53i IP Phone

Installation Guide

41-001157-00 Rev 01
Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions. Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved. Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages.
Model 53i IP Phone Installation Guide iii

Table of Contents

Software License Agreement... iii Introduction....1 Phone Features... 1 Requirements.. 1 About This Guide.. 2 Phone Parts... 3 Key Panel....4 Key Description....5 Installation and Setup...7 Direct or Shared Network Connection.. 7 Connecting to the Network and to Power.. 9 Power Adapter... 9 Connecting a Handset or Headset.. 11 Desk or Wall Installation... 12 Inserting the Key Card on your Phone.. 14 Customizing your phone...15 Accessing Your Options via the Phone UI. 15 Accessing Your Options via the Aastra Web UI.. 16 Other Phone Features... 21 Adjusting the Volume... 21 Status Lights (LEDs)... 21 Call Timer... 22 Programmable keys.. 22 Line/Call Appearance Keys.. 23 Using a Headset with your Telephone.. 23 Troubleshooting Solutions...24 Limited Warranty.... 27

Introduction

Congratulations on your purchase of the Model 53i IP Phone! The 53i communicates over an IP Network, allowing you to receive and place calls in the same manner as a regular business telephone. The 53i is capable of supporting the SIP protocol.

Phone Features

3-line LCD screen 6 top keys: programmable hard keys (up to 6 programmable functions) 3 call appearance lines with LEDs Supports up to 9 call lines Full-duplex speakerphone for handsfree calls Headset support (modular connector) Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer Inline power support (based on 802.3af standard) which eliminates power adapters. AC power adapter (included) Enhanced busy lamp fields* Set paging*
*Availability of feature dependant on your phone system or service provider.

Requirements

SIP-based IP PBX system or network installed and running with a SIP account created for the 53i phone. Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS). 802.3af Ethernet/Fast Ethernet LAN Category 5/5e straight through cabling Power over Ethernet (PoE) inline power injector (optional accessory necessary only if your network provides no inline power and if you do not use the IP Phones power adapter).

Model 53i IP Phone Installation Guide 1

About This Guide

This manual describes how to physically set up your new 53i. Not all features listed are available by default and some may depend on your phone system or service provider. Contact your system administrator if you have any questions on what features and services are available to you on your system. This guide complements the SIP IP Phone Aastra 53i, 55i, 57i, 57i CT Administrator Guide and the Aastra Model 53i User Guide. SIP IP Phone Aastra 53i, 55i, 57i, 57i CT Administrator Guide is designed for network administrators, system administrators, developers and partners who need information on installing this product on an IP network. Aastra Model 53i User Guide explains the most commonly used IP telephone features for an end user. These guides along with release notes, system updates, etc. can be downloaded from our Web site at www.aastratelecom.com/IPPhones.
Model 53i IP Phone Installation Guide

Phone Parts

When you unpack your phone, you should ensure that you have all of the following items. If any part is missing, contact the supplier of your phone.
Wall Mount Drilling Template

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Telephone

Handset

Handset Cord

Programmable Key Card

Telephone Base Desk Legs

Power Adapter

Ethernet Cable
53i Installation Guide Screws and Anchors for Wall Mounting
Optional Accessories (Not Included)
PoE (Power over Ethernet) Inline Power Injector
Additional Ethernet Cable (category 5/5e straight through cable)
A PoE (Power over Ethernet) inline power injector supplies 48v power to the 53i through the Ethernet Cable on pins 4 & 5 and 7 & 8.
Warning: Do not use this PoE inline power injector to power other devices.

Key Panel

6 programmable keys with LEDs High quality speakerphone HAC handset
Goodbye key Options key Hold key Redial Key Volume control Navigational keys 3-line LCD screen Message waiting lamp Keypad Speakerphone/headset toggle key Mute key 3 call appearance lines

Key Description*

Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options. Hold key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial key twice simultaneously redials the last dialed number. Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker. See "Adjusting the Volume" on page 21 for more information. Line/Call Appearance key - Connects you to a line or call. The Aastra 53i IP phone supports up to 3 line keys.

Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone. See "Customizing your phone" on page 15 for more information. Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute).
Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances. While in the Options List, these keys allow you to exit or enter the current option. When you are editing entries on the display, pressing the LEFT arrow key erases the character on the left; pressing the RIGHT arrow key sets the option. Programmable keys - 6 Top Keys: programmable hard keys (up to 6 programmable functions). The following are the default functions for the programmable keys on the 53i IP phone: 1 - SAVE Allows you to save numbers and/or names to the Directory. Using this key, you enter the number, name, and line (or speeddial key) to record in the Directory List. Allows you to delete entries from the Directory List and Callers List. (Must enter the Directory or Callers list and select an entry, then press twice to delete entry). Displays up to 200 names and phone numbers (stored in alphabetical order) Accesses the last 200 calls received. Transfers the active call to another number Begins a conference call with the active call.

2 - DELETE

3 - DIRECTORY 4 - CALLERS LIST 5 - TRANSFER 6 - CONFERENCE
Note: For more information about programming keys 3, 4, and 5 to perform specific functions, see the Aastra Model 53i User Guide.
*See the Aastra 53i User Guide for more information about each of these keys.

Installation and Setup

The 53i can be setup to share a network connection with another network device. Power can be provided by the supplied power adapter or by an 802.3af compliant network power source or with a PoE inline power injector (optional accessory). If your System Administrator has already setup your phone, please refer to the 53i User Guide for call handling information or contact your System Administrator.
Direct or Shared Network Connection
The phone can be set up as a direct network connection to the Ethernet wall jack or as a shared network connection as a pass-through if connecting the phone to a computer or another network device.
Direct Network Connection
Located at the top of the phone are two fully switched 10/100 Mbps Ethernet cable ports. The port marked with LAN is used to connect the phone to the network, as well as provide power to your phone (if required). See "Connecting to the Network and to Power" on page 9 for more information.

Power Adapter Connection

Network Jack (if Inline power provided, do not install the power adapter) Separate Network Jack

To Network

Other Network Devices
Shared Network Connection
To connect a network device (such as a computer) to the phone, connect an Ethernet Cable into the network port on the top of the phone marked with PC. Plug the other end of the Ethernet cable into the network jack on the network device you are sharing the network connection with.
To Other Network Device Network Jack (if Inline power provided, do not install the power adapter) Ethernet Cables
Note: The PC jack on the 53i does not supply inline power onto other network devices. All Ethernet cables used must be minimum category 5/5e straightthrough cables, such as the cable provided with your phone.
Connecting to the Network and to Power Power Adapter
Use the power adapter (provided by your System Administrator) with your phone and plug your phone into a power source.

Inline Power Provided

If your network provides 802.3af compliant in-line power, the phone is powered through the network. 1. On the top of your phone, connect the Ethernet cable (provided with your phone) into the network port marked with LAN. 2. Plug the other end of the Ethernet Cable directly into the network jack on the wall.

Ethernet Cable Network Jack (if Inline power provided, do not install the power adapter)
Inline Power Not Provided
If your network does not provide 802.3af compliant in-line power, you have to install the power adapter or the PoE inline power supply (optional accessory). 1. On the top of your phone, connect the Ethernet cable (provided with your phone) into the network port marked with LAN. 2. On the PoE power injector, plug the other end of the Ethernet cable into the network jack marked as indicated in the following illustration. 3. On the PoE power injector, connect an additional Ethernet cable into the network port as indicated in the following illustration. 4. Plug the other end of the Ethernet cable into the network jack on the wall. 5. Plug the PoE power injector into a power outlet. Model 53i IP Phone Installation Guide 9
PoE Power injector (if Inline power or the power adapter are not provided)

Ethernet Cables

To PoE
Network Jack Power Outlet

To Phone

To Network Jack
Note: You should connect the power supply to a surge protector or power bar. All Ethernet cables used must be minimum category 5/5e straight-through cables, such as the cable provided with your phone.
10 Model 53i IP Phone Installation Guide
Connecting a Handset or Headset
Turn the phone over and locate the handset jack marked j. Insert one end of handset cord into the jack until it clicks into place. Then route the handset cord through the groove as shown in the illustration below. Attach the handset to the other end of the handset cord.

To Headset

To Handset
Turn the phone over and locate the headset jack marked f. Insert the headset cord into the jack until it clicks into place. Then route the headset cord through the groove as shown in the above illustration.

Headset (Optional)

Desk or Wall Installation

Install on the Desk

The desk installation for the 53i IP phone consists of two legs that attach to the back of the phone near the top corners. A total of four different viewing angles allows users to personalize their phone viewing preference. Attach each leg by inserting the tabs on the leg into the slots on the bottom of the phone. There are three pair of leg slots on each corner of the phone; each leg uses two pairs (1&2, or 2&3) giving two leg positions designating different viewing angles. Furthermore, the legs can be reversed which offer two additional viewing angles. For a higher viewing angle, use the second and third slots from the top. For a lower viewing angle, use the first and second slots from the top. Then push the stand towards the phone until it snaps into place.

Three leg slot locations for customizing the height of the desk phone.

20.7 deg. Incline Angle

23.3 deg. Incline Angle

26.6 deg. Incline Angle

30.9 deg. Incline Angle

Total 4 Viewing Angles

12 Model 53i IP Phone Installation Guide

Install on the Wall

The 53i IP phone has two pre-drilled wall mounting holes on the back of the phone. Using the provided wall mount drilling template, locate and mark the position for the mounting screws on the wall. Depending on the wall type, you may need to use wall anchors. Both the screws and wall anchors are included with your phone. Place the wall mount holes on the phone over the screw heads on the wall and pull down to lock the phone in.

Wall Mount Holes

Note: You may wish to purchase a short Ethernet cable from a local supplier for a wall installation. Also, if 802.3af compliant in-line power is not provided on your network, and you are installing the 53i on a wall using a PoE in-line power injector, you may also wish to use an equivalent flat Ethernet cable rather than the one provided.
Inserting the Key Card on your Phone
This card contains the label identification spaces for 6 programmable keys. 1. Remove the clear plastic lens from the top front panel of the telephone by gently pressing down on the lens and sliding upward. 2. Place the card into the programmable key card slot on the top front panel of the telephone using the indentation of the plastic for alignment. 3. With one hand holding the label card in place, gently slide the clear plastic lens into the slots at the top of the programmable key panel.
14 Model 53i IP Phone Installation Guide

Customizing your phone

There is a list of configuration options, accessed by pressing the button on the phone. You can access some of these options via the Aastra Web UI also. The following table indicates the options and the method you can use to access these options on your phone. Phone Option Language Time and Date Time Date Time and Date Formats Time Server Time Zone Daylight Savings Time Ring Tones/Tone Sets Clear Message Waiting Contrast Level Backlight Live Dialpad Set Audio Audio Mode Headset Mic Volume Call Forward Number Mode No. of Rings Phone Status Network Status Firmware Version Restart Phone User Password Phone Lock Access from Phone UI Access from Aastra Web UI
Accessing Your Options via the Phone UI
1. Press the Options key on the phone to enter the options list. 2. To go to an Option, use and to scroll through the list, or press the number corresponding to the Option. 3. Press the Show softkey, the button, or press the digit number of the corresponding option to select an option. 4. Use the softkeys to change a selected option. 5. Press the Done softkey at any time to exit the option and save the change. 6. Press the Cancel softkey, the button, or the N button at any time to exit without saving changes. Model 53i IP Phone Installation Guide 15

Accessing Your Options via the Aastra Web UI
You can use the following procedure to access the phone options using the Aastra Web UI. Aastra Web UI 1. Open your web browser and enter the phones IP address or host name into the address field. If the browser is using HTTP, the following redirect screen displays, followed by the Security Alert window. This process redirects HTTP to use HTTPS for a more secure connection.
2. Click YES to accept the certificate 3. At the prompt, enter your username and password and click. The Network Status window displays for the IP phone you are accessing.
Note: For a user, the default user name is user and the password field is left blank.
16 Model 53i IP Phone Installation Guide
The Network Status window displays for the IP phone you are accessing.
4. You can logout of the Aastra Web UI at any time by clicking Log Off. The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings.

Reference

For more information about changing your options using the Aastra Web UI, see the Aastra Model 53i IP Phone User Guide.

Language

Select a language that you would like your phone to use for displaying prompts and menus.
Note: Supported languages may vary depending on configuration. Contact your Network Administrator for list of available languages.

Time and Date

Use these options to set the local time on the phone. Depending upon the configuration, time set here may be overwritten by the time on your phone system. If you are having problems with this, contact your Network Administrator. Time Server Talk to your Network Administrator before making changes to this option. If the Time Server option is enabled, the display shows the IP address where the phone is getting time and date information from on the Network. Whenever the phone starts up, it will automatically attempt to find the Time Server. If the Time Server is not found and unknown to the phone, the IP address will display as 0.0.0.0, and the time and date in the main screen displays the equivalent of 12:00 am Jan. 1st 2000". If the Time Server option is disabled, the display shows Network Time Disabled. You can set the time and date manually on your phone.
Set Time This option shows the Network time, if the Time Server option is enabled. It also allows you to set the time manually.
Note: if you set the time manually, the phone will not try to synchronize the time with a timeserver until the next time it is restarted.
Time Format Select a time format for how time displays on your phone (12h or 24h clock). Set Date This option shows the Network date, if the Timeserver option is enabled. It also allows you to enter the date manually.

Note: if you set the date manually, the phone will not synchronize the date with a timeserver until the next time it is restarted.
Date Format Choose from a list of formats for how the date displays on your phone. Time Zone Choose your current time zone. Select your country by scrolling through a list, or by entering the country code (i.e., CA, US), then pick from the time zone list for that country. Daylight Savings This option allows you to specify daylight savings.

Set Ring Tone/Tone Set

Use these options to set the preference of ring tone and call progress tones for your phone. Ring Tone Press the Change softkey to select one of the five ring tones or silent. Use the volume bar to increase or decrease the ringer volume level. Tone Set Press the Change softkey to select one of the seven predefined tone sets for the phone to play country specific call progress tones such as dial tone, ringing tone, busy tone, congestion tone, call waiting tone, and ringing cadence.

Clear Message Waiting

To clear the Message Waiting Light, select the Clear softkey. The light will flash again when there are new messages waiting.

Contrast Level

Use these options to set the preference of contrast level and backlight for your phone. Contrast Level Use the Change softkey to cycle through eight contrast settings, which brighten or darken the display.
18 Model 53i IP Phone Installation Guide
Backlight Use the Change softkey to cycle through different backlighting options of OFF, ON, or Auto. Auto backlighting sets the phone to turn off the backlighting after a period of inactivity; the idle period is user definable under the Advanced softkey when you select the Auto option. The backlight is turned on with a key press or state change on the phone.

Live Dialpad*

This option turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 53i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the initiates a call to that number. Press the Change softkey to turn ON or OFF the dial pad mode.

Set Audio

The 53i allows you to use a handset, a headset, or handsfree to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls. There are four audio mode options to choose from: Audio Mode Option Description Speaker This is the default setting. Calls can be made or received using the handset or handsfree speakerphone. In handset audio mode, pressing the button on the phone switches to handsfree speakerphone. In Speaker audio mode, lift the handset to switch to the handset. Choose this setting if you want to make or receive all calls using a handset or headset. Calls can be switched from the handset to headset by pressing the button on the phone. To switch from the headset to the handset, lift the handset. Incoming calls are sent to the handsfree speakerphone first when the button is pressed. By pressing the button again, you can switch back and forth between the handsfree speakerphone and the headset. At anytime, lifting the handset switches back to the handset from either the handsfree speakerphone or the headset. Incoming calls are sent to the headset first when the button is pressed. By pressing the button again, you can switch back and forth between the headset and the handsfree speakerphone. At anytime, lifting the handset switches back to the handset from either the headset or the handsfree speakerphone.

Headset

Speaker/Headset

Headset/Speaker

Headset Mic Volume
To adjust the headset microphone volume, press Advanced after selecting the audio option, and then select the Low, Medium, or High volume level.

Call Forward

Use this option to call forward your phone. Use the and buttons to move between the fields to set the call forward Number, Mode, and No. Rings. The selectable call forward mode includes: All, Busy, NoAns (No Answer), BusyNoAns (Busy No Answer), or Off; this is selected via the and buttons.

Network

This is a system administrator level-only option, and requires a password to access. See the SIP IP Phone Aastra 53i, 55i, 57i, 57i CT Administrator Guide for details.

SIP Settings

Phone Status
This option allows you to: View your network status including your phones IP and MAC address View your firmware version Restart your phone There is also a system administrator level-only option to reset the phone to factory default settings. See your system administrator for details.

User Password

Use this option to change your user password. Valid values for entering a password are 0 to 4294967295 (integers only; symbols and alpha characters are not allowed). Default password is an empty string "" (field is blank).

Phone Lock

Use this option to lock the phone from unauthorized users. When the phone is locked, users are unable to dial from the phone unless it has been unlocked. To unlock the phone, press the button and enter either the user or administrator password.
Note: While the phone is locked, only emergency number dialing is permitted. The default permissible emergency numbers are 911, 999, 112, and 110; this is configurable via the WebUI or configuration file.
Hint: To quickly lock your phone, press the key.

button followed by the

20 Model 53i IP Phone Installation Guide

Other Phone Features

Adjusting the Volume
Pressing the volume button speaker, and ringer volume. adjusts the receiver, headset,
To adjust the ringer volume, leave the handset in the cradle and press the volume button while there is no active call. There are 10 settings for the ringer including Off the display will temporarily indicate the current ringer volume setting. To adjust the handset volume, lift the handset and press the volume button while the handset is off hook. The handset will remain at this volume until it is adjusted again. To adjust the headset volume, press the volume button while the headset is activated (activate the headset by pressing ; ensure headset audio mode is set). The headset will remain at this volume until it is adjusted again. To adjust the speaker volume, press the volume button while the speaker is activated (activate the speaker by pressing ; ensure handsfree speakerphone audio mode is set). The speaker will remain at this volume until it is adjusted again.

Status Lights (LEDs)

The speaker LED, beside the key, and the Message Waiting Indicator (MWI) LED, on the top right of your phone, provide visual indications of your phones status.

Speaker LED

Speaker LED Status ON solid Slow Flash Rapid Flash Description Indicates a call is on Handsfree (speakerphone) Indicates you are using the headset. Indicates the call is muted. Press call off mute. to take the
Message Waiting Indicator (MWI)
MWI LED Status Slow Flash Rapid Flash Even Flash Description Indicates you have a message(s). Indicates you have an incoming call. Indicates one or more calls are on hold.

Call Timer

When you make or answer a call, the Timer shows the elapsed time of the call.

Programmable keys

There are 6 programmable hard keys on the 53i phone, located at the top, left of the front panel display. These keys are programmable up to 6 functions. The following are the default functions for the programmable keys on the 53i IP phone. Default Function SAVE
Description Allows you to save numbers and/or names to the Directory. Using this key, you enter the number, name, and line (or speeddial key) to record in the Directory List. Allows you to delete entries from the Directory List and Callers List. (Must enter the Directory or Callers list and select an entry, then press twice to delete entry). Displays up to 200 names and phone numbers (stored in alphabetical order). Accesses the last 200 calls received. Transfers the active call to another number. Begins a conference call with the active call.

DELETE

DIRECTORY CALLERS LIST TRANSFER CONFERENCE
These keys can also be set up to quickly access features such as Call return (*69) or Voicemail.
Note: Quick access features like Call return and Voicemail must first be configured on your PBX in order to work on your phone. See your system administrator for more information.
You must use the Aastra Web UI to configure the programmable key. For more information about programming keys on the 53i IP phone, see the Aastra Model 53i User Guide.
22 Model 53i IP Phone Installation Guide
Line/Call Appearance Keys
The 53i has 3 hard/line call appearance keys each with a corresponding status light. Additional line call appearances may also be set up on your phone as programmable keys. These line call appearance buttons and lights represent physical lines or calls for your extension. By pressing a line call appearance button, you connect to the line or a call it represents. The line call appearance light indicates the status of that line or call. When the phone is taken off-hook, the phone will automatically select a line for you. Line Call Appearance LED Status OFF Rapid Flash Slow Flash Description Indicates idle line or no call activity Indicates ringing on the line. Indicates a call is on hold.

Why can I only see 1 option when the installer or user guide says there are more?
The telephone screen will only show 1option at a time. To see more, press the down arrow button.
Can I turn the backlight for the screen on and off?
Yes. You can use the IP phone UI to turn ON and OFF the backlight for the screen. 1. Press the key. 2. Select Display->Backlight. 3. Press the Change key to turn the backlight on and off. 4. Press Save to save the change.
Why does the telephone wobble?
Make sure the cords are routed properly through the back of the phone, as indicated in the section, "Connecting a Handset or Headset" on page 11. Check that the leg stands have been properly snapped into place. Since the legs can be oriented in two different ways and in two different positions to offer four different phone viewing angles, check that both legs are oriented in the same direction and in the same position on either side of the phone. 24 Model 53i IP Phone Installation Guide
What is a programmable key?
There are 6 top hard keys (programmable up to 6 functions), located at the top of the front panel. These are keys that you can set to perform specific functions and access enhanced services provided by third parties (for example, XML applications). See the section "Programmable keys" on page 22 or refer to your Aastra Model 53i User Guide. for more information.
Model 53i IP Phone Installation Guide 25

Limited Warranty

Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period. If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials. If it is necessary to replace the telephone set, it may be replaced with a refurbished telephone of the same design and color. If it should become necessary to repair or replace a defective or malfunctioning telephone set under this warranty, the provisions of this warranty shall apply to the repaired or replaced telephone set until the expiration of ninety (90) days from the date of pick up, or the date of shipment to you, of the repaired or replacement set, or until the end of the original warranty period, whichever is later. Proof of the original purchase date is to be provided with all telephone sets returned for warranty repairs.

Exclusions

Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company. This warranty does not extend to damage to products resulting from improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural causes such as storms or floods, after the telephone is in your possession. Aastra Telecom shall not be liable for any incidental or consequential damages, including, but not limited to, loss, damage or expense directly or indirectly arising from the customers use of or inability to use this telephone, either separately or in combination with other equipment. This paragraph, however, shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal, family or household purposes. This warranty sets forth the entire liability and obligations of Aastra Telecom with respect to breach of warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability.

Warranty Repair Services

Should the set fail during the warranty period; In North America, please call 1-800-574-1611 for further information. Outside North America, contact your sales representative for return instructions. You will be responsible for shipping charges, if any. When you return this telephone for warranty service, you must present proof of purchase.

After Warranty Service

Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions; In North America, contact our service information number: 1-800-574-1611. Outside North America, contact your sales representative. Note: Repairs to this product may be made only by the manufacturer and its authorized
agents, or by others who are legally authorized. This restriction applies during and after the warranty period. Unauthorized repair will void the warranty.

Numerics

53i line settings 23
key card 14 Key Description 4

audio, setting 19

language 17 lights or LEDs MWI 21 speaker 21 status 21 locking the phone 20

backlight 19

call forward 20 call timer 22 Connecting Direct Network 7 Handset or Headset 11 Shared Network 8 To Power 9 To the Network 9 contrast level, setting 18 Customizing your phone 15
message waiting, clearing 18 microphone volume, headset 20 MWI (message waiting indicator) 21
network configuration settings for 20 network connection, direct 7 network connection, shared 8
date setting date 18 setting format 18 daylight savings 18 delete key 6, 22 dialpad, live 19

Optional Accessories 3

phone features 1 phone parts 3 phone status 20 PoE 3 power adapter 9 programmable keys 22
Ethernet Cable 8, 9 Ethernet wall jack 7
Handset, connecting 11 headset mode 19 Headset, connecting 11 headset, making and receiving calls with 23 headset/speaker mode 19

53i, 55i, 57i, 57i C CT

SIP I SI IP PHONE

Release Note Release 2.0

RN-00 1029-00 Rev 01
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.
Copyright 2007 Aastra Telecom. www.aastra.com All Rights Reserved.

Contents

About this Document.... 1 General Information.... 2 Release Content Information... 2 Hardware Supported.... 2 Bootloader Requirements... 2 IP Phone Models.... 3 Model 53i IP Phone.... 4 Model 55i IP Phone.... 5 Model 57i IP Phone.... 6 Model 57i CT IP Phone.... 7 Optional Equipment (for 55i, 57i, and 57i CT only).. 8 Model 536EM Expansion Module (for all models).. 9 Module 560EM Expansion Module (for 57i and 57i CT only).. 9 Changes in 2.0.1, Build 2000... 10 Daylight Savings Time Change... 10 Contacting Aastra Telecom Support... 20
RN-001024-00, Rev 01, Release 2.0
SIP IP Phone Models 53i, 55i, 57i, and 57i CT Release Note 2.0

About this Document

This document provides an introduction to Aastras new 5i Series IP phones (53i, 55i, 57i, and 57i CT), Release 2.0. It also provides a brief overview of the features on each phone and optional equipment that may be purchased to work with the IP phones. For more detailed information about the features associated with each phone, and for information on how to use the phones, see your phone-specific SIP IP Phone Installation Guide and the SIP IP Phone User Guide. For detailed information about more advanced features, see the SIP IP Phone Administrator Guide. Topics in this release note include: General Information (release content, hardware supported, bootloader requirements) IP Phone Models Optional Equipment (for 55i, 57i, and 57i CT only) Contacting Aastra Telecom Support Contacting Aastra Telecom Support
RN-001029-00, Rev 01, Release 2.0
IP Phone Release Notes 2.0 General Information

General Information

Release Content Information
This document provides release content information on the Aastra 53i, 55i, 57i, and 57i CT SIP IP phone firmware.
Model 53i 55i 57i 57i CT Release Name Generic SIP Generic SIP Generic SIP Generic SIP Release Version 2.0 2.0 2.0 2.0 Release Filename FC-001086-00-01 FC-001087-00-01 FC-001088-00-01 FC-001089-00-01 Release Date February 2007 February 2007 February 2007 February 2007

Hardware Supported

This release of firmware is compatible with the following Aastra IP portfolio products: 53i 55i 57i 57i CT

Bootloader Requirements

This release of firmware is compatible with the following Aastra IP portfolio product bootloader versions: 53i - Bootloader 2.0.1.1055 or higher 55i - Bootloader 2.0.1.1055 or higher 57i - Bootloader 2.0.1.1055 or higher 57i CT - Bootloader 2.0.1.1055 or higher
SIP IP Phone Models 53i, 55i, 57i, 57i CT Release Notes IP Phone Models

IP Phone Models

Congratulations on your purchase of Aastras new release of the 5i Series IP Phones (53i, 55i, 57i, and 57i CT)!
The IP Phone Models 53i, 55i, 57i, and 57i CT are multi-line open-standards desktop phones that communicate over an IP network allowing you to receive and place calls in the same manner as a regular business telephone. The Aastra 53i is designed for use by the occasional users to the power users. The Aastra 55i is designed for the power users and executives who require a graphical display for advanced XML applications. The Aastra 57i is designed for the power users and executives who require a large graphical display for advanced XML applications. The Aastra 57i CT is designed for the power users, executives, and warehouse, support, and retail staff who require mobility within a single site facility. It includes an integrated WDCT cordless mobility handset for coverage of up to 300,000 square feet. Built on Aastras global form factor, the 5i Series IP phones maintain the same quality and features that you are accustomed to with our existing IP phone family - benefits without the compromise.

IP Phone Release Notes 2.0 IP Phone Models

Model 53i IP Phone

Model 53i SIP IP phone offers the following features: 3-line LCD screen 6 top keys: programmable hard keys (up to 6 programmable functions) 3 call appearance lines with LEDs Supports up to 9 call lines
Full-duplex speakerphone for handsfree calls Headset support (modular connector) Built-in two-port, 10/100 Ethernet switch - lets you share a connection with your computer Inline power support (based on 802.3af standard) which eliminates power adapters. AC power adapter (included) Enhanced busy lamp fields* Set paging*
*Availability of feature dependant on your phone system or service provider.

Model 55i IP Phone

Model 55i SIP IP phone offers the following features:. 8 line graphical LCD screen (144 x 75 pixels) with white backlight 12 programmable keys 6 Top keys: programmable hard keys (up to 6 programmable functions) 6 Bottom keys: programmable state-based softkeys (up to 20 programmable functions) 4 call appearance lines with LEDs Supports up to 9 call lines Full-duplex speakerphone for handsfree calls Headset support (modular connector) Built-in-two-port, 10/100 Ethernet switch - lets you share a connection with your computer. Inline power support (based on 802.3af standard) which eliminates power adapters. AC power adapter (included) Enhanced busy lamp fields* Set paging*

Model 57i IP Phone

Model 57i SIP IP phone offers the following features: 11 line graphical LCD screen (144 x 128 pixels) with white backlight 12 multi-functional softkeys 6 Top Keys: programmable static softkeys (up to 10 programmable functions) 6 Bottom Keys: programmable state-based softkeys (up to 20 programmable functions) 4 call appearance lines with LEDs Supports up to 9 call lines Full-duplex speakerphone for handsfree calls Headset support (modular connector) Built-in-two-port, 10/100 Ethernet switch - lets you share a connection with your computer. Inline power support (based on 802.3af standard) which eliminates power adapters. AC power adapter (included) Enhanced busy lamp fields* Set paging*

Model 57i CT IP Phone

Model 57i CT SIP IP phone offers the following features: Base Unit 11 line graphical LCD screen (144 x 128 pixels) with white backlight 12 multi-functional softkeys 6 Top Keys: programmable static softkeys (up to 10 programmable functions) 6 Bottom Keys: programmable state-based softkeys (up to 20 programmable functions) 4 call appearance lines with LEDs Supports up to 9 call lines Full-duplex speakerphone for handsfree calls Headset support (modular connector) Built-in-two-port, 10/100 Ethernet switch - lets you share a connection with your computer. Inline power support (based on 802.3af standard) which eliminates power adapters. AC power adapter (included) Enhanced busy lamp fields* Set paging* Cordless Handset and Charging Base

Cordless Handset Features 5 line backlit display screen 2 multi-functional softkeys Programmable function key supports up to 14 functions Vibration Alerter Headset Jack Desk charging stand
RN-001029-00, Rev 01, Release 2.0 7
IP Phone Release Notes 2.0 Optional Equipment (for 55i, 57i, and 57i CT only)
Optional Equipment (for 55i, 57i, and 57i CT only)

Description

In addition to the release of the new IP phones, Aastra offers optional expansion modules you can attach to the 55i, 57i, or 57i CT IP phones to provide even more softkey capability. Aastra offers the following two expansion modules for your phone: 536EM - Provides an additional 36 softkeys (for 55i, 57i, and 57i CT) 560EM - Provides an additional 60 softkeys (for 57i and 57i CT only)
Up to 3 expansion modules can be piggy backed to a phone providing up to an additional 108 softkey capability on the 536EM, and up to an additional 180 softkey capability on the 560EM. The Aastra 536EM and Aastra 560EM expansion modules cater to the telephone attendant application. It is designed for the receptionists, administrative assistants, call center agents, power users, and executives who need to monitor and manage large volume of calls on a regular basis. Built on our global form factor, the Aastra 536M and Aastra 560M supports the Aastra 50i Series of IP phones. Functionally, both the Aastra 536EM and Aastra 560EM expansion modules support the same softkey feature set including speeddial, call appearance line, shared call and bridged line appearances, and Busy Lamp Field (BLF). Building on the phones ease of use and deployment, the Aastra 536EM and Aastra 560EM expansion modules can be put into service quickly. The phone requires no new cabling, as both power and signaling are provided directly from the IP phone. You can configure the module keys centrally via the configuration file or manually via the Aastra Web UI.
SIP IP Phone Models 53i, 55i, 57i, 57i CT Release Notes Optional Equipment (for 55i, 57i, and 57i CT only)
Model 536EM Expansion Module

(for all models)

536EM Expansion Module
The 536EM module adds 36 additional softkeys to the IP phone models 55i, 57i, and 57i CT. The 536EM provides paper labels for each softkey. Up to 3 modules can be piggy-backed to provide up to 108 additional softkeys for the phone.
Module 560EM Expansion Module
(for 57i and 57i CT only)
The 560EM module adds 60 additional softekeys to the IP phone models 57i and 57i CT (using the 3 function keys on the bottom right of the unit). The 560EM Expansion 560EM module provides an LCD Module display for displaying softkey labels. Up to 3 modules can be piggy-backed to provide up to 180 additional softkeys for the phone.

IP Phone Release Notes 2.0 Changes in 2.0.1, Build 2000
Changes in 2.0.1, Build 2000
This section describes the daylight savings time change on the IP phones. This change applies to all IP Phone models (53i, 55i, 57i, 57i CT).
Daylight Savings Time Change
The following table describes the change in Release 2.0.1, Build 2000.
Feature All Models New federally mandated Daylight Savings Time (DST) observance This feature incorporates the new changes made to the United States DST into the IP phones. Description
New Federally Mandated Daylight Savings Time (DST) Observance The Aastra IP Phones now incorporate the new federally mandated DST observance change. This change became affective starting in 2007. The US has made a change to its daylight savings time observance starting in 2007. The Energy Policy Act of 2005 mandates that DST will now begin at 2:00 A.M. on the second Sunday in March and revert to Standard time on the first Sunday in November. In 2007, DST begins March 11th, 2007, and ends November 4th, 2007.
Note: In previous years, the DST began on the first Sunday of April and ended on the first Sunday of October.
The changes to daylight savings time applies to the U.S. and Canada, but may impact other countries outside North America.
SIP IP Phone Models 53i, 55i, 57i, 57i CT Release Notes Changes in 2.0.1, Build 2000
Setting Time Zone and DST via IP Phone UI (User and Admin) Use the following procedures to set time zone and daylight savings time on the IP phones using the IP Phone UI.

IP Phone UI

Step Action Set Time Zone 5 Press on the phone to enter the Options List. Select Time and Date. Select option Time Zone. For 53i: Press * to display a list of Time Zone options. Select a Time Zone from the list of options. For valid values, see Time Zone Name/Time Zone Code Table on page 15 of this release note. Note: The default Time Zone is US-Eastern. Press Done to save the Time Zone you selected. Press Done again to exit the Options Menu. Press on the phone to enter the Options List.
Set Daylight Savings Time Select Time and Date. Select Daylight Savings. Select a Daylight Savings time from the list of options. Valid values are: OFF 30 min summertime 1 hr summertime automatic Note: The default for Daylight Savings is Automatic. To disable the time zone and DST, set Daylight Savings to OFF. Press Done to save the Daylight Savings value you selected. Press Done again to exit the Options Menu.
Setting Time Zone and DST via Configuration Files (Admin only) Use the following procedures to set time zone and daylight savings time on the IP phones using the configuration files.

Configuration Files

Step Action Set Time Zone Using a text-based editing application, open the <mac>.cfg or aastra.cfg file. Enter the following parameters: time zone name: <timezone name> time zone code: <time zone code> Notes: 1. The default time zone name is US-Eastern. The default time zone code is EST. 2. For information about each time zone parameter, see Time Zone and DST Configuration File Parameters on page page 13. 3. For available time zone names and codes, see Time Zone Name/Time Zone Code Table on page 15. Save the changes and close the <mac>.cfg or the aastra.cfg file. You must restart the phone to apply the changes. Press on the phone to enter the Options List. Select Phone Status. Select Restart Phone and press Restart. Using a text-based editing application, open the <mac>.cfg or aastra.cfg file. Enter the following parameter: dst config: <0, 1, 2, or 3> Notes: 1. The default DST is 3 (automatic). 2. For information about valid values for DST, see Time Zone and DST Configuration File Parameters on page page 13. 3 Save the changes and close the <mac>.cfg or the aastra.cfg file. You must restart the phone to apply the changes.
Set Daylight Savings Time
Step 6 Action Press on the phone to enter the Options List.
Select Phone Status. Select Restart Phone and press Restart.
Time Zone and DST Configuration File Parameters
Parameter dst config Daylight Savings (in Phone UI) Description Format Default Value Range
IP phone UI Configuration Files
Options->Time and Date->Daylight Savings aastra.cfg, <mac>.cfg
Enables/disables the use of daylight savings time. Integer - OFF 1 - 30 min summertime 2 - 1 hr summertime 3 - automatic dst config: 0

Example

Parameter time zone name Time Zone (in Phone UI) Description Format Default Value Range Example
Options->Time and Date->Time Zone aastra.cfg, <mac>.cfg
Assigns a time zone name to the time server. Text US-Eastern See Time Zone Name/Time Zone Code Table below. time zone name: US-Central
Parameter time zone code Time Zone (in Phone UI) Description Format Default Value Range Example

Time Zone Name VA-Vatican YU-Belgrade

Time Zone Code CET CET

IP Phone Release Notes 2.0 Contacting Aastra Telecom Support
Contacting Aastra Telecom Support
If youve read this release note, and consulted the Troubleshooting section of your phone models manual and still have problems, please send inquiries via email to support@aastra.com.
Generic SIP IP Phone Models 53i, 55i, 57i, 57i CT

2.0 Release Notes

Copyright 2007 Aastra Telecom. All rights reserved. Information in this document is subject to change without notice. Aastra Telecom assumes no responsibility for any errors that may appear in this document. Product capabilities described in this document pertain solely to Aastra Telecom's marketing activities in the U.S. and Canada. Availability in other markets may vary. RN-001029-00 Rev 01 SIP IP Phones Release 2.0 February 2007