--------------- MAKE COPIES FOR YOUR RECORDS ---------------
Canon PIXMA iP6210D/iP6220D Photo Printer AND Any PC/Laptop or Canon Camera $100 Mail-In Rebate at PC Connection/pcconnection.com
How the offer works: 1. Purchase a new Canon PIXMA iP6210D/iP6220D Photo Printer AND any Personal Computer/Laptop or Canon camera at PC Connection or pcconnection.com (while supplies last) between January 1, 2007 and September 30, 2007. Both purchases must appear on the same receipt. Completely fill out all of the information requested on this claim form. Cut out the original Proof of Purchase 12-digit UPC bar code from the Canon PIXMA iP6210D/iP6220D Photo Printer box AND (if purchased) the Canon camera box.(see sample below). Attach a legible copy of your sales receipt from PC Connection showing the Canon PIXMA iP6210D/iP6220D Photo Printer and the PC/laptop or Canon camera purchased with the date of purchase and the purchase prices circled. Make copies of all required documentation for your records. Mail the completed rebate claim form, original Proof of Purchase 12-digit UPC bar code from the Canon printer box and (if purchased) the Canon camera box, and a legible copy of your PC Connection sales receipt to the address below: Mail to: Dept. 84178 PC Connection PIXMA iP6210D/iP6220D + PC/Camera $100 MIR P.O. Box 52981 Phoenix, AZ 85072 Please provide the following information:
__________________________________________________ ________ _____________________________________________________ First Name MI Last Name __________________________________________________________________________________________________________________ Mailing Address (NO P.O. BOXES) __________________________________________________ _______________ ______________________________________________ City State Zip Code _____________________________________________________ ____________________________________________________________ Daytime Phone Email Address Terms of offer: Your envelope containing this rebate form, your original Proof of Purchase 12-digit UPC barcode cut from the Canon PIXMA iP6210D/iP6220D Photo Printer box and (if purchased) the Canon camera box, and a legible copy of your sales receipt from PC Connection with the printer and computer or camera purchases circled must be postmarked no later than October 30, 2007 and received no later than November 13, 2007 to qualify. Purchase of a new Canon PIXMA iP6210D/iP6220D Photo Printer and a new desktop/laptop computer or Canon camera from PC Connection or pcconnection.com must be made between January 1, 2007 and September 30, 2007 and must be listed on the same receipt to be eligible for the offer. Photocopied UPC barcodes will not be accepted. All required information on the claim form must be hand printed; no mechanical reproductions or labels will be accepted. One claim form is required for each claim requested. Keep copies of materials submitted; originals submitted become vendors property and will not be returned. Allow 60 days for delivery. Incomplete or illegible claim forms and claims that do not comply with the terms and conditions of this offer will be rejected and will not be returned. Vendor has the right to substantiate sales receipts. Dealers, distributors and other resellers are not eligible for this offer. Offer good in the U.S.A. on products purchased from PC Connection or pcconnection.com in the U.S.A. only. Not valid with any other Canon offers. Rebate check will only be mailed to a U.S.A. address. Offer does not apply to purchases of refurbished or used Canon PIXMA iP6210D/iP6220D Photo Printers. Void where prohibited, taxed or restricted. Quantities of advertised photo printer may be limited. Vendor is not responsible for lost, stolen, misdirected or undelivered mail, nor for misprints or typographical errors. Cash value 1/100. Please check this box if you do not wish to receive information about other Canon products and promotions that may be of interest to you.

2. 3. 4. 5. 6.

Sample of 12-digit UPC bar code
For questions regarding this offer call 1-888-864-6781 from 6:00 a.m. to 10:00 p.m., MT, Monday-Friday, excluding holidays. To check the status of your rebate visit http://canon.rebatestatus.com.
2007 Canon U.S.A., Inc. Canon is a registered trademark and PIXMA is a trademark of Canon Inc. in the United States and may also be a registered trademark or trademark in other countries. All other product and brand names are trademarks of their respective owners.

PIXMA iP6210D SERVICE MANUAL
Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
1. PRODUCT LIST 1-1. Main Units
Product name Canon Ink Jet Printer iP6210D Product code 0012B001AA 0012B002AA 0012B003AA 0012B004AA 0012B006AA 0012B007AA 0012B008AA 0012B009AA 0012B011AA 0012B014AA Sales territories US CA LAM LVT LAM HVT EUM EMB ASA HVT AU GB HK Remarks
1-2. Options Product name

Blue Tooth UnitBU-20

Product code 0689B001AA 0689B006AA
Sales territories 001: JPN 002: USA/CAN/HK/MY/SPL 004: CN 005: EUR/AU 006: KR

Remarks

1-3. Consumables
Product name Canon FINE Cartridge CL-51 (Color) CL-52 (Photo) 0618B001AA~0618B005AA 0619B001AA~0619B005AA 0617B001AA~0617B005AA 001: EUR 002: AMR 003: ASIA 005: AMR S Product code Sales territories Remarks

CL-41 (Color)

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2. PRODUCT SPECIFICATIONS 2-1. Printer Main Unit Specifications
Paper feeding method Resolution Printing speed
ASF 4,800 x 1,200 dpi (max.)
Approx. 60 sec. (PP-101, 4 x 6, borderless printing, default print quality settings) For reference: Draft Standard Black (J/E) 11 ppm 3 ppm Color (J/E) 9 ppm 2.6 ppm
Printing direction Fast mode print duty Print width Interface
Bi-directional / Uni-directional (automatically switched according to print data and print mod 50% duty 203.2 mm (216 mm in borderless printing)
- USB 2.0 Hi-Speed - Direct print port (PictBridge, Bubble Jet Direct) - Bluetooth 1.2 (optional, JPEG files only)
Consumable Max. 10 mm (Approx. 100 pages of 75 g/m2) 64 to 105 g/mmm or less 10 mm (Approx. 80 sheets) or less A4, LTR, 5x7: 10 sheets or less 4x6: 20 sheets or less A4, LTR, 5x7: 4x6, 4x8: 10 sheets or less 20 sheets or less
Supported ink cartridge ASF stacking capacity Paper weight
Plain paper High Resolution Paper Glossy Photo Paper Photo Paper Pro, Photo Paper Plus Glossy, Matte Photo Paper Photo Paper Plus Double Sided Photo Paper Plus Semi-gloss Transparency Envelope T-shirt Transfer Photo Stickers
Borderless printing Detection function
Cover open Presence of ink cartridge Wrong installation of ink cartridge Presence of memory card Supported camera direct printing device Carriage position Presence of paper Head-to-paper distance Waste ink absorber full Internal temperature Remaining ink amount
1 sheet A4, LTR: 10 sheets or less 4x6: 20 sheets or less 30 sheets or less 10 sheets or less 1 sheet 1 sheet Up to A4, LTR Available Available Available Available Available Available Available Available Available Available Available (Detected by dot counting) Available (16 types) (Automatic alignment at default, possible to do manual alignment from computer) Approx. 43 dB (Sound pressure level ISO9296) Approx. 44 dB Approx. 53 dB Temperature: Humidity: Temperature: Humidity: 5C to 35C (41F to 95F) 10% to 90%RH (no condensation) 0C to 40C (32F to 104F) 5% to 95%RH (no condensation)
Print head alignment Acoustic noise level
Fine (Photo Paper Pro / Fine mode) HQ HS
Environmental requirements
During operation Non-operation
(2-1, Printer Main Unit Specifications contd)

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Power supply
Input voltage / Frequency During printing Power consumption: Stand-by status AC 100 to 240 V, 50/60Hz Approx. 11 W Approx. 1 W - With the paper support extended: Approx. 435 (W) x 280 (D) x 259 (H) mm - With the paper support retracted: Approx. 435 (W) x 253 (D) x 165 (H) mm Approx. 3.7 kg (excluding the ink cartridges) FCC, IC, CE Mark, Taiwan EMC, C-Tick, CCC (EMC), Korea MIC, Gost-R, DENAN, UL, C-UL, CB Report, GS, FT, SASO, SPRING, Korea EK, IRAM (Argentine)

External dimensions Weight Related standards
Electromagnetic radiance, Electrical safety Note: Not Blue Angel compliant.

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2-2. Direct Printing Specifications
Memory card drive Supported memory card
Compact Flash TYPE I/II, Microdrive, SmartMedia Card, Memory Stick, MagicGate Memory Stick, SD Card, MultiMedia Card, xD-Picture Card*, miniSD memory card*, Memory Stick Duo*, MagicGate Memory Stick Duo* *: An adapter is necessary. Windows ME / 98 / 2000 / XP, Mac OS X 10.2.1 or later Changeable via the operation panel Read / Write 2-line LCD, 11 buttons, 2 LEDs JPEG (DCF, CIFF, Exif 2.21 or prior, JFIF), DPOF compliant High, Fast Photo Optimizer PRO, VIVID, noise reduction, face brightener Brightness, contrast, hue Sepia, illustrated touch Available (date) Ver. 1.00 compliant - Single-photo/multi-photo/all-photo printing: 1 photo per page (borderless/with borders, only with borders for plain paper) - DPOF printing: 1 photo per page (borderless/with borders) 6, 15, 24, 35, 80 photos per page - Index printing: 6, 15, 24, 35, 80 photos per page - Layout printing 2, 4, 8 photos per page (borderless/with borders) - Sticker printing: 16 stickers 1,200 x 1,200 dpi (max.) Approx. 1 minutes 30 seconds, with the following conditions and settings: - A photo from a 4 mega-pixel digital camera - Process from pressing the printing start button to ejecting paper Approx. 1 minutes 30 seconds, with the following conditions and settings: - A photo from a 4 mega-pixel digital camera - Process from pressing the printing start button to ejecting paper
Storage function Supported OS Settings Function Card Direct Printing Operation panel File format Print quality Image correction function Image adjustment function Image processing function Image retrieval function DPOF version Print layout

Resolution Throughput

Throughput
Camera Direct Printing Supported print paper Print layout Resolution Throughput See 2-3, Print Media Specifications. - 1 photo per page (borderless/with borders) - Index printing 1,200 x 1,200 dpi (max.) Approx. 69 seconds, with the following conditions and settings: - A photo from a 5 mega-pixel digital camera - PP-x 6 - ExifPrint/Standard - Process from pressing the printing start button to ejecting paper

Supporte

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Approx. 69 seconds, with the following conditions and settings: - A photo from a 5 mega-pixel digital camera - PP-x 6 - ExifPrint/Standard - Process from pressing the printing start button to ejecting paper Print Beam printing (Direct Printing from a camera-equipped mobile phone via wireless communication) Printable data Supported print paper Supported layout Image (JPEG only, text printing not possible) See 2-3, Print Media Specifications. 1, 2, 4, 8 images per page (borderless) 1, 2, 4, 5, 6, 7, 8, 9, 16 images per page (with borders)
(2-2, Direct Printing Specifications contd)
Printing via Bluetooth communication (optional) Standard Bluetooth version 1.2 Output Bluetooth Power Class 2 Communication range Good for approx. 10 m in radius (depending on interference between the communication devices, or radio wave conditions) Frequency band 2.4 GHz Communication speed Approx. 720 kbps Supported profile BIP, OPP, SPP, HCRP Supported OS for HCRP - Windows XP Service Pack 2 or later - Windows XP Service Pack 1 or later: Microsoft "Support for Bluetooth Wireless Devices" or Toshiba Bluetooth Stack for Windows Ver. 3.00.10 or later has to be installed - Mac OS X 10.3.3 or later BU-20 specifications External dimensions 18.5 (W) x 47.5 (D) x 8.7 (H) mm with a cap Weight Approx. 7 g Power supply voltage 4.4 to 5.25 V Power consumption 500 mW (max.) Operating temperature 5C to 35C (41F to 95F) Operating humidity 10%RH to 90%RH (no condensation)
2-3. Product Life Specified print volume or the years of use, whichever comes first. - 3 years of use - Print volume: 4,000 pages - Black: 800 pages (A4, standard mode, 1,500 character pattern) - Color: 600 pages (A4, 7.5% duty per color pattern) 600 pages (A4, photo, borderless printing) 1,800 pages (4 x 6, photo, borderless printing) 200 pages (Postcard, photo, borderless printing) Note: The above print volume breakdown is estimated using average user consumption patterns of printing 4,000 pages. 2-4. Ink Cartridge Specifications Ink cartridge
Type Ink-tank-integrated print head

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Print head Ink color Weight Supply method
Color: 192 nozzles in 3 vertical lines Photo: 192 nozzles in 2 vertical lines Ink droplet: Col 5 pl / 2 pl, Photo 5 pl / 2 pl, Col: Y/M/C (super dye-based), Photo: PBK/PM/PC (super dye-based) CL-51(Col) approx. 56 g, CL-52(Photo) approx. 56 g CL-41(Col) approx. 51 g As a consumable
<Supported ink cartridges by models>
Ink cartridge High capacity CL-51 (Color) CL-52 (Photo) Standard package Standard package Standard CL-41 (Color) Usable as an option

Model IP6210 D

<Ink cartridge (ink tank with the nozzles) yield>
Units: pages CL-52 1,500 character pattern plain paper / standard mode ISO JIS-SCID No. 5 plain paper / standard mode Digital camera 24 images PP-101 4xCL-51

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3. ERROR DISPLAY Errors are displayed by the LEDs, and ink low warnings are displayed by the Status Monitor.
3-1. Operator Call Error (Alarm LED Blinking in Orange)
LED display Alarm LED blinking (Service mode) 2 times 3 times Error (Error code) No paper (ASF)[1000] Paper jam[1300] No ink[1600] Corrective action Remarks
There is no paper. The paper is jammed.
Ink has run out. Replace the ink cartridge and close the cover. Utimes The following ink cartridge cannot be recognized. U051 / U059
Set paper in ASF, and press the OK button. Remove the jammed paper, and press the OK button. Replace the ink cartridge(s), or press the OK button.
When selecting to press the OK button, ink may run out during printing.
Some ink cartridges are not installed in place. U075 / U076 The following ink cartridge cannot be recognized. U052

7 times

The ink cartridges are not installed[1401], or a non-supported ink cartridge is installed[1485]. Ink cartridges position is wrong. [1487 / 1486] Ink cartridge is not installed.[1682]
Check if supported ink tank(s) is installed, and re-install them properly, and then close the front cover.
Install the ink cartridge(s) in the correct position.

15 times

The following ink cartridge cannot be recognized. U053 The waste ink absorber is almost full.

4 times

Ink cartridge is not installed properly.
Re-install the ink cartridge(s) properly and close the front cover. Or, turn off/on the printer with the ink cartridges installed. Re-install the ink cartridge(s) properly and close the front cover. Pressing the OK button will clean the error, and enable to print. <Replace Ink absorber kit (QY5-0148-000)> <Replace Platen waste ink absorber QC1-6014-000)> Disconnect the cable from a the digital camera/video camera, and press the Reset button, and then re-connect the cable. Install an new ink cartridge, or press the OK button. * When an cartridge that was once used (excluding the cartridge used just before) is installed, this error occurs. (See 8-2. Major Functions (4) Remaining ink level detection function.) Waste ink absorber full warning (service call error) may appear.

Waste ink absorber full[1700], or platen waste ink absorber full[1710].
Incompatible device detected.
The following ink may have run out. U161 An ink cartridge that was once empty is installed. U162
The connected digital camera / video camera is not supported for Camera Direct Printing. Ink remaining is unknown. [1685/1686]
When the error is resolved by pressing the OK button, the function for detecting the remaining ink level will be released.

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3-2. Service Call Error (Cyclic Blinking in Orange (Alarm LED) and Green (Power LED)) Cycles of blinking in orange and Error Corrective Action green 2 times Carriage error [5100] Replace the printer as it has failed. 3 times Paper feed error [6000] Replace the printer as it has failed. 4 times Purge unit error [5C00] Replace the printer as it has failed. 5 times ASF(cam) sensor error [5700] Replace the printer as it has failed. 6 times Internal temperature rise error [5400] Replace the printer as it has failed. 7 times Waste ink absorber full or platen waste ink Replace the printer as it has failed. absorber full [5B00] 8 times Ink cartridge temperature rise error [5200] Replace the printer as it has failed. 9 times EEPROM error [6800] Replace the printer as it has failed. 13 times Paper feed position error [6B00] Replace the printer as it has failed. 15 times USB Host VBUD overcurrent error [9000] Replace the printer as it has failed. Abnormal motor driver error [600] 17 times Replace the printer as it has failed. 20 times Other hardware error [6500] Replace the printer as it has failed. Continuous ROM error Replace the printer as it has failed. alternate blinking Alarm LED ROM error Replace the printer as it has failed. (orange) lit 3-3. Ink Low Warning (Ink low warnings are displayed by the Status Monitor only when the remaining ink level detection is enabled, and no Status Monitor display when disabled.) Note: The Status Monitor display in the table below is for Windows. Warning Display by Status Monitor
Ink low warning 1 (approx. 70% of ink remaining)
Ink low warning 2 (approx. 40% of ink remaining)
Ink low warning 3 (low remaining ink)
Ink low warning 4 (no ink remaining)

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4. REPAIR 4.1 Notes on Service Part Replacement (and Disassembling/Reassembling) in Asia

Service part Logic board assy (QM2-2841) Notes on replacement - Detach the logic board assy about one minute after removing the power cord to prevent the logic board assy from being damaged. (to discharge the accumulated electricity in the capacitor) - If a waste ink amount is more than 7%, replacement of the ink absorber is necessary. Adjustment/settings After replacement: 1. Initialize the EEPROM. 2. Reset the waste ink counter. 3. Set the destination in the EEPROM. See 4.2 SERVICE MODE. 4. Perform the print head alignment in the user mode. Operation check - EEPROM print - Service test print - Printing via an USB connection - Camera Direct print
Operation panel unit (QM2-3327)
Absorber kit (QY5-0418) Platen ink absorber (QC1-6014)
After replacement: 1. Check the buttons / the LCD See 4.2 SERVICE MODE. After replacement: 1. Reset the waste ink counter. See 4.2 SERVICE MODE.

- Service test print

SERVICE MODE
Timing At printer operation checking or parts replacement Objective Operation checking Remarks See Service mode operation procedures. Load A4, LTR, or more large sized paper. Print sample: See APPENDIX 1: SHIPMENT INSPECTION PATTERN 1. See Service mode operation procedures.
Item Service test print - Model name - Rom version - USB serial number - Waste ink amount

EEPROM reset

At Logic board replacement

Waste ink counter reset

At waste ink absorber replacement At Logic board replacement
Reset except for the followings. - USB serial number - Destination setting - Waste ink counter Waste ink counter reset

Destination setting

Button / LCD checking
At Operation panel operation checking (such as Operation panel unit replacement)
Button / LCD operation checking
See the waste ink counter reset procedures. (For Asia only) See Service mode operation procedures & Destination setting procedures. (For Asia only) See Button / LCD checking operation procedures. (For Asia only)

(10/25)

Service mode operation procedures 1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button. 2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button. 3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection) 4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.)

The number of the Reset button pressing 0 time 1 time

LED Green Orange

Function Power off Service pattern print

2 times

EEPROM print
See APPENDIX 1: SHIPMENT INSPECTION PATTERN 1: PRINT SAMPLE See APPENDIX 2: EEPROM INFORMATION PRINT See waste ink counter reset procedures below. See Destination setting procedures below.
3 times 4 times 5 times 6 times 11 times 12 or more times
Orange Green Orange Green Orange
EEPROM reset Waste ink counter reset Destination setting Print head deep cleaning Button / LCD checking Returns to a menu selection

(11/25)

<Destination setting procedures>
At Logic board replacement, make settings for each destination. The number of the Reset button pressing 0 time 1 time 2 times 3 times 4 times 5 times 6 times 7 times 8 times 9 or more times LED Green Orange Green Orange Green Orange Green Orange Green Destination No change Japan Korea US Europe Australia Asia China Taiwan Returns to a menu selection Paper for defaulte setting
A4 A4 Letter A4 A4 A4 A4 A4 A4
<Waste ink counter reset procedures> At the waste ink absorber replacement, reset the waste ink counter for the replaced waste ink absorber.
Setting operation for the waste ink counter (The counter setting value is selected by pressing the Reset button.)
The number of the Reset button pressing 0 time 1 time 2 times LED Green Orange Green Reset the main waste ink counter to 0%. Reset the platen waste ink counter to 0%. Reset the Main & platen waste ink counter to 0%. (Reset collectively.)
<Button / LCD checking operation procedures> At Operation panel unit replacement, check the button / LCD.
1. When the Stop Reset button is pressed, FEMS<>BP will be displayed on the monitor.
2. Each button (excluding the Power / OK / Stop/Reset button) will be off by pressing each button.
3. When all buttons excluding the Power / OK / Stop/Reset button are pressed, PASS will be displayed.
4. When the Power button is pressed, the printer returns to a service mode menu selection.

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5. EXTERNAL VIEW / PARTS LIST (for Asia) 5-1. External Parts, Power Supply Unit, Logic Board Assy

5-2. Print Unit

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Parts List

Key 21 S1 S2 S3 S4 Part Number QM2-3324-000 QC1-7539-000 QC1-7540-000 QM2-3327-000 QL2-1280-000 QC1-7531-000 QC1-5005-000 QL2-1282-000 QM2-3339-000 QC1-7509-000 QC1-7508-000 QC1-7512-000 QM2-3325-000 QM2-3304-000 QM2-2841-000 QK1-1860-000 QC1-6016-000 QC1-6015-000 QC1-6014-000 QM2-3330-000 QC1-6021-000 QY5-0148-000 QC1-6108-000 XB1-4170-705 XA9-1493-000 XB1-2300-605 Rank I J J J J J J J J J J J I I I I I I I J I I G G G G Qty Description PAPER SUPPORT ASSY TOP COVER TOP COVER OPERATION PANEL UNIT CARD SLOT COVER ASSY HEAD ACCESS COVER EMBLEM(E) FRONT COVER ASSY MAIN CASE ASSY I/F COVER SIDE L COVER DCD COVER EJECT TRAY UNIT CARD BOARD ASSY LOGIC BOARD ASSY AC ADAPTER: 100/240V 50/60HZ TIMING SLIT STRIP FILM SPRING TIMING SLIT STRIP FILM PLATEN INK ABSORBER CAP BLADE UNIT CAP SLIDE SPRING ABSORBER KIT SCREW, B-TIGHT M3X44 SCREW, M1.7x7 SCREW, TP M3x8 SCREW, MACHINE BINDING HEAD M3X6 S5 S6 XB4-7301-605 XB6-7300-605 G G SCREW, B-TIGHT, M3X12 SCREW, MACHINE, WASHER HEAD M3x6 <Power supply cord> QK1-0278-000 QK1-0279-000 QK1-1061-000 WT3-5156-000 S S S S CORD, POWER CORD, POWER CORD, POWER CORD, POWER 100V-120V 220V-240V (EUR) 220V-240V (AU) 220V-240V (GB, HK) FORMAIN CHASSIS~SEPARATION BASE FOR CAP~BASE P FOR MAIN CHASSIS, LF SIDE PLATE FOR PE SENSOR~MAIN CHASSIS FOR DCC HOLDER P~BASE P FOR PWB US/CA/ASA HVT/AU/GP EUM/EMB/GB Remark

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6. TROUBLESHOOTING FLOWCHART 6-1. Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at refurbishment)

Power ON

Service Call Error? No Open access cover, and install print head
Service Call Error? No Connect to computer
Shipment inspection pattern printing
See 4. SERVICE MODE for printing method.
< Shipment inspection pattern check items> (See APPENDIX 1, SHIPMENT INSPECTION PATTERN 1.) 1. Non-ejection of ink: 2. Top of form: 3. Vertical lines: 4. Gray area: Yes Off the paper Not connected White lines / uneven density NG NG NG NG

Correct? Yes

No Replace print head and print shipment inspection pattern
Main waste ink counter less than 7%? Yes
No Visually check the platen waste ink absorber, and replace it if it is soiled.

Normal

Defective
<Note for normal printer refurbishment> At end of refurbishment, set the printer to the default shipment conditions (with the paper lifting plate in the raised position, and the carriage locked in the home position), following the steps below. 1. Install the ink cartridges, and while pressing and holding the Power button, connect the AC plug. After the Power LED lights in green, with the Power button still pressed, press the Resume/Cancel button 2 times, and release both the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.) 2. Print the shipment inspection pattern, and reset the EEPROM, following the procedures in 4. SERVICE MODE. 3. Press the Power button to turn off the printer. (The paper lifting plate is raised, and the carriage moves to the print head replacement position.) Remove the ink cartridges. (DO NOT print after this point.)

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6-2. Ink Cartridge Troubleshooting Flowchart (ink cartridge operation confirmation)

Connect to computer

Nozzle check pattern printing
Correct? No Ink cartridge cleaning
Correct? No Ink cartridge deep cleaning

Correct? No

Ink cartridge deep cleaning
Correct? No Replace ink cartridges

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7. SPECIAL NOTES ON SERVICING 7-1. Notes on the Waste Ink Absorber (for absorbing waste ink when doing borderless printing) Replacement. After the waste ink absorber shown below was replaced, check if head-to-paper distance between the chassis and platen is correct.

Because the chassis and platen (or other parts) have to be removed to replace the ink absorber, head-to-paper distance may be misaligned. Check the print result with the following procedures to confirm that there is no problem. <Check procedure> 1) Print images on Photo Paper Pro to confirm that the print result has no problem and that the print head does not contact paper. When doing printing, set the paper thickness lever to the left (normal position). When print quality deterioration and print head contact are found, adjust head-to-paper distance with the following procedures. 1) Make marks under red screws located at both sides of the chassis.
2) Loosen red screws to adjust head-to-paper distance.
When the print head contacts paper: Move the chassis rail towards the marks. When print quality deteriorates: Move the chassis rail towards the marks.

(17/25)

8. PRODUCT TECHNICAL INFORMATION 8-1. FAQ (Problems specific to the iP6210, and their corrective actions)
No. 1 * A Function Phenomenon Possible Call / Claim Corrective action Installation Carriage error (Alarm and Power - The LEDs blink alternately in orange Remove the packing material fixing the and green, 2 times (carriage error). carriage. LEDs blink alternately 2 times). Cause The user may not have removed the packing material at unpacking and installation. Note: Even if the packing material remains, no parts are damaged. Open the access cover, and install the ink The user did not install the ink cartridges - LED display in the LCD (As this completely at unpacking, installation, or occurs at printer installation, the user cartridge(s) properly. ink cartridge replacement. cannot recognize the error.) When using Mini card, it was installed in - Cannot print If the memory card can be removed, the card slot without the dedicated - Memory card cannot be recognized. re-install it after attaching the dedicated adapter. adapter. If the memory card cannot be removed, do servicing. 1. Perform roller cleaning from the printer The paper feed roller slips on the paper at - Paper out error paper feeding. driver. - Paper cannot be fed 2. Clean the paper feed roller with - Cannot print pre-moistened wipe or moistened cloth. In the high temperature and high humidity 1. Fan the paper and set them in the - Multiple sheets of paper are fed environment, the frictional force between ASF. simultaneously. 2. In case of PR-101, set the paper sheet the front and back sides of paper -Blank paper is ejected. becomes high, and sheets stick to each by sheet in the ASF. other, contributing to multi-feeding. 1. Perform roller cleaning from the printer The paper feed roller slips on the paper at - Paper out error paper feeding. driver. - Paper cannot be fed Note: Depending on the paper lots. 2. Clean the paper feed roller with - Cannot print pre-moistened wipe or moistened cloth. 3. Reduce the number of envelopes loaded in the ASF. 4. Flatten the envelope (with a pen). 1. Remove the jammed paper from the As the LF roller slips on the paper, the - Paper jam error paper pick-up side. paper is not fed, causing the jam error at - Paper cannot be fed paper ejecting. - Cannot print 1. Open the front cover and remove the If paper is loaded in the landscape - Paper jam error orientation, paper cannot be fed because jammed paper. - Feeding failure the paper does not reach the LF roller at 2. Load the same type of paper as - Cannot print paper feeding. jammed paper in the portrait orientation and press the Reset button.

Ink cartridge installation error
Memory card access / removal error

Paper feeding

No paper feeding

Multi-feeding

Envelope not feeding

Paper jam

Paper jam and paper feeding failure in printing on Credit card sized paper

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(8-1. FAQ (Problems specific to the iP6210 and corrective actions) contd)
No. 9 * B Function Image quality Phenomenon Smearing on printed side. Possible Call / Claim - Smear on the printed side of paper - Cannot print properly - Paper edge crease Corrective action 1. Correct the paper curl. 2. Set the paper thickness lever to the right. 3. Recommend the user to conduct printing in the print quality assurance area. 1. Perform bottom plate cleaning from the printer driver. 2. Clean the ribs on the platen with cotton swabs/buds. Cause The edge of paper rises due when paper is curled, causing the ink cartridge to rub against the printed surface of paper, resulting in smearing.
Smearing on the backside, or address side of postcards
Horizontal lines or uneven print density at the trailing edge of paper
<Photo Paper Plus Double Sided> - Smears on the already printed side when printing the other side <When printing the address side of postcards> - Smears on the address side <When printing the message side of postcards> - Smears on the backside 1. Recommend printing in the print - Cannot print to the bottom edge of quality assurance area. paper - Lines or uneven print density appear 2. Change the print quality from Standard to High mode. in the trailing edge of paper 3. Try other paper (PP-101) - Cannot print properly
When borderless printing is conducted continuously, ink mist attaches to the ribs on the platen, and is transferred to the backside of the following paper.
- Lines or uneven print density (on When printing using one ink cartridge only, horizontal lines or skin tones and background) uneven print density occurs due - Cannot print properly to LF roller feeding at small pitch
When the paper end comes off the pinch roller, printing is performed without the paper being held, preventing the ink drops from being ejected in the correct positions, resulting in unevenness. Note: The problem is less noticeable than that of the iP1500. As the print media slightly slips while 1. Perform print head alignment. 2. Change the print quality from Standard being fed by the LF roller, printed areas overlap, causing the problem. to High mode.

*Occurrence level: A: The phenomenon is likely to occur frequently. (Caution required). B: The phenomenon may occur under certain conditions, but likeliness is assumed very low in practical usage. C: The phenomenon is unlikely to be recognized by the user, and no practical issues are assumed.

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8-2. Major Functions (1) New Direct Print function - Red eye correction: The red eyes area is selected from an image, and the red eyes are detected automatically. Correction is made at the detected area. - Memory card writing function: From the Menu, Setting of Read only (writing is not possible) and Read_Write (writing is possible.) is possible.
<Possible problems with this function> 1) Print results is red-tinged. -> Change the correction value. (Shift to Y side.) 1) Direct Print is not possible. -> Release Write setting. (2) Bluetooth printing support (option) This printer has the Bluetooth printing function. Install the optional Blurtooth unit (BU-20) in the printer. <Possible problems with this function> Printing is not possible. -> Shorten the communication distance or get rid of obstacles.
(3) Quiet mode The printer has a quiet mode function. Compared with the normal mode, Acoustic noise level: HS normal approx. 52.7 dB, Quiet approx. 47.5 dB Audible overtone level: Sound quality changes, and sound becomes quieter. Print speed: Slows. <Possible problems with this function> - The operation sound does not become quieter. -> The audible sound becomes only slightly quieter. - Printing is slow. -> Disable the Quiet mode. (4) Remaining ink level detection function The printer has a function to detect the remaining ink level. Detection method: Dot counting (Counted for each Photo/CL ink cartridge) Photo / CL cartridge: The remaining ink level is detected by total counted dot values of Photo /CL three colors. Display method: Displayed on the Status Monitor (at 4 levels listed below for each Photo/CL ink cartridge) Level 1: Approx. 70% of ink remaining Level 2: Approx. 40% of ink remaining Level 3: Indication of ! mark (Remaining ink level is low) Level 4: Indication of X mark (No ink remaining) Note: Remaining ink detection function displays the status only, and does not cause errors. Accuracy: The margin of error of detection accuracy is +/-10% in normal printing. The margin of error is likely to be large in the following specific print patterns: When printing continuously using any one of the Photo /CL three colors of ink -> As the remaining ink level is calculated by the counted dot value of the least remaining ink of the Photo /CL three colors, if any of the C/M/Y inks is heavily consumed, the margin of error for remaining ink increases.

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<Possible problems with this function> - When a once-used ink cartridge is installed, the actual remaining ink level is not detected, and an error indicating the remaining ink amount is unknown occurs. Pressing the OK button will clear the error, and printing can be done. However, the function to detect the remaining ink amount is disabled (ink status is not displayed). e.g.: An ink cartridge was once used in another printer. A current ink cartridge is removed from the printer. -> A new ink cartridge is installed. -> The removed ink cartridge is installed again after removing the new ink cartridge. - Due to the specific print pattern, the actual remaining ink level does not match the indicated remaining ink level. This is because a detection error can be large in specific print patterns (such as continuous printing using any one of the Photo /CL three colors of ink or continuous solid printing, etc.). (5) Deep cleaning The printer has a deep cleaning (refreshing) function. Deep cleaning (refreshing): This is a deep cleaning function in order to resolve print failure due to ink clogging the nozzles. <Possible problems with this function> - Excessive ink consumption when conducting deep cleaning repeatedly. (The amount of ink used is approx. 4 times the normal manual cleaning amount.) <Reference> Cleaning types, amount of ink used, and time required Cleaning type Amount of ink used Manual cleaning Dot count cleaning BK: Approx. 0.10 g Timer cleaning (24 hours to 2 months) CL: Approx. 0.10 g Ink cartridge replacement (8 months or less) Cleaning on arrival at user BK: Approx. 0.15 g Timer cleaning (2 to 3 months) CL: Approx. 0.15 g Cleaning when the print head is not capped at printer power on Ink cartridge replacement (8 months or more) BK: Approx. 0.20 g CL: Approx. 0.20 g Timer cleaning (3 months or more) BK: Approx. 0.30 g CL: Approx. 0.30 g Deep cleaning BK: Approx. 0.45 g CL: Approx. 0.45 g
Time required Approx. 40 sec.
Approx. 40 sec. Approx. 45 sec. Approx. 55 sec. Approx. 50 sec.
(6) Print head alignment The printer has a print head alignment function (print head position adjustment function). Print head alignment: This is a function to correct displacements between the nozzle lines of the print head, and incorrect print position at bi-directional printing. The adjustment is conducted using the printed head position adjustment pattern. A: Alignment of photo black nozzles in bi-directional printing B: Alignment of cyan nozzles in bi-directional printing C: Alignment of magenta nozzles in bi-directional printing D: Alignment yellow nozzles in bi-directional printing

Printed items:

1: 2: 3: 4: 5: 6: 7: 8: 9: 11: Model name (same for the all destinations) ROM version I/F connection (USB2) Waste ink amount (main, platen) Installation date Operator call / service call error record Last printing time Purging count (manual cleaning, (Refreshing) deep cleaning, timer cleaning, cleaning by dot count, cleaning at ink tank / print head ) Last cleaning time Ink status (PBK/C/PC/PM/M/Y) 10: Print head replacement count (Photo, Color high capacity, Color standard) 12: Power-on count (S = soft-power-on) 13: Print head alignment by user 13-1: Manual print head alignment by user 14: User print head alignment value (Bksi/CLsi/PBkbi/SPBkbi/Cbi/SCbi/BkCly/Mbi/SMbi/Pcbi/SPCbi/Pmbi/SPMbi/BkClx) 15: Language setting 16: Wiping count 17: Camera Direct Print-supported device connection record (LG, Canon PictBridge, Other PictBridge)

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18: Bluetooth-supported device connection record 19: Longest period of non-printing 20: Number of all pages fed 21: Number of pages fed from ASF (total, plain paper, High Resolution Paper, Matte Photo Paper, Photo Paper Pro, Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard, envelope) 22: Camera Direct print pages in total 23: Borderless print pages 24: L & 4x6 print pages 25: Print head temperature 26: Inside temperature 27: Line inspection information 28: Other Photo Paper pages fed 29: Bluetooth printing pages fed 30: Print Beam printing pages fed 31: Photo Sticker pages fed 32: Name card- / Credit Card-sized paper pages fed 33: Number of times a memory card is used in total 34: Memory Card Direct print pages in total 35: Memory Card Direct print pages: Photo Paper Pro (4x6, 5x7, card, A4/LTR) 36: Memory Card Direct print pages: Photo Paper Plus Glossy (4x6, 5x7,card, A4/LTR) 37: Memory Card Direct print pages: Matte Photo Paper (4x6, 5x7, card, A4/LTR) 38: Camera Direct print pages: Photo Paper (4x6, 5x7, card, A4/LTR) 39: Camera Direct print pages: Fast Photo Paper (4x6, 5x7, card, A4/LTR) 40: Camera Direct print pages: Matte Paper (4x6, 5x7, card, A4/LTR) - Printer EEPROM information Dump(Displayed DUMP List in the printer EEPROM in HEX)

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