CIELO 2 Active

Dig in and play.

www.siemens.com/hearing

Now you can have fun. take a class. stay out all day. dance
all night. attend a reunion. visit with your family. play bridge. have an adventure. watch a movie. throw a dinner party. explore. work on your backhand. go on a cruise. take in an opera. practice your sun salutation. travel. tell a funny story. play a round of golf. stroll the boardwalk. dig in the garden. laugh at a good joke. make a new friend. celebrate. forget youre wearing a hearing instrument.
no worries. no fuss. no kidding.
With CIELO 2 Active, you just might forget youre wearing a hearing instrument at all. Its that small. That comfortable. And that simple to use. Weve loaded it up with all the technology you need so you can do whatever you want.
We designed CIELO 2 Active for easy operation and maximum comfort. Its completely automatic, so there are no controls to fuss with. And its Receiver-in-Canal design makes it tiny, easy to wear, and extremely comfortable.
CIELO 2 Active is ergonomically shaped for optimum placement in the ear canal and is virtually invisible when worn. Fitting is fast and easy with a wide selection of open tips to t all ear canals. You can also choose from a broad range of colors to match hair and skin tones.

Actual size

A gentle shape
CIELO 2 Actives receiver unit features a gentle, curved shape that ts your ear more comfortably and enables the best possible hearing performance.
Our exclusive C-Guard barrier protects the dome tip against earwax and humidity.

C-Guard barrier membrane

Go ahead, ride that extra mile. CIELO 2 Active is small but mighty. Our unique AquaProtect technology actually repels sweat, water, and other moisture. All while preventing debris from leaking into the instrument. (Yes, even earwax).
With CIELO 2 Active, you can take a stroll on a warm day, spend time in your garden, or relax by the pool without a second thought. Our exclusive AquaProtect technology makes it resistant to humidity and moisture.
CIELO 2 Actives housing is nanocoated a proprietary Siemens technology that repels water, prevents corrosion, and greatly enhances reliability. We also added a GORE clip-on microphone cover that protects against damage from perspiration, water, and other liquids. And our exclusive C-Guard barrier protects the dome tip against earwax and humidity for months at a time.
stays dry. no matter how much you sweat.
The charger selects the recharge time automatically approximately 5 hours for a fully-drained rechargeable battery.
go all day and all evening. all on one charge.
Because CIELO 2 Active is rechargeable, you can stay out as long as you like no batteries required. That means youll never have to fiddle with batteries or worry about losing power again.
Its no secret that hearing instrument batteries are a nuisance. You have to keep a ready supply on hand to prevent unexpected trips to the store. And even when you do have them theyre not the easiest things for some people to handle.
But thats not a problem with CIELO 2 Active. Its stylish, easy-to-use charger makes battery-related worries a thing of the past. Simply place the instrument in the charger. After just ve hours, the charger shuts itself off and CIELO 2 Active is ready to go. For even greater convenience, CIELO 2 Active will also run on regular hearing instrument batteries.

The optional ePocket remote control gives you easy, finger-tip control over virtually all instrument functions and read-out status.
With CIELO 2 Active, hearing better is natural. Intuitive. Automatic. It improves the quality of what you hear without you ever having to lift a finger. Thats the power of CIELO 2 Active. And its only from Siemens.
With a number of built-in technology features, CIELO 2 Active is designed to enhance your overall listening experience. So you can get even more enjoyment out of the things you already love to do. 6-Channel digital signal processing. Provides excellent sound quality and natural audibility while making the most of your residual hearing. Speech and noise management. Softens intrusive noises like banging doors and barking dogs while simultaneously enhancing speech.
Automatic and adaptive directional microphone system. Improves your speech understanding in noisy environments like parties, weddings and gatherings. Data logging. Collects information on your hearing preferences in various listening environments to help your Hearing Care Professional make faster, more accurate adjustments. Feedback cancellation system. Reduces or eliminates feedback automatically without responding to signals like music or microwave beeps. Wind noise reduction. Reduces wind noise automatically so you can enjoy outdoor activities without any interference. ePocket remote control. Lets you make adjustments to the instrument in a convenient, discreet and simple manner.
you can relax. it does all the work.
The information in this document contains general descriptions of the technical options available, which do not always have to be present in individual cases and are subject to change without prior notice. The required features should therefore be specified in each individual case at the time of conclusion of the respective contract. 06.2008 Siemens AG Order No. A91SAT-00283-99C2-7600 Printed in Germany 104300/13715 06083.
Siemens Audiologische Technik GmbH Gebbertstrasse Erlangen Germany Phone +308 0

CIELO 2 Active

Siemens Hearing Instruments

Table of contents

Your CIELO 2 Active hearing instrument.1 Inserting and removing CIELO 2 Active.3 Turning your instrument on and off..5 Handling standard and rechargeable batteries.6 Using the charger..12 Using the domes..13 Using the clip-on cover..16 Replacing the receiver unit..18 ePocket remote control..20 Maintenance and care..22 Identification information..23 Important notes..25 Troubleshooting tips..26
Your CIELO 2 Active hearing instruments
Siemens CIELO 2 Active hearing instruments are designed for comfort and performance in a virtually invisible style (when worn). CIELO 2 Active offers an assortment of receiver lengths and dome sizes to best fit your ear. Your instrument will look similar to the following illustration (Fig. 1).
Charging contact Dome with integrated C-Guard Clip-on microphone cover
Receiver unit Battery compartment
Fig. 1: Location of features
Important notes: Always wear the receiver unit with the dome. Make sure that the dome is completely attached to the receiver unit. If the dome remains in the ear after removal of your hearing instrument, have it removed by a medical professional. Replace the dome if it breaks. Do not insert the receiver and dome too deeply in your ear. Speak with your Audiologist or Hearing Care Provider for further explanation.
Inserting and removing CIELO 2 Active
To insert the hearing instrument, make sure it is turned off by opening the battery compartment to the first stop. Hold the receiver with the dome between your thumb and index finger and insert it carefully into the ear canal (Fig. 2).
Fig. 2: Inserting the instrument
You may find it helpful to pull your ear slightly upward or backward when inserting your instrument. Then place the instrument behind your ear and turn it on, by completely closing the battery compartment. To remove your hearing instrument, hold the receiver unit between your thumb and index finger and carefully pull it out.
Note: Do not use a lubricant to insert the receiver unit, as it may clog the sound outlet.
Turning your instrument on and off
To turn on your instrument, fully close the battery compartment (Fig. 3). To turn off the instrument, press the battery compartment downward to the first stop (Fig. 3).
Fig. 3: Turning your instrument on and off
Power-on delay Your CIELO 2 Active hearing instrument is equipped with a power-on delay feature which can be activated by your Audiologist or Hearing Care Provider. This feature allows you to turn the hearing instrument on with an automatic delay of 12 seconds, so that you may insert the hearing instrument into your ear without experiencing unpleasant feedback (whistling).
5 Siemens Hearing Instruments
Handling standard and rechargeable batteries
You can use either a standard or a rechargeable battery in your CIELO 2 Active hearing instrument. The optional CIELO 2 Active charger is required to charge rechargeable batteries. Always use a size 13 battery. If using a standard battery, remove the backing tab only when you are ready to use it. If using a rechargeable battery, charge it before the first use. Inserting the battery To insert the battery into the hearing instrument, open the battery compartment with your fingernail as shown (Fig. 4).
Fig. 4: Inserting the battery

CIELO 2 Active 6

Swivel open the battery compartment door. Insert the proper size battery into the compartment door so that the + symbol on the battery coincides with the + marked on the battery compartment (Fig. 5).

Fig. 5

Close the battery compartment by gently pressing the bottom of the door upward with your fingertip. Do not force the door shut. If it does not close easily, check to ensure the battery was inserted properly (Fig. 6).

Fig. 6

Removing the battery The battery should easily drop out when the compartment door is completely open (Fig. 7). If the battery does not come out, lightly tap on the case.
Fig. 7: Removing the battery
Low battery indicator Your hearing instrument may be programmed to inform you when the battery should be replaced for best performance. If this is activated in your hearing instruments, you may hear two long, low pitched beeps and/or experience low amplification power or volume. Change the battery immediately when either of these occur. Change the batteries or recharge them when the following occurs: ePocket display shows empty battery status WARNING: Choking hazard posed by small parts. Keep hearing instruments, batteries and accessories out of reach of children. If swallowed consult a physician or a hospital immediately. If infants, small children or mentally disabled persons need to wear hearing instruments, ensure adequate supervision.

Battery tips CAUTION! Batteries can be harmful if swallowed. If a battery is accidentally swallowed, seek medical attention immediately, or call The National Button Battery Hotline collect at (202) 625-3333. Always use the battery size recommended on your warranty card or in this manual for your model for best performance. Remove the battery from your instrument when not in use. This prevents possible damage from expansion or leakage of the battery, if the instrument is not fully turned off. Always carry spare batteries in the event that your current battery goes dead. Place each spare battery in an individual, non-metallic container to prevent contact with other batteries or metal objects, such as keys or coins. Follow your local recycling rules for battery disposal.
Note: Do not throw used batteries into houselhold trash. Return them to your Audiologist or Hearing Care Provider for environmentally correct disposal.
WARNING: Risk in explosive environments, e.g. mining areas! Dont use your hearing instruments (and remote control) in areas where there is a danger of explosions. Using a remote control If you have an optional ePocket remote control, the battery status can be checked using the battery read out function. For further information on the ePocket, speak to your Audiologist or Hearing Care Provider or refer to the ePocket instruction manual.

Using the charger

If you have the CIELO 2 Active optional charger, refer to the charger instruction manual for operating instructions. Use only the rechargeable batteries with your CIELO 2 Active instrument that are delivered with the charger or available through your Audiologist or Hearing Care Provider. The lifetime of a rechargeable battery is approximately one to two years, depending on individual use.
NOTE: Do not attempt to charge standard, nonrechargeable batteries!

Using the domes

The dome includes a C-Guard integrated wax protection system. Cerumen (ear wax) that has built up externally on the dome can be removed easily with a soft tissue (Fig.8). For best results, it is recommended that you change your dome approximately every three months, or as needed.

C-Guard in place

Fig. 8: Using the domes
Cleaning instructions Cerumen (ear wax) on the dome may affect sound quality. Listen for any changes in how your hearing instrument is performing. If wax has built up, it can be easily removed with a soft tissue or dry cloth (Fig. 9). Do not use water, alcohol, benzene or any other liquid or household cleaning agent or liquid to clean your instruments or domes, as it may cause damage.

Note: Never use brushes or sharp objects for cleaning, as they may damage the dome or C-Guard. Never use running water or immerse the instrument in water. Never use pressure or rotating action while cleaning.
Fig. 9: Cleaning the dome
Replacement of the dome Gently pull on the rim of the dome to remove it from the instrument (Fig.10). To attach a new dome, take the box of domes and, without removing the dome, place the receiver unit over one of the domes. Gently push down over the new dome until the edge of it covers the white line (Fig. 11). Remove the

CIELO 2 Active 14

receiver and new dome which are now attached (Fig. 12).

Fig. 10

Fig. 11

Fig. 12

Caution: Do not place the receiver in your ear without the dome. Warning: If the dome becomes detached in your ear, contact your Audiologist or Hearing Care Provider or physician immediately.

Using the clip-on cover

The clip-on cover is a barrier that protects the microphones from sweat, humidity, and moisture. Change the clip-on cover when sound is diminished or the clip-on cover is soiled. To remove the clip-on cover, open the battery compartment and lift the clip-on cover with your fingernail. It will slide open (Fig. 13).
Fig. 13: Removing the clip-on cover
To insert the clip-on cover, hold the new cover with the two pins at the upper end and clip it into the housing. It is recommended that you change the clip-on cover every three months, or as needed (Fig. 14). If you need assistance changing the cover, see your Audiologist or Hearing Care Provider.
Fig. 14: Inserting the clip-on cover
Note: Change the cover only when necessary to avoid accidentally damaging it.
CAUTION: The clip-on cover can be damaged if bent too far during removal.
Replacing the receiver unit
The receiver unit can be changed as needed by your Audiologist or Hearing Care Provider. If the receiver becomes detached from the instrument carefully follow these instructions to reattach it or contact your Audiologist or Hearing Care Provider. Note the red mark on the white ring at the tip of the CIELO 2 Active instrument at the 10 oclock position (Fig 15). Place the receiver unit down into the opening at the 10 oclock position, lining it up with the red mark (Fig 16). Turn the receiver gently to the right until you feel a small click in the 12 oclock position (Fig 17). The receiver is now mounted correctly.

Fig. 15

Fig. 16

Fig. 17

It is not recommended to remove the receiver unit for everyday use. Your Audiologist or Hearing Care Provider will change the receiver unit as needed. Health considerations If soreness or skin irritation develops, discontinue wearing your hearing instrument, and bring the instrument (including dome) to your Audiologist, Hearing Care Provider or Medical Professional. Minor fit adjustments can often correct this condition. If soreness persists, discontinue wearing the hearing instrument and see your physician.

ePocket remote control

An optional ePocket remote control is available for your CIELO 2 Active hearing system. ePocket can be used to change the memory and volume of your hearing instrument, as well as read out the system settings without having to manually adjust the hearing instruments. WARNING: Pacemaker compatibility Siemens remote control devices have been tested and found not to cause interference with cardiac pacemakers that are manufactured and operated in compliance with applicable safety standards, provided a minimum distance of 12 inches (30cm) is maintained between the remote control and the pacemaker. To accommodate this provision: Do not activate the remote within 12 inches of the pacemaker. Do not carry the remote in your breast pocket. Do not wear the remote with a lanyard around your neck. Do not place remote directly on the skin over the implanted pacemaker.

CIELO 2 Active 20

Following these precautions, Siemens remote controls can be operated safely by, or within the vicinity of, individuals fitted with these pacemakers.
For further information on the ePocket, speak to your Audiologist or Hearing Care Provider or refer to the ePocket instruction manual, if applicable. Below is a list of listening environments programmed into your CIELO 2 Active hearing instrument.
Memory number 3 Listening environment _________________________________ _________________________________ _________________________________

Maintenance and care

Wipe your instruments with a clean, dry cloth. Do not use water, alcohol, benzene or any other liquid or household cleaning agent or liquid to clean your instruments or domes, as it may cause damage. Never immerse your hearing instruments in water! For further instructions on cleaning and maintenance, consult your Audiologist or Hearing Care Provider.
Identification information
Your hearing instruments have a serial number engraved on them. The location of the serial number will vary according to the style of hearing instrument you have chosen. The year of manufacture is incorporated into the serial number (Fig. 18). Please note the warranty is based upon the date of purchase, not the date of manufacture. The serial number may look similar to this sample: AS12345. The second letter of this serial number refers to the year of manufacture of the hearing instrument. The letters S or T indicate a 2008 year of manufacture. Your Audiologist or Hearing Care Provider can answer any questions you may have about the identifying code on your hearing instrument.

AS12345

Serial number
Fig. 18: Identification information
Record the serial numbers of each instrument in the space provided for future reference. Serial numbers: Left ear:____________________________________ Right ear: __________________________________

Important notes

As with all electrical, non-gas-encapsulated systems, the hearing instrument should not be operated in rooms where there is a danger of explosion. Do not wear your hearing instruments during short-wave therapy, or in conjunction with medical treatments that use a strong magnetic or high-frequency fields, such as X-rays. Never expose your hearing instruments to extreme temperatures. Do not store in direct sunlight. Make sure to turn off the instrument when not in use. This helps to preserve battery life. When not wearing your instruments for long periods of time, remove the batteries to prevent leakage.

Troubleshooting tips

Should a problem occur with your CIELO 2 Active hearing instruments, it can usually be corrected quickly. The troubleshooting tip chart below can help you identify possible problems and solutions.

Problem

Sound is weak
Weak or dead battery Instrument clogged Volume too low Dome clogged with wax or debris Microphone cover clogged

Possible Solution

Insert new standard battery or charge rechargeable battery Clean or change dome Clean or change dome Clean or change dome Change Microphone Cover Try reinserting the receiver until it fits securely Lower volume with the ePocket Clean tip or contact your Audiologist or Hearing Care Provider Gently close the battery compartment completely Charge or replace battery Lower volume with the ePocket Charge or replace battery Turn instrument on Gently close the battery compartment completely Charge or replace battery Make sure battery is inserted correctly Wait 15 seconds and check again
Instrument emits whistling sound
Improper seating in ear Volume too high Clogged with wax or excessive wax in ears Battery compartment not completely closed Weak battery
Sound is distorted Instrument does not work
Volume too high Weak battery Instrument not turned on Battery compartment not completely closed Dead battery Battery polarity reversed Power-on delay is active
Your Audiologist or Hearing Care Provider:
Siemens Hearing Instruments, Inc.
P.O. Box 1397 Piscataway, NJ 08855-1397 www.usa.siemens.com/hearing
Information in this manual subject to change without notice. Copyright 2008 Siemens Hearing Instruments, Inc. All Rights Reserved
10294608 12/08 4.0 22C108 7.5K SHI/10036-9