AEG-electrolux Arctis 3193-4GA
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(English)AEG-electrolux Arctis 3193-4GA Freezer, size: 244 KB |
AEG-electrolux Arctis 3193-4GA
User reviews and opinions
| RCBF |
11:18am on Monday, March 29th, 2010 ![]() |
| A well-made freezer well worth the slightly more expensive price tag than many competitors. Main reason for purchasing this freezer was the fact that it had 4 drawers compared with most others that only had 4. | |
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
Documents

Noises during Operation. 29 Regulations, Standards, Guidelines. 29 Special accessories. 30 Technical Terminology. 30 Installing and connecting. Remove transport safeguard. Installation. Installation Location. The appliance needs ventilation. Appliance Alignment. Reversing the Door. Door Alignment. Electrical Connection. 36
Guarantee Conditions. 37 Service & Spare Parts. 39
1 Important
Safety Instructions
These warnings are provided in the interests of your safety. Ensure that you understand them all before installing or using this appliance. Your safety is of paramount importance. If you are unsure about any of the meanings or these warnings contact the Customer Care Department. Prior to Installation Check the appliance for transport damage. Under no circumstances should a damaged appliance be installed! In the event of damage, please contact your retailer. Installation This appliance is heavy. Care should be taken when moving it. It is dangerous to alter the specifications or attempt to modify this product in any way. Ensure that the appliance does not stand on the electrical supply cable. If the supply cable is damaged, it must be replaced by a cable available from your local Service Force Centre. Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person. Parts which heat up should not be exposed. Whenever possible, the back of the appliance should be close to a wall, but leaving the required distance for ventilation, as stated in the installation instructions. The appliance should be left for 2 hours after installation before it is turned on, in order to allow the refrigerant to settle. Refrigerant The refrigerant isobutane (R600a) is contained within the refrigerant circuit of the appliance, a natural gas with a high level of environmental compatibility, which is nevertheless flammable. During transportation and installation of the appliance, be certain that none of the components of the refrigerant circuit become damaged. If the refrigerant circuit should become damaged: avoid open flames and sources of ignition; thoroughly ventilate the room in which the appliance is situated.
Important Safety Instructions
Child Safety Do not allow children to tamper with the controls or play with the product. There is a risk of suffocation! Keep packaging material away from children! During Use This appliance is designed for domestic use only, specifically for the storage of edible foodstuffs only. It is not intended for commercial or industrial use Containers with flammable gases or liquids can leak at low temperatures. Do not store any containers with flammable materials such as, spray cans, fire extinguisher refill cartridges etc in the appliance. Frozen food should not be refrozen once it has thawed out. Do not place carbonated or fizzy drinks in the freezer compartment. Ice lollies can cause frost/freezer burns if consumed straight from the freezer compartment. Do not remove items from the freezer compartment if your hands are damp/wet, as this could cause skin abrasions or frost/freezer burns. Bottles and cans must not be placed in the freezer compartment. They can burst when the contents freeze. Manufacturers recommended storage times should be adhered to. Refer to relevant instructions. Maintenance and Cleaning Before cleaning, always switch off the appliance and disconnect from the electrical supply. When unplugging always pull the plug from the mains socket, do not pull on the cable. Servicing This product should be serviced by an authorised engineer and only genuine spare parts should be used. Under no circumstances should you attempt to repair the appliance yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local Service Force Centre.
Temperature Adjustment
0 Press temperature regulator and free it from its recessed position. The temperature display is switched to a blinking display of the currently selected SET temperature. 0 Turn temperature regulator to left or right to select the desired SET temperature. The temperature display immediately indicates the newly selected adjustment:
Temperature regulator warmer Operation mode "Freezing" Operation mode "Cooling" -18 C +10 C up to -15 C up to +16 C colder up to -24 C up to 0 C
The following SET temperature settings are possible: Operating mode "Freezing": from -15 C up to -24 C in 1 C steps; Operation mode "Cooling": the values 0 C / +2 C / +4 C / +5 C / +6 C / +8 C / +10 C / +12 C / +14 C / +16 C. 0 Press in the temperature regulator into the retracted position. The temperature display switches over and shows again the momentarily prevalent ACTUAL temperature inside the appliance. Attention! If the operation mode "Cooling" is selected, the ambient temperature of the room must be at least 2 C higher than the preset SET temperature. 0 Please check red warning display and temperature display regularly to assure maintenance of the storage temperature.
Switch on FAST CHILL
(Only possible in operation mode "Cooling") FAST CHILL function is suitable for fast cooling larger quantities of foodstuff in a freezing room, e.g. drinks or salads during a party. 0 Press the FAST CHILL/-FREEZE button. The yellow control indicator near the FAST CHILL/FAST FREEZE button illuminates. 15
The FAST CHILL function now caters for intensive cooling. Thereby a SET temperature of +2 C is automatically preset. After 6 hours have lapsed, the FAST CHILL function is independently ended. The originally set SET temperature is again decisive and the temperature display again displays the momentary freezing-room temperature. 0 You can manually terminate the FAST CHILL function at any time, in that you press the FAST CHILL/FAST FREEZE button again. Attention! While the FAST CHILL function is switched on, the temperature regulator should not be driven from the recessed position in order to avoid an inadvertent adjustment of the originally set SET temperature. Adjusted SET temperature is not recognisable when the FAST CHILL function is switched-on! By an extended temperature regulator, "IC" for intensive cooling appears in the temperature display instead of the SET temperature. If you are not sure whether the SET temperature was inadvertently altered, please verify after termination of the FAST CHILL function.
Control and Information Systems
The control and information systems consist of a temperature display, an optical warning display and an acoustic warning device. The system warns of: open appliance door; power interruption; excessive temperature in the freezer compartment (only in the operation mode "Freezing"); possible partial or complete thawing of frozen goods; functional disturbances at the appliance.
"Open Door"-Warning
The red warning indicator blinks when the door is opened. If the door remains open longer than approx. 80 seconds, an extra warning tone sounds. If you need more time for sorting or rearranging frozen foodstuff, you can switch off the 80 seconds warning tone by pressing the WARNING OFF button.
Power Interruption
If the power supply is interrupted, an audible warning sounds at 20 second intervals. In addition, the current actual temperature in the freezer compartment is indicated in blinking fashion by the temperature display (2 seconds on, 2 seconds off). After one hour the audible warning only sounds at 40 second intervals. The audible warning can be switched off for about 2 hours with the WARNING OFF button. In the event of a power interruption, the control and information systems can maintain operation of the temperature display and warning signal for up to 12 hours.
Temperature Warning
(only in the operating mode Freezing) The red warning display blinks and an audible warning sounds, as soon as the temperature in the freezer compartment climbs to more than 5C above the selected SET temperature. A rise in temperature of more than 5C may be caused by: frequent door opening for long periods of time; loading with large quantities of warm foods; an error with the appliance. 18
The audible warning can be switched off with the WARNING OFF button. Both warning display and audible warning are automatically switched off when the actual temperature in the freezer compartment falls to 4C warmer than the selected SET temperature. Note: The red warning display and the audible warning are inoperable: after temperature adjustment, until the selected SET temperature has been reached (exception: actual temperature exceeds -10C). Only the audible warning is inoperable: after the appliance is switched on, and until the selected SET temperature has been reached for the first time; when the FAST FREEZE button is depressed.
Partial/Complete Thaw Warning
If frozen goods have been partially or completely thawed (e.g. during a temporary power interruption), the red warning display blinks. In addition the temperature display alternately indicates: the highest temperature to which the frozen goods have warmed; and the current actual temperature in the freezer compartment. If suspicion of partial or complete thawing exists, please check the quality of the foods to determine if they can be used. As soon as the temperature in the freezer compartment has again fallen below the critical thawing temperature of -4C, the partial/complete thaw warning can be switched off with the WARNING OFF button.
After the appliance has been switched on, the partial/complete thaw warning remains inoperative until the selected SET temperature has been reached for the first time.
Function Errors
If the appliance electronics have detected a technical malfunction which has to be corrected by a customer service technician, both optical and acoustic warnings are activated. In addition the temperature display alternately indicates: an error message (error code F1, F2, etc.) and the current freezer compartment temperature (actual temperature).
An appliance malfunction which is indicated by an error code, must be corrected by a customer service technician. The acoustic warning can be switched off for 24 hours with the WARNING OFF button. Cancelling of the error display is possible by switching the appliance off, which should however only be undertaken during repair by the customer service technician.
Freezing
Attention! Before foods are frozen, the actual temperature in the freezer compartment must be -18C or colder. Please observe indicated freezing capacity on the serial plate. The freezing capacity represents the maximum amount of fresh goods that can be frozen within 24 hours. If you freeze goods on several days, one after the other, freeze amounts equal to 2/3 to 3/4 of the capacity indicated on the serial plate. Thawed foods which have not been processed further (cooked into meals) may not under any circumstances be frozen a second time. 0 For exploitation of maximum freezing capacity press the FAST FREEZE button 24 hours prior to freezing, or 4 to 6 hours for smaller quantities. Yellow display lights up. The FAST FREEZE button need not be pressed for freezing of small quantities of up to 3 kg. 0 All foods must be packed air tight prior to freezing, so that they do not dry out or lose their flavour, and so that no flavour contamination of other frozen goods occurs. Caution! Do not touch frozen goods with wet hands. Hands can freeze to the goods. 0 Place packaged foods in the compartments or drawers. Unfrozen goods may not come into contact with already frozen goods, otherwise the frozen goods may start to thaw.
The appliance electronics recognise automatically when the FAST FREEZE function can be ended, and switch it off automatically. Yellow display goes out. You can also stop the FAST FREEZE function manually by pressing the FAST FREEZE button again.
To allow storage of awkward freezing foodstuff, the drawers of the appliance are individually removable. They can be stacked in the one lying below. The following are suitable for packing foodstuffs to be frozen: freezing bags and foils made of polyethylene; special tins for frozen food; aluminium foil, extra strong. The following are suited for sealing bags and wraps: plastic clips, rubber bands or adhesive tape. Press air out of bags and wraps before sealing, because air encourages drying of frozen goods. Make flat packages, because these freeze more quickly. Do not fill cans for frozen goods to the brim with liquid or paste-like goods, because liquids expand during freezing.
Note for inspection authorities: Batch plans for the determination of freezing performance or warm-up time can be requested directly from the manufacturer.
Frozen Storage
Attention! Before initial loading of the freezer compartment with previously frozen goods, the required storage temperature of -18C must be reached. Load freezer only with packaged frozen goods, so that they do not dry out or lose their flavour, and so that no flavour contamination of other frozen goods can occur. Please observe maximum storage times and expiry dates of frozen goods.
In so far as possible store frozen goods separately according to type in compartments and drawers. Some models are provided with index-tabs which can be attached to compartment doors and drawers. In order to identify the contents of individual compartments, attach the indextabs so that they cover the storage goods symbols (see section: "Storage Goods Symbols/Freezing Calendar"). Thus, you will have a better overview, avoid opening the door for a long time and save power. From a food safety point of view, -18 C is deemed sufficient as cold storage temperature.
Preparation of Ice Cubes
0 Fill ice cube tray (not included with all models) 3/4 full with cold water and place in the freezer tray or a drawer and allow to freeze. 0 To remove the finished ice cubes twist the ice cube tray or hold under running water for a short time. Attention! Do not, under any circumstances, free an ice tray which is frozen to the appliance with pointed or sharp edged objects. Use a spoon-handle or similar object.
Storage Goods Symbols/Freezing Calendar
(not included with all models) The symbols on the compartment flaps and drawers show different types of frozen goods. The numbers indicate storage times in months for the appropriate types of frozen goods. Whether the upper or lower value of the indicated storage time is valid depends on the quality of the foods and pre-treating before freezing. The lower value applies to foods with high fat content. By attaching the included index-tabs to the compartment flaps and drawers, they can be marked according to which type of foods the individual compartments contain.
Cooling
The appliance is suitable, depending upon the preset temperature, for "Long Fresh" Cooling "Standard" Cooling Drinks cooling.
The drawers of the appliance can be removed individually. The removal is then especially advantageous if due to its size the foodstuff you want to cool does not fit inside a drawer. You can in this case stack the drawer below correspondingly higher. Instead of the drawers, wire shelves can also be pushed in. You can purchase the wire shelves as a special accessory from your retailer.
"Long Fresh" Cooling
By selecting the SET temperature of 0 C or +2 C this appliance can be used as a "Long Fresh" cooling unit. The "Long Fresh" cooling process enables optimum storage conditions for fresh foodstuff. The foodstuff remains fresh up to three times longer in comparison to storage in normal refrigerators. Commodities suitable for "Long Fresh" cooling are: meat and sausages fresh poultry fresh fish milk, butter, curd cheese berries, fruits and vegetables salads, mushrooms. Foodstuff unsuitable for "long fresh" cooling are: coldness-sensitive fruits, e.g. bananas, papayas, passion fruits, avocados and citrus fruits; coldness-sensitive vegetables, e.g. paprika, cucumber, zucchini, egg-plants, potatoes and tomatoes; Fruits and vegetables, which should still ripe, e.g. pears. Pack all foodstuffs prior to "long fresh" cooling. Thus, the aroma, the moisture and the colour is retained longer. The following are suited for packaging: Airtight bags and foils made of polyethylene Closable plastic containers aluminium foil.
"Standard" Cooling
By selecting the SET temperature in the range of +5 C, this appliance can be used as a normal refrigerator. Foodstuff should always be covered or packed in the cool room, in order to prevent drying out and odour or taste transmission to other cooled foodstuffs. The following are suited for packaging: Airtight bags and foils made of polyethylene Plastic container with cover Special hoods made of plastic with rubber bandaluminium foil.
Cooling drinks
By selecting the SET-Temperature up to +16 C, the appliance can perfectly be used as a cooling unit for drinks. 23
Cleaning and Maintenance
For hygienic reasons the appliance interior, including interior accessories, should be cleaned regularly. Warning! The appliance may not be connected to the mains during cleaning. Danger of electrical shock! Before cleaning switch the appliance off and remove the plug from the mains, or switch off or turn out the circuit breaker or fuse. Never clean the appliance with a steam cleaner. Moisture could accumulate in electrical components, danger of electrical shock! Hot vapours can lead to the damage of plastic parts. The appliance must be dry before it is placed back into service. The appliance defrosts automatically. Do not use mechanical or artificial devices to speed up the defrosting process. Attention! Ethereal oils and organic solvents can attack plastic parts, e.g. lemon juice or the juice from orange peals; butyric acid; cleansers which contain acetic acid. Do not allow such substances to come into contact with appliance parts. Do not use any abrasive cleansers. Switch the appliance off by pressing and holding the ON/OFF button for about 5 seconds. Remove the mains plug or switch off or turn out the circuit breaker or fuse. Clean the appliance and the interior accessories with a cloth and lukewarm water. Commercially available dish washing detergents may also be used. After cleaning wipe with fresh water and rub dry.
Accumulation of dust at the condenser increases energy consumption. For this reason carefully clean the condenser at the back of the appliance once a year with a soft brush or a vacuum cleaner. 0 After everything is dry place appliance back into service.
Something not Working
Correcting Malfunctions
Perhaps a malfunction has been caused by a minor error, which you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case.
Warning! Refrigerators/freezers may only be repaired by trained personnel. Repairs carried out by untrained personnel can lead to substantial danger for the user. Please contact your dealer or our customer service department for repairs.
Malfunction Possible cause Appliance is not switched on. Appliance does not function, green stand-by display and temperature display are not lit. Mains plug is not inserted or is loose. Remedy Switch appliance on. Insert mains plug.
Fuse has blown or is defec- Check fuse, replace if nective. essary. Mains socket is defective. Mains malfunctions are to be corrected by an electrician. Please check to see if the mains plug is inserted or if the fuse has blown (see also section: "Control and Information Systems").
Appliance does not function, green stand-by display is not lit, temperature Mains interruption warnis indicated as blinking dis- ing. play, audible warning sounds at regular intervals. Partial/Complete Thaw Warning. Red warning display blinks, Frozen goods have been two temperatures are indiwarmed to such an extent cated alternately by the that they have been partemperature display. tially or completely thawed.
Please refer to the section "Control and Information Systems".
Malfunction Possible cause Remedy Switch the audible warning off by pressing the WARNING OFF button. Please make a note of the indicated error and inform the customer service department. Do not open the appliance door again. Switching the appliance in the operation mode "Freezing". For that, please refer in the "Select Freezing or Cooling" chapter.
Red warning display blinks, audible warning sounds, A functions error has temperature display indi- occurred. cates an error (F1, F2, etc.).
The appliance is in the operation mode "Cooling" instead of "Freezing".
The freezer compartment temperature is insufficient. Door was open for a long time.
Temperature is not properly Please refer to the section adjusted. "Temperature Adjustment". Only leave the door open as long as necessary. Press FAST FREEZE button. Please refer to the section "Installation Location". Please refer in this chapter under "Replace light bulb".
Within the last 24 hours a large quantity of warm foods were loaded. Appliance is next to a source of warmth. Interior illumination does not function. If the door remains open for more than 5 minutes, the interior illumination blinks and then switches off. Interior illumination is not switched off when door is closed. Audible warning "Door Open" sounds, although the door is closed. Light bulb is defective.
This is normal, no error has Please refer to "Interior occurred. Illumination".
Door contactor is not properly aligned. Door contactor is not properly aligned.
Please refer to "Adjust Door Contactor" in this section. Please refer to "Adjust Door Contactor" in this section.
Malfunction Possible cause Remedy
Carefully warm the door seal with a hand-held hair dryer at those points which Large accumulation of Door is not properly sealed are not airtight (no warmer frost in the appliance, per- (perhaps after re-hanging than approx. 50C). At the same time, shape the haps also at the door seal. door). warmed door seal by hand, so that it is again properly seated. Appliance is not level. Appliance is in contact with wall or other objects. A part at the back of the appliance, e.g. a tube, is in contact with another appliance part or the wall. The compressor does not start immediately after pressing the FREEZE button, or after changing the temperature setting. Readjust the front levelling feet. Push appliance away a short distance. Bend this part away carefully if necessary.
Unusual noises.
This is normal, no error has The compressor starts after occurred. a period of time.
Within the first 5 minutes Compressor does not start after switching the appliafter appliance is switched ance on, the electronics on. initialise a self-test. Only temperatures above 0 C can be set, although the appliance should be used as a freezing unit. Only temperatures below 0 C can be set, although the appliance should be used as a cooling unit.
The compressor is started automatically, after the self-test has been completed. Selecting the operation mode "Freezing". For that, please refer in the "Select Freezing or Cooling" chapter.
The appliance is in the operation mode "Cooling".
Select the operation mode "Cooling". For that, please The appliance is in the operation mode "Freezing". refer in the chapter "Select Freezing or Cooling".
Replace light bulb
Warning! Danger of electrical shock! Before replacing the light bulb switch appliance off and remove the mains plug, or switch off or turn out the circuit breaker or fuse. Light bulb specifications: 220-240 V, max. 15 W, socket: E To switch the appliance off press and hold ON/OFF button for about 5 seconds. 0 Remove mains plug. 0 Replace defective light bulb. The lamp is situated beneath the operating panel and when the door is opened it becomes accessible from the bottom.
Adjust door contacter
If, for example, the illumination is not automatically switched off when the door is closed, or if the "Open Door" warning signal sounds, the contacter at the top of the door may need to be readjusted. 0 Loosen phillips head screw and push contacter towards the inner side of the door. 0 Re-tighten phillips head screw. 0 Please check, if illumination is switched off when the door is closed and if the audible warning signal sounds after the door has been open for about 80 seconds. If not, readjust contacter again.
Noises during Operation
The following noises are characteristic of refrigeration appliances: Clicks Whenever the compressor switches on or off, a click can be heard. Humming As soon as the compressor is in operation, you can hear it humming. Bubbling/Splashing When refrigerant flows into thin tubes, you can hear bubbling or splashing noises. Even after the compressor has been switched off, this noise can be heard for a short time. Noise The ventilator generates air flow whereby noise can be emitted.
Regulations, Standards, Guidelines
This appliance was designed for household use and was manufactured in accordance with the appropriate standards. The necessary measures in accordance with appliance safety legislation regulations (GSG), accident prevention regulations for refrigeration appliances (VBG 20) and the regulations of the German Society of Electrical Engineers (VDE) were observed in the manufacture of this appliance. The refrigerant circuit has been checked for leaks.
Installation Installation Location
The appliance should be set up in a well ventilated, dry room. Energy use and efficient performance of the appliance is affected by the ambient temperature. The appliance should therefore not be exposed to direct sunlight; not be installed next to radiators, cookers or other sources of heat; only be installed at a location whose ambient temperature corresponds to the climate classification, for which the appliance is designed. The climate classification can be found on the serial plate, which is located at the left on the inside of the appliance. The subsequent table shows which ambient temperature is assigned to which climate class if the operation mode "Freezing" is selected:
Climate classification SN N ST T for an ambient temperature of +10 to +32 C +16 to +32 C +18 to +38 C +18 to +43 C
Attention! If the operation mode "Cooling" is selected, the ambient temperature at the installation place must be at least 2 C higher than the preset SET temperature. If the refrigeration appliance is installed next to another refrigerator or freezer a clearance of 5 cm at the sides is required, in order to prevent the formation of condensation on the outside of the appliance.
The appliance needs ventilation
Air is fed under the door through the vent slots in the base and is exhausted upwards along the back wall. To ensure proper air circulation never cover or alter the vent openings. Attention! If the appliance is installed under, for example, a hanging cabinet, a clearance of at least 10 cm between the top of the appliance and the cabinet above it must be maintained. 0 Break both wall spacing elements from the plinth and insert them into the sockets at the back side of the appliance, according to the figure, so that the required wall gap for the necessary ventilation at the back of the appliance is provided for.
Appliance Alignment
0 In order to push the appliance to the final installation place, carefully press at the top on the door and tilt the appliance backwards a bit. The weight is thus transferred to the rear rollers on which the appliance can be pushed easily. 0 The appliance must have a solid, level footing. Please compensate for unevenness in the floor by turning the two adjustable feet at the front in or out.
Reversing the Door
The side at which the door opens can be changed from the right side (factory adjustment) to the left side, if the installation site requires.
Warning! When changing the side at which the door opens, the appliance may not be connected to the mains. Remove plug from the mains beforehand. Lay the left side of the appliance onto a soft pad, e.g. rug, blanket etc. Turn pivot pin out of lower door pivot. Keep the spacing washer between the door and the bearing. Romove door carefully and set aside. Turn the 4 phillips head screws out of the base and remove the base.
Warning! A cut-off plug inserted into a 13 amp socket is a serious safety (shock) hazard. Ensure that the cut-off plug is disposed of safely. Important The mains cable may only be changed by a qualified electrician. If your appliance needs repairing, please contact your local Service Force Centre.
Guarantee Conditions
AEG offer the following guarantee to the first purchaser of this appliance. 1. The guarantee is valid for 12 months commencing when the appliance is handed over to the first retail purchaser, which must be verified by purchase invoice or similar documentation. The guarantee does not cover commercial use. 2. The guarantee covers all parts or components which fail due to faulty workmanship or faulty materials. The guarantee does not cover appliances where defects or poor performance are due to misuse, accidental damage, neglect, faulty installation,unauthorised 37
modification or attempted repair, commercial use or failure to observe requirements and recommendations set out in the instruction book. This guarantee does not cover such parts as light bulbs, removable glassware, dust bags or filters. Should guarantee repairs be necessary the purchaser must inform the nearest customer service office (manufacturers service or authorised agent). AEG reserves the right to stipulate the place of the repair (i. e. the customers home, place of installation or AEG workshop). The guarantee or free replacement includes both labour and materials. Repairs carried out under guarantee do not extend the guarantee period for the appliance. Parts removed during guarantee repairs become the property of AEG. The purchasers statutory rights are not affected by this guarantee.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications: The guarantee starts from the date you first purchased your product. The guarantee is for the same period and to the same extent for labour and parts as exist in the new country of use for this brand or range of products. This guarantee relates to you and connot be transferred to another user. Your new home is within the European Community (EC) or European Free Trade Area. The product is installed and used in accordance with our instructions and is only used domestically, i. e. a normal household. The product is installed taking into account regulations in your new country. Before you move please contact your nearest Customer Care Centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances. France Senlis +33 (0) Germany Nrnberg +49 (0) 2600 Italy Pordenone +39 (0) Sweden Stockholm +46 (0) 7910 UK Slough +44 (0) 899 38
Service & Spare Parts
If after carrying out the necessary checks there is still a fault with your appliance please contact your local AEG Service Force Centre. In guarantee customers should ensure that the suggested checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that proof of purchase is required for in-guarantee service calls. Service & Spare Parts If you require a service engineer or wish to purchase spare parts, contact your local AEG Service Force Centre, by telephoning
Help us to help you Please determine your type of enquiry before telephoning. When you contact us we need to know. 1. Your name, address and post code. 2. Your telephone number. 3. Clear and concise details of the fault. What is the fault? When does the fault occur? 4. The model, production number and product identification number. 5. Date of purchase. This information can be found on the rating plate, so you have these numbers to hand we recommend you write them below. Model.. PNC no.. S no... If the temperature display should indicate an error (F1, F2, etc.), inform customer service of the displayed error. Customer care For general enquiries regarding your AEG appliance, or for further information on AEG products please contact our Customer Care Department AEG Domestic Appliances Limited 55-77 High Street Slough Berkshire SL 1 1DZ Tel:39
AEG Hausgerte GmbH Postfach 1036 D-90327 Nrnberg http://www.aeg.hausgeraete.de Copyright by AEG H- 0600
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