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Hitachi Storage Solutions at Work
King Mongkuts University of Technology Thonburi (KMUTT)
INDUSTRY SOLUTIONS Education Capacity Hardware Hitachi Adaptable Modular Storage model AMS200 Software Hitachi ShadowImage Replication software and Hi-Track Monitor (software tool/service) Services Provided by Acer Computer Co., Ltd.
Although KMUTT has never purchased Hitachi Data Systems storage products in the past, the universitys analysis demonstrated that the Hitachi Adaptable Modular Storage system would provide better performance and greater capacity than other proposed storage brands.
Dr. Bundit Thipakorn Assistant Professor KMUTT

Hitachi Data Systems

helps to circulate information effectively within the university. The KMUTT Library manages extremely large volumes of digital information in multiple
Learning by Doing: KMUTT Expands Interactive Education with Hitachi Modular Storage
The mission of King Mongkut's University of Technology Thonburi (KMUTT) is to create the next generation of Thailands leading scientists and technologists. To help accomplish this goal, the university developed several new interactive learning applications but its existing storage infrastructure was insufficient to support video streaming. To facilitate these new applications, manage storage costs and protect critical data, KMUTT tapped Acer Computer Co., Ltd., and Hitachi Data Systems for a modular storage solution.
King Mongkuts University of Technology Thonburi is the first among public universities in Thailand to receive full autonomy. Although its administrative system is patterned after international, government-owned universities, KMUTT has total control over its budget a privilege that allows it to own and manage property, set up new faculties and departments, and introduce new academic programs. As one of Thailands top technological universities, KMUTT has a mandate to contribute to the progress of leading scientists and technologists so they can conduct research and development designed to enhance the standard of living for all of mankind. To aid in this mission, KMUTT maintains an advanced digital library on information technology. The library is recognized by the Thai educational community as a leading knowledge resource center, and it functions as the nucleus around which the KMUTT campus revolves.
forms, including digital texts, streamed classroom videos and interactive chat rooms. Data storage systems play a vital part in helping the university achieve its goals, because they allow large volumes of end users to reliably and simultaneously access digital data from the resource center. To encourage discussion-based learning rather than more traditional lecture-style education, the KMUTT Library planned to expand its interactive offerings. Classrooms On-Demand would provide streaming video of classroom sessions so students could replay lessons for further study, and KMUTT Learning and Information Commons (KLINICS) would allow students to interactively discuss their lessons and Classroom On-Demand sessions with other students and faculty members. After the original broadcast, KMUTT planned to re-broadcast each class based on the airing schedule. But the sheer amount and various types of content requiring data storage management was quickly outpacing the universitys 11TB storage capacity. Additionally, the KMUTT Library would need greater flexibility and capacity to manage the new educational offerings.
Seeking Higher Performance and Lower Costs
Originally, the KMUTT Library relied on an IBM TotalStorage FAStT500 Storage Server system for much of its digital content. Nearly at capacity, the system was unable to provide the level of scalability that the KMUTT Library required to implement its educational programs. Along with the increased storage volume, KMUTT needed a greater level of versatility for backup and recovery procedures to ensure the protection and accessibility of its growing digital assets. The university analyzed how best to meet burgeoning storage requirements and discovered that it would actually cost more to refresh and maintain the legacy system than to purchase a complete storage replacement.

Expanding Broadcast Bandwidth and Active Learning
The KMUTT Library," which will be the Knowledge Resource Center in the year 2020, operates as a data clearinghouse for teaching and learning, conducting research both on and off the campus, and exchanging information between students and lecturers. In this manner, the KMUTT Library
Although KMUTT has never purchased Hitachi Data Systems storage products in the past, the universitys analysis demonstrated that the Hitachi Adaptable Modular Storage system would provide better performance and greater capacity than other proposed storage brands we were considering. And the Hitachi platforms are interoperable with other systems in the KMUTT data center, so we gain data management flexibility and help to lower operational costs, says KMUTT Assistant Professor Dr. Bundit Thipakorn.
storage to scalable external storage or to consolidate multiple storage systems into one. The AMS200 supports both iSCSI and Fibre Channel connectivity and scales to more than 39TB of SATA intermix storage. Whats more, KMUTT can use NAS connectivity options for collaborative file-sharing applications. The system also enables KMUTT to match the value of its data to the cost of storage with a system that supports native Fibre Channel SAN and cost-effective Serial ATA (SATA) intermix drives.
The AMS200 was easy to install and integrate with the other components of our data center, says Dr. Thipakorn. Even more importantly, it has given us the capacity to amply support our new interactive learning applications without service interruptions or network slowdowns. In that way, the AMS200 has played a critical role in helping us achieve our mission of training the next generation of Thai technologists.
The AMS200 has played a critical role in helping us achieve our mission of training the next generation of Thai technologists.

About Acer

Acer ranks as the world's No. 3 branded PC vendor, designing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. Since spinning off its manufacturing operation, Acer has focused on globally marketing its brand-name products: mobile and desktop PCs, servers and storage, LCD monitors and high-definition TVs, and handheld/ navigational devices. Acers unique Channel Business Model is instrumental to the companys continued success. The model encourages partners and suppliers to collaborate in a winning formula of supply-chain management, allowing Acer to provide customers with fresh technologies, competitive pricing and quality service. Established in 1976, Acer Inc. employs 5,300 people, supporting dealers and distributors in more than 100 countries. Estimated revenue for 2006 is US$11.31 billion. Acer first penetrated the market in Thailand 1984, establishing an office in 1993. Acer Computer Co., Ltd., has been growing rapidly and is now widely recognized in Thailand. A major sponsor of the 13th Asian Games held in Bangkok in 1998, the company has been the recipient of The Readers Digest Outstanding Brand Performance for eight years, and has ranked No. 1 in notebook selling for 13 consecutive quarters (2003-present). For more information on Acer, please visit www.acer.com; for more information on Acer in Thailand, please visit www.acer.co.th.

Boosting Classroom On-Demand Learning and Data Protection
KMUTT selected the Hitachi Adaptable Modular Storage model AMS200 to house the KMUTT Librarys recorded classroom sessions for video streaming broadcasts on four channels. We already had a storage area network (SAN) in place, so we were able to easily integrate the model AMS200 and dedicate it to our video streaming, says Dr. Thipakorn. Designed to bring functionality and value to the midrange volume storage market, the AMS200 is one of the first co-branded storage systems available under a joint marketing agreement between Hitachi Data Systems and Acer Computer Co., Ltd. Model AMS200 offers a highly scalable and reliable platform for Microsoft Exchange Server and other business applications, tiered storage, consolidation, network attached storage (NAS), backup and data archiving all of which help support the universitys interactive learning initiatives. The AMS200 aids KMUTT with cost-effective and flexible storage management. This modular storage system provides the university with the ability to move from server internal
The model AMS200 also helps the university protect critical data stored on its drives. Enhanced SATA data protection helps provide unmatched data availability and resiliency, while RAID-6 facilitates high availability and rapid RAID group rebuild. The Hi-Track Monitor remote maintenance service/tool from Hitachi Data Systems allows 24/7 diagnostics to keep potential issues from becoming problems. In addition, fully redundant and hot-swappable components help prevent interruptions to interactive applications. Hitachi ShadowImage Replication software provides a nondisruptive, host-independent data replication solution for creating copies of any user accessible data within the AMS200.
Achieving Expansive Storage and Better Learning
With the Hitachi Adaptable Modular Storage model AMS200 diligently working behind the scenes to support KMUTT learning initiatives, university officials have deemed the project a resounding success. Storage capacity has nearly tripled, enabling the expanded realm of cutting-edge education methodologies at the KMUTT Library.
Corporate Headquarters 750 Central Expressway, Santa Clara, California 95050-2627 USA Contact Information: + www.hds.com / info@hds.com Asia Pacific and Americas 750 Central Expressway, Santa Clara, California 95050-2627 USA Contact Information: + www.hds.com / info@hds.com Europe Headquarters Sefton Park, Stoke Poges, Buckinghamshire SL2 4HD United Kingdom Contact Information: + 44 (0) www.hds.com / info.uk@hds.com Hitachi Data Systems Thailand, Level 27, Bangkok City Tower, 179/114-116, South Sathorn Rd., Thungmahamek, Sathorn, Bangkok 10120 Thailand, Contact Information: + 1663 www.hds.com

Hitachi is a registered trademark of Hitachi, Ltd., and/or its affiliates in the United States and other countries. Hitachi Data Systems is a registered trademark and service mark of Hitachi, Ltd., in the United States and other countries. ShadowImage and Hi-Track are registered trademarks of Hitachi Data Systems Corporation. Microsoft is a registered trademark of Microsoft Corporation. IBM and TotalStorage are registered trademarks of International Business Machines Corporation. Acer and the Acer logo are registered trademarks of Acer Incorporated. All other trademarks, service marks and company names are properties of their respective owners. Notice: This document is for informational purposes only, and does not set forth any warranty, express or implied, concerning any equipment or service offered or to be offered by Hitachi Data Systems. This document describes some capabilities that are conditioned on a maintenance contract with Hitachi Data Systems being in effect, and that may be configurationdependent, and features that may not be currently available. Contact your local Hitachi Data Systems sales office for information on feature and product availability. Hitachi Data Systems sells and licenses its products subject to certain terms and conditions, including limited warranties. To see a copy of these terms and conditions prior to purchase or license, please go to http://www.hds.com/corporate/legal/index. html or call your local sales representative to obtain a printed copy. If you purchase or license the product, you are deemed to have accepted these terms and conditions. Hitachi Data Systems Corporation 2008. All Rights Reserved. SS-100-00 DG February 2008

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Hitachi Storage Solutions at Work
St Cuthberts College, an Independent Day and Boarding School for Girls
INDUSTRY SOLUTIONS Education Capacity and Business Continuity/Disaster Recovery HardwareHitachi Adaptable Modular Storage model AMS200 ServicesProvided by Hitachi Data Systems Partners Connect NZ and Acer
We wanted as little downtime as possible and the highest guarantee that it would work the first time around. We basically turned it [the AMS200] on and it hasnt hiccupped since.
Stuart Mainwaring Information Services Manager St Cuthberts College

Hitachi Data Systems

capable of accumulating up to 2GB, with art, multimedia, and Web design work taking up the most space.
St Cuthberts Puts the Focus Back on Education with Hitachi Storage and Partner Services
With its strong international reputation, St Cuthberts Independent Girls Day and Boarding School is one of the leading academic institutions in New Zealand. To enhance the learning process, St Cuthberts created a strategic plan to also become one of the foremost information communications technology (ICT) schools in the country and turned to Hitachi Data Systems and partners to provide the storage capacity and reliability that would support digital literacy.
St Cuthberts is an Auckland-based college for girls from year 1 to year 13. Established in 1915, this independent college encompasses 200 staff and 1400 students, including 120 boarders. The school believes that digital literacy is crucial for students who are preparing to face the challenges of a future that will be largely driven by new technologies. Eight years ago, Stuart Mainwaring was the first technical staff member brought in to drive St Cuthberts ICT initiatives. As Information Services Manager, Mainwaring looks after the IT needs of the school, and as the schools IT and data requirements have increased, his IT department has grown from one to six staff members. One of the drivers of this information growth was the introduction of the St Cuthberts notebook program, which provides students with their own computers. The school transitioned from 25 desktop computers 6 years ago to over 1000 notebook computers today. St Cuthberts notebook program is unique in that the school supports a dual platform environment, whereby students use Apple computers from years 5 to 9 and Microsoft Windowsbased computers in
This explosion of digital data was a constant challenge for Mainwaring and his IT team, as the old storage infrastructure lacked scalability and redundancy. All information was backed up to the servers nightly with a backup window of around 18 hours. Often, the storage system would reach full capacity and Mainwaring would have to either delete information or ask the students to delete data from the system. The lack of system redundancy meant that students and staff would not have continuous access to data stored on the schools system should a system failure occur. Such a failure would be problematic not only for the schools boarding students, but also for those who participate in collaborative learning from remote locations, where they must maintain their studies online. It became clear that all staff and students required access to the IT system 24 hours a day, seven days a week.
Expansion and Integration
Two of the programs testing storage boundaries were Moodle, a classroom management system with which assignments are passed around virtually, and Clickview, a video-on-demand program with which students can view everything from commercials to documentaries online. Also important to the college was the digital archiving of old data, including student records and library information dating back to the founding of the school in 1915. Education is the primary focus at St Cuthberts, says Mainwaring. People never notice us unless something goes wrong, and thats the way we like it. This desire to keep the attention on education as opposed to IT issues was the driving force behind the schools search for a new storage solution. The schools old storage system was based on direct attached storage (DAS) and could not scale, so St Cuthberts went in search of a storage area network (SAN). Before

years 10, 11, and 12. While the colleges use of modern technology is a key differentiator that sets St Cuthberts apart from other schools, it also creates a number of IT challenges. Staff usage accounts for a large share of data on the school system, but the largest amount of data by far is produced by the students who are saving all of their large digital documents, homework assignments, and e-mail messages on the schools network. Each student is
deciding on a solution from Hitachi Data Systems and Acer, with support from Connect NZ, Mainwaring reviewed storage platforms from several vendors. He considered one from IBM, but decided against it because it couldnt compare to the straightforward interface and competitive price offered by Hitachi Data Systems. Also, the IBM solution was so high-end that it couldnt scale down to meet St Cuthberts current storage needs. Mainwaring purchased a Hitachi Adaptable Modular Storage model AMS200 with RAID-6 arrays and a SATA expansion unit. This provides the school with high-speed file storage and access and dual redundancy, which ensures maximum uptime. The AMS200 fulfils the schools current storage requirements
In the four months that the Hitachi system has been up and running, Mainwaring and his team have had 100 percent uptime. The cost of storage has decreased dramatically as it is now less time-consuming to run. Also, the infrastructure is now in place for cost-effective upgrades on an as needed basis. Backup time has been cut three-fold, from 18 hours to 6.
the staff and student user confidence is at an all-time high and everyone can concentrate on education. The storage systems that Hitachi Data Systems offers for midsized organizations Adaptable Modular Storage models AMS200, AMS500, and AMS1000are the most scalable, high-performance, high-availability systems in their class. These products boast

Future-proofing

When Mainwaring decided his IT infrastructure needed upgrading he wasnt just thinking about the schools current situation, he was planning for the future. He recognises that technology is changing at a rapid pace and St Cuthberts has to keep up if it wants to maintain its leading-edge ICT status.

Partner Teamwork

Hitachi Data Systems worked closely with strategic partners Acer and Connect NZ as well as St Cuthberts own IT team to plan and implement the IT upgrade. Connect NZs system integration specialist worked with St Cuthberts during the planning process to determine how they were going to accomplish their IT overhaul. They assisted with pricing and product procurement and continue to provide technology support on an ongoing basis. Acer, a leading storage solution provider, helped to ease the implementation process and supplied onsite training to familiarise the team with the new solution. Hitachi Data Systems, Acer, and Connect NZ all supported the IT changes from the planning to the implementation stages with minimal impact on existing operations for a successful result.
Our old system restricted learning because data had to be strictly controlled and monitored. Now, both the staff and student user confidence is at an all-time high and everyone can concentrate on education.
Stuart Mainwaring Information Services Manager St Cuthberts College Mainwaring knows that the future holds new challenges for his IT staff, including complying with new data storage compliance regulations on the horizon, which will require hundreds of gigabytes of data for the storage and archiving of e-mail. Instead of asking for more budget to comply, Mainwaring can simply expand his Hitachi system as necessary. St Cuthberts is also in the process of opening a new campus in Kahunui. This remote location will open in 2008 and serve as an outdoor learning experience for year 10 students. To start with, Kahunui will utilise the schools old DAS system, but the long-term goal is to consolidate both campuses onto the SAN and create a disaster recovery plan. Technology is changing so fast. We have to keep up if we want to maintain the high quality of education that St Cuthberts provides, says Mainwaring. Our old system restricted learning because data had to be strictly controlled and monitored. Now, both
with the ability to expand up to quadruple the amount of storage space as the schools data requirements grow.
Seamless Transition and Remarkable Benefits
The official transition took place during school holidays in January 2007. The entire implementation process from the knock on the door to the goodbye took just three days, with only a half-day of downtime. Acer and Connect NZ were on hand to ease the implementation process and provide additional training for the St Cuthberts IT staff. We wanted as little downtime as possible and the highest guarantee that it would work the first time around, says Mainwaring. We basically turned it [the AMS200] on and it hasnt hiccupped since. The end users, unless we told them, wouldnt have known that we did anything different to our IT system.

high-end features previously associated only with large corporate sitessuch as the ability to optimise performance based on application requirements with cache portioning and advanced data protection with RAID-6accessible to small and midsized businesses, which have fast-growing data storage needs and require systems that have high availability and performance requirements in a small footprint.
Corporate Headquarters 750 Central Expressway, Santa Clara, California 95050-2627 USA Contact Information: + www.hds.com / info@hds.com Asia Pacific and Americas 750 Central Expressway, Santa Clara, California 95050-2627 USA Contact Information: + www.hds.com / info@hds.com Europe Headquarters Sefton Park, Stoke Poges, Buckinghamshire SL2 4HD United Kingdom Contact Information: + 44 (0) www.hds.com / info.uk@hds.com Hitachi Data Systems NZ, Ltd., Level 20, ASB Bank Centre, 135 Albert Street, Auckland, New Zealand Contact Information: + www.hds.com / info@hds.com
Hitachi is a registered trademark of Hitachi, Ltd., and/or its affiliates in the United States and other countries. Hitachi Data Systems is a registered trademark and service mark of Hitachi, Ltd., in the United States and other countries. Microsoft is a registered trademark of Microsoft Corporation All other trademarks, service marks, and company names are properties of their respective owners. Notice: This document is for informational purposes only, and does not set forth any warranty, express or implied, concerning any equipment or service offered or to be offered by Hitachi Data Systems. This document describes some capabilities that are conditioned on a maintenance contract with Hitachi Data Systems being in effect, and that may be configurationdependent, and features that may not be currently available. Contact your local Hitachi Data Systems sales office for information on feature and product availability. Hitachi Data Systems sells and licenses its products subject to certain terms and conditions, including limited warranties. To see a copy of these terms and conditions prior to purchase or license, please go to http://www.hds.com/products_services/ support/warranty.html or call your local sales representative to obtain a printed copy. If you purchase or license the product, you are deemed to have accepted these terms and conditions. Hitachi Data Systems Corporation 2007. All Rights Reserved. SS-093-00 DG September 2007