HD#(0.63)
LVDS & CRT Connector page

Montara 852GM

BANK 0, 1, 2, 3

page 10,11,12

DDR-SO-DIMM X2

18 page 6,7,8,9

uFCBGA-732 pin

System Block Diagram

TV-Out Conn.

page 18

TV Encoder CH7011 page

HUB-Link

USB port 0, 2, 4

PCI BUS

3.3V 33MHz 3.3V 48MHz

MBC Conn.

ICH4-M
page 26 3.3V 24.576MHz 3.3V ATA100

USB conn

USB port 1

page 25

MINI PCI I/F
@1394 Controller LAN RTL 8101L

CardBus

ENE CB1410

page 14,15,16 page 20

BGA-421

AC-LINK

VIA VT6301S

page 22

page 24

page 23

@1394 Connector

page 22 3.3V 33MHz

Slot 0

page 21

LPC BUS

LED INDICATE

page 26

ENE KB910

LPC to X-BUS & KBC
Winbond W83L518D 25 page HDD

SD/MS Slot

page 25 page 17

page 17

Power On/Off Reset & RTC

SIO LPC47N217

page 27 page 29

AC97 Codec ALC202

page 32

DC/DC Interface Suspend

PARALLEL

SERIAL

page 34

page 28

EC I/O Buffer BIOS

page 30

Touch Pad

AMP& Phone Jack

page 28 page 33

Power Circuit DC/DC

Legacy I/O Option

Int.KBD

Acer Inc.
page 36,37,38,39,40,41,42,43
Size Date: Document Number

DCL55 LA-2201

Tuesday, November 18, 2003

Rev 0.1 Sheet 2 of 45

Board Layout

Top View

1-JP12 2-JP7 3-JP2 4-JP1 5-JP10 6-JP6 7-JP5 10-SW1 11-JP8 12-JP11 13-JP15
CPU Socket FAN Connector Parallel Port CRT Connector LCD Connector USB Connectors (*2) RJ11/RJ45 Connectors Lid Switch USB Connector MDC/MBC Connector PCMCIA Connector
14-JP20 15-JP23 16-SW3 17-JP18 18-JP17 19-JP13 20-PJP9 21-JP21 22-JP22 23-PCN1
MIC in Jack Headphone out Jack Wireless Kill Switch Speakers Connector Module Connector Mini PCI Connector Battery Connector Keyboard Connector HDD Connector DC-In Jack

Bottom View

24-JP25

SO-DIMM Socket

25-JP26

Outlook View

A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.

Front Open View

Item Display screen Power Button Touchpad Click buttons (left and right) Palmrest Keyboard Status indicators
Description Also called LCD (liquid-crystal display), displays computer output. Turns on the computer power. Touch-sensitive pointing device which functions like a computer mouse. The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button. Comfortable support ares for your hands when you use the computer. Inputs data into your computer. LEDs (light-emitting diode) that turn on and off to show the status of the computer, its functions and components. Two special keys for frequently used programs.

Desired Access Number keys on embedded keypad Main keyboard keys
Num Lock On Type numbers in a normal manner. Hold <Fn> while typing letters on embedded keypad.

Num Lock Off

Type the letters in a normal manner.

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Windows logo key

Description Start button. Combinations with this key perform special functions. Below are a few examples: + Tab (Activates next taskbar button)
+ E (Explores My Computer)

+ F (Finds Document)

+ M (Minimizes All)
+ M (Undoes Minimize All)
+ R (Displays the Run. dialog box) Application key Opens a context menu (same as a right-click).

Hot Keys

The computer uses hotkey or key combinations to access most of the computers controls like sreen brightness and volume output. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Hot Key Fn-Esc

Icon Sleep
Description Puts the computer in Sleep mode.

Display toggle

Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the speakers on and off.

Fn-End

Speaker toggle

Fn-PgUp

Volume up
Increases the speaker volume.

Fn-PgDn

Volume down
Decreases the speaker volume.

Brightness up

Increases the screen brightness.

Brightness down

Decreases the screen brightness

The Euro Symbol

If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard.
NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.
To verify the keyboard type in Windows 2000 and Windows Millennium Edition, follow the steps below: 1. 2. 3. 4. 5. Click on Start, Settings, Control Panel. Double-click on Keyboard. Click on the Language tab. Verify that keyboard layout used for En English (United States) is set to United States-International. If not, select and click on Properties; then select United States-International and click on OK. Click on OK.

LCD Inverter Specification This inverter is designed to light up the CCFL of LCD for TravelMate 290E series notebook. It should be supported the following LCD panels.
No. 5 AU CMO CPT Toppoly AU Supplier B141XN04 N141X6-L01 CLAA141XF01 TD141TGCB1 B150XG02-V1 Model Type TFT, 14.1 XGA TFT, 14.1 XGA TFT, 14.1 XGA TFT, 14.1 XGA TFT 15.0 XGA
No. 8 Hitachi LG Hannstar Supplier Model TX38D81VC1CAB LP150X08-A3 HSD150PX17-A Type TFT, 15.0 XGA TFT 15.0 XGA TFT, 15.0 XGA
There are two control signals that come form system to control lamp brightness. One signal is named DAC_BRIG, which limits current to meet LCD lamp current specification. Another one is named PWM, which adjusts lamp brightness. This inverter brightness is adjusted by PWM burst mode. The PWM burst mode is that turning on and off the lamp at rate of 150Hz. The effective brightness is a function of the duty cycle. Features 1. Wide range 9V to 21V input voltage. 2. Birghtness adjustment by PWM duty mode. 3. Close loop controls lamp current.
Electrical Characteristics
No. 1 Parameter Input voltage Input current Lamp current Lamp current Frequency Output power Efficiency Starting voltage Starting time Dispoff# Limited lamp maximum current PWM signal *Note 4 DACBRIG Symbol NV_PWR 9 Min. Typ. 14.8 Max. 21 V Unit Comment 7.5V (continuous) can work *Note 10 Iin IL IL F Pout Vs Tvs -3.0 2.-80% 2.0 0.33 --55 ----3.3 0.5 -6.8 6.4.5 ---1.5 3.6 0.8 3.3 A mA mA KHz W -V Sec V V V Backlight on/off signal Low level *Note 2 At 0C DAC=0V *Note 2 DAC=1V * Note 3

INV_PW M

142 3.0 30

150 3.3 --

158 3.6 100

Hz V %

PWM signal frequency PWM signal amplitude
Ton Duty = -----------------Period
12 Lamp current over-shoot Current Waveform factor I zero-PK --10 % Line transient (10.8V to 21V/100us) and turn on transient

Multiple

Ip I rms

-10% 0

or +10% Mulitple

Unbalance Rate

Ip Ip Irms

IHl --0 A PWM=30%

Turn off current (Hight side) Turn off voltage (Low side)

150Vpp

PWM=30%

No. 16

Parameter Voltage Rise time (Low side) Voltage fall time (Low side)

Mechanical Specifications LCD display area (diagonal, inch) Display technology Resolution 14.1 15.0 15.0 15.0 15.0 14.1 14.1

TFT XGA (1024* 768) 262K

Supports colors Contrast ratio
Optical Specification 175 (Min.) 250 (Typ.) Rising: 10 (Typ.) 20 (Max.) Falling: 20 (Typ.) 30 (Max.) 150 (5 points average) keyboard hotkey No Yes keyboard hotkey No Yes keyboard hotkey No Yes keyboard hotkey No Yes keyboard hotkey No Yes keyboard hotkey No Yes

Response time (msec)

Rising: 24 (Typ.) 15 (Max.) Falling: 11 (Typ.) 30 (Max.) 180 (5 points average) keyboard hotkey No Yes
Rising: 30 (Typ.) 50 (Max.) Falling: 30 (Typ.) 50 (Max.) 180 (5 points average) keyboard hotkey No Yes
Limuinanc e, white, 5P (cd/m2) Brightness control Contrast control Suspend/ Standby control Supply voltage for LCD display (V)
Electrical Specification 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.3
Item Supply voltage for LCD backlight (Vrms) Specification 690 690

AC Adapter

Item Vendor & model name Specification LITEON 65W, 3 PIN, PA-1650-02CA LITEON 65W, 3 PIN, PA-1650-02CR DELTA 65W, 3 PIN, ADP-65DB 1.7Amax@100Vac 0.9Amax@ 240Vac 47 - - - 264 The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 240Vac(50Hz) respectively. High efficiency 86% minimum, at 100~240Vac AC input, full load, warm-up condition. Offers constant voltage 19.0V output source with 65W max output power capacity. 380mvp-pmax (20MHz bandwidth) for resistor load 0 A (min.) 18.0 ~ 20.0 3.3A 3 sec. (@115 Vac and 230Vac full load) 5ms min. (@115 Vac input, full load) 27V Output can be shorted without damage, and auto recovery 15kV (at air discharge) 8kV (at contact discharge) 4242 Vdc for 1 second 60uA at 254Vac 1. FCC class B requirements (USA) 2. VDE class B requirements (German) 3. VCCI classII requirements (Japan) 3.16A (max.)
Input Requirements Maximum input current (A, @100Vac, full load) Nominal frequency (Hz) Frequency variation range (Hz) Nominal voltages (Vrms) Inrush current Efficiency Output Ratings (CV mode) DC output voltage Noise + Ripple Output current Output Ratings (CC mode) DC output voltage Constant output Dynamic Output Characteristics Start-up time Hold up time Over Voltage Protection (OVP) Short circuit protection Electrostatic discharge (ESD) Dielectric Withstand Voltage Primary to secondary Leakage current Regulatory Requirements

Power Management

ACPI Mode Mech. Off (G3) Soft Off (G2/S5) Power Management All devices in the system are turned off completely. OS initiated shutdown. All devices in the system are turned off completely.
ACPI Mode Working (G0/S0) Sleeping State (S3) Power Management Individual devices such as the CPU and hard disk may be power managed in this state. CPU Power Down VGA Power Down PCMCIA Suspend Audio Power Down Hard Disk Power Down Super I/O Power Down Also called Hibernate state. System saves all system states and data onto the disk prior to power off the whole system.

Sleeping State (S4)

Environmental Requirements
Item Temperature Operating Non-operating Non-operating Humidity Operating Non-operating Non-operating Vibration Operating (unpacked) Non-operating (unpacked) 5 ~ 500Hz: 0.9G 5 ~ 500Hz: 1.3G 20% to 80% without condensation 20% to 80% RH, non-condensing (unpacked) 20% to 80% RH, non-condensing (storage package) +5 ~ +35C -20 ~ +65C -20 ~ +65C (storage package) Specification

Mechanical Specification

Item Dimensions Weight I/O Ports Specification 333.6mm (W) x 276.3mm (D) x 32mm (H) for 14.1/15.0 inch model 6.15lb (2.79kg) for 14.1 inch model 6.26lb (2.84kg) for 15.0 inch model One type II CardBus slots, One RJ-11 modem jack,One RJ-45 network jack, One DC-in jack for AC adapter, One ECP/EPP-compliant parallel port, One external monitor port, One headphone/speaker/line-out jack (3.5mm mini jack), One microphone/line-in jack (3.5mm mini jack), Three Universal Serial Bus (USB) ports, Recycle plastic PC+ABS Power, Battery charge, HDD, ODD, Wireless/Bluetooth communication, Caps lock, Pad lock, Num lock and Scroll lock indicators Power switch Lid switch User define switch 1, 2 Wireless ON/OFF switch
Material Indicators Switch

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when Press <F2> to enter Setup message is prompted on the bottom of screen).
Navigating the BIOS Utility
There are five menu options: Main, Advanced, Security, Boot and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press p or q. Press ^ while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing t. You can also press u to save any changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values.

This menu provides you the information of the system.
Parameter System BIOS Version VGA BIOS Version Serial # UUID Number System Memory Extended Memory CPU Speed System Time and System Date Quiet Boot Mode LCD Auto DIM Displays system BIOS version Displays VGA BIOS version Displays the serial number of the unit.

Description

UUID=16bytes. This will be visible only when there is an internal LAN device present. This field reports the memory size of system base memory. The size is fixed to 640KB. This field reports the memory size of the extended memory in the system. Extended Memory size=Total memory size CPU Speed= Max speed Sets the system time and date. Control whether Customer Logo and Summary Screen are displayed or not. Enabled: LCD brightness will automatically lower to save more power when AC is not present. Disabled: LCD brightness will NOT automatically lower to save more power when AC is not present.
PXE Boot from LAN F12 Boot Menu
Enables PXE Boot from LAN function at DOS. This field decides whether the OEM POST screen will have the following message: Press <F12> Change Boot Device or not during users quiet boot.

Advanced

The Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system.

FIR Ports

Configure the systems Infrared port using options: Disabled and Enabled.
The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.
Description FIR I/O Settings Sets the base I/O address and IRQ for Infrared port.
Option COM1, 3F8, IRQ4/ COM2, 2F8, IRQ3/ COM3, 3E8, IRQ4/ COM4, 2E8, IRQ3
Description DMA Setting for Fast IR Sets a DMA channel for the printer to operate in ECP mode. This parameter is enabled only if Mode is set to ECP.

Option DMA1, DMA2, DMA3,

Mode Setting
Normak (16550), IrDA (HPSIR), ASK IR, FAST IR

LPT Port

Configure the systems parallel port using options: Disabled and Enabled.
Description Port Definition Sets the mode for the parallel port. Standard AT: Normal mode (AT compatible) Bi-directional: Bi-directional mod (PS/2 compatible) Enhanced Parallel (EPP): EPP mode Extended Compabilities (ECP): ECP mode (requires DMA channel) Port Address Sets the base I/O address for the parallel port. When Mode is selected as EPP mode, 3BC will not be available. If ECP mode has been selected, then DMA default is DMA1.

Removing the Battery Pack
1. 2. Slide the battery latch. Then remove the battery.
Removing ODD Module, Memory and HDD Module

Removing the ODD Module

1. 2. Slide the optical drive latch. Then remove the optical drive.

Removing the Memory

1. 2. 3. Unscrew the two screws that secure the DIMM cover. Remove the DIMM cover. Pop out the memory then remove it.

Removing the HDD Module

1. 2. Remove the screw that secures HDD module. Take off the HDD module from the main unit.
Removing the Keyboard/LCD Module

Removing the Keyboard

1. 2. Use a plastic flat head screw driver or any plastic tool to detach the middle cover carefully. Then remove the middle cover from the main unit.

3. 4. 5.

Remove the two screws holding the keyboard. Turn the keyboard over as the picture shows. Disconnect the keyboard cable then remove the keyboard.

Removing the LCD module

1. 2. 3. Remove the middle cover. See step 1 and step 2 on Removing the Keyboard section. Remove one screw as the picture shows. Then disconnect the LCD coaxial cable.
Remove the six screws on the rear and the bottom panel; three on each side. Then detach the entire LCD module.
Disassembling the Main Unit
1. 2. 3. 4. See Removing the Keyboard/LCD Module on page 49 Disconnect the touchpad FPC. Remove the screw that fastens the power button. Then take off the power button.

5. 6. 7.

Remove the screw holding the launch board. Take off the launch board. Then remove the screw that secures the thermal plate.
Take off the thermal plate. Remove the two screws that fasten the MDC cover plate then remove it.
10. Disconnect the MDC card connector.
11. Disconnect the modem card cable. 12. Disconnect the fan cable. 13. Remove the four screws according to the order as shown.
14. Remove the thermal module from the main unit. 15. Release the CPU lock. 16. Remove the CPU from the main unit carefully.

17. Disconnect the speaker cable. 18. Remove the two screws holding the mini PCI cover. 19. Then remove the mini PCI cover.
20. Disconnect the wireless LAN antennae. 21. Pop out the wireless LAN card then remove it.
22. To detach the upper case assembly from the lower case assembly, first remove the three screws as shown. 52 Chapter 3
23. Remove the 15 screws on the bottom panel. 24. Then detach the upper case assembly.
25. Tear off the capton fastening the touchpad FPC. 26. Disconnect the touchpad FPC.
27. Remove the four screws that secure the touchpad support bracket. 28. Then remove the touchpad support bracket. 29. Remove the touchpad.
30. Tear off all capton holding wireless LAN antenna. 31. Take out the wireless antenna from the small fastening hooks.
32. Remove the two screws that fasten the wireless antenna. 33. Then take out the wireless antenna.
34. Remove the screw holding the left hinge saddle. 35. Then remove the screw holding the right hinge saddle.
36. Remove the gasket protecting the wireless antenna. 37. Remove the two screws fastening the wireless antenna to the hinge saddle. 38. Then remove the wireless antenna from the upper case.
39. Remove the two screws fastening the left speaker. 40. Place the left speaker as shown. 41. Then take off the left hinge saddle.
42. Remove the gasket. 43. Then remove the screw that secures the hinge saddle.
44. Remove the two screws holding the right speaker. 45. Place the right speaker as shown. 46. Then remove the right hinge saddle.
47. Remove the five screws that secure the shielding to the upper case. 48. Tear off the tape on the right and the left side. 49. Then remove the shielding.
50. Tear off the tape holding the speaker set. 51. Remove the speaker set from the upper case.
52. Remove the screw that secures the main board to the lower case. 53. Disconnect the touchpad FPC. Please push the lower case outwards as shown.
54. Remove the four screws that fasten the PCMCIA slot. 55. Detach the PCMCIA slot from the main board.
Disassembling the LCD Module
1. 2. 3. Remove the two LCD rubber feet and the two screw caps. Remove the four screws that fasten the LCD bezel. Detach the LCD bezel carefully.
Tear off the tape fastening the inverter connector. Tear off the tape fastening the inverter cable.

6. 7. 8.

Remove the screw holding the LCD inverter board. Disconnect the high voltage cable and the inverter board. Disconnect the inverter board connector.
Remove the two screws holding the LCD; one on each side.
10. Then remove the LCD from the LCD panel.
11. Remove the eight screws that fasten the right and the left LCD brackets; four on each side. 12. Then remove the LCD brackets on both side.
13. Tear off the capton that secure the LCD coaxial cable. 14. Disconnect the LCD coaxial cable.

Disassembling the External Modules
Disassembling the HDD Module
1. 2. Remove the two screws holding the HDD carrier on one side. Then remove another two screws fastening the HDD carrier on the other side.
Remove the HDD carrier. Remove the two screws holding the HDD cover. Detach the HDD cover.
Disassembling the Optical Disk Drive Module/Combo Drive Module
1. 2. 3. Remove the two screws holding the optical device holder. Remove another two screws that fasten the optical device holder on the other side. Then remove the last two screws that secure the holder.

4. 5. 6.

Take the optical disc drive from the optical device holder. Remove the optical device bracket. Then remove the optical device board.
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model (TravelMate 290E series). Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Obtain the failed symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. If any problem occurs, you can perform visual inspection before you fellow this chapters instructions. You can check the following: power cords are properly connected and secured; there are no obvious shorts or opens; there are no obviously burned or heated components; all components appear normal. 4. After you perform visual inspection you can also verify the following: ask the user if a password is registered and, if it is, ask him or her to enter the password. verify with the customer that Wndows XP is installed on the hard disk. Operating systems that were not preinstalled by Acer can cause malfunction. make sure all optional equipment is removed from the computer. make sure the floppy disk is empty. 5. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST detects an error and displayed messages on screen. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems).
Go To Power System Check on page 63. Insyde MobilePro BIOS POST Beep Code and POST Messages on page 67 Undetermined Problems on page 73 Insyde MobilePro BIOS POST Beep Code and POST Messages on page 67 Insyde MobilePro BIOS POST Beep Code and POST Messages on page 67 Use the customer-reported symptoms and go to Insyde MobilePro BIOS POST Beep Code and POST Messages on page 67 Intermittent Problems on page 72 Undetermined Problems on page 73

System Check Procedures

External Diskette Drive Check
Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. 2. 3. 1. 2. 3. The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean the heads. If the FDD still does not function properly after cleaning, go to next step. Boot from diagnostic program. If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board. Reconnect the external diskette drive module. Replace the external diskette drive module. Replace the main board.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

Display Check

1. 2. Connect an external display to the computers external monitor port, the boot the computer. The computer can automatically detect the external display. Press Fn+ p to switch to the external display. If the external display works fine, the internal LCD may be damaged. Then perform the following steps: Make sure the DDRRAM module is seated properly. Then run the diplay test again. If the problem still exists, go to next step. Replace the inverter board, then run the display test program again. If the problem still occurs, go on next step. Replace the LCD module with a new one then run the display test again. If the probelm still happens, continue next step. Replace LCD/FL cable with a new one then execute the display diagnostic again. If the problem Chapter 4 65
still occurs, continue next step. Replace the CPU with another of the same specifications. If the problems still occurs, go to next step. The main board may be damaged. Replace main board. 3. If the external monitor has the same problem as the internal monitor, the main board may be damaged. Please insert the diagnostic disk and run the display test program and go through the sub-steps under step 2.

Sound Check

To determine if the computers built-in speakers are functioning properly, perform the following steps. Before you start the steps below, adjust the speaker volume to an appropriate level. 1. Try different audio sources. For example, employ audio CD and ditital music file to determine whether the fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source devices. If all have the same problem, continue next step. Connect a set of earphone or external speakers. If these devices work fine, go to next step. If not, then the main board may be defective or damaged. Replace the main board. Follow the disassembling steps in Chapter 3. Esure the speaker cable is firmly connected to the main board. If the speaker is still a malfunction, go on next step. If the speakers do not sound properly, the speakers may be defective or damaged. Replace the speakers. If the problem still occurs, then replace the main board.

Description Timer 0 of the clock timer controller does not generate system interrupts correctly. The system memory size does not match with the CMOS record. The time/date information in CMOS is invalid. The keyboard operation is locked. The boot sector of the hard disk has been changed, probably because of a virus attack. No Suspend-to-Disk partition found. Access to the Suspend-to-Disk partition failed. No Suspend-to-Disk partition signature found. The capacity of the Suspend-to-Disk partition is not enough. The memory size has changed after previous Suspend-to-Disk operation.
CLOCK NOT TICKING CORRECTLY The system clock does not working correctly.
Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Action in Sequence Enter BIOS Utility to execute Load Setup Defaults on Exit screen, then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work). LCD cable LCD inverter LCD Main board Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. Reconnect the LCD connector LCD cable LCD inverter LCD Main board LCD inverter LCD cable LCD Main board
Indicator-Related Symptoms
Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Inverter board Main board Action in Sequence Reconnect the inverter board

Power-Related Symptoms

Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See Power System Check on page 63. Battery pack Power adapter Hard drive & battery connection board Main board The system doesnt power-on. Power source (battery pack and power adapter). See Power System Check on page 63. Battery pack Power adapter Hard drive & battery connection board Main board The system doesnt power-off. Power source (battery pack and power adapter). See Power System Check on page 63. Hold and press the power switch for more than 4 seconds. Main board Battery cant be charged See Check the Power Adapter on page 64. Battery pack Main board

PCMCIA-Related Symptoms

Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. PCMCIA slot assembly Main board PCMCIA slot assembly Action in Sequence

Memory-Related Symptoms

Symptom / Error Memory count (size) appears different from actual size. DIMM Main board Action in Sequence

Speaker-Related Symptoms

Symptom / Error In Windows, multimedia programs, no sound comes from the computer. Audio driver Speaker Main board Internal speakers make noise or emit no sound. See Sound Check on page 66 Speaker Main board Action in Sequence See Sound Check on page 66
Power Management-Related Symptoms
Symptom / Error The system will not enter hibernation Hard disk drive Main board The system doesn't enter hibernation mode and four short beeps every minute. Press Fn+F4 and see if the computer enters hibernation mode. Touchpad Keyboard Hard disk connection board Hard disk drive Main board The system doesnt enter standby mode after closing the LCD The system doesn't resume from hibernation mode. The system doesn't resume from standby mode after opening the LCD. Battery fuel gauge in Windows doesnt go higher than 90%. LCD cover switch Main board Hard disk connection board Hard disk drive Main board LCD cover switch Main board Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack Main board System hangs intermittently. Reconnect hard disk drives. Hard disk drive connector Main board Action in Sequence Keyboard (if control is from the keyboard)
Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. External display does not work correctly. Action in Sequence Enter BIOS Setup Utility to execute Load Setup defaults, then reboot system. Reconnect hard disk/CD-ROM/diskette drives. See if there is an error beep. If there is an erro beep, then change main board. Power off. Then check if RAM CPU BIOS are well-connected. Press Fn+F5 three times slowly LCD FPC LCD inverter LCD USB does not work correctly USB device cable is firmly connected into the USB ports. Test one USB port each time. USB socket is firmly secured to the main board. Main board Print problems. Ensure the Parallel Port in the System Devices of BIOS Setup Utility is set to Enabled. Onboard Devices Configuration Run parallel port test Printer driver Printer cable Printer Main board
Keyboard/Touchpad-Related Symptoms
Symptom / Error Keyboard (one or more keys) does not work. Keyboard Main board Touchpad does not work. Reconnect touch pad cable. Modem port is secured to the main board Touch pad FPC Audio/Touch pad board Main board Action in Sequence Reconnect the keyboard cable.

Specifications DELL Data/Fax Modem 28.8Kbps/14.4Kbps(V.34XJ) EXP Fax/Data modem 9600/2400 Robotics WorldPort 14400 Fax/Data modem USRobotics Megahertz 56K Modem (XJ5560) USRobotics Upgradeable 33.6K Modem (SP1336) Xircom RealPort Modem56 (RM56V1) Xircom 32bit CardBus Modem56 WinGlobal (CBM56WG) New Media 33.6 Netsurfer 56K+Fax Gold Card Multi-Function Card BLASTER Modem 56K Flash56 PCMCIA(D15610)

Combo Card

3Com Ethernet III LAN+33.6K Modem (3C562C/3C563C) 3Com Ethernet III LAN+33.6K Modem (3C562D/3C563D) 3Com 10/100 Lan+56K Modem (3CCFEM556) 3Com 10/100 CardBus Lan+56K Modem (3CCFEM656B) Olicom GoCard Ethernet+33.6K Modem Xircom CreditCard Ethernet+33.6K Modem Xircom CreditCard Ethernet 10/100 + Modem56 Xircom RealPort Card Ethernet 10/100+56K Modem(RBEM56G-100) Xircom Ethernet 10/100+Modem 56K (RBEM56G-100)

SCSI Card Storage Card

Adaptec SlimSCSI 36bit (1480A) CardBus UltraSCSI Adaptec SlimSCSI 16 bits (1460B) Fujitsu SRAM Card Pretec MPEG-I Card Margi MPEG-II Card Pretec 8M/16M Flash Card Kingston Flash Card 64MB Feiya Smart Media Flash Memory Card To PCMCIA (32MB) Feiya Compact Flash Card (32MB) Iomega Clik! PC Card 40MB Toshiba Microdriver 2G HDD Toshiba Microdriver 5G HDD IBM Microdriver 1G Panasonic Secure Digital 8/16/32/64/128/256/512M Toshiba Secure Digital 8/16/32/64/128M Toshiba SmartMedia 2/4/8/16/32/64/128/2 5V/4 5V Samsung SmartMedia 8/16/32/64/128 SanDisk Secure Digital 16/128M
Wireless LAN/Bluetooth Card
Cisco AIR PCM-340 wireless lan card 3Com Airconnect 3CRWE 737A wireless lan card Toshiba Bluetooth PCMIA Card Orinoco Wireless PC Card (GOLD) Dell TureMobile 1170 AP SMC EZ Connect 802.11a Wireless Cardbus adapter (SMC2735W) Intel PRO/Wireless 5000 CardBus LAN Adapter (WCB5000AM)
USB 2.0 PCMCIA Card Other
Adaptec USB2.0 Connect CardBus Card (AUA-1420) Socket Serial I/O Card DELL Audio Card DELL IEEE-1394a PC Card for PC System Toshiba PC Card Fingerprint Reader Nokia Nokia PCMCIA Phonecard
Microsoft Windows XP Pro Environment Test

Appendix C

Online Support Information
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: Service guides for all models User's manuals Training materials Bios updates Software utilities Spare parts lists TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are: Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries. We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

TravelMate 290 series

Users guide
Copyright 2003 Acer Incorporated. All Rights Reserved. TravelMate 290 series Users guide Original Issue: July 2003
Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose. Record the model number, serial number, purchase date, and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to your computer. All correspondence concerning your unit should include the serial number, model number, and purchase information. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of Acer Incorporated.
TravelMate 290 series Notebook computer
Model number : _________________________________ Serial number: ___________________________________ Purchase date: ___________________________________ Place of purchase: ________________________________
Acer and the Acer logo are registered trademarks of Acer Incorporated. Other company's product names or trademarks are used herein for identification purposes only and belong to their respective companies.

First things first

We would like to thank you for making the TravelMate series of notebook computers your choice for your mobile computing needs. We hope you will be happy with your TravelMate as much as we enjoyed making it for you.

English

Your guides
To help you use your TravelMate, we have designed a set of guides:
First off, the Just for Starters. poster helps you get started with setting up your computer.
This Users guide introduces you to the many ways your computer can help you be more productive. This guide provides clear and concise information about the computer, so read it thoroughly. If you ever need to print out a copy, this Users guide is also available in PDF (Portable Document Format). Follow these steps: 1 Click on Start, Programs, TravelMate. 2 Click on TravelMate Users guide. Note: Viewing the file requires Adobe Acrobat Reader installed. For instructions on how to use Adobe Acrobat Reader, access the Help menu.
For more information about our products, services, and support information, please visit our Web site (www.acer.com).
Basic care and tips for using your computer
Turning your computer on and off
To turn on the computer, simply press the power button on the left of the launch keys found above your TravelMates standard keyboard. See Front open view on page 3 for the location of the power button. To turn the power off, do any of the following: Use the Windows shutdown command For Windows 2000: Click on Start, Shut Down., and select Shut down; then click on OK. - or For Windows XP: Click on Start, Turn off Computer; then click Turn Off. Use the power button
Note: You can also use the power button to perform power management functions. See Windows help for more information.
Use the customized functions for power management You can also shut down the computer by closing the display cover, or by pressing the sleep hot key (Fn-Esc). See the online guide for details.
Note: If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.
Taking care of your computer
Your computer will serve you well if you take care of it. Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator. Do not expose the computer to temperatures below 0C (32F) or above 50C (122F). Do not subject the computer to magnetic fields.
Do not expose the computer to rain or moisture. Do not spill water or any liquid on the computer. Do not subject the computer to heavy shock and vibration. Do not expose the computer to dust and dirt. Never place objects on top of the computer to avoid damaging the computer. Do not slam the computer display when you close it. Never place the computer on uneven surfaces.
Taking care of your AC adapter
Here are some ways to take care of your AC adapter: Do not connect the adapter to any other device. Do not step on the power cord or place heavy objects on top of it. Carefully route the power cord and any cables away from personal traffic. When unplugging the power cord, do not pull on the cord itself but pull on the plug. The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating.

Taking care of your battery pack
Here are some ways to take care of your battery pack: Use only batteries of the same kind as replacements. Turn the power off before removing or replacing batteries. Do not tamper with batteries. Keep them away from children. Dispose of used batteries according to local regulations. Recycle if at all possible.

Cleaning and servicing

When cleaning the computer, follow these steps: Power off the computer and remove the battery pack. Disconnect the AC adapter. Use a soft cloth moistened with water. Do not use liquid or aerosol cleaners. To clean the display screen, use an LCD cleaning kit.
If any of the following occurs: The computer has been dropped or the body has been damaged. Liquid has been spilled into the product. The computer does not operate normally.
Please refer to "Troubleshooting my computer" on page 47.
First things first Your guides Basic care and tips for using your computer

iii iii iv

1 Getting to know your TravelMate
A TravelMate tour Front open view Front view Left view Right view Rear view Bottom view Features Indicators Using the keyboard Special keys Launch Keys Touchpad Touchpad basics Storage Hard disk AcerMedia bay Using software Audio Adjusting the volume Power management Moving around with your TravelMate Disconnecting from the desktop Moving around Taking the computer home Traveling with the computer Traveling internationally with the computer Securing your computer Using a computer security lock Using passwords
2 Customizing my computer
Expanding through options Connectivity options Upgrade options Using system utilities Launch Manager BIOS Utility

Contents

3 Troubleshooting my computer
Frequently-asked questions Troubleshooting tips Error messages Requesting service International Travelers Warranty (ITW) Before you call
Appendix A Specifications Appendix B Notices Index

1 Getting to know your

TravelMate
Your TravelMate computer combines highperformance, versatility, power management features and multimedia capabilities with a unique style and ergonomic design. Work with unmatched productivity and reliability with your new power computing partner.

A TravelMate tour

After setting up your computer as illustrated in the Just for Starters. poster, let us show you around your new TravelMate computer.

Front open view

Item Display screen
Description Also called LCD (liquid-crystal display), displays computer output. Turns on the computer.

Security keylock

Connects to a Kensington-compatible computer security lock.

Bottom view

Item RAM slot
Description The slot that houses the computer's main memory. Unlatches the AcerMedia drive for removing the optical drive. Houses an AcerMedia drive module. Houses the computer's battery pack. Unlatches the battery to remove the battery pack. Houses the computer's hard disk (secured by a screw). Helps keep the computer cool.a
AcerMedia bay release latch AcerMedia bay Battery bay Battery release latch

Hard disk bay

Cooling fan
a. Dont cover or obstruct the opening of the fan.

Features

Below is a brief summary of the computers many features:

Performance

Intel Pentium M Processor at 1.3 ~1.7 GHz or higher Intel 855GM chipset Memory upgradeable up to 2 GB with 2 slots Internal removable optical drive (AcerMedia bay) High-capacity, Enhanced-IDE hard disk Li-ion main battery pack Power management system with ACPI (Advanced Configuration Power Interface)

Display

Thin-Film Transistor (TFT) liquid crystal display (LCD) displaying 32bit high color up to 1024 x 768 eXtended Graphics Array (XGA) resolution 3D graphics engine Simultaneous LCD and CRT display support S-video for output to a television or display device that supports S-video input Dual indenpendent display

Multimedia

16-bit high-fidelity AC97 stereo audio Built-in dual speakers High-speed optical drive (AcerMedia bay)

Connectivity

High-speed fax/data modem port Ethernet/Fast Ethernet port Fast infrared wireless communication Three USB 2.0 ports (Two in rear and one on left) IEEE 1394 port InviLink 802.11b or 802.11 a/b wireless LAN (manufacturing optional) Bluetooth ready (manufacturing optional)

Expansion

One type II CardBus PC Card slot Upgradeable memory

Indicators

The computer has six easy-to-read status indicators below the display screen, and three on the front of the computer.
The Power and Battery status indicators are visible even when the display is closed.
Icon Function HDD Description Lights when Hard Disk Drive is activated.
Lights when Optical Disk Drive is activated.

Scroll Lock

Lights when Scroll Lock is activated.

Function Caps Lock

Description Lights when Caps Lock is activated.

Pad Lock (cursor)

Lights when Pad Lock is activated.

Num Lock

Lights when Num Lock is activated.
Wireless/ Bluetooth indicator
Orange indicates that wireless LAN is enabled; blue indicates that Bluetooth (optional) is enabled; dark purple indicates that both wireless LAN and Bluetooth are enabled. Lights green when the power is on and flashing when the computer is in standby mode.

+ R (Displays the Run. dialog box) Application key Opens a context menu (same as a right-click).

Hot keys

The computer employs hot keys or key combinations to access most of the computers controls like screen brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Hot key Fn-Esc

Function Sleep
Description Puts the computer in Sleep mode. See Power management on page 27.

Display toggle

Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the speakers on and off.

Fn-End

Speaker toggle

Fn-PgUp

Volume up
Increases the speaker volume.

Fn-PgDn

Volume down
Decreases the speaker volume.

Hot key Fn-

Function Brightness up
Description Increases the screen brightness.

Brightness down

Decreases the screen brightness.

The Euro symbol

If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard.
Note for US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.
To verify the keyboard type in Windows Millennium Edition and Windows 2000, follow the steps below: Click on Start, Settings, Control Panel. Double-click on Keyboard. Click on the Language tab. Verify that the keyboard layout used for "En English (United States)" is set to United States-International. If not, select and click on Properties; then select United StatesInternational and click on OK.

Click on OK.

To verify the keyboard type in Windows XP, follow the steps below: Click on Start, Control Panel. Double-click on Regional and Language Options. Click on the Language tab and click on Details. Verify that the keyboard layout used for "En English (United States)" is set to United States-International. If not, select and click on ADD; then select United StatesInternational and click on OK. 5 Click on OK.

To type the Euro symbol: 3 Locate the Euro symbol on your keyboard. Open a text editor or word processor. Hold Alt Gr and press the Euro symbol.
Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/typography/faq/faq12.htm for more information.

Launch Keys

Located above the keyboard are three buttons. The left-most button is the power button. To the right of the power button are the two launch keys. They are designated as the programmable buttons (P1 and P2).

Launch key P1 P2

Default application User-programmable User-programmable

Touchpad

The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.

Touchpad basics

The following items teach you how to use the touchpad:
Move your finger across the touchpad to move the cursor. Press the left and right buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results.

Function Execute

Left button Click twice quickly

Right button

Tap Tap twice (at the same speed as double-clicking a mouse button) Tap once Tap twice (at the same speed as double-clicking a mouse button) then hold finger to the touchpad on the second tap and drag the cursor

Select Drag

Click once Click and hold, then use finger to drag the cursor on the touchpad Click once

Access context menu

Note: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpads responsiveness.

Storage

This computer supplies you with the following media storage: High-capacity Enhanced-IDE hard disk Hot Swappable AcerMedia drive

Hard disk

The high-capacity hard disk is the answer to your storage needs. This is where your programs and data are stored.

AcerMedia bay

The hot swappable AcerMedia bay accepts a wide variety of optional media drive modules for use with your computer. These optional items include: CD-ROM drive DVD-ROM drive DVD/CD-RW drive DVD-RW drive

What to bring to long meetings
If your meeting will last longer than 2.5 hours (with 4-cell battery pack) or 5 hours (with 8-cell battery pack), or if your battery is not fully charged, you may want to bring the AC adapter with you to plug in your computer in the meeting room. If the meeting room does not have an electrical outlet, reduce the drain on the battery by putting the computer in Sleep mode. Press Fn-Esc or close the display cover whenever you are not actively using the computer. To resume, open the display (if closed); then press and release the power button.

Taking the computer home

when you are moving from your office to your home or vice versa
After disconnecting the computer from your desktop, follow these steps to prepare the computer for the trip home: Check if you have removed all media, diskettes and compact discs,
from the drive(s). Failure to remove the media can damage the drive head. Pack the computer in a protective case that can prevent the computer from sliding around and cushion it if it should fall.
Caution: Avoid packing items next to the top cover of the computer. Pressure against the top cover can damage the screen

What to bring with you

Unless you already have some items at home, bring the following items with you: AC adapter and power cord The printed users guide AcerMedia drive module(s)

Special considerations

Follow these guidelines to protect your computer while traveling to and from work: Minimize the effect of temperature changes by keeping the computer with you. If you need to stop for an extended period of time and cannot bring the computer with you, leave the computer in the trunk of the car to avoid exposing the computer to excessive heat. Changes in temperature and humidity can cause condensation. Allow the computer to return to room temperature, and inspect the screen for condensation before turning on the computer. If the temperature change is greater than 18F (10C), allow the computer to come to room temperature slowly. If possible, leave the computer for 30 minutes in an environment with a temperature between outside and room temperature.

Setting up a home office

If you frequently work on your computer at home, you may want to purchase a second AC adapter for use at home. With a second AC adapter, you can avoid transporting the extra weight to and from home.
If you use your computer at home for significant periods of time, you might also want to add an external keyboard, monitor, or mouse.
Traveling with the computer
when you are moving within a larger distance, for instance, from your office building to a clients office building or traveling locally

Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when bringing it into the gate area.
Bring the following items with you: AC adapter Spare, fully-charged battery pack(s) AcerMedia drive module(s) Additional printer driver files if you plan to use another printer
In addition to the guidelines for taking the computer home, follow these guidelines to protect your computer while traveling: Always take the computer as carry-on luggage. If possible, have the computer inspected by hand. Airport security X-ray machines are safe, but do not put the computer through a metal detector. Avoid exposing floppy disks to hand-held metal detectors.
Traveling internationally with the computer
when you are moving from country to country
Prepare the computer as you would normally prepare it for traveling.
Bring the following items with you: AC adapter Power cords that are appropriate for the country to which you are traveling Spare, fully-charged battery packs AcerMedia drive module(s) Additional printer driver files if you plan to use another printer Proof of purchase, in case you need to show it to customs officials International Travelers Warranty passport
Follow the same special considerations as when traveling with the computer. In addition, these tips are useful when traveling internationally: When traveling in another country, check that the local AC voltage and the AC adapter power cord specifications are compatible. If not, purchase a power cord that is compatible with the local AC voltage. Do not use converter kits sold for appliances to power the computer. If you are using the modem, check if the modem and connector is compatible with the telecommunications system of the country you are traveling in.

Securing your computer

Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks a security notch and passwords.

Note: Refer to your cards manual for details on how to install and use the card and its functions.

Inserting a PC Card

Insert the card into the slot and make the proper connections (e.g., network cable), if necessary. See your card manual for details.

Ejecting a PC Card

Before ejecting a PC Card: 3 Exit the application using the card. Left-click on the PC Card icon on the taskbar and stop the card operation. Press the slot eject button to pop out the eject button (a); then press it again to eject the card (b).

Upgrade options

Your computer delivers superior power and performance. However, some users and the applications they use may demand more. This computer allows you to upgrade key components when you need increased performance.
Note: Contact your authorized dealer if you decide to perform a key component upgrade.

Memory upgrade

Memory is expandable to 2 GB, employing 128/256/512/1024-MB industry standard soDIMMs (Small Outline Dual Inline Memory Modules). The computer supports DDR (Double Data Rate) SDRAM. There are two memory slots on your computer, one of which is occupied by standard memory. You can upgrade memory by installing a memory module into the one available slot, or replacing the standard memory with a higher-capacity memory module.

Installing memory

Follow these steps to install memory: 1 Turn off the computer, unplug the AC adapter (if connected) and remove the battery pack. Then turn the computer over to access its base. Remove the screws from the memory cover (a); then lift up and remove the memory cover (b).
Insert the memory module diagonally into the slot (a), then gently press it down (b) until it clicks into place.
Replace the memory cover and secure it with the screw. Reinstall the battery pack, and reconnect the AC adapter. Turn on the computer.
The computer automatically detects and reconfigures the total memory size.
Swapping AcerMedia drive modules
Note: The hard disk drive module is not hot-swappable. You have to turn off your computer before you can swap the module.
You can swap the AcerMedia drive with any optional AcerMedia modules. First slide the AcerMedia release latch as shown in the illustration (a). Then remove the optical drive from the AcerMedia bay (b).
Then insert the optional AcerMedia module into the AcerMedia bay until the it click into place.

Using system utilities

Launch Manager
Launch Manager allows you to set the two launch keys located above the keyboard. See Launch Keys on page 20 for the location of the launch key. You can access the Launch Manager by clicking on Start, All Programs, and then Launch Manager to start the application.

BIOS Utility

The BIOS Utility is a hardware configuration program built into your computers BIOS (basic input/output system). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS Utility, press F2 during the POST (power-on self-test) while the TravelMate logo is being displayed.

3 Troubleshooting my

This chapter instructs you on how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer by yourself. Contact your dealer or an authorized service center for assistance. Key link: www.acersupport.com
Frequently-asked questions
The following is a list of possible situations that may arise during the use of your computer. Easy answers and solutions are provided for each one.
I pressed the power button and opened the display, but the computer does not start or boot-up.
Look at the Power indicator: If it is not lit, no power is being applied to the computer. Check the following: If you are running on battery power, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack. Make sure that the AC adapter is plugged in properly to the computer and to the power outlet. Is a non-bootable (non-system) diskette in the external USB floppy drive? Remove or replace it with a system diskette and press Ctrl-Alt-Del to restart the system.
If it is lit, check the following:
Nothing appears on the screen.
The computers power management system automatically blanks the screen to save power. Press any key to turn the display back on. If pressing a key does not turn the display back on, two things might be the cause: The brightness level might be too low. Press Fn- (increase) to adjust the brightness level. The display device might be set to an external monitor. Press the display toggle hot key Fn-F5 to toggle the display back to the computer. If the Sleep indicator is lit, the computer is in Sleep mode. Press and release the power button to resume.
Image is not full-screen.
The computer display has a native resolution of 1024 x 768 (XGA) for the 14.1/15.0. If you set the resolution lower than this, the screen

Refer to the Windows manual.

Troubleshooting tips

This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom occurs, see Error messages on page 53. If the problem cannot be resolved, contact your dealer. See Requesting service on page 54.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.
Error Messages CMOS Battery Bad Corrective Action Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Insert a system (bootable) diskette into the floppy drive (A:), then press Enter to reboot. Press F2 (during POST) to enter the BIOS Utility; then press Exit in the BIOS Utility to reboot. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Press F2 (during POST) to enter the BIOS Utility; then press Exit in the BIOS Utility to reboot.

CMOS Checksum Error

Disk Boot Failure
Equipment Configuration Error Hard Disk 0 Error
Hard Disk 0 Extended Type Error I/O Parity Error
Keyboard Error or No Keyboard Connected Keyboard Interface Error Memory Size Mismatch
If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS Utility.

Requesting service

International Travelers Warranty (ITW)
Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand. An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly. Always have your ITW passport on hand, especially when you travel to receive the benefits from our support centers. Place your proof-ofpurchase in the flap located inside the front cover of the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please consult www.acersupport.com.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).
You are required to provide the following information: Name:________________________________________ Address:______________________________________ ______________________________________________ Telephone number:____________________________ Machine and model type:_______________________ Serial number:_________________________________ Date of purchase:______________________________

Appendix A

Specifications
This appendix lists the general specifications of your computer.

Microprocessor

Intel Pentium M Processor with 1024 KB L2 cache

Memory

Main memory expandable up to 2 GB Two DDR DIMM slots Support 128 MB, 256 MB, 512 MB & 1GB DDR SDRAM modules 512 KB Flash ROM BIOS

Data storage

One high-capacity, Enhanced-IDE hard disk One 5.25-inch internal hot-swappable optical drive (AcerMedia bay)

Display and video

Thin-Film Transistor (TFT) liquid crystal display (LCD) displaying 32bit true color up to 1024 x 768 eXtended Graphics Array (XGA) resolution Simultaneous LCD and CRT display support Dual independent display S-video for output to a television or display device that supports Svideo input
16-bit AC97 stereo audio Dual speakers Separate audio ports for headphone-out, and line-in/microphonein devices
Keyboard and pointing device
85-/86-key Windows keyboard Ergonomically-centered touchpad pointing device
Appendix A Specifications

I/O ports

One type II CardBus PC Card slot One RJ-45 jack (Ethernet 10/100) One RJ-11 phone jack (V.90/92) One DC-in jack for AC adapter One parallel port One VGA port for external monitor One speaker/headphone-out jack (3.5mm mini jack) One microphone-in jack One IEEE 1394 port One S-video TV-out port Three USB 2.0 ports (Two in rear and one on left) One FIR port (IrDA)

Weight and dimensions

2.61 kg (5.75 lbs) for 14.1 LCD model 2.84 kg (6.26 lbs) for 15 LCD model 333.6 mm (W) x 276.3 mm (D) x 32 mm (H)

Remarque lintention des utilisateurs canadiens
Cet appareil numrique de la classe B respected toutes les exigences du Rglement sur le matriel brouilleur du Canada.

Modem notices

This equipment complies with Part 68 of the FCC rules. Located on the bottom side of the modem is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. Upon request, you must provide this information to your telephone company. If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But, if advance notice is not practical, you will be notified as soon as possible. You will also be informed of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If this equipment should fail to operate properly, disconnect the equipment from the phone line to determine if it is causing the problem. If the problem is with the equipment, discontinue use and contact your dealer or vendor.

TBR 21

This equipment has been approved [Council Decision 98/482/EC - TBR 21] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact your equipment supplier in the first instance.
Important safety instructions
Read these instructions carefully. Save these instructions for future reference.
Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided. This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product. covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

10 Do not attempt to service this product yourself, as opening or removing
11 Unplug this product from the wall outlet and refer servicing to qualified
service personnel under the following conditions:

a b c d

When the power cord or plug is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other
Appendix B Notices controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.
If the product has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance, indicating a need for service.
12 Replace the battery with the same type as the product's battery we
recommend. Use of another battery may present a risk of fire or explosion.
13 Warning! Batteries may explode if not handled properly. Do not
disassemble or dispose of them in fire. Keep them away from children and dispose of used batteries promptly.
14 Use only the proper type of power supply cord set (provided in your
accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters).
Laser compliance statement
The CD or DVD drive used with this computer is a laser product. The CD or DVD drives classification label (shown below) is located on the drive.
CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. APPAREIL A LASER DE CLASSE 1 PRODUIT LASERATTENTION: RADIATION DU FAISCEAU LASER INVISIBLE EN CAS DOUVERTURE. EVITTER TOUTE EXPOSITION AUX RAYONS. LUOKAN 1 LASERLAITE LASER KLASSE 1 VORSICHT: UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEFFNET NICHT DEM STRAHLL AUSSETZEN PRODUCTO LSER DE LA CLASE I ADVERTENCIA: RADIACIN LSER INVISIBLE AL SER ABIERTO. EVITE EXPONERSE A LOS RAYOS. ADVARSEL: LASERSTRLING VEDBNING SE IKKE IND I STRLEN. VARO! LAVATTAESSA OLET ALTTINA LASERSTEILYLLE. VARNING: LASERSTRLNING NR DENNA DEL R PPNAD L TUIJOTA STEESEENSTIRRA EJ IN I STRLEN VARNING: LASERSTRLNING NAR DENNA DEL R PPNADSTIRRA EJ IN I STRLEN ADVARSEL: LASERSTRLING NAR DEKSEL PNESSTIRR IKKE INN I STRLEN
Lithium battery statement
The TravelMate 290 series uses the lithium battery, models US18650G5 and ICR18650 only.
CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to local regulations. Recycle if at all possible. ADVARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig hndtering. Udskiftning m kun ske med batteri af samme fabrikat og type. Lver det brugte batteri tilbage til leverandren. ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner. VARNING Explosionsfara vid felaktigt batteribyte. Anvnd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera anvnt batteri enligt fabrikantens instruktion. VAROITUS Pristo voi rjht, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hvit kytetty paristo valmistajan ohjeiden mukaisesti. VORSICHT! Explosionsgefahr bei unsachgemen Austausch der Batterie Ersatz nur durch denselben oder einem vom Hersteller empfohlenem hnlichen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers.