TravelMate 230/ 280

Service Guide
PART NO.: 49.46W01.001 PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on HP Lapin service guide.

Date 01/20/2003

Chapter Cover page Correct typo on page II
Updates Dual high quality stereo speakers on page 2 Modify item 3 media activity on page 12 Supports memory size per socket: 512MB on page 19 USB Compliancy Level: USB 2.0 on page 25

Chapter 2 Chapter 3

Modify Flash BIOS procedures Delete "Removing HDD password procedures" Mark the size of the flat-bladed screwdriver and hexed screwdriver Correct the disassembly procedure of HDD module. Modify wording: If an error occurs with the internal diskette drive, first turn off the power and then reconnect the diskette connector to the system board. Modify Switch Setting Delete dual display feature Delete RS-232 serial port connectivity feature

Chapter 4

Chapter 5 02/08/2003 04/14/2003 Chapter 1 Chapter 1

Copyright

Copyright 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

Screen messages NOTE

Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

WARNING

CAUTION

IMPORTANT

Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Ports allow you to connect peripheral devices to your computer as you would with a desktop PC.

Front Panel

# Display screen Status indicators
Description Also called LCD (Liquid Crystal Display), displays computer output. LEDs (Light Emitting Diodes) that turn on and off to show the status of the computer and its functions and components. Touch-sensitive pointing device which functions like a computer mouse. The left and right buttons function like the left and right mouse buttons, the center button serves as a scroll up/ down button. Comfortable support area for your hands when you use the computer. Inputs data into your computer. Buttons for launching frequently used programs.
Touchpad Click button (left, center and right)
Palmrest Keyboard Easy launch keys

Left Panel

Item/ Port PCMCIA (PC card) Port Eject button Floppy activity indicator Speaker/ headphone-out jack
Description Connects to one Type III 16-bit PC card or 32-bit CardBus PC Card. Eject PC cards from the card slots. LED (light-emitting diodes) that turn on and off when the floppy is active. Connects to audio line-out devices (e.g., speakers, headphones)

Line-in jack

Accepts audio line-in devices (e.g., audio CD player, stereo walkman).

Microphone-in jack

Accepts a mono/stereo condenser microphone.
Floppy drive Volume control Floppy disk eject button
Internal diskette drive, accepts 3.5-inch floppy diskettes Controls the volume of the speakers. Push this button to eject the floppy disk

Right Panel

Icon Battery bay Optical drive LED indicator Eject button

Item/ Port

Description Houses the computers battery pack. Houses removable optical drive modules. Lights up when the optical drive is active. Ejects the compact disc from the drive. Ejects the compact discs when the computer is turned off. Kensington-compatible key-based computer security lock.
Emergency eject slot Security keylock

Rear Panel

Port Power Jack
Description Connects to an AC adapter

Parallel port

Connects to a parallel device (e.g., parallel printer)

USB port (two)

Connects to any Universal Serial Bus devices(e.g., USB mouse, USB camera). Connects to the phone line

Gr and press the Euro symbol.

a } { z

Hot Key

Function Brightness down

Description Decreases the screen brightness.

Launch Keys

Located at the top of the keyboard are five buttons. These buttons are called launch keys. They are designated as wireless LAN/Bluetooth , Web Browser button, mail button, P1 andP2. By default, P1 and P2 are users programmable. The Web Browser button, by default, is used to launch the internet browser The mail button is used to launch the e-mail application. The LED of the mail button will flash when the user has received an incoming email.
Function Wireless/ Bluetooth
Description 802.11a/802.11b wireless LAN/Bluetooth (Optional)

Web browser

Internet browser application

Email application

User-programmable
Hardware Specifications and Configurations

System Board Major Chips

Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller CardBus Controller RTC Intel ICH4 Mitsubish 38857 Cirrus CS4299XQ Intel 845GL Embedded in Intel ICH4 Mitsubish 38857 OZ 6912T-U Intel ICH4 Controller
Processor (for TravelMate 230)
Item CPU type CPU package CPU core voltage CPU I/O voltage Intel Celeron Pentium 4 To 2.0GHz uFCBGA 1.7V 1.25V

Specification

Processor (for TravelMate 280)
Item CPU type CPU package CPU core voltage CPU I/O voltage Specification Intel Mobile Northood P4 with 512KB Cache To 2.4GHz uFCBGA 1.7V 1.25V
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Phoenix BIOS R01XXX Flash ROM 512KB 32 Pin PLCC ACPI 2.0 (if available, at least 1.0b), SMBIOS 2.3, PCI 2.2, Boot Block, PXE 2.0, Mobile PC2001, Hard Disk Password, INT 13h Extensions, PCI Bus Power Management interface Specification, EI Torito-Bootable CDROM Format Specification V1.0, Simple Boot Flag 1.0 Set by switch, see SW1 settings Specification

BIOS password control

Second Level Cache
Item Cache controller Cache size 1st level cache control Built-in CPU 128KB Always Enabled Specification
Item 2nd level cache control Cache scheme control Always Enabled Fixed-in write back Specification

System Memory

Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Intel 845GL 0MB 2 Sockets 512MB 1024MB DDR-DRAM SODIMM 266 MHz 3.3 V 200-pin so-DIMM You can install memory modules in any combinations as long as they match the above specifications. Specification

Memory Combinations

Power Management

Power Saving Mode Enter Standby Mode when 1.Standby/Hibernation hot-key is pressed and system is not ready to enter Hibernation mode. 2.System standby/ Hibernation timer expires and system is not ready to enter Hibernation mode. Enter Hibernation Mode (suspend to HDD) when 1.Hibernation hot-key is pressed and system is ready to enter Hibernation mode 2.System Hibernation timer expires and system is ready to enter Hibernation mode. Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period. Hard Disk Standby Mode Hard disk is idle within a specified period of time. Phenomenon The buzzer beeps The Sleep indicator lights up
Environmental Requirements
Item Temperature Operating Non-operating Humidity Operating Non-operating Non-operating Vibration Operating (unpacked) Non-operating (unpacked) 5~25.6Hz: 0.38mm (peak to peak) 25.6~250Hz: 0.5G 5~27.1Hz: 0.6G 27.1~50Hz: 0.04mm (peak to peak) 50~500Hz: 2.0G Non-operating (packed) 5~62.6Hz: 0.51mm (peak to peak) 62.6~500Hz: 4.0G 20% to 85% RH, non-condensing 20% to 85% RH, non-condensing (Unpacked) 20% to 90% RH, non-condensing (Storage package) +5~+35 C -20~+60 C Specification

Mechanical Specification

Item Dimensions Weight Specification 326(W) x 267.5(D) x 35.0~37.3(H)mm 6.8 Ibs with14.1 TFT LCD and CD-ROM/ 6.9 Ibs with 15LCD and CD-ROM

Display Standby Mode

Hibernation Mode

Standby Mode

All power shuts off

The display shuts off

Hard disk drive is in standby mode. (spindle turned-off)
Item I/O Ports Specification One type III PCMCIA (PC Card) port, one RJ-11 port, one RJ-45 port, one DC-in port, one ECP parallel port, four USB ports (two optional), two IEEE 1394 ports (optional)one line-in jack, one line-out jack, one speaker/headphone-out jack, one VGA port /I2 C compatible (optional). Drive Bays Material Indicators Switch One Plastic Power-on, Standby, Battery Status, Media Access, CapsLock and NumLock Power

Memory Address Map

Memory Address 00000000-0009FFFF 80600000-80600FFF 80620000-8063FFFF 81000000-81FFFFF 000A0000-000CFFFF 08000000-08000FFF 08001000-08001FFF 82400000-82400FFF 82200000-82200FFF 640 KB 4 KB 128 KB 3 MB 192 KB 4 KB 4 KB 4 KB 4 KB USB Audio O2 Micro OZ6912T Cardbus Controller Size Base memory Intel 845GL Function

keys to select the device for that priority level.
NOTE: When Boot on LAN is set Enabled, then the 4th option: Realtek PXE2.0 Boot Agent shows in the list.
keys to select a priority level (1st, 2nd, 3rd, and 4th), then use

Advanced Information

The Advanced Information screen contains parameter values that define how your computer behaves on system startup.
Legacy Diskette A: >Primary Master >Secondary Master >I/O Device Configuration >PCI IRQ Routing Legacy USB Support: System Boot From Hard Disk Recovery Screen Expansion IGD-Memory type Battery Mode Performance

[1.44/1.25MB 3

[20004MB] [CD-ROM]
Item Specific Help Selects floppy type. Note that 1.25MB 3 references a 1024 byte/ sector Japanese media format. The 1.25MB 3 diskette requires a 3-mode floppy-disk drive.
[Enabled] [Enable] [Enabled] [UMA=1MB] [Max Batt]
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter Legacy Diskette A
Description Help: Selects floppy type. Note that 1.25MB 3 1/2 references a 1024 byte/sector Japanese media format. The 1.25MB, 3 1/2 diskette requires a 3Mode floppy-disk drive. Enable or Disable Legacy Diskette A Show IDE Primary Master HDD size. User can enter submenu to set some detail functions
Options 1.44/1.25MB 3 1/2 or Disabled

Primary Master

Auto or User or CD-ROM or ATAPI Removable Auto or User or CD-ROM or ATAPI Removable

Secondary Master

Show IDE Secondary Master Device Status. User can enter submenu to set some detail functions.
I/O Device Configuration PCI IRQ Routing Legacy USB Support System Boot from Hard Disk Recovery Screen Expansion IGD-Memory Type
Enter submenu to set onboard device configuration Help: Peripheral Configuration. Set Default IRQ of PCI device. Help: Menu used to set IRQ for PCI Devices. Enabled: Enable support for Legacy Universal Serial Bus. Enable D2D function. Help: Options: Enabled or Disabled Select the amount of the main memory that the Internal Graphics Device will use. Let UMA= the amount of pre-allocated memory made available. This item allows you to select the performance while battery mode. Enabled or Disabled Enable or Disable Enabled or Disabled UMA 1MB or UMA8MB Auto/ User Select

Battery Mode Performance

Max Batt or Maximum Performance
The Primary Master sub-menu contains parameters related to the primary hard disk. CAUTION: The parameters in this screen are for the advanced users only. Typically, you do not need to change the values in this screen.The default setting of Auto optimizes all the settings for your hard disk.

Prim ary Master

[10056MB]

[Auto]

LBA Format Total Sectors: 39070080 Maximum Capacity: 20004MB Multi-Sector Transfers: LBA Mode Control: 32 Bit I/O: Transfer Mode: Ultra DMA Mode: [16 Sectors] [Enabled] [Disabled] [Fast PIO 4] [Disabled]

Password on Boot

During POST, BIOS need to check power on password if set. This password protects the computer from unauthorized entry during boot-up.
Set Primary Hard Disk Password
During POST, BIOS need to check Hard disk password if set. This password protects the computer from unauthorized entry during boot-up if a second Hard disk is inserted.

Setting a Password

1. / keys to highlight a Password parameter (Supervisor Password, User Password, Use the cursor Password on boot or Primary Hard Disk Password) and press the key. The password box appears as below if choosing Set Supervisor Password:

Follow these steps:

Set Supervisor Pass w ord Enter N ew Pas sw ord [ C onfirm N ew P assw ord [
Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9) and then press.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. Retype password to verify your first entry and then press
S e tu p N o tice C h an g e s h a ve b ee n sa v ed. [C o n tin u e]
4. 5. 6. After setting the password, the computer automatically sets the chosen password parameter to Present. Press Press
to return to the main menu.
. The following dialogue box appears.
Setup Confirm ation Save C onfiguration changes and exit no w? [Yes] [N o]

Select Yes and press

to save the password and exit the BIOS utility.
Four password types protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data: Supervisor Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this password to gain access to the BIOS Utility. User Password and Password On Boot secure your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from hibernation for maximum security. Hard Disk Password protects your data by preventing unauthorized access to your hard disk. Even if the hard disk is removed from the computer and moved to another computer, it cannot be accessed without the Hard Disk Password.

NOTE: 1.Because the CD-ROM module and the heat plate share the common screw, you only have to remove the two screws as shown below If you detach the heat plate from the main unit after the step of removing the CD-ROM. The same principle applies to the assembly procedures.
NOTE: 2.Please follow the numeric orders such as 1, 2, 3, and 4 to screw the heat plate to the main unit. It is suggested that you reverse the sequence when you remove the screws.

Removing the LCD Module

1. 2. 3. 4. 5. See Removing the Battery on page 62 See Removing the Middle Cover on page 68 See Removing the Keyboard on page 69 See Removing the Heat Plate on page 70 Remove the two screws from the base of the unit.
Disconnect the LCD coaxial cable from the main board.
Remove the inverter cable from the main board with a plastic flat screwdriver.
Remove the LCD module from the main unit carefully.
Disconnect the launch board cable from the main board and remove it.
NOTE: Please arrange the inverter cable and the coaxial cable well in the way as shown after you connect them to the main board.

Removing the LCD Bezel

1. 2. 3. 4. 5. 6. See Removing the Battery on page 62 See Removing the Middle Cover on page 68 See Removing the Keyboard on page 69 See Removing the Heat Plate on page 70 See Removing the LCD Module on page 71 Use plastic tweezers to remove the three LCD cushions on the LCD bezel, and then remove the three screws below from the LCD bezel.
Snap off the bezel carefully, and then remove the LCD bezel from the LCD module.
NOTE: Please follow the numeric orders such as 1, 2, 3, and 4 to screw the LCD bezel to the LCD module It is suggested that you reverse the sequence when you remove the screws.
Removing the Inverter Board (14.1 LCD)
1. 2. 3. 4. 5. 6. 7. See Removing the Battery on page 62 See Removing the Middle Cover on page 68 See Removing the Keyboard on page 69 See Removing the Heat Plate on page 70 See Removing the LCD Module on page 71 See Removing the LCD Bezel on page 73 To remove the inverter board, first remove two screws from the inverter board.
Disconnect the LCD power cable and the inverter cable from the inverter board.
NOTE: 1. Please follow the numeric orders such as 1, 2, 3, and 4 to screw the inverter board to the LCD panel. It is suggested that you reverse the sequence when you remove the screws.
NOTE: 2. Please route the cables with the inverter cable placed at the right side of the coaxial cable as shown below before you attach the inverter board to the LCD panel.
Removing the Inverter Board (15 LCD)
1. 2. 3. 4. 5. 6. 7. See Removing the Battery on page 62 See Removing the Middle Cover on page 68 See Removing the Keyboard on page 69 See Removing the Heat Plate on page 70 See Removing the LCD Module on page 71 See Removing the LCD Bezel on page 73 To remove the inverter board, first remove one screw from the inverter board.

NOTE: Please make sure the triangle mark on the CPU aligns with the one on the CPU socket.

Removing the Upper Case

1. 2. See Removing the Battery on page 62 See Removing the Hard Disk Drive Module on page 63 81

3. 4. 5. 6. 7. 8. 9.

See Removing the Middle Cover on page 68 See Removing the Keyboard on page 69 See Removing the CD-ROM Drive Module on page 69 See Removing the Heat Plate on page 70 See Removing the LCD Module on page 71 See Removing the RTC Battery on page 79 Use a plastic flat screwdriver to disconnect the touch pad cable from the main board.
10. To remove the upper case, first remove the nine screws from the base of the unit as shown.
11. Pull the upper case from the unit gently.
NOTE: 1. Important: If the notebook is installed with antennas and wireless LAN board, please disconnect the two RF cables from the sockets on the wireless LAN board before removing the upper case from the lower case. Any failure to do so will cause the damage to the two RF cables. 2. Please follow the numeric orders such as 1, 2, 3, and 4 to screw the upper case to the lower case. It is suggested that you reverse the sequence when you remove the screws.
Removing the Touch Pad Board
1. 2. 3. 4. See Removing the Battery on page 62 See Removing the Touch Pad Frame on page 79 See Removing the Upper Case on page 81 To detach the touch pad board, first disconnect the touch pad cable from the touch pad board with a plastic flat screwdriver and plastic tweezers, and then remove the touch pad board from the upper case.
Removing the Touch Pad Button
1. 2. 3. 4. 5. See Removing the Battery on page 62 See Removing the Touch Pad Frame on page 79 See Removing the Upper Case on page 81 See Removing the Touch Pad Board on page 83 Remove the touch pad button.
Removing the Touch Pad Scroll Key
1. 2. 3. 4. 5. 6. See Removing the Battery on page 62 See Removing the Touch Pad Frame on page 79 See Removing the Upper Case on page 81 See Removing the Touch Pad Board on page 83 See Removing the Touch Pad Button on page 83 Release the scroll key by pressing it downward gently and then detach it from the upper case.
Removing the Touch Pad Cable
1. 2. 3. 4. 5. 6. 7. See Removing the Battery on page 62 See Removing the Touch Pad Frame on page 79 See Removing the Upper Case on page 81 See Removing the Touch Pad Board on page 83 See Removing the Touch Pad Button on page 83 See Removing the Touch Pad Scroll Key on page 83 Remove the touch pad cable from the main board carefully.

10. See Removing the Upper Case on page 81 11. See Removing the Floppy Disk Drive Module on page 84 12. See Removing the Audio Board on page 85 13. See Removing the Charger Plate on page 86 14. Remove the three screws from the main board as shown below.
15. Detach the main board from the lower case carefully in the way as shown here.
NOTE: Please follow the numeric orders such as 1, 2, 3, and 4 to screw the main board to the lower case. It is suggested that you reverse the sequence when you remove the screws.

Removing the PCMCIA Slot

10. See Removing the Upper Case on page 81 11. See Removing the Floppy Disk Drive Module on page 84 12. See Removing the Audio Board on page 85 13. See Removing the Charger Plate on page 86 14. See Removing the Main Board on page 87 15. Remove four screws from the PCMCIA plate to remove the plate.
16. Detach the PCMCIA slot from the main board.
NOTE: 1. Please follow the numeric orders such as 1, 2, 3, and 4 to screw the PCMCIA plate to the main board. It is suggested that you reverse the sequence when you remove the screws.
2. Please note that the I/O port bracket should be attached to the main board before assembling the PCMCIA slot to the main board.
Removing the I/O Port Bracket
10. See Removing the Upper Case on page 81 11. See Removing the Floppy Disk Drive Module on page 84 12. See Removing the Audio Board on page 85 13. See Removing the Charger Plate on page 86 14. See Removing the Main Board on page 87 15. See Removing the PCMCIA Slot on page 88 16. Remove the four hex screws to detach the I/O port bracket from the main board.
17. Detach the I/O port bracket from the main board.
NOTE: Please follow the numeric orders such as 1, 2, 3, and 4 to screw the I/O port to the main board. It is suggested that you reverse the sequence when you remove the screws.

System Upgrade Procedure

Base Unit to Wireless Unit
1. 2. 3. 4. 5. 6. See Removing the Battery on page 62 See Removing the Middle Cover on page 68 See Removing the Keyboard on page 69 See Removing the Heat Plate on page 70 (Remove three screws here) Note that the one with the white RF cable is for the right antenna and the one with the black RF cable is for the left antenna. Insert the wireless LAN board into its socket and press it down to secure well.
Attach the right antenna to the upper case and secure it with a screw. Route the cable as shown below.
Attach the left antenna to the upper case and secure it with a screw. Route the cable as shown below.
Be careful to arrange the right and left RF cables well.
10. Connect the RF cables into the Wireless LAN board.
NOTE: Please note that the black RF cable should be routed beneath the coaxial cable.
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Obtain the failing symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Use the following table with the verified symptom to determine which page to go to.

Error Message List

Error Messages Failure Fixed Disk FRU/Action in Sequence Reconnect hard disk drive connector. Load Default Settings in BIOS Setup Utility. Hard disk drive System board Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn System battery is dead - Replace and run Setup System CMOS checksum bad - Default configuration used System timer error see Keyboard or Auxiliary Input Device Check on page 95. see Keyboard or Auxiliary Input Device Check on page 95. see Keyboard or Auxiliary Input Device Check on page 95. Unlock external keyboard Run Load Default Settings in BIOS Setup Utility. BIOS ROM System board DIMM System board DIMM System board Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board
Error Messages Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run Load Default Settings in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run Load Default Settings in BIOS Setup Utility. DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 94. Incorrect Drive A type - run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 94. System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict System board System board DIMM System board DIMM System board DIMM System board Run Load Default Settings in BIOS Setup Utility. RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility. RTC battery System board Failing Bits: nnnn DIMM BIOS ROM System board Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict None BIOS ROM System board Run Load Default Settings in BIOS Setup Utility. RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board FRU/Action in Sequence
No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See Power System Check on page 95. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See Power System Check on page 95. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Reconnect the LCD connectors. LCD inverter ID LCD cable LCD inverter LCD System board No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST. No beep during POST but system runs correctly. Ensure every connector is connected tightly and correctly. System board Speaker System board

Error Beep List

Code 00h F1h F2h D1h Beeps Two long beeps, one short beep, then one long beep. One long and one short beeps. One long and two short beeps Two short beeps. Success BIOS file size mismatch BIOS reading error Floppy drive not installed Description
Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Action in Sequence Enter BIOS Utility to execute Load Setup Default Settings, then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work). LCD inverter ID LCD cable LCD inverter LCD System board Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD has extra horizontal or vertical lines displayed. LCD inverter ID LCD inverter LCD cable LCD System board
Indicator-Related Symptoms
Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Inverter board System board Action in Sequence Reconnect the inverter board

Power-Related Symptoms

Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See Power System Check on page 95. Battery pack Power adapter Hard drive & battery connection board System board The system doesnt power-on. Power source (battery pack and power adapter). See Power System Check on page 95. Battery pack Power adapter Hard drive & battery connection board System board The system doesnt power-off. Power source (battery pack and power adapter). See Power System Check on page 95. Hold and press the power switch for more than 4 seconds. System board Battery cant be charged See Check the Battery Pack on page 97. Battery pack System board

PCMCIA-Related Symptoms

Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. PCMCIA slot assembly System board PCMCIA slot assembly Action in Sequence

Memory-Related Symptoms

Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute Load Default Settings, then reboot system. DIMM System board

Speaker-Related Symptoms

Symptom / Error In Windows, multimedia programs, no sound comes from the computer. Audio driver Speaker System board Internal speakers make noise or emit no sound. Speaker System board Action in Sequence
Power Management-Related Symptoms
Symptom / Error The system will not enter hibernation Hard disk drive System board The system doesn't enter hibernation mode and four short beeps every minute. See Hibernation Mode on page 28. Press Fn+ Touchpad Keyboard Action in Sequence Keyboard (if control is from the keyboard)
Hard disk connection board Hard disk drive System board The system doesnt enter standby mode after closing the LCD See Hibernation Mode on page 28. LCD cover switch System board The system doesn't resume from hibernation mode. See Hibernation Mode on page 28. Hard disk connection board Hard disk drive System board The system doesn't resume from standby mode after opening the LCD. See Hibernation Mode on page 28. LCD cover switch System board Battery fuel gauge in Windows doesnt go higher than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board

Appendix B

Test Compatible Components
This computers compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly.
Microsoft Windows XP Environment Test

Item Processor

Specifications Intel Pentium IV Northwood 1.7 GHz, Intel Pentium IV Northwood 1.8 GHz, Intel Pentium IV Northwood 1.9 GHz, Intel Pentium IV Northwood 2.0 GHz, Intel Pentium IV Northwood 2.1 GHz, Intel Pentium IV Northwood 2.2 GHz, Intel Celeron Northwood 1.6 GHz, Intel Celeron Northwood 1.7 GHz, Intel Celeron Northwood 1.8 GHz, Intel Celeron Northwood 1.9 GHz, Intel Celeron Northwood 2.0 GHz,
Memory DDR SDRAM PC1600/2100
128MB Infineon HYS64D16000GDL-7-B 128MB Nan-Ya NT128D64SH4B0GM-75B 128MB Micron MT4VDDT1664HG-265B2 256MB Mitsubishi MH2D64AKS-75-JE 256MB Infineon HYS64D32020GDL-7-B 256MB Nan-Ya NT256D64SH8B0GM-75B 256MB Micron MT8VDDT3264HDG-265B3 512MB Mitsubishi MH64D64AKQH-75 512MB Infineon HYS64D64020GDBL-7-B
14.1 XGA TFT IDT ITXG77C AU B141XN04 V2/4 XXX LG LP141X-AH 15 XGA TFT Hitachi TX38D85VC1CAB AU B150XG01 V.0 CMO N150X3-LSXGA TFT Hitachi TX38D95VC1CAM

Hard Disk Drive

20GB Hitachi DK23EA-20F 20GB Toshiba MK2018GAP 30GB Hitachi DK23EA-30F 30GB Toshiba MK3021GAP 30GB Fujitsu HN-16L/30 40GB Hitachi DK2EA-40 40GB Toshiba MK4021GAP 40GB Fujitsu HN-16L/40 60GB Hitachi DK23EA-60 60GB Toshiba MK6021GAP
Floppy Disk Drive DVD-ROM Drive 8X
Mitsumi D353G MCI JU-226A033 MKE SR-8177-BAA6
Item CD-ROM Drive DVD/CD-RW Combo AC Adapter (3 pin) Power Cord Battery Li-Ion, 8 cells Network Adapters LAN Ethernet/10baseT/100baseT 3Com Etherlink III 3C589D Mitsumi SR-244W1 KME UJDA740 Delta 70W Liteon 70W King Cord Samsung, Li-Ion 8cells Sanyo, Li-Ion 8cells

Specifications

IBM EtherJet CardBus Adapter 10/100 Intel Ether Express Pro/100 Mobile Adapter MBLA3200 Xircom CardBus Ethernet 10/Bit CBE-10/100BTX Multifunction Card (Combo) 10/100 EtherJet CardBus Real Port w/ 56K modem 34L1301 3Com Megahertz 10/100 LAN + 56K Modem PC Card Xircom Realport CardBus Ethenet 10/100 + Modem 56 LAN Token Ring IBM Token Ring 16/4 Adapter II IBM Turbo 16/4 Token Ring Olicom Token Ring GoCard Wireless LAN Card IBM Wireless LAN Cardbus Adapter Intel Pro-Wireless LAN PC Card Proxim Skyline 802.11a Cardbus PC Card Modem Adapters Modem (up to 56K) 3Com Megahertz 56K Modem PC Card Xircom Credit Card Modem 56 IBM 56K Double Jack Modem ISDN US Robotics Megahertz 128K ISDN Card 405R17T7117M IBM OBI International ISDN PC Card IBM ISDN Card D5K3320 I/O Peripheral I/O - Display Acer 211c 21 Viewsonic PFAcer FPTFT LCD IBM Color TFT LCD 14 Compaq Color Monitor NET Color Monitor 20 Mozo 17 TFT LCD (DVI) I/O - Projector I/O - Parallel (Printer/Scanner) NEC MultiSync MT-1040 Canon BJC-600J Epson Stylus Color 740 Parallel Interface HP DeskJet 890CDEskjet 880C Parallel Interface HP LaserJet 6MP HP LaserJet 2200 AcerScan Prisa 620P

ZE4601US ZE4602 ZE4602US ZE4603 ZE4604 ZE4604US ZE4605 ZE4605US ZE4620 ZE4620US ZE4624 ZE4624US ZE4630 ZE4630US ZE4640 ZE4640US ZE5000 ZE5000 ZE5155 ZE5170 ZE5185 ZE5185 ZE5200 ZE5279 ZE5300 ZE5360 ZE5362 ZE5365 ZE5365US ZE5367 ZE5367US ZE5375 ZE5375US ZE5385 ZE5385US ZE5395 ZE5395US ZE5400 ZE5407 ZE5410 ZE5413 ZE5415 ZE5450 ZE5451 ZE5451US ZE5457 ZE5460 ZE5460US ZE5462 ZE5467 ZE5468 ZE5468CL ZE5470 ZE5470US ZE5475 ZE5475CA ZE5478 ZE5478CL ZE5490 ZE5490US ZE5497 ZE5500 ZE5501 ZE5501US ZE5504 ZE5505 ZE5506 ZE5507 ZE5560 ZE5560US ZE5565 ZE5565QV ZE5568 ZE5568CL ZE5570 ZE5570US ZE5575 ZE5580 ZE5580US ZE5587 ZE5590 ZE5590US ZE5600 ZE5602 ZE5602US ZE5603 ZE5603US ZE5604 ZE5605 ZE5607WM ZE5607WM ZE5610 ZE5610CA ZE5615 ZE5615CA ZE5617 ZE5617WM ZE5618 ZE5618CL ZE5730 ZE5730US ZE5731 ZE5731US ZE5732
HP Pavilion N3000 - N5000 series:
N3000 N3100 N3150 N3250 (N3290/5) N3310 N3330 N3350 N3370 N3390 N3410 N5000 N5000 N5100 N5100 N5125 N5130 N5150 (N5190/5) N5200 N5200 N5210 N5270 (N5290/5) N5300 N5300 N5340 N5350 N5380 (N5390/5) N5400 N5511L N5584
Toshiba Satellite 1115 Series:1115-S103 1115-S104 1115-S107 1115-S123
Toshiba Satellite 1130 Series: 1130 Small Business Series 1130-5QG 1130-S155 1130-S156 1130-SP155 1130-Z24 1130-Z25 1130Z29 Satellite 1130-Z30
Toshiba Satellite 1135 Series: 1135 1135-S125 1135-S155 1135-S1551 1135-S1552 1135-S1553 1135-S1554 1135-S156
Toshiba Satellite 1900 Series: 1900 1900-303 1900-S1905-S277 1905-S278 1905-S301 1905-S302 1905-S303 1905-S304 1905-S311 1905-S1955 1955-S801 1955-S802 1955-S803 1955-S804 1955-S805 1955-S806 1955-S807
Toshiba Satellite 2430 Series:2430 2430-S255 2430-S256
Toshiba Satellite 2435 Series:2435 2435-S255 2435-S256
Toshiba Satellite A100 Series: A100 A100-S2211 A100-05R010 A100-016004 A100-03501N A100-046004 A100-151 A100-153 A100155 A100-158 A100-159 A100-161 A100-163 A100-165 A100-166 A100-168 A100-169 A100-170 A100-175 A100-181 A100-188 A100-192 A100-193 A100-209 A100-212 A100-218 A100-220 A100232 A100-233 A100-234 A100-237 A100-250 A100-252 A100-253 A100-269 A100-270 A100-500 A100-507 A100-508 A100-510 A100-521 A100-522 A100-523 A100-525 A100-528 A100-529 A100533 A100-534 A100-551 A100-JH2 A100-LE1 A100-LE4 A100-LE6 A100-S2211TD A100-S2311TD A100S8111TD A100-SP621 A100-ST2311 A100-ST3211 A100-ST8211
Toshiba Satellite A105 Series: A105-S101 A105-S171 A105-S1712 A105-S2021 A105-S2712 A105-S2716 A105-S2717 A105-S2719 A105-S361 A105-S3611 A105-S4001 A105-S4004 A105-S4011 A105-S4012 A105-S4014 A105S-1014
Toshiba Satellite L100 Series:L100
Toshiba Satellite M60 series: M60 M60-S6111TD M60-S8112ST M60-S8112TD M60-S811ST M60-S811TD M60-103 M60-104 M60105 M60-112 M60-126 M60-128 M60-131 M60-132 M60-134 M60-135 M60-139 M60-144 M60-148 M60-149 M60-153 M60-154 M60-161 M60-163 M60-164 M60-167 M60-169 M60-170 M60-171 M60-175 M60-176 M60-BK3 M60-CD4 M60-CD6 M60-CD7