Safety Information

2004 - 2007 Emblaze-VCON Ltd. All Rights Reserved. Information in this document is subject to change without notice. No part of this document can be reproduced or transmitted in any form or by any means electronic or mechanical - for any purpose without written permission from Emblaze-VCON Ltd. VCON and Media Exchange Manager are registered trademarks of EmblazeVCON Ltd. Microsoft is a registered trademark of Microsoft Corporation. All other trademarks are the trademarks of their respective companies.
Caution! To comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules, all cables used to connect the system and peripherals must be shielded and grounded. Operation with nonshielded cables may result in interference to radio or television reception.

Overview

Caution! Do not open the xPoint unit. There are no user-serviceable parts inside. Opening the unit voids the warranty and can also cause injury. Please refer servicing to Emblaze VCON-trained service personnel. When you use an xPoint system, observe the following safety guidelines: Danger! The internal areas of the unit and auxiliary equipment are sources of voltage that, if not handled properly, constitute danger of bodily harm. DO NOT operate the unit with any of its covers (including main cover, bezels, filler brackets, front-panel inserts, and so on) removed. INCORRECT replacement of the Remote Control battery can cause an explosion. Replace only with the same or equivalent-type of battery recommended by the manufacturer. Dispose of used batteries according to the manufacturers instructions. 1. 2. Make sure that the power is turned off and all equipment is disconnected from the power supply before making any equipment connections. Make sure the monitor and attached accessories (PTZ camera, VCR, document camera, and so on) are electrically rated to operate with the AC power available in your location. To help avoid possible damage to the system cards, wait 5 seconds after turning off the system before disconnecting a device from the computer. To help prevent electric shock, plug the unit and accessories power cables into properly grounded power sources. These cables are equipped with threeprong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a three-wire cable with properly grounded plugs. Make sure that nothing rests on the unit systems cables and that the cables are not located where they can be stepped on or tripped over. Do not install this equipment near water, or in an otherwise wet or damp environment. Do not run the equipment in an environment with ambient temperature higher than 35C or lower than 10C.

5. 6. 7.

xPoint Installation and Setup Manual 2007
Keep food and liquids away from the system or accessories. Keep the unit away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose papers underneath the unit, and do not place the computer in a closed-in wall unit or on a bed, sofa, or rug.
10. Do not install or operate this equipment if chemical gas leakage is expected in the area.

FCC Warning

Modifications not expressly approved by the manufacturer could void the user authority to operate the equipment under FCC rules.
The FCC Wants You to Know
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Table of Contents

SAFETY INFORMATION... 3 TABLE OF CONTENTS.... 5 Table of Figures... OVERVIEW... 7 XPOINT MODEL CONFIGURATIONS.. 7 xPoint Basic... 7 xPoint Data Option... 8 xPoint ISDN Option... 8 Additional Accessories... 8 UNPACKING AND CONNECTING THE SYSTEM.. 9 UNPACKING... 9 POSITIONING.... 9 CONNECTING.... 9 REMOTE CONTROL... 11 SYSTEM CONFIGURATION.. 13 STARTING THE SYSTEM.... 13 MONITOR CONFIGURATIONS... 13 DISPLAY SETTINGS... 14 Display Device Settings... 14 NETWORK.... 15 System Settings (IP)... 15 Link Type.... 16 H.323 Settings... 16 ISDN Settings... 18 CAMERA.... 21 Main Camera... 22 Picture adjustment... 22 AUDIO... 23 BASIC OPERATION.... 24 INITIATING CALLS... 24 Manual Dialer... 24 Address Book... 25 ACCEPTING A CALL... 27

Table of Figures Figure 1: Quick Start Guide Illustration.. 9 Figure 2: Remote Control Layout.. 12 Figure 3: Display Settings Screen.. 14 Figure 4: System setup Screen... 15 Figure 5: H.323 setup Screen.. 17 Figure 6: ISDN Configuration Screen.. 19 Figure 7: ISDN Lines Configuration Screen... 20 Figure 8: ISDN SPID Configuration Screen... 21 Figure 9: Camera setup screen... 22 Figure 10: Audio settings screen.. 23 Figure 11: Address book... 25 Figure 12: Initiating a Call.. 26 Figure 13: Incoming Call... 27

1 OVERVIEW

Emblaze VCONs xPoint is a room system conferencing system that offers highquality videoconferencing capabilities. Utilizing the newest H.264 video standard and clear, crisp audio, the xPoint brings users face-to-face with other people and organizations. The xPoint incorporates advanced data conferencing capabilities, allowing you to turn any videoconference into a fully interactive meeting easily. It can display presentations or DVD videos on a large monitor, connect external laptop for data sharing and open various document types stored on a USB key.
xPoint Model Configurations
The xPoint series includes the following model configurations: xPoint Basic This includes the basic system including the codec and all required accessories, including: xPoint Main Unit Pan/Tilt/Zoom (PTZ) camera Remote control unit And receiver Tabletop microphone Power Supply Cables
xPoint Data Option The Data kit enables sharing an external VGA source such as laptop or a PC for presentations or application sharing. Table Top pod (A microphone, USB and VGA input extensions). xPoint DataPoint VGA input adapter. Tabletop Microphone (2 meters) VGA input cable (male to male) xPoint ISDN Option The ISDN option enables connecting to ISDN based networks, using up to 4 ISDN BRI lines, reaching connection bandwidth of up to 512Kbps. The kit includes: xPoint ISDN 4 BRI adapter Power Supply ISDN and xPoint connection cables Additional Accessories Various additional accessories for enhancing the system are available: Multimedia speakers Document camera Second PTZ camera
Note: components are subject to change. A component may look different than its illustrated counterpart.
Unpacking and connecting the system

Unpacking

2 UNPACKING AND CONNECTING THE SYSTEM
When you open the xPoint system shipping package(s) for the first time, please check that all items purchased according to the model (see specification above), are included in accordance with the supplied product. If any of the items (according to your customer order) are missing or damaged, contact your Emblaze VCON distributor immediately.

Positioning

Please place the system on a steady surface, desirably ventilated and not exposed to extreme temperatures. Make sure there is enough space for connecting the cables in the back of the unit, and that the cables are not stretched between the main units the accessories. Please do not place any items on top of the unit.

Connecting

Connecting the cables and peripherals is done using the supplied quick start guide which visually presents all required connections.
Figure 1: Quick Start Guide Illustration
In order to connect the xPoint to its peripherals, follow the schematic diagram (located on the back side of the guide) going from the left side. You can identify each peripheral by matching the number on the cable with the numbered picture on the front of the document.
xPoint Installation and Setup Manual 2007 9
The diagram contains the optional modules in addition to the basic option. If you did not purchase any of the optional modules, please ignore those sections. To connect the optional modules, after assembling the main unit, assemble the optional module and finally connect it to the main unit. NOTE: Connect the unit to the electricity only after all peripherals are connected

Remote Control

3 REMOTE CONTROL
The remote control device is used to control all aspects of the system. The system is equipped with highly intuitive on screen graphical user interface which is used for navigation and operation. The remote control is transmitting an infra-red light to the receiver connected to the main unit, and the actions are reflected on the screen. The remote control is divided to 3 logical parts: command buttons, keypad and Navigation joystick Command buttons - The command buttons are used to send a specific command to the system such as "Call Information", "Mute Microphone" etc. Keypad - The keypad has 3 modes: Number Mode: In number mode, the numbers 0-9 are used when pressing the digits 0-0 on the keypad. In addition, the dot (.) sign is used when pressing the asterisk (*) sign on the keypad Text Mode: In letter mode, each letter sends 1 or more letters. The letters are printed on the body of the remote control. For example, pressing once number 2 on the keypad in text mode will produce the letter "A". Pressing twice on the number 2 will product the letter "B", etc. Moving from upper case to lower case is done by pressing the volume up and down button while in a text box. - Special characters (located under the '*' button) are: '.' (dot), ',' (comma), '@' (at sign), '^' (apostrophe), '* (star), '=' (equal), '$' (dollar), '_' (underscore). DTMF Mode: When in a call, the number on the keypad will send the corresponding DTMF tone to the remote side (this is usually used for IVR systems input). The asterisk (*) and pound (#) sign will send that DTMF tone accordingly. Navigation Joystick The navigation joystick has a four directional movement capability and a down press capability. Use the arrows to navigate to either side and the press capability for "Menu" or "OK" action where required by the graphical user interface

xPoint Installation and Setup Manual 2007 11
Figure 2: Remote Control Layout
Joystick (#17) Up Volume Down (#20)
Status Data Address Book Help Far End Camera Control Preset Recall Preset Set
Display the call status Initiate data sharing Open address book Open the system help Control the position (PTZ) of the camera at the far end Configure the camera settings Recall a camera PTZ preset position Set a camera PTZ preset position

Back (#18)

Menu/OK (#19) In Zoom Out

Make call (#22) 12

PIP Speed Dial Call Log Mute Mic. Display Settings Mute Video Mute Speaker

(#21) End call (#23)

Toggle the position of the PIP (5 positions) Display the speed dial screen Display the current call log Mute the microphone Toggle the local and remote displays Open the settings menu Temporarily disable the video camera Mute speaker

System Configuration

Starting the system

4 SYSTEM CONFIGURATION

Once the system is properly wired, connect it to the electricity and power it up using the power switch on the back. When system fully loads, you will see the view from the camera on the entire screen. The xPoint system is capable of using one or two displays. According to the devices you physically connected to the system, configure the appropriate settings using the system configuration options. In order to access the configuration screens, press on the "Menu/OK" button on the remote control. A menu will open with various options. Select the "Settings" option and press the "Menu/OK" button on the remote, or use the right arrow to expand this menu option.

Monitor Configurations

The xPoint display configuration ranges from single monitor to dual monitor. When using singe monitor, both the local video and remote video are displayed on the same display, whereas when using dual displays, each video stream is displayed on a separate display. The video output signal is can be connected using various output interfaces: DVI: The DVI (Digital Visual Interface) interface is common in LCD and flat panel displays. XGA: The XGA (Extended Graphics Array) interface is common in monitors and projectors. S-Video: (Separate video) interface in common in TV's and playback devices, and also in digital video displays such as LCD and projectors. When connecting your system, please follow the attached quick reference sheet for using the connector which is appropriate to your system. Once the displays are connected, use the system user interface to configure the display settings.

Display Settings

Select Settings Display from the main menu.
Figure 3: Display Settings Screen
Single mode Both video conference parties are displayed on a single display. Dual mode Each video conference party is displayed on a different display. This option is only available when using multiple monitors Display Device Settings Ratio select the device screen display ratio whether it is 4:3 (standard) screen aspect ratio or 16:9 (wide) screen aspect ratio. Device Select the device output type. The list depends on the connected devices, and can be composed of a combination of DVI, S-Video (TV), and VGA Keep Aspect Ratio Keep the selected display ratio in order to force the aspect ratio on screens with different ratio Display Remote on Main: When using multiple monitors, display the remote side on the main display. Uncheck to display the remote on the secondary monitor 14

Network

The xPoint system is a communication device that relies on various networks and protocols. Before you can use the system, you must configure its network settings according to the network you intend to use. System Settings (IP) Select Settings Network IP System from the program main menu.
Figure 4: System setup Screen
Obtain address from DHCP server Obtain a DNS server automatically. You can select this option if the xPoint system is connected to a network with a DHCP server. If you select this option, the other DNS server fields are disabled. If you do not select Obtain address from DHCP server, fill in the following fields: IP Address The address by which the xPoint system connects to the server. Subnet mask the network address plus the bits reserved for identifying the sub-network
Default gateway the server's IP address. DNS server the DNS server used for domain name resolving. Domain Name the DNS name used to identify this system on the DNS server Link Type Select the desired link type from the dropdown list*: Auto Detect the link type is detected automatically. 100MB Full Duplex 100MB Half Duplex 10MB Full Duplex 10MB Half Duplex Set the link to 100MB full duplex. Set the link to 100MB half duplex Set the link to 10MB full duplex. Set the link to 10MB half duplex
*Modify these settings only if they are required in your network
H.323 Settings H 323 is a TCP/IP video conference protocol used by videoconference endpoints. 1. 2. Select Settings Network IP H.323 from the main menu.
In the H.323 settings screen, select the management server to which the xPoint system is registered, if not working in standalone mode. None The system is in stand-alone communication mode and is not registered to a management server. This mode is typically used when connecting through ISDN. MXM Media exchange Manager. Select this option to register the system to an Emblaze-VCON MXM server installed within your organization. Gatekeeper Register the xPoint to a gatekeeper

Figure 5: H.323 setup Screen
In the H.323 settings screen, select the management server to which the xPoint system is registered, if not working in standalone mode. None The system is in stand-alone communication mode and is not registered to a management server. This mode is typically used when connecting through ISDN. MXM Media exchange Manager. Select this option to register the system to an Emblaze-VCON MXM server installed within your organization. Gatekeeper Register the xPoint to a gatekeeper.
If you selected either the MXM or the Gatekeeper option, enter the server login parameters as follows (consult your system administrator): Server Address The server IP address
User name Enter a user name of your choice to be used when connecting to the MXM or gatekeeper to which the system is registered (if applicable). Videoconferencing contacts registered in the same MXM or other gatekeepers will be able to call you by dialing your User Name. User number Enter a user number of your choice. Videoconferencing contacts registered in the same MXM or other gatekeepers will be able to call you by dialing your User Number. Password (only required for MXM) - Enter a password of your choice. Enable DNS Addressing Select this option to allow you to call other parties by their DNS address (predefined computer name). Enable NAT - NAT (Network Address Translation) is a protocol that allows LAN (Local-Area Network) to use one set of IP addresses for internal communication (within an organizations private LAN) and a different, single address for communication with a public network, such as the Internet. In this way, NAT helps protect a LAN from exposure to unwanted traffic. To hide LAN's users from other networks, the NAT maps the private addresses to the public address. The public address is then used to identify the local users to remote contacts. Therefore, remote contacts use this public address to call the local users, without knowing their actual local addresses. If you enable NAT, enter the external (public) address for your videoconferencing device, (consult your administrator) 5. When you are done, click Apply to save the changes without leaving this screen, OK to save the changes and close the screen, or Back to move back to the previous screen without saving changes.
ISDN Settings ISDN (Integrated Services Digital Network) is a protocol that provides video conferencing capabilities over telephone lines. It must be configured if the system is connected through the ISDN infrastructure. You must purchase the option including the peripherals and license code in order to use this functionality. 18

Note: skip this subject if you did not purchase this option and do not use ISDN networking. 1. Select Settings Network ISDN from the main menu.
The ISDN configuration is composed of two or three stages (depending on the switch type used, which is country dependant) The ISDN configuration is done in a wizard like manner where all information needs to be supplied in order to complete the full configuration. The configuration wizard will guide you through the steps depending on your selection of device and switch types.
Figure 6: ISDN Configuration Screen
Select to Enable ISDN. Available adapters Click on Discover to populate the Available Adapters list, and select the desired adapter from the list. Once you select an adapter, the Adapter Information, IP Address an MAC Address of the adapter will be displayed
Display Adapter Endpoints Click this button if your ISDN adapter is not connected directly to the ISDN port (via cable) in your system. If your ISDN adapter is a shared device, clicking this button will display a list of other systems using the ISDN adapter chosen. Line indications - After connecting the lines status is indicated.

Select to Next

Figure 7: ISDN Lines Configuration Screen
The phone number configuration for in displayed. Enter the appropriate number for each field. Please consult you system administrator for further information. Depending on the switch type you selected, an additional step might be required. If the button at the bottom is finish, select it to finalize the ISDN configuration. If it is "Next", select next and continue with an additional step.

System Configuration 4.

Camera
SPID numbers setting [Optional]
For 5ESS Switch Types, an additional step is required for the SPID numbers. When you select this switch type, an additional step is required. Press next. Otherwise, press Finish to finalize the ISDN configuration
Figure 8: ISDN SPID Configuration Screen
The camera attached to the system can be configured for various parameters, Camera from the main menu to access the camera select Settings configuration screen
Figure 9: Camera setup screen
Main Camera Allow FECC (Far End Camera Controls) Allow the remote side to control this system's camera position, tilt and zoom. Select the video format, NTSC or PAL, according to your camera. Picture adjustment If two cameras are connected to your system, select the camera that you want to adjust: Main camera or the auxiliary (second) camera. When you are done, click Apply to save the changes without leaving this screen, OK to save the changes and close the screen, or Back to move back to the previous screen without saving changes.
Select Settings Audio from the main menu.

Figure 10: Audio settings screen
Select the audio input device. Mic A microphone is connected to the system via the microphone input. Line In Mixer An amplified device is connected to the system via the line-in audio input DVD An external multimedia device is connected to the system as an additional input device, both for video and audio. Can be any of DVD, VCR or other players.

2. 3. 4.

Microphone level: Adjust the microphone sensitivity level. Acoustic Echo Cancellation: Prevent echo when the microphone and speaker are in the same room. Lip Synchronization - if the voice you hear is not synchronized with the lip movement in the video display, move the slider as follows: towards Delay Video if voice is heard after the lip movement, or towards Delay Audio if you see the appropriate lip movement after you hear the voice.

5 BASIC OPERATION

Initiating calls
Calls can be initiated in several ways: From the Manual Dialer From the Address book From the Online Dialer From the Speed Dial Manual Dialer 1. Select the "Menu" button on the remote control. A list of actions available is displayed.

Select

from the system menu
Enter the address of the remote party: LAN: IP address, Alias, E.164 number or DNS address. ISDN: Phone Number.
Select the type of call: H.323 To initiate a call through the connected local network. ISDN - To initiate a call through ISDN line(s). The ISDN system must be configured beforehand via the settings pages.
Select the maximum bandwidth for the call. If you are not sure, use the default on the screen. Press "Dial" to initiate the call.

Basic Operation

Address Book The address book enables calling via the following methods: Personal address book Addresses stored on the local system Call Log Select from previously carried out calls. Directory Select a contact from the online directory Speed Dial Use predefined short cut numbers for quick dialing. 1. Select the "Menu" button on the remote control. A list of actions available is displayed.
Select the "Address book" option by moving to the right with the arrow keys on the remote control. The address book form is displayed

Figure 11: Address book

Scroll using the up and down arrow keys. You can also use the numeric keypad to enter a letter (the letters are printed on the remote control) to jump to a specific name. To move to different categories, move to the left and then scroll between the 4 options (personal, call log, directory and speed dial). Press the "Ok" button on the remote. The address of the contact is copied to the number field. Press the dial button on the remote or select the "Call" option on the screen when you are ready to initiate the call

6. 7. 8.

Figure 12: Initiating a Call
When the call is initiated, indicators will appear on the screen.
10. After the destination accepts the call, the video of the remote party appears. If open, the "Local Video" screen displays the image from your local camera, and the audio of the remote site is now heard from your speakers.

Accepting a call

When an incoming call is initiated, a message is displayed on the screen. The details of the calling party is displayed on the screen (if available), you can accept or reject the call using the buttons on the remote control or on the message on the screen. The ability to auto answer all calls is available via the "calls" settings screen

Figure 13: Incoming Call

Emblaze-VCON xPoint version 1.5 SP2 Release Notes 2009
Data channel in ISDN call
New Features since 1.5 SP1
Major Bugs Fixed Since 1.5 SP1:
ISDN stability problems faster laptop H.239 sharing When sharing data, Total Data bitrate and live video bitrate are higher than the max call bitrate LifeSize version 4.0 interop Sony HG80 interop Russian language full support Focus issue in MCU calls in Conversation state and hangup dialog

Upgrade:

Upgrading to v1.5 SP2 from version 1.0 only (not between 1.5 release) requires upgrading the license. If you upgrade your xPoint without upgrading the license, the following issues will occur on your system: No transmission of data channel AAC-LD audio codec will not be available G722.1 Annex C audio codec will not be available for receiving H264 4CIF/4SIF resolution will not be available H.264 transmission over 1M will not be available If you encounter any of these issues, please upgrade your license by contacting customercare@emblaze-vcon.com Upgrading from version 1.5 release (July 2008): Please save/download the recorded files archive prior to upgrading. xPoint 1.5 SP2 archive format had changed thus previously recorded file will not be available after the upgrade.
Emblaze-VCON xPoint version 1.5 SP1 Release Notes 2009 January,
New Features since 1.5 release
Recording ,Streaming and Multicast in idle mode Interactive multicast functionality Higher recording quality option (4CIF) public multicast viewing Dialing to a number with an extension number using the ^ sign G.729 audio codec support in interactive multicast Upload and download rates settings Telnet API enhancements
Major Bugs Fixed Since last Release:
USB data sharing PIP and GUI will appears on remote side MXM Invite option is not working when there is no Embedded MCU license PIP can't be displayed when host receives data Poor local video display in MCU with Data. G722.1 Annex C audio cuts in MCU calls Interop problem with Sony XG80 and LifeSize SW version 4.0 system must be connected to at least one display device before being started Better overall performance in GUI responsiveness and video quality
Emblaze-VCON xPoint version 1.5 July, 2008 New Features in 1.5 Release
Embedded MCU for multipoint sessions. Max BW 768K. Recording and playback Session Multicasting Streaming for Windows Media Player
Side-By-Side view System shutdown from the remote control Display files from USB disk on key while in idle mode Display running text (on-screen ticker) Far End mute indicator Telnet interface
Known Issues in xPoint 1.5 SP2
Issue Number | Description -- Upgrading 31818 After upgrading to service pack 1, previously recorded files are not shown in the web interface and can not be downloaded. Please download and preserve all you recordings, then, delete them from the xPoint before the upgrade. 31732 We can't upgrade xPoint system from PC with dual NICs, when connected to a VPN, or when connected to a public network with short HTTP timeout. The 'Uploading' progress bar is shown, but nothing happens on xPoint system. 30959 Uploading the upgrade file fails when trying to upgrade an xPoint system on a slow network connection (sometimes public IP address). If the uploading procedure does not end after about 3 minutes, the Microsoft Internet Explorer message 'Are you sure to navigate away from this page? This file is still uploading, Press OK to continue, or Cancel to stay in the current page' is shown and uploading fails. 31060 If the system losses the power during upgrade process, the upgrade will not end correctly even if it the upgrade is restarted after the power is restored. 28046 RC doesn't work after using 'System Restore' option from sub system. The system needs to be restarted one more time. -- Data Sharing While sharing H.239 laptop content during a conference and physically disconnecting the laptop from the pod or disabling the VGA out on the laptop will not close the H.239 channel. Closing the laptop channel during a call must be done via remote control first. 31815 xPoint can't share files when file name is in
Korean/ Chinese/ Russian. 'File type is unsupported or an error has occurred' message when attempting to share these files. 31358 When xPoint shares a USB key xls file in all BW vs all E.P's, the file refresh itself every ~10 sec. Remote side can see it. 30391 No support for Audio only files in data sharing. 30666 When sharing data with an xPoint system with bandwidth of 128kbps, the data is sometimes sent on the first channel 31455 Video is distorted (data is stretched) in side-by-side mode when xPoint share PPS/PPT/PPSX/PPTX/PDF files. Opening the on-screen menu fixes the problem. This happens only when data sharing started while already in side-by-side mode. 31980 When displaying a USB presentations on a dual display system when secondary screen height is higher than the main screen height a part of the presentation will also show on the bottom secondary display. -- MCU 33028 Adding and ISDN participant to an ongoing IP call should be done at no more than 256Kbps for better performance. 31579 Embedded MCU in C.P mode, outgoing video BW with the first E.P does not reduced to 768K when the call BW in the P2P session is higher then 768K. 31004 FECC doesn't work properly during MCU sessions (CP and Voice Switch). FECC is only available between the host and the last participant. all the participants can move the host camera. 31573 Recording in high quality during an embedded MCU session with 1+4 or 1+5 at BW 512k/768k might result in poor recording video and audio quality. 384K is the recommended BW for good quality MCU calls recording. 31803 xPoint in MXM mode, after an MCU call with three or more participants, and remaining in point-to-point with only one counterpart, you can not invite an additional participant to the call. 31771 Embedded MCU, CP 1+4 / 1+5, 768k session, host reacts very slowly and video gets stuck every few sec on the host side and on participant side 30842 A remote system connecting to a multipoint session with data being shared will not receive the data stream

31663 In MXM mode, if an xPoint participant (with MCU license) tries to join to an MCU session more than one time, this E.P opens another MCU session, and the previous host gets stuck. In stand-alone mode this option is blocked. 31702 xPoint system will crash when disconnecting all participants from an embedded MCU session through Emblaze-VCON moderator or MXM Administrator. The Moderator/MXM Administrator should only be used to initiate the call or hang up one station at a time. -- Recording 30835 xPoint system that records a remote multipoint session will see two recording indicators on the screen. One in the quadrant and one in the bottom right corner of the screen 30747 Removing a USB key while it is used as the recording drive will not give an alert but will damage the recorded session 30745 A session recorded to an external device cannot be seen through the web management 30645 The video image has a 20 seconds delay when viewing a streaming session through the Microsoft Windows Media Player due to player buffering 32270 In NAT configuration, in order to view streaming from external IP, incoming and outgoing port 12100 should be opened on the FW. -- Display 31813 When using transparency mode for the UI some overlapping dialogs are hard to read. 31586 The TV output supports only NTSC format -- MXM/GK 31790 xPoint in MxM mode, when remote E-164 contains only one digit, session will not establish. 31651 When you supply a wrong GK server address, the message 'Could not connect to server (Gatekeeper server is unreachable).' reappears even when pressing the OK button. Pressing on R.C back button closes the dialog. In addition, changing the H.323 settings from Web Server fixes the message also. -- Self loop 31550 No self loop calls available.
31666 In gatekeeper mode, system can get stuck when making a self loop call using E-164 or Alias. -- IP 31075 When xPoint is connected to 100MB hub and the ethernet speed is configured to 100MB full duplex, on remote side the video get stuck for a few sec. Setting the Ethernet speed to 100MB half duplex it works fine. It is recommended to leave the settings to "Auto Detect" unless instructed differently. 30968 When xPoint is connected to 10MB hub, No video when ethernet speed is configured to 10MB full duplex. It is recommended to configure the ethernet speed to Auto Detect. 27889 Ethernet Speed doesn't return to default ('Auto Detect') after using 'Restore Defaults' option. 31440 In order to change system IP address you must also enter the network gateway address and DNS address 30161 To use DNS dialing make sure the DNS of your station can be registered on the corporate DNS server contact your system administrator for details 27851 In stand alone mode (no GK or MXM), When NAT option is enabled with a wrong IP address or even with correct NAT IP, there is no incoming video. -- GUI 33041 After changing languages some of the combobox controls will not update to the new language. restart system will fix it. 29949 Running text, when the text message is in Russian\ Chinese\ Korean languages we see question marks (????) instead of letters. Running text supports only English currently. 29556 When we enable the online Directory without entering the "Server Address" parameter, and pressing on the OK/Apply button will pop a message 'You must.'.Pressing the OK button closes the message but it appears again, and we can't open the menu or work with the system unless we press the back or Hang-up button. 27892 Some menus are not translated in all languages. An English text is displayed instead -- Telnet 30833 Enabling the telnet interface from the UI require restarting the system

-- ISDN Only one ISDN call is possible at a time. 33052 incoming ISDN calls don't appear in call log. 30863 An ISDN participant can't join an Embedded MCU session as a 4th participant and up. ??? 31788 After we configure ISDN lines, the first incoming ISDN call not establish. Sometimes even the second incoming ISDN call will not establish. xPoint get Incoming message but session not establish. 31123 ISDN session vs all E.P BW 2x64 and 128K sessions every ~1/5 sessions there is no incoming video \ audio on xPoint side. 30542 Calling from an xPoint via ISDN using a gateway to connect to other endpoints connected via H.323, there is no video image of the remote side on the xPoint, the remote side can see and hear the xPoint system 30828 When remote ISDN system rejects the call, the local system does not receive an indication other than that the ringing sound stops. The dialing attempt can be canceled by selecting the "Cancel" button on the UI or using the remote control hang-up button. This behavior also applicable when calling a busy system. 30827 Video image refresh issues occur when canceling a dialing process using ISDN - New calls refreshes the video image 30577 The web based management is not available during ISDN sessions 32940 No ISDN data channel interop with Polycom VSX 32937 Open ISDN data channel doesnt work via Data button on remote control. need to use the menu path. -- Multicast 30811 A multicast session can only be initiated once during each session 31095 Multicast state is not synchronized between Web and on screen UI, during a call or in idle. When we start the multicast from Web, in the UI Multicast status button doesn't change to 'Stop Multicast' and you need to stop the multicast from the web. When we start multicast from UI we can't stop it from Web management pages.
-- Interactive multicast 31728 Inviting an Interactive Multicast session chair to a multipoint session on another xPoint can result in unexpected results. 31766 Inviting interactive multicast participants with an MCU capability to either an MCU call or interactive multicast calls can cause unpredicted behavior of the system. restart will be needed. 31808 When using Interactive Multicast, dialing to an endpoint with no answer, the message 'No Answer' appears on the screen. Pressing OK button on the remote dismisses the message but now in order to open IMC manager dialog again you need to press one of the joystick arrows on the remote control since the OK/Menu button does not open the IMC manager. 31807 No Encryption support when using Interactive Multicast. When AES is forced restart is needed. 31806 In Interactive Multicast when there are 7 or more participants in the participants list, the participant list scroller is not functioning when the chair disconnects the last participant on the list or when the last participant on the list disconnect from the IMC session, when chair scroll the list up, he can't scroll it down, it get fix only after a new participant join to the session. 31800 No local FECC, when xPoint acts as the Interactive Multicast chair and you press on the remote control FECC button, then, disconnect the IMC session, and make a P2P session, the xPoint will activate the FECC option, he will not be able to deactivate it, the FECC icon will stay on screen, and it will not be able to control its local camera, even after disconnecting the session. Restart/ Reload fixes. 31786 Passive Multicast, xPoint as viewer, xPoint doesn't see the ongoing multicast when it tries to view the multicast while the floor is at one of the participants. If chair reclaim the floor, it works fine. It works fine also when xPoint joins as a viewer before floor was granted to participant, and then chair grants the floor. 31781 In interactive Multicast rejected and missed calls are not logged into the call log. 31762 "Interactive Multicast, there are some issues with the recording icon: 1) xPoint starts an IMC session, and records the session, recording icon appears on all participants and chair. After xPoint grants the floor to one of the participants, the

recording icon disappears from all the participants , but still appears on chair, and participants don't have a recording indication. 2) xPoint join as a participant to the IMC session, and starts recording the session, chair and the other participants don't get the recording icon, but after the floor is granted to the recorder E.P, other participants get the recording icon, except from the E.P that record the session. 31747 Recording and IMC session sometimes also records the local video and the recorded file contains side-by-side video of the local system and the IMC session. 31793 Interactive Multicast, xPoint (participant) gets the floor and records the Multicast session, when playing the archive file we see the local camera (floor holder) and alien BMP of IMC chair. The picture returns when IMC chair reclaim the floor
Interoperability Problems
31716 P2P session vs. Tandberg MXP in all BW, sometimes when xPoint share data (XGA) it takes ~30 sec until data is opened on the MXP side. Until data is fully opened we get the alien BMP covered with squares. Sometimes MXP receive corrupted data. 31411 No AES calls available with Tandberg 6000 in 1024K session and above. No incoming video and sometimes we can't hangup the call. 31124 "Tandberg MXP doesn't get incoming video when the Embedded MCU session with Tandberg as participant in BW 1536K and above or all participants disconnect from the session except from Tandberg MXP. - no H.239 interop with Tandberg MXP embedded mcu.

With VCON Products: None

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