Chapter 3

System Utilities
BIOS Setup Utility.31 Navigating the BIOS Utility.32 Main.33 Advanced.37 Security.38 Boot.39 Exit.40 BIOS Flash Utility.41
Machine Disassembly and Replacement
General Information.44 Before You Begin.44 Disassembly Procedure Flowchart.45 Removing the Battery Pack.47 Removing the Wireless LAN Card/the HDD Module/the Memory/ the CPU/the ODD Module and the LCD Module.48 Removing the Wireless LAN Card and the HDD Module.48 Removing the Memory and the CPU.48 Removing the ODD Module and the LCD module.49 Disassembling the Main Unit.52 Separate the Main Unit Into the Upper and the Lower Case Assembly.52 Disassembling the Upper Case Assembly.52 Disassembling the Lower Case Assembly.53 Disassembling the LCD Module.55 Disassembling the External Modules.56 Disassembling the HDD Module.56 Disassembling the ODD Module.56
Chapter 4 Troubleshooting 57
System Check Procedures.58 External Diskette Drive Check.58 External CD-ROM Drive Check.58 Keyboard or Auxiliary Input Device Check.58 Memory check.58 Power System Check.59 Touchpad check.60 Power-On Self-Test (POST) Error Message.61 Index of Error Messages.62 Insyde MobilePro BIOS POST Beep Code and POST Messages.64 Index of Symptom-to-FRU Error Message.66 Intermittent Problems.70 Undetermined Problems.71

Chapter 5

Jumper and Connector Locations
Top View.73 Bottom View.74

Chapter 6

FRU (Field Replaceable Unit) List
Exploded Diagram.76 The System.76 Upper Case Assembly.77 Lower Case Assembly.78 LCD Module.79 HDD Module.80 ODD Module.80

Chapter 1

System Specifications

Features

Below is a brief summary of the computers many feature:

Platform and memroy

Intel CentrinoTM Mobile Technology, featuring: Intel Pentium M Processor 740/750/760/770/780 (2 MB L2 cache, 1.73/1.86/2/2.13/2.26 GHz, 533 MHz FSB) Intel Pentium M Processor 735/735A (2MB L2 cache, 1.70 GHz, 400 MHz FSB) Intel 915GM/PM Express chipset Wireless solution: integrated Intel PRO/Wireless 2200BG network connection (dual-band 802.11b/g) Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUp wireless technology 256/512 MB of DDR2 400/533 MHz memory, upgradeable to 2 GB using two soDIMM modules (dual-channel supprot)

Display

14.1 WXGA color TFT LCD, 1280 x 800 resolution; 16:10 viewing ratio, supporting simultaneous multi-window viewing on dual displays via Acer GridVistaTM 16.7 million colors Intel 915GM integrated 3D graphics, featuring Intel Graphics Media Accelerator 900 and up to 128 MB of VRAM, supporting Microsoft DirectX 9.0 and dual independent display (UMA models) Intel 915PM with ATI MobilityTM Radeon X1300 256/512 MB HyperMemoryTM, supporting ATI PopwerPlayTM, Microsoft DirectX 9.0, PCI Express and and DualViewTM (discrete models) MPEG-2/DVD hardware-assisted capability

USB Conn. x1 for BlueTooth Audio Codec Amplifier MDC Conn. SATA Conn. PATA Conn. Speaker Conn. Jack x2 RJ-11
Con n. 4 -Pin s PCMCIA Slo t 4-in -1 CradReader Slo t

Power ON/ OFF Circuit

Super I/O SMsC LPC47N217

ENE KB910Q (EC + KBC)

Internal K/B BIOS Touch-Pad Conn.

DC/ DC Interface Circuit

RTC Circuit

Power DC/DC Circuit

Power-OK Circuit

Board Layout

Top View

SW3 JP1

SW2 SW4 SW5 SW6

JP5 JP4 JP7

JP42 JP10

SW3 JP1 SW2 SW4 SW5 SW6

Power Switch Bluetooth Connector E-mail Switch Internet Browser Switch Emanager Switch User Programmable Switch
SW1 JP5 JP4 JP42 JP7 JP10
Lid Swtich Touchpad Connector Keyboard Connector Speaker Connector PCMCIA Slot Microphone Connector

Bottom View

JP3 PJP11 JP20 JP16 JP21 JP22 JP19 JP17

JP23 JP24

JP25 JP26 JP28 JP30 JP35 JP31 JP29 JP36

IR1 U42 JP41 JP40

JP21 PJP11 JP20 JP16 JP22 PCN1 JP13 JP12 JP14 JP3 JP17 JP19 JP23
Fan Connector Battery Connector CPU Socket LVDS Connector VGA Board Connector AC-IN USB Port Acer ezDock (No ezDock for this model) Modem Board Connector External Display Port S-Video Port RJ11/RJ45 Modem Cable Connector
JP24 JP25 JP30 JP36 IR JP40 JP41 JP28 JP35 U42 JP26 JP31 JP39
USB Port USB Port IEEE 1394 Port (No IEEE 1394 Port for this model) Card Reader Connector(No Card Reader module for this model) Infrared Receiver (No FIR function for this model) Headphone out/line-out Jack Mic-in Jack HDD Connector Wireless LAN Card Connector BIOS DDR2 Socket DDR2 Socket ODD Connector

A TravelMate tour

After knowing your computer features, let us show you around your new TravelMate computer.

Front View

Item Display screen Power button Launch keys
Description Also called LCD (liquid-crystal display), displays computer output. Turns the computer on and off. Buttons for launching frequently used programs. See Launch keys section for more details. Internal microphone for sound recording. Light-Emitting Diodes (LEDs) that turn on and off to show the status of the computers functions and components. Comfortable support area for our hands when you use the computer. The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button. Touch-sensitive pointing device which functions like a computer mouse. For entering data into your computer.

Microphone Status indicators
Palmrest Click buttons (left, center and right) Touchpad Keyboard

Closed Front View

Item headphones/speaker/ line-out jack with S/ PDIF support Microphone/line-in jack
Description Connects to audio line-out devices (e.g., speakers, headphones).
Accepts inputs from external microphone.
Speakers Bluetooth communication button/ indicator Wireless communication button/ indicator Power indicator
Left and right speakers deliver stereo audio output. Press to enable/disable Bluetooth function. Lights to indicate the status of Bluetoothcommunications (optional). Press to enable/disable Wireless function. Lights to indicate the status of wireless LAN communications (optional). Lights when the computer is on.

Battery indicator

Lights when the battery is being charged

Left View

Item External display port
Description Connects a display device (e.g., external monitor, LCD projector).

Network jack

Connects to an Ethernet 10/100/1000based network.

Modem jack

Connects to a phone line.

Two USB 2.0 ports

Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Connects to one Type II PC Card.

PC Card slot

PC Card slot eject button
Ejects the PC Card from the slot.

Right View

Item Optical drive LED indicator Optical drive eject button Emergency eject hole Ventilation slots Security Keylock
Description Internal optical drive; accepts CDs or DVDs depending on the optical drive type. Lights up when the optical drive is active. Ejects the opotical drive tray from the drive. Ejects the optical drive tray when the computer is turned off. Enable the computer to stay cool, even after prolonged use. Connects to a Kensington-compatible computer security lock.

Rear Panel

Item Battery bay Power jack
Description Houses the computers battery pack. Connects to an AC adaptor.
Connect to USB 2.0 devices (e.g., USB mouse, USB camera).

Bottom Panel

Item Battery bay Battery lock Cooling fan
Description Houses the computers battery pack. Locks the battery in place. Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan.
Memory compartment Hard disk bay Battery release latch

Houses the computers main memory. Houses the computers hard disk (secured by two screws). Releases the battery for removal.

Indicators

The computer has three easy-to-read status indicators on the upper-left above the keyboard, and four on the front panel.
The power, battery and wireless communication status indicators are visible even when the LCD display is closed.

Function Cap lock

Description Lights when Cap Lock is activated

Num lock

Lights when Num Lock is activated.

Media Activity

Indicates when the hard disc or optical drive is active.

Bluetooth

Indicates the status of Bluetooth communication.

Wireless LAN

Indicates the status of wireless LAN communication.
Lights up when the computer is on.

Battery

Lights up when the battery is being charged.
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.

Easy-launch Keys

Located above the keyboard are four buttons. These buttons are called easy-launch buttons. They are mail, Web browser, Empowering Key < > and one user-programmable button.
Press < > to ru the Acer Empowering Technology. The mail and web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web Browser, mail and programmable buttons, run the Acer Launch Manager.
Launch key Mail Web browser
Default application Email application (user-programmable) Internet browser (user-programmable) Acer eManager (user-programmable)

User-programmable

Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.

Touchpad Basics

The following teaches you how to use the touchpad:
Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.

Function Execute

Left Button (1) Click twice quickly

Right Button (4)

Main touchpad (2) Tap twice (at the same speed as doubleclicking the mouse button) Tap once

Center button (3)

Select

Click once

Function Drag
Left Button (1) Click and hold, then use finger to drag the cursor on the touchpad
Main touchpad (2) Tap twice (at the same speed as doubleclicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor.
Access context menu Scroll
Click once Click and hold to move up/down/left/right.
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpads responsiveness.

Using the Keyboard

The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.
Lock Keys and embedded mumeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock Key Caps Lock Num lock <Fn>+<F11>
Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.
Scroll lock <Fn>+<F12>
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys
Num Lock On Type numbers in a normal manner. Hold <Shift> while using cursor-control keys. Hold <Fn> while typing letters on embedded keypad.

Num Lock Off

Hold <Fn> while using cursor-control keys. Type the letters in a normal manner.

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Windows key

Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + <Tab> Activates next taskbar button. + <E> Opens the My Computer window + <F1> Opens Help and Support. + <F> Opens the Find: All Files dialog box. + <R> Opens the Run dialog box. + <M> Minimizes all windows. <Shift>+ action. + <M> Undoes the minimize all windows

<Shift>

Either directly press the < > key at the bottom-right of the keyboard, or hold <Shift> and then press the <4> <4> key at the upper-center of the keyboard. NOTE: This function varies by the operating system version. software do not support the Euro symbol. Please refer to www.microsoft.com/ NOTE: Some fonts and Note: <Shift> typography/faq/faq12.htm for more information. <4>
Hardware Specifications and Configurations

Processor

Item CPU type Intel Pentium Specification M Processor 740/750/760/770/780 (2 MB L2 cache, 1.73/ 1.86/2/2.13/2.26 GHz, 533 MHz FSB) Intel Pentium M Processor 735/735A (2MB L2 cache, 1.70 GHz, 400 MHz FSB) Core logic CPU package CPU core voltage Intel 915GM/PM+Intel ICH6-M (Mobile Intel 82801FB) Intel socketable 478pin Micro-BGA 1.308V (highest frequency mode) to 0.956V (low frequency mode) 0.748V (deeper sleep mode)
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Insyde v1.10 Flash Memory 512KB 32-pin PLCC ACPI 2.0, PC 2001 ready, SM BIOS 2.3, IEEE1284-ECP/EPP, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CDROM bootable, IEEE 1394, SMB (system managment bus), WFM 2.0 ready Set by setup manual Specification

BIOS password control

Second Level Cache
Item Cache controller Cache size 1st level cache control 2st level cache control Cache scheme control Built-in CPU 2MB Always enabled Always enabled Fixed in write-back Specification

System Memory

Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Intel 915GM/PM 0MB (no on-board memory) 2 sockets 1024MB 2G (by two 1024MB SO-DIMM module) DDRMHz/533 MHz 2.5V and 1.25V 200-pin soDIMM You can install memory modules in any combinations as long as they match the above specifications.

Specification

Memory Combinations
Slot 1 0MB 0MB 0MB 0MB 128MB 128MB 128MB 1284MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 0MB 128MB 256MB 512MB 1024MB Slot 2 128MB 256MB 512MB 1024MB 256MB 384MB 640MB 1152MB 384MB 512MB 768MB 1280MB 640MB 768MB 1024MB 1536MB 1024MB 1125MB 1280MB 1536MB 2048MB Total Memory

Loading mechanism

Power Requirement Input Voltage

DVD-Dual Interface

Item Vendor & model name DVD Dual Pioneer DVR-K15RA DVD Dual Pioneer DVR-K05RA LiteOn SOSW-833S Panasonic UJ-845 With CD Diskette Sustained: Max 3.6Mbytes/sec 2MBytes Enhanced IDE(ATAPI) compatible Read: DVD: DVD single/dual layer (PTP, OTP), DVD-R (3.9G/4.7G), DVD-R multiborders, DVD-R Double Layer, DVD+R, DVD+R multi-sessions, DVD+R Double Layer, DVD-RW, and DVD+RW discs with diameter of 8 or 12cm CD: CD-DA, CD-ROM, CD-ROM/XA, Photo-CD, Multi-session, Karaoke-CD, Video-CD, CD-I FMV, CD Extra, CD Plus, CD-R, and CD-RW discs of 8 or 12 cm diameter With DVD Diskette Sustained: Max 10.8Mbytes/sec Specification
Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format for LiteOn SOSW-833S
Item Applicable disc format for Panasonic UJ-845 Specification Read: DVD: DVD-5, 9,10,18, DVD-R (3.95G/4.7G), DVD-RW, DVD_RAM (4.7G), DVD+R, DVD+RW CD: CD-Audio, CD-ROM (mode1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge, CD-R, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT Write: DVD: DVD-RAM, DVD-R4.7GB, DVD-RW, DVD+R, DVD+RW CD: CD-R, CD-RW (disc at once, sessionat once, track at once, fixed/variable packet writing, multi-session) KODAK Photo CD Single and Multi-session CD Extra (CD PLUS) Video CD CD text data (Read / Write) CD-R discs (Read / Write) CD-RW discs (Read / Write) DVD-ROM DVD-R Ver.2.00 for General (Read / Write) DVD-R-DL (Read/Write) DVD-RW Ver.1.0 & 1.1 & 1.2 (Read / Write) DVD+R Ver.1.0 & 1.11& 1.2 (Read/Write) DVD+R -DL Ver1.0 (Read / Write) DVD+RW Ver.1.1 & 1.2 (Read/Write) DVD-RAM (Ver.2.0 & 2.1) (Read only) KODAK Photo CD Single and Multi-session CD Extra (CD PLUS) Video CD CD text data (Read / Write) CD-R discs (Read / Write) CD-RW discs (Read / Write) DVD-ROM DVD-R Ver.2.00 for General (Read / Write) DVD-RW Ver.1.0 & 1.1 & 1.2 (Read / Write) DVD+R Ver.1.0 & 1.11& 1.2 (Read/Write) DVD+R -DL Ver1.0 (Read / Write) DVD+RW Ver.1.1 & 1.2 (Read/Write) DVD-RAM (Ver.2.0 & 2.1) (Read only) Load: Manual (SOSW-833S/DVR-K15) Auto (UJ-845/DVR-K05) Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release (Except for UJ-845/DVR-K05) 5 V +/- 5 % (Operating)

Save to Disk (S4)

Chapter 2

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when Press <F2> to enter Setup message is prompted on the bottom of screen). Press m to enter setup. The default parameter of F12 Boot Menu is set to disabled. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to enabled. Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.
Navigating the BIOS Utility
There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q. A plus sign (+) indicates the item has sub-items. Press e to expand this item. Press ^ while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing t. You can also press u to save any changes made and exit the BIOS Setup Utility.
Insyde Software SCU Main Advanced Security

May 20, 2003 Boot

5:40:09 Exit
----Devices--------------------------------------------------Product Name Manufacture Name BIOS Version VGA Version = TravelMate 3210 = Acer = V1.00 = 3104
-----System------------------------CPU = Intel Pentium 4 CPU speed = 2.0 GHz L2 Cache = 2048 KB
HDD Model Name = HITACHI_DK23EA-40-(PM) HDD Serial Number = 123456789 ATAPI Model Name = UJDA740 DVD/CDROM-(SM) ----Memory-----------------------System Memory = 640 KB
Extended Memory = 256MB Serial Number = ( 32 bytes) Asset Tag = (32 bytes) UUID = (16 bytes) VGA Memory = 128 MB
Setup system date, time. Enable boot logo and get system information.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information vary in models.

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
May 20, 2005 5:40:09 Boot Boot Device ` Exit
----- Boot Device Hard Drive
CD-ROM/DVD Drive Floppy Device Network Boot
Press <Tab> key to select a control. <OK> button or <Enter> key accept entries. <Cancel> button or <ESC> key reject entries. Use spacebar and number keys to change value <Alt> key activates accelerators.
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
Nov 26, 2005 5:40:09 Boot Exit Exit Saving Changes
--------------Exit Saving Changes-----------------Press <OK> to save the current
Exit Discarding Changes Load Setup Defaults Discard Changes
Setup parameters to CMOS RAM. The system will reboot!!!
The table below describes the parameters in this screen.
Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes
Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items.

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Phlash. 1. 2. 3. Prepare a bootable diskette. Copy the Phlash utilities to the bootable diskette. Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you remove the stripe cover, please be careful not to scrape the cover.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see Undetermined Problems on page 71. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error.

Index of Error Messages

Error Message List
Error Messages Struck Key System CMOS checksum bad - Default configuration used Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Main board Previous boot incomplete - Default configuration used Invalid System Configuration Data Operating system not found Load Default Settings in BIOS Setup Utility. RTC battery Main baord Load Default Settings in BIOS Setup Utility. Main board Enter Setup and see if fixed disk and drive A are properly identified. Dikette drive Hard disk drive Main board FRU/Action in Sequence See Keyboard or Auxiliary Input Device Check on page 58
No beep Error Messages Power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter.) See Power System Check on page 59 Ensure every connector is connected tightly and correctly. Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter.) See Power System Check on page 59 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Reconnect the LCD connectors. LCD cable LCD inverter LCD Main board Power-on indicator turns on and a blinking cursor shown on LCD during POST. Ensure every connector is connected tightly and correctly. Main board

Power Management-Related Symptoms
Symptom / Error The system will not enter hibernation mode Hard disk drive Main board The system doesnt enter standby mode after closing the lid of the portable computer. Driver of Power Option Properties Lid close switch in upper case Main board Action in Sequence Power option in Windows XP
Symptom / Error The system doesn't resume from hibernation/ standby mode. Action in Sequence Connect AC adapter then check if the system resumes from Standby/Hibernation mode. Check if the battery is low. Hard disk drive Main board The system doesn't resume from standby mode after opening the lid of the portable computer. Battery fuel gauge in Windows doesnt go higher than 90%. LCD cover switch Main board Refresh battery (continue use battery until power off, then charge battery). Battery pack Main board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Main board
Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. Action in Sequence Enter BIOS Setup Utility to execute Load Setup defaults, then reboot system. Reconnect hard disk/CD-ROM drives/FDD or other peripherals. Main board External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching Keyboard Main board USB does not work correctly Print problems. Main board Enter BIOS Setup Utility to execute Load Default Settings then reboot the system. Run printer self-test. Printer driver Printer cable Printer Main board Parallel port device problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system. Device driver Device cable Device Main board
Keyboard/Touchpad-Related Symptoms
Symptom / Error Keyboard (one or more keys) does not work. Keyboard Main board Touchpad does not work. Reconnect touchpad cable. Touchpad board Main board Action in Sequence Reconnect the keyboard cable.
Modem/LAN-Related Symptoms
Symptom / Error Internal modem does not work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board Action in Sequence
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see Undetermined Problems on page 71.

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. 2. 3. Run the diagnostic test for the system board in loop mode at least 10 times. If no error is detected, do not replace any FRU. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power System Check on page 59): 1. 2. 3. Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM PC Cards 4. 5. 6. 7. Power-on the computer. Determine if the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: System board LCD assembly
USB Port USB Port IEEE 1394 Port (No IEEE 1394 Port for this model) Card Reader Connector(No Card Reader module for this model) Infrared Receiver (No FIR function for this model) Headphone out/line-out Jack (support SPDIF) Mic-in Jack HDD Connector Wireless LAN Card Connector BIOS DDR2 Socket DDR2 Socket ODD Connector
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 3210Z series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Exploded Diagram

The System

Upper Case Assembly

Lower Case Assembly

HDD Module

ODD Module
TravelMate 2400/3210/3220 FRU List
Picture Adapter NS (Not Show) ADAPTER 3 PIN 65W DELTA SADP-65KB BEF 19V 3PIN ADAPTER 3 PIN 65W LITEON PA-1650-02CO 65W 3 PIN ADAPTER 3 PIN 65W HIPRO HPOK066B13CP 3P 65W Battery NS BATTERY LI-ION 6 CELLS-SANYO 2000mAH UR18650F BATTERY LI-ION 6 CELLS-SONY 2000mAH US18650G4 BATTERY LI-ION 6 CELLS-SANYO 2400mAH UR18650F BATTERY LI-ION 6 CELLS-SONY 2400mAH US18650G7 NS Board The System012 MODEM BOARD FOXCONN T60M845.01 54.A70V5.001 BATTERY LI-ION 9 CELLS-SANYO 2400mAH UR18650F BT.00603.001 BT.00604.004 BT.00604.001 BT.00604.001 BT.00903.002 AP.06501.006 AP.06503.007 AP.0650A.004 No. Part Name and Description Part Number
BLUETOOTH CARD WNC 91.BU513.002

54.A70V5.002

MINI PCI WIRELESS BOARD 802.11 b+g INTEL WM3B2200/CH11

KI.CAX01.008

Upper Case Assembly251

T/P BOARD W/FFC CABLE

55.A70V5.001
Picture No. The System013 Part Name and Description VGA BOARD M26P 64MB Part Number 55.A70V5.002
Cable Upper Case Assembly004 NS FFC CABLE - T/P TO T/P BOARD 50.A70V5.001

BLUETOOTH CABLE

50.A70V5.002

MODEM CABLE

50.A70V5.003
NS NS NS NS NS NS NS NS NS NS NS NS NS CABLE NS The System006 Case/Cover/Bracket Assembly
POWER CORD-AUS POWER CORD-CHINA POWER CORD-DENMARK POWER CORD-EC POWER CORD-INDIA POWER CORD-ISREL POWER CORD-ITALIAN POWER CORD-JP POWER CORD-KOREA POWER CORD-SOUTH AFRICA POWER CORD-SWISS POWER CORDTWN POWER CORD-UK POWER CORD-US MIDDLE COVER - TM
27.A70V5.001 27.A70V5.002 27.A70V5.003 27.A70V5.004 27.A70V5.005 27.A70V5.006 27.A70V5.007 27.A70V5.008 27.A70V5.009 27.A70V5.010 27.A70V5.011 27.A70V5.012 27.A70V5.013 27.A70V5.014 42.TAAV5.001
Picture No. The System254; Upper Case Assembly001 The System002 Part Name and Description UPPER CASE-TM Part Number 60.TAAV5.001

LOWER CASE- UMA

60.A70V5.002
NS Upper Case Assembly002 Upper Case Assembly003
LOWER CASE- NON UMA 4 - WAY BUTTON
60.A70V5.003 42.A70V5.002

TP SUPPORT

33.A70V5.001

Lower Case Assembly003

DIMM COVER

42.A70V5.003

Lower Case Assembly004

PCI DOOR

Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 3210Z series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Exploded Diagram

The System

Upper Case Assembly

Lower Case Assembly

LCD Module

HDD Module

ODD Module

TravelMate 2400/3210/3220 FRU List
Picture Adapter NS (Not Show) ADAPTER 3 PIN 65W DELTA SADP-65KB BEF 19V 3PIN ADAPTER 3 PIN 65W LITEON PA-1650-02CO 65W 3 PIN ADAPTER 3 PIN 65W HIPRO HPOK066B13CP 3P 65W Battery NS BATTERY LI-ION 6 CELLS-SANYO 2000mAH UR18650F BATTERY LI-ION 6 CELLS-SONY 2000mAH US18650G4 BATTERY LI-ION 6 CELLS-SANYO 2400mAH UR18650F BATTERY LI-ION 6 CELLS-SONY 2400mAH US18650G7 NS Board The System012 MODEM BOARD FOXCONN T60M845.01 54.A70V5.001 BATTERY LI-ION 9 CELLS-SANYO 2400mAH UR18650F BT.00603.001 BT.00604.004 BT.00604.001 BT.00604.001 BT.00903.002 AP.06501.006 AP.06503.007 AP.0650A.004 No. Part Name and Description Part Number
BLUETOOTH CARD WNC 91.BU513.002

54.A70V5.002

MINI PCI WIRELESS BOARD 802.11 b+g INTEL WM3B2200/CH11

KI.CAX01.008

Upper Case Assembly251

T/P BOARD W/FFC CABLE

55.A70V5.001
Picture No. The System013 Part Name and Description VGA BOARD M26P 64MB Part Number 55.A70V5.002
Cable Upper Case Assembly004 NS FFC CABLE - T/P TO T/P BOARD 50.A70V5.001

BLUETOOTH CABLE

50.A70V5.002

MODEM CABLE

50.A70V5.003
NS NS NS NS NS NS NS NS NS NS NS NS NS CABLE NS The System006 Case/Cover/Bracket Assembly
POWER CORD-AUS POWER CORD-CHINA POWER CORD-DENMARK POWER CORD-EC POWER CORD-INDIA POWER CORD-ISREL POWER CORD-ITALIAN POWER CORD-JP POWER CORD-KOREA POWER CORD-SOUTH AFRICA POWER CORD-SWISS POWER CORDTWN POWER CORD-UK POWER CORD-US MIDDLE COVER - TM
27.A70V5.001 27.A70V5.002 27.A70V5.003 27.A70V5.004 27.A70V5.005 27.A70V5.006 27.A70V5.007 27.A70V5.008 27.A70V5.009 27.A70V5.010 27.A70V5.011 27.A70V5.012 27.A70V5.013 27.A70V5.014 42.TAAV5.001
Picture No. The System254; Upper Case Assembly001 The System002 Part Name and Description UPPER CASE-TM Part Number 60.TAAV5.001

LOWER CASE- UMA

60.A70V5.002
NS Upper Case Assembly002 Upper Case Assembly003
LOWER CASE- NON UMA 4 - WAY BUTTON
60.A70V5.003 42.A70V5.002

TP SUPPORT

33.A70V5.001

Lower Case Assembly003

DIMM COVER

42.A70V5.003

Lower Case Assembly004

PCI DOOR

42.A70V5.005

Lower Case Assembly005

THERMAL DOOR

42.A70V5.006

Communication Module NS CPU/Procussor NS NS NS CELERON M 350 (1.3G 1M) C0 CELERON M 360 (1.4G 1M) C0 CELERON M 370 (1.5G 1M) C0 KC.NC001.350 KC.NC001.360 KC.NC001.370 ANTENNA ASSY 50.A70V5.004
Picture NS NS NS NS NS Combo Drive ODD Module DVD/CDRW COMBO MODULE 24X PHILIPS SCB5265 6M.A70V5.001 No. Part Name and Description INTEL PENTIUM M DOTHAN 1.6GHZ 2M UFCBGA SL7EG B-1 STEPPING INTEL PENTIUM M 1.6G 2M 533FSB uFCPGA2 SL86G C-1 STEPPING INTEL PENTIUM M 1.73G 2M 533FSB uFCPGA2 SL7SA C-1 STEPPING INTEL PENTIUM M 1.87G 2M 533FSB uFCPGA2 SL7S9 C-1 STEPPING INTEL PENTIUM M 2.0G 2M 533FSB uFCPGA2 SL7SM C-1 STEPPING Part Number KC.N0001.725 KC.N0001.730 KC.N0001.740 KC.N0001.750 KC.N0001.760

ODD Module001 ODD Module002 ODD Module003
DVD/CDRW COMBO DRIVE 24X PHILIPS SCB5265 DVD/CDRW COMBO BEZEL

KO.02403.007

42.A70V5.007

ODD BRACKET

33.A70V5.002
ODD Module ODD Module001 ODD Module002 ODD Module003 DVD RW Drive ODD Module ODD Module001 ODD Module002 ODD Module003
DVD/CDRW COMBO 24X MODULE PANASONIC UJDA-770 DVD/CDRW COMBO 24X DRIVE PANASONIC UJDA-770 DVD/CDRW COMBO BEZEL
6M.A70V5.002 KO.02406.013
DVD DUAL MODULE 8X LITE-ON SOSW833S (DL) TRAY IN DVD DUAL 8X DRIVE LITE-ON SOSW-833S (DL) DVD DUAL BEZEL - TRAY IN
6M.A70V5.004 KU.00804.012

42.A70V5.008

Picture No. ODD Module ODD Module001 ODD Module002 ODD Module003 ODD Module ODD Module001 ODD Module002 ODD Module003 HDD Module HDD Module HDD Module HDD Module HDD Module HDD Module HDD Module HDD Module HDD Module HDD Module HDD Module HDD Module HDD Module001 HDD 40G 4200PRM SEAGATE ST94019A HDD 40G 2.5 IN. 420RPM TOSHIBA PLUTO MK4025GAS HGST 40G 2.5" 4200 MORAGA+ HTS424040M9AT00 13G1132 FW:A71A HDD 60GB 2.5 IN. 4200RPM SEAGATE N2 ST960821A F/W: 3.01 HDD 60G 2.5IN. 4200RPM TOSHIBA PLUTO MK6025GAS 2M F/W KA200A HDD 60GB 2.5IN. 4200RPM MORAGA 60G IC25N060ATMR04-0 08K0634 F/S:AD4A HDD 80GB 2.5 IN. 4200RPM SEAGATE N2 ST9808210A F/W: 3.01 HDD 80GB 2.5IN. 4200RPM TOSHIBA PLUTO MK8025GAS HDD 80GB 2.5IN. 4200RPM HGST MORAGA IC25N080ATMR04-0 HDD 100G 4200PRM SEAGATE ST9100822A F/W:3.01 HDD 100GB 2.5IN. 4200RPM TOSHIBA PLUTO MK1031GAS F/W AA20 HDD BRACKET KH.04001.010 KH.04004.002 KH.04007.012 KH.06001.002 KH.06004.003 KH.06007.006 KH.08001.012 KH.08004.001 KH.08007.007 KH.10001.001 KH.10004.001 33.A70V5.003 Part Name and Description DVD DUAL MODULE 8X HLDS GWA-4082N (DL) DVD DUAL 8X DRIVE HLDS GWA-4082N (DL) DVD DUAL BEZEL - TRAY IN Part Number 6M.A70V5.007 KU.0080D.016
SUPER MULTI MODULE 8X PANASONIC UJ840BAA (DL) SUPER MULTI 8X DRIVE PANASONIC UJ840BAA SUPER MULIT BEZEL
6M.A70V5.008 KU.00807.011

42.A70V5.010

Picture No. Lower Case Assembly008 Part Name and Description HDD DOOR Part Number 42.A70V5.011
Keyboard The System011 KEYBOARD DARFON CHINESE KEYBOARD DARFON US INTERNATIONAL KEYBOARD DARFON THAI KEYBOARD DARFON GERMAN KEYBOARD DARFON UK KEYBOARD DARFON ITALIAN KEYBOARD DARFON FRENCH KEYBOARD DARFON SWISS/G KEYBOARD DARFON BELGIUM KEYBOARD DARFON SPANISH KEYBOARD PORTUGUESE KEYBOARD CZECH KEYBOARD HUNGARIAN KEYBOARD RUSSIAN KEYBOARD SWEDEN KEYBOARD NORWEGIAN KEYBOARD DANISH KEYBOARD ARABIC KEYBOARD BRAZILIAN PORTUGUESE KEYBOARD CANADIAN FRENCH KEYBOARD GREEK KEYBOARD TURKISH KEYBOARD HEBREW KEYBOARD SLOVENIA/CROATIA) LCD Module LCD Module LCD Module001 ASSY LCD MODULE 14.1 WXGA NON GLARE QDI (N141V2 QD14TL01 REV 01) W/ ANT - TM LCD 14.1 WXGA NON GLARE QDI N141V2 QD14TL01 REV 01 6M.TAAV5.003 KB.T5902.001 KB.T5902.002 KB.T5902.003 KB.T5902.004 KB.T5902.005 KB.T5902.006 KB.T5902.007 KB.T5902.008 KB.T5902.009 KB.T5902.010 KB.T5902.011 KB.T5902.012 KB.T5902.013 KB.T5902.014 KB.T5902.015 KB.T5902.016 KB.T5902.017 KB.T5902.018 KB.T5902.019 KB.T5902.020 KB.T5902.021 KB.T5902.022 KB.T5902.023 KB.T5902.024

LK.14109.004

LCD Module007

LCD INVERTER

19.A70V5.001
Picture No. LCD Module006 Part Name and Description LCD WIRE CABLE Part Number 50.A70V5.005

LCD Module004

LCD PANEL WITH LOGO W/ANTENNA - TM

60.TAAV5.002

LCD Module005

LCD BEZEL

60.A70V5.006

LCD Module002, 003

LCD BRACKET SET

6K.A70V5.001

LCD Module LCD Module001
ASSY LCD MODULE 14.1 WXGA NON GLARE CMO (N141l 1-L03) W/ANT-TM LCD 14.1 WXGA NON GLARE CMO (N141l 1L02)
6M.TAAV5.004 LK.1410D.004

LCD Module006

LCD WIRE CABLE

50.A70V5.005

Picture No. LCD Module004 Part Name and Description LCD PANEL WITH LOGO W/ANTENNA - TM Part Number 60.TAAV5.002
ASSY LCD MODULE 14.1 WXGA NON GLARE QDI (N141V2 QD14TL01 REV 01) W/ O ANT - TM LCD 14.1 WXGA NON GLARE QDI N141V2 QD14TL01 REV 01

6M.TAAV5.007

LCD PANEL WITH LOGO W/O ANTENNA TM

60.TAAV5.003

Picture No. LCD Module005 Part Name and Description LCD BEZEL Part Number 60.A70V5.006
ASSY LCD MODULE 14.1 WXGA NON GLARE CMO (N141l 1-L03) W/O ANT-TM LCD 14.1 WXGA NON GLARE CMO (N141l 1L02)
6M.TAAV5.008 LK.1410D.004
Picture No. LCD Module002, 003 Part Name and Description LCD BRACKET SET Part Number 6K.A70V5.001
Mainboard The System251 MAINBOARD 915PM FOR VGA GLAN W/ READER PCMCIA SLOT W/O CPU MEMORY LB.TAA02.002
MAINBOARD 915GM UMA GLAN W/ READER PCMCIA SLOT W/O CPU MEMORY MAINBOARD 910GML UMA GLAN W/ PCMCIA SLOT W/O READER CPU MEMORY NS Memory NS MEMORY IFX 256MB/ 533MHZ, HYS64T32000HDL-3.7-A MEMORY DDRII533 256MB NANYA NT256T64UH4A0FN-37B MEMORY SAMSUNG 512MB/ 533MHz, M470T3354BG0-CD5 MEMORY DDRII 533 256MB HYNIX HYMP532S64P6-C4 MEMORY IFX 512MB/ 533MHZ, HYS64T64020HDL-3.7-A Heatsink The System007 CPU THERMAL PCMCIA SLOT

LB.TAA02.001

LB.TA902.001 22.A70V5.001 KN.25602.023 KN.25603.020 KN.2560B.011 KN.2560G.006 KN.51202.021

60.A70V5.007

The System251

VGA THERMAL

60.A70V5.008

Pointing Device

Picture No. Upper Case Assembly005 Part Name and Description TOUCHPAD Part Number 56.A70V5.001
Speaker NS SPEAKER SET (R&L) 23.A70V5.002
Miscellaneous NS LCD RUBBER PAD 47.A70V5.001

LCD SCREW PAD

47.A70V5.002

LCD RUBBER

47.A70V5.003
NS NS NS SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW NS NS NS NS NS NS NS NS NS
NAME PLATE - TM3210Z RUBBER FOOT - ONE PIN RUBBER FOOT - TWO PINS SCREW M2*3(NL) SCREW M2*4 SCREW M2*6 SCREW M2*6(p Ni) SCREW M2.5*4(NL) SCREW M2.5*6(NL) SCREW M2.5*8(NL) SCREW M3*4 (NL) SCREW THERMAL SCREW ASSY