REPEAT to repeat the message currently playing. Press X/DELETE to delete the current message. The system will advance to the next message.
Press and hold X/DELETE when in idle mode. The system announces All old messages deleted.

Delete all messages

Remote access
During remote access, if no key is pressed within eight seconds, the remote access call is automatically disconnected.

After the battery is fully charged for 16 hours, you can expect the following performance:
Operation While in use (talking) While not in use (standby*)
*Handset is off the telephone base but not in use.
Operating time 10 hours 100 hours
The battery needs charging when: A new battery is installed in the handset. Battery indicator on screen is flashing. CAUTION: 1. Use only the supplied battery (part number 89-1326-00-00) or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada go to visit www.vtechcanada.com or dial 1 (800) 267-7377. 2. Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions. 3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. 4. Exercise care in handling batteries in order not to create a short circuit by letting them come into contact with conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns. 5. Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool). 5. Do not place this product on an unstable surface such as a table, shelf or stand. This product may fall, causing serious damage. 6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in an area where proper ventilation is not provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. 8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. 9. Never push objects of any kind into this product through slots in the telephone base or handset as they may touch dangerous voltage points or create a short circuit that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. 12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions, as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. E. If the product has been dropped and the telephone base and/or handset has been damaged. F. If the product exhibits a distinct change in performance. 13. The power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. 14. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 15. Do not use the telephone to report a gas leak in the vicinity of the leak. 16. Only put the handset of your telephone next to your ear when it is in normal talk mode. CAUTION: Use only the power adapter provided with this product. To purchase, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada go to www.vtechcanada.com or dial 1 (800) 267-7377.

The CHARGE light is off.

There is no dial tone.
First, try all the above suggestions. Move the cordless handset closer to the telephone base. It might be out of range. The telephone line cord might be malfunctioning. Try installing a new telephone line cord. Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on the other telephone either, the problem is in your wiring or local service. Contact your local telephone company.
My handset displays CONNECTING. My handset displays NOT AVAILABLE.
Move the handset closer to the telephone base. You might have moved out of range. Move the handset closer to the telephone base. You might have moved out of range. Make sure no other handset is reviewing the call log when an attempt is denied.
The telephone does not ring when there is an incoming call.
Make sure the ringer is on (see page 9 for handset and page 27 for telephone base). Make sure the telephone line cord and power adapter are plugged in properly (see page 3). The cordless handset may be too far from the telephone base. Move it closer to the telephone base. There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them. If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply). Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply). The telephone line cord might be malfunctioning. Try installing a new telephone line cord. Remove and re-insert the battery and place the cordless handset in the telephone base. Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.

I cannot dial out.

First, try all the above suggestions. Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. Make sure the telephone is set to the correct dial type (pulse dial or tone dial) for the service in your area. See Dial type section on page 12 to set the dial type. If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply). Eliminate any background noise. Noise from a television, radio, or other appliances may cause the telephone not to dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise.

Make sure you subscribe to caller ID with call waiting features provided by the local telephone company. The caller may not be calling from an area which supports caller ID. Both you and the callers telephone companies must use equipment which are compatible with caller ID service. If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information. Make sure the answering system is on. When the answering system is on, the red light on the ANSWER ON/OFF key should be lit. If toll saver is activated, the number of rings changes to two when there are new messages waiting (page 27). If the memory is full or if the answering system is off, the system will answer after ten rings. In some cases, the answering system will be affected by the ringing system used by the local telephone company. When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base. Make sure there is no background noise (television, music, traffic, etc.) when recording.
The answering system does not answer after the correct number of rings.
The announcement message is not clear.
The answering system does not record messages. The messages on the answering system are incomplete.
Make sure the answering system is on.
If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. If the caller pauses for more than five consecutive seconds, the system stops recording and disconnects the call. If the memory on the system becomes full during a message, the system stops recording and disconnects the call. If the callers voice is very soft, the system may stop recording and disconnect the call. Press
The messages on the system are very difficult to hear. The answering system does not respond to remote commands.
/VOLUME on the telephone base to increase the speaker volume.
Make sure your remote access code is correct (page 32). Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system. The answering system may not detect the remote access code when the announcement is playing. Wait until the announcement is over before entering the code. There may be interference on the telephone line you are using. Press the keypad keys firmly when dialing.
My cordless handset beeps and is not performing normally.
Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different working electrical outlet not controlled by a wall switch. Move the cordless handset closer to the telephone base. It may be out of range. Reset the telephone base by unplugging the units electrical power. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize. Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones. If the unit is not responding normally, try putting the cordless handset in the telephone base. If it does not seem to respond, try the following (in the order listed): Disconnect the power to the telephone base. Disconnect the battery on the cordless handset. Wait a few minutes before connecting power to the telephone base. Re-install the battery and place the cordless handset into the telephone base. Wait for the cordless handset to synchronize its connection with the telephone base. Allow up to one minute for this to take place.

Warranty

What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (Consumer or you) that the Product and all accessories provided in the sales package (Product) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (Materially Defective Product)? During the limited warranty period, VTechs authorized service representative will repair or replace at VTechs option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTechs option, is your exclusive remedy. VTech will return repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty? This limited warranty does not cover: 1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without valid proof of purchase (see item 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? To obtain warranty service in the United States of America, please call 1 (800) 595-9511; In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the users manual - a check of the Product controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service? 1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include valid proof of purchase (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other Limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTechs responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS-213 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The term IC: before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. This Class B digital apparatus complies with Canadian ICES-003.

The RBRC seal

The RBRC Seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste, which may be illegal in your area.

VTechs participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTechs involvement in this program is part of its commitment to protecting our environment and conserving natural resources.
RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.

Technical specifications

Frequency control Transmit frequency Channels Nominal effective range Size Weight Power requirements Memory Crystal controlled PLL synthesizer Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448MHz 5 Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Handset: 170.9mm X 48.1mm X 25.8mm Telephone base: 179.8mm X 123.8mm X 95.0mm Handset: 131.0 grams (including battery) Telephone base: 296.8 grams Handset: 2.4V DC 600mAh NiMH battery Telephone base: 6V DC @ 600mA Handset directory: 50 memory locations; up to 24 digits and 15 characters Handset call log: 50 memory locations; up to 20 digits and 15 characters
A About cordless telephones 50 Activate the answering system 27 Advanced operation 16 Answering system operation 26 B Basic operation 14 Battery 9, 37 C Caller ID 20 Call log 21, 36 Call waiting 14 Chart of characters 17 Clear voicemail 12 D Date and time 8 Delete all messages 31 Delete from redial 25 Delete from the call log 23 Delete from the directory 19 Delete your announcement 31 Desk/table bracket installation 4 Dial a call log number 22 Dial a directory entry 18 Dial from redial 25 Dial type 4, 12 Directory 16 DSL filter 5 E Edit a directory entry 19 Edit handset name 11 F FCC, ACTA and IC regulations 52 Find Handset 15 H Handset and telephone base indicators 34 Handset display screen messages 35 Handset icons 34 Handset layout 6 Handset light 34 I Important safety instructions 38 Index 56 Installation 1 Install handset battery 2 K Key tone 10 L Language 11 M Maintenance 49 Make, answer and end calls 14 Message capacity 26 Message playback 31 Message window displays 33 Mute 14 O Operating range 49 Options during playback 31 Options while on calls 14 Outgoing announcements 30 Out of range tone 10 P Parts checklist 1 Personal identification number (PIN) 29 Play the announcement 30

on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 38 of this manual.
This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
The ENERGY STAR program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines.

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Congratulations

Table of contents

Installation . . . . . . . . . . . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1 Install handset battery. 2 Telephone base installation . . . . . . . . . . . . . . . 3 Desk/table bracket installation . . . . . . . . . . . . . . 4 Dial type . . . . . . . . . . . . . . . . . . . . . . . . . 4 DSL filter. . . . . . . . . . . . . . . . . . . . . . . . . 5 Telephone settings . . . . . . . . . . . . . . . . . . . . 6 Handset layout . . . . . . . . . . . . . . . . . . . . . . 6 Telephone base layout . . . . . . . . . . . . . . . . . . 7 Date and time . . . . . . . . . . . . . . . . . . . . . . 8 Ring melody . . . . . . . . . . . . . . . . . . . . . . . 8 Ring volume . . . . . . . . . . . . . . . . . . . . . . . 9 Battery low tone . . . . . . . . . . . . . . . . . . . . . 9 Out of range tone . . . . . . . . . . . . . . . . . . . . 10 Key tone . . . . . . . . . . . . . . . . . . . . . . . . . 10 Edit handset name . . . . . . . . . . . . . . . . . . . 11 Language . . . . . . . . . . . . . . . . . . . . . . . . 11 Dial type . . . . . . . . . . . . . . . . . . . . . . . . . 12 Clear voicemail . . . . . . . . . . . . . . . . . . . . . 12 Reset to default settings . . . . . . . . . . . . . . . . 13 Temporary tone dialing . . . . . . . . . . . . . . . . . 13 Basic operation . . . . . . . . . . . . . . . . . . . . . 14 Make, answer and end calls . . . . . . . . . . . . . . 14 Options while on calls . . . . . . . . . . . . . . . . . . 14 Speakerphone . . . . . . . . . . . . . . . . . . . . . . 14 Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Call waiting . . . . . . . . . . . . . . . . . . . . . . . 14 Find handset . . . . . . . . . . . . . . . . . . . . . . 15 Advanced operation . . . . . . . . . . . . . . . . . . . 16 Directory . . . . . . . . . . . . . . . . . . . . . . . . . 16 Review the directory . . . . . . . . . . . . . . . . . . 16 Search the directory. . . . . . . . . . . . . . . . . . . 16 Character of chart . . . . . . . . . . . . . . . . . . . . 17 Store a directory entry . . . . . . . . . . . . . . . . . 18 Dial a directory entry . . . . . . . . . . . . . . . . . . 18 Edit a directory entry . . . . . . . . . . . . . . . . . . 19 Delete from the directory . . . . . . . . . . . . . . . . 19 Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . 20 Call log . . . . . . . . . . . . . . . . . . . . . . . . . 21 Review the call log . . . . . . . . . . . . . . . . . . . 21 Dial a call log number . . . . . . . . . . . . . . . . . . 22 Store a call log number . . . . . . . . . . . . . . . . . 22 Delete from the call log . . . . . . . . . . . . . . . . . 23 Redial . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Review redial . . . . . . . . . . . . . . . . . . . . . . 24 Store a redial number to the directory . . . . . . . . . 24 Dial from redial . . . . . . . . . . . . . . . . . . . . . 25 Delete from redial . . . . . . . . . . . . . . . . . . . . 25 Answering system operation . . . . . . . . . . . . . . 26

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Message capacity . . . . . . . . . . . . . . . . . . . . 26 Activate the answering system . . . . . . . . . . . . . 27 Set number of rings . . . . . . . . . . . . . . . . . . . 27 Set telephone base date and time . . . . . . . . . . . 27 Set telephone base melody . . . . . . . . . . . . . . . 28 Set telephone base ringer volume . . . . . . . . . . . 28 Personal identification number (PIN) . . . . . . . . . . 29 Outgoing announcements. 30 Play the announcement . . . . . . . . . . . . . . . . 30 Record your own announcement . . . . . . . . . . . . 30 Delete your announcement . . . . . . . . . . . . . . . 31 Message playback . . . . . . . . . . . . . . . . . . . 31 Options during playback . . . . . . . . . . . . . . . . 31 Delete all messages. . . . . . . . . . . . . . . . . . . 31 Remote access . . . . . . . . . . . . . . . . . . . . . 32 Message window displays . . . . . . . . . . . . . . . 33 Handset and telephone base indicators . . . . . . . . 34 Handset light . . . . . . . . . . . . . . . . . . . . . . 34 Telephone base lights . . . . . . . . . . . . . . . . . . 34 Handset icons . . . . . . . . . . . . . . . . . . . . . . 34 Handset display screen messages . . . . . . . . . . . 35 Call log display screen messages . . . . . . . . . . . 36 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Important safety instructions . . . . . . . . . . . . . . 38 Troubleshooting . . . . . . . . . . . . . . . . . . . . . 39 Operating range . . . . . . . . . . . . . . . . . . . . . 49 Maintenance. . . . . . . . . . . . . . . . . . . . . . . 49 About cordless telephones . . . . . . . . . . . . . . . 50 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 50 FCC, ACTA and IC regulations . . . . . . . . . . . . . 52 The RBRC seal. . . . . . . . . . . . . . . . . . . . . 54 Technical specifications . . . . . . . . . . . . . . . . . 55 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Installation

Parts checklist
Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: 1. Quick start guide 2. Handset 3. Telephone base 4. Users manual 5. Base power adapter 6. Battery 7. Battery compartment cover 8. Telephone line cord
To purchase replacement batteries or obtain a replacement power adapter, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada go to www.vtechcanada. com or dial 1 (800) 267-7377.

Basic operation

1. Quick start guide

2. Handset

3. Telephone base

4. Users manual

5. Base power adapter

6. Battery

7. Battery compartment cover

8. Telephone line cord

If the handset will not be used for a long period of time, remove the battery to prevent possible leakage. To purchase replacement batteries, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada go to www.vtechcanada. com or dial 1 (800) 267-7377.
Align the two holes in the plug with the socket pins according to the color-coded label in the battery compartment, then snap the plug into place. Place the battery into the compartment. Position the battery compartment cover and slide it upwards until it clicks into place. Put the handset in the telephone base to charge the new battery for at least 16 hours. The battery may have enough charge for short calls. For best performance, charge t for at least 16 hours. You can keep the battery charged by returning the handset to the telephone base after each use. When the battery power is fully depleted, a full recharge takes about 16 hours. For further information on batteries, please see the Battery section on page 37.

Install handset battery

color-coded label
Telephone base installation
Install the telephone base and the charger as shown below. Choose a location away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens and refrigerators. Avoid excessive heat, cold, dust or moisture. 1. Plug the telephone line cord into a telephone wall jack. 2. Plug the power adapter into an electrical outlet not controlled by a wall switch. Use only the VTech batteries and power adapters (or equivalent) supplied with this telephone. To obtain a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada go to www.vtechcanada. com or dial 1 (800) 267-7377. This power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-thetable or cabinet outlet.

RING MELODY Ring volume

Melody 1 Melody 2

Stored

Ring volume
The handset ringer volume can be adjusted from five levels. Press MENU/SELECT to display menu when in idle mode. Press or to reach Setup HS. Press MENU/SELECT. Press or to reach Ring volume. Press MENU/SELECT. Press or to scroll through the choices and a sample of each ring volume will be played. Press MENU/SELECT to confirm. The screen displays Stored and youll hear a confirmation beep. You can adjust the ringer volume by pressing VOL+ /VOL- on the telephone base when the telephone is ringing.
The handset will not ring when the ringer volume is at the lowest setting. A ringer off icon will be displayed. While the telephone is ringing, you can temporarily silence the ringer by pressing OFF/CLEAR or MUTE. The ringer off icon will be displayed. The next call will ring normally. The volume of the telephone base ringer is set separately from the handset ringer. See page 28 to set the telephone base ringer volume.

Tones Handset name

Battery low tone
The handset will beep to alert you when the battery level is low. If you wish to change this setting: Press MENU/SELECT to display the menu when in idle mode. Press or to reach Setup HS. Press MENU/SELECT. Press or to reach Tones. Press MENU/SELECT. Press or to reach Battery low. Press MENU/SELECT. A checkmark is shown next to the current selection. Press or to choose On or Off. Press MENU/SELECT. The screen displays Stored and youll hear a confirmation beep.

Battery low Out of Range

On Off

Out of range tone

Press OFF/CLEAR at anytime to return to the previous screen. Press and hold OFF/CLEAR at anytime to exit the menu.
The handset will beep during a conversation when it is out of range from the telephone base. This tone is preset to On. Press MENU/SELECT to display the menu when in idle mode. Press or to reach Setup HS. Press MENU/SELECT. Press or to reach Tones. Press MENU/SELECT. Press or to reach Out of Range. Press MENU/SELECT. A checkmark is shown next to the current selection. Press or to choose On or Off. Press MENU/SELECT. The screen displays Stored and youll hear a confirmation beep.

Out of Range KEY BEEPS

Key tone
The handset is preset to beep whenever any button is pressed. If you wish to change this setting: Press MENU/SELECT to display the menu when in idle mode. Press or to reach Setup HS. Press MENU/SELECT. Press or to reach Tones. Press MENU/SELECT. Press or to reach Key beeps. Press MENU/SELECT. A checkmark is shown next to the current selection. Press or to select On or Off. Press MENU/SELECT. The screen displays Stored and youll hear a confirmation beep.

Press / to enter the directory. Press or to scroll to the desired entry, or use the alphabetical search to find it. Press /FLASH or to dial. -OR Press MENU/SELECT to display menu when in idle mode. Press or to reach directory. Press MENU/SELECT. Press or to reach REVIEW. Press MENU/SELECT. Press or to scroll to the desired entry, or use the alphabetical search to find it. Press /FLASH or to dial.

ENTER NAME a

STORED

Edit a directory entry

Press / or MENU/SELECT three times to enter the directory. Press or to scroll to the desired entry or use the alphabetical search to find the number. Press MENU/SELECT. The screen displays Enter number. Use REMOVE and the keypad to edit the number and MENU/SELECT. press The screen displays ENTER NAME. Use REMOVE and the keypad to edit the name and then press MENU/SELECT. The screen displays Stored and youll hear a confirmation beep.
Press OFF/CLEAR to return to previous screen. Press and hold OFF/CLEAR to exit the menu if you do not want to delete all the entries.
Delete from the directory

Press Press

/ or MENU/SELECT three times to enter the directory. or to scroll to the desired entry.
To delete one entry Press REMOVE. The screen displays Deleted and youll hear a confirmation beep. To delete all entries Press and hold REMOVE. The screen displays Delete All? Press MENU/SELECT. The screen displays Deleted and youll hear a confirmation beep.

Deleted

Delete all?

About caller ID

If you subscribe to caller ID service from your local telephone company, this feature displays the name and telephone number of the caller before answering a call (even when you are on another call). The caller ID features of this product will work only if you subscribe to caller ID service and both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. Contact your local telephone company if: you have both caller ID and call waiting, but as separate services (you may need combined service), you have only caller ID service, or only call waiting service, you do not subscribe to caller ID or call waiting services but wish to try them. There may be fees for these services, and they may not be available in all areas. This product can be used without subscribing to either caller ID or combined caller ID with call waiting service, although the caller ID features of this product will not function.

ANS ON/OFF

Press to turn on or off the answering system (page 27).
Press to play or record the outgoing announcement (page 30).
Activate the answering system
The ANS ON/OFF must be on (the button light will be on) in order for the machine to answer calls and record messages. If the button light is off then calls will not be answered. To turn on/off the answering system, press ANS ON/OFF to choose between on and off. Use the volume control button on the telephone base to adjust the volume at anytime during the setup procedure.
When ANS ON/OFF is turned off, your telephone will ring 10 times before answering and prompting for the remote access code.

Set number of rings

This feature allows you to select the number of times the telephone rings before the answering system answers. You can choose from two, four, six, eight rings or toll saver. When toll saver is activated, the answering system answers after two rings when there are new messages, and after six rings when there are no new messages. Press NO. OF RINGS when in idle mode and the system announces the current setting. The system announces To change the setting, press number of rings again. Press NO. OF RINGS repeatedly until the desired setting is announced. If you do not press the ANNC button for about two seconds, the setting will be saved and there is a confirmation beep.
Set telephone base date and time
The answering system announces the day and time the message was received before playing each message. Set the date and time before using the answering system so all messages are dated correctly. Setting handset date and time will simultaneously update the telephone base date and time. The system will announce Please set the handset clock before message playback if you do not set the date and time before using this system.
Set telephone base melody
The ring melody for the handset is set separately from the telephone base ring melody. See page 8 to set the handset ringer melody. The volume of the handset ringer is set separately from the telephone base ringer. See page 9 to change the handset ringer volume.
There are six ring melodies to choose from. Press MENU/SELECT on the handset to display menu when in idle mode. Press or to reach Setup BS. Press MENU/SELECT. Press or to reach BS melody. Press MENU/SELECT and a checkmark is shown next to the current melody. Press or to scroll through the choices and a sample of each melody will be played on the telephone base. Press MENU/SELECT to confirm selection. The screen displays Stored and youll hear a confirmation beep.

SAVE THESE INSTRUCTIONS

38 www.vtechphones.com

Troubleshooting

Problem
My telephone does not work at all.
If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www. vtechphones.com, or call 1 (800) 595-9511; in Canada go to www.vtechcanada.com or dial 1 (800) 267-7377.

Suggestion

Make sure the battery is installed and charged correctly (page 2). For optimum daily performance, return the cordless handset to the telephone base after use. Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack. Unplug the units electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize. Charge the battery in the cordless handset for at least 16 hours. Remove and re-insert the battery. If that still does not work, it may be necessary to purchase a new battery. Disconnect the telephone base from the jack and plug in a working telephone. If this telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company. Place the handset in the telephone base for recharging. Remove and re-install the battery and use it normally until fully discharged, then recharge the handset on the telephone base for 16 hours. If the above measures do not correct the problem, the battery may need to be replaced.
Low Battery is displayed on screen.
The battery does not charge in the handset or the handset battery does not accept charge.
Make sure the handset is placed in the telephone base correctly. The CHARGE light on the telephone base should be on. Remove the battery from the handset and then re-install it in the handset. Put the handset back to the telephone base and charge for 16 hours. If the cordless handset is in the telephone base but the CHARGE light is not on, see The charge light is off in this section. It may be necessary to purchase a new battery. Please see the Battery section of this users manual (page 37). The telephone might be malfunctioning. Please see the Warranty section of this users manual (page 50) for further instruction. Clean the charging contacts on the cordless handset(s) and telephone base each month using a pencil eraser or a dry non-abrasive fabric. Make sure the power adapter and telephone line cords are plugged in correctly and securely. Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and telephone base to reset. The telephone might be malfunctioning. Please see to the Warranty section of this users manual (page 50) for further instruction.

The system does not receive caller ID or the system does not display caller ID during call waiting.
Make sure you subscribe to caller ID with call waiting features provided by the local telephone company. The caller may not be calling from an area which supports caller ID. Both you and the callers telephone companies must use equipment which are compatible with caller ID service. If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information. Make sure the answering system is on. When the answering system is on, the red light on the ANSWER ON/OFF key should be lit. If toll saver is activated, the number of rings changes to two when there are new messages waiting (page 27). If the memory is full or if the answering system is off, the system will answer after ten rings. In some cases, the answering system will be affected by the ringing system used by the local telephone company. When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base. Make sure there is no background noise (television, music, traffic, etc.) when recording.
The answering system does not answer after the correct number of rings.
The announcement message is not clear.
The answering system does not record messages. The messages on the answering system are incomplete.
Make sure the answering system is on.
If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. If the caller pauses for more than five consecutive seconds, the system stops recording and disconnects the call. If the memory on the system becomes full during a message, the system stops recording and disconnects the call. If the callers voice is very soft, the system may stop recording and disconnect the call. Press
The messages on the system are very difficult to hear. The answering system does not respond to remote commands.

Maintenance

Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.
About cordless telephones
Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. Electrical Power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted. Potential TV Interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. Rechargeable Batteries: This product contains either Nickel-Cadmium or Nickel-Metal Hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. Nickel-Metal Hydride Rechargeable Batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

Warranty

What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (Consumer or you) that the Product and all accessories provided in the sales package (Product) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (Materially Defective Product)? During the limited warranty period, VTechs authorized service representative will repair or replace at VTechs option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTechs option, is your exclusive remedy. VTech will return repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty? This limited warranty does not cover: 1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without valid proof of purchase (see item 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? To obtain warranty service in the United States of America, please call 1 (800) 595-9511; In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the users manual - a check of the Product controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service? 1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include valid proof of purchase (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other Limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTechs responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS-213 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The term IC: before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. This Class B digital apparatus complies with Canadian ICES-003.

The RBRC seal

The RBRC Seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste, which may be illegal in your area.
VTechs participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTechs involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.

Technical specifications

Frequency control Transmit frequency Channels Nominal effective range Size Weight Power requirements Memory Crystal controlled PLL synthesizer Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448MHz 5 Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Handset: 170.9mm X 48.1mm X 25.8mm Telephone base: 179.8mm X 123.8mm X 95.0mm Handset: 131.0 grams (including battery) Telephone base: 296.8 grams Handset: 2.4V DC 600mAh NiMH battery Telephone base: 6V DC @ 600mA Handset directory: 50 memory locations; up to 24 digits and 15 characters Handset call log: 50 memory locations; up to 20 digits and 15 characters
A About cordless telephones 50 Activate the answering system 27 Advanced operation 16 Answering system operation 26 B Basic operation 14 Battery 9, 37 C Caller ID 20 Call log 21, 36 Call waiting 14 Chart of characters 17 Clear voicemail 12 D Date and time 8 Delete all messages 31 Delete from redial 25 Delete from the call log 23 Delete from the directory 19 Delete your announcement 31 Desk/table bracket installation 4 Dial a call log number 22 Dial a directory entry 18 Dial from redial 25 Dial type 4, 12 Directory 16 DSL filter 5 E Edit a directory entry 19 Edit handset name 11 F FCC, ACTA and IC regulations 52 Find Handset 15 H Handset and telephone base indicators 34 Handset display screen messages 35 Handset icons 34 Handset layout 6 Handset light 34 I Important safety instructions 38 Index 56 Installation 1 Install handset battery 2 K Key tone 10 L Language 11 M Maintenance 49 Make, answer and end calls 14 Message capacity 26 Message playback 31 Message window displays 33 Mute 14 O Operating range 49 Options during playback 31 Options while on calls 14 Outgoing announcements 30 Out of range tone 10 P Parts checklist 1 Personal identification number (PIN) 29 Play the announcement 30
R Record your own announcement 30 Redial 24 Remote access 32 Reset to default settings 13 Review redial 24 Review the call log 21 Review the directory 16 Ring melody 8 Ring volume 9 S Search the directory 16 Set number of rings 27 Set telephone base date and time 27 Set telephone base melody 28 Set telephone base ringer volume 28 Speakerphone 14 Store an entry in the directory 18 Store a number from redial to the directory 24 Store a call log number 22 T Technical specifications 55 Telephone base 3, 7

Telephone base lights 34 Telephone settings 6 Temporary tone dialing 13 The RBRC seal 54 Troubleshooting 39 V Volume

W Warranty 50

VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C. Copyright 2006 for VTECH TELECOMMUNICATIONS LTD. Printed in China.

91-001156-060-100

Users manual

Model: 6032