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About

2wire Gateway2WIRE Wireless-G 802.11g ADSL Gateway 2701HG-B
This ADSL modem/wireless router is broadband media-ready, so you can enjoy Internet-based audio and video anywhere you like. You'll appreciate the convenience of file sharing between the connected computers in your home.

Details
Brand: 2Wire
Part Number: 2701HG-B
UPC: 764964410489

 

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How to install your 2Wire Gateway

 

User reviews and opinions

<== Click here to post a new opinion, comment, review, etc.

Comments to date: 4. Page 1 of 1. Average Rating:
cfischer505 6:41pm on Friday, September 10th, 2010 
You never know when this is going to drop service. I have had this piece of junk for 3 days and have lost my connection atleast 6 times...daily.
maomaobo 4:08pm on Friday, August 6th, 2010 
"This product is one of the easiest to setup, good installation. After use though. "I should have researched this product before I bought it. It resets itself without reason all the time.
Gunney 12:49pm on Friday, June 25th, 2010 
Avoid it if you can! When the power supply burns out get a new one or replace the capacitor that will last. DONT BUY! MAKES ME WONDER IF THEY ARE MADE WITH A TIME DESTRUCTION DEVICE.
manutudescends 12:01am on Saturday, April 24th, 2010 
"i bought this router for my second computer at home, it took under 5 minutes to install and it works like a charm. "I would recommend to my friends and family. Kinda pricey but worth the money if it works good." as easy to setup as any others.

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

doc0

Enabling Enhanced Services
2Wire provides a suite of enhanced services: Web Remote Access, Firewall Monitor, and Parental Controls. If your service provider offers these enhanced services, links to set them up are available on the gateway Home page. Following is a brief description of these services. Web Remote Access The Web Remote Access enhanced service allows you to access your home computer files from remote locations using any standard Web browser. Web Remote Access authenticates and encrypts access between the Web browser and the 2Wire gateway, enabling you to securely access and download important files or manage other enhanced services such as Parental Controls or Firewall Monitor. You can optionally define a unique Web Domain Name during setup (for example, http:// myname.accessmyhome.net), making it easy for users that are allowed to access the home network to manage the gateway when away from the home. For additional information, please refer to the Web Remote Access User Guide. Firewall Monitor The 2Wire Firewall Monitor enhanced service extends the professional-grade firewall capabilities of your 2Wire gateway by continuously assessing threats to your home network. Firewall Monitor allows you to: Automatically download updates to your firewall software to protect against new threats. Receive on-screen notification to alert you of network attacks. Review details about attacks blocked and the source of the attacks.
For additional information, please refer to the Firewall Monitor User Guide. Parental Controls The 2Wire Parental Controls enhanced service offers two features that allow parents to maintain control over what their children can access on the Internet, and how often: Content Screening and Internet Access Controls. Content Screening allows you to protect your children from Websites with questionable content. You control what sites or types of sites your child can and cannot access. Internet Access Control gives you power to decide when your child can use the Internet and allows you to restrict Internet access by day of week and time of day. For additional information, please refer to the Parental Controls User Guide.
Setting a System Password
Setting a system password protects your gateway settings from being modified or changed by someone who has not been given permission to do so. After setting a system password, you will be required to enter it whenever you attempt to access a gateway configuration page for example, if you try to change the gateways broadband connection settings or upgrade the gateway software. If a password has not been set, a reminder notice is displayed when you attempt to access pages where settings can be changed. To set your system password: Open a Web browser and access the gateway user interface by entering http://gateway.2wire.net. Click the System tab. Click the System Password link in the System area of the Network at a Glance panel to open the Edit System Password page.

Broadband Link Tab

This chapter describes the 2Wire gateway Broadband Link features, and provides detailed instructions on how to customize your broadband settings.
Viewing Your Broadband Link Summary
The Broadband Link Summary page provides general information about the current status of your broadband link connection and your system configuration. To access your Broadband Link Summary: Open a Web browser and access the gateway user interface by entering http://gateway.2Wire.net. Click the Broadband Link tab. Click the Summary link under the tab to open the View Broadband Link Summary page.
Figure 7. View Broadband Link Summary Page
The Connection panel shows information about your gateways connection to the Internet. The elements displayed will vary, depending on your gateway model and the type of broadband service you have.

Connection Status

There are two ways you can check the current status of your gateways broadband connection: you can use the DSL and Internet indicator lights on the front of your gateway, or, if your computer is connected to the network, you can view the user interface.

Connection Speed

Connection Speed shows the incoming and outgoing data rates of your DSL connection, measured in kilobits per second (Kbps). Incoming is the speed of data flowing from the Internet to your network; Outgoing is the speed of data flowing from your network to the Internet.

Connection Information

Connection Information shows the following basic system configuration information: Internet Address. The broadband IP address assigned by your service provider to your gateway so that it can communicate on the Internet. This address is assigned to you by your Internet Service Provider for all communication on the Internet, and can either be Static (permanently assigned and manually entered) or Dynamic (automatically assigned and configured), depending on your subscribed service type. Hardware Address. (Also known as the MAC address, physical address or, if you are a cable customer, the C number.) When your gateway is connected to the broadband network, an association is made between its unique hardware address and its Internet address before it can communicate to the Internet. Note: This field displays the hardware address only if the gateway is connected to the Internet via PPPoE. Key Code. The activation code that tells your gateway how to connect to your service provider. The key code is used during the installation process to customize the setup screens and settings for your broadband provider.
Finding Your Hardware Address If required to find your Hardware (MAC) address, refer to the following table and follow the instructions for your operating system. Windows OS

1. 2. 3.

Subnet Mask

Default Gateway
Primary Domain Name Server
Item Secondary Domain Name Server
Description Used as a backup if the Primary server fails to respond. If you receive your Internet address settings automatically, the subnet mask has been set for you. If you manually set your Internet address (Static IP), this is the information that was provided to you by your ISP and entered by you during the system installation. This parameter may not be necessary and may be left blank. The name that associates your gateway with your ISP on the broadband link. This parameter may not be necessary and may be left blank. If you receive your Internet address settings automatically, the subnet mask has been set for you. If you manually set your Internet address (Static IP), this is the information that was provided to you by your ISP and entered by you during gateway installation. Shows the maximum size allowed on packets that are sent to and from your network to your ISP. The 2Wire gateway periodically checks the connection between itself and your ISPs Default Gateway. This field informs you that the check has been performed and whether or not it was successful. The gateway periodically checks the connection between itself and your ISPs domain name server(s) to make sure DNS is available. This field informs you that the check has been performed and whether or not it was successful. The gateway periodically checks the connection between itself and the 2Wire Component Management System. This field informs you that the check has been performed and whether or not it was successful.

Domain

Maximum Transmission Unit (MTU) Gateway Ping

DNS Communication

Configuration Server Post
Monitor Internet Connection
The Monitor Internet connection link launches the Speed Meter. The Speed Meter measures the actual rate at which data is coming into (Incoming Kbps) and going out of (Outgoing Kbps) your system. It measures real-time data throughput in Kilobits per second and displays in one-second intervals. The Speed Meter monitors the actual data rates while connecting to a Web site. This data rate can differ from the reported speed of your broadband connection due to many factors, including traffic to the Web site or the speed of the Web servers at the site you are visiting.
Note: To use the Speed Meter, your browser must support Java 2.

Test Connection Speed

The Test connection speed link launches the 2Wire Bandwidth Meter. The Bandwidth Meter measures the maximum download speed from 2Wires Web site to your system in Kilobits per second (Kbps). The 2Wire Bandwidth Meter estimates your connection speed from the Internet. Because the Internet consists of thousands of interconnections, your connection to a Web site could be affected by many different factors. If you experience slow performance on a particular Web site, you can use the 2Wire Bandwidth Meter to verify whether this is isolated to that particular Web site, or if it is a more general occurrence. Because the 2Wire Bandwidth Meter measures the download speed from 2Wires Web site to your computer and can be affected by many factors on the Internet, it is not an accurate measurement of the service from your ISP.

Modifying the Broadband DNS
By default, the gateway automatically obtains the DNS server addresses via DHCP The Broadband DNS. panel allows you to manually configure your DNS information.
Click the Manually configure your DNS information radio button. In the Primary Server field, enter the IP address of the primary DNS server that the gateway is to use for DNS name resolution. In the Secondary Server field, enter the IP address of the secondary DNS server that the gateway is to use for DNS name resolution. In the Domain Name field, enter the specific domain name to be used by the gateway. Click SAVE.
Note: If you choose to manually configure your system and have a problem, re-run your installation and follow the installation instructions provided to you by your service provider.

Home Network Tab

This chapter describes the 2Wire gateway Home Network features, and provides detailed instructions on how to customize your network settings.
Viewing Your Home Network Summary
The Home Network Summary page displays information about the devices installed on your network. To access the Home Network Summary page: Open a Web browser and access the 2Wire gateway user interface by entering http://gateway.2Wire.net. Click the Home Network tab to open the View Network Summary page.
Figure 12. View Network Summary Page
Understanding the Local Devices Panel
The Local Devices panel shows you the name of the device, how it is connected, any special configuration information, and provides links to other system features that you can set up for the device. A device on your network is usually a computer either a personal computer used by a household member, or a computer that is dedicated to a specific use (such as a Web server that hosts online games). The status of each device is shown in the Local Devices list in your 2Wire gateway user interface.
Each device on your home network is represented with a computer icon. If the show inactive devices option is enabled, and the device becomes inactive because it is powered off or removed from your network, this icon will display as Inactive.
Note: For additional information, refer to Showing a Device as Inactive on page 31.
A symbol next to the device shows how it is connected to your home network:

Ethernet

Wireless
If you defined a name for your computer during System Setup or when your computer was set up, the name displays next to the device. However, there are two instances where the device name will not appear: If your computer was manually configured with a static IP address, the static IP address displays instead of the computers name. If you have not named the device but it still obtains its Internet address from the system, the word Unknown displays.

Note: The link groups that display are dependent on the 2Wire gateway model. For example, DSL Diagnostics will display only if a user has a gateway that connects to the Internet via DSL.

System Summary Page

The System Summary page shows general information about the 2Wire gateway, its configuration, and components. For example, it shows the hardware and software version being used by the 2Wire gateway.

Broadband Link Pages

The Broadband Link pages show summary, detailed status, and statistical information about the 2Wire gateway broadband link; and lets you change configuration settings. For example, the Statistics page shows current upstream and downstream DSL data rates.

Local Network Pages

Local Network pages show the general operating status of the home network, and statistics associated with network interfaces. For example, the Statistics page shows the transmit and receive packet count for Ethernet, Wireless, HomePNA, and USB interfaces.

Firewall Pages

Firewall pages allow you to access settings and detailed information for the gateways firewall, and to configure the firewall if necessary. For example, you can use the Firewall Settings page to access applications that are usually blocked by the firewall.

Troubleshooting Pages

Troubleshooting pages allow you to view detailed logs that maintain a record of all significant 2Wire gateway events, and to perform diagnostic tests. For example, if you are experiencing connection problems you can use the Ping tool on the WAN Tests page to ensure that the 2Wire gateway can ping a designated IP address.

Advanced Pages

Advanced pages provide detailed information and sophisticated diagnostics that, in general, should only be accessed by technically advanced users.
Remote Management Feature
Management and Diagnostic Console pages that affect gateway configuration can be accessed remotely only if your organization has enabled the Remote Management feature. If the feature is not enabled, an error message will display when you click the link to access the following pages. Broadband Link - Configuration Local Network - Configuration Local Network - Address Allocation Firewall - Settings Firewall - Detailed Information Firewall - Advanced Settings Troubleshooting - Configure Logs Troubleshooting - Resets Advanced - Syslog Settings Advanced - Configure Time Services Advanced - Configure Services Advanced - Static Routes Advanced - DNS Resolve Advanced - Traffic Shaping
The following section shows Management and Diagnostic Console pages and describes how to use the information provided to troubleshoot the 2Wire gateway.
The System Summary page shows general information about the 2Wire gateway, its configuration, and components.
Figure 24. MDC System Summary Page
Depending on the service provider and the components installed, the System Summary page includes the following information: Item System Model Serial Number MAC Address 2Wire gateway model number (for example, 2700HGV Gateway). 2Wire gateway serial number. 2Wire gateway MAC address. Description

DSL Training Errors

Training Timeouts

Loss of Framing Failures

Loss of Signal Failures

Loss of Power Failures

Loss of Margin Failures
Cumulative Seconds w/Errors
Item Cumulative Sec.w/Severe Errors
Description The number of severely errored seconds since the 2Wire gateway was last restarted, and the elapsed time since the last severely errored second. The number of corrected DSL superframes that had data errors detected during reception. The number of uncorrected DSL superframes that had data errors detected. The number of unavailable seconds (modem downtime) since the 2Wire gateway was last restarted, and the elapsed time since the last unavailable second. The number of times the ISP connection was established since the statistics were last reset, and the elapsed time since the last establishment.

Corrected Blocks

Uncorrectable Blocks

DSL Unavailable Seconds

ISP Connection Establishment
To reset the DSL statistics, click the Reset button.
Broadband Link - Configuration Page
The Broadband Link Configuration page allows you to modify specific broadband connection settings.
Figure 28. MDC Broadband Link Configuration Page
Note: Modifying the settings on this page can impact the ability of computers on the local network to access the broadband connection. You should modify these settings ONLY if you are thoroughly familiar with networking.
By default, the gateway automatically detects which DSL line to use. The DSL and ATM Settings pane allows you to select a DSL line and manually configure your ATM settings. To modify DSL or ATM settings:
From the DSL Line Selection pull-down, select Automatic, Line 1(inner pair), or Line 2 (outer pair). In the ATM Circuit Identifier VPI and VCI fields, enter the VPI and VCI you want the gateway to use to connect to the ISP. From the ATM Encapsulation pull-down menu, select VC-Mux or LLC. In the ATM/PVC Search field, click the Enabled or Disabled radio button. Click the Submit button.
Modifying Internet Connection and Authentication Settings
The Internet Connection Settings - Connection and Authentication pane allows you to modify the method by which you connect to the Internet. To modify Internet connection and authentication settings:
Ensure that the Broadband connection Enabled radio button is selected (default). From the Connection Type pull-down menu, select the connection type (either Direct IP (DHCP or Static), PPPoE, or PPPoA). If you connect via PPPoE or PPPoA, proceed to step 2. If you connect via Direct IP proceed to step 5. , Direct IP connection does not require a user name or password.

Delay of latency path

Reviewing Training History
The Training History pane provides a record of the last 20 connection attempts. The current connection or connection attempt is displayed in the last row. Item Time Description Initially this field will display the time (since power on) in DAYS HH:MM:SS format, until the gateway can access the Internet and retrieve the current local time. Subsequently the time (since power on) is displayed in YY:MM:DD and HH:MM:SS format. The line (1 or 2) on which the gateway is searching for a DSL signal.
Line Downstream Rate Max 1 Max 2 Max 3 Mgn 1 Mgn 2 Attn Pwr CRCs FECs INP DLY
The net user data rate (in kbps) for the connection. Maximum rate achievable at the time of the initial connection based on the line quality (specifically, the uncapped rate). Latest estimate of maximum achievable rate adjusted for changing line conditions. Current or final estimated maximum achievable rate without impulse noise compensation. Noise margin (in dB) at the start of the connection. Latest noise margin adjusted for changing line conditions since the connection was first established. Measured attenuation (in dB) of the line. Transmit power (in dB). Total uncorrected errors for this connection. Total corrected errors for this connection. Impulse noise protection. Delay of latency path.
Item Upstream Rate Max Mgn Attn Pwr CRCs FECs Mode Vendor State
The new user data rate (in kbps) for the connection. Maximum rate achievable at the time of the initial connection based on the line quality (specifically, the uncapped rate). Noise margin (in dB) at the start of the connection. Measured attenuation (in dB) of the line. Transmit power (in dB). Total uncorrected errors for this connection. Total corrected errors for this connection. The DSL mode used (G.DMT, T1.413, or G.LITE). Vendor ID of the DSLAM (for example, ALCB indicates Alcatel DSLAM in G.DMT mode). The internal state of the modem. If there are repeated connection problems, technical support representatives can use this information to determine at what point during training the modem failed, or whether the modem is repeatedly failing at the same point. Indicates the reason for a lost connection or a terminated training attempt. Following are examples of the typical values that can be represented: ERR_LOF_LIMIT - Retrained due to loss of framing. ERR_LOS_LIMIT - Retrained due to loss of signal. ERR_HI_BER_LIMIT - Retrained due to excessive CRCs. RESTART - System deliberately restarted modem (line search, reprovisioning, or 30second timeout when waiting for DSL signal. ERR_STATE_TIMEOUT - Modem timed out during training (for example, the modem failed to detect pilot signal at the appropriate time). ERR_ALL_OPTIONS_FAIL - Failed to negotiate a final bitrate with DSLAM. RETRAIN_HIGHER - Proactive retrain in order to obtain a significantly higher connect rate. A measure of the uncancelled echo relative to the background noise on the line. This is an indication of how much the uncancelled echo is affecting DSL performance, rather than an absolute measure of the uncancelled echo. Indicates the difference between the gateways and the DSLAM ports crystal frequency in parts per million (ppm). Indicates the current receive gain settings, which will depend on the length of the DSL line. Indicates the number of compensation tones on which impulse noise is detected.

The Reset button in the Broadband Link field allows you to reset the 2Wire gateway broadband link. For 2Wire gateway models with a DSL connection, this means the DSL connection is reset. The Reset button in the Gateway field allows you to restart the 2Wire gateway. During 2Wire gateway restart, the Troubleshooting page cannot be accessed until the 2Wire gateway completely restarts and the connection is reestablished. The Reset button in the to Factory State field resets the 2Wire gateway to an unprovisioned default state. Doing so will remove all your configuration settings, and requires 2Wire gateway software reinstallation. Warning: Resetting the 2Wire gateway to an unprovisioned default state will clear all update records from the Upgrade History page, and delete all provisioning, firewall, and Enhanced Services configuration settings.
Advanced - Syslog Settings Page
The Advanced - Syslog Settings page allows users to maintain a history of security events greater than the capacity of the 2Wire gateway by enabling a syslog server.
Note: Use of this feature requires a UNIX or Linux computer running a syslog daemon.
Figure 45. MDC Advanced Syslog Settings Page
To enable syslog and specify the location of a syslog server:
Check the Enable Syslog checkbox. In the Server Location field, enter the IP address of a UNIX or Linux computer running a syslog daemon. Optional: In the Server Port field, enter the outbound port number upon which the syslog server is located. To limit the number of log packets, check the Enable Throttling checkbox. In the Limit Logging to field, enter the number of logs per second that you wish to log. Click the Submit button.
Advanced - Provisioning Info Page
The Advanced Provisioning Info page displays the parameters with which the 2Wire gateway was provisioned.
Figure 46. MDC Advanced Provisioning Information Page 101
The gateway provisioning parameters are dynamic, and vary depending on the software version that the gateway is running. Module Configuration. Configuration parameters for modules listed in the Advanced Link Manager States page. The parameters are set by broadband provisioning. UI Param Configuration. Configuration parameters that affect the user interface and user interaction. The parameters are set by broadband provisioning. Server Set Configuration. Configuration information defining how the gateway is connected to and interacts with backend provisioning. Firewall Configuration. Configuration information for the firewall.

PPPoA (Point-to-Point Protocol over ATM). A specification for connecting multiple computer users on an Ethernet LAN to a remote site through common customer premises equipment (such as a modem). PPPoA combines the Point-to-Point Protocol (PPP), commonly used in dialup connections, with the ATM (Asynchronous Transfer Mode) protocol, which supports multiple users in a LAN. PPPoE (Point-to-Point Protocol over Ethernet). A specification for connecting multiple computer users on an Ethernet LAN to a remote site through common customer premises equipment (such as a modem). PPPoE combines the Point-to-Point Protocol (PPP), commonly used in dialup connections, with the Ethernet protocol, which supports multiple users in a LAN. Protocol Timeout. The amount of time (in seconds) during which a connection in the specified range remains open when there is no data transfer. After a connection has been established on a given port, the sender and receiver usually determine when the session is finished and the connection is closed. However, if the connection is left open and data transfer stops, the system must eventually close the connection and reclaim the resources in order to protect your network. In some cases, the system might close the application during normal operation (for example, if there is a long pause between data transfer). If this is the case, lengthening the timeout may help. PVC (permanent virtual circuit). A virtual circuit that is permanently available. Used to establish connections between hosts that communicate frequently.
Router. The central switching device in a packet-switched computer network that directs and controls the flow of data through the network.
Subnet Mask. The IP addressing system allows subnetworks or interchanges to be created, and devices numbers or extensions to be established within these subnetworks. These numbers are created using a mathematical device called a subnet mask. A subnet mask, like the IP address, is a set of four numbers in dotted decimal notation. Subnet masks typically take three forms: 255.0.0.0 255.255.0.0 255.255.255.0
The number 255 masks out the corresponding number of the IP address, resulting in IP address numbers that are valid for the network. For example, an IP address of 123.45.67.89 and a subnet mask of 255.255.255.0 results in a sub network number of 123.45.67.0 and a device number of 89. The subnet mask used for the network typically corresponds to the class of IP address assigned, as shown in the following table. IP Address Class Class A Class B Class C Dotted-Decimal Notation Ranges 1.xxx.xxx.xxx to 126.xxx.xxx.xxx 128.0.xxx.xxx to 191.255.xxx.xxx 192.0.0.xxx to 223.255.255.xxx Corresponding Subnet Mask 255.0.0.0 255.255.0.0 255.255.255.0

SYN Flood. A method that the user of a hostile client program can use to conduct a denial-of-service (DOS) attack on a computer server. The hostile client repeatedly sends SYN (synchronization) packets to every port on the server, using fake IP addresses.
TCP/IP (Transmission Control Protocol/Internet Protocol). A method of packet-switched data transmission used on the Internet. The protocol specifies the manner in which a signal is divided into parts, as well as the manner in which address information is added to each packet to ensure that it reaches its destination and can be reassembled into the original message. Transmission Control Protocol/Internet Protocol (TCP/IP). See TCP/IP.
UDP (User Datagram Protocol). A TCP/IP protocol describing how data packets reach application programs within a destination computer.
VPI (Virtual Path Identifier). Identifier contained in the ATM cell header to designate the virtual path on the physical ATM link. VCI (Virtual Channel Identifier). Identifier contained in the ATM cell header to designate the virtual channel on the physical ATM link.
Wireless. Transmission of data over radio waves rather than wiring. Wireless channel. The 2Wire gateway supports up to 13 wireless channels (based on country restrictions). For example, the United States and Canada support channels 1 to 11; Europe and Australia support channels 1 to 13. In an 802.1b or 802.11g wireless network, data is transmitted at 2.5GHz. Wireless nodes communicate with each other using radio frequency signals in the band between 2.4GHz and 2.5GHz. Neighboring channels are 5 MHz apart; however, due to the spread spectrum effect of the signals, a node sending signals using a particular channel will use frequency spectrum 12.5HHz above and below the center channel frequency. As a result, two separate wireless networks using neighboring channels (for example, channels 1 and 2) in the same general vicinity will interfere with each other. Applying two channels that allow the maximum channel separation (such as channels 1 and 6, or channels 6 and 11) will provide a noticeable performance increase over networks with minimal channel separation. The radio frequency channels used in 802.11b/g networks are shown in the following table. Channel Channel 1 Channel 2 Range 2399.5 MHz - 2424.5 MHz 2404.5 MHz - 2429.5 MHz

Channel Channel 3 Channel 4 Channel 5 Channel 6 Channel 7 Channel 8 Channel 9 Channel 10 Channel 11 Channel 12 Channel 13
Range 2409.5 MHz - 2434.5 MHz 2414.5 MHz - 2439.5 MHz 2419.5 MHz - 2444.5 MHz 2424.5 MHz - 2449.5 MHz 2429.5 MHz - 2454.5 MHz 2434.5 MHz - 2459.5 MHz 2439.5 MHz - 2464.5 MHz 2444.5 MHz - 2469.5 MHz 2449.5 MHz - 2474.5 MHz 2454.5 MHz - 2479.5 MHz 2459.5 MHz - 2484.5 MHz
The preferred channel separation between the channels in neighboring wireless networks is 25 MHz (5 channels). This means that you can apply up to three different channels within your wireless network. There are only 11 usable wireless channels in the United States. It is recommended that you start using channel 1 and expand to channel 6 (and 11 when necessary), as these three channels do not overlap.

Compliance Information

The 2Wire 2701HG product family has been tested, and is compliant to the following standards:
Location United States Canada
Safety UL 60950 CSA-C22.2
EMC (Emissions / Immunity FCC Part 15B, 15C ICES-003 (EN55022), RSS-GEN/RSS-210
Telecommunications TIA 968A IC CS-03

Regulatory Information

Declaration of Conformity Trade Name: Responsible Party: Address: 2Wire 2Wire, Inc. 1704 Automation Parkway San Jose, CA
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment. Only peripherals (computer input/output devices, terminals, printers, and so forth) that comply with FCC Class B limits may be attached to this computer product. Operation with noncompliant peripherals is likely to result in interference to radio and television reception. All cables used to connect peripherals must be shielded and grounded. Operation with cables, connected to peripherals that are not shielded and grounded may result in interference to radio and television reception. WARNING: While this device is in operation, a separation distance of at least 20 cm (8 inches) must be maintained between the radiating antenna inside the ERU and the bodies of all persons exposed to the transmitter in order to meet the FCC RF exposure guidelines. Making changes to the antenna or the device is not permitted. Doing so may result in the installed system exceeding RF exposure requirements. This device must not be co-located or operated in conjunction with any other antenna or radio transmitter. Installers and end users must follow the installation instructions provided in this guide. FCC Part 68 This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five. To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area. If the terminal equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operations of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please contact the store, reseller, or agent from whom the product was purchased.

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2Wire Gateway Installation Guide

For 2701

Notice to Users 2006 2Wire, Inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machinereadable form without prior written approval. 2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION, IN NO EVENT SHALL 2WIRE, INC. BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF. 2Wire, Inc. reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement. Updates and additions to software may require an additional charge. Subscriptions to online service providers may require a fee and credit card information. Financial services may require prior arrangements with participating financial institutions. 2Wire, the 2Wire logo, and HomePortal are registered trademarks, and HyperG, Greenlight, FullPass, and GuestPass are trademarks of 2Wire, Inc. All other trademarks are trademarks of their respective owners.

5100-000413-000 Rev A

Contents
Getting Started 1 Remove or Disable Conflicting Applications 1 Check Your Computers Browser and System Requirements 1 Browser Requirements 1 System Requirements 1 Connect the First Computer to the Gateway 2 Choose a Computer and Connection Type 2 Install the DSL Filter 2 For Wall-Mounted Phones 3 Ethernet Connection 4 Check Your Connections 4 Wireless Connection 5 Non-2Wire Wireless Adapter Configuration 6 USB Connection 7 Install the 2Wire Gateway USB Driver - Windows 8 Install the 2Wire Gateway USB Driver - Macintosh 8 Check Your Connections 8 Run the 2Wire Setup Wizard 9 Windows XP/2K/ME/98SE 9 Macintosh OS 10.1.4/10.1.5/10.2.0 - 10.2.8/10.3.3 - 10.3.Add Computers to the Network 10 Ethernet Connection 11 USB Connection 12 Wireless Connection 13 Diagnostics 14 Understanding Broadband Redirect Messages 14 Excessive Sessions Warning 14 Invalid Customer Information (PPP) 14 No DSL Connection - Unable to Train 15 Intermittent Connection Issue - Uncanceled Echo 15 Broadband Link is Currently Not Available - DSL Connection Issue 16 Broadband Link is Currently Not Available - Connection Error 16 Router Behind Router Detected 17 Provision Gateway 17 Understanding the Indicator Lights 18 Appendix A: Install the Gateway on Other Operating Systems 20 Ethernet Connection 20 USB Connection 21 Configuring the Internet Connection 22 Regulatory Information 23

Getting Started

Remove or Disable Conflicting Applications
Internet sharing software and PC based firewall applications typically interfere with the 2Wire gateway, and should be removed or disabled before you install the gateway. The 2Wire gateway provides the same features as the products listed below. If you have any of the following (or similar) applications installed on your computers, remove or disable them according to the manufacturers instructions before proceeding. Internet Sharing Applications Microsoft Internet Connection Sharing Intel Anypoint ISS 3Com HomeClick Proxy Software Wingate Sygate Security Software Norton Internet Security Black Ice Zone Alarm
Check Your Computers Browser and System Requirements
Verify that your computers meet the following minimum requirements:

Browser Requirements

Windows: Microsoft Internet Explorer 5.5 or higher (included on the 2Wire CD), Netscape Navigator 4.7 or higher, or Firefox 1.0 or higher. Macintosh: Safari 1.0, Microsoft Internet Explorer 5.0, or Netscape 4.74 or higher.

System Requirements

5 MB of available hard disk space for 2Wire gateway software. Windows XP Windows 2000, Windows NT 4.0 with Service Pack 6, Windows ME, Windows 98/98SE, , or Mac OS 8.6 or higher. Network adapter (such as Ethernet, USB, or 802.11b/g wireless).

Connect the First Computer to the Gateway
Congratulations on the purchase of your 2Wire gateway. To install your gateway and configure your network, follow these steps.
Note: Features for different models may vary. Product details will be specified for each

particular model.

Choose a Computer and Connection Type
There are many ways to set up your network, but typically the first computer is located in the same room as the gateway and your DSL connection. Ethernet is the preferred connection method for your first computer, although instructions for connecting via wireless and USB are also provided. The first computer you connect to the network is used to configure the 2Wire gateway for proper operation. Choose one of the following methods to connect your first computer to the gateway. Save and close all open programs before you begin connecting your gateway. Connection Type Ethernet Page page 4

Wireless

page 5

page 7

Install the DSL Filter
Note: New DSL customers only. Existing DSL customers with filters already installed should proceed to Ethernet Connection on page 4, Wireless Connection on page 5, or USB Connection on page 7.
Regular telephone and Digital Subscriber Line (DSL) signals are carried over the same line. Converting your regular telephone line to DSL can cause high-pitched tones and static when using the phone. Installing a filter on every telephone or telephone device sharing the same telephone number as your DSL1 separates these signals and eliminates the noise.
1. Do not install DSL filters if your telephone line is only carrying a DSL signal. 2
To install the DSL filter:
Locate the phone jack where you want to connect your 2Wire gateway. Insert the DSL filter into the jack. If you have a phone, answering machine, fax machine, satellite TV equipment, or other phone device in this jack location, plug it into the filter port labeled PHONE. Install a DSL filter on all other phone devices in your house (such as dial-up modems, fax machines, caller ID devices, and set top boxes). Plug each of these devices into the filter port labeled PHONE.

For Wall-Mounted Phones

If you have a wall-mounted telephone, install a wall-mount DSL filter following these steps.
Lift the telephone from the wall pegs and disconnect the phone cord from the wall jack. Connect the telephone cord from the back of the DSL filter into the wall jack. Align the keyhole slots on the filter with the wall plate pegs and press down gently to secure.

Connect the telephone cord to the phone jack located on the front of the mounted filter.
Attach the telephone to the mounting pegs on the DSL filter and your installation is complete.
Note: The extra phone jack located at the bottom of the filter (labeled LINE) is provided should you wish to connect your gateway at this phone connection.

Ethernet Connection

Figure 1. Gateway Connected Via Ethernet 1.
Connect the provided power adapter from the gateways POWER port to an electrical outlet. The POWER light on the front of the gateway should be green. Connect the provided gray phone cable from the gateways PHONE LINE port to the DSL filter jack labeled DSL/HPNA. Connect the yellow Ethernet cable provided with the gateway from any available LOCAL ETHERNET port on the gateway to your computers Ethernet port.

Check Your Connections

With your computer completely started, verify the POWER and ETHERNET indicator lights on the front of the 2Wire gateway are green. If they are not, see Understanding the Indicator Lights on page 18. The INTERNET indicator light will not turn green until the gateway software has been installed and an Internet connection has been established.

Wireless Connection

Requires wireless-enabled notebook or a computer with an 802.11b/g wireless network adapter installed. Wireless adapters can be purchased from your service provider.
Figure 2. Gateway Connected Via Wireless 1.
Connect the provided AC power adapter from the 2Wire gateways POWER port to an electrical outlet. The POWER light on the front of the gateway should be green. Connect the provided gray telephone cable from the gateways PHONE LINE port to a telephone jack with DSL service. Install your wireless adapter according to the manufacturers instructions (see note below).
Note: If you use a 2Wire wireless adapter (PC card or USB adapter) for wireless networking, the 2Wire CD automatically configures it to communicate with the gateway during setup. If you are NOT using a 2Wire wireless adapter, you must manually configure your adapter to communicate with the gateway using the information on page 6.
Non-2Wire Wireless Adapter Configuration
Locating the Serial Number and Wireless Encryption Key The serial number of your 2Wire gateway is used as the network name (SSID). Beneath the serial number is a ten-digit number which is used as the encryption key. These are located on the bottom of your gateway (shown in horizontal orientation). You will need this information to configure your wireless adapter. Configuring the Adapter 1. Install and configure your wireless adapter according to the manufacturers instructions.
Use the network adapter configuration software or Windows network connection wizard to set the network name (SSID) and encryption key (WEP). a. The network name is the word 2WIRE (in all capital letters), followed by the last three digits of the gateway serial number (for example, 2WIRE110). b. The encryption key is a 64-bit hex value, located beneath the bar code on the bottom of the 2Wire gateway. In the example, it is 4119627022. c. For Mac OS X users, you may need to enter the $ character at the beginning of the encryption key (for example, $4119627022).

USB Connection

Figure 3. Gateway Connected Via USB 1.
Connect the provided AC power adapter from the 2Wire gateways POWER port to an electrical outlet. The POWER light on the front of the gateway should be green. Connect the provided blue USB cable from the gateways USB port to the USB port on your computer. Connect the provided gray telephone cable from the gateways PHONE LINE port to a telephone jack with DSL service.
Install the 2Wire Gateway USB Driver - Windows
Power on your computer and place the 2Wire CD in your computers CD-ROM drive. If the Add Hardware Wizard displays, follow the on-screen instructions. If prompted to identify where to search for drivers, deselect Floppy Disk drive and check CD-ROM drive. After the driver installs click Finish to complete the driver installation. The Setup Wizard will resume when your PC has rebooted.
Note: Microsoft Windows 98 users may be prompted to insert the Windows 98 installation
CD-ROM after installing the 2Wire gateway USB drivers. After the Windows 98 updates are complete, remove the Windows 98 CD and reinsert the 2Wire CD into your CD-ROM prior to rebooting your PC.
Install the 2Wire Gateway USB Driver - Macintosh Note: The 2Wire gateway supports USB for Macintosh OS 8.6, 9.2, 10.1.4, 10.1.5, 10.2.0,
10.2.1 to 10.2.6, 10.3.3 to 10.3.9, 10.4.0, and 10.4.1. Before making your USB connection to the gateway, you must install the 2Wire gateway USB driver on your computer. The following instructions are for USB installation on Macintosh computers running OS 10.2.

1. 2. 3. 4.

Power on your computer and place the 2Wire CD in your computers CD-ROM drive. Double-click the 2Wire CD icon on your desktop. Double-click 2Wire USB to begin the driver installation. If you have set up an administrator name and password, the Authenticate screen opens. Enter your administrator name and password and click OK. Follow the on-screen instructions. When the driver installation is complete, you will be prompted to restart your computer. After your computer restarts, connect the provided blue USB cable from the USB-PC port on the 2Wire gateway to your computers USB port.
With your computer completely started, verify the POWER and USB-PC indicator lights on the front of the 2Wire gateway are green. If they are not, see Understanding the Indicator Lights on page 18. The INTERNET indicator light will not turn green until the gateway software has been installed and an Internet connection has been established.
Run the 2Wire Setup Wizard

Windows XP/2K/ME/98SE

Insert the 2Wire CD and follow the on-screen instructions. If the 2Wire Setup Wizard does not automatically start: Double-click the My Computer icon located on the desktop. Double-click the icon that corresponds to your CD-ROM drive. Double-click Setup.exe and follow the on-screen instructions.

If prompted by the Setup Wizard, enter the 20-digit key code you received from your service provider. If you were not provided with a key code, contact your service provider.
Macintosh OS 10.1.4/10.1.5/10.2.0 - 10.2.8/10.3.3 - 10.3.8
Note: MAC OS 9.X AND OTHER OPERATING SYSTEM USERS: Users running Mac OS 9.X and
operating systems other than those stated above must perform a manual configuration of the gateway. Refer to Appendix A: Install the Gateway on Other Operating Systems on page 20 for step-by-step instructions.
Insert the 2Wire CD. Double-click the 2Wire icon. Double-click the 2Wire Setup Wizard icon. If prompted by the Setup Wizard, enter the 20-digit key code you received from your service provider. If you were not provided with a key code, contact your service provider.
Add Computers to the Network
After your first computer is connected to the 2Wire gateway and your Internet connection has been established, you can connect other computers to the network. Use any of the following methods to connect additional computers to your network. Connection Type Ethernet Page page 11

page 12

page 13
Figure 4. Gateway Connected to Second Computer Via Ethernet 1.
Connect an Ethernet cable from the any available LOCAL ETHERNET1 port on the gateway to your computers Ethernet port.
1. The number of Ethernet ports vary by model (from one to four). If your gateway has four Ethernet ports, you can connect up to four computers to your network via Ethernet. 11
Figure 5. Gateway Connected to Second Computer Via USB 1. 2. 3.
Connect the provided blue USB cable from the gateways USB-PC port to the USB port on your computer. Install the USB driver (refer to page 8 for instructions). Repeat Run the 2Wire Setup Wizard on page 9.
Figure 6. Gateway Connected to Second Computer Via Wireless
Requires a computer with an 802.11b/g wireless network adapter installed. Wireless adapters are purchased separately from the 2Wire gateway.
Note: If you use a 2Wire wireless adapter (PCI, PC card, or USB adapter) for wireless
networking, the gateway installation software automatically configures it to communicate with the gateway during setup. If you are NOT using a 2Wire wireless adapter, you must manually configure your adapter to communicate with the gateway using the information on page 6.
Install your wireless adapter according to the manufacturers instructions (see note above). Repeat Run the 2Wire Setup Wizard on page 9.

Diagnostics

Note: Broadband Redirect Messages are visible only if they have been enabled by your
service provider, and the physical appearance may vary from the examples shown.
Understanding Broadband Redirect Messages
If the 2Wire gateway detects a connection problem or an intermittent service error, it generates an error or alert (Broadband Redirect Message) and displays the message within your Web browser. The following messages contain information that can help you resolve some of the most common installation or network conflicts.
Excessive Sessions Warning
This error message typically occurs when your PC has been infected with the Blaster Virus or similar agent. The error message appears because too many simultaneous Internet sessions are opened, which impairs both network and PC performance. Check the PC with an anti-virus program using the latest virus updates to identify and remove the infection. There may be cases where certain applications running on a PC mimic the excessive session characteristics, creating a false positive error condition. If you are certain that no viruses are present on the PC, enable the Do not show me excessive session warnings in the future checkbox.
Invalid Customer Information (PPP)
This error message results from an incorrect PPP username and/or password. Click the Set Up Now button to re-enter the correct PPP information and attempt to connect to the broadband network.
No DSL Connection - Unable to Train
When setting up a DSL broadband network, all active phone devices must have a phone line filter installed. Without the filter, the DSL connection will be unstable, resulting in a poor or no DSL connection. If phone line filters are missing, line noise and/or echo can affect the DSL connection. This error message occurs when the noise level is so high that the gateway cannot establish a DSL connection. To resolve this problem, inspect all active phone connections (including home security systems, fax machines, etc.) and verify that all devices have a phone line filter installed. Once all phone lines are properly filtered, try to connect to the broadband network.
Intermittent Connection Issue - Uncanceled Echo
When setting up a DSL broadband network, all active phone devices must have a phone line filter installed. Without the filter, the DSL connection will be unstable, resulting in a poor or no DSL connection. If phone line filters are missing, line noise and/or echo can affect the DSL connection. This error message occurs when the noise level is so high that it impacts the quality of your DSL broadband connection. To resolve this problem, inspect all active phone connections (including home security systems, fax machines, etc.) and verify that all devices have a phone line filter installed. Once all phone lines are properly filtered, try to connect to the broadband network.

Broadband Link is Currently Not Available - DSL Connection Issue
This error message is displayed because the gateway was unable to establish a broadband network connection. Check to ensure that all cables are correctly connected, and the cable end securely attached to the port. In addition, verify that you are connecting on or after the date specified by your service provider for DSL service availability.
Broadband Link is Currently Not Available - Connection Error
The gateway was unable to communicate with the service provider network. This could be due to failed network equipment or a temporary outage. When the Internet light on the gateway is green, attempt to connect to the DSL network.
Router Behind Router Detected
If the gateway detects the presence of a third-party router, the Router Behind Router error page displays. If a third-party router is connected to the 2Wire gateway, network instability can result because both devices are trying to manage private IPs via NAT. The best solution is to remove the third-party router from your LAN since the 2Wire gateway can manage your home network. If this option is not acceptable, move the third-party router to DMZPlus Mode by clicking the Resolve button.
Note: DMZplus is a special firewall mode that is used for hosting applications. When in
DMZplus mode, the designated computer shares your gateways IP address (Router Address), appears as if it is directly connected to the Internet, has all of the unassigned TCP and UDP ports opened and pointed to it, and can receive unsolicited network traffic from the Internet. Because all filtered traffic is forwarded to the designated computer, DMZplus mode should be used with caution. A computer in DMZplus mode is less secure because all available ports are open and all incoming Internet traffic is directed to this computer.

Provision Gateway

This error message is displayed if you attempt to access the Internet before configuring your gateway with the correct PPP credentials (username and password). Click the Set Up Now button to enter the PPP username and password provided to you by your service provider. After you have completed this process, you should be able to access the Internet.

Understanding the Indicator Lights
The 2Wire gateway has numerous indicator lights that can be used to diagnose installation and connection problems. The following table describes how to interpret the indicator lights.
Power Light OFF Blinking green (slow) Solid green Blinking orange Solid red Ethernet, USB, or Wireless Light OFF Solid green Flickering green
Operating State The gateway is not getting power. The gateway is undergoing POST (power-on self test). Power is on. The gateway is undergoing a software upgrade. System error. Contact Technical Support. Operating State The gateway is powered off or booting up. Device(s) connected via Ethernet, USB, or Wireless. Data traffic is coming into or going out from the network.
DSL Light OFF Blinking green (slow) Blinking green (fast) Solid green Internet Light OFF
Operating State The gateway is powered off or booting up. The gateway is attempting to establish a connection to your broadband service(s). The gateway has been unable to connect to the DSL signal for more than three minutes. The gateway is fully connected to your broadband service(s). Operating State The gateway has been unable to detect a DSL signal. DSL signal detected; the gateway is attempting to train.
Blinking green (fast) Solid red
The gateway is attempting to establish a connection to your broadband service(s). The gateway cannot connect to your broadband service.
Appendix A: Install the Gateway on Other Operating Systems
Follow these instructions if you are using an operating system that is not supported by the 2Wire CD (such as any Macintosh OS prior to 10.2, UNIX, or Linux). There are many ways to set up your network, but typically the first computer is located in the same room as the gateway and your DSL connection. Ethernet is the preferred connection method for your first computer, although instructions for connecting via USB are also provided.
Figure 7. Gateway Connected Via Ethernet (Macintosh) 1. 2. 3.
Install DSL phone filters according to the instructions on page 2. Connect the provided power adapter from the gateways POWER port to an electrical outlet. Connect the provided gray phone cable from the gateways PHONE LINE port to the DSL filter jack labeled DSL/HPNA. Connect the yellow Ethernet cable provided with the gateway from a LOCAL ETHERNET port on the gateway to your computers Ethernet port. Proceed to Configuring the Internet Connection on page 22.
Note: Connecting your computer to the gateway using USB requires an available USB port.
Only one Windows or Macintosh computer can be directly connected to the 2Wire gateway using the USB connection. The following instructions are for Macintosh computers running OS 9.x.
Figure 8. Gateway Connected Via USB (Macintosh) 1. 2. 3. 4. 5.
Install DSL phone filters according to the instructions on page 2. Insert the 2Wire CD in the computers CD-ROM drive. Double-click the 2Wire CD icon on your desktop. Double-click 2Wire USB to begin the driver installation. If you have set up an administrator name and password, the Authenticate screen opens. Enter your administrator name and password and click OK. Follow the on-screen instructions. When the driver installation is complete, you will be prompted to restart your computer. After your computer restarts, connect the provided blue USB cable from the USB-PC port on the 2Wire gateway to your computers USB port. Open the network Control Panel by selecting the Apple icon > Control Panel > TCP/IP.

Verify that Connect Via: 2Wire USB Remote NDIS is selected to set the network adapter as active.
10. Click Save to complete your installation. 11. Proceed to Configuring the Internet Connection on page 22.
Configuring the Internet Connection
Now that your first computer is connected to the gateway, you need to configure your gateway to communicate with your Internet service provider. To activate your Internet account:

1. 2. 3.

Open your Internet browser. Type http://gateway.2wire.net/setup into the browsers address line. When prompted to enter a key code, enter the key code provided by your Internet service in the key code field, and click NEXT. Select your Local Time Zone and click NEXT. You may be prompted to enter service provider information such as username and password. Enter any required service provider information and click NEXT. The connection process will begin. During this process the INTERNET light on the front of the gateway will first blink green then turn solid green. This step could take up to five minutes as the gateway searches for your broadband service. The gateway will now connect to the Internet. This process may take several minutes. If the registration screen opens, click the REGISTER button and complete the 2Wire registration process.

Regulatory Information

Declaration of Conformity Trade Name: Responsible Party: Address: Telephone: 2Wire 2Wire, Inc. 1704 Automation Parkway San Jose, CA 408.856.1600
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment. Only peripherals (computer input/output devices, terminals, printers, and so forth) that comply with FCC Class B limits may be attached to this computer product. Operation with noncompliant peripherals is likely to result in interference to radio and television reception. WARNING: While this device is in operation, a separation distance of at least 20 cm (8 inches) must be maintained between the radiating antenna inside the ERU and the bodies of all persons exposed to the transmitter in order to meet the FCC RF exposure guidelines. Making changes to the antenna or the device is not permitted. Doing so may result in the installed system exceeding RF exposure requirements. This device must not be co-located or operated in conjunction with any other antenna or radio transmitter. Installers and end users must follow the installation instructions provided in this guide. FCC Part 68 This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five. To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.
If the terminal equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operations of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please contact the store, reseller, or agent from whom the product was purchased. Repair of this equipment should be made only by the 2Wire Service Center or a 2Wire authorized agent.

 

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