2Wire Gateway Installation Guide

For 1000 Series

Notice to Users 2005 2Wire, Inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machinereadable form without prior written approval. 2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION, IN NO EVENT SHALL 2WIRE, INC. BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF. 2Wire, Inc. reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement. Updates and additions to software may require an additional charge. Subscriptions to online service providers may require a fee and credit card information. Financial services may require prior arrangements with participating financial institutions. 2Wire, the 2Wire logo, and HomePortal are registered trademarks, and HyperG, Greenlight, FullPass, and GuestPass are trademarks of 2Wire, Inc. All other trademarks are trademarks of their respective owners.

5100-000266-001 Rev A

Installing and Configuring the Gateway
Windows 98/SE/2K/ME/XP and Macintosh OS 10.2
Congratulations on the purchase of your 2Wire gateway. To install your gateway and configure your network, follow these steps.
Note: Features for different models may vary. Product details will be specified for each particular

model.

Note: TO MAC OS 9.X AND OTHER OPERATING SYSTEM USERS. Users running Mac OS 9.X and
operating systems other than those stated above must perform a manual configuration of the gateway. Refer to Appendix C for step-by-step instructions.
Insert the 2Wire Setup Wizard CD and follow the on-screen instructions
Do NOT install any equipment until instructed by the CD during your installation.

Enter key code

If you were provided with a 20-digit key code by your service provider, enter it when prompted. If you were not provided with a key code, refer to Appendix E.
Add computers to your network
Insert the 2Wire Setup Wizard CD into the CD-ROM drive of each computer that you wish to connect to your network and follow the on-screen instructions.
Gateway Installation and Support Guide

The Home Page

When your installation is complete, the gateway home page will display. Use this page to perform a variety of administrative functions for easy management of your local network. From this page you can: Upgrade your gateway software View your network settings Change wireless network settings Modify the security settings for your broadband connection

Accessing the Home Page

There are several ways you can access the gateway home page: Click on the icon on your desktop, or
Open a browser and type http://gateway.2Wire.net

Troubleshooting

Diagnosing Connection Problems
This section describes some connection problems you may encounter with your local network and provides suggestions for solving those problems. If the problem you are having is not covered here or in the 2Wire online Help system, or if the suggestions provided do not solve the problem, contact your service providers Technical Support. For more detailed information on the gateway indicator and status lights, see Appendix B of this guide. The POWER indicator light is off If the POWER indicator light is off, the gateway is not getting power:

1. 2. 3.

Check to see if the power cable is plugged into the power outlet or power strip. If the power cable is plugged into a power strip, make sure the power strip is turned on. Make sure the power cord is correctly and securely connected into the gateway.
Note: If the POWER indicator light is red (signifying a system error), or does not light after
performing the steps above, contact Technical Support. The BROADBAND LINK indicator light is red If the BROADBAND LINK indicator light is red, the gateway has not established a connection to your broadband service provider:
Verify that the phone cable is properly connected to the PHONE LINE port on the gateway. Verify that you have configured the gateway with the correct settings (for example, username and password) provided by your service provider. Verify that your DSL service is activated by calling your service provider.
The BROADBAND LINK indicator light is orange If the BROADBAND LINK indicator light is orange, the gateway is not properly configured. Re-install the software and verify that the correct username and password are being used. The LOCAL NETWORK indicator light is off If your networked computers are powered on and the LOCAL NETWORK indicator light is off, the gateway may not have been connected correctly. Verify that all cables are properly connected and reboot the computer.

Running the 2Wire Setup Wizard Manually
If after one minute the Setup Wizard does not automatically run: Windows Users: Double-click the My Computer icon located on the desktop. Double-click the icon that corresponds to your CD-ROM drive. Double-click Setup.exe and follow the on-screen instructions. Mac Users: Double-click the 2Wire icon. Double-click the 2Wire Setup Wizard icon.
Verifying That Your PC Adapter Driver is Installed Correctly
There are two common errors that may occur during installation that will result in an error message: The appropriate adapter driver software was not installed. The adapter driver software was only partially installed or is incompatible with your system.
Follow the procedure appropriate to your system to determine whether the driver was correctly installed. Windows XP: 1. Click Start and click Control Panel. 2. Double-click the System icon. 3. Select the Hardware tab, then click Device Manager. Continue to step 4 under Accessing Driver Status on page 5. Windows 2000: 1. Click Start >Settings and click Control Panel. 2. Double-click the System icon. 3. Select the Hardware tab and click Device Manager. Continue to Step 4 under Accessing Driver Status on page 5. Windows 98 SE or Windows ME: 1. Click Start >Settings and click Control Panel. 2. Click the System icon. 3. Select the Device Manager tab. Continue to Step 4 under Accessing Driver Status on page 5.
Accessing Driver Status 1. Click the + sign next to the Other devices and/or Network adapters categories to expand them. This displays a list of all adapters and/or devices that you have installed. Check to see if your adapter is marked with a yellow question mark (driver not installed) or exclamation point (incomplete driver installation or driver not compatible with the operating system). IMPORTANT: If your adapter or device does not appear in the list, it may not be properly installed. Reinstall the adapter according to the appropriate documentation.
If the USB driver for direct USB connection between the gateway and your PC has not been installed, one of the following names will appear in the Other devices category (the name that displays is dependent on your operating system):
2Wire USB Remote NDIS Ethernet 2Wire Gateway USB
Double-click the adapter name highlighted with a yellow question mark or exclamation point. Click the Reinstall Driver button to reinstall the driver for your adapter from the CD. After you have reinstalled the driver, click the RETRY button on the Setup Wizard adapter troubleshooting screen.
Configuring Wireless Adapters
2Wire Wireless Adapters Note: The 2Wire 1070 and 1070-B gateways do not include wireless support. If you are using a
2Wire 1070 or 1070-B gateway, skip this section. If you use a 2Wire wireless adapter (PCI, PC card, or USB adapter) for wireless networking, the gateway installation software automatically configures it to communicate with the gateway during setup.

Non-2Wire Wireless Adapters
If you are NOT using a 2Wire wireless adapter, you will need to manually configure your adapter of choice to communicate with the gateway using the information below.
Locating the Serial Number and Wireless Encryption Key
Your gateway is configured with unique security parameters that must be configured into your wireless adapter: the serial number and a default 64-bit WEP wireless encryption key. You will find these two important pieces of information on the bottom of your gateway.

Adapter Configuration

After you have located the serial number and wireless encryption key, configure your wireless adapter according to instructions provided with that product.
Set the network type to Infrastructure. Refer to your wireless adapter documentation for instructions on editing the adapters network profile. Your wireless adapter should be configured to operate with an access point or residential gateway. This mode of operation is typically enabled by setting network type to Infrastructure. Set the wireless network name. The wireless network name of your gateway is 2WIRE in all capital letters, followed by the last three digits of the gateway serial number located on the bottom of your gateway. For example, if the last three digits of your gateway serial number are 102, your gateway network name would be 2WIRE102. The wireless network name is sometimes referred to as the Network Name, SSID, ESS ID, or Wireless LAN ID.
Enable wireless security. Your gateway is pre-configured to take advantage of wireless security. Referring to the instructions provided with your wireless adapter, enable wireless security. The default wireless security used by the gateway is sometimes referred to as WEP (wired equivalent privacy), 64-bit encryption, or 40-bit encryption.
Enter the encryption key. Once you have enabled security on your wireless adapter, you need to enter the unique security key for your gateway. To do this, set the network encryption type to hexadecimal, and enter your 10-digit wireless encryption key found on the bottom of your gateway. IMPORTANT NOTE TO MAC OS X USERS: You must enter the $ character at the beginning of the 10digit wireless encryption key. For example, if the wireless encryption key is 1234567890, enter $1234567890. Doing so indicates to the OS that the key is in hexadecimal format.
In general, accept your adapters defaults. The default value for the remainder of configurable settings for your network adapter should allow your wireless adapter to communicate with the gateway. Although the gateway is set by default to communicate using channel 6, it is not required to change your adapter to this setting as most adapters will automatically detect the appropriate channel.

Appendix A: Connecting Your Computer Using USB
Connecting your computer to the gateway using USB requires an available USB port. Only one Windows or Macintosh computer can be directly connected to the 2Wire gateway using the USB connection. IMPORTANT NOTE: The 2Wire 1070-B gateway does not include USB support. If you are using a 2Wire 1070-B gateway, skip this section.
Installing the Gateway and USB Driver on a Windows PC
With your computer powered off and the 2Wire Setup Wizard CD still in the CD-ROM drive, connect the provided blue USB cable from the USB port on the 2Wire gateway to your computers USB port. A USB port is identified by the following icon:
To complete your USB connection to the gateway, you must install the 2Wire gateway USB driver on your computer.
Power on your computer. If the Add Hardware Wizard displays, follow the on-screen instructions selecting recommended default settings. If prompted to identify where to search for drivers, deselect Floppy Disk drive and check CD-ROM drive. After the driver installs click Finish to complete the driver installation. The Setup Wizard will resume when your PC has rebooted. NOTE TO WINDOWS 98 USERS: Microsoft Windows 98 users may be prompted to insert the Windows 98 installation CD-ROM after installing the 2Wire gateway USB drivers. Once the Windows 98 updates are complete, remove the Windows 98 CD and reinsert the Setup Wizard CD into your CD-ROM prior to rebooting your PC.
Installing the Gateway and USB Driver on Macintosh Computers Running OS 10.2
Before making your USB connection to the gateway, you must install the 2Wire gateway USB driver on your computer. The following instructions are for USB installation on Macintosh computers running OS 10.2.
With your computer powered on and the 2Wire Setup Wizard CD still in the CD-ROM drive, double-click the 2Wire CD icon on your desktop. Double-click 2Wire USB to begin the driver installation. If you have set up an administrator name and password, the Authenticate screen opens. Enter your administrator name and password and click OK. Follow the on-screen instructions. When the driver installation is complete, you will be prompted to restart your computer. After your computer restarts, connect the provided blue USB cable from the USB port on the 2Wire gateway to your computers USB port. A USB port is identified by the following icon: Open the network Control Panel and select the Apple icon > System Preferences > Network. Verify that Ethernet Adaptor (en1) is selected in the Show field. If not, select it from the pull-down menu. When the New Port Detected message displays, click OK. Your Macintosh computer usually names the gateway USB port as (en1) automatically. If your computer has more than one Ethernet-like network device installed, the USB port may be named (en2) or higher.

Click Save to complete your installation. IMPORTANT: Restart the 2Wire Setup Wizard to resume your installation process: Double-click the 2Wire CD icon. Double-click the 2Wire Setup Wizard icon and follow the on-screen instructions to configure your gateway to the Internet.
Appendix B: Indicator and Status Lights
The gateway has three indicator lights that can be used to diagnose installation and connection problems. The following tables describe how to interpret the POWER, BROADBAND LINK, and LOCAL NETWORK lights. Power light OFF Blinking green Solid green Solid red Operating state The gateway is not getting power. The gateway is booting up. Power is on. System error. Contact Technical Support.

Broadband Link light OFF

Operating state No broadband signal is present. The gateway is not plugged into a power outlet, or the gateway is not physically connected to your broadband service. The gateway is attempting to establish a physical broadband connection. The gateway has not detected a broadband signal. The gateway has established a physical broadband connection but was not able to successfully connect to your Internet Service Provider, or has not yet been configured. The gateway is attempting to establish a connection to your broadband service(s). The gateway is fully connected to your broadband service(s). Operating state The gateway is not plugged into a power outlet, computer, or hub by way of HomePNA1, USB2, Ethernet, or Wireless3. The gateway is connected to a computer or hub by way of HomePNA1, USB2, Ethernet, or Wireless3.
Blinking orange Solid red Solid orange
Blinking green Solid green Local Network light OFF ON
1. The 2Wire 1070, 1070-B, and 1700HG gateways do not include HomePNA. 2. The 2Wire 1070-B gateway does not include USB. 3. The 2Wire 1070 and 1070-B gateways do not include wireless support.
Appendix C: Installing the Gateway on Other Operating Systems
Follow these instructions if you are using an operating system that is not supported by the Setup Wizard CD (such as any Macintosh OS prior to 10.2, UNIX, or Linux).
Install your DSL phone filters
(New DSL customers only - Existing DSL customers with filters already installed should proceed to Connect your first computer to the gateway on page 12.) Why do I need filters on my phones? Regular telephone and Digital Subscriber Line (DSL) signals are carried over the same line. Converting your regular telephone line to DSL can cause high-pitched tones and static to be present when talking on the phone. Installing a filter on every telephone or telephone device sharing the same telephone number as your DSL, separates these signals and eliminates the noise. How do I install DSL filters?

Locate the phone jack where you want to connect your gateway. Insert the DSL filter into the jack. If you have a phone, answering machine, fax machine, satellite TV equipment, or other phone device in this jack location, plug it into the filter port labeled PHONE. Now, install a DSL filter on ALL other phone devices in your house.

Dial-Up Modems

Fax Machines

Caller ID Devices

TV Set Top Boxes
Plug each of these devices into the filter port labeled PHONE. What if I have a wall-mounted phone? If you have a wall-mounted telephone, install a wall-mount DSL filter following the instructions below. If you do not have a wall-mounted phone, continue to Connect your first computer to the gateway on page 12.
To install a wall-mount DSL filter:
Lift the telephone from the wall pegs and disconnect the phone cord from the wall jack.
Connect the telephone cord from the back of the DSL filter into the wall jack. Align the keyhole slots on the filter with the wall plate pegs and press down gently to secure. Connect the telephone cord to the phone jack located on the front of the mounted filter. Attach the telephone to the mounting pegs on the DSL filter and your installation is complete.
Note: The extra phone jack located at the bottom of the filter (labeled LINE) is provided should
you wish to connect your gateway at this phone connection.
Connect your first computer to the gateway
There are many ways to set up your network, but typically the first computer is located in the same room as the gateway and your DSL connection. Ethernet is the preferred connection method for your first computer, although instructions for connecting via USB are also provided. To begin your gateway installation:
Remove the gateway, power adapter, and cables from the gateway box. Connect the provided power adapter from the gateways POWER port to an electrical outlet. Connect the provided gray phone cable from the gateways PHONE LINE port to the DSL filter jack labeled DSL/HPNA.
Proceed to the Ethernet or USB connection instructions beginning on the following pages.

Connecting your computer to the gateway using Ethernet:
Connect the provided yellow Ethernet cable from the gateways LOCAL ETHERNET port to your computers Ethernet port. Proceed to Configure your Internet connection on page 15 to configure your Internet connection.
Connecting your computer to the gateway using USB and installing the 2Wire USB driver on computers running other Windows operating systems: Connecting your computer to the gateway using USB requires an available USB port. Only one Windows or Macintosh computer can be directly connected to the 2Wire gateway using the USB connection. Refer to page 8 for instructions. Connecting your computer to the gateway using USB and installing the 2Wire USB driver on Macintosh computers running OS 9.X: Connecting your computer to the gateway using USB requires an available USB port. Only one Windows or Macintosh computer can be directly connected to the 2Wire gateway using the USB connection.
With your computer powered on and the 2Wire Setup Wizard CD still in the CD-ROM drive, double-click the 2Wire CD icon on your desktop. Double-click 2Wire USB to begin the driver installation. If you have set up an administrator name and password, the Authenticate screen opens. Enter your administrator name and password and click OK. Follow the on-screen instructions. When the driver installation is complete, you will be prompted to restart your computer.
After your computer restarts, connect the provided blue USB cable from the USB port on the 2Wire gateway to your computers USB port. A USB port is identified by the following icon:

6. 7. 8. 9.

Open the network Control Panel by selecting the Apple icon > Control Panel > TCP/IP. Verify that Connect Via: 2Wire USB Remote NDIS is selected to set the network adapter as active. Click Save to complete your installation. Proceed to Configure your Internet connection on page 15 to configure your Internet connection.
Configure your Internet connection
Now that your first computer is connected to the gateway, you need to configure your gateway to communicate with your particular Internet service provided. To activate your Internet account:
Open your Internet browser. Type http://gateway.2wire.net/setup into the browsers address line. When prompted to enter a key code, select the appropriate key code from the table on page 1, enter it into the key code field, and click NEXT. Select your Local Time Zone and click NEXT. You may be prompted to enter service provider information such as username and password. Enter any required service provider information and click NEXT. The connection process will begin. During this process the BROADBAND LINK light on the front of the gateway will first blink green then turn solid green. This step could take up to five minutes as the gateway searches for your broadband service. The gateway will now connect to the Internet. This process may take several minutes. Once connected, click the REGISTER button and complete the 2Wire registration process.

Congratulations! Your gateway setup is now complete.
You can connect additional computers to your network by following these steps.
Depending on the method you choose to connect your additional computers, install the adapter and driver. Choices include Ethernet, HomePNA, or wireless. For specific instructions, refer to the documentation that came with your adapter. Connect your additional computer to the network. If you are using an Ethernet adapter, connect an Ethernet cable from your adapter to an available Ethernet port on the gateway. If you are using a HomePNA adapter, connect a phone cable from your adapter to the phone jack. If you are using a wireless adapter, refer to the documentation that came with your adapter and the instructions on page 6.
Repeat the above steps for each computer you wish to add to your network.
Appendix D: Technical Specifications
Local Network Interfaces Ethernet, HomePNA1, USB2, Wireless 802.11b/g3
Standards Compatibility ADSL G.dmt (ITU G.992.1) (inner or outer pair) ANSI TI.413 (inner or outer pair) HomePNA 2.0 (10 Mbps) and 1.0 (1 Mbps) USB 1.1 TCP/IP DHCP and DNS (client/server for DHCP and DNS) , , , , VPN pass-through with PPTP L2TP and IPSec PPPoE, PPPoA (RFC 2364), and RFC 2684 Ethernet 802.3 Wi-Fi 802.11b/g wireless
Requirements All devices to be connected to the gateway must have a network interface compatible with the model of gateway used. A direct USB connection is supported on the following operating systems: Windows 98SE, ME, 2000, XP Mac OS 9.X or Mac 10.2
Setup CD supports the following operating systems: Windows 98, 98 Second Edition, ME, 2000, XP Mac 10.1 or higher
Web Browser: Netscape 7.1, Microsoft Internet Explorer 5.5 or higher.
Physical Specifications 1070, 1070-B Dimensions: 6" x 7" x 2.25" Weight: 0.8 lbs. 1700 and 1800 Dimensions: 10" x 8" x 2" Weight: 1.4 lbs. (approx.)
1. The 2Wire 1070, 1070-B, and 1700HG gateways do not include HomePNA. 2. The 2Wire 1070-B gateway does not include USB. 3. The 2Wire 1070 and 1070-B gateways do not include wireless support. 16
Appendix E: Back-Up Key Codes
In most cases, you will receive a key code from your ISP This key code is used to activate the 2Wire. gateway. If you did not receive a key code, you can use the key codes provided in the following table. If your Internet Service Provider did not provide you with a user name, password, or IP address to set up your Internet connection, your broadband connection most likely uses DHCP (Dynamic Host Configuration Protocol) and you should use this key code. If your Internet Service Provider gave you a PPPoE username and password to set up your Internet connection, your broadband connection uses Point-toPoint Protocol over Ethernet and you should use this key code. If your Internet Service Provider assigned you an IP address to set up your Internet connection, your broadband connection uses static IP (Internet Protocol) and you should use this key code. If your Internet Service Provider gave you a PPPoA username and password to set up your Internet connection, your broadband connection uses Point-toPoint Protocol over ATM. In this case, you would use this key code and Microsoft Dial-up Networking to connect to the Internet. 52EU-2374-2262-22AT-B222

52EU-2374-6262-22AS-B22Y

52EU-2374-2E66-22AS-B2TW

52EU-2374-A222-22AS-B2QK

Regulatory Information
Declaration of Conformity Trade Name: Responsible Party: Address: 2Wire 2Wire, Inc. 1704 Automation Parkway San Jose, CA
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment. Only peripherals (computer input/output devices, terminals, printers, and so forth) that comply with FCC Class B limits may be attached to this computer product. Operation with noncompliant peripherals is likely to result in interference to radio and television reception. All cables used to connect peripherals must be shielded and grounded. Operation with cables, connected to peripherals that are not shielded and grounded may result in interference to radio and television reception. WARNING: While this device is in operation, a separation distance of at least 20 cm (8 inches) must be maintained between the radiating antenna inside the ERU and the bodies of all persons exposed to the transmitter in order to meet the FCC RF exposure guidelines. Making changes to the antenna or the device is not permitted. Doing so may result in the installed system exceeding RF exposure requirements. This device must not be co-located or operated in conjunction with any other antenna or radio transmitter. Installers and end users must follow the installation instructions provided in this guide. FCC Part 68 This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five. To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area. 20

If the terminal equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operations of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please contact the store, reseller, or agent from whom the product was purchased. Repair of this equipment should be made only by the 2Wire Service Center or a 2Wire authorized agent.

The Reset System Password page opens.
Figure 4. Reset System Password Page
To obtain access to your system:
In the System Key field enter the 10-digit system key located on the bottom of your gateway. In the Enter New Password field, enter a new system password. In the Confirm New Password field, reenter the system password. In the Enter Your Hint field, enter an appropriate hint as described under Setting a System Password on page 6. Click Submit.
Changing Your Time Zone Settings The 2Wire gateway sets the time automatically using time servers on the Internet. It retrieves date/time information in Greenwich Mean Time (GMT). Your local time is set using the Time Zone setting you configured when you set up your system. If your Time Zone is incorrectly set, you can change it in the Edit Date and Time Settings page. To change your time zone settings: Open a Web browser and access the gateway user interface by entering http://gateway.2wire.net. Click the System tab. Click the Date and Time Settings link in the System area of the Network at a Glance panel to open the Edit Date and Time Settings page.
Figure 5. Edit Date and Time Settings Page 1. 2.
From the drop-down menu, select the time zone. Click SAVE.

Viewing System Details

The System Details page provides information about your gateway, any enhanced services you may have, and provides a link that you can use to restart your system. To view the System Details page: Open a Web browser and access the gateway user interface by entering http://gateway.2wire.net. Click the System tab. Click the View details link in the System area of the Network at a Glance panel to open the View System Details page.
Figure 6. View System Details Page
The Restart the system link restarts your system. Your network connections and your broadband connectivity will be briefly disrupted until your system restarts and broadband connectivity is re-established with your broadband service provider. The View available upgrades and options link accesses a page that displays available software upgrades or enhanced services. If your gateway is running the latest software or enhanced services are not available, the following message displays.

Broadband Link Tab

This chapter describes the 2Wire gateway Broadband Link features, and provides detailed instructions on how to customize your broadband settings.
Viewing Your Broadband Link Summary
The Broadband Link Summary page provides general information about the current status of your broadband link connection and your system configuration. To access your Broadband Link Summary: Open a Web browser and access the gateway user interface by entering http://gateway.2Wire.net. Click the Broadband Link tab. Click the Summary link under the tab to open the View Broadband Link Summary page.
Figure 7. View Broadband Link Summary Page
The Connection panel shows information about your gateways connection to the Internet. The elements displayed will vary, depending on your gateway model and the type of broadband service you have.

Connection Status

There are two ways you can check the current status of your gateways broadband connection: you can use the DSL and Internet indicator lights on the front of your gateway, or, if your computer is connected to the network, you can view the user interface.

Connection Speed

Connection Speed shows the incoming and outgoing data rates of your DSL connection, measured in kilobits per second (Kbps). Incoming is the speed of data flowing from the Internet to your network; Outgoing is the speed of data flowing from your network to the Internet.

Connection Information

Connection Information shows the following basic system configuration information: Internet Address. The broadband IP address assigned by your service provider to your gateway so that it can communicate on the Internet. This address is assigned to you by your Internet Service Provider for all communication on the Internet, and can either be Static (permanently assigned and manually entered) or Dynamic (automatically assigned and configured), depending on your subscribed service type. Hardware Address. (Also known as the MAC address, physical address or, if you are a cable customer, the C number.) When your gateway is connected to the broadband network, an association is made between its unique hardware address and its Internet address before it can communicate to the Internet. Note: This field displays the hardware address only if the gateway is connected to the Internet via PPPoE. Key Code. The activation code that tells your gateway how to connect to your service provider. The key code is used during the installation process to customize the setup screens and settings for your broadband provider.

Subnet Mask

Default Gateway
Primary Domain Name Server
Item Secondary Domain Name Server
Description Used as a backup if the Primary server fails to respond. If you receive your Internet address settings automatically, the subnet mask has been set for you. If you manually set your Internet address (Static IP), this is the information that was provided to you by your ISP and entered by you during the system installation. This parameter may not be necessary and may be left blank. The name that associates your gateway with your ISP on the broadband link. This parameter may not be necessary and may be left blank. If you receive your Internet address settings automatically, the subnet mask has been set for you. If you manually set your Internet address (Static IP), this is the information that was provided to you by your ISP and entered by you during gateway installation. Shows the maximum size allowed on packets that are sent to and from your network to your ISP. The 2Wire gateway periodically checks the connection between itself and your ISPs Default Gateway. This field informs you that the check has been performed and whether or not it was successful. The gateway periodically checks the connection between itself and your ISPs domain name server(s) to make sure DNS is available. This field informs you that the check has been performed and whether or not it was successful. The gateway periodically checks the connection between itself and the 2Wire Component Management System. This field informs you that the check has been performed and whether or not it was successful.

Domain

Maximum Transmission Unit (MTU) Gateway Ping

DNS Communication

Configuration Server Post
Monitor Internet Connection
The Monitor Internet connection link launches the Speed Meter. The Speed Meter measures the actual rate at which data is coming into (Incoming Kbps) and going out of (Outgoing Kbps) your system. It measures real-time data throughput in Kilobits per second and displays in one-second intervals. The Speed Meter monitors the actual data rates while connecting to a Web site. This data rate can differ from the reported speed of your broadband connection due to many factors, including traffic to the Web site or the speed of the Web servers at the site you are visiting.
Note: To use the Speed Meter, your browser must support Java 2.

Test Connection Speed

From the Connection Type drop-down menu, select the connection type: PPPoE, PPPoA, Direct IP (DHCP or Static), or Routed IPoA. If you connect via PPPoE or PPPoA, proceed to step 2. If you connect via Direct IP or Routed IPoA, proceed to step 5. Direct IP and Routed IPoA connections do not require a user name or password.

2. 3. 4. 5.

In the Username field, enter your user name. In the Password field, enter your password. In the Confirm Password field, re-enter your password. In the PPP on Demand field, enter a value for the length of time you wish the PPP session to remain active. If the value is set to 0, the PPP session will not time-out (it will be always-on). If the value is between 1 to 10080 minutes, the PPP session will time-out if the gateway doesnt detect outbound traffic destined for the Internet in the specified time.

Click SAVE.

Modifying the Hardware Address
By default, the gateway uses its built-in hardware address. The Hardware Address Override panel allows you to manually override the MAC address of the broadband connection, which is sometimes required for cable modems that perform MAC address authentication.
Click the Override the built-in hardware address radio button. In the Hardware Address field, enter the alternative hardware address. Click SAVE.
Enabling Hostname Override
In the DHCP Host Name field, enter the DHCP host name you want the gateway to use. This field is only relevant if your ISP uses DHCP host name authentication.
Modifying the Broadband IP
By default, the gateway automatically obtains its Internet address. The Broadband IP panel allows you to manually configure your Internet address settings.
Click the Manually configure IP address settings radio button. In the IP address field, enter the IP address you want the gateway to use.

3. 4. 5.

In the Subnet Mask field, enter the subnet mask you want the gateway to use. In the Default Gateway field, enter the default gateway address you want the gateway to use. Click SAVE.
Modifying the Broadband DNS
By default, the gateway automatically obtains the DNS server addresses via DHCP The Broadband DNS. panel allows you to manually configure your DNS information.
Click the Manually configure your DNS information radio button. In the Primary Server field, enter the IP address of the primary DNS server that the gateway is to use for DNS name resolution. In the Secondary Server field, enter the IP address of the secondary DNS server that the gateway is to use for DNS name resolution. In the Domain Name field, enter the specific domain name to be used by the gateway. Click SAVE.

Note: If you choose to manually configure your system and have a problem, re-run your installation and follow the installation instructions provided to you by your service provider.

Home Network Tab

This chapter describes the 2Wire gateway Home Network features, and provides detailed instructions on how to customize your network settings.
Viewing Your Home Network Summary
The Home Network Summary page displays information about the devices installed on your network. To access the Home Network Summary page: Open a Web browser and access the 2Wire gateway user interface by entering http://gateway.2Wire.net. Click the Home Network tab to open the View Network Summary page.
Figure 12. View Network Summary Page
Understanding the Local Devices Panel
The Local Devices panel shows you the name of the device, how it is connected, any special configuration information, and provides links to other system features that you can set up for the device. A device on your network is usually a computer either a personal computer used by a household member, or a computer that is dedicated to a specific use (such as a Web server that hosts online games). The status of each device is shown in the Local Devices list in your 2Wire gateway user interface.
Each device on your home network is represented with a computer icon. If the show inactive devices option is enabled, and the device becomes inactive because it is powered off or removed from your network, this icon will display as Inactive.
Note: For additional information, refer to Showing a Device as Inactive on page 31.
A symbol next to the device shows how it is connected to your home network:

Ethernet

Wireless
If you defined a name for your computer during System Setup or when your computer was set up, the name displays next to the device. However, there are two instances where the device name will not appear: If your computer was manually configured with a static IP address, the static IP address displays instead of the computers name. If you have not named the device but it still obtains its Internet address from the system, the word Unknown displays.
You can change the name of the device so that it will display in the system user interface by clicking the

Change name link.

If you have configured the firewall to allow information from the Internet to pass through to the computer (also referred to as hosting an application), the name of the application(s) that you are hosting are displayed under the device name.
Note: For additional information, refer to Hosting an Application on page 37.
If you have defined special features for the computer (such as DMZplus mode), the feature is displayed under the device name.
Depending on the permissions you have set for devices on your network, the following links may display next to the device: Access shared files. Accesses the shared files available from this computer. This feature only works with Microsoft Windows computers that have shared files and file sharing installed. Note: If your computer is configured with a static IP address, this link will not appear. Edit firewall settings. Accesses the system user interface page, which allows you to edit the firewall pass-through settings for the computer. For example, you may need to change the pass-through settings for the computer if you want to play an Internet game. View Internet Access Control. Accesses the Internet Access Restriction schedule for this computer. Edit Content Screening. Accesses the Content Screening settings page, allowing you to change the Web site permissions for users on your network. View device details. Displays the technical networking details about the device. If you are experiencing difficulties, this information may be helpful to a technical support representative.

Understanding the Status at a Glance Panel
The Status at a Glance panel shows you a list of network connection types, the number of devices connected via each connection type, and your wireless settings. To change your wireless settings, click the EDIT SETTINGS button. To disable a network device, click the DISABLE button. A message asks you to confirm your decision.
Monitoring Your Wireless Settings
Your 2Wire gateway has an integrated wireless access point, which enables you to connect your wirelessenabled computers to your home network. By default, the 2Wire gateway ships with WEP enabled and a preconfigured network name. The default WEP key is located on the bottom of the gateway, next to the serial number. To check your current settings and configure changes: Open a Web browser and access the 2Wire gateway user interface by entering http://gateway.2Wire.net. Click the Home Network tab.
Click the Wireless Settings link to open the Configure the Wireless Network page.
Figure 13. Configure the Wireless Network Page
The Current Settings panel shows the 2Wire gateways wireless access point settings: Access Point. The designated name of the wireless access point. Network Name. The name assigned to your wireless network. The default is 2WIREXXX, where XXX represents the last three digits of your 2Wire gateway serial number (for example, 2WIRE954). Channel. The radio frequency band the access point uses for your wireless network (the default is 6). Wireless adapter cards auto-detect which channels to use. If you are having problems with your wireless network, it could be due to radio interference. You can change the wireless channel to see if interference is reduced on a different channel. Note: For more information on wireless channels, refer to the wireless channel entry on page 123 in the Glossary. Authentication. The security method used to ensure that users are authorized to access the wireless network: WEP-Open, WEP-Shared, or WPA-PSK. Encryption. The security setting that makes it difficult for unauthorized users to access your network.
Customizing Security Settings
You should always enable encryption for wireless communication. When encryption is enabled, you must define an encryption key for the 2Wire gateways wireless access point and configure that same key on each wireless client that will use your 2Wire gateway wireless network.
Note: If encryption is enabled, each wireless client must be configured with the encryption key defined on the system before it can operate on your wireless network.

You can customize the following wireless settings in the Wireless Security panel.
From the Authentication pull-down menu, select an authentication setting: WEP-Open, WEP-Shared, or WPA-PSK. Note: WPA-PSK authentication is supported only on HG model gateways. Open authentication allows users to configure their wireless adapter as either Open or Shared; in either case an encryption key is required. Shared authentication allows users to configure their wireless adapter for Shared authentication, which requires an encryption key. WPA-PSK requires that users configure their wireless adapter using TKIP.
To use the encryption key that came with your gateway, click the Use default encryption key radio button. To create a custom encryption key, click the Use custom encryption key radio button. If you select Use custom encryption key, you can define a 64-bit or 128-bit encryption key. For 64-bit encryption, enter a 10-digit hexadecimal number. For 128-bit encryption, enter a 26-digit hexadecimal number. A hexadecimal number uses the characters 0-9, a-f, or A-F.
Configuring Additional Settings
The Additional Settings panel allows you to customize wireless settings. In general, it is recommended that you leave the default settings in place; however, if you are experiencing connection or performance difficulties, altering these settings may improve performance.
Note: Because the fields that display are dependent on the type of wireless adapter you are using, some of these settings may not display.
Wireless Mode. Allows you to force the gateway to use 802.11b/g, 802.11b-only, or 802.11g-only modes of operation. Note: This field displays only for 802.11b/g based models. DTIM Period (seconds). Determines at which interval the access point will send its broadcast traffic. The default value is 4 seconds. Maximum Connection Rate. The maximum rate at which your wireless connection works (1, 2, 5.5, 11, or 22 Mbps for 802.11b-based models; 1, 2, 5.5, 11, 6, 9, 12, 24, 36, 48, or 54 Mbps for 802.11b/ g-based models). Power Setting. Allows you to select the power level for your wireless connection. The default list is 1 to 4; additional options may appear based on the service providers configuration.

The following table lists the attacks for which the gateway firewall filters continuously check. Attack Excessive Session Detection Description and Action Taken When enabled, the firewall will detect applications on the local network that are creating excessive sessions out to the Internet. This activity is likely due to a virus or worm infected computer (for example, Blaster Worm). When the event is detected, the gateway displays a HURL warning page. A port scan is a series of messages sent by someone attempting to break into a computer to learn which computer network services, each associated with a wellknown port number (such as UDP and TCP), the computer provides. When enabled, the firewall detects UDP and TCP port scans, and drops the packet. When enabled, the firewall will verify IP addresses by checking for the following: IP source address is broadcast or multicast drop packet. TCP destination IP address is not unicast drop packet. IP source and destination address are the same drop packet. Invalid IP source received from private/home network drop packet. When enabled, the firewall will check for SYN, UDP ICMP , , and other types of packet floods on the local and Internet facing interfaces and stop the flood. When enabled, the firewall will scan inbound and outbound packets for invalid TCP Flag settings, and drop the packet to prevent SYN/FIN, NULL, and XMAS attacks. The firewall checks for invalid ICMP/code types, and drops the packet. The firewall checks for the following: Unknown IP protocol drop packet. Port 0 attack detected drop packet. TCP SYN packet drop packet. Not a start session packet drop packet. ICMP destination unreachable terminate session.

TCP/UDP Port Scan

Invalid Source/Destination IP address
Packet Flood (SYN/UDP/ICMP/ Other) Invalid TCP Flag Attacks (NULL/ XMAS/Other) Invalid ICMP Detection Miscellaneous
To disable attack detection for a specific port: Open a Web browser and access the 2Wire gateway user interface by entering http://gateway.2Wire.net. Click the Firewall tab.
Click the Advanced Settings link under the tab to open the Edit Advanced Firewall Settings page.
Figure 23. Edit Advanced Firewall Settings Page 1. 2.
In the Attack Detection panel, deselect the appropriate checkbox. Click SAVE.

Devices Ethernet The number of Active and Inactive Ethernet devices on the network. The number of Active and Inactive wireless devices on the network. Specifies whether a USB device is present (Active) on the network. If a USB device is not present, the value is Inactive.

Wireless (802.11)

Public Network Router Address Subnet Mask Bridge Network Router Address Subnet Mask Creates a bridge network with the broadband. The subnet mask allocated for public address. Defines a separate network on the home side. The subnet mask allocated for public address.
Note: If you have Enhanced Services (such as Internet Access Control) installed, the specific service and its status display in the Devices panel.
Local Network - Statistics Page
The Local Network Statistics page shows information about the interfaces on the local network.
Figure 30. MDC Local Network Statistics Page
The Local Network Statistics page includes the following information: Item Ethernet Transmit The cumulative number of frames transmitted over the Ethernet home network interface, the number of payload bytes transmitted, and the number and percentage of transmitted packets in error. Description

Item Receive

Description The cumulative number of frames received over the Ethernet home network interface, the number of payload bytes received, and the number and percentage of received packets in error.
Wireless (this field is present only on wireless 2Wire gateway models) Transmit The cumulative number of frames transmitted over the wireless home network interface, the number of payload bytes transmitted, and the number and percentage of transmitted packets in error. The cumulative number of frames received over the wireless home network interface, the number of payload bytes received, and the number and percentage of received packets in error.
USB Transmit The cumulative number of frames transmitted over the USB home network interface, the number of payload bytes transmitted, and the number and percentage of transmitted packets in error. The cumulative number of frames received over the USB home network interface, the number of payload bytes received, and the number and percentage of received packets in error.

Click the Submit button.

Additional Settings
Wireless Mode. Allows you to force the gateway to use 802.11b/g, 802.11b-only, or 802.11g-only modes of operation. DTIM Period (seconds). Determines at which interval the access point will send its broadcast traffic. The default value is 1 second. Power Setting. Allows you to select the power level for your wireless connection. The default list is 1 to 4; additional options may appear based on the service providers configuration. Maximum Connection Rate. The maximum rate at which your wireless connection works (1, 2, 5.5, 11, or 22 Mbps for 802.11b-based models; 1, 2, 5.5, 11, 6, 9, 12, 24, 36, 48, or 54 Mbps for 802.11b/ g-based models).
Local Network - Configuration Page
Note: To access this page, your organization must have the Remote Management feature enabled. If the feature is not enabled, an error message will display when you click the link to access this page.
The Local Network - Configuration page allows you to change the gateways default local network settings. You must click the Submit button for changes to take effect.
Figure 33. MDC Local Network Configuration Page

Private Network Settings

By default, the gateway uses the 192.168.0.1/255.255.0.0 IP address range. The Private Network pane allows you to change the IP address range used by the local network. You can choose from three standard configuration options, or configure the network settings manually.
Note: If you change the local network IP address range, you must renew the DHCP lease on all
devices on the gateways local network and manually reconfigure all devices configured with static IP addresses.

Public Network Settings

The Public Network pane allows you to create a local network that has broadband network-accessible IP addresses by creating a route from the Internet to the public network specified. The public network operates without the use of Network Address Translation (NAT). This feature is typically used in conjunction with broadband service that provides a range of available IP addresses. Once enabled, the public IP addresses can be assigned to local computers.

Bridge Network Settings

The Bridge Network pane allows you to create a local network that has broadband-accessible IP addresses. Bridge Network is a public network in which the local network is an extension of the broadband network and does not require any special routing. Computers that are assigned Bridge Network IP addresses operate without the use of Network Address Translation (NAT). This feature is typically used in conjunction with broadband service that provides a range of IP addresses. Once enabled, the bridge network IP addresses can be assigned to local computers.

When the computer restarts, it receives a special IP address from the system and all unassigned TCP and UDP ports are forwarded to it.
Firewall - Detailed Information Page
The Firewall - Detailed Information page shows detailed information about the gateways firewall.
Figure 37. MDC Firewall Detailed Information Page

Pinholes

A pinhole is a configuration setting in the firewall that allows access to specific services running on the network. For example, in order for users outside the network to access a specific application (such as a game), a pinhole must be opened on the gateway firewall to allow requests to the application. The Pinholes pane shows the number of pinholes that are currently open. There are 192 pinholes available.

NAT Sessions

The NAT Sessions pane shows the number of NAT sessions currently running.
Firewall - Advanced Settings Page
The Firewall - Advanced Settings page allows you to configure the gateways firewall.
Figure 38. MDC Firewall Advanced Settings Page
Enabling Security Features
The Security pane allows you to configure the gateways firewall to provide additional security features. Following are descriptions of the features. Stealth Mode. Enabling Stealth Mode suppresses error responses (for example, TCP resets). Block Ping. Enabling Block Ping blocks ping responses. Strict UDP Session Control. Enabling Strict UDP Session Control prevents another source from piggybacking onto a UDP session.
Controlling Inbound and Outbound Traffic
If an Inbound box is checked, the firewall allows the corresponding protocol to pass through from the Internet to the network. If an Outbound box is checked, the firewall allows the traffic from the network to pass through the firewall to the Internet. You must click the Submit button for changes to take effect.
Note: Allowing inbound traffic does not mean that the firewall automatically allows this type of traffic to pass through the firewall to the network. Even if a particular protocol/application type is allowed, the firewall still checks and blocks all unsolicited traffic from the Internet unless the firewall is configured to allow the traffic through using an application profile. Disabling Attack Detection
By default, the 2Wire gateway firewall rules block the attack types listed in the Attack Detection pane. Some hosted applications require that the user open specific ports (for example, TCP or UDP) to allow outside users to access their network. The Attack Detection pane allows you to configure the gateways firewall rules to allow traffic through on the specified ports. To disable attack detection for a specific port, deselect the corresponding checkbox and click the Submit button.

Exit Code

VXCO Rx Gain INC Tones

Reviewing Bitloading

The Bitloading pane shows the bits loaded per tone for the upstream (tones 6 to 31) and downstream (tones 32 to 255) spectrum. A single hex-digit for each tone shows the numeric values (0 to F) in addition to the bar-graph depiction.
Troubleshooting - Event Log Page
The Troubleshooting Event Log page displays all security related events for the broadband and local network. Log information is stored in an 8 KB buffer. When the buffer is full, the oldest items are purged from the log. You can also clear the log contents by clicking the Clear Log button.
Figure 41. MDC Troubleshooting Event Log Page
You can view specific information by selecting which log to view from the pull-down menu and then clicking the Filter button (the screen capture depicted above has the system filter applied). Following are descriptions of the logs. Access. Shows the current access log, which registers all significant Content Screening and Internet Access Control events. All. Shows all logs that register a significant event (access, firewall, fw alert, system, and wra). Firewall. Shows all detailed firewall events, including Internet Access Control and Firewall Monitor. FW Alert. Shows the current Firewall Monitor log, which registers all significant Firewall Monitor-related events. HURL. Shows the Broadband Redirect messages that have been enabled by a service provider.
Modem. Shows the current modem log, which registers all significant modem-related events. System. Shows the current system log, which registers all significant events within the 2Wire gateway since it was last restarted. WRA. Shows the current Web Remote Access log, which registers all significant Web Remote Accessrelated events.
Each log entry includes the severity level, a description of the event, and the actual time that it occurred. The most recent events display at the bottom of the list. Events generate an Informational (INF) or Warning (WRN) severity level. Informational indicates events that are informational only; Warning indicates an unexpected condition that does not affect the 2Wire gateways ability to operate (for example, a network problem or the 2Wire gateway is not configured properly). For events that involve the transfer of packets, the following additional information is displayed. Item src dst ipprot sport dport Disposition of the event Description Source IP address Destination IP address Protocol number as indicated in the IP header field Source port (TCP and UDP) Destination port (TCP and UDP) The action taken when the event occurs (for example, Unknown inbound session stopped)

You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment. Only peripherals (computer input/output devices, terminals, printers, and so forth) that comply with FCC Class B limits may be attached to this computer product. Operation with noncompliant peripherals is likely to result in interference to radio and television reception. All cables used to connect peripherals must be shielded and grounded. Operation with cables, connected to peripherals that are not shielded and grounded may result in interference to radio and television reception. WARNING: While this device is in operation, a separation distance of at least 20 cm (8 inches) must be maintained between the radiating antenna inside the ERU and the bodies of all persons exposed to the transmitter in order to meet the FCC RF exposure guidelines. Making changes to the antenna or the device is not permitted. Doing so may result in the installed system exceeding RF exposure requirements. This device must not be co-located or operated in conjunction with any other antenna or radio transmitter. Installers and end users must follow the installation instructions provided in this guide. FCC Part 68 This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five. To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area. If the terminal equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operations of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please contact the store, reseller, or agent from whom the product was purchased.
Repair of this equipment should be made only by the 2Wire Service Center or a 2Wire authorized agent.