FAVORIT 60860

Dishwasher User information

Dear Customer,

Please read this user information carefully and keep it to refer to later. Please pass the user information on to any future owner of the appliance.
The following symbols are used in the text: Safety instructions Warning! Information that affects your personal safety. Important! Information that prevents damage to the appliance. Useful tips and hints Environmental information

Contents

Operating Instructions.
Safety. Diagram of Appliance. Control Panel. 5 5
Prior to Using for the First Time. 8 Setting the Water Softener. 8 Adding dishwasher Salt. 10 Filling Up with Rinse Aid. 11 In daily use. Loading cutlery and dishes. Adjusting the Height of the Upper Basket. Adding Detergent. Using 3in1 detergents. Selecting the dishwashing cycle (Cycle Table). Starting a Dishwashing Cycle. Setting the Delay Timer. Switching Off the dishwasher. 26
Care and cleaning. 27 What to do if. 30 Remedying small malfunctions. 30 If the Dishwashing Results are not Satisfactory. 32 Disposal. 33 Technical data. 34 Notes for Test Institutes. 35
Installation and connection instructions.
Safety Information for the Installation. 37 Installing the Dishwasher. 38 Connecting the dishwasher. 40 Electrical Connection. 43
Warranty conditions. Service and Spare Parts

. 47 3

Operating Instructions 1 Safety
Prior to using for the first time
Follow the Instructions for installation and connection.

Correct Use

The dishwasher is only intended for washing domestic dishes. Additions or modifications to the dishwasher are not permitted. Use only special salt, detergent and rinse aid suitable for domestic dishwashers. Do not put any solvents in the dishwasher. This could cause an explosion.

Child Safety

Keep packaging away from children. There is a risk of suffocation. Children often do not recognise the hazards associated with electrical appliances. Dont allow children to use the dishwasher unsupervised. Make sure that children and pets dont climb into the dishwasher. Could endanger life! Dishwasher detergents can cause chemical burns to the eyes, mouth and throat. Could endanger life! Comply with the safety instructions of the dishwasher detergent manufacturer. The water in the dishwasher is not for drinking. Risk of chemical burns.

General Safety

Repairs to the dishwasher are only to be carried out by qualified/authorised service engineers. When the dishwasher is not being used, switch it off and shut off the water tap. Never unplug the appliance by pulling on the cable. Always pull the plug. Ensure that the door of the dishwasher is always closed when it is not being loaded or unloaded. In this way you will avoid anybody tripping over the open door and hurting themselves. Never sit or stand on the open door. If the dishwasher is located in a room where there may be a frost, remove the connection hose from the tap after each use of the dishwasher. 4

Diagram of Appliance

Ceiling spray arm
Upper basket spray arm and lower spray arm Water softener unit. Salt Container Detergent Dispenser Rinse aid dispenser

Rating plate Filters

Control Panel

ON/OFF button

Programme buttons

Function buttons

The ON/OFF button is used to turn the dishwasher on and off. The Programme buttons are used to select the desired dishwashing cycle. Function buttons: In addition to the pre-set dishwashing cycle, the following functions can also be set using these buttons:
Function button 1 Function button 2 Function button 3 Set the water softener Activates/deactivates rinse aid dispenser when 3in1 on - not programmed -
The rinse aid inflow is only affected, if the 3in1 function is selected.

Multi-display

Programme progress display Control indicators

Set delay timer

Select 3 in1 function
The multi-display can indicate: the level of hardness to which the water softener is set. whether the rinse aid dispenser has been activated/deactivated. the start delay that has been set. the estimated time remaining for the current dishwashing cycle. what type of error has occurred with the dishwasher. Programme progress display: The current stage of the programme is always shown in the programme progress display. The control indicators have the following meanings:
SALT 1) RINSE AID 1) WATER FILTER DOOR Refill with special salt Refill with rinse aid Turn on the tap Clean the dishwasher's filter system The door of the dishwasher is open

Water hardness in d1) 51 - - - - - - - - - 10 below 4 in mmol/l2) 9,0 - 12,5 7,6 - 8,9 6,5 - 7,5 5,1 - 6,4 4,0 - 5,0 3,3 - 3,9 2,6 - 3,2 1,9 - 2,5 0,7 - 1,8 below 0.7 Range Adjusting the hardness setting Manual Electronic 103) 5 4* 0* 1 no salt necessary Indication on the multi-display
10L. 9L 8L 7L 6L 5L 4L 3L 2L 1L

III II I/II I

1) (d) German degree, measure of the hardness of water 2) [mmol/l] millimol per litre, international unit for water hardness 3) On this setting the length of the dishwashing cycle may be slightly longer. *) factory setting

Adding dishwasher Salt

To decalcify the water softener, it must be filled up with dishwasher salt. Use only special salt suitable for domestic dishwashers. If you do not use 3 in1 detergent, fill up with dishwasher salt: Before using the dishwasher for the first time. When the control indicator for dishwasher salt is illuminated on the control panel. 1. Open the door and remove the lower basket. 2. Unscrew the lid on the salt dispenser by turning it anti-clockwise. 3. Only when using the dishwasher for the first time: Fill the salt dispenser with water. 4. Place the funnel (supplied) over the dispenser opening. Fill the dispenser with dishwasher salt; the capacity of the dispenser is approx. 1.0-1.5 kg, depending on the size of the grains. Do not overfill the dispenser. If water overflows when filling up with dishwasher salt, this is completely harmless. 5. Clean away any salt remnants from the dispenser opening. 6. Screw the lid back on in a clockwise direction. 7. Run a dishwashing cycle after filling the salt dispenser with dishwasher salt. This will wash away salt water and salt crystals that have been spilt. Depending on the size of the salt granules, it can take several hours for the salt to dissolve in the water and for the control indicator for dishwasher salt to go out.
Filling Up with Rinse Aid
Rinse aid causes the rinse water to flow easily from the crockery leaving gleaming dishes and glassware. If you do not use 3in1 detergent, fill up with rinse aid: Before using the dishwasher for the first time. When the control indicator for rinse aid is illuminated on the control panel. Use only special rinse aid for dishwashers. 1. Open the door. The rinse aid compartment is located on the inside of the dishwasher door. 2. Press the release button on the rinse aid compartment. 3. Open the cover.

In daily use

Loading cutlery and dishes
Sponges, cleaning cloths and any other objects that can absorb water must not be washed in the dishwasher. Plastic and Teflon-coated dishes and pans tend to retain water droplets. These dishes and pans therefore do not dry as well as those made of china and stainless steel.
For washing in the dishwasher, the following cutlery/dishes/pots and pans are not suitable: Cutlery with wooden, horn, china or mother of pearl handles Plastic items that are not heat resistant Older cutlery with cement that is sensitive to temperature Dishes or cutlery with glued parts Pewter or copper items Lead crystal glass Steel items that rust Wooden boards/platters Items made from synthetic materials are of limited suitability: Only wash stoneware in the dishwasher if it is specifically marked by the manufacturer as being dishwasher-safe. Glazed patterns may fade if washed very frequently in the dishwasher. Silver and aluminium parts have a tendency to discolour during washing. Food remains, e.g. egg white, egg yolk and mustard often cause discoloration and staining on silver. Therefore always clean food residues from silver immediately, if it is not to be washed straight after use. Glass can become dull after a large number of washes.
Before loading the dishes, you should: Remove the worst of the food residues. Soak pans with burnt-on food residues. When loading the dishes and cutlery, please note: Dishes and cutlery must not impede the rotation of the spray arms. Load bowls, cups, glasses, pans, etc. with the opening downwards so that water cannot collect in them Dishes and items of cutlery must not lie inside one another or cover one another To avoid damage to glasses, they must not touch one another Dont put small items (e.g. lids) in the baskets for the dishes, but in the cutlery basket, so that they cant fall through the holes.

Loading cutlery

Warning: Sharp knives and other items of cutlery with sharp edges must be laid in the cutlery rack or in the upper basket to avoid the risk of injury. To ensure that all items of cutlery in the cutlery basket can be reached by the water, you should: 1.Place the grid insert on the cut- 2.Place forks and spoons in the lery basket cutlery basket's grid insert with their handles pointing downwards.
For larger utensils, such as whisks, leave off one half of the cutlery grid. The cutlery basket can be opened out. Always make sure that you put your hand around both parts of the twopart handle when removing it from the dishwasher. 1. Place the cutlery basket on a table or work surface. 2. Open out the two-part handle. 3. Remove cutlery.
Loading / Unloading lower basket and upper basket

To load and unload, pull out or push in the upper and lower baskets in the middle using the handle on the front of the basket.

Pots, Pans, Large Plates

Load larger and heavily soiled dishes and pans in the lower basket. (Max. diameter for plates 29 cm).
To make it easier to load larger dishes, all rear plate rests in the lower basket can be folded down.
Cups, Glasses, Coffee Service
Load smaller, fragile crockery and long, sharp cutlery in the upper basket. Arrange items of crockery on and under the folding cup racks so that they are offset from each other and water can reach all items.
The cup racks can be folded up out of the way for tall crockery items. Lay or hang wine and brandy glasses in the slots in the cup racks.
For glasses with long stems, fold the glass rack to the right, otherwise fold it away to the left.
The row of spikes on the left of the upper basket is also in two parts and can be folded away. Spikes not folded away: place glasses, mugs etc. in the upper basket. Spikes folded away: More room for serving dishes.
Adjusting the Height of the Upper Basket
Maximum height of dishes in the Upper basket with upper basket raised with upper basket lowered 22 cm 24 cm Lower basket 30 cm 29 cm
The height of the baskets can also be adjusted when they are loaded. Raising / Lowering the upper basket 1. Pull out the upper basket completely. 2. Holding the upper basket by the handle, raise it as far as it will go and then lower it vertically. The upper basket will latch into the lower or the upper position.

Adding Detergent

Detergents remove the dirt from dishes and cutlery. The detergent must be added before the cycle starts.
Only use detergent intended for domestic dishwashers. The detergent compartment is located on the inside of the door. 1. If the lid is closed: Press the release button. The lid will spring open. 2. Place the detergent in the detergent dispenser. The markings indicate the dosing levels for powder detergents: 20/30 corresponds to approx. 20/30 ml of detergent. Follow the manufacturers instructions with regard to dosing and storage. 3. Close the lid and press until it locks into place. In the case of very heavily soiled dishes, fill the adjoining compartment (1) with additional detergent. This detergent comes into use during the pre-wash cycle.

Concentrated detergents

Todays detergents for dishwashers are almost exclusively low-alkaline concentrated detergents with natural enzymes in tablet or powder form. Using 50C dishwashing cycles in conjunction with these concentrated detergents reduces pollution and is good for your dishes, as these dishwashing cycles are specially matched to the dirt-dissolving properties of the enzymes in concentrated detergents. It is for this reason that using 50 C dishwashing cycles in conjunction with concentrated detergents can achieve the same cleaning results that can otherwise only be achieved using 65 C cycles.

lightly soiled

PREWASH (cold)6)
Used dishes that are being stored in the dishwasher and are to be washed later.
1) The consumption values were obtained under standardised conditions. They depend on how full the baskets for the dishes are. Variations are therefore possible in practice. 2) When using this cycle the degree of water clouding determines the amount of soiling on the dishes. The length of the cycle and water and energy consumption can vary greatly depending upon the load and how dirty the dishes are. Depending upon the soiling, the temperature of the water will be automatically adjusted to between 50C and 65C. 3) When using this cycle, only load the dishwasher half full. 4) During the final rinse, the temperature is increased to 68 for 10 minutes to sanitize e.g. babies bottles, plastic chopping boards or jam jars. 5) Test programme for Test Institutes 6) This cycle does not need any detergent.

12 - 14

23 - 25

13 - 25

1 to 2x

Water (litres)

Main wash

Final rinse

Drying

Selecting a programme

When your dishes look like this, select: an intensive programme.
a normal or energy-saving programme.
a short programme (e.g. 30 minute programme).
Starting a Dishwashing Cycle
1. Check that the spray arms can turn freely. 2. Turn the water tap on fully. 3. Close the door. 4. Press the ON/OFF button. 5. Select the desired cycle. The cycle indicator and the respective cycle stages in the cycle progress display will be illuminated. The remaining time expected for the cycle will be shown in the multi-display. The selected cycle will begin after approximately 3 seconds. The current stage of the cycle is always shown in the cycle progress display. During the dishwashing cycle, the remaining time shown in the multidisplay may be adjusted according to the size of the load, degree of soiling, etc.
Interrupting or Cancelling a dishwashing cycle
Interrupt a dishwashing cycle that is in progress if it is absolutely necessary.
Interrupting the dishwashing programme by opening the dishwasher door Hot steam may escape when the door is opened. There is a risk of scalding.
1. Open the door carefully. The dishwashing cycle will stop. 2. Close the door. The cycle will continue. Cancelling the wash programme 1. Press function buttons 1 and 2 and hold them down. The LED indicators of all the programme buttons that can be selected will illuminate. 2. Release the function buttons. The wash programme has been cancelled. 3. If you want to start a new wash programme, check whether there is any detergent in the dispenser. 4. Switch off using the ON/OFF button. Turning off the dishwasher will only interrupt a selected dishwashing cycle, not cancel it. The cycle will recommence after turning the dishwasher back on again.

Setting the Delay Timer

With the delay timer you can delay the start of a dishwashing cycle for between 1 and 19 hours. 1. Press the Delay Timer button repeatedly until the multi-display shows the desired time delay, for example 12h, if the cycle is to start in 12 hours. The Delay Timer indicator is illuminated. 2. Select dishwashing cycle. 3. The time remaining to the start of the cycle is continuously displayed (e. g. 12h, 11h, 10h, 1h etc.). To change the time delay: As long as the cycle has not yet started, you can still change the setting by pressing the DELAY TIMER button. Cancelling the time delay: Press the Delay Timer button repeatedly until the length of the selected cycle appears in the multi-display. The selected dishwashing cycle will begin immediately. To change a dishwashing cycle As long as the cycle has not yet started, you can still change the dishwashing cycle. First cancel the dishwashing cycle, then re-set the time delay, lastly select the new dishwashing cycle.
Switching Off the dishwasher
Only switch the dishwasher off when the multi-display indicates 0 for the cycle time remaining and the end of programme indicator is illuminated. With some dishwashing cycles, the drying fan continues to run even after the end of the cycle. 1. Press the ON/OFF button. All display indicators will go out. 2. Turn off the water tap. Carefully open the door. Hot steam may escape. Hot dishes are sensitive to knocks. Therefore leave the dishes to cool for about 15 minutes before removing them. You also get a better drying result.

Removing the Dishes

It is normal for the inner door and the dispensers to be damp. Empty the lower basket first, then the upper basket. This way you avoid dripping water from the upper basket onto dishes in the lower basket.

Care and cleaning 1

Do not use furniture care products or aggressive cleaners. When necessary, clean the dishwashers controls with a soft cloth. Occasionally check the internal dispensers, door seal and water inlet filter (if fitted) for dirt and clean them, if necessary.

Cleaning the filters

The filters must be regularly checked and cleaned. Dirty filters will spoil the wash results. 1. Open the door and remove the lower basket. 2. Turn the handle about of a turn anticlockwise (A) and remove the filter system (B).
3. Grasp the grip hole on the fine filter (1) and remove it from the micro-filter (2). 4. Clean all filters thoroughly under running water.
5. Remove the flat filter (3) from the base of the washing compartment and clean both surfaces thoroughly. 6. Re-insert the flat filter. 7. Place the fine filter in the micro-filter and fit the two together. 8. Insert the filter system in place and lock it by turning the handle clockwise as far as it will go. Ensure that the flat filter does not protrude above the base of the washing compartment. Under no circumstances may the dishwasher be used without its filters.

Cleaning the spray arm jets
Regularly check the jets in the spray arms for blockages. When cleaning is necessary, remove spray arm from the fixture and clean jets with a pointed object (wire or needle). Then rinse out the spray arm using a strong jet of water. Do not damage the jet opening.
Upper basket spray arm 1. To remove upper basket spray arm, tilt it down hard. 2. Clean spray arms jets.
3. Place cleaned upper basket spray arm back in position against the connecting piece: press the two together firmly, until you feel them snap into place.
Bottom spray arm 1. To remove bottom spray arm, pull it upwards out of its catch. 2. Clean spray arm jets. 3. Place bottom spray arm back in position against connecting piece and press down firmly, until you feel it snap into place.

What to do if.

Remedying small malfunctions
If one of the following fault codes is displayed in the multi-display during operation: Fault code 10 (Problems with water inlet), Fault code 20 (Problems with water drainage), please have a look at the following table. When the fault is remedied, press the button for the cycle that has started. The cycle will continue. With other fault codes ( followed by a number): Abort the dishwashing cycle. Switch the appliance off and on again. Re-set the dishwashing cycle. If the fault is displayed again, please contact your local Service Force Centre and inform them of the fault code.
Malfunction Possible cause Water tap is blocked with limescale or faulty. The tap is turned off. The cycle indicator for the selected dishwashing cycle is flashing: the control indicator WATER is lit, fault code 10 is displayed in the multi-display (Problems with water inlet). Remedy Check the water tap and have it repaired if necessary. Turn the tap on.
The filter (where present) in Clean the filter in the the threaded hose fitting threaded hose fitting. on the tap is blocked. Cancel the dishwashing cycle (see chapter: Starting a dishwashing cycle), clean filters (see chapter: Cleaning the filters), then start the dishwashing cycle again.
Filters in the base of the washing compartment are blocked.
Water inflow hose Check the position of the has not been correctly posihose. tioned. The cycle indicator for the selected dishwashing cycle is flashing, fault code 20 is displayed in the multi-display (there is water in the dishwashers internal dispenser). The sink outlet is blocked. Clean out sink outlet.
Water drain hose Check the position of the has not been correctly posihose. tioned.

Malfunction Fault code 30 is displayed in the multi-display. The control indicator DOOR is lit.
Possible cause The anti-flood system has been triggered.
Remedy First shut off the water tap, then switch off the appliance and contact the Customer Care Department.
The door of the dishwasher Close the dishwasher door. is open. The indicator FILTER is there to remind you to check the dishwashers filters occasionally and to clean them, if necessary. It lights up at regular intervals, regardless of how clean the filters are. The mains plug is not plugged in.
The control indicator FILTER is lit.
The indicator goes out automatically at the start of the next dishwashing cycle.

Plug in the mains plug.

The cycle is not starting.
A fuse in the houses wiring Replace the fuse. system is defective. For dishwasher models with If the dishes are to be a delay start timer: washed immediately, cancel A start time has been sethe delay start. lected.
The dishwashing compartment is made from rustfree stainless steel. Rust spots in the dishwashing compartment are due to Rust spots are visible in Only wash cutlery, dishes rust particles from external the dishwashing compartand pans that are suitable sources (rust particles from ment. for dishwasher use. water pipes, pans, cutlery, etc.). Remove such spots with a commercially-available cleaning product for stainless steel. Decalcify appliance with commercially available agents for cleaning dishA whistling noise can be washers. The whistling is not a cause heard when washing dishIf the noises can still be for concern. es. heard after decalcifying the machine, use a different brand of detergent for washing cutlery and dishes.
If the Dishwashing Results are not Satisfactory
The dishes are still dirty. The wrong dishwashing cycle was selected. The dishes were loaded is such a way that the dishwashing water did not reach all items. The baskets for the dishes must not be overloaded. The filters in the base of the washing compartment are dirty or incorrectly positioned. Good quality detergent was not used, or too little was used. In the case of scale deposits on the dishes: The dishwasher salt dispenser is empty or the water softening system has been incorrectly set. The drain hose is incorrectly positioned. Pollutants from the water in the dishwasher can block the jets in the spray arms. You have the option of removing the spray arms from their fixture for cleaning (see section Care and Cleaning). The dishes do not dry and are not shining. Poor quality rinse aid was used. The rinse aid dispenser is empty. There are smears, streaks, milky spots or a shiny bluish coating on glasses and dishes. Lower rinse aid dosage. There are dried water drops on the glasses and dishes. Increase rinse aid dosage. The detergent may be the cause. Contact the detergent manufacturer's customer advice centre. Glass corrosion Contact the detergent manufacturer's customer advice centre.

Full load: 12 place settings including serving dishes Amount of detergent required: 5g + 25g (Type B) Rinse aid setting: Upper basket *) 4 (Type III) Half load: 6 place settings including serving dishes, leaving alternate positions in the rack free 20g (Type B) 4 (Type III)
Example loading arrangements:
*) If there are cup racks in place on the lefthand side or the cutlery tray is in place, remove them.
Lower basket with cutlery basket *)

Cutlery basket

*) If there are cup racks in place on the lefthand side or if beer glass holders are in place, remove them.
Installation and connection instructions 1 Safety Information for the Installation
Only transport the dishwasher in an upright position, otherwise salt water may run out. Before using the dishwasher for the first time, check for any damage caused in transport. Do not under any circumstances connect an appliance that is damaged. In the case of damage, please contact your supplier. Never use the dishwasher if the mains cable, water inlet or drain hose are damaged; or if the control panel, work top or plinth area are damaged such that the inside of the appliance is freely accessible. Always plug the mains plug into a correctly installed shockproof socket. Permanent connection: a permanent connection must only be installed by a trained electrician. Prior to using the appliance for the first time, ensure that the rated voltage and type of supply on the rating plate match that of the supply where the appliance is to be installed. The fuse rating is also to be found on the rating plate. Multi-way plugs / connectors and extension cables must not be used. This could constitute a fire hazard through overheating. The dishwashers cable must only be replaced by a Service Force Engineer. A water inlet hose with safety valve must only be replaced by a Service Force Engineer.
Installing the Dishwasher
The dishwasher must be installed on a firm floor and adjusted to ensure that it is stable and level in all directions. To compensate for unevenness in the floor and to match the height of the appliance to that of surrounding units, extend the threaded feet using a screwdriver. The drain hose, inlet hose and mains cable must be laid so that they are able to move freely within the plinth area, and so that they are not kinked or crushed when the dishwasher is in position. The dishwasher must also be screwed tightly to the work surface or to the adjoining units. This is essential to ensure the dishwasher does not tip up.

Free-standing appliances

If the dishwasher is installed directly next to a cooker, a heat-insulating, non-flammable panel (laminated with aluminium foil on the side next to the cooker) must be fitted flush with the top edge of the work surface (depth 57.5 cm). If the appliance is built-in under a kitchen work surface, the worktop supplied with the dishwasher can be removed in the following way: 1. Unscrew the screws from the elbows at the rear (1). 2. Push the appliances worktop backwards about 1 cm (2).
3. Lift the worktop at the front (3) and remove it.
If the dishwasher is later used as a free-standing appliance, the work surface supplied with it must be re-mounted. The plinth on free-standing appliances is not adjustable.
Connecting the dishwasher
Connecting to the water supply
The dishwasher can be connected to cold and hot water supplies up to max. 60C. The dishwasher must not be connected to open hot water appliances or instantaneous water heaters.

Permitted water pressure

Lowest permitted water pressure: 1 bar (=10 N/cm2 =100 kPa) Highest permitted water pressure: 10 bar (=100 N/cm2 =1 MPa) Consult your plumber if the water pressure is less than 1 bar. If the water pressure is greater than 10 bar, a pressure reduction valve must be used (available from your dealer).
Connecting the inlet hose
The water inlet hose must not be kinked, crushed or entangled when it is being connected. Connect the threaded hose fitting (ISO 228-1:2000) on the water inlet hose to a tap with an external thread ( inch). The inlet hose is fitted with either a plastic or a metal nut: Only tighten the nut hand tight. Then do a visual check for water tightness. (Make sure that the tap is not dripping.) So that access to the tap in the kitchen is not restricted by the use of the dishwasher, we recommend installing an additional tap, or fitting a T-branch to the existing tap. If you need a longer water inlet hose than that supplied, the following VDE-approved complete hose sets are to be used. These are available from your local service centre.

Water drainage

Drain hose The drain hose must not be kinked, crushed or entangled. Connecting the drain hose: Maximum permitted height: 1 metre. Minimum required height: 40 cm above the bottom edge of the appliance. Extension hoses Extension hoses are available from your local Service Force Centre. To ensure that the function of the appliance is not impeded, the internal diameter of extension hoses must be 19 mm. Extension hoses must not be laid more than a maximum distance of 3 metres horizontally; the maximum permitted height for the connection for the drain hose is then 85 cm. Sink outlet connection The outlet of the drain hose ( 19 mm) fits all commonly available sink outlet types. The outer diameter of the sink outlet connection must be at least 15 mm. The drain hose must be fixed to the sink outlet connection using the hose clamp supplied. Water drainage if the dishwasher is built-in at high level If the dishwasher is installed at a high level, and the drain hose connection is less than 30 cm from the lower edge of the appliance, adapter kit ET 111099520 must be fitted by your local Service Force Centre.

waterinlet

mains cable
watermains socket drainage

Warranty conditions

Great Britain
Standard guarantee conditions We, AEG, undertake that if within 12 months of the date of the purchase this AEG appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our discretion repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that: The appliance has been correctly installed and used only on the electricity or gas supply stated on the rating plate. The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's operating and maintenance instructions. The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us. All service work under this guarantee must be undertaken by a Service Force Centre. Any appliance or defective part replaced shall become the Company's property. This guarantee is in addition to your statutory and other legal rights. Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged. Exclusions This guarantee does not cover: Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic. Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom. Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements. Products of AEG manufacture which are not marketed by AEG. European Guarantee If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications: The guarantee starts from the date you first purchased your product. The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use for this brand or range of products. This guarantee relates to you and cannot be transferred to another user. Your new home is within the European Community (EC) or European Free Trade Area. The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household. The product is installed taking into account regulations in your new country. Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances. France Germany Italy Sweden UK Senlis Nrnberg Pordenone Stockholm Slough +33 (0) 29 +49 (0) 7378 +39 (0) +46 (0) 5360 +44 (0) 1753 219899

Service and Spare Parts

If the event of your appliance requiring service, or if you wish to purchase spare parts, please contact Service Force by telephoning: Your telephone call will be automatically routed to the Service Force Centre covering your post code area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at www. serviceforce.co.uk Before calling out an engineer, please ensure you have read the details under the heading What to do if. When you contact the Service Force Centre you will need to give the following details: 1. Your name, address and post code. 2. Your telephone number. 3. Clear and concise details of the fault. 4. The model and serial number of the appliance (found on the rating plate) 5. The purchase date. Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls. Customer Care For general enquiries concerning your AEG appliance, or for further information on AEG products please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.aeg.co.uk. Customer Care Department For Customer Service in the Republic of Ireland please contact us at the adAEG Domestic Appliances dress below: 55-77 High Street AEG/ Electrolux Group (Ire) Ltd Slough Long Mile Road/ Dublin 12 Berkshire, SL1 1DZ Republic of Ireland Tel: (*) Tel: +353 (0) Email: service.eid@electrolux.ie (*) Calls may be recorded for training purposes 47
From the Electrolux Group. The worlds No.1 choice.
The Electrolux Group is the worlds largest producer of powered appliances for kitchen, cleaning and outdoor use. More than 55 million Electrolux Group products (such as refrigerators, cookers, washing machines, vacuum cleaners, chain saws and lawn mowers) are sold each year to a value of approx. USD 14 billion in more than 150 countries around the world.
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