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WARNING: This manual contains information on limitations regarding
product use and function and information on the limitations as to liability of the manufacturer. The entire manual should be carefully read.
PC1616/PC1832/PC1864 v4.3 User Manual
IMPORTANT - READ CAREFULLY: DSC Software purchased with or without Products and Components is copyrighted and is purchased under the following license terms:
This End-User License Agreement (EULA) is a legal agreement between You (the company, individual or entity who acquired the Software and any related Hardware) and Digital Security Controls, a division of Tyco Safety Products Canada Ltd. (DSC), the manufacturer of the integrated security systems and the developer of the software and any related products or components (HARDWARE) which You acquired. If the DSC software product (SOFTWARE PRODUCT or SOFTWARE) is intended to be accompanied by HARDWARE, and is NOT accompanied by new HARDWARE, You may not use, copy or install the SOFTWARE PRODUCT. The SOFTWARE PRODUCT includes computer software, and may include associated media, printed materials, and online or electronic documentation. Any software provided along with the SOFTWARE PRODUCT that is associated with a separate end-user license agreement is licensed to You under the terms of that license agreement. By installing, copying, downloading, storing, accessing or otherwise using the SOFTWARE PRODUCT, You agree unconditionally to be bound by the terms of this EULA, even if this EULA is deemed to be a modification of any previous arrangement or contract. If You do not agree to the terms of this EULA, DSC is unwilling to license the SOFTWARE PRODUCT to You, and You have no right to use it. SOFTWARE PRODUCT LICENSE The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold. 1. GRANT OF LICENSE This EULA grants You the following rights: (a) Software Installation and Use - For each license You acquire, You may have only one copy of the SOFTWARE PRODUCT installed. (b) Storage/Network Use - The SOFTWARE PRODUCT may not be installed, accessed, displayed, run, shared or used concurrently on or from different computers, including a workstation, terminal or other digital electronic device (Device). In other words, if You have several workstations, You will have to acquire a license for each workstation where the SOFTWARE will be used.
(c) Backup Copy - You may make back-up copies of the SOFTWARE PRODUCT, but You may only have one copy per license installed at any given time. You may use the back-up copy solely for archival purposes. Except as expressly provided in this EULA, You may not otherwise make copies of the SOFTWARE PRODUCT, including the printed materials accompanying the SOFTWARE.
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS
(a) Limitations on Reverse Engineering, Decompilation and Disassembly You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. You may not make any changes or modifications to the Software, without the written permission of an officer of DSC. You may not remove any proprietary notices, marks or labels from the Software Product. You shall institute reasonable measures to ensure compliance with the terms and conditions of this EULA.
(b) Separation of Components - The SOFTWARE PRODUCT is licensed as a single product. Its component parts may not be separated for use on more than one HARDWARE unit. (c) Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with HARDWARE, then the SOFTWARE PRODUCT is licensed with the HARDWARE as a single integrated product. In this case, the SOFTWARE PRODUCT may only be used with the HARDWARE as set forth in this EULA.
(d) Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You may not make it available to others or post it on a server or web site.
A security system cannot prevent emergencies. It is only intended to alert you and if included your central station of an emergency situation. Security systems are generally very reliable but they may not work under all conditions and they are not a substitute for prudent security practices or life and property insurance. Your security system should be installed and serviced by qualified security professionals who should instruct you on the level of protection that has been provided and on system operations.
PK5500/RFK5500 Language Selection
Your keypad may have the capability to display messages in different languages. 1. Press and hold both keys simultaneously. 2. Using the keys, scroll through the available languages. 3. Press to select your desired language. NOTE: For systems compliant with the EN 50131-1:2004 standard, you will need to enter your Master Code to access and change the keypad language.
Arming & Disarming the System Arming (Turning On/Setting)
Close all sensors (i.e. stop motion and close doors). The Ready ( ) indicator should be on. To arm, press and hold the Away Key ( ) for 2 seconds and/or enter your Access Code, or press to Quick Arm. During the setting state (exit delay active) the Armed ( ) and Ready ( ) indicators will turn on, and the keypad will sound one beep per second. You now have ____ seconds to leave the premises (please check with your installer to have this time programmed). To cancel the arming sequence, enter your access code.
Away Arming (Turned On/Set)
When the exit delay is completed, the alarm system is armed/set and this is indicated on the keypad as follows: the Ready ( ) indicator will turn off, the Armed indicator will remain on and the keypad will stop sounding.
If the system is armed and you need to exit, use the Quick Exit function to avoid disarming and rearming the system. Press and hold the Quick Exit key ( ) for 2 seconds or press. You now have 2 minutes to leave the premises through your exit door. When the door is closed again, the remaining exit time is cancelled.
Bell/Siren Sounds After Away Arming
Audible Exit Fault
In an attempt to reduce false alarms, the Audible Exit Fault is designed to notify you of an improper exit when arming the system in the Away mode. In the event that you fail to exit the premises during the allotted exit delay period, or if you do not securely close the Exit/Entry door, the system will notify you that it was improperly armed in two ways: the keypad will emit one continuous beep and the bell or siren will sound. Your installer will tell you if this feature has been enabled on your system. If this occurs: 1. Re-enter the premises. 2. Enter your [access code] to disarm the system. You must do this before the entry delay timer expires. 3. Follow the Away arming procedure again, making sure to close the entry/exit door properly. (See Away Arming (Turned On/Set).)
An error tone will sound if the system is unable to arm. This will happen if the system is not ready to arm (i.e. sensors are open), or if an incorrect user code has been entered. If this happens, ensure all sensors are secure, press and try again. Please check with your installer to determine if arming is inhibited by any other means.
Disarming (Turning Off /Unsetting)
Enter your access code to disarm anytime the system is armed (Armed ( ) indicator is on). The keypad will beep if you walk through the entry door. Enter your code within _____ seconds to avoid an alarm condition (please check with your installer to have this time programmed).
If your code is invalid, the system will not disarm and a 2-second error tone will sound. If this happens, press and try again.
Stay Arming (Partially Turning On / Part Setting)
Ask your alarm company if this function is available on your system. Stay arming will bypass the interior protection (i.e. motion sensors) and arm the perimeter of the system (i.e. doors and windows). Close all sensors (i.e. stop motion and close doors). The Ready ( ) indicator should be on. Press and hold the Stay key ( ) for 2 seconds and/or enter your Access Code and do not leave the premises (if your installer has programmed this button). During the setting state (exit delay active), the Armed ( ) and Ready ( ) indicators will turn on, and the keypad will sound one beep every three seconds. When the exit delay is completed, the alarm system is armed/set and this is indicated on the keypad as follows: the Ready ( ) indicator will turn off, the Armed ( ) indicator will remain on and the keypad will stop sounding. The Armed ( ) indicator and Bypass or System indicator will turn on. The system will automatically bypass certain interior sensors (i.e. motion sensors). NOTE: For SIA FAR listed panels, the Stay Arming Exit Delay will be twice as long as the Away Arming Exit Delay.
To fully arm the system when it has been armed in Stay Mode, press  at any keypad. All interior zones will now be armed except for devices programmed as Night Zones. Night zones are only armed in Away mode, this permits limited movement within the premises when the system is fully armed. Ensure that your installer has provided you with a list identifying zones programmed as night zones. When the interior zones have been activated (i.e., (*)(1) you must enter your access code to disarm the system to gain access to interior areas that have not been programmed as night zones.
Silent Exit Delay
If the system is armed using the Stay key ( ) (Programmable Function Key) or using the "No Entry" Arming method ( [access code]), the audible progress annunciation (keypad buzzer) will be silenced and the exit time will be doubled for that exit period only.
Remote Arming and Disarming
The system can be armed and/or disarmed using the remote control device (wireless key). When arming the system by using the Arm button on the wireless key, the system will acknowledge the command by sounding a single bell squawk (if bell squawk is enabled) and when disarming using the Disarm button on the wireless key the system will acknowledge the command by sounding two bell squawks (if bell squawk is enabled) that can be heard from the exterior of the premises.
Press the (F), (A) or (P) key for 2 seconds to generate a Fire, Auxiliary or Panic alarm. The keypad sounder will beep indicating that the alarm input has been accepted and transmission to the central station is underway. Ask your alarm company if the emergency keys are available on your system. NOTE: The Fire keys can be disabled by the installer.
LED5511/LCD5511 Keypad Press and hold both keys simultaneously for 2 seconds to send the following messages:
Fire Message, Auxiliary Message, Panic Message.
When Alarm Sounds
The system can generate 2 different alarm sounds:
Continuous Siren = Intrusion (Burglary Alarm) Temporal / Pulsed Siren = Fire Alarm 4 beeps, 5-second pause, 4 beeps = Carbon Monoxide alarm NOTE: The priority of signals is fire alarm, carbon monoxide alarm then burglary alarm.
Intrusion (Burglary) Alarm Continuous Siren
If you are unsure of the source of the alarm approach with caution ! If the alarm was
accidental, enter your Access Code to silence the alarm. Call your central station to avoid a dispatch.
Fire Alarm Pulsed Siren
Follow your emergency evacuation plan immediately! If the fire alarm was accidental (i.e. burned toast, bathroom steam, etc.), enter your Access Code to silence the alarm. Call your central station to avoid a dispatch. Ask your alarm company if your system has been equipped with fire detection. To reset the detectors, see the Sensor Reset section.
Wireless Carbon Monoxide Alarm
Activation of your CO alarm indicates the presence of carbon monoxide (CO), which can be fatal. During an alarm, the red LED on the CO detector flashes rapidly and buzzer sounds with a repeating cadence of: 4 quick beeps, 5-second pause, 4 quick beeps. If an alarm sounds: 1. Operate silence button. 2. Call emergency services or your fire department. 3. Immediately move outdoors or to an open door/window.
WARNING: Carefully review your Carbon Monoxide Installation/User Guide to determine the necessary actions required to ensure your safety and ensure that the equipment is operating correctly. Incorporate the steps outlined in the guide into your evacuation plan.
Time & Date Programming
Press plus your Master Access Code or press the time programming function key (programmed by your installer). If you have a Time and Date trouble, press  from within the trouble menu. Press to select Time and Date. When using the PK5500/RFK5500, use the scroll keys to find the menu option and press to select. Enter the time in 24-hr format (HH:MM), followed by the date (MM:DD:YY). Press to exit programming.
NOTE: If you have an LCD keypad, your installer may have programmed your system to display the time and date while the keypad is idle. If this is the case, you can press the key to clear the date and time display.
Use the zone bypassing feature when you need access to a protected area while the system is armed, or when a zone is temporarily out of service, but you need to arm the system. Bypassed zones will not be able to sound an alarm. Bypassing zones reduces the level of security. If you are bypassing a zone because it is not working, call a service technician immediately so that the problem can be resolved and your system returned to proper working order. Ensure that no zones are unintentionally bypassed when arming your system. Zones cannot be bypassed once the system is armed. Bypassed zones are automatically cancelled each time the system is disarmed and must be bypassed again, if required, before the next arming.
Call for service Call for service Call for service Call for service Call for service Call for service Re-program Time & Date (page 6)
Trouble Menu Acknowledgement
If the Arming Inhibit for All Troubles features is enabled, Trouble Menu Acknowledgement may be used. To use this feature while in the Trouble Menu ( ), press to acknowledge and override the existing troubles, so the system can be armed. An override event will also be generated and logged, thus identifying the user. To override open zones, use the Zone Bypass feature ( ).
When an alarm occurs, the Memory or System indicator (and Fire indicator, if applicable) will turn on. To view which sensor(s) generated the alarm, press. The Memory or System indicator and corresponding sensor number will flash (i.e. sensor 3). For the PK5500/RFK5500 keypad use the scroll keys to view the sensors in alarm memory. Press to exit. To clear the memory, arm and disarm the system. If an alarm sounded while armed, the keypad will automatically go to alarm memory when you disarm the system. In this instance, you should approach with caution, as the intruder may still be within the building/premises.
Door Chime (Entry/Exit Beeps)
To turn the door chime function on or off, press and hold the Chime key ( press. ) for 2 seconds or
Access Code Programming
In addition to the Master Access Code, you can program up to 94 additional User Access codes (access codes 1-48 for PC1616, access codes 1-72 for PC1832 and access codes 1-95 for PC1864). Press , plus your Master Access Code. The Program or System indicator will begin to flash, and the Armed ( ) indicator will turn on. Enter the 2-digit number to be programmed (i.e. 06 for user access code 6; enter 40 for the Master Access Code).
When using the PK5500/RFK5500, use the keys to find the specific code and press to select. Enter the new 4 or 6-digit access code, or press to erase it. When programming is complete, enter another 2-digit code to program or press to exit. For systems using multiple partitions/areas, access codes can be assigned to specific or multiple partitions/areas. Please contact your alarm company for details. The access codes have programmable attributes which allow zone bypassing, remote access using the ESCORT5580TC or one-time use activation. When using 6-digit access codes, the minimum number of variations of access codes are 20833 for the PC1616, 13888 for the PC1832 and 10638 for the PC1864.
[Master Code] (when disarmed)
The  Users Programming command is used to program additional access codes.
User Codes - User Codes 1-48 are available for the PC1616. User Codes 01-72 are available for the PC1832. User Codes 1-95 are available for the PC1864. Master Code (Access Code 40) - The Master Code can only be changed by the Installer, if programmed. User Code Programming section. However, these codes can only program additional codes which have equal or lesser attributes. Once programmed, the Supervisor Codes receive the Master Codes attributes. These attributes are changeable. Any User Code can be made a supervisor code by enabeling User Code Attribute 1 (please see below for details). Duress Codes - Duress codes are standard User Codes that will transmit the Duress Reporting Code whenever the code is entered to perform any function on the system. Any User Code can be made a Duress Code by enabeling User Code Attribute 2 (please see below for details). NOTE: Duress codes are not valid when entering ,  or  sections. NOTE: Access codes cannot be programmed as a duplicate or as a Code +/- 1.
Supervisor Codes - These codes are always valid when entering the
User Code Attributes
1. The default attributes of a new code will be the attributes of the code used to enter whether it is a new code or an existing code being programmed. 2. System Master (Code 40) has Partition Access for all partitions, as well as Attributes 3-4 ON by default. NOTE: These attributes are not changeable.
Inherent Attributes (all codes except installer and maintenance)
Arm / Disarm - Any Access Code with Partition Access enabled will be valid for arming and disarming
Command Outputs (, , , and ) - If these outputs require
Access Code entry, any Access Code with Partition Access will be valid for performing the [Access Code] functions on that partition. Programmable Attributes ([Master/Supervisor Code][Code]) 1. Supervisor Code 2. Duress Code 3. Zone Bypassing Enabled 4. ESCORT Access 5. For Future Use 6. For Future Use 7. Bell Squawk upon Arming/Disarming 8. One Time Use Code
Bell Squawk Attribute
This attribute is used to determine whether an access code should generate an arming/disarming Bell Squawk upon entry of the code for Away arming. The wireless keys with access codes associated with them may generate Arming/Disarming Bell squawks. If desired, this option may be used with codes that are manually entered. Please contact your installer to have this programmed. NOTE: The Master Code cannot use the Bell Squawk attribute, but is required to enable it for other codes.
NOTE: This feature cannot prevent the Arm/Disarming squawks from being generated if an access code assigned to a WLS Key is manually entered at a keypad.
Partition Assignment Mask
In order to accommodate Access Code Partition Assignment for the multiple partitions found on this product the user must enter [Master Code][Code number to be change] (ex. [Code 03]. Under this section, each bit represents the corresponding partitions access (i.e. Bit 4 represents Partition 4 access). The Master Code has access to all partitions, and cannot be modified.
Partition Assignment Mask ([Master/Supervisor Code][Code])
1. Partition One Access (available for PC1616/PC1832/PC1864) 2. Partition Two Access (available for PC1616/PC1832/PC1864) 3. Partition Three Access (available for PC1832/PC1864) 4. Partition Four Access (available for PC1832/PC1864) 5. Partition Five Access (available for PC1864) 6. Partition Six Access (available for PC1864) 7. Partition Seven Access (available for PC1864) 8. Partition Eight Access (available for PC1864) Notes on Access Codes and Programming
1. - [MASTER CODE] [01 to 95] to program access codes - [MASTER CODE] enters the Partition Assignment Mode [01 to 39 and 41 to 95] to edit access code partition assignments - [MASTER CODE] Enters the Attribute Mode to edit access code Attributes. 2. The Master Codes attributes cannot be changed. 3. When a new code is programmed in it will be checked against all other codes in the system. If a duplicate code is found, an error tone is given and the code is returned to what it was before it was changed. This applies to both 4 and 6-digit codes.
Erasing an Access Code
To erase a code, select the code and enter as the first digit. If is entered, the system will delete the code immediately and the user will be returned to select another code.
User Function Commands
First disarm the system then enter [Master Code] The command is used to gain access to the following list of Master functions of the system.
 Time and Date
Enter 4 digits for 24 Hour System Time (HH-MM). Valid entries are 00-23 for the hour and 00-59 for minutes. Enter 6 digits for the Month, Day and Year (MM-DD-YY)
 Auto-arm/Disarm Control
Pressing  while in the User Function menu will enable (3 beeps) or disable (one long beep) the Auto-arm and Auto-Disarm feature, by partition. With this feature enabled, the panel will automatically arm in the Away mode (Stay Away zones active) or disarm at the same time each day. The autoarm time is programmed with the [Master Code] command. Auto-Disarm must be programmed by the system installer.
 Auto-arm Time
The system can be programmed to arm at a programmed time each day, per partition. Upon entry of this section, enter 4 digits for the 24-hour Auto-arm time for each day of the week. At the selected auto-arm time, the keypad buzzers will sound for a programmed amount of time (programmable by the installer only) to warn that an auto-arm is in progress. The bell can also be programmed to squawk once every 10 seconds during this warning period. When the warning period is complete, the system will arm with no exit delay and in the Away Mode. Auto-arming can be cancelled or postponed by entering a valid access code only, during the programmed warning period. Auto-arming will be attempted at the same time the next day. When the auto-arming process is cancelled or postponed, the Auto-arm Cancellation Reporting Code will be transmitted (if programmed).
3. The level is automatically saved when you press
Changing the Buzzer Level
PK5500/RFK5500 keypads When this option is selected, the keypad will allow you to scroll through 21 different buzzer levels. A level of 00 disables the buzzer. 1. Press 2. Use the [Master Code]. keys to scroll to Buzzer Control. keys to scroll to the desired level.
3. There are 21 different levels, use the
1. Press 2. Use the [Master Code]. key to move through the 21 different buzzer levels. to exit.
Viewing the Event Buffer from a PK5500/RFK5500 Keypad
The event buffer will show you a list of the last 500 events that have occurred on your system. You must use an LCD keypad to view the event buffer. 1. Press [Master Code]. 2. To select Event Buffer viewing, press. 3. The keypad will display the event number, partition or area, and the time and date. Press to switch between this information and the event details. 4. Use the keys to scroll through the events in the buffer. 5. To exit event buffer viewing, press.
PK5500 Global Status Screen
When the keypad is loaned to global mode (pressing and holding the key), you will see a Global Partition Status screen. This shows basic status for up to 8 partitions, depending on the configuration of your system. The screen looks similar to the example shown below.
A R ! N - - - Each partition is identified by a number. Below each number is the current status of that partition. A - Partition is Armed N - Partition is Not Ready to Arm, or keypad is blanked R - Partition is Ready to Arm ! - Partition is in Alarm - - Partition is Not Enabled
Certain sensors, after having detected an alarm condition, require a reset to exit the alarm condition (i.e. glass break sensors, smoke detectors, etc.). Ask your alarm company if this function is required on your system. To reset the detectors, press and hold the Reset ( ) key for 2 seconds or press. If a sensor fails to reset, it may still be detecting an alarm condition. If the sensor reset is successful, the alarm is cancelled. If unsuccessful, the alarm will reactivate or continue.
Fill out the following information for future reference and store this guide in a safe place.
The Exit Delay Time is _______ seconds.
The Entry Delay Time is _______ seconds.
For Service Central Station Information
Account#: ___________________ Telephone#: __________________ Installer Information : Company: ___________________ Telephone#: __________________
Walk Test Mode
The installer can initiate a Walk Test mode for the system. While in Walk Test mode, The Ready, Armed, and Trouble LED's will flash to indicate that Walk Test is active. When the system automatically terminates the Walk Test modes, it will annunciate with an audible warning (5 beeps every 10 seconds), beginning five minutes prior to the termination of the test.
Allowing Computer Access To Your System
From time to time, your installer may need to send information to or retrieve information from your security system. Your installer will do this by having a computer call your system over the telephone line. You may need to prepare your system to receive this downloading call. To do this: 1. Press [Master code] at any keypad. This allows downloading for a limited period of time. During this time, the system will answer incoming downloading calls. For more information on this feature, please ask your installer.
Guidelines for Locating Smoke Detectors and CO Detectors
The following information is for general guidance only and it is recommended that local fire codes and regulations be consulted when locating and installing smoke and CO alarms.
Research has shown that all hostile fires in homes generate smoke to a greater or lesser extent. Experiments with typical fires in homes indicate that detectable quantities of smoke precede detectable levels of heat in most cases. For these reasons, smoke alarms should be installed outside of each sleeping area and on each storey of the home. The following information is for general guidance only and it is recommended that local fire codes and regulations be consulted when locating and installing smoke alarms. It is recommended that additional smoke alarms beyond those required for minimum protection be installed. Additional areas that should be protected include: the basement; bedrooms, especially where smokers sleep; dining rooms; furnace and utility rooms; and any hallways not protected by the required units. On smooth ceilings, detectors may be spaced 9.1m (30 feet) apart as a guide. Other spacing may be required depending on ceiling height, air movement, the presence of joists, uninsulated ceilings, etc. Consult National Fire Alarm Code NFPA 72, CAN/ULC-S553-02 or other appropriate national standards for installation recommendations. Do not locate smoke detectors at the top of peaked or gabled ceilings; the dead air space in these locations may prevent the unit from detecting smoke. Avoid areas with turbulent air flow, such as near doors, fans or windows. Rapid air movement around the detector may prevent smoke from entering the unit. Do not locate detectors in areas of high humidity. Do not locate detectors in areas where the temperature rises above 38oC (100oF) or falls below 5oC (41oF). Smoke detectors should always be installed in USA in accordance with Chapter 11 of NFPA 72, the National Fire Alarm Code: 18.104.22.168. Where required by applicable laws, codes, or standards for a specific type of occupancy, approved single- and multiple-station smoke alarms shall be installed as follows: (1) In all sleeping rooms and guest rooms. (2) Outside of each separate dwelling unit sleeping area, within 6.4 m (21 ft) of any door to a sleeping room, the distance measured along a path of travel. (3) On every level of a dwelling unit, including basements. (4) On every level of a residential board and care occupancy (small facility), including basements and excluding crawl spaces and unfinished attics. (5) In the living area(s) of a guest suite. (6) In the living area(s) of a residential board and care occupancy (small facility).
Please Read Carefully
detectors may have been improperly installed or positioned. Smoke may not be able to reach the smoke detectors, such as when the fire is in a chimney, walls or roofs, or on the other side of closed doors. Smoke detectors may not detect smoke from fires on another level of the residence or building. Every fire is different in the amount of smoke produced and the rate of burning. Smoke detectors cannot sense all types of fires equally well. Smoke detectors may not provide timely warning of fires caused by carelessness or safety hazards such as smoking in bed, violent explosions, escaping gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches or arson. Even if the smoke detector operates as intended, there may be circumstances when there is insufficient warning to allow all occupants to escape in time to avoid injury or death. Motion Detectors Motion detectors can only detect motion within the designated areas as shown in their respective installation instructions. They cannot discriminate between intruders and intended occupants. Motion detectors do not provide volumetric area protection. They have multiple beams of detection and motion can only be detected in unobstructed areas covered by these beams. They cannot detect motion which occurs behind walls, ceilings, floor, closed doors, glass partitions, glass doors or windows. Any type of tampering whether intentional or unintentional such as masking, painting, or spraying of any material on the lenses, mirrors, windows or any other part of the detection system will impair its proper operation. Passive infrared motion detectors operate by sensing changes in temperature. However their effectiveness can be reduced when the ambient temperature rises near or above body temperature or if there are intentional or unintentional sources of heat in or near the detection area. Some of these heat sources could be heaters, radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so on. Warning Devices Warning devices such as sirens, bells, horns, or strobes may not warn people or waken someone sleeping if there is an intervening wall or door. If warning devices are located on a different level of the residence or premise, then it is less likely that the occupants will be alerted or awakened. Audible warning devices may be interfered with by other noise sources such as stereos, radios, televisions, air conditioners or other appliances, or passing traffic. Audible warning devices, however loud, may not be heard by a hearing-impaired person. Telephone Lines If telephone lines are used to transmit alarms, they may be out of service or busy for certain periods of time. Also an intruder may cut the telephone line or defeat its operation by more sophisticated means which may be difficult to detect. Insufficient Time There may be circumstances when the system will operate as intended, yet the occupants will not be protected from the emergency due to their inability to respond to the warnings in a timely manner. If the system is monitored, the response may not occur in time to protect the occupants or their belongings. Component Failure Although every effort has been made to make this system as reliable as possible, the system may fail to function as intended due to the failure of a component. Inadequate Testing Most problems that would prevent an alarm system from operating as intended can be found by regular testing and maintenance. The complete system should be tested weekly and immediately after a break-in, an attempted break-in, a fire, a storm, an earthquake, an accident, or any kind of construction activity inside or outside the premises. The testing should include all sensing devices, keypads, consoles, alarm indicating devices and any other operational devices that are part of the system. Security and Insurance Regardless of its capabilities, an alarm system is not a substitute for property or life insurance. An alarm system also is not a substitute for property owners, renters, or other occupants to act prudently to prevent or minimize the harmful effects of an emergency situation.
Not e t o Insta ll er s This warning contains vital information. As the only individual in contact with system users, it is your responsibility to bring each item in this warning to the attention of the users of this system. Sy s te m F a il u re s This system has been carefully designed to be as effective as possible. There are circumstances, however, involving fire, burglary, or other types of emergencies where it may not provide protection. Any alarm system of any type may be compromised deliberately or may fail to operate as expected for a variety of reasons. Some but not all of these reasons may be: Inadequate Installation A security system must be installed properly in order to provide adequate protection. Every installation should be evaluated by a security professional to ensure that all access points and areas are covered. Locks and latches on windows and doors must be secure and operate as intended. Windows, doors, walls, ceilings and other building materials must be of sufficient strength and construction to provide the level of protection expected. A reevaluation must be done during and after any construction activity. An evaluation by the fire and/or police department is highly recommended if this service is available. Criminal Knowledge This system contains security features which were known to be effective at the time of manufacture. It is possible for persons with criminal intent to develop techniques which reduce the effectiveness of these features. It is important that a security system be reviewed periodically to ensure that its features remain effective and that it be updated or replaced if it is found that it does not provide the protection expected. Access by Intruders Intruders may enter through an unprotected access point, circumvent a sensing device, evade detection by moving through an area of insufficient coverage, disconnect a warning device, or interfere with or prevent the proper operation of the system. Power Failure Control units, intrusion detectors, smoke detectors and many other security devices require an adequate power supply for proper operation. If a device operates from batteries, it is possible for the batteries to fail. Even if the batteries have not failed, they must be charged, in good condition and installed correctly. If a device operates only by AC power, any interruption, however brief, will render that device inoperative while it does not have power. Power interruptions of any length are often accompanied by voltage fluctuations which may damage electronic equipment such as a security system. After a power interruption has occurred, immediately conduct a complete system test to ensure that the system operates as intended. Failure of Replaceable Batteries This systems wireless transmitters have been designed to provide several years of battery life under normal conditions. The expected battery life is a function of the device environment, usage and type. Ambient conditions such as high humidity, high or low temperatures, or large temperature fluctuations may reduce the expected battery life. While each transmitting device has a low battery monitor which identifies when the batteries need to be replaced, this monitor may fail to operate as expected. Regular testing and maintenance will keep the system in good operating condition. Compromise of Radio Frequency (Wireless) Devices Signals may not reach the receiver under all circumstances which could include metal objects placed on or near the radio path or deliberate jamming or other inadvertent radio signal interference. System Users A user may not be able to operate a panic or emergency switch possibly due to permanent or temporary physical disability, inability to reach the device in time, or unfamiliarity with the correct operation. It is important that all system users be trained in the correct operation of the alarm system and that they know how to respond when the system indicates an alarm. Smoke Detectors Smoke detectors that are a part of this system may not properly alert occupants of a fire for a number of reasons, some of which follow. The smoke
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