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Acer Aspire-3620-A Manual

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Acer Aspire-3620-AAcer 9J.N5982.G1D Original Buy 1 Key :: Aspire 3620 Series
E-Tech eStore Part Model: 99.N5982.C1D Alt. P/N: AEZR1R00110 Brand: ACER - Original ACER Part Description: Acer Aspire 3620 Series 9J.N5982.G1D Keyboard - Buy 1 Key with Retainer Clip as Requested - Black - US Version.

Brand: Acer
Part Number: 9J.N5982.G1D

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User reviews and opinions

Comments to date: 3. Page 1 of 1. Average Rating:
moonwyrd 3:35am on Saturday, July 24th, 2010 
My dad gave me this laptop as a gift and I am using it for two years now. All I can say is that this laptop is durable.
wimb 8:53pm on Monday, July 12th, 2010 
newegg and fedex rocks!!! got this product over a week now and really satisfied with what I paid. everything is working perfect. nice display. Anyway all these cons are not relevant, but pros are. Actually you get even more than you pay for! Very poratable. should remove battery when near plug to save battery life. or if use battery, adjust cpu speed on low. budget wise, everything work.
nebiyou 1:27pm on Saturday, March 20th, 2010 
My dad gave me this laptop as a gift and I am using it for two years now. All I can say is that this laptop is durable.

Comments posted on are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.




Aspire 3620/TravelMate 2420 Series Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information, please refer to


Revision History
Please refer to the table below for the updates made on Aspire 3620/TravelMate 2420 service guide.
Date 2006/01/13 2006/3/30 Chapter 1 Chapter 1


Updates Add Intel Pentium M 730/740 Processor (2 MB L2 cache, 1.73GHz, 533 MHz FSB) to page 1. 1. Put a note for HD audio support on page 1.


Copyright 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.


The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.


The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.




Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Table of Contents

Chapter 1 System Specifications 1
Features.1 System Block Diagram.3 Board Layout.4 Top View.4 Bottom View.5 Your Acer Notebook tour.7 Aspire 3620 front View.7 TravelMate 2420 front view.8 Closed Front View.9 Left View.10 Right View.10 Rear Panel.11 Bottom Panel.11 Indicators.12 Easy-Launch Buttons.13 Touchpad Basics.14 Using the Keyboard.16 Lock Keys and embedded numeric keypad.16 Windows Keys.17 Hot Keys.17 Special Key.19 Acer Empowering Technology.20 Acer eDataSecurity Management.20 Acer eLock Management.22 Acer ePerformance Management.23 Acer eRecovery Management.24 Acer eSettings Management.25 Acer ePower Management.26 Hardware Specifications and Configurations.29

Press to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.

Launch key P P

Default application User-programmable User-programmable Acer Empowering Technology (user-programmable)

Web browser Mail

Internet browser (user-programmable) Email application (user-programmable)

Touchpad Basics

The following teaches you how to use the touchpad: Aspire 3620:
Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.

Function Execute

Left Button (1) Click twice quickly

Right Button (4)

Main touchpad (2) Tap twice (at the same speed as doubleclicking the mouse button) Tap once Tap twice (at the same speed as doubleclicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor.

Center button (3)

Select Drag
Click once Click and hold, then use finger to drag the cursor on the touchpad
Access context menu Scroll
Click once Click and hold to move up/down/left/right.
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpads responsiveness.

Using the Keyboard

The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.

Screen blank

Turns the display screen backlight off to save power. Press any key to return.

Touchpad toggle

Turns the internal touchpad on and off.

Speaker toggle

Turns the speakers on and off.

Volume up

Increases the speaker volume.

Volume down

Decreases the speaker volume.

Brightness up

Increases the screen brightness.

Hot Key Fn-z

Function Brightness down
Description Decreases the screen brightness

Special Key

You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: Aspire 3620:

The Euro symbol

1. 2. Open a text editor or word processor. Either directly press the <Euro> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard.

The US dollar sign

1. 2. Open a text editor or word processor. Either directly press the <Dollar> key at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the upper-center of the keyboard. NOTE: This function varies by the operating system version. NOTE: Some fonts and software do not support the Euro symbol. Please refer to typography/faq/faq12.htm for more information.
Acer Empowering Technology
Acers innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook. It features the following handy utilities: Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms. Acer eLock Management limits access to external storage media. Acer ePerformance Management improves system performance by optimizing disk space, memory and registry settings. Acer eRecovery Management backs up/recovers data flexibly, reliably and completely. Acer eSettings Management accesses system information and adjusts settings easily. Acer ePower Management extends battery power via versatile usage profiles. Acer ePresentation Management connects to a projector and adjusts display settings conveniently.

Acer Mode

The default setting is Maximum Performance. You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, Memory Card, Audio, and Wired LAN.

DC Mode

To suit your usage, there are four pre-defined profiles - Entertainment, Presentation, Word Processing, and Maximum Battery. Or, you can define up to three of your own profiles.

Create new power scheme

1. 2. 3. 4. 5. Assign a name for the new scheme. Choose existing scheme to use as a template. Select whether used for mains (AC) or batery mode. Choose which power options best fit your needs, then click OK. The new profile will appear on the main screen.

Battery status

For real-time battery life estimates based on current usage, referto the panel on the lower left-hand side of the window.
You can also click Advanced Settings to: Set alarms. Re-load factory defaults. Select what actions will be taken when the cover is closed, and set passwords for accessing the system after Hibernation or Standby. View information about Acer ePower Management.
Acer ePresentation Management
Acer ePresentation Management lets you select from two of the most common projector resolutions: XGA and SVGA.
Hardware Specifications and Configurations


Item CPU type Intel Pentium MHz FSB)
Specification M 725/730 Processor (2 MB L2 cache, 1.6GHz, 400/533
Intel Celeron M 370/380/390 Processor (1 MB L2 cache, 1.50/1.60/ 1.70GHz, 400MHz FSB) Core logic CPU package CPU core voltage Intel 910GML+ICH6M Intel socketable 478pin Micro-BGA 0.944~1.3V
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Phneoix 3A03 PMC PM39LV040, 512KX8 CMOS Boot Block Flash Memory 512KB Flash BIOS 32-pin PLCC ACPI 1.0b, PC Card 95, SM BIOS 2.3, IEEE1284-ECP/EPP, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CD-ROM bootable, IEEE 1394 Set by setup manual Specification

BIOS password control

Second Level Cache
Item Cache controller Cache size Built-in CPU 2MB for Intel Pentium M 725A Processor 1MB for Intel Celeron M 360/370/380 Processor 1st level cache control 2st level cache control Cache scheme control Always enabled Always enabled Fixed in write-back Specification

System Memory

Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Built-in Intel 910GML 0MB (no on-board memory) 2 sockets 1024MB 2G (by two 1024MB SO-DIMM module) DDR 2 Synchronous DRAM 400 MHz 1.8V and 0.9V 200-pin soDIMM You can install memory modules in any combinations as long as they match the above specifications.

Viewing Angle (degree) Horizontal: Right/Left Vertial: Upper/Lower Temperature Range( C) Operating Storage (shipping) 0 to +50 -25 to +to +50 -20 to +60 45/45 15/35 40/40 20/40

LCD Inverter

Item Vendor & model name Brightness conditions Input voltage (V) Input current (mA) Output voltage (V, rms) Output current (mA, rms) Output voltage frequency (k Hz) Darfon/V189-301GP N/A 9~21 2.56 (max) 780V (2000V for kick off) 6.5 (max) 65K Hz (max) Specification

AC Adaptor

Item Input rating Specification 90V AC to 264V AC, 47Hz to 63Hz
Item Maximum input AC current Inrush current Efficiency 1.7A 220A@115VAC 220A@230VAC 82% min. @115VAC input full load Specification

System Power Management

ACPI mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Power Management All devices in the system are turned off completely. OS initiated shutdown. All devices in the system are turned off completely. Individual devices such as the CPU and hard disc may be power managed in this state. CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode Also called Hibernation Mode. System saves all system states and data onto the disc prior to power off the whole system.

Save to Disk (S4)

System Utilities BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when Press <F2> to enter Setup message is prompted on the bottom of screen). Press m to enter setup. The default parameter of F12 Boot Menu is set to disabled. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to enabled. Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.
PhoenixBIOS Setup Utility Information Main Security Boot Exit
Intel (R) Pentium (R) M processor 1.60GHz CPU Type : 1600MHz CPU Speed : HDD Model Name : ST96812A - (PM) HDD Serial Number : PIONEER DVD-RW DVR-K16RA ATAPI Model Name : None ATAPI Serial Number : None System BIOS Ver: V0.VGA BIOS Ver 01.00 KBC Ver xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number Produce Name Manufacturer Name: UUID: N/A Aspire 3620/TravelMate 2420 Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 22 Byte 32 Byte 16 Byte 16 Byte 32 Byte

F1 Help Esc Exit

Select Item Select Menu

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Item Specific Help +Hard Drive Floppy Devices CD-ROM/DVD Drive Network Boot
Keys used to view or configure devices: <Enter> to expands or collapses devices with a + or <F5> and <F6> moves the device up or down.
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
Item Specific Help Exit Saving Changes Exit Disarding Changes Load Setup Defaults Discard Changes Save Changes Exit System Setup and save your changes to CMOS.
The table below describes the parameters in this screen.
Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes
Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS.

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Phlash. 1. 2. 3. Prepare a bootable diskette. Copy the flash utilities to the bootable diskette. Then boot the system from the bootable diskette. The flash utility has auto-execution function.
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you remove the stripe cover, please be careful not to scrape the cover.

General Information

Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. 3. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
H*2 Middle Cover DIMM Cover


H*3 HDD Cover Wireless LAN Card

P*1 Keyboard

ODD Module O*4 HDD Module
J*2 on bottom side K*2 on top side LCD Module E*1 on upper case assemby E*12 on bottom side F*3 on bottom side A*2 on rear side HDD Bracket
RTC Battery Lower Case Assembly Bluetooth Module O*2 Upper Case Assembly Microphone
Upper Case Lower Case Main Board Assembly

Touchpad Assembly N*3

*2 Speaker Set 86.9A353.3R0*2 North Bridge Plate C*1 D*2 86.9A353.3R0*2 Modem Board O*2 Fan Touchpad Bracket Touchpad

CPU Heatsink

ODD Module CPU G*2

ODD Bracket

LCD Module
4 screw caps J*4 for 15" J*8 for 15.4" LCD Bezel

I*2 LCD Inverter

LCD Panel

LCD Assembly

LCD Wire Cable

LCD Brackets

Screw List
Item A B C D E F G H I J K L M N O P Description SCW HEX NYL I#R-40/O#4-40 L5.5 SCREW MACH WAFER M2*L4 NI CPU SCREW M2.5*4.3L (2.3 KG) CPU SCREW M2.5*4.3L (1.55 KG) SCREW M2.5-6 SCRW M2.5*L8(NON NYLOK) SCREW M2*3 NYLON 1JMCPC-420325 SCREW SCREW M2.5*4L(NYLOCK)BLACK ZN SCREW M2.5X6 SRW M2.5*8L B/ZN NYLOK 700 SCRW M2.5*L3(NON NYLOK) SCREW M3x4(86.9A524.4R0) SCREW WAFER NYLOK NI 2ML3 SCRW M2*4 WAFER NI SCRW M2.5*3 WAFER NI Part Number 34.00015.081 86.00059.220 (PC Card slot x4) 86.00D01.230 86.00D02.230 86.9A323.6R0 86.9A323.8R0 86.9A352.3R0 86.9A352.4R0 86.9A353.4R0 86.9A353.6R0 86.9A353.8R0 86.9A523.3R0 86.9A524.4R0 86.9A552.3R0 86.9A552.4R0 86.9A553.3R0
Removing the Battery Pack
1. 2. Unlock the battery lock. Slide the battery latch then remove the battery.
Removing the Wireless LAN Card/the HDD Module/the Memory/the ODD Module and the LCD Module
Removing the Memory and the HDD Module
1. 2. Remove the five screws fastening the DIMM cover. Detach the DIMM cover carefully.

3. 4. 5.

Pop out the memory carefully. Disconnect wireless main and auxiliary antenna from the wireless LAN card. Pop out the wireless LAN card and remove it.
Remove the three screwss fastening the HDD cover. Detach the HDD cover from the main unit.

Remove the four screws fastening the HDD module. Then detach the HDD module carefully.

Removing the ODD Module

1. 2. First, remove the screw fastening the ODD module as shown. Push the ODD module outwards then remove it.

Removing the LCD Module

1. 2. Detach the middle cover from the main uiit carefully. Disconnect the launch board FFC from the launch board.
Remove the middle cover (with launch board and microphone) from the main unit. Disconnect the microphone cable from the launch board.

5. 6. 7.

Take out the microphone from the middle cover. Remove the two screws fastening the launch board. Then remove the launch board from the middle cover.
Remove the screw holding the keyboard. Turn over the keyboard as shown.
10. Disconnect the keyboard cable.
11. Remove the keyboard from the main unit. 12. Tear off the tapes fastening the wireless antenna cable.
13. Pull the antenna set from the main unit. 14. Disconnect the LCD cable. 15. Turn over the notebook then remove two screws fastening the LCD module.
16. Remove two screws fastening the LCD hinges. 17. Then detach the LCD module from the main unit.
Disassembling the Main Unit
Separate the Main Unit Into the Upper and the Lower Case Assembly
1. 2. 3. Disconnect the touchpad cable and the LED FFC from the main board. Remove the 15 screws on the bottom as shown. Detach the upper case assembly from the lower case assembly carefully.
Disassembling the Lower Case Assembly
4. 5. Turn over the lower case assembly to the bottom side, then disconnect the fan cable. Turn over the lower case assemlby to the fron side, then detach the bluetooth module.
Disconnect the Bluetooth cable from the main board. Disconnect the Bluetooth cable from the Bluetooth module as shown.
Disconnect the speaker set cable from the main board. Remove the four screws fastening the main board to the lower case.
10. Detach the main board from the lower case carefully.
11. Remove the two screws holding the speaker set. 12. Take out the speaker set from the lower case.
13. Remove the three screws fastening the system fan. 14. Detach the fan from the lower case.
15. Disconnect the RTC battery cable then detach the RTC battery. 16. Disconnect the launch board FFC from the main board.
17. Disconnect the modem cable from the main board. 18. Disconnect the modem board from the main board. 19. Disconnect the modem cable from the modem board as shown.

20. Remove the five screws fastening the heatsink. 21. Remove the heatsink from the main board.
22. Use a flat-headed screwdriver to release the CPU socket lock. 23. Remove the CPU from the CPU socket carefully.
Disassembling the Upper Case Assembly
1. 2. Remove the two screws fastening the LED board. The remove the LED board from the upper case assembly carefully.
Disconnect the LED board FFC from the LED board. Disconnect the touchpad FFC then remove it.
Remove the four screws fastening the touchpad bracket. Remove the touchpad bracket (with touchpad). Detach the touchpad from the touchpad bracke.t
Disassembling the LCD Module
1. 2. 3. Remove the four screw caps as shown. Remove the four screws holding the LCD bezel. Then detach the LCD bezel from the LCD module.

4. 5. 6.

Remove the two screws fastening the LCD inverter. Take out the LCD inverter from the LCD cover, then disconnect the LCD cable from the inverter. Remove the two screws holding the LCD to the LCD panel.

7. 8. 9.

Remove the LCD assembly from the LCD panel as shown. Remove the two screws fastening the wireless antenna set. Detach the wireless antenna set from the LCD panel on one side.
10. Detach the wireless antenna set on the other side. 11. Remove the two screws fastening the LCD hinges. 12. Then remove the LCD hinges from the LCD panel.
13. Tear off the tape fastening the LCD cable. 14. Disconnect the LCD cable from the LCD. 15. Tear off another tape holding the LCD cable.
16. Remove the four screws fastening the LCD right bracket. 17. Remove the right bracket from the LCD.
18. Remove the four screws fastening the LCD left bracket. 19. Remove the left bracket from the LCD.
Disassembling the External Modules
Disassembling the HDD Module
1. 2. Remove the four screws fastening the HDD bracket. Remove the HDD bracket.
Disassembling the ODD Module
1. 2. 3. Remove the two screws holding the ODD fix holder bracket. Then remove the ODD fix holder bracket. Reove the two screws fastening the ODD rail bracket then remove the rail bracket.
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Obtain the failing symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Use the following table with the verified symptom to determine which page to go to.

From Hardware:

If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the touchpad cables. Replace the touchpad. Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see Undetermined Problems on page 82. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error.

Index of Error Messages

Error Code List
Error Codes 006 Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before Equipment Configuration Error) 110 <No error code> Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled. Incorrect password is specified. Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system, no message will show. <No error code> Thermal critical High In this situation BIOS will shut down system, not show message. Error Messages Equipment Configuration Error

Error Message List

Error Messages Failure Fixed Disk FRU/Action in Sequence Reconnect hard disk drive connector. Load Default Settings in BIOS Setup Utility. Hard disk drive System board Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn System battery is dead - Replace and run Setup System CMOS checksum bad - Default configuration used System timer error see Keyboard or Auxiliary Input Device Check on page 66. see Keyboard or Auxiliary Input Device Check on page 66. see Keyboard or Auxiliary Input Device Check on page 66. Unlock external keyboard Run Load Default Settings in BIOS Setup Utility. BIOS ROM System board DIMM System board DIMM System board Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board
Error Messages Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Run Load Default Settings in BIOS Setup Utility. RTC battery System board Run Load Default Settings in BIOS Setup Utility. DIMM System board Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 66. Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict Check the drive is defined with the proper diskette type in BIOS Setup Utility System board System board DIMM System board DIMM System board DIMM System board Run Load Default Settings in BIOS Setup Utility. RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility. RTC battery System board Failing Bits: nnnn DIMM BIOS ROM System board Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict None BIOS ROM System board Run Load Default Settings in BIOS Setup Utility. RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board FRU/Action in Sequence

No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See Power System Check on page 67. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See Power System Check on page 67. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Reconnect the LCD connectors. LCD inverter ID LCD cable LCD inverter LCD System board No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST. No beep during POST but system runs correctly. Ensure every connector is connected tightly and correctly. System board Speaker System board

Phoenix BIOS Beep Codes

Code 02h 03h 04h 06h 08h 09h 0Ah 0Bh 0Ch 0Eh 0Fh 10h 11h 12h 13h 14h 16h 17h 18h 1Ah 1Ch 20h 22h 24h 26h 28h 29h 2Ah 2Ch 2Eh 2Fh 30h 32h 33h 36h 38h 3Ah 3Ch 3Dh 42h 45h 1-4-1-1 1-3-4-1 1-3-4-3 1-3-1-1 1-3-1-3 1-2-2-3 Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization

Speaker SPEAKER 23.TB2V1.001
Case/Cover/Bracket/Assembly MIDDLE COVER 60.AA6V1.003
60.TB2V1.003 TBD 42.TB2V1.001


Part Name and Description TOUCHPAD BRACKET
Acer Part No. 33.TB2V1.001


60.TB2V1.002 6M.TB2V1.001


33.TB2V1.003 42.TB2V1.003 KO.0240A.005 KO.02409.015
CPU/Processor CPU CEL-M370 1.5GMHZ INTEL KC.NV001.370


Acer Part No. KC.N0001.740 KC.NA001.725 KC.NC001.370 KC.NV001.380 KC.NV001.390 KC.NV001.360 6M.TB2V1.002
33.TB2V1.003 42.TB2V1.003 42.TB2V1.004 (TM) KU.0080D.017 KU.00804.012 KU.00805.019 KU.00807.022 KU.0080D.019 KU.00807.025 23.TB2V1.003
HDD/Hard Disk Drive HDD MODULE 40G TBD
Part Name and Description ASSY HDD BRACKET AG1
Acer Part No. 33.TB2V1.004
KH.04001.014 KH.04004.005 KH.04007.013 KH.04008.025 KH.0400B.003



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