480i SIP IP PHONE

RELEASE 1.3

41-000098-00-01

USER GUIDE
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.
Copyright 2005 Aastra Telecom. www.aastra.com All Rights Reserved.
SOFTWARE LICENSE AGREEMENT
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions. Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved. Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages.

480i IP Phone User Guide

Table of Contents
About this Guide.1 Documentation..1 Introduction..1 Phone Features.1 General Requirements.1 Installation and Set-up.2 Getting Started..3 When You First Plug in Your Phone..3 Updating Your Phone.3 Start up Screens..3 Network Disconnected.4 Restarting Your Phone.4 Customizing Your Phone.5 Setting Your Options.5 Using the 480i Phone.7 Hard keys.7 Multiple Line and Call Appearances..7 Softkeys..8 Idle State..8 Customized Softkeys.8 Connected State..11 Making Calls.12 Dialing a Number Live..12 Pre-dialling a Number..12 Using Handsfree Speakerphone.12 Using a Headset.13 Redial..13 Mute..13 Receiving Calls..14 Handling Calls..15 Placing a Call on Hold..15 Transferring a Call.15 Conferencing Calls..16 Picking up Calls..17 Ending Calls..17 Additional Features..17 Star Codes..17 Services.17 Call Forwarding.23 Language.24 Troubleshooting..25 Limited Warranty.28

About this Guide

This guide explains how to use the basic features of your new 480i phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system. Your system administrator has the ability to customize some features on this phone. For information on more advanced settings and configurations, administrators should refer to the Aastra SIP 480i/ 480i CT/9112i/9133i IP Phone Administration Guide.

Introduction

This 480i IP telephone provides communications over an IP Network using the SIP IP telephony protocol. The 480i has all the features of a regular business set and more, allowing you to make and receive calls, transfer, conference and more.

Phone Features

A 3.5" x 2.25" backlit display. 6 multi-functional softkeys - as default or customized settings 4 line/call appearance buttons with corresponding lights. Up to 5 additional line/call appearances as softkeys. Enhanced busy lamp fields. Full-duplex speakerphone for handsfree. Built-in-two-port, 10/100 Ethernet switch which lets you share a connection with your computer. Inline power support, which eliminates power adapters.

Documentation

Aastra 480i Installation Guide installation and set-up instructions, general features and functions, and basic options list customization. Included with the telephone. Aastra SIP 480i IP Phone User Guide explains the most commonly used features and functions for an end user. Aastra SIP 480i/480i CT/9112i/ 9133i IP Phone Administration Guide explains how to set the 480i phone up on the network and contains advanced configuration instructions for the 480i. This guide has instructions that are at a user level.

General Requirements

A SIP-based IP PBX system or network installed and running with a number created for the new 480i IP phone. Adherence to SIP standard RFC 3261. Access to a configuration server where you can store the firmware image and configuration files. The configuration server must be able to accept connections anonymously. The IP phone must be configured for a specific type of protocol to use. (TFTP is enabled by default). You can configure the following protocols on the IP phone:
- TFTP (Trivial File Transfer Protocol) - FTP (File Transfer Protocol) - HTTP (Hypertext Transfer Protocol) A 802.3 Ethernet/Fast Ethernet LAN Category 5/5e straight through cabling Power over Ethernet (PoE) power supply (optional accessory necessary only if no inline power is provided on the network).

Installation and Setup

If your system administrator has not already setup your 480i phone, please refer to the Aastra 480i Installation Guide for basic installation and physical setup of the 480i. For more advanced administration and configuration information, system and network administrators should refer to the Aastra SIP 480i/480i CT/ 9112i/9133i IP Phone Administration Guide.

Getting Started

When You First Plug in Your Phone
The 480i automatically begins the startup sequence as soon as it is connected. The phone goes through this process the first time you plug in your phone and every time you restart your phone. The first screen to display is the Aastra splash screen.

Startup Screens

After the phone displays the Aastra splash screen, or after downloading an update (if an update was available), the phone displays the Idle State screen.
Mon Apr 17 11:30pm Joe Smith 1101 Sales Dept Voice mail DND Call Home Call Fwd More
Note: The Idle State screen on your phone may not look exactly as the figure above. The softkeys and configuration shown are an example of what could be set up on your phone by your system administrator.

Updating Your Phone

After displaying the Aastra splash screen, the 480i checks settings and checks for new configuration and firmware updates on the configuration server. If a new update is found, the phone displays the update it is installing (either "Updating Config" or "New Firmware"). This may take a few moments while the configuration server downloads the latest updates. Your system or network administrator manages the updates for the IP phones on the configuration server. Important! Do not unplug or remove power from the phone while it is checking and installing firmware.
60% Checking for Firmware Do not unplug phone!

Network Disconnected

The "Network Disconnected" prompt appears on the display and the telephone status light turns on when the phone is not properly connected to the network. The phone also displays the default time and date of 12:00am Jan 1st, 2005 or the equivalent. Check that the cables are tightly connected to the phone and to the wall jack. The phone should automatically detect when it is reconnected and will display the "Network Connected" prompt for a few seconds. However, if changes have been made to your phones network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 480i Installation Guide, the section, "Connecting to the Network and to Power". Check with your system or network administrator for assistance.

Xfer Conf

Icom Services

Redial

Goodbye Options
These line/call appearance buttons and lights can represent physical lines or calls for your extension. By pressing a line/call appearance button, you connect to the line or a call it represents. The line/call appearance light indicates the status of that line or call. When the phone is taken off-hook, the phone will automatically select a line for you. Line/Call Appearance Behaviour Off Line/Call Appearance Status Idle line or no call activity Ringing Hold
Note: The intercom feature is currently not available in this version of the 480i IP phone.
Light flashes quickly Light flashes slowly
Multiple Line and Call Appearances
The 480i has 4 hard line/call appearance buttons each with a corresponding status light. Additional line/call appearances may also have been set up on your phone as softkeys. To learn more about this, please refer to the Softkeys as Line/Call Appearances section within this guide.
When you have more than one call, you can use the left and right navigation buttons (3 and 4 ) to scroll left and right to the different call information. Icons 3 and 4 will appear if there is call information either left, right or both sides of the current information you are viewing. The display will show what line the call information is referring to (L1, L2, L3, etc.), the Caller ID information (name and number,
if available), the call status (Connected, Ring, Hold etc.) and the timer specific to that call.
the Back softkey accesses the softkeys on the previous screen.

Softkeys

Your 480i has 6 softkey access buttons, 3 on either side of the phones display. The softkey menus will change depending on the phones state, displaying relevant softkeys only.
Tue Jan 01 10:10am Joe Smith 1201 DND Off CLIDBlock Back

CancelCW Blacklist More

Idle State
The Idle State menu appears when your phone is not in use. Your system administrator can set these softkeys up through the configuration files for your phone. For more information on how to configure these softkeys, system administrators should refer to the administration guide for these phones. The following image is of the Idle State screen with some example softkeys:
The envelope icon displays on the Idle State screen only if you have new messages waiting. The number next to the envelope indicates how many new messages you have. To access your voicemail messages, use the star codes for your system if a voicemail softkey has not been configured on your phone. For more information on your systems star codes, please refer to the documentation for the system you are using.

Customized Softkeys

The 480i can have its softkeys configured for any of the following: line/call appearances speeddials do not disturb (DND) Busy Lamp Field (BLF) BLF list Your system administrator can customize softkeys on your phone using the Aastra Web UI or the configuration files. For more information on configuring softkeys, see your system administrator.

Tue Jan 01 10:10am

Joe Smith 1201
Ext Pickup CallFwdOff DNDOn CallReturn More CallFwdOn
If more than 6 softkeys have been set up for you, More and Back softkeys will be created as required. Pressing the More softkey accesses more Idle State softkeys on the next screen while pressing 8 480i IP Phone User Guide
Softkeys as Line/Call Appearances
Your system administrator may have customized the softkeys on your 480i phone to function as line/call appearance softkeys. These line/call appearance softkeys function in a similar manner to the 4 line/call appearance hard keys and lights on your phone. For details on the line/call appearance hard keys and lights, please refer to the section "Multiple Line and Call Appearances" on page 7 of this manual. Lines/call appearance softkeys appear on the phones display as shown in the following image.

Mon Apr 17 11:30pm

Joe Smith 1101 Line 8 Line 9

Line 5 Line 6 Line 7

Icons next to the softkeys within the phones display indicate the status for that line or call and have equivalent status to the line/call appearance lights of the hard keys on the phone. The following table provides a description for each icon.
Softkey Line/Call Appearance Lights Activity Idle Light Icon Solid Definition There is no call activity for the line/call appearance softkey. A call is connected to your phone on this line/call appearance softkey. The equivalent on a line/call appearance hard key is a solid green light. A call is ringing at your phone on this line/call appearance softkey. The equivalent on a line/call appearance hard key is a fast flashing green light. A call is on hold on your phone on this line/call appearance softkey. The equivalent on a line/call appearance hard key is a slow flashing green light.

Jan 01 10:10am 10:15 L1 Connected > Michelle LeBlanc 1202 Drop
If softkeys have been configured as line/call appearances and you are connected to a call, the line/call appearance softkeys will display beneath the Drop softkey. Pressing the Drop softkey will disconnect you from the call you are connected to.

Making Calls

Depending upon how you have set the Live DialPad option in your phone, your phone will either dial the digits as soon as they are pressed or collect the digits on the screen before dialing. See the section Customizing your phone in the Aastra 480i Installation Guide for more information on how to configure the Live DialPad option.
Note: If you are unable to make calls within certain area codes, check with your system administrator for any toll restrictions placed on your extension that may restrict your access to long distance area codes or dialling prefixes.
If the Live DialPad option is on, as soon as you press the first digit on the dial pad the phone will automatically select the next available line, go off-hook and dial as digits are pressed.

Pre-dialing a Number

Tue Jan 01 10:10am > 1203 Dial Backspace Pause Quit
You can make a call by either: Lifting the handset (the phone will automatically select the next open line/call appearance) and then entering the number. Pressing the d /f button and then entering the number. Pressing a line/call appearance button and then entering the number. Or if you are pre-dialling the number, by entering the number and then pressing either the Dial softkey, the d /f button or one of the four line/call appearance hard keys.
You can also make a call by pre-dialling a number. Pre-dialling lets you view a number before you dial. Use the Backspace softkey to correct any errors.
Using Handsfree Speakerphone
The handsfree feature allows you to speak to someone without using the handset or headset. Your phone must be in either the speaker or speaker/headset audio mode. For more information on how to set this audio option in your phone, see the section Customizing Your Phone in the Aastra 480i Installation Guide. To dial using handsfree, first press d and enter a number at the dial tone. To answer a call on the 480i phone using handsfree, press d or the line/call appearance button. If in speaker audio mode, press d to switch between handsfree and handset. If in speaker/headset audio mode, press d to switch between handsfree and headset. When the handset is on

Press the d /f button for handsfree or headset operation. The setting you have selected in the Options List for Audio Mode will determine whether the call goes to handsfree or headset operation. See the section Customizing Your Phone in the Aastra 480i Installation Guide for information on these settings.
Lift the handset for handset operation. When you answer the call, the screen will change to the Connected State menu. If you cannot answer the call, depending on the setting at the system, the caller will be re-directed accordingly, i.e. to your voicemail box if your extension has been configured for this.
14 480i IP Phone User Guide

Handling Calls

When you are connected to a call, you can use the hard keys on the phone to transfer, conference or place a call on hold.
next. The phone will automatically put your current call on hold when you press a new line/call appearance button.

Retrieving a Held Call

If you have more than 1 call on hold, you can scroll through the held call information by pressing the 3 and 4 navigation keys. To reconnect to a call, press the line /call appearance button where this call is being held or press the Pickup softkey.

Placing a Call on Hold

When you place a call on hold, only your phone can retrieve the call. To place a call on hold: 1. Connect to the call (if not already connected). 2. Press the Hold softkey.
Jan 01 10:10am 00:27 L1 Hold > 1202 Michelle LeBlanc Pickup

Transferring a Call

Blind Transfer
A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call. To do this, simply complete the transfer before the receiving party answers the call.
The line/call appearance light will begin to flash slowly. The screen will display Hold with the line number the call is held at on your phone.

Consultative Transfer

You also have the option to consult with the person you are transferring the call to before you complete the transfer. To do this, simply remain on the line until the receiving party answers the call. After consulting with the receiving party, you can either complete the transfer or go back to the original call. To transfer a call to another extension: 1. Connect to the call you wish to transfer (if not already connected). 2. Press the. button. 3. Enter the extension number of the person you wish to transfer the call to.

When on Hold

When you have been placed on hold, you cannot hear any voice from the caller. The line/call appearance light for the line you are on will remain solid to indicate that you are still connected.
Jan 01 10:10am 00:27 L1 Connected > 1202 Michelle LeBlanc Drop

Automatic Hold

When juggling multiple calls, you do not have to press the hold button to go from one call to the
Tue Jan 01 10:10am L2 Dial > 1203 Juan Perez Dial

Jan 01 10:10am 00:54 L2 Connected > 1203 Juan Perez Drop
4. If you do not wish to transfer the call, place the handset back on hook or press the b button. To go back to the original call, press the line/call appearance button for the held call. 5. To complete the transfer, you can press the.button again.
5. If you do not wish to add the new party to the conference, press the bbutton while connected to this new call. This disconnects the new party, leaving the original call on hold. To go back to the original call, press the line/call appearance button for this call. 6. If you wish to add the new party to the conference, press the = button again.

Conferencing Calls

The 480i phone supports up to three parties (including yourself) in a conference call. This is also known as a 3 Way call. To create a conference call: 1. Connect to the first party you wish to include in the conference (if not already connected). 2. Press the =button. 3. Dial the number of the person you wish to add to the conference.
Jan 01 10:10am 01:33 L1 Conference > 1202 Michelle LeBlanc Drop Next
7. To drop a party from the conference, use the navigational keys to navigate to the desired partys call appearance screen or press the Next and Previous softkeys (if visible), and then press the Drop softkey.

Jan 01 10:10am

4. Wait for the new party to answer. You can consult with the new party first before adding them to the conference.
L2 Conference > 1203 Juan Perez Drop Previous
Note: If you disconnect from the conference, the other two parties will also disconnect.
16 480i IP Phone User Guide

Additional Features

Picking up Calls
If you are juggling multiple calls, you can scroll through call information by pressing the 3 and 4 navigation keys. If you wish to connect to an incoming call or re-connect to a call you placed on hold, press the line/call appearance button for the call or press the Pickup softkey.

Star Codes

All of the main call handling and extension management features for your system can be set up as speed dials on softkeys on your phone. Your system administrator can set these softkeys up through the configuration files for your phone. If these have not been set up, you can dial any star code commands on the 480i phone the same way you would on a regular telephone.
Jan 01 10:10am L1 Hold > 1202 Michelle LeBlanc Pickup

Services

The services key on the 480i accesses enhanced features and services provided by third parties. Using the "Services" key, you can: Select customized (XML) features Utilize a Caller List Utilize a Directory Utilize Voicemail These customized services are created by your system administrator or application developer through the diverse web based language of XML.Availability of this feature depends on your phone system or service provider.

If the phone is already connected to a call, pressing the line/call appearance button for the new incoming call will automatically place the connected call on hold and answer the new call.

Ending Calls

To end a call, you first need to connect to the call, if not already connected, and press the b button or the Drop softkey. If connected through the handset, you can also place the handset back on hook to end the call.

Customized Features

The services key allows you to select the applications created by your system administrator, such as weather and traffic reports, contact information, company info, stock quotes, or custom call scripts. Use the following procedure to access your customized XML services.
1. Press x on the phone to display the Services menu. 2. Select "Custom Features". 3. Use the r and s to scroll through the line items in a menu-driven and directory "Custom Features" screen. Message services display to the screen after selecting the "Custom Features" option. For user input services, follow the prompts as appropriate.

From the IP phone UI:

Using the Callers List Use the following procedure to use the Callers List. From the IP phone:
1. Press x on the phone to display the Services menu. or Press the s key to enter the Callers List directly. (skip to step 3) 2. From the Services menu, select "Callers List". 3. Use the r and s to scroll through the line items in the Callers List.
4. To exit from the "Customized Features" screen, press Exit.

Callers List

The IP phones have a "Callers List" feature that store the name, phone number, and incremental calls, for each call received by the phone. You can view, scroll, and delete line items in the Callers List from the IP phone UI. You can also directly dial from a displayed line item in the Callers List. You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Callers List in a spreadsheet application.
Note: To the left of a line item, a b icon displays with the handset ON or OFF the receiver. The ON receiver indicates the call came in as a missed call. The OFF receiver indicates the call came in and was answered.
4. To delete all entries in the Callers list, press the 3 Delete softkey at the "Callers List" header. To delete a line item from the Callers List, select the line item you want to delete and press the 3 Delete softkey. 5. To cancel a delete function, press the r or the s Scroll keys. 6. To save a line item to a programmable key for speeddialing, press the 3 Save softkey and enter the line number at the "Save to?" prompt that is already configured for speeddialing at a softkey. 7. To dial a displayed entry from the Callers List, pick up the handset, press the d/f handsfree key, or press a line key.

You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application.
Using the Directory List Use the following procedures to access the Directory List. On the IP phone:
3. Use the r and s to scroll through the line items in the Directory List. 4. To delete all entries in the Directory list, press the DeleteList softkey at the "Directory List" header. The file displays the name, phone number, and line number for each Directory entry. Server to IP Phone Download Your system administrator can populate your IP phone Directory List with server directory files. Contact your system administrator for more details. Directory List Limitations The following table indicates the maximum characters for each line and field in the Directory List. Directory List Limitations Maximum length 255 of a line characters Maximum length 15 of a name characters Maximum 45 length of a URI characters Maximum 200 number directory entries entries in the NVRAM Maximum 50 number directory entries entries in the NVRAM with the "public" attribute (480i CT only) 20 480i IP Phone User Guide
1. Press x on the phone to display the Services menu. or Press the r key to enter the Directory List directly. (skip to step 3) 2. From the Services menu, select "Directory List".
To delete a line item from the Directory List, select the line item you want to delete and press the Delete softkey. 5. To cancel a delete function, press the r or the s Scroll keys. 6. To add a new entry to the list, press the Add New softkey at the "Directory List" header screen and perform step 7. or Press the Add New softkey at a line item and perform step 7. 7. Enter a phone number, name, and line number and press the 3 Save softkey after each field entry.
Note: The 480i allows up to 200 directory entries.
8. To edit an entry, use the Change softkey. A screen displays allowing you to edit the name, phone number, and line number, as well as the public/ private setting. 9. To dial a displayed entry from the Directory List, pick up the handset, press the d/f handsfree key, or press the Dial softkey.
10.To exit the Directory List, press the Quit softkey.

Using Voicemail

Voicemail
The Voicemail feature on the 480i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number. The Voicemail list displays a list of phone numbers assigned to the 480i that have registered voicemail accounts associated with them.
Note: The Voicemail list does not display the voicemail access number.

Note: "Number of Rings" field applys to No Answer and Busy No Answer modes only.
6. Press Enter to confirm the settings.
Description Disables call forward Phone forwards all incoming calls immediately to the specified destination. Phone forwards incoming calls if the line is already in use. Phone forwards the call if it is not answered in the specified number of rings Phone forwards the call if either the line is already in use or the call is not answered in the specified number of rings. Phone uses the phonewide call forward setting. This is only valid when setting the mode of individual lines.
From the Aastra Web UI: 1. Click on Basic Settings->Call Forward.

No Answer

Busy No Answer
For Global Call Forward Settings: 2. In the "Mode" field, select the mode you want to set on your phone.
Note: To disable call forwarding in the Aastra Web UI, set the mode to OFF and remove the phone number in the "Number" field.

Global

3. In the "Number" field, enter the call forward number for which you want your calls to be call forwarded.
22 480i IP Phone User Guide

Language

4. In the "Number of Rings" field, enter the number of rings you want to set before the call is forwarded. Valid values are 1 to 9. 5. Click to save the Call Forward settings. The changes are dynamic and are immediately applied to the phone. For Per-Line Call Forward Settings (not applicable to the 9112i): 1. Select a line to set Call Forwarding on. 2. In the "Mode" field, select the mode you want to set on this line.
Note: To disable call forwarding in the Aastra Web UI, set the mode to OFF and remove the phone number in the "Forward Number" field. Note: To force a line to use the global settings, set the "Mode" field to Global.
Using the IP phone UI, you can set the phones to use a specific language to display in the IP Phone UI. When you set the language to use on the phone, all of the display screens (menus, services, options, etc.) display in that language. Valid languages for the IP phones include English, French, and Spanish. Default is English.

Setting Language

You set the language on the IP phone using the Options key (%) on the IP phone. Use the following procedures to set the language for the IP phone. From the IP phone UI: 1. Press % on the phone to enter the Options List. 2. Select Language. 3. Select English, French, or Spanish. 4. On the 480i, select Done. The language you select is immediately applied to the IP phone UI display.

3. In the "Forward Number" field, enter the call forward number for which you want your calls on this line to be call forwarded. 4. In the "Number of Rings" field, select the number of rings on the line before the call is forwarded. Valid values are 1 to 9. 5. Click to save the Call Forward settings. The changes are dynamic and are immediately applied to the phone.

Troubleshooting

Why is my display blank?
Ensure that power is being provided to your phone. If your network does not provide inline power over Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone. See the section Connecting to the Network and to Power in the Aastra 480i Installation Guide for details.
Why doesnt my phone ring?
Check the ring volume on your phone. It may be turned down or turned off. To adjust the ringer volume setting, press the volume button when the phone is on-hook and idle. For more information, refer to the Adjusting Volume section in the Aastra 480i Installation Guide provided with your phone.
Why is the light not coming on with a new Voice Mail Message?
Your phone system or service provider must provide Visual Message Waiting service for this function to work. Check with your system administrator for more information.
If you press the d /f button and the speaker light flashes and you do not hear dial tone through the speaker phone, the Set Audio option in the phones Options list has been set up for headset use. Press d /f a second time and if the light goes out, the phone has been set up to be used only with a headset or handset. If the light stays on steady and you hear dial tone, the phone has been set up so that you can alternate between the speakerphone and the headset by pressing d /f. See the section Customizing your phone in the 480i Installation Guide for instructions on how to change the Set Audio option.
Why is my speakerphone not working?
Why is my handset not working?
Check to ensure that the handset cord is fully connected to both the phone and handset. See the section Connecting a Handset or Headset in the Aastra 480i Installation Guide for information.
What are services, and how do I use them?
Services on the IP phone include: Customized features Callers List Directory List Voicemail See the section, "Services" on page 17 more information about the options available under "Services".
Why cant I get a dial tone?
Check for any loose connections and that the phone has been installed properly. For installation instructions, please refer to the Installation and Setup section in the Aastra 480i Installation Guide provided with your phone.
How do I find the IP address of my phone?
Instructions on where to find the IP address of your phone can be found in this guide in the section, "Finding Your Phones IP Address" on page 5.

480i, 9133i, 9112i, 480i CT SIP IP Phone
Model 480i, 9133i, 9112i, 480i CT SIP IP Phone Release Notes

Version 1.3.1

February 2006
SIP IP Phone Release Notes Version 1.3.1

Page 1 of 44

Table of Contents
Table of Contents.... 2 1. Introduction.... 3

2. 3. 4. 5.

Hardware Supported.... 3 Bootloader Requirements.... 3 Upgrade Notes.... 4
New Features Available in this Release... 5 5.1 Enable/Disable Features on the Phone Side... 5 5.1.1 Enable/Disable Callers List & Missed Calls Indicator.. 5 5.1.2 Enable/Disable Redial, Conference (Conf), or Transfer (Xfer) Keys.. 6 5.1.3 Enable/Disable Directory... 7 5.1.4 Enable/Disable Call Forward.... 7 5.1.5 Enable/Disable Suppression of DTMF Playback... 8 5.2 Global/Per-Line Ring Tones... 9 5.3 Multiple SIP Outbound Proxy Servers on Per-Line Basis.. 11 5.4 SIP Transaction Timer... 12 5.5 ToS, QoS, DiffServ/VLAN/DSCP... 13 5.6 BLF Key Dialout.... 17 5.7 Automatic Update of Firmware/Configuration Files.. 17 5.8 Bridged Line Appearance (BLA) (not supported on 9112i)... 20 5.8.1 Using the Hold Button with BLA Configuration.. 24 5.9 DTMF via SIP INFO Method.... 25 5.10 DTMF Flash Support.... 26 5.11 Password Protection for Options Key... 28 5.12 State-Based Softkey Configuration and Softkey Type Empty (480i/480i CT only). 29 5.12.1 New Softkey Type called Empty (480i/480i CT only).. 30 5.12.2 Example Usage.... 30 5.13 Domain Name Support in the TFTP and Time Server Fields.. 31 5.14 Language Localization (480i, 9112i, 9133i only).. 31 5.15 Incoming/Outgoing Intercom Feature with Auto-Answer (480i/480i CT only).. 32 5.16 Manual Audio Transmit and Receive Gain Adjustments (optional).. 36 5.17 Increase in Number of Available Softkeys for 480i/480i CT.. 36 5.18 Park a Call/Pick up a Call Feature (480i/480i CT only).. 37 5.19 XML Features(480i/480i CT only)... 39 5.19.1 XML Application Title.... 39 5.19.2 Use of XML APIs on Custom Softkeys... 40 6. Issues Resolved in this Release.... 43
Contact Aastra Support.... 44

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Introduction
This document provides release content information on the Aastra 480i, 9133i, 9112i, and 480i CT SIP IP phone firmware. Model 480i 9133i 9112i 480i CT Release Name Generic SIP Generic SIP Generic SIP Generic SIP Release Version 1.3.1 1.3.1 1.3.1 1.3.1 Release Filename FC-000032-01-07 FC-000046-01-07 FC-000058-01-07 FC-000040-00-07 Release Date February 2006 February 2006 February 2006 February 2006

Hardware Supported

This release of firmware is compatible with the following Aastra IP portfolio products: 480i 9133i 9112i 480i CT

Bootloader Requirements

This release of firmware is compatible with the following Aastra IP portfolio product bootloader versions: 480i Bootloader 1.1.0.4 9133i Bootloader 1.1.0.10 9112i Bootloader 1.1.0.10 480i CT Bootloader 1.1.0.4

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Upgrade Notes
This section provides notes that customers should be aware of before upgrading to IP phone firmware release 1.3.1. Aastra Telecom recommends that customers read this section completely and thoroughly prior to the upgrade to avoid any known issues with the upgrade process. The recommended base IP Phone firmware to upgrade to this new firmware release is 1.2.2 or 1.3.0. Users who previously adjusted the audio transmit and receive gains for the Aastra IP Phones should reset the values to 0 and re-tune their phones again with release 1.3.1 if necessary. This is required to avoid high transmit levels heard by the far-end after upgrading to 1.3.1. To set audio transmit and receive gains in the 1.3.1 configuration files, see this release note, section 5.15 Manual Audio Transmit and Receive Gain Adjustments (optional) on page 36. Users upgrading from release 1.2.2 to 1.3.x may experience post-upgrade configuration issues IF they previously configured their phones solely using the telephone user interface or Aastra Web user interface. Users may need to reconfigure their settings again after the upgrade due to new file system enhancements. This issue does not affect customers who configure their phones using a TFTP/FTP/HTTP server. Users who wish to downgrade from release 1.3.1 should do so to release 1.2.2 to restore the 1.2.x file system structure. Failure to downgrade to version 1.2.2 may result in configuration parameters being ignored.

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New Features Available in this Release
This section describes the features new to the IP phones in Release 1.3.1. The features apply to all IP Phone models (480i, 480i CT, 9112i, and 9133i), unless specifically stated that an IP phone model is not supported. This section also provides additional features added to the 480i and 480i CT IP phones only in the section Additional Features for 480i and 480i CT.
Enable/Disable Features on the Phone Side
The following sections provide the new enable/disable features on the IP phones in Release 1.3.1.
5.1.1 Enable/Disable Callers List & Missed Calls Indicator
New features have been added that allow an administrator to: - Enable/disable user access to the Callers List Enable/disable the Missed Calls Indicator. You can configure these features using the configuration files only (aastra.cfg and <mac>.cfg).
Configuring via the Configuration Files
The new configuration parameters for enabling/disabling Callers List and the Missed Calls Indicator are as follows.
Parameter Configuration Files: aastra.cfg, <mac>.cfg Enables or disables the callers list. If this parameter is set to 0, the Callers List can be accessed by all users. If this parameter is set to 1, the IP phone does not save any caller information to the Caller List. For 480i and 480i CT phones, the Caller List option on the IP phone is removed from the Services menu, and the Caller List key is ignored if pressed by the user. Boolean (false), 1 (true) callers list disabled: 1 Configuration Files: aastra.cfg, <mac>.cfg

callers list disabled

Description
Format Default Value Range Example Parameter -
missed calls indicator disabled
Description Enables or disables the missed calls indicator. If the missed calls indicator disabled parameter is set to 0, the indicator increments as unanswered calls come into the IP phone. If the missed calls indicator disabled parameter is set to 1, the indicator is disabled and will not increment as unanswered calls come into the IP phone. Boolean (false), 1 (true) missed calls indicator disabled: 1
Format Default Value Range Example

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Enable/Disable Redial, Conference (Conf), or Transfer (Xfer) Keys
New features have been added that allow an administrator to: - Enable/disable the Redial, Conference (Conf), or Transfer (Xfer) Keys You can configure these features using the configuration files only (aastra.cfg and <mac>.cfg).
The new configuration parameters for enabling/disabling Redial, Conf, or Xfer keys are as follows.
Parameter Configuration Files: aastra.cfg, <mac>.cfg Enables or disables the Redial key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user. If this parameter is set to 1, pressing the Redial key is ignored, and the dialed number is not saved to the Redial List. Boolean (false), 1 (true) redial disabled: 1 Configuration Files: aastra.cfg, <mac>.cfg Enables or disables the conference key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user. If this parameter is set to 1, pressing the Conf key is ignored. Boolean (false), 1 (true) conference disabled: 1 Configuration Files: aastra.cfg, <mac>.cfg Enables or disables the Xfer key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user. If this parameter is set to 1, pressing the Xfer key is ignored. Boolean (false), 1 (true) call transfer disabled: 1

redial disabled

conference disabled

call transfer disabled

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Enable/Disable Directory

A new feature has been added that allows an administrator to: - Enable/disable the Directory You can configure these features using the configuration files only (aastra.cfg and <mac>.cfg).
The new configuration parameter for enabling/disabling the Directory is as follows.
Parameter Configuration Files: aastra.cfg, <mac>.cfg Enables or disables user access to the Directory on the IP phone. If this parameter is set to 0, users can access the Directory List via the IP phone UI. If this parameter is set to 1, the Directory List does not display on the IP phone and the Directory key is disabled. On the 480i and 480i CT the "Directory" option is also removed from the "Services" menu. Boolean (false), 1 (true) directory disabled: 1

directory disabled

Enable/Disable Call Forward
A feature has been added to the IP phones that allows an administrator to enable/disable the Call Forward feature. Disabling Call Forward removes the Call Forward information from the Aastra Web UI and the IP Phone UI. You can configure the enable/disable call forward feature using the configuration files only (aastra.cfg and <mac>.cfg).
The new configuration parameter for enabling/disabling Call Forward is as follows.
Parameter Configuration Files: aastra.cfg, <mac>.cfg Enables or disables the ability to configure Call Forwarding. If this parameter is set to 0, a user and administrator can configure Call Fowarding via the Aastra Web UI and the IP Phone UI using the "Call Foward" options. If this parameter is set to 1, all "Call Forward" options are removed from the Aastra Web UI and the IP Phone UI, preventing the ability to configure Call Fowarding. Boolean (false), 1 (true) call forward disabled: 1

call forward disabled

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Enable/Disable Suppression of DTMF Playback
A feature has been added to the IP phones that allows users and administrators to enable or disable suppression of DTMF playback when a number is dialed from the softkeys and programmable keys. DTMF playback suppression is disabled by default. Suppressing DTMF playback can be configured using the Aastra Web UI and the configuration files (aastra.cfg and <mac>.cfg).

Configuring via Aastra Web UI or Configuration Files
The new configuration parameter for enabling/disabling DTMF playback is as follows.

Parameter -

suppress dtmf playback Suppress DTMF Playback (in Web UI)
Aastra Web UI: Basic Settings->Preferences Configuration Files: aastra.cfg, <mac>.cfg
Enables and disables suppression of DTMF playback when a number is dialed from the softkeys or programmable keys. When you disable the suppression of DTMF playback and you press a softkey or programmable key, the IP phone dials the stored number and displays each digit as dialed in the LCD window. When you enable the suppression of DTMF playback, the IP phone dials the stored number and displays the entire number immediately in the LCD window, allowing the call to be dialed faster. Boolean (disabled), 1 (enabled) suppress dtmf playback: 1

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Global/Per-Line Ring Tones
A feature has been added to the IP phones that allows a user or administrator to enable/disable ring tones on a global basis or on a per-line basis. Ring tones can be set to five distinct rings. You can configure ring tones using the Aastra Web UI, IP Phone UI, or configuration files (aastra.cfg and <mac>.cfg). However, when using the IP phone UI, you can set global configuration only. Note: The 480i CT cordless handsets also come with four user-configurable ring tones, but they are not associated with the per-line ring tone feature.
Configuring via Aastra Web UI, IP PhoneUI, or Configuration Files
The new configuration parameter for setting ring tones on a global basis is as follows. Global Configuration
Parameter Aastra Web UI: Basic Settings->Preferences IP Phone UI: Options->Set Ring Tone Configuration Files: aastra.cfg, <mac>.cfg
ring tone Global Ring Tone (in Web UI)
Description Format Default Value
Globally sets the type of ring tone on the IP phone. Ring tone can be set to one of five distinct rings. Integer Aastra Web UI IP Phone UI Configuration Files Aastra Web UI & IP Phone UI Tone 1 Tone (Tone 1) Tone 1 Tone 2 Tone 3 Tone 4 Tone (Tone 1) 1 (Tone (Tone 3) 3 (Tone 4) 4 (Tone 5)

Configuration Files

Example

ring tone: 3

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Per-line Configuration

Parameter
lineN ring tone LineN (in Web UI)
Sets the type of ring tone on the IP phone on a per-line basis. Ring tone can be set to one of five distinct rings. Integer Aastra Web UI Configuration Files Global -1 (Global) Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 -1 (global) 0 (Tone 1) 1 (Tone (Tone 3) 3 (Tone 4) 4 (Tone 5))

Parameter Configuration Files: aastra.cfg, <mac>.cfg Enables or disables the 802.1p tagging of IP packets. Boolean (false), 1 (true) tagging enabled: 1 Configuration Files: aastra.cfg, <mac>.cfg The Differentiated Services Code Point (DSCP) for RTP packets. Integer to 63 tos rtp: 2 Configuration Files: aastra.cfg, <mac>.cfg The Differentiated Services Code Point (DSCP) for RTCP packets. Integer to 63 tos rtcp: 3 Configuration Files: aastra.cfg, <mac>.cfg The Differentiated Services Code Point (DSCP) for SIP packets. Integer to 63 tos sip: 3

tagging enabled

Description Format Default Value Range Example Parameter -

tos rtp

tos rtcp

tos sip

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Configuration Files: aastra.cfg, <mac>.cfg Mapping between Differentiated Services Code Point (DSCP) value and priority. You can map up to 64 DSCP/Priority pairs. (DSCP_1,Priority_1)(DSCP_2,Priority_2).(DSCP_64,Priority_7) where the DSCP value range is 0-63 and the priority range is 0-7. Mappings not enclosed in parentheses and separated with a comma, or with values outside the ranges are ignored.

tos priority map

Description Format
Default Value Range Example
N/A N/A tos priority map: (32,1)(60,4)
Example The following is an example of a ToS/QoS/DiffServ configuration. If the following lines were included in the <mac>.cfg or the aastra.cfg files: tagging enabled: 1 tos sip: 60 tos rtcp: 7 tos rtp: 32 tos priority map: (32,1)(60,4)(7,0) then a) the priority in the VLAN header for SIP packets (configured DSCP 60) would be the mapped value 4. b) the priority in the VLAN header for RTP packets (default DSCP 32) would be the mapped value 1. c) the priority in the VLAN header for RTCP packets (configured DSCP 7) would be the default value 0.
Parameter Configuration Files: aastra.cfg, <mac>.cfg The priority for non-IP packets Integer to 7 priority non-ip: 5

priority non-ip

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The following table identifies the default DSCP-to-priority mapping structure.
DSCP Range 0-7 8-15 16-23 24-31 32-39 40-47 48-55 56-63 DSCP Priority 6 7

Note: The default of a non-IP packet is 5.
The following table identifies the default DSCP of protocols.
Protocol Name rtp rtcp sip Default DSCP Values in the ToS field 24

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BLF Key Dialout
A feature enhancement has been added to the original BLF and BLF/List functions on the 480i, 480i CT, and 9133i IP phones. On these model phones, you can now dial out on the configured BLF or BLF/List line. If a softkey on the 480i or 480i (CT), or a programmable key on the 9133i is defined as a BLF or BLF/List key, a user or administrator can press the softkey to automatically dial out using the configured extension.
Automatic Update of Firmware/Configuration Files
A feature has been added to the IP phone that allows an administrator to enable the phone to be updated automatically once a day at a specific time in a 24-hour period if the files on the server have changed. This feature works with TFTP, FTP, and HTTP servers. An administrator can enable this feature using the Aastra Web UI or using the configuration files (aastra.cfg and <mac>.cfg). Notes: 1. If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. 2. Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto-resync update. Auto-resync affects the configuration files only. However, the settings in the Aastra Web UI take precedence over the IP phone UI and the configuration files. 3. The resync time is based on the local time of the IP phone. 4. If the IP phone is in use (not idle) at the time of the resync check, the reboot occurs when the phone becomes idle. 5. The automatic update feature works with both encrypted and plain text configuration files. When configuring via the Aastra Web UI, the administrator can set the period of time in the Time (24-hour) field, for which the IP phone is automatically updated. In the Aastra Web UI, the time is in 30 minute increments. Valid values are 00:00 to 23:30. The value of 00:00 is 12:00 A.M. An administrator can also set the period of time for which the IP phone is automatically updated using the auto-resync time parameter in the configuration files. Valid values for the auto-resync time are 00:00 to 23:59 and can be entered using minute values from 00 to 59 (for example, the auto resync time can be entered as 02:56). The value of 00:00 is 12:00 A.M. Notes: 1. Auto-Resync adds up to 15 minutes random time to the configured time. For example, if the auto resync time parameter is set to 02:00, the event takes place any time between 02:00 and 02:15. This prevents several phones from accessing the server at the exact same time. 2. When the language on the phone is set to French or Spanish, you must enter the auto resync time in the format 00h00 in the configuration files.

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In the configuration files, the following new parameters have been added to enable the automatic update of the IP phones.
Parameter Aastra Web UI: Advanced Settings->Configuration Server Configuration Files: aastra.cfg, <mac>.cfg Enables and disables the phone to be updated automatically once a day at a specific time in a 24-hour period. This parameter works with TFTP, FTP, and HTTP servers. Valid values are: None (0) Disable auto-resync Configuration Files (1) - Updates the configuration files on the IP phone automatically at the specified time if the files on the server have changed. Firmware (2) - Updates the firmware on the IP phone automatically at the specified time if the files on the server have changed. Both (3) - Updates the configuration files and firmware automatically at the specified time if the files on the server have changed. Notes: 1. If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. 2. Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto-resync update. Auto-resync affects the configuration files only. However, the settings in the Aastra Web UI take precedence over the IP phone UI and the configuration files. 3. The resync time is based on the local time of the IP phone. 4. If the IP phone is in use (not idle) at the time of the resync check, the reboot occurs when the phone becomes idle. 5. The automatic update feature works with both encrypted and plain text configuration files. Integer Aastra Web UI None Configuration Files 0 Aastra Web UI None Configuration Files Firmware Both Configuration Files 0 (none) 1 (configuration files only) 2 (firmware only) 3 (configuration files and firmware) auto resync mode: 1

auto resync mode

Format Default Value

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auto resync time
Aastra Web UI: Advanced Settings->Configuration Server Configuration Files: aastra.cfg, <mac>.cfg Sets the time of day in a 24-hour period for the IP phone to be automatically updated. This parameter works with TFTP, FTP, and HTTP servers. Notes: 1. The resync time is based on the local time of the IP phone. 2. The value of 00:00 is 12:00 A.M. 3. When selecting a value for this parameter in the Aastra Web UI, the values are in 30-minute increments only. 4. When entering a value for this parameter using the configuration files the value can be entered using minute values from 00 to 59 (for example, the auto resync time can be entered as 02:56). 5. Auto-Resync adds up to 15 minutes random time to the configured time. For example, if the auto resync time parameter is set to 02:00, the event takes place any time between 02:00 and 02:15. 6. When the language on the phone is set to French or Spanish, you must enter the time in the format 00h00 (configuration files only).

hh:mm 00h00 (for French and Spanish configuration files) Aastra Web UI 00:00 Configuration Files 00:00 Aastra Web UI 00:00 to 23:30 (in 30 minute increments) Configuration Files hh = 00 to 23 mm = 00 to 59 auto resync time: 03:24

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Bridged Line Appearance (BLA) (not supported on 9112i)
A SIP bridge line appearance (BLA) feature has been added to the IP phones. BLA allows multiple devices to share a single directory address (DA). For example, people working at a technical support department could be located in different places. If their desktop phones are configured for BLA DA, when customer calls come in, all the phones with the BLA DA would ring but the call can only be answered by one of them. Once the call is answered, the rest of the phones reflect the status of the call. If the call was put on hold by the original recipient, any one from the group can pick up the call. Notes: 1. This feature is dependent on the IP telephony system to which the IP phone is registered and according to draft-anil-sipping-bla-02.txt. 2. Interactive Intelligence and Sylantro servers support the single BLA group with single line appearance feature only. You can apply BLA on the IP phones as follows: As a single BLA group - One BLA DA is shared among multiple phones. Only one phone at a time can pick up an incoming call or initiate an outgoing call on the BLA DA. All phones reflect the usage of the BLA DA. If the call is put on hold, any one from the group can pick up the held call. As a multiple BLA group - On one single phone, multiple BLA DA can be associated with different line appearances. Every BLA DA is independent from each other and follows the same rules as a single BLA group. As multiple instances of a BLA DA - A x-line-id parameter was defined in draft-anilsipping-bla-02.txt to present the incoming call to or place an outgoing call on the specified line appearance instance. The parameter is carried in Alert-Info header field over the request-URI (INVITE e.g.) or in the NOTIFY messages to report the status of a dialog.
BLA DA can be configured on a global basis or on a per-line basis on the IP phones using the Aastra Web UI or the configuration files (aastra.cfg and <mac>.cfg). The following table shows the number of lines that can be set to BLA for each model phone.
IP Phone Model 480i 480i CT 9133i Possible Number of BLA Lines 9

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To configure BLA using the configuration files (aastra.cfg or <mac>.cfg), you enter the following parameters: Global Configuration
sip mode Line Mode (in Web UI)
Aastra Web UI: Advanced Settings->Global SIP->Basic SIP Settings Configuration Files: aastra.cfg, <mac>.cfg

Allows you to configure the mode of the line. Applicable values are: Generic - Normal line BroadSoft SCA - Shared Call/Line Appearances (SCA) line for BroadWorks network (call activity can go to more than one phone) Nortel - Conference line for Nortel Networks (private - all call activity goes to one phone)
Format Default Value Range
BLA Bridged Line Appearance (BLA) line Integer Generic 1 BroadSoft SCA 2 Nortel 3 BLA sip mode: 3 Aastra Web UI: Advanced Settings->Global SIP->Basic SIP Settings Configuration Files: aastra.cfg, <mac>.cfg

Example Parameter -

sip bla number BLA Number (in Web UI)
Allows you to assign a phone number that is shared across all IP phones. Integer N/A N/A sip bla number: 1010

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sip lineN mode Line Mode (in Web UI)
Aastra Web UI: Advanced Settings->Line 1 thru Line 9 Configuration Files: aastra.cfg, <mac>.cfg
Allows you to configure the mode of the line. Applicable values are: Generic - Normal line BroadSoft SCA - Shared Call/Line Appearances (SCA) line for BroadWorks network (call activity can go to more than one phone) Nortel - Conference line for Nortel Networks (private - all call activity goes to one phone) BLA Bridged Line Appearance (BLA) line Note: If the softkeys on the 480i/480i CT or the programmable keys on the 9133i are set as line keys, and you configure that line key for BLA, the key is configured to use BLA. Integer Generic 1 BroadSoft SCA 2 Nortel 3 BLA sip line1 mode: 3

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Parameter For Sylantro Server: For ININ Server:
Aastra Web UI: Advanced Settings-> Line 1 thru Line 9 Configuration Files: aastra.cfg, <mac>.cfg
sip lineN bla number sip lineN bla numberN

BLA Number (in Web UI)

Allows you to assign a phone number that is shared on specific lines on the IP phone. For Sylantro Server:
When configuring the BLA feature on a Sylantro server, the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter for all the phones in the group. For example, if sip lineN user name is 1010, you would configure BLA on a per-line basis for the Sylantro server as follows: sip line1 user name: 1010 sip line1 bla number: 1010 (# for all the phones)
For ININ Server: When configuring the BLA feature on an ININ server, the parameter to use is sip lineN bla numberN. The value set for the sip lineN bla numberN parameter shall be the same value set for the sip lineN user name parameter without the incremented phone #. For example, if the sip lineN user name for the first phone is 10101, and the sip lineN user name for the second phone is 10102, etc. you would configure BLA on a per-line basis for the ININ server as follows: sip line1 user name: 10101 sip line1 bla number: sip line1 user name: 10102 sip line1 bla number: 1010 sip line1 user name: 1010 sip line1 bla number: 1010 (# for phone 1 with appearance of phone 3) (# for phone 2 with appearance of phone 3) (# for phone 3)

The following configuration file parameter allows an administrator to password protect the Options key.
Parameter Configuration Files: aastra.cfg, <mac>.cfg

options password enabled

Description Enables or disables password protection of the Options key on the IP phone. If enabled, upon pressing the Options key, a user has to enter a password at the IP phone UI. If the password is entered correctly, the user is allowed to gain access to the Options Menu and no more password prompts display for other password protected screens. If the user fails to enter the correct password in three attempts, access to the Options Menu is denied and the IP phone returns to the idle screen. Note: The password to enter is the administrator password configured for that phone. Boolean (false; not password protected) 1 (true; password protected) options password enabled: 1

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5.12 State-Based Softkey Configuration and Softkey Type Empty
(480i/480i CT only) A new feature on the 480i and 480i CT IP phones allows users and administrators to configure a specific state to display when a softkey is being used. Available states you can configure for each softkey include: idle connected incoming outgoing The phone is not being used. The line currently being displayed is in an active call (or the call is on hold) The phone is ringing. The user is dialing a number, or the far-end is ringing.
By default, the softkeys display in the states of idle, connected, incoming, and outgoing. You can configure the softkey states using the Aastra Web UI or the configuration files (aastra.cfg, <mac>.cfg).
The softkey states are enabled by default. You can disable all or specific states for a softkey at Operation->Softkeys and XML, by selecting a softkey and removing the checkmark from the state you want to disable (idle, connected, incoming, outgoing).
The following new parameter has been added to support the configuration of softkey states: softkeyN states: <value>
Valid values for this new parameter are idle, connected, incoming, and outgoing. You can enter multiple values for this parameter separated by white space. For example: softkey12 states: idle connected The softkey state parameter that you enter in the configuration files must be associated with a specific softkey. In the following example, the softkey states parameter is associated with softkey 12: softkey12 type: speeddial softkey12 label: voicemail softkey12 value: *89 softkey12 states: outgoing Note: The IP phone idle screen condenses the softkeys. So in the previous example, softkey 12 will appear in position 1 if no other softkeys are set. A softkey type of empty does not display on the idle screen at all. (For more information about the softkey type of empty see section 4.12.1).

Using the Aastra Web UI, you configure a primary TFTP Server at Advanced Settings->Configuration Server, and in the TFTP Server field, enter a domain name (for example, 123.ana.aastra.com). You can also enter a domain name for an alternate TFTP server in the Alternate TFTP Server field. You configure the Time Server at Advanced Settings->Network->Advanced Network Settings, and in the Timer Server 1, 2, or 3 fields, enter a domain name (for example, 123.ana.aastra.com).
You use the following parameters to configure the TFTP Server and the Time Server in the configuration files: tftp server: <domain name or IP address> alternative tftp server: <domain name or IP address> time server1: <domain name or IP address> time server2: <domain name or IP address> time server3: <domain name or IP address>
5.14 Language Localization (480i, 9112i, 9133i only)
In release 1.3.1, the Models 480i, 9133i, and 9112i IP phones now support German and Italian languages for the IP Phone UI. Please refer to your product-specific User Guide or Administrators Guide for instruction on changing your language preference.

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Additional Features for 480i and 480i CT 5.15 Incoming/Outgoing Intercom Feature with Auto-Answer
(480i/480i CT only) A new incoming and outgoing Intercom feature complemented by the auto-answer feature has been added to release 1.3.1 of the IP phones. The Intercom feature allows you to press the Icom button (]) and then enter the number you want to call to initiate an intercom call which is controlled either locally (phone-side) or by the SIP server (server-side). Note: Auto-answer is applicable to all IP phone models, but the Intercom feature is applicable to the 480i and 480i CT only. For outgoing intercom calls, an available unused line is found when the Icom button is pressed. Since this line has no configuration, the phone applies an existing configuration ("Outgoing Intercom Settings", Line, default is Line 1) to this line in preparation for placing the intercom call. For example, an outgoing intercom call can use the configuration of line 1 but places the actual intercom call using line 9. A phone-side Intercom call indicates the phone is responsible for telling the recipient that an intercom call is being placed, while a server-side intercom call means the SIP server is responsible for informing the recipient. Server-side calls require additional configuration of a prefix code. After pressing the Icom button and entering the number to call, the phone automatically adds the prefix to the called number and sends the outgoing call via the server. For incoming intercom calls, you can enable (turn ON) or disable (turn OFF) the microphone on the IP phone for intercom calls. You can also enable or disable auto-answer. If auto-answer is enabled on the IP phone, the phone plays a tone to alert the user before answering the intercom call. If auto-answer is disabled, the phone rejects the incoming intercom call and sends a busy signal to the caller. By default, the microphone is disabled and auto-answer is enabled. You can configure the Intercom feature using the Aastra Web UI or the configuration files (aastra.cfg and <mac>.cfg). Note: An administrator can configure the incoming and outgoing Intercom feature. A user can configure the incoming Intercom feature only.

The following softkey functionality is available to the developer for the purpose of reordering or preserving the default functionality of the XML screens. The Dial function is available to screens that allow input. The dial string for the Dial function is taken from the menu items URI on the Menu Screen, and from the editor field input on the Input Screen.
Existing Action Buttons Select Exit Dial Submit BackSpace NextSpace Dot ChangeMode Text Screen X Menu Screen X X X Input Screen X X X X X X X
Additional Enhancements Default Character Set Changed The default character set for the XML API is ISO-8859-1 (previously was UTF-8). Enhancements to the XML Objects Additional enhancements to this new XML API feature have been implemented for the Text Screen, Input Screen, and Menu Screen objects. Text Screen Custom URIs can now be added to the Text Screen object. The destroyOnExit attribute, currently used by the User Input Screen and Text Menu Screen objects, is now available for the Text Screen object as well.

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User Input Screen A new parameter called editable has been added to the root tag of the User Input Screen. When set to no, the user cannot edit the input in the screen. For example:
<AastraIPPhoneInputScreen type="string" editable="no"> <Title> Dial Screen </Title> <Prompt> Number to dial </Prompt> <URL /> <Parameter /> <Default>5551234</Default> <SoftKey index = "1"><Label>Call</Label><URI>SoftKey:Dial</URI></SoftKey> </AastraIPPhoneInputScreen>
Text Menu Screen When a user accesses an arbitrary URI via a custom soft key, the menu screen sends a bit of information regarding the users currently selected option using a new XML tag called <Selection>. This new tag is optional and is appended to the URI of the custom soft key. The following example shows the use of the new XML tag <Selection>.
<AastraIPPhoneTextMenu defaultIndex = 1> <Title>Parameter Tester</Title> <MenuItem> <Prompt>First Selection</Prompt> <URI>http://someserver/somepage.xml</URI> <Selection>dataToAppend</Selection> </MenuItem> <SoftKey index = 1> <Label>Custom Key</Label> <URI>http://someotherserver/someotherpage.xml</URI> </SoftKey> </AastraIPPhoneTextMenu>
In the above XML API, when a user selects item 1 and presses soft key 1, the URI requested is http://someotherserver/someotherpage.xml?selection=dataToAppend. If a ? already exists in the URI, then a & is used to separate the parameters. Note: The parameter name selection is automatic. If the <Selection> tag is omitted, then nothing extra is appended to the URI. In addition to the new XML tag, the Text Menu screen now has a defaultIndex attribute available in the root tag (also shown in the above example). This attribute is an integer index that forces the cursor to the specified line when the screen is loaded.