HP Photosmart 380 series User's Guide

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HP Photosmart 380 series

Copyrights and trademarks
Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

Notice

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The Hewlett-Packard Development Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.
PictBridge and the PictBridge logo are trademarks of the Camera & Imaging Products Association (CIPA). Other brands and their products are trademarks or registered trademarks of their respective holders. The embedded software in the printer is based in part on the work of the Independent JPEG Group. The copyrights to certain photos within this document are retained by the original owners.
troubleshooting information in the onscreen HP Photosmart Printer Help. There are no operator serviceable parts inside. Refer servicing to qualified service personnel. Use in a well-ventilated area.

Environmental statements

Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. Protecting the environment This printer has been designed with several attributes to minimize impact on our environment. For more information, go to HP's Commitment to the Environment web site at www.hp.com/hpinfo/globalcitizenship/ environment/. Ozone production This product generates no appreciable ozone gas (O3). Paper use This product is suited for the use of recycled paper according to DIN 19309. Plastics Plastic parts over 24 grams (0.88 ounces) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer life. Material safety data sheets Material Safety Data Sheets (MSDS) can be obtained from the HP web site at www.hp.com/go/msds. Customers without Internet access should contact HP Customer Care. Recycling program HP offers an increasing number of product return and recycling programs in many countries, and partners with some of the largest electronics recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. This HP product contains lead in the solder, which may require special handling at the end of its life. Important recycling information for our customers in the European Union: To preserve the environment,
Regulatory model identification number VCVRA-0508
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-0508. This regulatory number should not be confused with the marketing name (HP Photosmart 380 series printer) or product number (Q6387A).

Specifications....57 System requirements...57 Printer specifications...HP Customer Care...61 HP Customer Care by phone...61 Placing a call...62 Return to HP repair service (North America only)..62 Additional warranty options....62 A Installing the software...63 B HP Warranty....65 Index.....67

Welcome

Thank you for purchasing an HP Photosmart 380 series printer! With your new, compact photo printer you can easily print beautiful photos with or without a computer. This guide explains how to print photos from the printer without connecting it to a computer. To learn how to print from your computer, install the printer software, and explore the onscreen Printer Help, see Installing the software and Finding more information. Among other things, you'll learn how to: Print borderless photos with colorful, customized frames. See Getting creative.
Transform your photos into instant classics with blackand-white, sepia, or other color effects. See Getting creative.
Improve the quality of your photos by removing red eye, sharpening out-of-focus photos, and improving the contrast. See Improving the quality of your photos.

Finding more information

Your new printer comes with the following documentation: Setup Guide: The HP Photosmart 380 series printer comes with setup instructions that explain how to set up the printer. User's Guide: The HP Photosmart 380 series User's Guide is the book you are reading. This book describes the basic features of the printer, explains how to use the printer without connecting a computer, and contains hardware troubleshooting information. HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help describes how to use the printer with a computer and contains software troubleshooting information.

Chapter 1

After you have installed the HP Photosmart printer software on your computer (for more information, see Installing the software), you can view the onscreen Printer Help: Windows PC: From the Start menu, select Programs (in Windows XP, select All Programs) > HP > Photosmart 330, 380 series > Photosmart Help. Macintosh: Select Help > Mac Help in the Finder, then select Library > HP Photosmart Printer Help for Macintosh.

Printer parts

Front of printer
Control panel: Control the basic functions of the printer from here. Out tray (closed): Open this to print, insert a memory card, connect a compatible digital camera, connect an HP iPod, or access the print cartridge area.

Inside front of printer

7 In tray: Load paper here. In tray extender: Pull out to support paper. Paper-width guide: Move to the width of the current paper to position the paper properly. Camera port: Connect a PictBridge digital camera, the optional HP Bluetooth wireless printer adapter, or an HP iPod. Memory card slots: Insert memory cards into these slots. See Inserting memory cards. Print cartridge door: Open to insert or remove a print cartridge. See Inserting print cartridges. Out tray (open): The printer deposits printed photos here.

Insert or replace the print cartridge Prepare the printer and cartridge 1. Make sure the power is on and you have removed the cardboard from inside the printer. 2. Open the print cartridge access door of the printer. 3. Remove the bright pink tape from the cartridge. Remove the pink tape

Do not touch here

Chapter 2 Insert or replace the print cartridge (continued)
Insert the cartridge 1. If you are replacing a cartridge, push down and pull outward on the cartridge in the cradle to remove it. 2. Hold the replacement cartridge with the label on top. Slide the cartridge at a slight upward angle into the cradle so the copper-colored contacts go in first. Push the cartridge until it snaps into place. 3. Close the print cartridge access door. The idle screen of the printer displays an icon showing the approximate ink level for the installed cartridge (100%, 75%, 50%, 25%, and nearly empty). No inklevel icon appears if the cartridge is not a genuine HP cartridge. Each time you install or replace a print cartridge, a message appears on the printer screen asking you to load plain paper so the printer can align the cartridge. This ensures high-quality prints. Align the cartridge 1. Load paper in the In tray and press OK. 2. Follow the onscreen instructions to align the cartridge. See Aligning the print cartridge.
When you are not using a print cartridge Whenever you remove a print cartridge from the printer, store it in a print cartridge protector. The cartridge protector keeps the ink from drying out. Storing the cartridge improperly can cause the cartridge to malfunction.
When you are not using a print cartridge (continued)
In some countries/regions the cartridge protector is not included with the printer, but comes with the HP Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector is included with the printer. To insert a cartridge into the cartridge protector, slide the cartridge into the protector at a slight angle and snap it securely into place.

Inserting memory cards

After you have taken pictures with a digital camera, you can remove the memory card from the camera and insert it into the printer to view and print your photos. The printer can read the following types of memory cards: CompactFlash, Memory Sticks, MultiMediaCard, Secure Digital, SmartMedia, and xD-Picture Card. The Microdrive is not supported. Caution Using any other type of memory card may damage the memory card and the printer. To learn about other ways of transferring photos from a digital camera to the printer, see Getting connected.

Do this Note 1 The image resolution in video clips is typically lower than that of digital photos; therefore, you may notice that the print quality of your video clip frames is lower than the print quality of your photos. Note 2 Not all video file formats are supported by this printer. For a list of supported video file formats, see Printer specifications. Note 3 This printer does not support high resolution videos (full VGA). These videos should be viewed on your camera or computer.
Print photos in panoramic mode Note Panoramic mode is not supported when printing directly from a PictBridge camera using a USB cable. To create panoramic photos on your computer in the HP Image Zone software, you must choose either the Full or the Typical installation option when you install the printer software. If you chose either the Express or the Minimum installation option, you must reinstall the printer software and choose the Full or Typical option instead. For software installation instructions, see Installing the software.
There are two ways to create a panoramic photo: Stitch photos together: Use image editing software, such as HP Image Zone, to stitch overlapping photos together to form a 10 x 30 cm (4 x 12 inch) photo. (Alternatively, some digital cameras can stitch several shots together into one photo before saving the photo to a memory card.) Then save the photo to a memory card and use the steps below to turn on panoramic mode. Panoramic mode prints the selected photo with a 3:1 aspect ratio. Select any photo: Select one or more photos on a memory card and use the steps below to turn on panoramic mode. Panoramic mode prints the selected photos with a 3:1 aspect ratio. If there is a memory card in the printer, remove it. Press Menu to access the printer menu. Select Print options, then press OK. Select Panoramic photos, then press OK. Select On, then press OK. Load 10 x 30 cm (4 x 12 inch) paper. Insert a memory card that contains one or more photos you want to
Stitch several photos together to create one panoramic-size photo.

1. 2. 3. 4. 5. 6. 7.

Do this print in panoramic mode. A crop box on the printer screen shows the portion of the displayed photo to be printed (3:1 aspect ratio). The higher the original resolution of the displayed photo, the better it will look when printed in panoramic mode. 8. Select one or more panoramic photos. 9. Press Print. 10. When you are finished printing panoramic photos, turn off panoramic mode to continue printing with a normal 3:2 aspect ratio. To turn off panoramic mode, repeat steps 1 through 4, and then select Off and press OK. If there is a memory card in the printer, remove it. 2. Press Menu to access the printer menu. 3. Select Print options, then press OK. 4. Select Photo stickers, then press OK. 5. Select On, then press OK. 6. Load photo sticker media. 7. Insert a memory card. 8. Select one or more photos. 9. Press Print. Each printed sheet contains 16 copies of a single photo. 10. When you are finished printing stickers, turn off Photo stickers mode. To turn off Photo stickers mode, repeat steps 1 through 4, select Off, then press OK. While in Photo stickers mode, a Photo stickers banner overlays the photo on the printer screen. You cannot choose a different layout or access Print options in the printer menu. 1.

Press Menu. Select Preferences, then press OK. Select Smart focus, then press OK. Select On, then press OK.
Photos with poor lighting and contrast 1. 2. Adaptive lighting 3. Improve the lighting and contrast in prints. This preference affects all printed 4. photos. Poor-quality video clips Video enhancement Improve the quality of printed video clips. Print times may be slower when this preference is turned on. Photos with poor brightness Photo brightness Improve the brightness level in photos. 1. 2. 3. 4. 1. 2. 3. 4.
Press Menu. Select Preferences, then press OK. Select Adaptive lighting, then press OK. Use the Select Photos arrows to highlight On, then press OK. Press Menu. Select Preferences, then press OK. Select Video Enhancement, then press OK. Use the Select Photos arrows to highlight On, then press OK. Press Menu. Select Edit, then press OK. Select Photo Brightness, then press OK. Use the Select Photos arrows to adjust photo brightness to the desired level, then press OK.

Printing your photos

Printing your photos involves three steps: selecting a layout, setting print quality, and selecting a print method.

Selecting a layout

You can select from several print layouts by pressing Layout after you insert a memory card. Layout options Do this 1. 2. 3. Insert a memory card. Press Layout. Use the Layout arrows to select a layout: Print one photo per sheet Print two photos per sheet Print four photos per sheet
The printer may rotate your photos to fit the layout. Note When borderless printing is turned off, all pages print with a narrow white border around the outside edges of the paper. To turn off borderless printing, see Printer menu.

Setting print quality

Best quality is the default and produces the highest quality photos. Normal quality conserves ink and prints faster. To change the print quality to Normal 1. Press Menu. 2. Select Tools, then press OK. 3. Select Print Quality, then press OK. 4. Select Normal, then press OK. Print quality reverts to Best after the next print job.

PictBridge symbol A PictBridge-compatible digital camera and a USB cable. Connect the camera to the camera port on the front of the printer. Print from any device with Bluetooth wireless technology to the printer. If you connect the optional HP Bluetooth wireless printer adapter to the printer through the camera port, be sure to set the Bluetooth printer menu options as needed. See Printer menu.
Bluetooth The optional HP Bluetooth wireless printer adapter.

Chapter 4 (continued)

Connection type and what you need
What this lets you do The adapter is not compatible with the Macintosh OS.
If the printer came with this accessory or you have purchased it separately, see the accompanying documentation. For more information on Bluetooth wireless technology and HP, go to www.hp.com/ go/bluetooth. HP iPod An HP iPod and the USB cable that came with it. Connect the HP iPod to the camera port on the front of the printer. Print directly from an HP iPod (with photos stored in it) to the printer. For more information, see To print photos from an HP iPod.
Connecting through HP Instant Share
Use HP Instant Share to share photos with friends and relatives using e-mail, online albums, or an online photo finishing service. The printer must be connected through a USB cable to a computer with Internet access and have all the HP software installed. If you try to use HP Instant Share and do not have all the required software installed or configured, a message prompts you through the required steps. To use HP Instant Share 1. Insert a memory card and select some photos. 2. Press Menu, select Tools, then press OK. 3. Select HP Instant Share, then press OK. 4. Follow the instructions on your computer to share the selected photos with others. See the onscreen HP Image Zone Help for information about using HP Instant Share.

Chapter 4

Maintaining and transporting the printer
The HP Photosmart 380 series printer requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality.
Cleaning and maintaining the printer
Keep the printer and print cartridges clean and well maintained using the simple procedures in this section.
Cleaning the outside of the printer
1. 2. 3. Turn off the printer, then disconnect the power cord from the back of the printer. If you installed the optional HP Photosmart Internal Battery in the printer, remove it, then close the battery compartment door. Wipe the outside of the printer with a soft cloth that has been lightly moistened with water. Caution 1 Do not use any type of cleaning solution. Household cleaners and detergents may damage the printer finish. Caution 2 Do not clean the interior of the printer. Keep all fluids away from the interior.

Aligning the print cartridge
The first time you install a print cartridge in the printer, the printer aligns it automatically. However, if colors in the printouts are misaligned, or if the alignment page does not print correctly when you install a new print cartridge, use the following procedure to align the print cartridge. 1. 2. 3. Press Menu. Select Tools, then press OK. Select Align cartridge, then press OK.
A message appears on the printer screen reminding you to load plain paper. Load paper so the printer can print a calibration page. Use plain paper or index cards to conserve photo paper. Press OK to begin aligning the print cartridge. When the printer finishes aligning the cartridge, it prints an alignment page to confirm that the alignment was successful.
The check marks verify that the print cartridge is installed correctly and functioning properly. If an x appears to the left of any of the bars, align the print cartridge again. If the x still appears, replace the print cartridge.
Storing the printer and print cartridges
Protect the printer and print cartridges by storing them properly when you are not using them.

Storing the printer

The printer is built to withstand long or short periods of inactivity. Close the In and Out tray doors and push the printer screen down into the flat position when the printer is not in use. Store the printer indoors out of direct sunlight in a place without temperature extremes. If the printer and print cartridge have not been used for one month or more, clean the print cartridge before printing. For more information, see Automatically cleaning the print cartridge.
Storing the print cartridges
When you store or transport the printer, always leave the active print cartridge inside the printer. The printer stores the print cartridge in a protective cap during the powerdown cycle. Caution Make sure the printer completes its power-down cycle before you unplug the power cord or remove the internal battery. This allows the printer to store the print cartridge properly. Follow these tips to help maintain HP print cartridges and ensure consistent print quality: When you remove a print cartridge from the printer, store it in a print cartridge protector to prevent the ink from drying out. In some countries/regions the cartridge protector is not included with the printer, but comes with the HP Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector might be included with the printer. Keep all unused print cartridges in their original sealed packages until they are needed. Store print cartridges at room temperature (1535 degrees C or 5995 degrees F). Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge.

The buttons on the control panel do not respond. Cause A printer error has occurred. Wait for about a minute to see if the printer resets. If it does not, try the following solutions. Solution Turn off the printer. If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer. If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer. If the printer does not reset, and the control panel buttons still do not respond, go to www.hp.com/support or contact HP Customer Care.
The printer does not find and display the photos on my memory card. Solution Turn off the printer.
If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer. If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer. The memory card may contain file types the printer cannot read directly from the memory card. Save the photos to a computer, then print them from the computer. For more information, see the documentation that came with the camera and the onscreen HP Photosmart Printer Help. The next time you take photos, set the digital camera to save them in a file format the printer can read directly from the memory card. For a list of supported file formats, see Specifications. For instructions on setting the digital camera to save photos in specific file formats, see the documentation that came with the camera.
The printer is plugged in, but it will not turn on. Solution The printer may have drawn too much power. If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer. If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer. The printer may be plugged into a power strip that is turned off. Turn on the power strip, then turn on the printer.
The optional HP Photosmart Internal Battery is installed in the printer, but the printer will not turn on using battery power. Solution The battery may need to be charged. Plug in the printer power cord to charge the battery. The On light flashes green to indicate that the battery is charging. If the battery is charged, try removing and reinstalling the battery.

A blank page came out of the printer. Solution Check the ink-level icon on the printer screen. If the print cartridge is out of ink, replace it. See Inserting print cartridges. Print a test page to check the print cartridge. See Printing a test page. You may have begun printing and then cancelled the process. If you cancelled the process before the photo started printing, the printer may have already loaded paper in preparation for printing. The next time you print, the printer will eject the blank page before starting the new printing project.
The photo did not print using the printer's default print settings. Solution You may have changed the print settings for the selected photo. Print settings you apply to an individual photo override the printer's default print settings. Discard all print settings that have been applied to an individual photo by deselecting the photo. For more information, see Selecting photos to print.
The printer ejects the paper when preparing to print. Solution Direct sunlight could be interfering with the operation of the automatic paper sensor. Move the printer out of direct sunlight.
Print quality is poor. Solution The print cartridge may be running out of ink. Check the ink-level icon on the printer screen, and replace the cartridge if necessary. For more information, see Inserting print cartridges. If you used the Zoom button on the printer control panel to magnify the photo, you may have magnified it too much. Press Zoom. You may have selected a low-resolution setting on the digital camera when you took the photo. For better results in the future, set the digital camera to a higher resolution. Make sure you are using the right type of photo paper for the project. Use HP-designed photo paper for best results. For more information, see Choosing the right paper. You may be printing on the wrong side of the paper. Make sure the paper is loaded with the side to be printed facing up. The print cartridge may need to be cleaned. For more information, see Automatically cleaning the print cartridge The print cartridge may need to be aligned. For more information, see Aligning the print cartridge
The photos I marked for printing in the digital camera do not print. Solution Some digital cameras let you mark photos for printing both in the camera's internal memory and on the memory card. If you mark photos in the internal memory, and then move photos from the camera's internal memory to the memory card, the marks do not transfer. Mark photos for printing after you transfer them from the digital camera's internal memory to the memory card.

Bluetooth printing problems
Before contacting HP Customer Care, read this section for troubleshooting tips, or go to the online support services at www.hp.com/support. Be sure to also read the documentation that came with your HP Bluetooth wireless printer adapter and your device with Bluetooth wireless technology.
My Bluetooth device cannot find the printer. Solution Make sure the HP Bluetooth wireless printer adapter is plugged into the camera port on the front of the printer. The light on the adapter flashes when the adapter is ready to receive data. Bluetooth Visibility may be set to Not visible. Change this setting to Visible to all as follows: Press Menu to display the printer menu. Select Bluetooth, then press OK. Select Visibility, then press OK. Select Visible to all, then press OK. Bluetooth Security level may be set to High. Change this setting to Low as follows: Press Menu to display the printer menu. Select Bluetooth, then press OK. Select Security level, then press OK. Select Low, then press OK. The Passkey (PIN) that the device with Bluetooth wireless technology is using for the printer may be incorrect. Make sure the correct Passkey for the printer is entered in the device with Bluetooth wireless technology. You may be too far from the printer. Move the device with Bluetooth wireless technology closer to the printer. The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters (30 feet).
No page came out of the printer. Solution The printer may not recognize the type of file sent by the device with Bluetooth wireless technology. For a list of the file formats that the printer supports, see Specifications.
Print quality is poor. Solution The photo you printed may be low resolution. For better results in the future, set the digital camera to a higher resolution. Be aware that photos taken with VGA-resolution cameras, such as those found in wireless phones, may not have high enough resolution to produce a high-quality print.
The photo printed with borders. Solution The printing application installed on your device with Bluetooth wireless technology may not support borderless printing. Contact the vendor of the device, or go to their support web site to obtain the latest updates for the printing application.

Error message: Print cartridge cradle is stuck. Clear jam then press OK. Solution Follow these steps to clear any obstruction in the path of the print cartridge cradle: 1. Open the print cartridge door. 2. Clear any obstruction in the cradle path. 3. Close the print cartridge door, then press OK to continue.
Error message: Cartridge service station is stuck. Solution The print cartridge service station is the component located beneath the print cartridge cradle that wipes and caps the print cartridge for storage. Follow these steps to clear the obstruction blocking the print cartridge service station: 1. Open the print cartridge door. 2. Gently push the print cartridge and print cartridge cradle to the left to access the print cartridge service station. 3. Remove any obstruction. 4. Close the print cartridge door, then press OK to continue.
Error message: Photo is corrupted Cause While the printer was printing from a memory card, either another memory card was inserted or a USB device was connected to the front camera port. Solution Insert only one memory card at a time. Do not insert a USB device while the printer is printing from a memory card. Your photo is not corrupted. Cause Solution The indicated photo is corrupted on the inserted memory card. Select and print a different photo, or insert a different memory card.
Error message: Card access error. See user manual. Cause A card access error may indicate that an xD memory card is in a writeprotected condition. xD memory cards have a special protection feature to ensure that your pictures are kept safe. Note During this condition, you can still use the printer for printing and saving photos from the xD card to a secure location, such as your computer's hard drive.
Solution Reinsert the xD memory card into your camera and turn on the camera. In most cases, the camera automatically makes the necessary changes. Reformat the xD memory card. See the documentation that came with your camera for instructions on reformatting the memory card. Note that this process erases the pictures currently saved to your memory card. To save these pictures, transfer them to the computer before reformatting the memory card. Once you reformat the memory card, transfer those photos back to the memory card using the computer.

Specifications

This section lists the minimum system requirements for installing the HP Photosmart printer software, and provides selected printer specifications.

Additional warranty options
Extended service plans are available for the printer at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.

Installing the software

The printer comes with optional software you can install on a computer. After using the setup instructions that came in the box with the printer to set up the printer hardware, use the instructions below to install the software. Install the printer software Windows users Important: Do not connect the USB cable until you are prompted. Note During software installation, you are asked to choose from different installation options. Refer to the table below this one to learn what software and features are provided with each different option. 1. Insert the HP Photosmart CD into your computer's CD-ROM drive. If the Install Wizard does not appear, locate the Setup.exe file on the CD-ROM drive and double-click it. Wait several minutes while the files load. Click Next and follow the onscreen instructions. When prompted, connect one end of the USB cable to the USB port on the back of the printer, and connect the other end to the USB port on your computer. Follow the onscreen instructions until the installation is finished and your computer restarts. Macintosh users Important: Do not connect the USB cable until you are prompted. 1. 2. 3. Insert the HP Photosmart CD into your computer's CD-ROM drive. Double-click the HP Photosmart CD icon. Double-click the HP Photosmart Install icon. Follow the onscreen instructions to install the printer software. When prompted, connect one end of the USB cable to the USB port on the back of the printer, and connect the other end to the USB port on your computer. Select the printer in the Print dialog box. If the printer does not appear in the list, click Edit Printer List to add the printer.
Note Different software installation options are available in different countries/regions. Only two of these options are available to you: either Full and Express, or Typical and Minimum. Windows users: Choose one of these installation options Choose this option. Full To use these features. This option is grayed out if your computer does not meet minimum system requirements. It installs software to operate your printer, HP Solution Center, and HP Image Zone, an easyto-use software program that gives you everything you need to have fun with your photos: View View photos in multiple sizes and ways. Easily organize and manage your photos. Edit Crop your photos and fix photos with red eye. Automatically adjust and enhance your photos in different sizes and in multiple layouts.

Appendix A Windows users: Choose one of these installation options (continued) Print Print your photos in different sizes and in multiple layouts. Create Easily create album pages, cards, calendars, panoramic photos, CD labels, and more. Share Send photos to family and friends without the bulky attachments with HP Instant Share, a better way to send e-mail. Back-up Make back-up copies of your photos to store and save.

Express

This option installs software to operate your printer, HP Solution Center, and HP Image Zone Express, an easy-touse software program that gives you basic photo editing and printing capabilities: View View photos in multiple sizes and ways. Easily organize and manage your photos. Edit Crop your photos and fix photos with red eye. Automatically adjust and enhance your photos to make them perfect. Print Print your photos in different sizes and in multiple layouts. Share Send photos to family and friends without the bulky attachments with HP Instant Share, a better way to send e-mail.

Typical

This option installs software to operate your printer, HP Director, and HP Image Zone, an easy-to-use software program that gives you everything you need to have fun with your photos: View View photos in multiple sizes and ways. Easily organize and manage your photos. Edit Crop your photos and fix photos with red eye. Automatically adjust and enhance your photos in different sizes and in multiple layouts. Print Print your photos in different sizes and in multiple layouts. Create Easily create album pages, cards, calendars, panoramic photos, CD labels, and more. Share Send photos to family and friends without the bulky attachments with HP Instant Share, a better way to send e-mail. Back-up Make back-up copies of your photos to store and save.

Minimum

This option installs software to operate your printer and HP Director. Choose this option only if you have very limited hard disk space.
HP printer limited warranty statement
HP product Software Print cartridges Duration of limited warranty 90 days Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. 1 year

Accessories

Printer peripheral hardware (see the following for details) 1 year A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. 2. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. 3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the product's specifications; d. Unauthorized modification or misuse. 4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option. 6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. 7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance. 10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer. B. Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. C. Limitations of liability 1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. D. Local law 1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties. 3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. HP Limited Warranty Dear Customer, You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country. You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty. Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2 United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN

HP Photosmart 380 series

Reference Guide
Copyrights and trademarks
Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

Notice

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The Hewlett-Packard Development Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.
PictBridge and the PictBridge logo are trademarks of the Camera & Imaging Products Association (CIPA). Other brands and their products are trademarks or registered trademarks of their respective holders. The embedded software in the printer is based in part on the work of the Independent JPEG Group. The copyrights to certain photos within this document are retained by the original owners.
troubleshooting information in the onscreen HP Photosmart Printer Help. There are no operator serviceable parts inside. Refer servicing to qualified service personnel. Use in a well-ventilated area.

Environmental statements

Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. Protecting the environment This printer has been designed with several attributes to minimize impact on our environment. For more information, go to HP's Commitment to the Environment web site at www.hp.com/hpinfo/globalcitizenship/ environment/. Ozone production This product generates no appreciable ozone gas (O3). Paper use This product is suited for the use of recycled paper according to DIN 19309. Plastics Plastic parts over 24 grams (0.88 ounces) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer life. Material safety data sheets Material Safety Data Sheets (MSDS) can be obtained from the HP web site at www.hp.com/go/msds. Customers without Internet access should contact HP Customer Care. Recycling program HP offers an increasing number of product return and recycling programs in many countries, and partners with some of the largest electronics recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. This HP product contains lead in the solder, which may require special handling at the end of its life. Important recycling information for our customers in the European Union: To preserve the environment,
Regulatory model identification number VCVRA-0508
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-0508. This regulatory number should not be confused with the marketing name (HP Photosmart 380 series printer) or product number (Q6387A).

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. Warning To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Read and understand the setup instructions that came in the box with the printer. Use only a grounded electrical outlet when connecting the unit to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. Observe all warnings and instructions marked on the product. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface. Install the product in a protected location where no one can step on or trip over the power cord, and where the power cord will not be damaged. If the product does not operate normally, see the

Trademarks

HP, the HP logo, and Photosmart are property of Hewlett-Packard Development Company, L.P. The Secure Digital logo is a trademark of the SD Association. Microsoft and Windows are registered trademarks of Microsoft Corporation. CompactFlash, CF, and the CF logo are trademarks of the CompactFlash Association (CFA). Memory Stick, Memory Stick Duo, Memory Stick PRO, and Memory Stick PRO Duo are trademarks or registered trademarks of Sony Corporation. MultiMediaCard is a trademark of Infineon Technologies AG of Germany, and is licensed to the MMCA (MultiMediaCard Association). xD-Picture Card is a trademark of Fuji Photo Film Co., Ltd., Toshiba Corporation, and Olympus Optical Co., Ltd. Mac, the Mac logo, and Macintosh are registered trademarks of Apple Computer, Inc. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Hewlett-Packard Company is under license.
this product must be recycled after its useful life as required by law. The symbol below indicates that this product may not be disposed in the general trash. Please return the product for proper recovery/disposal to the authorized collection location nearest to you. For more information regarding return and recycling of HP products generally, please visit: www.hp.com/hpinfo/globalcitizenship/ environment/recycle/index.html.

Contents

1 Welcome....3 Finding more information....3 What's in the box....3 Printer overview....4 Available accessories....7 Printer menu....8 Paper information...11 Print cartridge information...12 Printing with your new printer...15 Quick start....15 Printing without a computer...16 Using memory cards...16 Supported file formats...16 Inserting memory cards...16 Selecting photos...17 Printing selected photos...18 Enhancing photos...19 Changing printer preferences...19 Getting connected....20 Connecting to other devices...20 Connecting through HP Instant Share...22 Installing the software...23 Support and warranty... 27 HP Customer Care by phone...27 Placing a call...28 Return to HP repair service (North America only)..28 Additional warranty options....28 Limited warranty statement....28 Specifications....29 System requirements...29 Printer specifications...30
HP Photosmart 380 series Reference Guide

Welcome

Thank you for purchasing an HP Photosmart 380 series printer! With your new, compact photo printer you can easily print beautiful photos with or without a computer.

Finding more information

Your new printer comes with the following documentation: Setup Guide: The HP Photosmart 380 series printer comes with setup instructions that explain how to set up the printer. User's Guide: The HP Photosmart 380 series User's Guide describes the basic features of the printer, explains how to use the printer without connecting a computer, and contains hardware troubleshooting information. This guide is available in online format on the User's Guide CD. Reference Guide: The HP Photosmart 380 series reference Guide is the book you are reading. It provides basic information about the printer, including setup, operation, technical support, and warranty. For detailed instructions, see the User's Guide. HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help describes how to use the printer with a computer and contains software troubleshooting information.
After you have installed the HP Photosmart printer software on your computer (for more information, see Installing the software), you can view the onscreen Printer Help: Windows PC: From the Start menu, select Programs (in Windows XP, select All Programs) > HP > Photosmart 330, 380 series > Photosmart Help. Macintosh: Select Help > Mac Help in the Finder, then select Library > HP Photosmart Printer Help for Macintosh.

What's in the box

The printer box contains the following items: The HP Photosmart 380 series printer The HP Photosmart 380 series Setup Guide The HP Photosmart 380 series Reference Guide The HP Photosmart 380 series printer software CD (some countries/regions may have more than one CD) The User's Guide CD Sample photo paper and index cards An HP Tri-color print cartridge A power supply (power supplies may vary in appearance or have an additional power cord) Note Contents may vary by country/region.

Chapter 1

Printer overview

Front of printer

Control panel: Control the basic functions of the printer from here. Out tray (closed): Open this to print, insert a memory card, connect a compatible digital camera, connect an HP iPod, or access the print cartridge area.

Inside front of printer

7 In tray: Load paper here. In tray extender: Pull out to support paper. Paper-width guide: Move to the width of the current paper to position the paper properly. Camera port: Connect a PictBridge digital camera, the optional HP Bluetooth wireless printer adapter, or an HP iPod. Memory card slots: Insert memory cards into these slots. See Using memory cards. Print cartridge door: Open to insert or remove a print cartridge. See Print cartridge information. Out tray (open): The printer deposits printed photos here.

Available accessories

There are several accessories available for the HP Photosmart 380 series printer that enhance its portability for printing anywhere, anytime. The appearance of the accessories may vary from what is shown.

Accessory name

Description The HP Photosmart Internal Battery lets you take the printer with you wherever you go.
HP Photosmart Internal Battery The HP Photosmart Automobile DC Adapter lets you plug into your automobile for backup power and to recharge an optional HP Photosmart Internal Battery inserted in the printer. HP Photosmart Automobile DC Adapter The lightweight, durable HP Photosmart Carrying Case for Compact Printers holds and protects everything needed for hassle-free printing on the go.
HP Photosmart Carrying Case for Compact Printers The HP Bluetooth wireless printer adapter goes into the camera port on the front of the printer and lets you use Bluetooth wireless technology for printing. HP Bluetooth wireless printer adapter

Printer menu

Press Menu on the printer control panel to access the printer menu. To navigate the printer menu: Press Select Photos or to scroll through the menu options displayed on the printer screen. Menu items that are not accessible are grayed out. Press OK to open a menu or select an option. Press Cancel to exit the current menu. Note You cannot access the printer menu while you are viewing photos in 9up view mode on the printer screen. Press Zoom to exit 9-up view mode and return to viewing one photo at a time before pressing Menu.
Printer menu structure Print Options Print all: Select to print all the photos on the memory card inserted in the printer. Video action prints: Select to print nine frames from a video clip. Print range: Choose from Select beginning of range and Select end of range. Print index page: Select to print an index page of all photos on the memory card inserted in the printer. Panoramic photos: Select to turn panoramic printing On or Off (default). Select On to print all selected photos with a 3:1 aspect ratio; load 10 x 30 cm paper before printing. When a photo is selected, a green crop box shows the area to be printed. Other Print Options menu choices will be disabled when this option is turned on. Select Off to print with a normal 3:2 aspect ratio. Panoramic printing mode is not supported when printing directly from a PictBridge camera with a USB cable. Photo stickers: Select to turn sticker printing On or Off (default). Select On to print 16 photos per page; load special sticker media if desired. Other Print Options menu choices will be disabled when this option is turned on. Select Off to print using one of the normal layout options. Print passport photos: Select to turn passport printing On or Off (default). Select size: Passport printing tells the printer to print all selected photos in the selected passport photo size. A separate page is printed for each selected photo. Each printed page contains the number of photos of the selected size that will fit on the page. Other Print Options menu choices will be disabled when this option is turned on. Edit Remove red-eye: Select this feature to remove red eye from your photos. Rotate photo: Press to rotate the photo 90 clockwise. Press to rotate the photo 90 counterclockwise. Photo brightness: Select a number between -3 and +3. The default is 0, which represents no change. Add frame: Choose from the Select pattern and Select color choices. Add color effect: Choose from the following color effects: Black & white, Sepia, Antique, or No effect (default). Tools Instant Share: Select to share photos on an inserted memory card with family and friends. The printer must be connected to a computer, the computer must be connected to the Internet, and the printer software must be installed on the computer. View 9-up: Select to view photos on the inserted memory card nine at a time. Slide show: Select to view photos on the inserted memory card in a slide show. Press Cancel to stop the slide show. Print quality: Normal uses less ink than Best (default) and applies only to the current print job. The setting then automatically resets to Best. Print sample page: Select to print a sample page, which is useful for checking the print quality of the printer. Print test page: Select to print a test page containing information about the printer that can help in troubleshooting problems.

Clean cartridge: Select to clean the print cartridge. After cleaning, you'll be asked if you want to continue to a second-level cleaning (choose Yes or No). If you choose Yes, another cleaning cycle will be completed. Next you'll be asked if you want to continue to a third-level cleaning (choose Yes or No). Align cartridge: Select to align the print cartridge. Bluetooth Device address: Some devices with Bluetooth wireless technology require you to enter the address of the device they are trying to locate. This menu option shows the device address. Device name: You can select a device name for the printer that appears on other devices with Bluetooth wireless technology when they locate the printer. Passkey: You can assign a Bluetooth numerical passkey to the printer. The default passkey is 0000. When the Security level is set to High (see Security level later in this table), users of devices with Bluetooth wireless technology must enter this passkey before they can print. Visibility: You can set the Bluetooth-equipped printer to be visible or invisible to other devices with Bluetooth wireless technology by changing this visibility option. Select Visible to all or Not visible. When Not visible is selected, only devices that know the device address can print to it. Security level: Select Low (default) or High. The Low setting does not require users of other devices with Bluetooth wireless technology to enter the printer passkey. The High setting does require users of other devices with Bluetooth wireless technology to enter the printer passkey. Reset Bluetooth optionsSelect Yes or No (default) to reset the Bluetooth options to their factory settings. Help Printing Tips I: Select to read about the auto image enhancement features of the printer. Printing Tips II: Select to read tips that can help you obtain the best possible prints. Panoramic photos: Select to read about printing panoramic photos. Photo stickers: Select to read about printing photo stickers. Memory cards: Select to read about using memory cards. Cartridges: Select to read about using print cartridges. Loading paper: Select to read about loading paper. Clearing paper jams: Select to read about removing a paper jam. PictBridge cameras: Select to read about using PictBridge cameras with the printer. Traveling with the printer: Select to read tips about taking the printer on the road. Getting assistance: Select to read how to obtain help with the printer. Preferences Smart focus: Select On (default) or Off. This setting improves blurred photos. Adaptive lighting: Select On (default) or Off. This setting improves lighting and contrast. Auto remove red-eye: Select to remove red-eye. Date/time: Select to show a date/time stamp on your printed photos. Select Date/time, Date only, or Off (default).

Colorspace: Select to choose a colorspace. Select Adobe RGB, sRGB, or Auto-select (default). The Auto-select default tells the printer to use the Adobe RGB colorspace, if available. The printer defaults to sRGB if Adobe RGB is not available. Borderless: Select to turn borderless printing On (default) or Off. When borderless printing is turned off, all pages print with a narrow white border around the outside edges of the paper. After printing: Select to change whether selected photos are deselected after printing: Always (default), Never, or Ask. Passport photo mode: Select to turn passport photo mode On or Off (default). Select size: Passport mode tells the printer to print all selected photos in the selected passport photo size. A separate page is printed for each selected photo. Each printed page contains the number of photos of the selected size that will fit on the page. Preview animation: Select to turn preview animation On (default) or Off. Select Off to bypass printer screen animations. Video enhancement: Select to turn video enhancement On or Off (default). Restore defaults: Select to restore printer defaults: Yes or No. Selecting Yes restores the original factory preferences. Language: Select to change the language or country/region setting. Choose from Select language and Select country/region.

Paper information

You can print photos on photo paper, plain paper, or index cards. The printer supports the following paper types and sizes: Type Photo paper Index cards Hagaki cards A6 cards L-size cards Size 10 x 15 cm with or without 1.25 cm tab 10 x 15 cm 100 x 140 mm 105 x 148 mm 90 x 127 mm with or without 12.5 mm tab Purpose Printing photos Printing drafts, alignment pages, and test pages Printing photos Printing photos Printing photos
Load paper Paper type 10 x 15 cm photo paper Index cards L-size cards Hagaki cards Panorama photo paper Avery photo sticker paper How to load 1. Open the In tray and pull out the In tray extender. Load up to 20 sheets of paper with the print side or glossy side facing towards you. When loading, push the paper down firmly until it stops. If you are using tabbed paper, insert it so the tabbed end feeds in last. Note If you are using panorama paper, only load up to 10 sheets. If you are using Avery photo sticker paper, only load 1 sheet at a time. 3. Adjust the paper-width guide to fit close to the edge of the paper without bending the paper. Open the Out tray to prepare for printing.

3 In tray Paper-width guide Out tray
Print cartridge information
HP provides different types of print cartridges so you can choose the best cartridge for your project. The cartridge numbers you can use with this printer vary by country/ region and appear on the back cover of this printed guide. HP Vivera Inks deliver true-to-life photo quality and exceptional fade resistance resulting in vivid colors that last. HP Vivera Inks are specially-formulated and scientifically tested for quality, purity and fade resistance. For optimum printing results, HP recommends using only genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results, time after time.
Use the best print cartridge for the job To print Full-color photos Black-and-white photos Sepia or antique photos Text and colored line drawings Insert this print cartridge in the cartridge cradle HP Tri-color (7 ml) HP Tri-color (14 ml) HP Gray Photo HP Tri-color (7 ml) HP Tri-color (14 ml) HP Tri-color (7 ml) HP Tri-color (14 ml) Caution Check that you are using the correct print cartridge. HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of nonHP ink will not be covered under the limited warranty. For best print quality, HP recommends that you install all retail print cartridges before the date stamped on the box.
Insert or replace the print cartridge Prepare the printer and cartridge 1. Make sure the power is on and you have removed the cardboard from inside the printer. 2. Open the print cartridge access door of the printer. 3. Remove the bright pink tape from the cartridge.

Remove the pink tape

Do not touch here Insert the cartridge 1. If you are replacing a cartridge, push down and pull outward on the cartridge in the cradle to remove it. 2. Hold the replacement cartridge with the label on top. Slide the cartridge at a slight upward angle into the
Chapter 1 Insert or replace the print cartridge (continued)
cradle so the copper-colored contacts go in first. Push the cartridge until it snaps into place. Close the print cartridge access door.
The idle screen of the printer displays an icon showing the approximate ink level for the installed cartridge (100%, 75%, 50%, 25%, and nearly empty). No inklevel icon appears if the cartridge is not a genuine HP cartridge. Each time you install or replace a print cartridge, a message appears on the printer screen asking you to load plain paper so the printer can align the cartridge. This ensures high-quality prints. Align the cartridge 1. Load paper in the In tray and press OK. 2. Follow the onscreen instructions to align the cartridge.

When you are not using a print cartridge Whenever you remove a print cartridge from the printer, store it in a print cartridge protector. The cartridge protector keeps the ink from drying out. Storing the cartridge improperly can cause the cartridge to malfunction. In some countries/regions the cartridge protector is not included with the printer, but comes with the HP Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector is included with the printer. To insert a cartridge into the cartridge protector, slide the cartridge into the protector at a slight angle and snap it securely into place.
Printing with your new printer
It's easy to print high-quality photos for yourself, family and friends. This section provides you with a quick start to printing, as well as detailed instructions on using memory cards, selecting photos, and more.

Quick start

Printing photos is as easy as 1-2-3! Here's how you do it. Step 1: Getting ready to print 1. Install the print cartridge. See Print cartridge information. a. Unpack the print cartridge and remove the tape. Do not touch the copper-colored contacts or ink nozzles. b. Open the front of the printer by extending the Out tray. c. Open the print cartridge door to the right of the memory card slots. d. Insert the print cartridge so the copper-colored contacts face in, and snap the cartridge into place. Load photo paper. See Paper information. a. Open the In tray on the back of the printer. b. Load several sheets of photo paper into the In tray. c. Adjust the paper width guide to fit.
Inserting a print cartridge

2. Loading paper

Step 2: Selecting photos 1. Insert a memory card that has photos on it. Caution Inserting a memory card incorrectly can damage the card and the printer. For more information on memory cards, see Using memory cards.

Inserting a memory card

Chapter 2 (continued)

2. 3. Selecting a photo

Press or to scroll through the photos on the card. Press OK to select a photo that you want to print. A check mark appears in the left corner of the photo on the printer screen.
For more information about selecting photos, see Selecting photos. Step 3: Printing Press Print to print the selected photos.
Printing without a computer
The HP Photosmart 380 series printer lets you print amazing photos without even going near a computer.

Using memory cards

After you have taken pictures with a digital camera, you can remove the memory card from the camera and insert it into the printer to view and print your photos. The printer can read the following types of memory cards: CompactFlash, Memory Sticks, MultiMediaCard, Secure Digital, SmartMedia, and xD-Picture Card. The Microdrive is not supported. Caution Using any other type of memory card may damage the memory card and the printer. To learn about other ways of transferring photos from a digital camera to the printer, see Getting connected. Supported file formats The printer can recognize and print the following file formats directly from a memory card: JPEG, uncompressed TIFF, Motion JPEG AVI, Motion-JPEG QuickTime, and MPEG-1. If your digital camera saves photos and video clips in other file formats, save the files to your computer and print them using a software application. For more information, see the onscreen Printer Help. Inserting memory cards After you take pictures with a digital camera, remove the memory card from the camera and insert it into the printer. Caution Do not pull out a memory card while the Memory Card light is flashing. Removing a card while it is being accessed can damage the printer or the memory card, or corrupt the information in the card.

16 HP Photosmart 380 series
SmartMedia, xD-Picture Card Memory Sticks CompactFlash MultiMediaCard, Secure Digital

1. 2. 3. 4.

Remove any memory cards that are already inserted into any of the memory card slots. You can have only one card inserted at a time. Find the correct slot for your memory card. Insert the memory card into the slot with the copper-colored contacts down or the metal pinholes facing toward the printer. Gently push the memory card into the printer until it stops.
The printer reads the memory card, prompts you to select a print page layout, and then displays the first photo on the card. If you used your digital camera to select photos on the card, the printer asks you if you want to print the camera-selected photos.

Selecting photos

You can select one or more photos to print using the printer control panel. Select a photo 1. Insert a memory card. 2. Press Layout. Each press selects the next layout available. 3. Press or to navigate to the photo you want to print. Tip To move quickly through the photos, press and hold or.
Press OK to select the photo currently on the printer screen. A check mark appears on the bottom left corner of the printer screen to indicate that the photo is selected for printing. Press OK repeatedly to print more than one copy of the photo. A number indicating how many copies are to be printed appears next to the check mark. Press Cancel to decrease the number of copies by one. To select additional photos, repeat steps 3 and 4.
Deselect a photo 1. Press or to navigate to the photo you want to deselect. 2. Press Cancel.

Chapter 2

Deselecting photos does not delete them from the memory card.

Printing selected photos

You can print photos from a memory card or directly from a PictBridge or HP directprinting digital camera. To print unmarked photos 1. Insert a memory card and select one or more photos. 2. Press Print. The printer may rotate your photos to fit the current print layout. To print all photos 1. Insert a memory card. 2. Make sure you have the desired paper type loaded in the In tray. 3. Press Menu. 4. Select Print Options, then press OK. 5. Select Print All, then press OK. To print a range of photos 1. Insert a memory card. 2. Make sure you have the desired paper type loaded in the In tray. 3. Press Menu. 4. Select Print Options, then press OK. 5. Select Print Range, then press OK. 6. Press Select Photos or until the first photo you want to print appears, then press OK. 7. Press Select Photos or until the last photo you want to print appears, then press OK. 8. Press Print. To print camera-selected photos 1. Insert a memory card that contains camera-selected (DPOF) photos. 2. Select Yes when the printer asks you whether you want to print the cameraselected photos, then press OK. To print from a PictBridge camera 1. Turn on the PictBridge digital camera and select the photos you want to print. 2. Make sure the camera is in PictBridge mode, then connect it to the camera port on the front of the printer using the USB cable that came with the camera. Once the printer recognizes the PictBridge camera, the selected photos print. To print from an HP direct-printing camera 1. Turn on the HP direct-printing digital camera and select the photos you want to print. 2. Connect the camera to the camera port on the front of the printer using the USB cable that came with the camera. 3. Follow the instructions on the camera screen.

Express

This option installs software to operate your printer, HP Solution Center, and HP Image Zone Express, an easy-to-use software program that gives you basic photo editing and printing capabilities: View View photos in multiple sizes and ways. Easily organize and manage your photos. Edit Crop your photos and fix photos with red eye. Automatically adjust and enhance your photos to make them perfect. Print Print your photos in different sizes and in multiple layouts. Share Send photos to family and friends without the bulky attachments with HP Instant Share, a better way to send e-mail.

Typical

This option installs software to operate your printer, HP Director, and HP Image Zone, an easy-to-use software program that gives you everything you need to have fun with your photos: View View photos in multiple sizes and ways. Easily organize and manage your photos. Edit Crop your photos and fix photos with red eye. Automatically adjust and enhance your photos in different sizes and in multiple layouts. Print Print your photos in different sizes and in multiple layouts. Create Easily create album pages, cards, calendars, panoramic photos, CD labels, and more. Share Send photos to family and friends without the bulky attachments with HP Instant Share, a better way to send e-mail. Back-up Make back-up copies of your photos to store and save.
Windows users: Choose one of these installation options (continued)

Minimum

This option installs software to operate your printer and HP Director. Choose this option only if you have very limited hard disk space.

Chapter 3

Support and warranty
Note The name of HP's support services may vary by country/region. If you have a problem, follow these steps: 1. Check the documentation that came with the printer. Setup Guide: The HP Photosmart 380 series printer comes with setup instructions that explain how to set up the printer. User's Guide: The HP Photosmart 380 series User's Guidedescribes the basic features of the printer, explains how to use the printer without connecting a computer, and contains hardware troubleshooting information. This guide is available in online format on the User's Guide CD. Reference Guide: The HP Photosmart 380 series Reference Guide is the book you are reading. It provides basic information about the printer, including setup, operation, technical support, and warranty. For detailed instructions, see the Users Guide available in online format on the User's Guide CD. HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help describes how to use the printer with a computer and contains software troubleshooting information. If you are unable to solve the problem using the information in the documentation, visit www.hp.com/support to do the following: Access online support pages Send HP an e-mail message for answers to your questions Connect with an HP technician by using online chat Check for software updates Support options and availability vary by product, country/region, and language. For Europe only: Contact your local point of purchase. If the printer has a hardware failure, you will be asked to bring the printer to where you purchased it. Service is free during the printer limited warranty period. After the warranty period, you will be quoted a service charge. If you are unable to solve the problem using the onscreen Printer Help or HP web sites, call HP Customer Care using the number for your country/region. For a list of country/region phone numbers, see inside the front cover of this guide.

HP Customer Care by phone
While the printer is under warranty, you can obtain free phone support. For more information, see Limited warranty statement, or go to www.hp.com/support to check the duration of your free support. After the free phone support period, you can obtain help from HP at an additional cost. Contact your HP dealer or call the support phone number for your country/region for support options. To receive HP support by phone, call the appropriate support phone number for your location. Standard phone company charges apply.

Chapter 4

North America: Call 1-800-HP-INVENT (1-800-474-6836). U.S. phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period. Western Europe: Customers in Austria, Belgium, Denmark, Spain, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the United Kingdom should go to www.hp.com/support to access phone support numbers in their country/region. Other countries/regions: See the list of support telephone numbers inside the front cover of this guide.

Placing a call

Call HP Customer Care while you are near the computer and printer. Be prepared to provide the following information: Printer model number (located on the front of the printer). Printer serial number (located on the bottom of the printer). Computer operating system. Version of printer driver: Windows PC: To see the printer driver version, right-click the HP icon in the Windows taskbar and select About. Macintosh: To see the printer driver version, use the Print dialog box. Messages displayed on the printer screen or on the computer monitor. Answers to the following questions: Has the situation you are calling about happened before? Can you recreate the situation? Did you install any new hardware or software on your computer around the time that the situation occurred?
Return to HP repair service (North America only)
HP will arrange to have your product picked up and delivered to an HP Central Repair Center. We pay for the round-trip shipping and handling. This service is free for the duration of the hardware warranty period. This service is available in North America only.

Additional warranty options
Extended service plans are available for the printer at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.
HP printer limited warranty statement
HP product Software Print cartridges Duration of limited warranty 90 days Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. 1 year

Accessories

Printer peripheral hardware (see the following for details) 1 year A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. 2. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. 3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the product's specifications; d. Unauthorized modification or misuse. 4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option. 6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. 7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance. 10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer. B. Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. C. Limitations of liability 1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. D. Local law 1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties. 3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. HP Limited Warranty Dear Customer, You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country. You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty. Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2 United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN