KN8 Series

(KN8 Ultra/KN8)

AMD Athlon 64/64FX Dual Core System Board Socket 939

Users Manual

4200-0461-01 Rev. 1.00
Copyright and Warranty Notice
The information in this document is subject to change without notice and does not represent a commitment on part of the vendor, who assumes no liability or responsibility for any errors that may appear in this manual. No warranty or representation, either expressed or implied, is made with respect to the quality, accuracy or fitness for any particular part of this document. In no event shall the manufacturer be liable for direct, indirect, special, incidental or consequential damages arising from any defect or error in this manual or product. Product names appearing in this manual are for identification purpose only and trademarks and product names or brand names appearing in this document are the property of their respective owners. This document contains materials protected under International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed without the expressed written permission of the manufacturer and authors of this manual. If you do not properly set the motherboard settings, causing the motherboard to malfunction or fail, we cannot guarantee any responsibility.

Table of Contents

Chapter 1.

1-1. 1-2.

Introduction... 1-1
Features & Specifications..1-1 Layout Diagram (KN8 Ultra/KN8)...1-3

Chapter 2.

2-1. 2-2. 2-3. 2-4.

Hardware Setup... 2-1

Install The Motherboard...2-1 Install CPU, Heatsink and Fan Assembly..2-2 Install System Memory...2-4 Connectors, Headers and Switches...2-6 (1). ATX Power Input Connectors...2-6 (2). FAN Power Connectors...2-7 (3). CMOS Memory Clearing Header..2-8 (4). Front Panel Switches & Indicators Headers..2-9 (5). Additional USB Port Headers..2-10 (6). Wake-up Header...2-11 (7). Floppy and IDE Disk Drive Connectors..2-12 (8). Serial ATA Connectors...2-13 (9). Status Indicators...2-14 (10). PCI Express x16 Slot..2-15 (11). PCI Express x1 Slots...2-16 (12). Front Panel Audio Connection Header..2-17 (13). Internal Audio Connectors...2-18 (14). Back Panel Connectors...2-19

Chapter 3.

3-1. 3-2. 3-3. 3-4. 3-5. 3-6. 3-7. 3-8. 3-9.

BIOS Setup... 3-1

SoftMenu Setup...3-2 Standard CMOS Features...3-4 Advanced BIOS Features...3-7 Advanced Chipset Features...3-9 Integrated Peripherals...3-12 Power Management Setup...3-16 PnP/PCI Configurations...3-18 PC Health Status...3-20 Load Fail-Safe Defaults...3-22

3-10. 3-11. 3-12. 3-13.

Load Optimized Defaults...3-22 Set Password...3-22 Save & Exit Setup....3-22 Exit Without Saving...3-22 Install nVidia nForce Chipset Driver.. A-1 Install Realtek Audio Driver.. B-1 Install CoolnQuiet Driver... C-1 Install USB 2.0 Driver...D-1 ABIT EQ (The Hardware Doctor Utility).. E-1 FlashMenu (BIOS Update Utility).. F-1 NVRaid Floppy Disk..G-1 Troubleshooting (Need Assistance?)..H-1 How to Get Technical Support.. I-1
Appendix A. Appendix B. Appendix C. Appendix D. Appendix E. Appendix F. Appendix G. Appendix H. Appendix I.

Introduction

Chapter 1. Introduction
1-1. Features & Specifications

1. CPU

Supports AMD Athlon 64/64FX Dual Core 939-pin K8 CPU with 2GHz system bus using Hyper Transport Technology Supports AMD K8 CPU Cool n Quiet Technology Four 184-pin DIMM sockets Supports 4 DIMM Dual DDR 400/333/266 non-ECC un-buffered memory Supports maximum memory capacity up to 4GB

Chapter 2

2-2. Install CPU, Heatsink and Fan Assembly
Please pay attention to the following notices before installing the CPU and heatsink/fan assembly. 1. Always use the processor with the Heatsink and Fan Assembly installed. 2. Do not touch the pins on the processor. 3. If you ever need to reinstall the Heatsink and fan Assembly, please clean the heatsink surface and apply new thermal interface material first. 3. Lower the locking lever to the fully locked position.
1. Pull out the socket locking lever slightly, then lift it up. 4. Apply thermal interface material.
2. Align the corner with triangle mark of the processor with the marking on the motherboard, and then place the processor vertical down into the socket.
5. Place the heatsink and fan assembly onto the retention frame. Match the heatsink clip with the socket mounting lug. Hook the spring clip to the mounting lug.
6. On the other side, push the retention clip straight down to lock into the plastic lug on the retention frame.
7. Turn the cam lever to lock into the retention frame.
8. Attach the four-pin power plug from the heatsink and fan assembly to the CPU FAN connector. For detailed information on how to install your heatsink and fan assembly, please refer to the instruction manual that came packed with the heatsink and fan assembly you bought.
2-3. Install System Memory
This motherboard provides four 184-pin DDR DIMM slots for Single/Dual Channel DDR 400/333/266 memory modules with memory expansion size up to 4GB. Table 2-1. Valid Memory Configurations Bank Bank 0, 1 (DIMM1) Bank 2, 3 (DIMM2) Bank 4, 5 (DIMM3) Bank 6, 7 (DIMM4) Memory Module 256, 512MB, 1GB 256, 512MB, 1GB 256, 512MB, 1GB 256, 512MB, 1GB Total System Memory Total Memory 256MB ~ 1GB 256MB ~ 1GB 256MB ~ 1GB 256MB ~ 1GB 256MB ~ 4GB
Table 2-2. Unbuffered DIMM Support For AMD 939-pin Processor Data Bus DIMM1 Single rank Double rank Empty 64-bits (Single Channel) Empty Single rank Single rank Double rank Double rank Single rank Double rank Empty 128-bits (Dual Channel) Empty Single rank Single rank Double rank Double rank DIMM2 N/A N/A N/A N/A N/A N/A N/A N/A Single rank Double rank Empty Empty Single rank Single rank Double rank Double rank DIMM3 Empty Empty Single rank Double rank Single rank Double rank Single rank Double rank Empty Empty Single rank Double rank Single rank Double rank Single rank Double rank DIMM4 N/A N/A N/A N/A N/A N/A N/A N/A Empty Empty Single rank Double rank Single rank Double rank Single rank Double rank Default Setting DDR400 DDR400 DDR333 DDR400 DDR333 DDR200 DDR200 DDR200 DDR400 DDR400 DDR333 DDR400 DDR333 DDR200 DDR200 DDR200

Floppy and IDE Disk Drive Connectors
The FDC1 connector connects up to two floppy drives with a 34-wire, 2-connector floppy cable. Connect the single end at the longer length of ribbon cable to the FDC1 on the board, the two connectors on the other end to the floppy disk drives connector. Generally you need only one floppy disk drive in your system. NOTE: The red line on the ribbon cable must be aligned with pin-1 on both the FDC1 port and the floppy connector. Each of the IDE port connects up to two IDE drives at Ultra ATA/100 mode by one 40-pin, 80-conductor, and 3-connector Ultra ATA/66 ribbon cables. Connect the single end (blue connector) at the longer length of ribbon cable to the IDE port of this board, the other two ends (gray and black connector) at the shorter length of the ribbon cable to the connectors of your hard drives.
NOTE: Make sure to configure the Master and Slave relation before connecting two drives by one single ribbon cable. The red line on the ribbon cable must be aligned with pin-1 on both the IDE port and the hard-drive connector.
(8). Serial ATA Connectors These connectors are provided to attach one Serial ATA device at each channel via Serial ATA cable.
(9). Status Indicators LED1 (5VSB): This LED lights up when the power supply is connected with power source. LED2 (VCC): This LED lights up when the system power is on.
(10). PCI Express x16 Slot This slot is used to attach the next generation of graphics architecture.
(11). PCI Express x1 Slots These slots are used to attach the next generation of I/O architecture.
(12). Front Panel Audio Connection Header This header provides the connection to audio connector at front panel.
Pin Assignment Audio Mic. Audio Mic. Bias Speaker Out Right Channel X Speaker Out Left Channel
Pin Assignment Ground VCC Speaker Out Right Channel Return NC Speaker Out Left Channel Return
(13). Internal Audio Connectors These connectors connect to the audio output of internal CD-ROM drive or add-on card.
(14). Back Panel Connectors
Mouse: Connects to PS/2 mouse. Keyboard: Connects to PS/2 keyboard. LPT1: Connects to printer or other devices that support this communication protocol. COM1: Connects to external modem, mouse or other devices that support this communication protocol. OPT-OUT1: This connector provides an S/PDIF-Out connection through optical fiber to digital multimedia devices. AUDIO2: S.L./S.R. (Surround Left / Surround Right): Connects to the surround left and surround right channel in the 7.1 channel audio system. R.L./R.R. (Rear Left / Rear Right): Connects to the rear left and rear right channel in the 7.1 channel audio system. Cen./Sub. (Center / Subwoofer): Connects to the center and subwoofer channel in the 7.1 channel audio system. AUDIO1: Mic-In: Connects to the plug from external microphone. Line-In: Connects to the line out from external audio sources. Line-Out: Connects to the front left and front right channel in the 7.1-channel or regular 2-channel audio system. LAN1: Connects to Local Area Network. USB1/USB2: Connects to USB devices such as scanner, digital speakers, monitor, mouse, keyboard, hub, digital camera, joystick etc.

BIOS Setup

Chapter 3. BIOS Setup
This motherboard provides a programmable EEPROM that you can update the BIOS utility. The BIOS (Basic Input/Output System) is a program that deals with the basic level of communication between processor and peripherals. Use the BIOS Setup program only when installing motherboard, reconfiguring system, or prompted to Run Setup. This chapter explains the Setup Utility of BIOS utility. After powering up the system, the BIOS message appears on the screen, the memory count begins, and then the following message appears on the screen: PRESS DEL TO ENTER SETUP If this message disappears before you respond, restart the system by pressing <Ctrl> + <Alt> + <Del> keys, or by pressing the Reset button on computer chassis. Only when it failed by these two methods can you restart the system by powering it off and then back on. After pressing <Del> key, the main menu screen appears. Phoenix AwardBIOS CMOS Setup Utility SoftMenu Setup Standard CMOS Features Advanced BIOS Features Advanced Chipset Features Integrated Peripherals Power Management Setup PnP/PCI Configurations Esc : Quit F10 : Save & Exit Setup : Select Item (NF-CK804-6K61FA1DC-00) PC Health Status Load Fail-Safe Defaults Load Optimized Defaults Set Password Save & Exit Setup Exit Without Saving
Change CPUs Clock & Voltage NOTE: In order to increase system stability and performance, our engineering staffs are constantly improving the BIOS menu. The BIOS setup screens and descriptions illustrated in this manual are for your reference only and may not completely match what you see on your screen. In the BIOS Setup main menu, you can see several options. We will explain these options step by step in the following pages of this chapter, but let us first see a short description of the function keys you may use here. Esc: Press this button to quit the BIOS Setup. : Press these buttons to choose, in the main menu, the option you want to confirm or to modify. F10: When you have completed the setup of BIOS parameters, press this button to save these parameters and to exit the BIOS Setup menu. Users Manual

Chapter 3

3-1. SoftMenu Setup
The SoftMenu utility is ABITs exclusive and ultimate solution in programming the CPU operating speed. All the parameters regarding CPU FSB speed, multiplier factor, the AGP & PCI clock, and even the CPU core voltage are all available at your fingertips. Phoenix AwardBIOS CMOS Setup Utility SoftMenu Setup : AMD Athlon(tm) 64 Processor 3400+ : 2200MHz Default 200 AUTO 100Mhz Default 1.500 V 2.60 V Default 1.50 V Default

This item selects the voltage for DRAM slot. ! DDR Ref Voltage:
This item selects the reference voltage needed for DRAM slot to increase its conformity. ! ! nForce4 Voltage: HyperTransport Voltage: This item selects the NB voltage. This item selects the voltage for LDT Bus. ATTENTION: A wrong voltage setting may cause the system unstable or even damage the CPU. Please leave it to default settings unless you are fully aware of its consequences.
3-2. Standard CMOS Features
This section contains the basic configuration parameters of the BIOS. These parameters include date, hour, VGA card, FDD and HDD settings. Phoenix Award WorkstationBIOS CMOS Setup Utility Standard CMOS Features Date (mm:dd:yy) Thu. Jan Item Help Time (hh:mm:ss) 12 : 34 : 56 IDE IDE IDE IDE IDE IDE IDE IDE Channel Channel Channel Channel Channel Channel Channel Channel Master Slave Master Slave Master Master Master Master None None None None None None None None 1.44M, 3.5 in. None Disabled All, But keyboard 640K 1046520K 1047552K
Drive A Drive B Floppy 3 Mode Support Halt On Base Memory Extended Memory Total Memory
:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults Date (mm:dd:yy): This item sets the date you specify (usually the current date) in the format of [Month], [Date], and [Year]. Time (hh:mm:ss): This item sets the time you specify (usually the current time) in the format of [Hour], [Minute], and [Second].
IDE Channel 1 Master/Slave, IDE Channel 2 Master/Slave, IDE Channel 3 Master, IDE Channel 4 Master, IDE Channel 5 Master, IDE Channel 6 Master:
Click <Enter> key to enter its submenu: Phoenix Award WorkstationBIOS CMOS Setup Utility IDE Channel 1 Master IDE HDD Auto-Detection Press Enter Item Help IDE Channel 1 Master Access Mode Capacity Cylinder Head Precomp Landing Zone Sector Auto Auto 0 MB 0
:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults IDE HDD Auto-Detection: This item allows you to detect the parameters of IDE drives by pressing <Enter> key. The parameters will be shown on the screen automatically. IDE Channel 1 Master/Slave, IDE Channel 2 Master/Slave, IDE Channel 3 Master, IDE Channel 4 Master, IDE Channel 5 Master, IDE Channel 6 Master: When set to [Auto], the BIOS will automatically check what kind of IDE drive you are using. If you want to define your own drive by yourself, set it to [Manual] and make sure you fully understand the meaning of the parameters. Please refer to the instruction manual provided by the devices manufacturer to get the setting right. Access Mode: This item selects the mode to access your IDE devices. Leave this item to its default [Auto] setting to detect the access mode of your HDD automatically. Capacity: This item displays the approximate capacity of the disk drive. Usually the size is slightly greater than the size of a formatted disk given by a disk-checking program. Cylinder: This item configures the number of cylinders. Users Manual

Head: This item configures the number of read/write heads. Precomp: This item displays the number of cylinders at which to change the write timing. Landing Zone: This item displays the number of cylinders specified as the landing zone for the read/write heads. Sector: This item configures the number of sectors per track.
Back to Standard CMOS Features Setup Menu:
Drive A & Drive B: This item sets the type of floppy drives (usually only Drive A) installed. Floppy 3 Mode Support: This item allows you to use 3 Mode Floppy Drive in Japanese computer system by selecting drive A, B, or both. Leave this item to its default [Disabled] setting if you are not using this Japanese standard floppy drive. Halt On: This item determines whether the system stops if an error is detected during system boot-up. [All Errors]: The system-boot will stop whenever the BIOS detect a non-fatal error. [No Errors]: The system-boot will not stop for any error detected. [All, But Keyboard]: The system-boot will stop for all errors except a keyboard error. [All, But Diskette]: The system-boot will stop for all errors except a diskette error. [All, But Disk/Key]: The system-boot will stop for all errors except a diskette or keyboard error. Base Memory: This item displays the amount of base memory installed in the system. The value of the base memory is typically 640K for system with 640K or more memory size installed on the motherboard. Extended Memory: This item displays the amount of extended memory detected during system boot-up. Total Memory: This item displays the total memory available in the system.
3-3. Advanced BIOS Features
Phoenix Award WorkstationBIOS CMOS Setup Utility Advanced BIOS Features Quick Power on Self Test Enabled Item Help Hard Disk Boot Priority Press Enter First Boot Device Floppy Second Boot Device Hard Disk Third Boot Device CDROM Boot Other Device Enabled Boot Up Floppy Seek Disabled Boot Up NumLock Status On Security Option Setup MPS Version Ctrl For OS 1.4 OS Select For DRAM > 64MB None-OS2 Delay For HDD (Secs) 0 Full Screen Logo Show Enabled
:Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help F5: Previous Values F6: Fail-Safe Defaults F7: Optimized Defaults Quick Power On Self Test: When set to [Enabled], this item speeds up the Power On Self Test (POST) after powering on the system. The BIOS shorten or skip some check during the POST. Hard Disk Boot Priority: This item selects the hard disks booting priority. By pressing <Enter> key, you can enter its submenu where the hard disks detected can be selected for the booting sequence to boot up system. This item functions only when there is the option of [Hard Disk] in any one of the First/Second/Third Boot Device items. First Boot Device / Second Boot Device / Third Boot Device / Boot Other Device: Select the drive to boot first, second and third in the [First Boot Device], [Second Boot Device], and [Third Boot Device] items respectively. The BIOS will boot the operating system according to the sequence of the drive selected. Set [Boot Other Device] to [Enabled] if you wish to boot from another device other than these three items. Boot Up Floppy Seek: When the computer boots up, the BIOS detects if the system has a FDD or not. When this item is set to Enabled, if the BIOS detects no floppy drive, it will display a floppy disk drive error message. If this item is disabled, the BIOS will skip this test. The default setting is Disabled. Boot Up NumLock Status: This item determines the default state of the numeric keypad at system booting up. [On]: The numeric keypad functions as number keys. [Off]: The numeric keypad functions as arrow keys. Users Manual

3-10 ! DRAM Clock:

This item sets the DRAM clock of your DRAM module. The system may be unstable or unable to boot up if your DRAM module does not support the clock you set. When set to [By SPD], the BIOS will read the DRAM module SPD data and automatically set the DRAM clock by the value stored in it. ! CAS Latency Time:
You can select SDRAM CAS (Column Address Strobe) latency time according your SDRAM specification. ! Row Cycle Time:
This item specifies the RAS# active to RAS# active time or auto refresh time of the same bank. ! Row Refresh Cycle Time:
This item specifies the auto refresh active to RAS# active time or RAS# auto refresh time. ! Min. RAS# Active Time:
This item specifies the minimum RAS# active time. ! RAS# to CAS# Delay:
This item specifies the RAS# active to CAS# read write delay time to the same bank. ! RAS# Precharge Time:
This item specifies the RAS# precharge time. ! RAS# to RAS# Delay:
This item specifies the RAS# active to RAS# active delay time of different bank. ! Write Recovery Time:
This item specifies the time measured from the last write datum is safely registered by the DRAM. ! Write to Read Delay: This item specifies the time measured from the rising edge following the last non-masked data strobe to the rising edge of the next read command. ! Read to Write Delay:
This item specifies the read to write delay. ! DRAM Command Rate: When the host (northbridge) locates the desired memory address, it then processes the wait state of commands. ! Bank Interleaving:
Depending on your SDRAM module structure, the 4-Way setting can offer the best performance. If you choose the wrong setting, the computer system will not run in a stable manner. For detailed information on your SDRAM module, please ask your SDRAM module manufacturer.

Burst Length

DDR SDRAM modules provide a Burst mode that means an auto precharge function for programmable READ or WRITE burst lengths of 2, 4 or 8 locations. This means that if we set burst length to 8, the address bus will access 8 bytes each cycle to precharge, etc. MTRR mapping mode The item selects the MTRR mapping mode. The MTRR (Memory-Type and Range Registers) controls the access and cacheability of memory regions in the processor. 32 bit Dram Memory Hole: This item selects the method to remap the 32 bit Dram memory hole. Leave this item to its default Auto Setting.
Back to Advanced Chipset Features Setup Menu:
SSE/SSE2 Instructions: This item allows you to Enable or Disable the SSE/SSE2 (Streaming SIMD Extensions) instruction set. The default setting is Enabled. System BIOS Cacheable: Two options are available: Disabled or Enabled. When you select Enabled, you get faster system BIOS executing speed via the L2 cache.

Appendix D

ABIT EQ (The Hardware Doctor Utility)
Appendix E. ABIT EQ (The Hardware Doctor Utility)
ABIT EQ is a self-diagnostic system for PC based on motherboards designed and manufactured by ABIT Computer Corporation. It will protect PC Hardware by monitoring critical items of Power Supply Voltage, CPU & System Fans Speed, and CPU & System Temperature. The installation procedures and screen shots in this section are based on the Windows XP operating system. For other operating systems, please follow the on-screen instructions. Insert the Driver & Utility CD into the CD-ROM drive. It should execute the installation program automatically. If not, double-click the executable file at the main directory of this CD to enter the installation menu. After entering the installation menu, move your curser to [ABIT Utility] tab. Click [ABIT EQ]. The following screen appears.

Appendix E

4. Choose [Yes, I want to restart my computer now.] and click [Finish] to complete setup.
6. This screen appears. ABIT EQ shows you the status of Voltage, Fan Speed, and Temperature readings as well.
5. Execute the ABIT EQ by entering the Windows Menu [Start] $ [All Programs] $ [ABIT] $ [ABIT EQ].
FlashMenu (BIOS Update Utility)
Appendix F. FlashMenu (BIOS Update Utility)
ABIT FlashMenu is the most stable Windows-based BIOS flash available. No more worries from crashing. With one click of BIOS updating, ABIT users can flash their BIOS more easily and in less time. The installation procedures and screen shots in this section are based on the Windows XP operating system. For other operating systems, please follow the on-screen instructions. Insert the Driver & Utility CD into the CD-ROM drive. It should execute the installation program automatically. If not, double-click the executable file at the main directory of this CD to enter the installation menu. After entering the installation menu, move your curser to [ABIT Utility] tab. Click [FlashMenu]. The following screen appears.
Click [Finish] to complete setup.

Appendix F

5. Execute the FlashMenu by entering the Windows Menu [Start] $ [All Programs] $ [ABIT] $ [FlashMenu].
6. This FlashMenu screen appears. You can easily update the BIOS from clicking [Update From File], [One Click LiveUpdate], or [LiveUpdate Step by Step] button.

Main instructions: To fill in this Technical Support Form, refer to the step-by-step instructions given below: 1*. MODEL: Note the model number given in your users manual. Example: KN8, KN8 Ultra 2*. Motherboard model number (REV): Note the motherboard model number labeled on the motherboard as REV:*.**. Example: REV: 1.00 3. BIOS ID and Part Number: See the on screen message. 4. DRIVER REV: Note the driver version number indicated on the DEVICE DRIVER disk (if any) as Release *.**. For example:
5*. OS/APPLICATION: Indicate the operating system and applications you are running on the system. Example: MS-DOS 6.22, Windows 98 SE, Windows 2000, etc. 6*. CPU: Indicate the brand and the speed (MHz) of your CPU. Example:(A) In the Brand space, write Intel; in the Specifications space, write Pentium 4 1.9GHz. 7. HDD: Indicate the brand and specifications of your HDD(s); specify if the HDD is using %IDE1 or %IDE2. If you know the disk capacity, indicate it and check (&) ; in case you give no indication, we will consider that your HDD is 'IDE1 Master. Example: In the HDD space, check the box; in the Brand space, write Seagate; in the Specifications space, write ST31621A (1.6GB). 8. CD-ROM Drive: Indicate the brand and specifications of your CD-ROM drive. Specify if it uses % IDE1 or %IDE2 and check (&) ; in case you give no indication, we will consider that your CD-ROM is 'IDE2 Master. Example: In the CD-ROM drive space, check the box, in the Brand space, write Mitsumi, in the Specifications space, write FX-400D. 9. System Memory (DDR SDRAM): Indicate the brand and specifications (DDR DIMM) of your system memory. Such as Density, Description, Module Components, Module Part Number, CAS Latency, and Speed (MHz). For example: In the Brand space, write Micron; in the Specifications space, write: Density: 128MB, Description: SS 16 Megx72 2.5V ECC Gold, Module Components: (9) 16 Megx 8, Module Part Number: MT9VDDT1672AG, CAS Latency: 2, Speed (MHz): 200 MHz. Please give us the detailed information of your DDR SDRAM module; it will help us to simulate the problems you met. 10. ADD-ON CARD: Indicate which add-on cards you are absolutely sure are related to the problem. If you cannot identify the problems origin, indicate all the add-on cards inserted into your system. NOTE: Items between the * are absolutely necessary. Users Manual
! Company Name: " Contact Person: * E-mail Address:
Model Motherboard Model No. OS/Application * *

Technical Support Form

) Phone Number: # Fax Number:

Appendix I

4. Internet Newsgroups. These are a great source of information and many people there can offer help. ABIT's Internet News group, alt.comp.periphs.mainboard.abit, is an ideal forum for the public to exchange information and discuss experiences they have had with ABIT products. Many times you will see that your question has already been asked before. This is a public Internet news group and it is reserved for free discussions. Here is a list of some of the more popular ones: alt.comp.periphs.mainboard.abit comp.sys.ibm.pc.hardware.chips alt.comp.hardware.overclocking alt.comp.hardware.homebuilt alt.comp.hardware.pc-homebuilt 5. Ask your reseller. Your ABIT authorized distributor should be able to provide the fastest solution to your technical problem. We sell our products through distributors who sell to resellers and stores. Your reseller should be very familiar with your system configuration and should be able to solve your problem much more efficiently than we could. After all, your reseller regards you as an important customer who may purchase more products and who can urge your friends to buy from him or her as well. They integrated and sold the system to you. They should know best what your system configuration is and your problem. They should have reasonable return or refund policies. How they serve you is also a good reference for your next purchase. 6. Contacting ABIT. If you feel that you need to contact ABIT directly you can send email to the ABIT technical support department. First, please contact the support team for the branch office closest to you. They will be more familiar with local conditions and will have better insight as to which resellers offer what products and services. Due to the huge number of emails coming in every day and other reasons, such as the time required for problem reproduction, we will not be able to reply to every email. Please understand that we are selling through distribution channels and while we don't have the resources to serve every end-user, we will do our best to help every customer. Please also remember that for many of our technical support team English is a second language. You will have a better chance of getting a helpful answer if your question can be quickly understood. Be sure to use very, simple, concise language that clearly states the problem, avoid rambling or flowery language, and always list your system components and operating system. Here is the contact information for our branch offices:
North America and South America
ABIT Computer (U.S.A.) Corporation 2901 Bayview Drive Fremont, CA 94538 Tel: 1-510-623-0500 Fax: 1-510-623-1092 Sales: sales@abit-usa.com Latin America Sales: ventas@abit-usa.com Marketing: marketing@abit-usa.com Web Site: http://www.abit-usa.com RMA Center: http://rma.abit-usa.com/

UK and Ireland

ABIT Computer (U.K.) Corporation Ltd. Unit 3, 24-26 Boulton Road, Stevenage, Herts SG1 4QX, UK Tel: 44-1438-228888 Fax: 44-1438-226333 E-mail: sales@abitcomputer.co.uk AMOR Computer B.V. (ABIT's European Office) Jan van Riebeeckweg 15, 5928LG, Venlo, The Netherlands Tel: 31-77-3204428 Fax: 31-77-3204420 Sales: sales@abit.nl Web Site: http://www.abit.nl Asguard Computer Ges.m.b.H Schmalbachstrasse 5, A-2201 Gerasdorf / Wien, Austria Tel: 43-1-7346709 Fax: 43-1-7346713 E-mail: asguard@asguard.at ABIT Computer (Shanghai) Co. Ltd. Tel: 86-21-6235-1829 Fax: 86-21-6235-1832 Web Site: http://www.abit.com.cn ABIT Computer (Russia) Co. Ltd. Sales: sales@abit.ru Info: info@abit.ru Web Site: http://www.abit.ru
Germany and Benelux (Belgium, Netherlands, Luxembourg), France, Italy, Spain, Portugal, Greece, Denmark, Norway, Sweden, Finland, and Switzerland
Austria, Czech, Romania, Bulgaria, Slovakia, Croatia, Bosnia, Serbia, and Macedonia

Shanghai

Russia and CIS

Poland

ABIT Computer (Poland) Co. Ltd. Przedstawicielstwo w Polsce ul. Wita Stwosza 28, 50-149 Wrocaw Tel: 65 / 66 Fax: 87 Web Site: http://www.abit4u.jp ABIT Computer Corporation No. 323, Yang Guang St., Neihu, Taipei, 114, Taiwan Tel: 886-2-8751-8888 Fax: 886-2-8751-3382 Sales: sales@abit.com.tw Marketing: market@abit.com.tw Web Site: http://www.abit.com.tw
Japan Taiwan Head Office (Serving all other territories not listed above. Taiwan is 8+ GMT time, and may have different holiday calendar from yours.)
7. RMA Service. If your system has been working but it just stopped, but you have not installed any new software or hardware recently, it is likely that you have a defective component. Please contact the reseller from whom you bought the product. You should be able to get RMA service there. 8. Reporting Compatibility Problems to ABIT. Because of tremendous number of email messages we receive every day, we are forced to give greater weight to certain types of messages than to others. For this reason, any compatibility problem that is reported to us, giving detailed system configuration information and error symptoms will receive the highest priority. For the other questions, we regret that we may not be able to reply directly. But your questions may be posted to the Internet news group in order that a larger number of users can have the benefit of the information. Please check the news group from time to time.

Thank You ABIT Computer Corporation

http://www.abit.com.tw

Artop Electronic Corp

AEC6710 SCSI-2 Host Adapter AEC6712 SCSI AEC6712D SCSI AEC6712S SCSI AEC6712SUW SCSI AEC6712U SCSI AEC6712UW SCSI AEC67160 SCSI AEC67160S SCSI AEC67162 2-ch. LVD SCSI ATP850UF ATP850UF ATP860 ATP860 ATP860 NO-BIOS ATP860 NO-BIOS ATP865 ATP865 ATP865 NO-ROM ATP865 NO-ROM
atp870u atp870u atp870u atp870u atp870u atp870u atp870u atp870u atp870u atp870u aec62xx pata_artop aec62xx pata_artop aec62xx pata_artop aec62xx pata_artop aec62xx pata_artop

ASRock Incorporation

939NF6G-VSTA Board 939NF6G-VSTA Board ASRock 939Dual-SATA2 Motherboard IDE (PATA) K10N78FullHD-hSLI R3.0 AHCI Controller K10N78FullHD-hSLI R3.0 IDE K10N78FullHD-hSLI R3.0 IDE K7VT2/K7VT6 motherboard K7VT6 motherboard Motherboard (one of many)
amd74xx sata_nv alim15x3 ahci ahci amd74xx via82cxxx sata_via sata_nv
ASRock Incorporation (Wrong ID)
Motherboard (one of many)

amd74xx

Page 8 of 34

Astute Networks Inc.

LSI MegaRAID SAS PCI Express ROMB

megaraid_sas

ASUSTeK Computer Inc.
A6J-Q008 A6J-Q008 A7A266 Motherboard IDE A7V333 motherboard. A7V600/K8V Deluxe/K8V-X/A8V Deluxe motherboard A7V600/K8V-X/A8V Deluxe motherboard A7V8X / A7V333 motherboard A7V8X motherboard A7V8X-X motherboard rev. 1.01 A8N-E Mainboard A8N-VM CSM Mainboard A8N-VM CSM Mainboard A8R-MVP Mainboard AV7266-E South Bridge Promise RAID CUBX motherboard CUSI-FX motherboard CUSI-FX motherboard K8N4-E or A8N-E Mainboard K8N4-E or A8N-E Mainboard K8N-E K8N-E K8V Deluxe/PC-DL Deluxe motherboard M2N68-AM Motherboard M3N72-D M3N72-D MegaRAID SAS PCI Express ROMB P4B533 P4B533 P4P800 Mainboard Deluxe ATX P4P800 series motherboard P4P800/P5P800 series motherboard P4P800/P5P800 series motherboard P5B P5GD1-VW Mainboard P5GD1-VW Mainboard P5GD1-VW Mainboard P5KPL-VM Motherboard P5KPL-VM Motherboard TUSL2-C Mainboard TUSL2-C Mainboard VT8233A Bus Master ATA100/66/33 IDE
ata_piix piix alim15x3 pdc202xx_new sata_via via82cxxx via82cxxx sata_promise via82cxxx sata_nv amd74xx sata_nv ahci pdc202xx_old cmd64x pata_sis sis5513 amd74xx sata_nv amd74xx sata_nv sata_promise ahci ahci amd74xx megaraid_sas ata_piix piix via82cxxx ata_piix ata_piix piix ahci ata_piix it821x piix ata_piix piix ata_piix piix via82cxxx

Page 9 of 34

M2N68-AM Motherboard
ASUSTeK Computer Inc. (Wrong ID)

ATI Technologies Inc

436E Serial ATA Controller 4379 Serial ATA Controller 437A Serial ATA Controller Dual Channel Bus Master PCI IDE Controller IXP SB400 IDE Controller IXP SB400 Serial ATA Controller SB600 IDE SB600 Non-Raid-5 SATA SB700/SB800 IDE Controller SB700/SB800 SATA Controller [AHCI mode] SB700/SB800 SATA Controller [IDE mode] SB700/SB800 SATA Controller [Non-RAID5 mode] SB700/SB800 SATA Controller [RAID5 mode] SB700/SB800 SATA Controller [SATA and FC Enabled] SB800 SATA Controller [Storage mode with HyperFlash-PCIE]

Page 13 of 34

Precision 470 Precision 530 Precision 530 SAS 5/E SAS 5/E Adapter Controller SAS 5/i Adapter Controller SAS 5/i Integrated Controller SAS 5/iR Adapter RAID Controller SAS 5/iR Integrated RAID Controller SAS 5i/R SAS 6/iR Adapter RAID Controller SAS 6/iR Integrated Blades RAID Controller SAS 6/iR Integrated RAID Controller SAS 6/iR Integrated Workstations RAID Controller XPS M1210
piix ata_piix piix mptsas mptsas mptsas mptsas mptsas mptsas mptsas mptsas mptsas mptsas mptsas ata_piix
Diamond Multimedia Systems
FirePort 40 Dual SCSI Controller FirePort 40 Dual SCSI Host Adapter FirePort 40 SCSI Controller
sym53c8xx sym53c8xx sym53c8xx

DTC Technology Corp.

Domex 536 Domex DMX3194UP SCSI Adapter

dmx3191d initio

Efar Microsystems

SLC90E66 [Victory66] IDE

slc90e66

EKF Elektronik GmbH

CC9-SAMBA CC9-SAMBA CCD-CALYPSO CCD-CALYPSO CCG-RUMBA CCG-RUMBA CD2-BEBOP CD2-BEBOP CD3-JIVE CD3-JIVE CG1-RADIO CU1-CHORUS CU2-QUARTET CX1-BAND XB1 XB1
ata_piix piix ata_piix piix ata_piix piix ata_piix piix ata_piix piix megaraid megaraid megaraid megaraid ata_piix piix

Page 14 of 34

L7VTA v1.0 Motherboard (KT400-8235) P6STP-FL motherboard P6STP-FL motherboard P6VXA Motherboard
Elitegroup Computer Systems
via82cxxx pata_sis sis5513 via82cxxx

Emulex Corporation

Helios LightPulse Fibre Channel Host Adapter Helios-X LightPulse Fibre Channel Host Adapter LP10000 LightPulse Fibre Channel Host Adapter LP6000 Fibre Channel Host Adapter LP7000 Fibre Channel Host Adapter LP8000 Fibre Channel Host Adapter LP9000 Fibre Channel Host Adapter LP952 Fibre Channel Host Adapter LP9802 Fibre Channel Host Adapter LP982 Fibre Channel Host Adapter Neptune LightPulse Fibre Channel Host Adapter Proteus-X: LightPulse IOV Fibre Channel Host Adapter Saturn: LightPulse Fibre Channel Host Adapter Saturn-X LightPulse Fibre Channel Host Adapter Saturn-X: LightPulse Fibre Channel Host Adapter Thor LightPulse Fibre Channel Host Adapter Thor-X LightPulse Fibre Channel Host Adapter Viper LightPulse Fibre Channel Host Adapter Zephyr LightPulse Fibre Channel Host Adapter Zephyr-X LightPulse FCoE Adapter Zephyr-X LightPulse Fibre Channel Host Adapter Zephyr-X: LightPulse FCoE Adapter

ata_piix piix ata_piix ata_piix piix ata_piix ata_piix piix ata_piix ahci ata_piix ahci ata_piix ata_piix piix ata_piix ahci ata_piix ahci ahci ahci ata_piix ata_piix ahci ata_piix piix ahci ata_piix ahci ata_piix ata_piix ahci ahci ata_piix ahci ata_piix ata_piix ahci ata_piix ata_piix ahci ata_piix piix ata_piix piix ata_piix piix ata_piix ata_piix piix ata_piix

Page 21 of 34

Desktop Board D865GLC DeskTop Board D945GTP DeskTop Board D945GTP DeskTop Board D945GTP DeskTop Board D975XBX EP80579 S-ATA IDE EP80579 S-ATA Reserved GD31244 PCI-X SATA HBA Ibex Peak 2 port SATA IDE Controller Ibex Peak 4 port SATA IDE Controller Ibex Peak SATA Enhanced RAID Controller Ibex Peak SATA RAID Controller ICH9M SATA IDE Controller ICH9M/M-E 2 port SATA IDE Controller ICH9M/M-E SATA AHCI Controller ICH9M-E SATA RAID Controller ICP Vortex GDT8546RZ Integrated RAID Controller SROMBSAS28E Intel S5000PSLSATA Server Board Latitude C640 Latitude C640 Latitude D400 Latitude D400 MegaRAID Intel RAID Controller SRCU42E MegaRAID Intel RAID Controller SRCU42X MegaRAID Intel RAID Controller SRCZCRX MegaRAID RAID Controller Alief SROMBU42E MegaRAID RAID Controller Harwich SROMBU42E MegaRAID RAID Controller SRCS16 MegaRAID RAID Controller SRCS28X MegaRAIDRAID Controller SRCU41L Mobile 82801 SATA RAID Controller P4C800 Mainboard P4C800 Mainboard RAID Controller RAID Controller SRCSAS144E RAID Controller SRCSAS18E RAID Controller SRCSAS28EP RAID Controller SRCSAS28EV RAID Controller SRCSATA28E S845WD1-E mainboard S845WD1-E mainboard S845WD1-E mainboard S875WP1-E mainboard S875WP1-E mainboard S875WP1-E mainboard SCRU32 SDS2 Mainboard SRCU31L SRCZCR SROMBSAS18E RAID Controller
piix ahci ata_piix piix ahci ata_piix ahci sata_vsc ata_piix ata_piix ahci ahci ata_piix ata_piix ahci ahci gdth megaraid_sas ahci ata_piix piix ata_piix piix megaraid_mbox megaraid_mbox megaraid_mbox megaraid_mbox megaraid_mbox megaraid_mbox megaraid_mbox megaraid_mbox ahci ata_piix piix gdth megaraid_sas megaraid_sas megaraid_sas megaraid_sas megaraid_sas ata_piix pdc202xx_old piix ata_piix piix sata_promise gdth aic7xxx gdth gdth megaraid_sas

Page 22 of 34

System Board D2542 System Controller Hub (SCH Poulsbo) IDE Controller vpr Matrix 170B4 vpr Matrix 170B4
ahci pata_sch ata_piix piix
Intraserver Technology Inc
6221L-4U (Dual U2W SCSI, dual 10/100TX, graphics)

sym53c8xx

Inventec Corporation
MegaRAID SAS PCI Express ROMB

I-O Data Device, Inc.

Cardbus SCSI CBSC II
J & W Electronics Co., Ltd.

JW-IN7150-HD

Lenovo
Legend S220 (Legend Crusader) Legend S230 (Legend Vulcan) MegaRAID SAS PCI Express ROMB Thinkpad T60 model 2007 ThinkPad T60/R60 series ThinkPad T60/R60 series ThinkPad T60/R60 series ThinkPad T61 ThinkPad T61 ThinkPad T61
aacraid aacraid megaraid_sas ata_piix ahci ata_piix piix ahci ata_piix piix