VCCI Class B Information

Modem Warning Notice

Conformity Statement

The equipment has been approved to [Commission Decision CTR21] for panEuropean single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance.

Taiwan

Article 14 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design. Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications. In the event interference is caused, the use of such electric machinery shall be immediately discontinued. Operation of such products can be resumed only when they are modified and can no longer cause interference. The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery.

Article 17

Using this Equipment in Japan
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1. Sticker Please put the following sticker on devices incorporating this product.
The frequency bandwidth of this equipment may operate within the same range as industrial devices, scientific devices, medical devices, microwave ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems (RFID) used in factory product lines (Other Radio Stations). 1. Before using this equipment, ensure that it does not interfere with any of the equipment listed above. 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
2. Indication The indication shown below appears on this equipment.

(1) (2) (3)

Approved Countries/Regions for use (Bluetooth wireless technology)
Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Belgium Chile Czech Republic Estonia Germany Hungary Italy Korea Lebanon Luxembourg New Zealand Peru Portugal Slovenia Switzerland Uruguay Australia Bulgaria China Denmark Finland Greece Iceland Japan Kuwait Liechtenstein Malta Norway Philippines Singapore Spain Thailand USA Austria Canada Cyprus Egypt France Hong Kong Ireland Jordan Latvia Lithuania Netherlands Oman Poland Slovakia Sweden UK Venezuela
Bluetooth Wireless Technology and Your Health
The products with Bluetooth wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones. Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:
Using the equipment with Bluetooth wireless technology on board airplanes, or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the device with Bluetooth wireless technology prior to turning on the equipment. Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.

Regulatory statements

This product complies with any mandatory product specification in any country/ region where the product is sold. In addition, the product complies with the following:

Introduction... 34
This guide...36 Safety icons..37 Other icons used..37 Other documentation...38 Service options..38
Chapter 1: Getting Started.. 39
Selecting a place to work..39 Setting up a work environment..39 Keeping yourself comfortable..40 Precautions..40 Important information on your computers cooling fan..42 Setting up your computer..42 Setting up your software..43 Registering your computer with Toshiba.44 Adding optional external devices..44 Connecting to a power source..45 Charging the main battery..47
Using the computer for the first time..48 Opening the display panel..48 Your computers features and specifications.49 Turning on the power..49 Adding memory (optional)..50 Installing a memory module..51 Removing a memory module..56 Checking total memory..58 Using the TouchPad..59 Scrolling with the TouchPad.60 Control buttons..60 Disabling or enabling the TouchPad.60 Using external display devices..60 Directing the display output when you turn on the computer..62 Adjusting the quality of the external display.63 Using an external keyboard..63 Using a mouse...63 Connecting a printer..63 Setting up a printer..64 Connecting an optional external diskette drive.65 Turning off the computer..65 Options for turning off the computer.66 Using the Shut Down command..68 Using and configuring Hibernation mode.70 Using and configuring Sleep mode.72 Closing the display panel..75 Customizing your computers settings..75 Caring for your computer..75 Cleaning the computer..75 Moving the computer..76 Using a computer lock..76
Chapter 2: Learning the Basics.. 77
Computing tips..77 Using the keyboard..79 Character keys..79 Ctrl, Fn, and Alt keys...79 Function keys..80 Special Windows keys..80 Starting a program..80 Starting a program from the Start menu.81 Starting a program from Windows Explorer.81 Starting a program using the Start Search field...82 Saving your work..83 Printing your work..84 Backing up your work..85 Restoring your work...86 Using the optical drive..86 Optical drive components..87 Media control buttons..88 Inserting an optical disc..88 Playing an audio CD..90 Playing optical media..91 Recording optical media..91 Removing a disc with the computer on.92 Removing a disc with the computer off.92 Caring for optical discs.93 Toshibas online resources..93
Chapter 3: Mobile Computing... 94
Toshibas energy-saver design..94 Running the computer on battery power.94 Battery Notice...95 Power management..96 Using additional batteries..96 Charging batteries...96 Charging the main battery..97

Charging the RTC battery..97 Monitoring main battery power.98 Determining remaining battery power..99 What to do when the main battery runs low.100 Setting battery notifications..100 Conserving battery power..101 Power Plans..102 Using a hot key to set the Power Plan.103 Changing the main battery.104 Removing the battery from the computer.104 Inserting a charged battery..106 Taking care of your battery..107 Safety precautions..107 Maintaining your battery..108 Disposing of used batteries..109 Traveling tips...110
Chapter 4: Exploring Your Computers Features.111
Exploring the desktop..111 Finding your way around the desktop.112 Setting up for communications..114 Connecting your computer to a network.114 Connecting a modem to a telephone line.115 An overview of using the Internet..117 The Internet..117 The World Wide Web..117 Internet Service Providers..117 Connecting to the Internet..118 Surfing the Internet...118 Internet features...119 Uploading to, and downloading files from, the Internet...119 Exploring audio features..120 Recording sounds..120 Using external speakers or headphones..120 Web Camera..121
Using an ExpressCard...122 Inserting an ExpressCard..122 Removing an ExpressCard..123 Using the Bridge Media Adapter Slot..123 Inserting memory media..124 Removing memory media.124 Using the i.LINK port..125
Chapter 5: Utilities...126
TOSHIBA Assist..127 Connect...128 Secure...129 Protect & Fix...130 Optimize...131 Setting passwords..132 Using an instant password..132 Using a supervisor password.133 Using a user password..134 Deleting a user password..135 TOSHIBA PC Diagnostic Tool Utility..136 TOSHIBA SD Memory Card Format Utility.137 Mouse Utility...138 TOSHIBA Hardware Setup..139 TOSHIBA Zooming Utility..142 TOSHIBA Button Support..144 CD/DVD Drive Acoustic Silencer..145 TOSHIBA Accessibility..146 Fingerprint Authentication Utility..147 Fingerprint utility limitations..147 Using the Fingerprint Authentication Utility..147 Fingerprint Logon..148 Care and maintenance of your fingerprint reader..148 Fingerprint reader limitations.149
ConfigFree...150 Getting Started..150 ConfigFree Utilities..151
Chapter 6: If Something Goes Wrong.154
Problems that are easy to fix..154 Problems when you turn on the computer.155 The Windows operating system is not working.158 Using Startup options to fix problems.158 Internet problems..159 The Windows operating system can help you..160 Resolving a hardware conflict.160 A plan of action..160 Fixing a problem with Device Manager.161 Memory problems..162 Power and the batteries..163 Keyboard problems...164 Display problems..165 Disk drive problems..167 Optical drive problems.168 Sound system problems..169 ExpressCard problems..170 Printer problems..172 Modem problems..172 Wireless networking problems.173 DVD operating problems..176 Develop good computing habits..177 Data and system configuration backup in the Windows operating system.178 If you need further assistance.182 Before you contact Toshiba..182 Contacting Toshiba...183 Other Toshiba Internet Web sites.183 Toshibas worldwide offices..184

(Sample Illustration) Turning on the power The preinstalled operating system will load automatically. When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely.
HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of todays popular applications. You may want to increase the computers memory if you use complex software or process large amounts of data.
Installing a memory module
Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot. The surrounding area may also be hot. Allow the module to cool to room temperature before replacing it. Avoid touching the cover, the module, and the surrounding area before they have cooled. Failure to follow these directions could result in minor bodily injury.
To avoid damaging the computers screws, use a small Phillips screwdriver that is in good condition.
Installing a memory module with the computers power on may damage the computer, the module, or both. The computer has two memory slotsSlot A and Slot B. You can install one or two memory modules. Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost.
For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in slot A.
If the computer is on, begin at step 1; otherwise, skip to step 3. Click Start, and then click the arrow next to the lock button in the lower-right corner of the Start menu. The Shut Down menu appears.

Shut Down Menu

(Sample Image) Shut Down menu 4 Click Shut Down. The operating system turns off the computer. Unplug and remove any cables connected to the computer, including the AC adaptor. Remove the main battery. For information on removing the main battery, see Removing the battery from the computer on page 104. Close the display panel and turn the computer upside down to locate the memory module slot cover.

Charging batteries

Power management
Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes. Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshibas Global Support Centre.
Using additional batteries
In addition to the main battery, you may also have an optional secondary battery (not included with your computer). If you travel and need to work for many hours without an AC power source, you may purchase a battery module for use in the computer, or carry additional charged battery packs with you. You can then replace a discharged battery and continue working. For more information on batteries and accessories, see accessories.toshiba.com.
The battery needs to be charged before you can use it to power the computer. Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshibas Web site at accessories.toshiba.com.
Battery charge time may vary depending on the applications, power management settings, and features used.
To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge. The battery may not start charging immediately under the following conditions: The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 degrees Celsius). The battery is almost completely discharged. Leave the power connected and the battery should begin charging after a few minutes. HINT: Once the battery is fully charged, we recommend that you operate your computer on battery power until the battery discharges completely. Doing this extends battery life and helps ensure accurate monitoring of battery capacity.

(Available on certain models) Your computer may come with a built-in Web Camera. With this Web Camera you can do the following:
Take pictures and record videos with your notebook computer Chat with others and have them see you while using Instant messaging (IM) programs Have video conference calls To E-mail instant message or video conference, you must be connected to the Internet.
Depending on your computer model, the process of sending E-mail, taking pictures or recording video messages may vary. The Web Camera software, by default, should already be running in the Notification Area.

Using an ExpressCard

The ExpressCard slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one Express Card with another while the computer is on.

Inserting an ExpressCard

Before you insert an ExpressCard, refer to the documentation that comes with the card to see if you need to do anything before you insert it. To insert an ExpressCard: 1
Locate the ExpressCard slot on the side of the computer. You may first need to remove the card slot protector before you can insert a card. Insert the ExpressCard.
(Sample Illustration) Inserting an ExpressCard 3 Push the ExpressCard into the slot until it locks in place.
Using the Bridge Media Adapter Slot

Removing an ExpressCard

1 Prepare the ExpressCard for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove. If the system is unable to prepare the card for safe removal, a message will tell you to try again later. If the card can be removed now, the system displays Safe to Remove Hardware. Gently press the ExpressCard inward to release it. The ExpressCard pops out slightly. Grasp the ExpressCard and pull it straight out.
(Sample Illustration) Removing an ExpressCard
(Available on certain models) The Bridge Media Adapter slot (available on certain models) supports the use of Memory Stick, Memory Stick PRO, Secure Digital (SD), MMC (MultiMediaCard), or xD-Picture Card media. These media can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshibas Web site at accessories.toshiba.com.
Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the drag-and-drop feature of the Windows operating system.

Inserting memory media

The following instructions apply to all types of supported media devices. Turn the media so that the contacts (metal areas) are face down. Push the media into the adapter until it locks in place.

Deleting a user password

To cancel the power-on password function: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab. Click the User Password icon. The Password tab of the TOSHIBA Hardware Setup window appears.
TOSHIBA PC Diagnostic Tool Utility
Select Not Registered. A pop-up screen appears asking for a password. Enter the user password, then click OK.
This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help.
The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem.
To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, Toshiba, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab of TOSHIBA Assist. The TOSHIBA PC Diagnostic Tool window appears. 2 Click the Diagnostic Tool tab.
(Sample Image) TOSHIBA PC Diagnostic Tool window 3 Select the devices that you would like to test by clicking the check box that appears to the left of the device. Click the + (plus) and - (minus) symbols to expand and collapse the categories. Click Start Diagnostics when you are ready to begin the tests.
TOSHIBA SD Memory Card Format Utility
This utility is used to format SD cards used with the Bridge Media Adapter slot. To format an SD memory card using this utility: 1 Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears.
(Sample Image) TOSHIBA SD Memory Card Format screen Select the drive corresponding to the SD memory card. Select the formatting option: Quick Format Full Format
Click Start to begin formatting. The formatting progress is displayed in the horizontal bar in the window. When formatting is completed, click Close to exit the utility.

Mouse Utility

The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears.

USB Wakeup function will supply USB bus power (DC 5V) to all USB ports, including compatible ports, even when the computer is in Sleep Mode. USB bus power (DC 5V) will not be supplied if the computer is in Hibernation Mode or shutdown state. When USB Sleep and Charge function is Enabled in TOSHIBA Hardware Setup, the USB Wakeup function does not work for compatible ports. The Wakeup setting (function to allow the Wakeup) check box will be displayed on the Device Manager and even though you can change the settings the USB Wakeup function will not work. If you want to use the USB Wakeup function, attach the mouse or keyboard to a USB port that does not have the USB Sleep and Charge function-compatible icon ( ).
By changing any of the options that appear in the dialog boxes and clicking Apply, you can reconfigure that function. Any options that you change will become default settings when you restart your system.
This utility allows you to select which applications will work with the zoom in/out hot keys (see Zoom (Display resolution) on page 199). You may select all applications or any subset of the following: Microsoft Internet Explorer Microsoft Office Windows Media Player Adobe Acrobat Reader Icons on the desktop
To access the TOSHIBA Zooming Utility: 1
Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears.
(Sample Image) TOSHIBA Zooming Utility Properties screen Select the desired option(s). Click OK.
The zoom in and zoom out hot keys will now work with the applications you selected. To zoom in, hold down the Fn key and press 2; to zoom out, hold down the Fn key and press 1. For more information about how to use the TOSHIBA Zooming Utility, right-click the icon in the Notification Area and then click Help.

TOSHIBA Button Support

TOSHIBA Button Support allows you to customize the Mute and Media buttons. These buttons are located on the system control panel, directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears.

(Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard.

Chapter 6

If Something Goes Wrong
Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshibas support services at the end of this chapter.
Problems that are easy to fix
Your program stops responding.
If you are working with a program that suddenly freezes all operations, chances are the program has stopped responding. You can exit the failed program without shutting down the operating system or closing other programs. To close a program that has stopped responding: 1 Press Ctrl, Alt, and Del simultaneously (once), then click Start Task Manager. The Windows Task Manager window appears.
Problems when you turn on the computer
2 Click the Applications tab. If a program has stopped responding, the words not responding appear beside its name in the list. 3
Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step.
Close the remaining programs one by one by selecting the program name, then End Task. Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down menu appears.
To power off your computer: 1
(Sample Image) Shut Down menu 2 Click Shut Down. The computer shuts down completely.
These problems may occur when you turn on the power.
The computer will not start.
Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery. Press and hold the power button for at least 10 seconds. If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp. Verify that the computer is on by looking at the on/off indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on.

If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.
The computer starts but when you press a key nothing happens.
Verify that the active program accepts text input. Try clicking your mouse on an area where you can type text and try typing again. Your computer may be in Sleep mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Then shut down the computer via software, or follow the steps if your program stops responding (see Problems that are easy to fix on page 154). Clearing the condition may get the computer running, but it will not solve a resource conflict. Read the documentation that came with the conflicting device and Resolving a hardware conflict on page 160.
The computer is not accessing the hard disk or the optional external diskette drive.
Your computer normally loads the operating system from the hard disk. If you have a hard disk problem, you will not be able to start the computer. Insert a system diskette into the optional external diskette drive and press F12 when the machine starts and use the arrow keys to select the boot-up device. (You may need to press F12 several times.)
The computer displays the WARNING RESUME FAILURE/Windows Error Recovery Windows did not shut down successfully message.
To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows from shutting down. Data stored in the computers memory has been lost. Data stored in the computers hard drive may not be affected. Always save your data even when you are using Sleep mode. If your battery fully discharges, information that has not been saved will be lost. Your computer can be configured to warn you when the battery is running low see What to do when the main battery runs low on page 100.
If you are running on battery power, it is recommended that you do not leave the computer in Sleep mode for long periods of time. To charge the battery, leave the computer plugged into a live wall outlet for several hours. For more information see Charging batteries on page 96.

Checking device properties
Device Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device. To check a devices properties: 3 Click Start, Control Panel, System and Maintenance, System, and then Device Manager. To view the device(s) installed, double-click the device type. To view the properties, double-click the device. The operating system displays the Device Properties dialog box, which provides an array of tabs. They may include: The General tab, which provides basic information about the device.
The Resources tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem.
The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows online Help.

Memory problems

Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: 1 Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down menu appears. 4 Click Shut Down. The computer shuts down completely. Remove the memory module, following the instructions in Removing a memory module on page 56. Reinstall the memory module, following the instructions in Installing a memory module on page 51, and making sure the module is seated properly. Check for the error again. If the error recurs, remove the memory module entirely and check for the error again. If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.