NF-M2P NF-M2S NF-M2SV

Motherboard AMD Socket AM2 Installation Guide
Copyright and Warranty Notice The information in this document is subject to change without notice and does not represent a commitment on part of the vendor, who assumes no liability or responsibility for any errors that may appear in this manual. No warranty or representation, either expressed or implied, is made with respect to the quality, accuracy or fitness for any particular part of this document. In no event shall the manufacturer be liable for direct, indirect, special, incidental or consequential damages arising from any defect or error in this manual or product. Product names appearing in this manual are for identification purpose only and trademarks and product names or brand names appearing in this document are the property of their respective owners. This document contains materials protected under International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed without the expressed written permission of the manufacturer and authors of this manual. If you do not properly set the motherboard settings, causing the motherboard to malfunction or fail, we cannot guarantee any responsibility.
The Following Information is Only for EU-member States: Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE): The use of the symbol indicates that this product may not be treated as household waste. By Ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be cause by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

NF-M2P/NF-M2S/NF-M2SV

Contents

1. Hardware Setup.. 1

1.1 Specifications...1 1.1.1 NF-M2P...1 1.1.2 NF-M2S...2 1.1.3 NF-M2SV...3 1.2 Motherboard Layout...4 1.2.1 NF-M2P...4 1.2.2 NF-M2S...4 1.2.3 NF-M2SV...5 1.3 Choosing a Computer Chassis..5 1.4 Installing Motherboard..5 1.5 Checking Jumper Settings..6 1.5.1 CMOS Memory Clearing Header and Backup Battery...6 1.6 Connecting Chassis Components..8 1.6.1 ATX Power Connectors..8 1.6.2 Front Panel Switches and Indicators Headers.8 1.6.3 FAN Power Connectors..9 1.6.4 Chassis Speaker Connector..9 1.7 Installing Hardware..10 1.7.1 CPU Socket AM2...10 1.7.2 DDR2 Memory Slots...11 1.8 Connecting Peripheral Devices..12 1.8.1 Floppy and IDE Disk Drive Connectors..12
NF-M2P/NF-M2S/NF-M2SV iii
1.8.2 1.8.3 1.8.4 1.8.5 1.8.6
Serial ATA Connectors..13 Additional USB 2.0 Port Headers..13 Internal Audio Connectors..14 Front Panel Audio Connection Header..15 PCI and PCI Express X16, X1 Slots..15
1.9 Connecting Rear Panel I/O Devices.. 16
2. BIOS Setup.. 17 3. Driver & Utility.. 18 4. Appendix.. 19
4.1..19 4.1.1 NF-M2P...19 4.1.2 NF-M2S...20 4.1.3 NF-M2SV..21 4.2..22 4.2.1 NF-M2P...22 4.2.2 NF-M2S...23 4.2.3 NF-M2SV..24 4.3 Troubleshooting (How to Get Technical Support?).25 4.3.1 Q & A..25 4.3.2 Technical Support Form.26 4.4 Contact Information..27
1. Hardware Setup 1.1 Specifications

1.1.1 NF-M2P

Socket AM2 processor with 2000MT/s system bus Supports AMD Cool n Quiet Technology

Internal I/O Connectors

1x 1x 3x 4x 1x 1x 1x 1x 1x 1x 1x 4x 1x 1x Floppy port ATA 133 IDE connector USB 2.0 headers SATA 3Gb/s connectors FP-Audio header CD-In connector PS/2 Keyboard connector PS/2 Mouse connector COM port LPT port VGA connector USB 2.0 connectors RJ-45 LAN connector 7.1-Channel Audio Connector

Rear Panel I/O

Chipset

NVIDIA GeForce6100 + 430

Memory
2x 240-pin DIMM slots support up to 2GB Supports Dual Channel DDR2 800/667/533 Un-buffered ECC/Non-ECC memory

Graphics

Integrated NVIDIA GeForce6100 Graphics
100% Lead-free process and RoHS compliant

Onboard Gigabit LAN

Miscellaneous
Micro ATX form factor (244mm x 220mm) Vista HW Ready
Onboard 7.1-Channel HD Audio CODEC

Serial ATA

4x SATA 3Gb/s support SATA RAID 0, 1, 10, 5, JBOD

Expansion Slots

1x PCI-E X16 slot 1x PCI-E X1 slot 2x PCI slots
Specifications and information contained herein are subject to change without notice.

1.1.2 NF-M2S

2x 2x 1x 1x 1x 1x 1x 1x 1x 4x 1x 1x
USB 2.0 headers SATA 3Gb/s connectors FP-Audio header CD-In connector PS/2 Keyboard connector PS/2 Mouse connector COM port LPT port VGA connector USB 2.0 connectors RJ-45 LAN connector 7.1-Channel Audio Connector

NVIDIA GeForce6100 + 405

2x SATA 3Gb/s support SATA RAID 0, 1
1x Floppy port 1x ATA 133 IDE connector 2

1.1.3 NF-M2SV

USB 2.0 headers SATA 3Gb/s connectors FP-Audio header CD-In connector PS/2 Keyboard connector PS/2 Mouse connector COM port LPT port VGA connector USB 2.0 connectors RJ-45 LAN connector 5.1-Channel Audio Connector

Onboard 10/100 LAN

Onboard 5.1-Channel HD Audio CODEC
1x Floppy port 1x ATA 133 IDE connector NF-M2P/NF-M2S/NF-M2SV

1.2 Motherboard Layout

1.2.1 NF-M2P

1.2.2 NF-M2S

1.2.3 NF-M2SV
1.3 Choosing a Computer Chassis
Choose a chassis big enough to install this motherboard. As some features for this motherboard are implemented by cabling connectors on the motherboard to indicators and switches or buttons on the chassis, make sure your chassis supports all the features required. If there is a possibility of adopting some more hard drives, make sure your chassis has sufficient power and space for them. Most chassis have alternatives for I/O shield located at the rear panel. Make sure the I/O shield of the chassis matches the I/O port configuration of this motherboard. You can find an I/O shield specifically designed for this motherboard in its package.

1.4 Installing Motherboard
Most computer chassis have a base with many mounting holes to allow the motherboard to be securely attached, and at the same time, prevent the system from short circuits. There are two ways to attach the motherboard to the chassis base: (1) with studs, or (2) with spacers. Basically, the best way to attach the board is with studs. Only if you are unable to do this should you attach the board with spacers. Line up the holes on the board with the mounting holes on the chassis. If the holes line up and there are screw holes, you can attach the board with studs. If the holes line up and there are only slots, you can only attach with spacers. Take the tip of the spacers and insert them into the slots. After doing this to all the slots, you can slide the board into position aligned 5
The motherboard and its component layouts illustrated in the following chapter of this manual were mainly based on model NF-M2P, unless specifically stated.
with slots. After the board has been positioned, check to make sure everything is OK before putting the chassis back on.
Always power off the computer and unplug the AC power cord before adding or removing any peripheral or component. Failing to so may cause severe damage to your motherboard and/or peripherals. Plug in the AC power cord only after you have carefully checked everything.
1.5 Checking Jumper Settings
For a 2-pin jumper, plug the jumper cap on both pins will make it CLOSE (SHORT). Remove the jumper cap, or plug it on either pin (reserved for future use) will leave it at OPEN position.
To install this motherboard: 1. Locate all the screw holes on the motherboard and the chassis base. 2. Place all the studs or spacers needed on the chassis base and have them tightened. 3. Face the motherboards I/O ports toward the chassiss rear panel. 4. Line up all the motherboards screw holes with those studs or spacers on the chassis. 5. Install the motherboard with screws and have them tightened.
To prevent shorting the PCB circuit, please REMOVE the metal studs or spacers if they are already fastened on the chassis base and are without mounting-holes on the motherboard to align with.
For a 3-pin jumper, pin 1~2 or pin 2~3 can be shorted by plugging the jumper cap in.

Pin 1~2 SHORT

Pin 2~3 SHORT
This side faces the chassiss rear panel.
1.5.1 CMOS Memory Clearing Header and Backup Battery
The time to clear the CMOS memory occurs when (a) the CMOS data becomes corrupted, (b) you forgot the supervisor or user password preset in the BIOS menu, (c) you are unable to boot-up the system because the CPU ratio/clock was incorrectly set in the BIOS menu, or (d) whenever there is modification on the CPU or memory modules. This header uses a jumper cap to clear the CMOS memory and have it reconfigured to the default values stored in BIOS.

years. Once the error message like CMOS BATTERY HAS FAILED or CMOS checksum error displays on monitor, this backup battery is no longer functional and has to be renewed.
Pins 1 and 2 shorted (Default): Normal operation. Pins 2 and 3 shorted: Clear CMOS memory. To renew the backup battery: 1. Power off the system and disconnect with AC power source. 2. Remove the exhausted battery. 3. Insert a new CR2032 or equivalent battery. Pay attention to its polarity. The + side is its positive polarity. 4. Connect AC power source and power on the system. 5. Enter the BIOS setup menu. Reconfigure the setup parameters if necessary. CAUTION:
Danger of explosion may arise if the battery is incorrectly renewed. Renew only with the same or equivalent type recommended by the battery manufacturer. Dispose of used batteries according to the battery manufacturers instructions.
To clear the CMOS memory and load in the default values: 1. Power off the system. 2. Set pin 2 and pin 3 shorted by the jumper cap. Wait for a few seconds. Set the jumper cap back to its default settings --- pin 1 and pin 2 shorted. 3. Power on the system. 4. For incorrect CPU ratio/clock settings in the BIOS, press <Del> key to enter the BIOS setup menu right after powering on system. 5. Set the CPU operating speed back to its default or an appropriate value. 6. Save and exit the BIOS setup menu. CMOS Backup Battery: An onboard battery saves the CMOS memory to keep the BIOS information stays on even after disconnected your system with power source. Nevertheless, this backup battery exhausts after some five NF-M2P/NF-M2S/NF-M2SV
1.6 Connecting Chassis Components
1.6.1 ATX Power Connectors
These connectors provide the connection from an ATX power supply. As the plugs from the power supply fit in only one orientation, find the correct one and push firmly down into these connectors.
1.6.2 Front Panel Switches and Indicators Headers
This header is used for connecting switches and LED indicators on the chassis front panel. Watch the power LED pin position and orientation. The mark + align to the pin in the figure below stands for positive polarity for the LED connection. Please pay attention when connecting these headers. A wrong orientation will only result in the LED not lighting, but a wrong connection of the switches could cause system malfunction.
ATX 24-Pin Power Connector: The power supply with 20-pin or 24-pin cables can both be connected to this 24-pin connector. Connect from pin-1 for either type. However, a 20-pin power supply may cause the system unstable or even unbootable for the sake of insufficient electricity. A minimum power of 300W or higher is recommended. ATX 12V 4-Pin Power Connector: This connector supplies power to CPU. The system will not start without connecting power to this one. Pin 9 Definition HD LED + HD LED RESET RESET Reserved Pin Definition Message LED + Message LED Power Switch Power Switch

1.6.3 FAN Power Connectors
These connectors each provide power to the cooling fans installed in your system.
1.6.4 Chassis Speaker Connector
This header provides the connection to chassis speaker.
CPU_FAN1: CPU Fan Power Connector SYS_FAN1: System Fan Power Connector PWR_FAN: Auxiliary Fan Power Connector
These fan connectors are not jumpers. DO NOT place jumper caps on these connectors.

1.7 Installing Hardware

DO NOT scratch the motherboard when installing hardware. An accidentally scratch of a tiny surface-mount component may seriously damage the motherboard.

1.7.1 CPU Socket AM2

DO NOT touch or bend the delicate pins on the CPU whenever you are holding it.
2. After placing the CPU into position, push the socket lever down into its locked position to secure the CPU. The lever clicks when its locked into position.
The installation procedures vary with different types of CPU fan-and-heatsink assembly. The one shown here is served for DEMO only. For detailed information on how to install the one you bought, refer to its installation guidelines. 1. Pull out the socket lever away from the socket and fully lift it up over 90-degree angle. Locate and align the triangle mark with both the CPU and the socket body. Vertically place the CPU with its pin-side down into the socket. Be careful to insert the CPU into the socket. The CPU only fits in one orientation with the socket. DO NOT force the CPU into the socket.
3. The heatsink for CPU may have thermal interface material attached to its bottom. If not, applying a few squeeze of thermal paste to the CPU die will help to increase the contact. 4. Place the heatsink and fan assembly onto the retention frame. Match the heatsink clip with the socket mounting-lug. Hook the spring clip to the mounting-lug.
5. On the other side, push the retention clip straight down to lock into the plastic lug on the retention frame.

1.7.2 DDR2 Memory Slots

6. Connect the CPU cooling fan power cable to the CPU_FAN connector on this motherboard.
To reach the optimum performance in dual-channel configurations, install identical DDR2 DIMM pairs for each channel. Install DIMMs with the same CAS latency. To reach the optimum compatibility, obtain memory modules from the same vendor.
Usually there is no hardware or BIOS setup required after adding or removing memory modules, but you will have to clear the CMOS memory first if any memory module related problem occurs.
The CPU_FAN connector can be connected either with a 3-Pin or 4-Pin CPU cooling fan. For a 3-Pin connection, there will be no speed control available in the BIOS setup menu; the CPU fan will run at full speed. Also, please watch out for the orientation when inserting 3-Pin plug into this 4-Pin fan connector. The motherboard in this illustration is served for DEMO only, may not be the same type or model as the one described in this users manual. A higher fan speed will be helpful for better airflow and heat-dissipation. Nevertheless, stay alert to not touch any heatsink since a high temperature generated by the working system is still possible.

To install system memory:
1.8 Connecting Peripheral Devices
1.8.1 Floppy and IDE Disk Drive Connectors
1. Power off the computer and unplug the AC power cord before installing or removing memory modules. 2. Locate the DIMM slot on the board. 3. Hold two edges of the DIMM module carefully, keep away from touching its connectors. 4. Align the notch key on the module with the rib on the slot. 5. Firmly press the module into the slots until the ejector tabs at both sides of the slot automatically snap into the mounting notch. Do not force the DIMM module in with extra force as the DIMM module only fits in one direction. 6. To remove the DIMM modules, push the two ejector tabs on the slot outward simultaneously, and then pull out the DIMM module.
Static electricity can damage the electronic components of the computer or optional boards. Before starting these procedures, ensure that you are discharged of static electricity by touching a grounded metal object briefly.
Connect the single end at the longer length of ribbon cable to the FDD on the board, the two connectors on the other end to the floppy disk drives connector. Generally you need only one floppy disk drive in your system.
The red line on the ribbon cable must be aligned with pin-1 on both the FDD port and the floppy connector.
Connect the single end (blue connector) at the longer length of ribbon cable to the IDE port of this board, the other two ends (gray and black connector) at the shorter length of the ribbon cable to the connectors of your hard drives.
Make sure to configure the Master and Slave relation before connecting two drives by one single ribbon cable. The red line on the ribbon cable must be aligned with pin-1 on both the IDE port and the hard-drive connector.
1.8.2 Serial ATA Connectors
Each SATA connector serves as one single channel to connect one SATA device by SATA cable. NF-M2P:
To connect SATA device: 1. Attach either end of the signal cable to the SATA connector on motherboard. Attach the other end to the SATA device. 2. Attach the SATA power cable to the SATA device and connect the other end from the power supply.

The motherboard in this photo is served for DEMO only, and may not be the same type or model as the one described in this manual.
1.8.3 Additional USB 2.0 Port Headers
Each header supports 2x additional USB 2.0 ports by connecting bracket or cable to the rear I/O panel or the front-mounted USB ports of your chassis. NF-M2P: NF-M2S/NF-M2SV:

NF-M2S/NF-M2SV:

1.8.4 Internal Audio Connectors
This connector connects to the audio output of internal CD-ROM drive or add-on card.

Pin 5 7

Pin Assignment VCC Data0 Data0 + Ground

Pin 10

Pin Assignment VCC Data1 Data1 + Ground NC
Make sure the connecting cable bears the same pin assignment.
1.8.5 Front Panel Audio Connection Header
This header provides the connection to audio connector at front panel.
1.8.6 PCI and PCI Express X16, X1 Slots
Install PCI Express X16 graphics card into slot PCIEX16. Install PCI Express X1 card into slot PCIEX1. Install PCI cards into slots PCI1 and/or PCI2.

Pin 9 10

Signal Name AUD_MIC AUD_GND AUD_MIC_BIAS AUD_VCC Filtered AUD_F_R AUD_RET_R REVD Key AUD_F_L AUD_RET_L
Function Front Panel Microphone input signal Ground used by Analog Audio Circuits Microphone Power +5V used by Analog Audio Circuits Right Channel audio signal to Front Panel Right Channel Audio signal to Return from Front Panel Reserved No Pin Left Channel Audio signal to Front Panel Left Channel Audio signal to Return from Front Panel
1.9 Connecting Rear Panel I/O Devices
The rear I/O part of this motherboard provides the following I/O ports: NF-M2P/NF-M2S:
LAN1: Connects to Local Area Network. AUDIO1: (For model NF-M2P/NF-M2S) Cen./Sub. (Center / Subwoofer): Connects to the center and subwoofer channel. R.L./R.R. (Rear Left / Rear Right): Connects to the rear left and rear right channel. S.L./S.R. (Surround Left / Surround Right): Connects to the surround left and surround right channel. Line-In: Connects to the line out from external audio sources. Line-Out: Connects to the front left and front right channel. Mic-In: Connects to the plug from external microphone. AUDIO1: (For model NF-M2SV) Line-In: Connects to the line out from external audio sources. Line-Out: Connects to the front left and front right channel. Mic-In: Connects to the plug from external microphone.

NF-M2SV:

Mouse: Connects to PS/2 mouse. Keyboard: Connects to PS/2 keyboard. LPT1: Connects to printer or other devices that support this communication protocol. COM1: Connects to external modem, mouse or other devices that support this communication protocol. VGA1: Connects to monitor input. USB1/USB2: Connects to USB devices such as scanner, digital speakers, monitor, mouse, keyboard, hub, digital camera, joystick etc. NF-M2P/NF-M2S/NF-M2SV

2. BIOS Setup

This motherboard provides a programmable EEPROM so that you can update the BIOS utility. The BIOS (Basic Input/Output System) is a program that deals with the basic level of communication between processor and peripherals. Use the BIOS Setup program only when installing motherboard, reconfiguring system, or prompted to Run Setup. After powering up the system, the BIOS message appears on the screen, the memory count begins, and then the following message appears on the screen:
Phoenix AwardBIOS CMOS Setup Utility
Standard CMOS Features Advanced Features Advanced Chipset Features Integrated Peripherals Power Management Setup PnP/PCI Configurations PC Health Status
Load Fail-Safe Defaults Load Optimized Defaults Set Supervisor Password Set User Password Save & Exit Setup Exit Without Saving

PRESS DEL TO ENTER SETUP

If this message disappears before you respond, restart the system by pressing <Ctrl> + <Alt> + <Del> keys, or by pressing the Reset button on computer chassis. Only when these two methods fail should you restart the system by powering it off and then back on. After pressing <Del> key, the main menu screen appears.
Esc: Quit F10: Save & Exit Setup

: Select Item

Time, Date, Hard Disk Type
In order to increase system stability and performance, our engineering staff is constantly improving the BIOS menu. The BIOS setup screens and descriptions illustrated in this manual are for your reference only, and may not completely match with what you see on your screen. Do not change the BIOS parameters unless you fully understand its function.

3. Driver & Utility

The Driver & Utility CD that came packed with this motherboard contains drivers, utilities and software applications required for its basic and advanced features. Place the Driver & Utility CD into the CD-ROM drive in your system. The following installation auto-run screen appears. If not, browse the root directory of the CD-ROM via the File Manager, and double click the AUTORUN file.
[Drivers]: Click to enter the driver installation menu. [Manual]: Click to enter the users manual menu. [Utility]: Click to enter the utilities installation menu. [abit Utility]: Click to enter the installation menu of utilities exclusively developed by abit. [ Browse CD]: Click to browse the contents of this Driver & Utility CD. [ Close]: Click to exit this installation menu.

4. Appendix 4.1

4.1.1 NF-M2P
2000MT/s Socket AM2 AMD Cool n Quiet
ATA 133 IDE 3 USB 2.SATA 3Gb/s 1 FP-Audio 1 CD-In
1 PS/PS/COM 1 LPT 1 VGA 4 USB 2.RJ-7.1
DIMM 2GB DDR2 800/667/533 ECC/ ECC

NVIDIA GeForce6100

Gigabit LAN

100% RoHS

7.1 HD
Micro ATX 244mm x 220mm Windows Vista
4 SATA 3Gb/s SATA RAID 01105JBOD
1 PCI-E X16 1 PCI-E X1 2 PCI NF-M2P/NF-M2S/NF-M2SV

4.1.2 NF-M2S

1 ATA 133 IDE 2 USB 2.SATA 3Gb/s 1 FP-Audio 1 CD-In
2 SATA 3Gb/s SATA RAID 01
1 PCI-E X16 1 PCI-E X1 2 PCI

4.1.3 NF-M2SV

1 PS/PS/COM 1 LPT 1 VGA 4 USB 2.RJ-5.1

10/100 LAN

5.1 HD

4.2.1 NF-M2P

4.2.2 NF-M2S
2 USB 2.SATA 3Gb/s 1 FP-Audio 1 CD-In
1 1 ATA 133 IDE NF-M2P/NF-M2S/NF-M2SV

4.2.3 NF-M2SV

1 1 ATA 133 IDE 24
4.3 Troubleshooting (How to Get Technical Support?)

4.3.1 Q & A

Q: A: Do I need to clear the CMOS before I use a new motherboard to assemble my new computer system? Yes, we highly recommend that you clear the CMOS before installing a new motherboard. Please move the CMOS jumper from its default 1-2 position to 2-3 for a few seconds, and then back. When you boot up your system for the first time, follow the instructions in the user's manual to load the optimized defaults. If my system hangs when I update the BIOS or set the wrong CPU parameters, what should I do? Whenever you update the BIOS or if the system hangs due to wrong CPU parameters setting, always clear CMOS jumper before booting up again. Why does the system fail to boot up again right after a mechanical power-off? Please keep a 30-second interval between each mechanical power On/Off. Why does the system fail to boot up and nothing displays on the screen after I did some over-clocking or non-standard settings inside the BIOS? It should not cause hardware or permanent damage to motherboard when BIOS settings were changed from default to over-clocking or non-standard status. We suggest the following three troubleshooting methods to discharge CMOS data, recover the hardware default status, and then making the motherboard work again. There is no need to bother returning the motherboard to where you bought it from or go through an RMA process. Step 1. Switch off the power supply unit and then switch it on again after one minute. If there is no power-switch on the power supply unit, disconnect its power cord for one minute and then reconnect. Press and hold the <Insert> key on the keyboard, and press the power-on button to boot up system. If it works, release the <Insert> key and hit <Del> key to enter the BIOS setup page to apply the correct settings. If the situation remains the same, repeat the procedures in Step 1 three times, or try Step 2. Step 2. Switch off the power supply unit or disconnect the power cord. Open the chassis cover. Locate the CCMOS jumper near the button battery. Change the jumper position from default 1-2 to 2-3 for one minute to discharge the CMOS data, and then put it back to default 1-2 position. Close the chassis and switch on the power supply unit or plug in the power cord. Press the power-on button to boot up system. If it works, hit <Del> key to enter the BIOS setup page to do the correct settings. If the situation remains the same, try Step 3. Step 3. The same procedure as Step 2, but while discharging the CMOS data, pull out the ATX power connectors from motherboard and remove the button battery during CMOS discharge.

How to get a quick response for my request on technical support? Please carry out a simple troubleshooting before sending Technical Support Form: System boot-up fails after the system had been assembled: Check the motherboards supporting specifications first to see if all the key components attached in your system can meet. To do so, you may:
Remove all the unnecessary add-on devices (except the CPU, VGA card, DRAM, and Power Supply), and then reboot. If the trouble still exists, try another VGA card of different brand/model to see if the system will start. If the trouble still exists, try another memory module of different brand/model.

Q: A: Q: A: Q: A:

If the trouble still exists, try another CPU and Power Supply. If the system runs successfully, shut it down and start re-installing the interface cards and devices that were previously installed in the system. Re-install and start the system one at a time until the system wont start. Malfunction in the OS: If the system hangs after resuming from S3 or some testing program, if the CPU cannot be recognized properly, if the display resolution mixed, or if a certain program cannot be executed, etc, you may:
Check if there is any conflict in the Control Panel/System Properties. How to fill in the Technical Support Form? To fill in this Technical Support Form, please refer to the following instructions:
Upgrade the motherboards latest BIOS version. Upgrade the add-on devices latest driver version.
Region: Type in your country name. E-mail: Type in your contact E-mail information. First name: Type in your first name. Last name: Type in your last name. Subject: Type in the model name and the problem of your motherboard. Example 1: AA8XE and SCSI 29160 malfunction Example 2: AA8XE boot fails, POST code AF Example 3: AA8XE (system hang when S3 resume) Motherboard: Type in the model name and revision number of your motherboard. Example: AA8XE REV: 1.00 BIOS Version: Type in the BIOS version of your motherboard. (You can find it on the screen during the POST sequence.) CPU: Type in the brand name and the speed (MHz) of your CPU. (Illustrate the over-clocking status if you had done so.) Example: Intel 650 3.4GHz (OC FSB=220MHz) Memory brand: Type in the brand and model name of your memory module.
Example: Memory brand: Kingston (KVR533D2N4/1G)

Memory size: Type in the size of your memory module. Example: 512M* 4PCS Memory configuration: Type in the memory configuration in BIOS setting. Example: Memory Timing: 2.5-3-3-7 @533MHz Graphics information: Note Graphics cards brand, model and driver version Graphics card: Type in the brand and model name of your graphics card. Example: ATI RADEON X850 XT PE Graphics driver version: Type in the driver version of your graphics card Example: Catalyst 5.12V Power supply maker: Type in the brand and model name of your power supply unit. Power supply wattage: Type in the power wattage of your power supply unit. Storage devices: Type in the brand and specifications of your HDD drive and quantity. Specify if it was inserted on IDE (Master or Slave) or SATA ports, including the RAID allocation status. Example 1: WD Caviar WD600 60GB (on IDE2 master), Maxtor DiamondMax 10 SATA 300GB (on SATA 3) Example 2: Maxtor DiamondMax 10 SATA 300GB *2 (on SATA 3, SATA 4 RAID 1) Optical devices: Type in the brand and specifications of your optical drives and quantity. Specify if it was inserted on IDE (Master or Slave) or SATA ports. Other devices: Indicate which add-on cards or USB devices you are absolutely sure relate to the problem. If you cannot identify the problems origin, indicate all the add-on cards or USB devices inserted on your system. Example: AHA 29160 (on PCI 2), Sandisk Cruzer mini 256MB USB Flash-disk. Operating system: Indicate which OS and language version Example: Microsoft Windows XP SP2, English version Example: Microsoft Media Center Edition 2005, Korean version
4.3.2 Technical Support Form
Region: E-mail: First name: Last Name: Subject: Motherboard: BIOS Version: CPU: Memory brand: Memory size: Memory configuration: Graphics card: Graphics driver version: Power supply maker: Power supply wattage: Storage devices: Optical devices: Other devices: Operating system: Problem description:
Problem description: Describe the problem of your system configuration. Indicate the steps to duplicate problem if possible. See the blank Technical Support Form, or visit our website to fill in the form on line (http://www.abit.com.tw/page/en/contact/technical.php). Is the motherboard dead? Do I need to return it to where I bought from or go through an RMA process? After you have gone through the troubleshooting procedures, yet the problem still exists, or you find an evident damage on the motherboard, please contact our RMA center. (http://www2.abit.com.tw/page/en/contact/index.php?pFUN_KEY=18000&pTITLE_IMG)

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890128 EAN

UPC Mail to: Universal abit USA Rebate Center OFFER ID#04252008NF-M2SVDIRECT 3068 Laurelview Drive Fremont, CA 94538
Terms and Conditions - This offer is valid only for stand alone, retail (boxed) product printed on top of this form purchased between 04/25/2008 05/25/2008. - Rebate request must be postmarked by 06/16/2008 - Your receipt or bill of sale must be either typewritten or computer generated. The name appearing on this form must match the information provided on the receipt or bill of sale. - Any Request Forms lost or misdirected by the Postal Service or other delivery service are not the responsibility of Universal abit USA. - Rebate promotions should not be combined with other promotions. Combining rebates will result in processing delay or denied altogether. - Please allow 8-10 weeks for rebate checks to arrive. - Limit one rebate per name, address, household or company. - You may check your Mail In Rebate status online at the following link: http://www.abit-usa.com/rebates/tracking.php - Please make sure to have your Offer ID handy and/or a copy of this Mail In Rebate form to enter necessary information to track your rebates. - This promotion is void wherever prohibited or restricted by law. Warning: Reproduction, purchase, sale or trade of this certificate, proof-ofpurchase or cash register receipt is prohibited. Fraudulent submission could result in federal prosecution under mail fraud statutes (Title 18, United States Code, Sections 1341 and 1342). - Rebate checks are void if not cashed within 60 days of issuance and cannot be reissued. Keep a copy of your submission for future reference. Originals submitted become Universal abit USA property and will not be returned. Limit one rebate per name, address, household or company. VALID ONLY AT THE STORE PRINTED ON TOP OF THIS FORM. All other locations are disqualified.