1 CONTENTS

RJ-11 RJ-11

2 CONNECT BATTERY CARTRIDGE

3 OPERATING ENVIRONMENT

w w w.apc.com
Back-UPS RS/XS 1200 Back-UPS RS/XS 1500

32 - 104oF (0 - 40oC)

Users Manual
4 CONNECT EQUIPMENT / POWER

CHECK BUILDING WIRING

FAULT INDICATOR
If the rear panel Building Wiring Fault (red) indicator is lit, a potential shock hazard exists due to one of the following conditions: Open or high resistance ground Hot or neutral polarity reversed Overloaded neutral circuit Improper building wiring should be corrected by a qualified electrician. Do not use the Back-UPS until the condition that caused the fault is corrected. Note: Improper building wiring will not prevent the Back-UPS from operating, but it will limit its protection capability.
6 CONNECT PHONE/MODEM/FAX

Phone Jack

8 CONNECT INTERFACE
For connection of APCs optional external 24-volt battery pack (BR24BP) to the Back-UPS RS/XS 1500.

10 ORIENTATION

Wall Outlet

Printer or Scanner

SURGE ONLY BATTERY BACKUP

TVSS GND

To Computer USB Port USB RJ-45

Data Port

BR24BP Battery Pack
External Disk or CD / DVD Drive

Modem/ Phone/Fax

Computer Modem Port

Computer

Circuit Breaker Push to Reset
Building Wiring Fault Indicator

Building Wiring Fault

7 CONNECT 10/100 Base-T or VOIP (Back-UPS RS models only)

9 SWITCH ON THE BACK-UPS

Note: Allow the Back-UPS to charge for a full eight (8) hours prior to use. Press the front panel Power ON/OFF switch and observe that the following events occur after pressing and releasing the switch: When Self-Test has successfully completed, only the green On Line indicator will be lit. If the internal battery cartridge is not connected (see Step 2 above), the green On Line indicator and red Replace Battery indicators will light. The Back-UPS will also emit a chirping sound.

Input: 120V~ 12A, 60Hz

Network Jack

Computer Network Port

Monitor

10/100 Base-T VOIP

The green On Line indicator flashes. The yellow On Battery indicator lights while a Self-Test is being performed.

11 INSTALL SOFTWARE ON

COMPUTER
STATUS INDICATORS AND ALARMS 12 CONNECT TVSS GROUND
The Back-UPS features a transient voltage surge-suppression (TVSS) screw for connecting the ground lead on additional surge suppression devices such as network and data line surge protectors.
There are four status indicators (lights) on the front panel of the Back-UPS (On Line, On Battery, Overload, and Replace Battery).
On Battery (yellow) - is lit whenever the battery of
the Back-UPS is powering equipment connected to the Battery Backup Outlets. Four Beeps Every 30 Seconds - this alarm is sounded whenever the Back-UPS is running On Battery. Consider saving work in progress.
Overload (red) - is lit whenever power demand has
exceeded the capacity of the Back-UPS. Continuous Tone - this alarm is sounded whenever the Battery Backup outlets are overloaded. Circuit Breaker - the circuit breaker button located on the rear panel of the Back-UPS will stick out if an overload condition forces the BackUPS to disconnect itself from utility power. If the button sticks out, disconnect non-essential equipment. Reset the circuit breaker by pushing the button inward.
Replace Battery (red) - is lit whenever the battery is

near the end of its useful life, or if the battery is not connected (see above). A battery that is near the end of its useful life has insufficient run-time and should be replaced. Chirps for 1 Minute Every 5 Hours - this alarm is sounded whenever the battery has failed the automatic diagnostic test.
Follow the on-screen instructions.
On Line On Battery Overload
If Autoplay is not enabled on the computer, proceed as follows: 1. On the computer desktop of the display, doubleclick on My Computer. 2. Double-click on the CD-ROM drive icon and follow the on-screen instructions.

From Data Line TVSS

Replace Battery
Continuous Beeping - this alarm is sounded whenever a low battery condition is reached. Battery run-time is very low. Promptly save any work in progress and exit all open applications. Shutdown the operating system, computer and the Back-UPS.
On Line (green) - is lit whenever utility power is powering the Battery Backup outlets.

TROUBLESHOOTING

Problem
Back-UPS will not switch on.

SPECIFICATIONS

Possible Cause
Back-UPS not connected to AC power source. Back-UPS circuit breaker tripped.

SERVICE

Specification
83 - 147 Vac (RS model) 83 - 139 Vac (XS model) +12% (XS model) +12% (RS model) 47 - 63 Hz (autosensing) Stepped Sine Wave 1000 VA - 600 W 1500 VA - 865 W 8 Hours 32o to 104oF 0o to 40oC 23o to 113oF -5o to 45oC 0 to 95% non-condensing 14.6 x 3.4 x 13.1 inch 37.1 x 8.6 x 33.3 cm 1000 VA 22 lbs (10 kg) 1500 VA 25 lbs (11 kg) 1000 VA 23 lbs (11 kg) 1500 VA 26 lbs (12 kg) FCC / DOC Class B Certified See http://www.apc.com/product

Corrective Action

Ensure the Back-UPS is securely connected to an AC outlet. Disconnect non-essential equipment from the Back-UPS. Reset (push in) the rear panel circuit breaker. Switch on the Back-UPS and plug in devices one at a time. If the circuit breaker trips again, disconnect the device that caused the breaker to trip. Consider adjusting the transfer voltage and sensitivity. See Transfer Voltage and Sensitivity Adjustment. Unplug device from 'Surge Only' outlet and move to a 'Battery Backup' outlet. Disconnect non-essential equipment from the Back-UPS. Reset (push in) the rear panel circuit breaker. Switch the Back-UPS on and plug equipment in one-at-a-time. If the circuit breaker trips again, disconnect the device that caused the breaker to trip. Consider adjusting the transfer voltage and sensitivity. See Transfer Voltage and Sensitivity Adjustment. Unplug non-essential equipment (printers, scanners, etc) from the Battery Backup outlets and plug into 'Surge Only' outlets. Charge the battery cartridge for 8 hours. Back-UPS runtime is reduced until the battery cartridge is fully charged. Replace battery cartridge (see Order Replacement Battery Cartridge). Connect battery cartridge (see Connect Battery Cartridge).

On-line Input Voltage Range (default settings) Automatic Voltage Regulation (AVR) On-line Frequency Range On-battery Waveshape Maximum Load Typical Recharge Time Operating Temperature Storage Temperature Operating / Storage Relative Humidity Size (H x W x D) Weight Shipping Weight EMI Classification On Battery Run-Time
If the Back-UPS arrived damaged, notify the carrier. If the Back-UPS requires service, do not return it to the dealer. The following steps should be taken: 1. 2. 3. Consult the Troubleshooting section to eliminate common problems. If the problem persists, go to http://www.apc.com/support/. If the problem still persists, contact APC Technical Support. Have the Back-UPS model number, serial number and date of purchase available. Be prepared to troubleshoot the problem with an APC Technical Support representative. If this is not successful, APC will issue a Return Merchandise Authorization (RMA) number and a shipping address.
Utility input voltage quality is out of range. Back-UPS does not power essential equipment during an outage. Back-UPS operates on battery although utility power exists. Equipment plugged into a Surge Only outlet.

LIMITED WARRANTY

The standard warranty is two (2) years from the date of purchase. APCs standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative. APC will ship the replacement unit once the defective unit has been received by the repair department, or cross-ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to APC. APC pays ground freight transportation costs to ship the replacement unit to the customer.
Back-UPS circuit breaker tripped.
Utility input voltage quality is out of range. Back-UPS does not provide expected backup time. Back-UPS is heavily loaded. Back-UPS battery cartridge is discharged due to recent power outage and has not had time to recharge. Battery has reached the end of its life. Red Replace Battery indicator is flashing. Green On Line indicator is on. Red Replace Battery indicator is on. Red Overload indicator is on or flashing. Green On Line indicator is on and all other front panel indicators are flashing. Internal battery cartridge is not connected.

CONTACT INFORMATION

Technical Support Internet USA / Canada Mexico Brazil Worldwide http://www.apc.com/support http://www.apc.com 1.800.800.4272 292.0253 / 292.0255 0800.12.72.1 +1.401.789.5735
TRANSFER VOLTAGE AND SENSITIVITY ADJUSTMENT
In situations where the Back-UPS or connected equipment appears too sensitive to input voltage, it may be necessary to adjust the transfer voltage. This is a simple task requiring use of the front panel pushbutton. To adjust the transfer voltage, proceed as follows: 1. Plug the Back-UPS into the utility power source. The Back-UPS will be in a Standby Mode (no indicators lit). 2. Press the front panel pushbutton fully inward for 10 seconds. All indicators on the Back-UPS will flash to acknowledge going into Programming Mode. 3. The Back-UPS will then indicate its current Sensitivity Setting, as shown in the following table.
Indicators Sensitivity Setting Flashing Input Voltage Range (for utility operation) RS Models Input Voltage Range (for utility operation) XS Models Use When
Battery has reached the end of its life. Connected equipment is drawing more power than the Back-UPS can provide. Internal UPS fault.
Replace the battery cartridge (see Order Replacement Battery Cartridge). Move one or more equipment power plugs from Battery Backup outlets to Surge Only outlets. Contact APC Technical Support (see Contact Information).
ORDER REPLACEMENT BATTERY CARTRIDGE
The battery cartridge typically lasts 3-6 years, shorter if subjected to frequent outages or elevated temperatures. Order part number RBC33. Please recycle spent battery cartridges.
REPLACE BATTERY CARTRIDGE

1 (yellow)

78 - 150 Vac

78 - 142 Vac

Input voltage is extremely low or high. Not recommended for computer loads. Back-UPS frequently goes On Battery. Connected equipment is sensitive to voltage fluctuations.
2 (yellow, and red) 3 (yellow, red, and red)
Medium (factory default) High

83 - 147 Vac

83 - 139 Vac

88 - 144 Vac

88 - 136 Vac

Battery Cartridge

4. To select the Low Sensitivity setting, press the pushbutton until the yellow indicator is flashing. 5. To select the Medium Sensitivity setting, press the pushbutton until the yellow and red indicators (second and third from the top) are flashing. 6. To select the High Sensitivity setting, press the pushbutton until yellow and both red indicators (bottom three) are flashing. 7. To exit without changing the Sensitivity Setting, press the pushbutton until the green indicator is flashing. 8. Once in Programming Mode, if the pushbutton is not pressed within 5 seconds, the Back-UPS will exit Programming Mode; all indicators will extinguish.
Notice: This device complies with part 68 and 15 of the FCC rules.Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. On the bottom of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.

990-2163A Copyright 2007 American Power Conversion All rights reserved. APC and Back-UPS are registered trademarks of American Power Conversion. All other trademarks are the property of their respective owners.