USB connection

All features are supported.
Follow the Setup Guide for detailed instructions.
Ethernet (wired) connection
Follow the Setup Guide and Connect to a network in this User Guide for detailed instructions. For information on printing from a device such as a PDA or camera, see the onscreen HP Image Zone Help. For information on printing from a Bluetooth-enabled computer, see Connect using Bluetooth.
HP bt300 or HP bt400 series Bluetooth Wireless Printer Adapter (HP Bluetooth adapter)
Printing from a Bluetooth device such as a PDA or camera phone, or a Bluetooth-enabled computer.

Printer sharing

Up to five computers. The host computer must be turned on at all times, or the other computers will not be able to print to the HP All-in-One.
All features resident on the host computer are supported. Only print is supported from the other computers.
For setup instructions, see Use printer sharing (Windows) or Use printer sharing (Mac).
Connect using a USB cable
The Setup Guide that came with your device provides detailed instructions for using a USB cable to connect a computer to the rear USB port.

Connect using Ethernet

The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet network connections. For detailed instructions on connecting your HP All-in-One to an Ethernet (wired) network, see Connect to a network in this User Guide and the printed Setup Guide that came with your device.

Connect using Bluetooth

A Bluetooth connection provides a quick and easy way to print images from a Bluetooth-enabled computer without using a cable. However, with a Bluetooth connection you will not be able to initiate other features, such as scan and HP Instant Share, from your computer. Before you print, you must connect an HP Bluetooth adapter to your HP All-in-One. For more information, see the onscreen HP Image Zone Help that came with your HP All-in-One. For information on using the onscreen HP Image Zone Help, see Use the onscreen Help. Windows users You must have Windows XP and either the Microsoft Bluetooth Protocol Stack or the Widcomm Bluetooth Protocol Stack installed in order to connect your HP All-in-One. It is possible to have both the Microsoft Stack and the Widcomm Stack on your computer, but you use only one of them to connect your HP All-in-One. Microsoft stack If you have Windows XP with Service Pack 2 installed on your computer, then your computer has the Microsoft Bluetooth Protocol Stack. The Microsoft stack allows you to install an external Bluetooth adapter automatically. If your Bluetooth adapter supports the Microsoft stack but it does not install automatically, then you do not have the Microsoft stack on your computer. Check the documentation that came with the Bluetooth adapter to see if it supports the Microsoft stack. Widcomm stack: If you have an HP computer with Bluetooth built in, or if you have installed an HP Bluetooth adapter, then your computer has the Widcomm stack. If you have an HP computer and plug in an HP Bluetooth adapter, it will install automatically using the Widcomm stack.

Chapter 6

xD-Picture Card Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro CompactFlash (I, II) Secure Digital, MultiMediaCard (MMC), Secure MultiMedia Card
Tip By default, Windows XP will format a memory card of 8 MB or less and 64 MB or more with the FAT32 format. Digital cameras and other devices use the FAT (FAT16 or FAT12) format and cannot operate with a FAT32 formatted card. Either format your memory card in your camera or select FAT format to format your memory card in a Windows XP computer. To insert a memory card 1. Turn the memory card so that the label faces up, and the contacts are facing your HP All-in-One. 2. Insert the memory card into the corresponding memory card slot.

Connect a digital camera

The HP All-in-One supports the PictBridge mode, which enables you to connect any camera in PictBridge mode to the front USB port and print photos contained on the memory card in the camera. See the documentation that came with your camera to find out if it supports PictBridge. The front USB port is located next to the memory card slots:
If your camera is not in PictBridge mode or does not support PictBridge, you can still access photos in the camera by using the camera in storage device mode. For more information, see Connect a storage device. 1. 2. Connect your camera to the front USB port on your HP All-in-One using the USB cable supplied with your camera. Turn on your camera and make sure it is in PictBridge mode.
Note Check your camera documentation to verify how to change the USB mode to PictBridge. Different cameras use different terms to describe PictBridge mode. For instance, some cameras have a digital camera setting and a disk drive setting. In this instance, the digital camera setting is the PictBridge mode setting. After you successfully connect your camera in PictBridge mode to the HP All-in-One, you can print your photos. Make sure the size of the paper loaded in the HP All-inOne matches the setting on your camera. If the paper size setting on your camera is set to the default, the HP All-in-One uses the paper that is currently loaded in the default paper tray selected for printing from a PictBridge camera. Refer to the user guide that came with your camera for detailed information on printing directly from the camera using PictBridge.

Connect a storage device

You can connect a storage device such as a keychain drive, portable hard drive, or a digital camera in storage mode to the front USB port on your HP All-in-One. The front USB port is located next to the memory card slots:

you do all this and much more. Explore the software to take full advantage of the features of your HP All-in-One. For more information, see the onscreen HP Image Zone Help that came with your software.
Print photos and videos from the control panel
You can use the control panel to print photos from a memory card or storage device. You can also print photos directly from a camera that supports PictBridge. For more information see Connect a digital camera. For more information about inserting a memory card, see Insert a memory card. For more information about connecting a storage device, see Connect a storage device.
This section contains information about common printing tasks. The onscreen HP Image Zone Help contains information about special photo print tasks such as the following: Printing camera-selected (DPOF) photos Printing video action photos Printing panoramic photos Printing passport photos
For more information about these features, see the onscreen HP Image Zone Help. Note When printing photos and videos, the photo print options are automatically selected for the best results. These options can be changed in the Print Options menu. The options will revert to the default settings after printing. For more information, see Set photo print options. You can do more than print your photos if you use the HP Image Zone software. This software lets you use photos for posters, banners, stickers, and other creative projects. For more information, see the onscreen HP Image Zone Help.
Use the Easy Print Wizard
You can use the Easy Print Wizard to select your choices for the most commonly used photo print options. Once you have selected your photo print options using the Easy Print Wizard, the photos automatically print. To use the Easy Print Wizard 1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect a storage device to the front USB port. 2. Press until the photo or video you want to print appears on the color graphics display, and then press OK. 3. Press Photo Menu. 4. Press OK to select Easy Print Wizard. The Layout menu appears. until the Layout option you want is highlighted, and then press OK. 5. Press The Ready to Print message appears. 6. Verify the paper is inserted in the paper tray print side down, and then press OK to print the photos using the options you have selected.
58 HP Photosmart 2570 All-in-One series
Print selected photos and videos
You can print selected photos or video frames directly from the control panel without using a proof sheet. Note If you have selected a video file, only the first frame of the video will print unless you selected individual video frames to print. For more information, see Select photos and videos. 1. 2.

3. 4. 5. 6.

Insert a memory card into the appropriate slot on your HP All-in-One, or connect a storage device to the front USB port. Press or to move backward or forward through the photos, one photo at a time. Press and hold or to move rapidly through the photos. When the photo you want to print appears on the color graphics display, press OK. A check mark appears next to the selected photo. Press Photo Menu, and then modify the photo print options as desired. Press Start Copy Black or Start Copy Color to print the selected photos. Press Photo Menu again to return to the photo display.

User Guide 63

Print passport photos
You can print passport photos from the control panel of your HP All-in-One. To print passport photos 1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect a storage device to the front USB port. 2. Press Photo Menu. 3. Press until Special Features is highlighted, and then press OK. until Passport Photos is highlighted, and then press OK. 4. Press The Passport Size menu appears. until the passport photo size you want to print is highlighted, and then 5. Press press OK. 6. Press Photo Menu again to return to the photo display.

Set photo print options

The Print Options menu gives you access to a variety of settings that affect the way photos print, including number of copies, paper types, and more. The default measurements and sizes vary according to country/region. 1. 2. 3. 4. Insert a memory card into the appropriate slot on your HP All-in-One, or connect a storage device to the front USB port. Press Photo Menu. The Photo Menu appears. Press until Print Options is highlighted, then press OK. Press until the setting you want to change is highlighted.
Setting 1. Number of Copies 2. Layout/Image Size Description Lets you set the number of copies to be printed. Opens the Layout/Image size menu where you can select the number of images you want to print per page, or the size of photo you want to print. Select Choose number of images per page from this menu if you want to select a standard photo size to print. If you have rotated any photos for printing, this option discards the rotate settings. Select Choose image size from this menu if you want to print photo album pages. If you have rotated any photos for printing, this option keeps the rotate settings.

3. Paper Size

Lets you select the paper size for the current print job. The Automatic setting defaults to a large (letter or A4) and small 10 x 15 cm (4 x 6 inch) paper size that varies by country/region. When Paper Size and Paper Type are both set to Automatic, the HP All-in-One selects the best print options for the current print job.

Setting

Description The other Paper Size settings let you override the automatic settings.

4. Paper Type

Lets you select the paper type for the current print job. The Automatic setting lets the HP All-in-One detect and set the paper type automatically. When Paper Size and Paper Type are both set to Automatic, the HP All-in-One selects the best options for the current print job. The other Paper Type settings let you override the automatic settings. Lets you enable or disable automatic digital sharpening of photos. Smart Focus affects only printed photos. It does not change the appearance of photos on the color graphics display or the actual image file on the memory card. Smart Focus is enabled by default. Lets you make dark photos appear lighter. Adaptive Lighting affects only printed photos. It does not change the appearance of photos on the color graphics display or the actual image file on the memory card. Adaptive Lighting is turned off by default. Lets you print the date and time or date only on top of each image. The date and time are determined by the EXIF tags that are stored when the image is captured or modified. The date and time will not appear on the color graphics display. It only appears on the photo when printed. Date Stamp is turned off by default. Lets you enhance a video frame when printing. The enhancements are automatically made by your HP Allin-One. It does not change the appearance of video frames on the color graphics display or the actual video file. Use of this option might affect the amount of time it takes to print the selected video frames. Video Enhancement is turned off by default. Lets you save the current Print Options settings as the new defaults.

5. Smart Focus

6. Adaptive Lighting

7. Date Stamp

8. Video Enhancement

9. Set New Defaults

Make the change to the setting, and then press OK. Press Photo Menu again to return to the photo display.
Save photos to your computer
After you take photos with your digital camera, you can print them immediately or save them to your computer. To save them to your computer, you can remove the
memory card from the camera and insert it in the appropriate memory card slot on the HP All-in-One. You can also set the camera to storage mode and connect it to the front USB port to save the photos to your computer. For information about connecting a digital camera that is in storage mode, see Connect a storage device. For more information about inserting memory cards, see Insert a memory card Note You can only use one memory card in your HP All-in-One at a time. You also cannot use a memory card and a storage device or camera with PictBridge at the same time. 1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect a storage device to the front USB port. The status light next to the memory card slots blinks when the files are accessed. If you insert a memory card incorrectly, the status light next to the memory card slots blinks amber and the color graphics display shows an error message such as Card is in backwards or Card is not fully inserted. Caution Never attempt to remove a memory card while it is being accessed. Doing so can damage files on the card. You can safely remove a card only when the status light next to the memory card slots is not blinking. 2. Do one of the following: If your HP All-in-One is connected directly to your computer using a USB cable, a transfer dialog box appears on your computer. Follow the onscreen prompts on your computer to save the photos to your computer. For more information on the transfer software dialog box, see the onscreen HP Image Zone Help that came with your software. If the HP All-in-One is on a network, you must press Photo Menu, press until Transfer to computer is highlighted, then press OK. Then select your computer from the displayed list. Return to your computer and follow the onscreen prompts to select your transfer options. Once you have completed the onscreen prompts, your photos are saved from the memory card or storage device to your computer. For Windows: by default, files are saved in month and year folders depending on when the photos were taken. The folders are created under the C:\Documents and Settings\username\My Documents\My Pictures folder in Windows XP and Windows 2000. For Mac: by default, files are saved to the computer in a Hard Drive:Users:User Name:Pictures:HP Photos folder. The HP All-in-One is finished reading the memory card when the photo light stops blinking and remains lit. The first photo appears on the color graphics display. To navigate through the photos, press or to move backward or forward through the photos, one photo at a time. Press and hold or to move rapidly backward or forward through the photos.

The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types. This chapter provides instructions for making a copy, previewing a copy job, selecting an area to crop, and changing other copy settings. Tip For the best copy performance on standard copy projects, set the paper size to Letter or A4, the paper type to Plain Paper, and the copy quality to Fast. This User Guide provides just a sampling of the copy features available to help you get started using your HP All-in-One to make copies. Explore the onscreen HP Image Zone Help that came with your HP All-in-One software for information on all of the copy settings that your HP All-in-One supports. For example, the onscreen HP Image Zone Help provides information on copying mutliple-page documents, enhancing light areas of your copy, and more. For more information on the HP Image Zone Help, see Use the onscreen Help.

Make a copy

You can make quality copies from the control panel. To make a copy from the control panel 1. Load paper in the paper tray. 2. Load your original print side down on the right front corner of the glass. 3. Do one of the following: Press Start Copy Black to initiate a black-and-white copy job. Press Start Copy Color to initiate a color copy job. Note If you have a color original, pressing Start Copy Black produces a black-and-white copy of the color original, while pressing Start Copy Color produces a full-color copy of the color original.

Change the copy settings

You can customize the copy settings of the HP All-in-One to handle nearly any task. When you change copy settings, the changes are for the current copy job only. You must set the changes as defaults for the settings to apply to all future copy jobs. To change the copy settings for the current job only 1. Press Copy Menu. 2. Press the number button that corresponds to the setting you want to change. Select from the following options: 1. Number of copies 2. Copy Preview 3. Reduce/Enlarge

Chapter 8

4. Crop 5. Paper Size 6. Paper Type 7. Copy Quality 8. Lighter/Darker 9. Enhancements 0. Set New Defaults to highlight the appropriate setting and then press OK. Press the After all applicable settings have been changed, press Start Copy Color or Start Copy Black to initiate the copy job.
To save the current settings as defaults for future jobs 1. Make any needed changes to the settings in the Copy Menu. 2. Press to select Set New Defaults from the Copy Menu. 3. Press OK to accept the settings as the new default settings. Explore the onscreen HP Image Zone Help to learn how to perform special copy projects such as enlarging and reducing copies, making multiple copies on a page, and making enhancements to increase the quality of your copies.

Print a self-test report

If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your device, including your print cartridges. 1. 2. 3. 4. Load letter, A4, or legal unused plain white paper into the paper tray. Press Setup to display the Setup Menu. Press until Print Report is highlighted, then press OK. Press until Self-Test Report is highlighted, then press OK. The HP All-in-One prints a self-test report, which might indicate the source of the printing problem. Make sure the test patterns are even and show a complete grid. If more than a few lines in a pattern are broken, this might indicate a problem with the nozzles. You might need to clean the print cartridges. For more information, see Clean the print cartridges. Make sure the lines of color extend across the page. If the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black or photo print cartridge in the right slot. If any of the remaining three lines are missing, faded, streaked, or show lines, this might indicate a problem with the tri-color print cartridge in the left slot. Make sure the color blocks have even consistency and are representative of the colors listed below. You should see cyan, magenta, yellow, violet, green, and red color blocks. If color blocks are missing, or if a block of color is muddy or does not match the label indicated below the block, this might indicate that the tri-color print cartridge is out of ink. You might need to replace the print cartridge. For more information on replacing print cartridges, see Replace the print cartridges. Check the color blocks and lines of color for streaking or white lines. Streaks might indicate clogged nozzles or dirty contacts. You might need to clean the print cartridges. For more information on cleaning the print cartridges, see Clean the print cartridges. Do not clean with alcohol.
Note For examples of test patterns, lines of color, and color blocks from normal and malfunctioning print cartridges, see the onscreen HP Image Zone Help that came with your software.

Work with print cartridges
To ensure the best print quality from your HP All-in-One, you will need to perform some simple maintenance procedures. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges.
Handle the print cartridges
Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridges.
Copper-colored contacts Plastic tape with pink pull tab (must be removed before installing) Ink nozzles under tape
Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles.
Caution Be careful not to drop the print cartridges. This can damage them, making them unusable.
Replace the print cartridges
When the ink level for the print cartridge is low, a message appears on the color graphics display. Note You can also check the ink levels by using the HP Solution Center that came with the HP Image Zone software on your computer. For more information, see Check the estimated ink levels. When you receive a low-ink warning message on the color graphics display, make sure you have a replacement print cartridge available. You should also replace the print cartridges when you see faded text or if you experience print quality issues related to the print cartridges. Tip You can also use these instructions to replace the black print cartridge with a photo print cartridge for printing high-quality color photos. To find out the reorder number for all the print cartridges that your HP All-in-One supports, see Order print cartridges. To order print cartridges for your HP All-in-One, go to www.hp.com/learn/suresupply. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.
To replace the print cartridges 1. Make sure the HP All-in-One is on. Caution If the HP All-in-One is off when you lift the print-carriage access door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely on the right side when you try to remove them. 2. Open the print-carriage access door by lifting from the front center of the device, until the door locks into place. The print carriage moves to the far right side of the HP All-in-One.

Print-carriage access door Print carriage
Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
Print cartridge slot for the tri-color print cartridge Print cartridge slot for the black and photo print cartridges
Pull the print cartridge toward you out of its slot.
If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in the print cartridge protector. For more information, see Use the print cartridge protector. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges free of charge. For more information, go to the following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab.
Caution Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
Slide the new print cartridge forward into the empty slot. Push the print cartridge forward until it clicks into place. If the print cartridge you are installing has a white triangle on its label, slide the print cartridge into the slot on the left. The label for the slot is green with a solid white triangle. If the print cartridge you are installing has a white square or a white pentagon on its label, slide the print cartridge into the slot on the right. The label for the slot is black with a solid white square and a solid white pentagon.
Close the print-carriage access door.
Use a photo print cartridge
You can optimize the quality of the color photos you print and copy with your HP All-inOne by purchasing a photo print cartridge. Remove the black print cartridge and insert the photo print cartridge in its place. With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality color photos. When you want to print regular text documents, swap the black print cartridge back in. Use a print cartridge protector to keep your print cartridge secure when it is not being used. For more information on purchasing a photo print cartridge, see Order print cartridges. For more information on replacing print cartridges, see Replace the print cartridges. For more information on using the print cartridge protector, see Use the print cartridge protector.

The color graphics display shows the wrong language Solution You can change the language settings at any time from the Setup Menu. For more information, see Setup Menu
The wrong measurements are showing in menus on the color graphics display Solution You might have selected the incorrect country/region on your HP Allin-One. The country/region you select determines the paper sizes shown on the color graphics display. To change the country/region, you must reset the language settings. You can change the language settings at any time from the Setup Menu. For more information, see Setup Menu.
I received a message on the control panel display to align the print cartridges Solution Printer maintenance is required to ensure excellent print quality. For more information, see Align the print cartridges.
I received a message on the color graphics display that the print cartridge alignment failed Cause The incorrect type of paper is loaded in the paper tray, for example, colored paper, paper with text on it or certain recycled paper.
Solution Load unused plain white letter or A4 paper into the paper tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause Protective tape is covering the print cartridges.
Solution Check each print cartridge. If the plastic tape is still covering the ink nozzles, gently remove the plastic tape by using the pink pull tab. Do not touch the ink nozzles or the copper-colored contacts.
Reinsert the print cartridges and verify that they are fully inserted and locked in place. Cause The contacts on the print cartridge are not touching the contacts in the print carriage. Solution Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place. For more information see Replace the print cartridges Cause The print cartridge or sensor is defective.
Solution Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
The HP All-in-One does not print Solution If your HP All-in-One and computer are USB-connected and are not communicating with each other, try the following: Look at the color graphics display on the HP All-in-One. If the color graphics display is blank and the On button is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. Check the USB cable. If you are using an older cable, it might not be working properly. Try connecting it to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8 feet) in length. Make sure your computer is USB ready. Some operating systems, such as Windows 95 and Windows NT, do not support USB connections. Check the documentation that came with your operating system for more information. Check the connection from your HP All-in-One to your computer. Verify that the USB cable is securely plugged into the USB port on the back of your HP All-in-One. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn your HP All-in-One off and then on again. If you are connecting the HP All-in-One through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your computer. Make sure the USB port speed setting on your HP All-in-One is compatible with the USB port speed of your computer. You might need to change the rear USB port speed from High Speed (USB 2.0) to Full Speed (USB 1.1). For more information, see Connect using a USB cable. Try printing from a different application or a different file to determine whether or not it is the file causing the printing issue. Check other printers or scanners. You might need to disconnect older products from your computer. If your HP All-in-One is network connected, see the onscreen HP Image Zone Help that came with your HP All-in-One. For more information on the HP Image Zone Help, see Use the onscreen Help. Try connecting the USB cable to another USB port on your computer. After you check the connections, try restarting your computer. Turn your HP All-inOne off and then on again. If necessary, remove and then install the HP Image Zone software again. For more information, see Uninstall and reinstall the software. For information on network communication problems or communication problems involving a memory card, PictBridge camera, or storage device, see the troubleshooting information for the HP Photosmart 2570 All-in-One series in the onscreen HP Image Zone Help. For more information on the HP Image Zone Help, see Use the onscreen Help.

For more information on setting up your HP All-in-One and connecting it to your computer, see the Setup Guide that came with your HP All-in-One.
I received a message on the color graphics display about a paper jam or a blocked carriage Solution If either a paper jam or blocked carriage error message appears on the color graphics display, there might be some packing material inside the HP All-in-One. Lift open the print-carriage access door to expose the print cartridges and remove any packing material (such as tape or cardboard) or any other foreign objects blocking the carriage path.
Software installation troubleshooting
If you encounter a problem during software installation, see the topics below for a possible solution. If you encounter a hardware problem during setup, see Hardware setup troubleshooting. During a normal installation of the HP All-in-One software, the following events occur: 1. 2. 3. 4. 5. 6. 7. The HP All-in-One software CD-ROM runs automatically. The software installs. Files are copied to your hard drive. You are requested to connect the HP All-in-One to your computer. A green OK and check mark appear on an installation wizard screen. You are requested to restart your computer. The registration process runs.
If any of these things did not occur, there might be a problem with the installation. To check the installation on a Windows computer, verify the following: To check the installation on a Windows computer, verify the following: Start the HP Solution Center. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. If the icons do not appear immediately, you might need to wait a few minutes for the HP All-in-One to connect to your computer. Otherwise, see Some of the buttons are missing in the HP Solution Center (Windows). For information on starting the HP Solution Center, see the onscreen HP Image Zone Help that came with your software. Open the Printers dialog box and check to see that the HP All-in-One is listed. Look in the system tray at the far right of the Windows taskbar for an HP All-inOne icon. This indicates that the HP All-in-One is ready.
When I insert the CD-ROM into my computers CD-ROM drive, nothing happens Solution If the installation does not run automatically, you can start it manually:
To start the installation from a Windows computer 1. From the Windows Start menu, click Run. 2. In the Run dialog box, enter d:\setup.exe (if your CD-ROM drive is not assigned to drive letter D, enter the appropriate drive letter), and then click OK. To start the installation from a Mac 1. Double-click the CD icon on your desktop to view the contents of the CD. 2. Double-click the HP All-in-One Installer icon.
The minimum system checks screen appears (Windows) Solution Your system does not meet the minimum requirements to install the software. Click Details to see what the specific problem is, and then correct the problem before attempting to install the software. You can also try installing HP Image Zone Express instead. HP Image Zone Express provides less functionality than the HP Image Zone software, but it requires less space and memory on your computer. For more information about installing the HP Image Zone Express software, see the Setup Guide that came with your HP All-in-One.

Press until Serial Number appears. Press OK. The serial number appears. Write down the complete serial number. Press Cancel twice to exit the Info Menu.
Get support and other information from the Internet
If you have Internet access, you can get help from www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. This website also offers technical support, drivers, supplies, and ordering information. Access online support pages. Send HP an e-mail message for answers to your questions. Connect with an HP technician by using online chat. Check for software updates.
Support options and availability vary by product, country/region, and language.
Call in North America during warranty
HP warranty and support Call 1-800-474-6836 (1-800-HP invent). U.S. phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period.
Call elsewhere in the world
The numbers listed below are current as of the publication date of this guide. For a list of current international HP Support Service numbers, go to www.hp.com/support and choose your own country/region or language. Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, per minute, per half-minute or a flat fee per single incident might also apply. For phone support in Europe, please check for the details and conditions of phone support in your country/region by going to www.hp.com/support. Alternatively, you can ask your dealer or call HP at the phone number provided in this guide. As part of our constant efforts to improve our phone support service, we advise you to check our website on a regular basis for new information regarding service features and delivery.

www.hp.com/support

Argentina (Buenos Aires) Argentina Australia Australia (out-of-warranty) sterreich 54-11-4708-1600 0-800-555-910 + 0810-0010000 (in-country) 55-11-4004-7751 0-800-709-7751 1-(800)-474-6836 www.hp.com/support 800-360-999 021-3881-4518 800-810-3888 : 3002 Colombia (Bogota) Colombia Costa Rica esk republika Danmark Ecuador (Andinatel) Ecuador (Pacifitel) 5222 El Salvador Espaa France Deutschland 800-+33 (0)60 22

+49 (0)180

1588-3003 Luxembourg Luxemburg Malaysia Mexico (Mexico City) Mexico Nederland New Zealand Nigeria Norge Panama Paraguay Per Philippines Polska Portugal Puerto Rico Repblica Dominicana Romnia () (-) 1444 Singapore Slovensko South Africa (international) South Africa (RSA) Rest of West Africa Suomi Sverige Switzerland 50222444 + 0001030 + 80 +358 (0)767 +46 (0)02-8722-8000 +66 (2) 12 22

1-800-711-4098

405 55-5258-9922 01-800-472-68368

G gateway, default setting 38 general information, configuration page 37 glass clean 89 load original 43 greeting cards, load 49 H Hagaki, load 47 hardware address (802.3 wired) 38 hardware setup troubleshoot 102 help other resources 15 use onscreen Help 16 hostname 37 HP All-in-One overview 5 prepare to ship 122 HP Image Zone overview 13 HP Instant Share configure 71 e-mail 67, 83 features 69 icons 9 menu 11 online albums 67 quality prints 67 receive images 69 scan images 83 send a scan 83 send images 67, 69, 83 send to a device 83 HP Solution Center missing icons 109 I images crop 57 edit scanned 83 print automatically, HP Instant Share 70 receive from HP Instant Share 69 rotate 57 scan 81 send a scan 83
send using HP Instant Share 69 share 69 view before printing, HP Instant Share 70 zoom 57 ink level icons 9 ink levels, check 90 inkjet supplies recycling 130 installation problems 102 Internet, broadband 30 IP address 37, 38 settings 35 J jams, paper 49, 107, 112 L labels, load 49 language, set 23 left arrow 8 legal paper, load 45 letter paper, load 45 lid backing, clean 89 link configuration 39 speed 34 load 10 x 15 cm photo paper x 6 inch photo paper 47 A4 paper 45 envelopes 48 full-size paper 45 greeting cards 49 Hagaki 47 labels 49 legal paper 45 letter paper 45 original 43 postcards 47 transparencies 49 M MAC address 38 Magic Gate Memory Stick 51 maintenance align print cartridges 96 check ink levels 90 clean exterior 90 clean glass 89 clean lid backing 89
clean print cartridges 97 replace print cartridges 92 self-test report 91 mDNS service name 37 media. See paper Media Access Control (MAC) address 38 memory cards CompactFlash 51 e-mail photos 67 insert 65 Memory Stick 51 MicroDrive 51 MultiMediaCard (MMC) 51 overview 51 print DPOF file 62 print photos 58 proof sheet 59 save files to computer 65 scan to 82 Secure Digital 51 share photos 67 slots 51 specifications 127 xD 51 Memory Stick memory card 51 MicroDrive memory card 51 MultiMediaCard (MMC) memory card 51 N network advanced settings 34 connection type 37 restore settings 34 status 37 upgrade 33 O OK button 8 on button 8 order accessories 86 paper 85 print cartridges 85 Setup Guide 86 software 86 User Guide 86 P panoramic photos 63 paper
Index incompatible types 44 jams 49, 107, 112 load 45 order 85 paper sizes 125 recommended types 44 specifications 125 troubleshoot 112 paper-tray capacities 125 passkey (Bluetooth) 40 passport photos 64 password, Embedded Web Server 37 phone numbers, customer support 119 photo menu 10 photo paper, load 47 photos adaptive lighting 64 add a frame 56 add color effect 56 adjust brightness 56 borderless 58 complete proof sheet 61 connect PictBridge camera 52 connect storage device 53 crop 57 crop and print 59 date stamp 64 e-mail 67, 83 Easy Print Wizard 58 edit 56, 57 edit scanned 83 flip horizontal 56 HP Instant Share 67 image size 64 insert memory card 51 layout 64 number of copies 64 panoramic 63 paper size 64 paper type 64 passport 64 photo print cartridge 95 print automatically, HP Instant Share 70 print defaults 64 print from DPOF file 62 print proof sheet 60 print selected 59 print settings 64 receive from HP Instant Share 69 remove red-eye 56 rotate 57 scan 83 scan proof sheet 61 select 55 send 67, 83 send a scan 83 send using HP Instant Share 69 set print options 64 share 67, 69, 83 slideshow 54 smart focus 64 video action prints 63 view 54 view before printing, HP Instant Share 70 zoom 57 physical specifications 128 PictBridge 52 postcards, load 47 power specifications 128 print cancel job 79 Easy Print Wizard 58 from computer 77 from software application 77 options, photo 64 panoramic photos 63 passport photos 64 photos from DPOF file 62 photos from memory card 58 print options 78 print specifications 126 proof sheet 59 received images, HP Instant Share 70 remotely 70 scan 83 selected photos 59 selected videos 59 self-test report 91 video action prints 63 print cartridge protector 95 print cartridges align 96 check ink levels 90 clean 97 clean contacts 97 clean ink nozzle area 99 handle 91 order 85 part names 91 photo print cartridge 95 replace 92 store 95 troubleshoot 104, 113 print margin specifications 126 printer found screen, Windows 32 printer sharing Mac 27 Windows 27 proof sheet fill in 61 menu 10 print 59, 60 scan 61 R Readme file 102 receive images from HP Instant Share print automatically 70 view before printing 70 recycling 129 red-eye, remove 56 regulatory notices declaration of conformity 132 declaration of conformity (European Economic Area) 132 FCC statement 130 geruschemission 131 note lattention des utilisateurs Canadien 131 notice to users in Australia 131 notice to users in Canada 131 notice to users in Japan (VCCI-2) 131 notice to users in Korea 131 power cord statement 131 regulatory model identification number 130 reinstall software 110 remote printing 70

Start Here
USB cable users: Do not connect the USB cable until this guide instructs you to or the software may not install properly.
Use this guide to set up the hardware and connect the HP All-in-One to either your computer or a working network. If you have problems during setup, see Troubleshooting later in the guide.

Remove all tape

Lift the access door and remove tape on the left side of the device.

Locate components

Windows CD

print cartridges

4 x 6 in (10x15 cm) photo paper

USB cable*

Ethernet cable* * Purchased separately.
HP Photosmart 2600/2700 series all-in-one

User Guide

The contents of your box may differ. Macintosh CD User Guide power cord and adapter Additional network equipment specied later in guide.
HP Photosmart 2570 All-in-One series Setup Guide
Verify the control panel is attached
The control panel faceplate must be attached for the HP All-in-One to work!
Lift color graphics display
For best viewing, remove the protective lm from the display.

Load plain white paper

2 HP All-in-One

Connect the power cord

USB Cable Users: Do not connect the USB cable until instructed later in this guide.
Press the On button and congure
a After you press the On button, the green light ashes, and then becomes solid. This may take up to a minute. b Wait for the print cartridge prompt before continuing.

Open the access door

Lift the access door until it stops. The print carriage moves to the right.
Remove tape from both cartridges
Pull the pink tab to remove the tape from both print cartridges.
Do not touch the copper-colored contacts or retape the cartridges.

HP All-in-One 3

Insert the tri-color print cartridge
The device must be On before you can insert the print cartridges. When the device is on, the print carriage is on the right side.
a Hold the tri-color print cartridge with the HP label facing up. b Place the tri-color print cartridge in front of the left slot marked with the green label. c Push the cartridge rmly into the slot until it snaps into place.
Insert the black print cartridge
a Hold the black print cartridge with the HP label facing up. b Place the black print cartridge in front of the right slot marked with the black and orange label. c Push the cartridge rmly into the slot until it snaps into place. d Close the access door.

4 HP All-in-One

Align the print cartridges
a Press OK at each of the prompts on the control panel to start print cartridge alignment. The alignment may take a few minutes. b After the page prints, alignment is complete. Check the color graphics display for the status, and then press OK. If it fails, try again with plain white paper. See the User Guide for more information. Recycle or discard the alignment page.

Turn on your computer

a Turn on your computer, login if necessary, and then wait for the desktop to appear. b Close any open programs.

HP All-in-One 5

Choose ONE connection type (A or B)
A: USB Connection - Do not connect yet.
Use this connection type if you want to connect the device directly to one computer. (Do not connect until the software instructs you to.) Equipment needed: USB cable. For a USB connection, go to Section A (page 7) for instructions.
B: Ethernet (Wired) Network
Use this connection type if you want an Ethernet cable connection between the device and your network. Equipment needed: hub/router/switch and Ethernet cable. For an Ethernet cable connection, go to Section B (page 9) for instructions.
Questions: For information on how to set up a network, go to www.hp.com/support, enter Photosmart 2570, and search for Network Setup.

6 HP All-in-One

Section A: USB Connection

Choose the correct CD

Macintosh Users:
Note: If the startup screen does not appear, double-click My Computer, doubleclick the CD-ROM icon, and then double-click setup.exe.

Windows Users:

a Insert the HP All-in-One Windows CD. b Follow the onscreen instructions to install the software. c On the Connection Type screen, make sure to select directly to this computer. Continue to the next page.
a Locate the HP All-in-One Macintosh CD. b Continue to the next page.

HP All-in-One 7

Connect the USB cable
a Connect the USB cable from your computer to the USB port on the back of the device.
a Follow the onscreen instructions until you see the prompt to connect the USB cable. (This may take several minutes.) Once the prompt appears, connect the USB cable to the port on the back of the HP All-in-One, and then to any USB port on your computer.
b Double-click the HP All-in-One installer icon. c Make sure you complete all screens, including the Setup Assistant.
b Follow the onscreen instructions. Complete the Sign up now screen.
Go to the last page to make a test copy

8 HP All-in-One

Section B: Ethernet (wired) network
Connect the Ethernet cable
a Remove the yellow plug from the back of the device. b Connect one end of the Ethernet cable to the Ethernet port on the back of the device. c Connect the other end of the Ethernet cable to the hub/ router/switch. If the cable is not long enough, you can purchase a longer cable.
Important: Do not connect the Ethernet cable to a cable modem. You must have a working network. If you already connected the USB cable, do not connect the Ethernet cable.

HP All-in-One 9

Insert the correct CD
Note: If the startup screen does not appear, doubleclick My Computer, doubleclick the CD-ROM icon, and then double-click setup.exe.
a Insert the HP All-in-One Windows CD. b Follow the onscreen instructions to install the software. c On the Connection Type screen, make sure to select through the network. Follow the onscreen instructions.
a Insert the HP All-in-One Macintosh CD. b Double-click the HP All-in-One installer icon.
c Make sure you complete all screens, including the Setup Assistant. Continue to the next page. d You must choose unblock or accept on all rewall messages or setup will fail. Follow all onscreen instructions. Continue to the next page.
Questions: Anti-virus, Anti-Spyware, or rewall programs can block software installation. For details, go to www.hp.com/support, enter Photosmart 2570, and then search for Firewalls.

10 HP All-in-One

Install software on additional computers
If you have additional computers on your network, install the HP All-in-One software on each computer. Choose the correct HP All-in-One CD for each installation. Follow the onscreen instructions. Make sure that you choose the connection type between the network and your HP All-in-One (not between your computer and the network).

Troubleshooting

Problem: A Carriage Jam message appears. Action: Open the access door. Remove the tape from inside the device. Turn the power off, and then wait one minute. Turn the power on again.
Problem: You did not see the screen prompting you to connect the USB cable. Action: Remove, and then re-insert the HP All-in-One Windows CD. Refer to Section A.
Problem: The Microsoft Add Hardware screen appears. Action: Click Cancel. Unplug the USB cable, and then insert the HP All-in-One Windows CD. Refer to Section A.
Problem: The Device Setup Has Failed To Complete screen appears. Action: Verify that the control panel faceplate is rmly attached. Unplug the HP All-in-One and plug it in again. Check all connections. Make sure the USB cable is plugged into the computer. Do not plug the USB cable into a keyboard or nonpowered hub. Refer to Section A.

HP All-in-One 11

Make a test copy
*Q7211-90257* *Q7211-90257*

Q7211-90257

Now that you have nished setup, it is time to use your HP All-in-One. Make a copy of a favorite photo. a a Remove the plain white paper and load the 4 x 6 in (10x15 cm) photo paper. Place the paper glossy side down. Move the paper adjusters next to the stack of paper.
b Find a 4x6 in (10x15 cm) photo.
c Place the photo (face down) on the right front corner of the glass. Make sure the long edge of the photo is along the front of the glass. Close the lid.
d Press the Start Copy Color button.
The HP All-in-One makes a copy of your original photo.
To learn about printing photos from memory cards and other features, see the User Guide and online help. For additional help, see www.hp.com/support.
Printed on at least 50% total recycled ber with at least 10% post-consumer paper. Copyright 2005 Hewlett-Packard Development Company, L.P. Printed in [].