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CS 5000

CS 5200

M B C D E L F

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Customer g Dear read this user manual carefully, Please
paying special attention to the safety notes! Keep the manual in a safe place for later reference, and pass it on to any new owner.

Contents

1 Figure captions 1.1 Front view (Fig. 1) 1.2 Front view with open service door (Fig. 2) 1.3 Control panel (Fig. 3) 2 Safety Information 10 Meaning of the normal operation indicator lights 11 Meaning of the alarm indicator lights and what to do when they are on 12 Problems that can be resolved before calling the Customer Service Centre 13 Technical Data 14 Disposal 15 If service is needed 39
3 Before using for the first time 3.1 Setting up and connecting the coffee machine 3.2 Filling with water 3.3 Filling the coffee bean container 3.4 Switching on for the first time Making coffee with beans Adjusting the coffee grinder Using pre-ground coffee Preparing hot water
8 Frothing milk 8.1 Cleaning the milk frother 9 9.1 9.2 9.3 9.4 9.5 Cleaning and Maintenance Cleaning the coffee maker Emptying the grounds container Cleaning the infuser Descaling Setting the water hardness
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Figure captions

This manual is valid for the Fully Automatic Espresso Maker version CS 5000 and version CS 5200. The operation of both models is similar. Figure 1 and figure 2 show both versions. All other illustrations show version CS 5200.

P Q R S T U V W X Y Z

Front view with open service door (Fig. 2)
Measure for pre-ground coffee Compartment for the measure Funnel for pre-ground coffee Service door Removable container for the coffee grounds Mobile drawer Infuser Grinding coarseness adjustment knob Container for the coffee beans Type plate (under appliance) Liquid descaler and Test strip for water hardness
A B C D E F G H J K L M N O

Front view (Fig. 1)

Cup warmer tray Steam knob Steam spout Milk frother Milk frother (removable) Milk frother nozzle (removable) Service door opening button Water tank (removable) Drip tray (removable) Cup support tray Coffee spout, adjustable in height Control panel (see Fig. 3) Bean container lid Centre lid for the ground coffee
a b c d e f g h j k l m n o p q

Control panel (Fig. 3)

Coffee quantity selector knob (short, normal or long) Grinding quantity selector knob (for weak, normal or strong coffee) One cup button Two cup button On/off button Steam function selector button Ground coffee button (disables the coffee grinder) Rinse and descaling button 1 cup and coffee temperature OK light 2 cup and coffee temperature OK light Steam and steam temperature OK light Ground coffee light (coffee grinder disabled) Scale alarm light No water or water tank absent indicator light Grounds container full or absent indicator light Generic alarm indicator light

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Safety Information

This appliance conforms to accepted technological standards with regard to safety, and to the Appliance Safety Law. As the manufacturer, we nevertheless wish to familiarise you with the following safety information. Caution! Danger of scalding when the milk frother is activated! Hot water or steam output can cause scalding. Activate the milk frother only when you are holding a container under the nozzle. Do not use steam to heat inflammable liquids! Only use the coffee machine with water in the system! Fill the water tank only with cold water. Do not use hot water, milk or other liquids. Do not exceed the maximum fill level of approx. 1.8 litres. Do not put frozen or caramelised coffee beans in the bean container. Use only roasted coffee beans! Remove any foreign objects, such as small stones, from the coffee beans. Blocking or damage caused by foreign objects in the grinder might be excluded from the guarantee. Spoon only ground coffee into the ground coffee funnel. Do not leave the coffee machine switched on unnecessarily. Do not expose the coffee machine to the effects of weather. When using an extension lead, use only a commercially available cable with a conductor cross-section of at least 1.5 mm2. To avoid injury, people with motor system disorders should never use the machine without an accompanying person. Operate the machine only when the drip tray, coffee grounds container and the cup support tray are installed!

General safety

The coffee machine must be connected only to a mains power current of which the voltage, type of supply and frequency conform to the details shown on the type plate (this can be found on the underside of the appliance)! Never allow the mains lead to come into contact with hot parts of the appliance. Never use the mains lead to pull the plug out of the mains socket! Do not use the coffee machine if: the mains lead is damaged, or the housing shows visible signs of damage. This appliance is not intended for use by people (including children) who, due to lack of experience or knowledge, are unable to operate it safely, or for use by people (including children) whose physical, sensory or mental capabilities are reduced, unless a person responsible for them has shown them how to use it safely, and has supervised them initially.

If the power outlet does not match the plug on the appliance, have the outlet replaced with a suitable type by qualified personnel. 0 Plug the coffee machine into the power outlet. If the coffee machine is plugged in for the very first time, all lights come on for a few seconds for a check, then all lights go off.
The water hardness should be set as soon as possible, following the procedure described in the section 9.5 Setting the water hardness, page 38.
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To correctly learn how to use the machine, when starting it for the first time, carefully follow the step-by-step instructions described in the following paragraphs.
Coffee has been used to factory-test the appliance, and it is therefore completely normal for there to be traces of coffee in the mill. This appliance is however guaranteed to be new.

Filling with water

Switching on for the first time
When you operate the machine for the first time, the coffee machine has to be vented. Check that the water tank is full and that power cable is plugged into the power outlet. Move the milk frother towards the outside and place a cup underneath (Fig. 6). Then turn the machine on by pressing the button (Fig. 7). Immediately after, within a maximum of 30 seconds, turn the steam knob anticlockwise until it stops (Fig. 8) (it is normal for the machine to make some noise). After few seconds, a little water will come out of the milk frother. When there is around 30 cc in the cup, turn the steam knob half a turn clockwise (Fig. 8) until it stops, so as to stop the water coming out. Wait for the and lights to stop flashing and turn on steady. (When the lights are flashing it means that the machine is pre-heating, while when they are on steady it means that the machine has reached the ideal temperature for making coffee). A few moments before the lights stop flashing the machine automatically performs a rinse cycle: a little hot water will come out of the delivery spouts and will be collected in the drip tray underneath. Tip: for a hotter, short coffee (less than 60 cc), first fill the cup with the hot rinsing water. Then leave it inside for a few seconds (before emptying it) so as to pre-heat the cup. At this point, the machine is ready for use.
Each time before switching on the coffee machine, check that there is water in the water tank, and refill if necessary. The coffee machine requires water for the automatic rinsing processes each time the machine is switched on or off. 0 Remove the water tank (Fig. 4), rinse it and fill it with fresh water, without exceeding the MAX line. When removing the tank, the milk frother must always be positioned towards the centre of the machine, otherwise the tank cannot be removed.

Pour only fresh cold water into the water tank. Never put in other liquids, e.g. mineral water or milk. 0 Replace the tank, pushing it all the way in.
To always be sure of obtaining a rich coffee with a full aroma, you should: change the water in the water tank daily, wash the water tank at least once a week in normal washing-up water (not in the dishwasher). Then rinse with fresh water.
Filling the coffee bean container
0 Open the lid on the coffee bean container (Fig. 5). 0 Fill the container with coffee beans. 0 Close the lid.
Note! Do not put frozen or caramelised coffee beans in the bean container. Use only roasted coffee beans! Make sure that no foreign objects, such as small stones, enter the coffee bean container. Blocking or damage caused by foreign objects in the grinder might be excluded from the guarantee.
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4 Making coffee with beans
0 Before delivering the coffee, always make sure that the and lights are on steady, and that the water tank and the coffee bean container are full. 0 Adjust the grinding quantity selector knob (Fig. 9) to set the desired taste of the coffee. Turning the knob clockwise increases the quantity of coffee beans that the machine will grind, and thus makes the taste of the coffee stronger. When using the machine for the first time, the correct position of the knob can be found by trial and error. Make sure not to turn it too far clockwise, otherwise the coffee will be delivered too slowly (in drops), above all when preparing two cups of coffee. 0 Adjust the coffee quantity selector knob (Fig. 10) to set the quantity of coffee required. Turning the knob clockwise makes a longer coffee. When using the machine for the first time, the correct position of the knob can be found by trial and error. 0 Place one cup under the spouts to make 1 coffee or 2 cups for 2 coffees (Fig. 11). For a creamy coffee, lower the spouts to bring them as close to the cups as possible (Fig. 12). 0 Press the button (Fig. 13) to make one cup of coffee or the button (Fig. 14) to make 2 coffees. At this point the machine grinds the beans, runs a short pre-infusion cycle, a pause and then completes the delivery. Once the desired quantity has been reached, the machine automatically stops delivering the coffee and discharges the grounds into the special container. After a few seconds, when both the and indicator lights are on again, another coffee can be made. 0 To switch the machine off, press the button. (Before switching off, the machine automatically runs a rinse cycle: a little hot water will come out of the spouts and will be collected in the drip tray underneath - be careful, to avoid being scalded ). If the machine is not switched off using the button, it will switch itself off and run a brief rinse cycle 3 hours after the last operation.

Note 1: If the coffee is delivered a drop at a time or not at all, turn the grinding coarseness regulator (Fig. 17) one click clockwise (see section 5 Adjusting the coffee grinder, page 34). Turn a click at a time until the coffee is delivered satisfactorily. The grinder setting may be changed only while coffee is being ground. Making adjustments to the stationary grinder can damage the coffee machine. NOTE 2: If the coffee is delivered too fast and is not creamy enough, turn the grinding quantity selector knob (Fig. 9) clockwise. Proceed by trial and error to find the correct position of the knob. Make sure not to turn the knob too far clockwise, otherwise the delivery may become too slow (in drops), above all when making two cups of coffee. If, after several coffees, the cream is still not satisfactory, also turn the grinding adjustment knob (Fig. 17) one click anticlockwise (see section 5 Adjusting the coffee grinder, page 34). Note 3: Tips on making hotter coffee: 1) If, when the machine has just been turned on, a short cup of coffee is required (less than 60 cc), use the hot rinsing water to pre-heat the cups. 2) If, on the other hand, more than 2 or 3 minutes have elapsed since the last coffee was made, before preparing another coffee the infuser must be pre-heated, pressing the button.
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Then let the water flow out into the drip tray underneath, or alternatively use this water to fill (and then empty) the cup to be used for the coffee, so as to pre-heat it. 3) Unless preheated, do not use cups that are too thick, as they will absorb too much heat. 4) Use cups that have been previously heated by rinsing them with hot water or alternatively by leaving them for at least 20 minutes on the cup warmer tray on top of the machine with the appliance on.
Note 8: the grinder in the coffee maker may become worn over time and consequently the coffee will change taste as it is ground more coarsely. To resolve this problem, re-set the grinding coarseness on the coffee grinder by adjusting the knob (Fig. 17) one click anticlockwise (as described in section 5 Adjusting the coffee grinder, page 34). Note 9: if the machine is not used for a long period, the infuser must be cleaned, as described in section 9.3 Cleaning the infuser, page 37. Note 10: while the machine is delivering coffee, never remove the water tank. If it is removed, the machine will not be able to make the coffee and the "no water" light will flash. If you try and make another coffee, the machine becomes noisy and does not make the coffee. To reset the machine, turn the steam knob anticlockwise as far as it will go and run off water from the milk frother for a few seconds. When using the machine for the first time, 4-5 cups of coffee made before the machine starts to give satisfying results. When an alarm light comes on to signal an anomaly, do not contact the service centre straight away. The problems can almost always be resolved by following the instructions indicated in section 11 Meaning of the alarm indicator lights and what to do when they are on, page 39 and section 12 Problems that can be resolved before calling the Customer Service Centre, page 41. If necessary, contact the Customer Service Centre.

Note 4: while the machine is making the coffee, the delivery can be stopped at any time by pressing the button (Fig. 13) or button (Fig. 14), or by turning the coffee quantity selector knob (Fig. 10) anti-clockwise. Note 5: as soon as delivery is complete, to increase the quantity of coffee, simply press and hold the button (Fig. 13) or button (Fig. 14), until reaching the desired quantity, or turn the coffee quantity selector knob (Fig. 10) clockwise (this operation must be performed immediately after the coffee is dispensed and before the coffee grounds are ejected into the grounds container). Note 6: when the alarm comes on, the water tank must be filled, otherwise the coffee cannot be made. The water tank can only be removed if the milk frother is first positioned towards the centre of the machine. (It is normal for there to be a little water left in the tank when the alarm comes on). Note 7: the machine counts the number of cups of coffee made. Each 14 single cups (or 7 double cups), the light switches on steady, warning the user that the grounds container is full and must be emptied and cleaned, see 9.2 Emptying the grounds container, page 36.
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5 Adjusting the coffee grinder
The coffee grinder must not be adjusted, at least initially, as it has already been pre-set in the factory for the correct delivery of the coffee. Nonetheless, after having made the first coffees, if delivery is too fast or too slow (in drops), the grinding coarseness must be adjusted using the knob (Fig.17) located inside the bean container. These adjustments will only be evident after the delivery of at least 2 cups of coffee. 0 Adjust the coffee quantity selector knob (Fig. 10) to set the quantity of coffee required. Turning the knob clockwise makes a longer coffee. 0 Place one cup under the spouts to make 1 coffee or 2 cups for 2 coffees (Fig. 11). For a creamy coffee, lower the spouts to bring them as close to the cups as possible (Fig. 12). 0 Press the button (Fig. 13) to make one cup of coffee or the button (Fig. 14) to make 2 coffees.
Note 1: Never add the ground coffee when the machine is off, to prevent it from spilling inside the machine. Note 2: Never add more than 2 measures, otherwise either the machine will not make the coffee and the preground coffee will be lost inside the machine, dirtying it, or the coffee will be run off in drips. Note 3: When dosing the quantity of coffee to be added, only use the measure supplied. Note 4: Only use ground coffee for espresso coffee makers: do not use coffee beans, freeze-dried coffee or other materials that may damage the machine.

The grinder setting may be changed only while coffee is being ground. Making adjustments to the stationary grinder can damage the coffee machine. 0 Turn one click (one number) anticlockwise for finer ground coffee and consequently slower delivery and a creamier appearance (Fig. 18). 0 Turn one click (one number) clockwise for coarser ground coffee and consequently faster delivery (not a drop at a time) (Fig. 18).
The machine has been tested in the factory using coffee and therefore it is completely normal to find some traces of coffee in the grinder. The machine is in any case guaranteed to be new.

Using pre-ground coffee

0 Press the button to select the ground coffee function (Fig. 19). The light switches on to indicate that the function has been selected and the coffee grinder has been disabled. 0 Lift the lid in the centre, insert one (for 1 cup) or two (for 2 cups) pre-ground coffee measures in the funnel (Fig. 20).
Note 5: If you add more than two measures of pre-ground coffee and the funnel blocks, use a knife to push the coffee down (Fig. 21) and then remove and clean the infuser and the machine, as described in section 9.3 Cleaning the infuser, page 37. 0 Once the coffee has been delivered, to make coffee using the beans again, deactivate the ground coffee function by pressing the button again (the light goes off and the coffee grinder is enabled for operation again).
Please observe also section 4 Making coffee with beans, page 32, notes no. 3 - 7, 9 and 10.
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7 Preparing hot water

0 Always make sure that the and lights are on steady. 0 Turn the milk frother towards the outside of the machine (Fig. 6). 0 Position a container underneath the milk frother (Fig. 6). 0 Turn the steam knob half a turn anticlockwise until it stops (Fig. 8): hot water will come out of the milk frother and start to fill the container underneath. 0 To stop the flow of hot water, turn the steam knob all the way clockwise (Fig. 8) and return the milk frother to the original position towards the centre of the machine. (It is recommended to deliver hot water for no more than 2 minutes). container of milk (Fig. 23), and turn the steam knob half a turn anticlockwise until it stops (Fig. 8).

Be careful, to avoid being scalded.

Frothing milk

0 Fill a container with around 100 grams of milk for each cappuccino being prepared. When choosing the size of the container, remember that the volume will increase by 2 or 3 times.
It is recommended to use partially skimmed milk at fridge temperature. Move the milk frother towards the outside (Fig. 6). Prepare the espresso coffee as described in the corresponding sections, using sufficiently large cups. Then press the steam button (Fig. 22). The light starts flashing to indicate that the machine is heating up (the and lights remain off to indicate that it is not possible to make coffee). When the light remains on steady and stops flashing, the temperature of the machine has reached the ideal value for making the steam. Immediately after, within a maximum of two minutes (otherwise the machine automatically returns to the coffee function), dip the milk frother into the
Attention! Risk of impurities from dried on milk residues in the milk frother. Take care not to immerse the milk frother in the milk far enough to cover the air intake opening at the top of the milk frother. Otherwise milk can be sucked into the nozzle and cause impurities in the milk frother. The steam released will make the milk froth and increase in volume. To make creamier foam, dip the milk frother into the milk and rotate the container with slow movements from the bottom to the top (you are recommended to limit steam delivery to no more than two minutes at a time). 0 Once having reached the desired temperature, stop the steam by turning the steam knob clockwise until it stops (Fig. 8) and then press the steam button (Fig. 22) to deactivate the steam function. 0 Pour the frothed milk into the cups containing the espresso coffee prepared previously. The cappuccino is now ready (add sugar to taste and if desired, sprinkle the foam with a little cocoa powder).
Note 1: immediately after having prepared the cappuccino, once having pressed the steam button (Fig. 22) to deactivate the function, the machine is too hot to make coffee (the and lights flash to indicate that the temperature is not suitable); simply wait around 10 minutes for the machine to cool down a little. Hint: To cool it down more quickly, after having deactivated the steam function, open the steam knob and release some water from the milk frother into a container, until the and lights stop flashing.
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8.1 Cleaning the milk frother

Cleaning and Maintenance

Before performing any cleaning operations, the machine must have cooled down and must be disconnected from the mains power supply. Never immerse the machine in the water: it is an electrical appliance. Do not use solvents or abrasive detergents to clean the coffee maker. A soft damp cloth will suffice. All the components of the machine must not be washed in the dishwasher.

Warning: the infuser can only be removed when the machine is off. Attempting to remove the infuser with the machine on will risk causing damage. 9.Wash the infuser under running water, without using detergents. Never wash the infuser in the dishwasher. 0 Carefully clean the inside of the machine. To remove the coffee stuck to the parts inside the machine, scrape it with a plastic or wooden fork (Fig. 29) and then pick up all the residues using a vacuum cleaner (Fig. 30). 0 Replace the infuser (Fig. 32, a) by pushing it onto the holder (Fig. 32, b) and pushing in the pin (Fig. 32, c). The

Descaling

Due to the continuous heating of the water used to make the coffee, over time it is normal for the tubing inside the machine to fill with lime scale. When the light starts flashing, it is time to descale the machine.
Note: when the light switches on, the coffee maker can still be used to prepare coffee. Proceed as follows: 0 Turn the machine on by pressing the button (Fig. 7). 0 Wait for the and indicator lights to come on steady.
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0 Prepare the solution as indicated on the packaging of the descaling product supplied with the coffee maker:. Pour the contents of the bottle of descaler (approx. 0.125 litres) into the water tank and then add 1 litre water. out of the milk frother and fill the container underneath. 0 When the tank is empty, the light goes off and the light comes on. 0 Turn the steam knob all the way clockwise (Fig. 8) and fill the water tank with clean water again. The program of descaling is now terminated and the machine is ready to do again the coffee. Note: if the descaling procedure is stopped before completion, the alarm is not deactivated and the procedure must be started again from the beginning. Important: the guarantee is not valid if the above descaling operation is not performed regularly.
Important: Do not under any circumstances use any descalers which are not recommended by AEG/Electrolux. If other descaling agents are used, AEG/ Electrolux accepts no liability for any damage. You can obtain descaling liq3 uid from specialist retailers or from the AEG/Electrolux Service Line. Place a container with a minimum capacity of 1.5 litres under the milk frother (Fig. 6). Press and hold the button for at 1 least 5 seconds. The light switches on to indicate the start of the descaling program (the and 9.5 lights remain off to indicate that it is not possible to make coffee). Turn the steam knob half a turn anticlockwise (Fig. 8). The descaling solution will come out of the milk frother and start to fill the container underneath. The descaling program automatically performs a series of deliveries and pauses, so as to remove the lime scale deposits from inside the coffee maker. After around 30 minutes, when the light comes on, turn the steam knob half a turn clockwise (Fig. 8) until it stops. 0 The machine must be rinsed so as to eliminate the residues of descaling solution from inside the machine. Remove the water tank, rinse it and fill it with clean water. Reposition the tank. Empty the collection container (located under the milk frother) that is full of liquid, and then replace it under the milk frother. Turn the steam knob half a turn anticlockwise (Fig. 8). Hot water will come

Setting the water hardness
The light switches on after a preset period of operation, set in the factory, considering the maximum quantity of lime scale that may be contained in the mains water. If necessary, this period of operation can be extended, thus making the descaling operation less frequent, by programming the machine based on the actual lime content in the water used. You can use the enclosed test strip to determine the water hardness, or contact your local water supply company. Determining water hardness Dip the test strip in cold water for around 1 second. Shake off the excess water, and gauge the hardness by means of the pink bands. No pink bands or one pink band: Hardness level 1, soft up to 1.24 mmol/l, or up to 7 German hardness, or up to 12.6 French hardness Two pink bands: Hardness level 2, medium hard up to 2.5 mmol/l, or up to 14 German hardness, or up to 25.2 French hardness
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Three pink bands: Hardness level 3, hard up to 3.7 mmol/l, or up to 21 German hardness, or up to 37.8 French hardness Four pink bands: Hardness level 4, very hard over 3.7 mmol/l or over 21 German hardness, or over 37.8 French hardness Setting and saving the water hardness level You can set 4 hardness levels. The coffee machine is factory-set to hardness level 4. Check that the machine is off (all the indicator lights are off). Press the button and hold it for at least 5 seconds. The four lights , , and come on. Press the button (Fig. 19) repeatedly until the number of lights that are on coincides with the hardness level (for example, to set hardness level 3, press the button until 3 indicator lights come on together, , and ). Press the button to save the data. The coffee maker is now programmed to provide the descaling warning when effectively necessary, based on the actual hardness of the water. The light is on steady The machine is delivering one cup of coffee. The light is on steady The machine is delivering two cups of coffee. The steam light flashes The machine is heating to the ideal temperature to produce steam. Wait for the light to come on steady before turning the steam knob. The steam light is on steady The machine is ready to deliver steam and the steam knob can be turned. The light is on steady The machine is ready for delivery using ground coffee (see section 6 Using pre-ground coffee, page 34). The light is on steady The automatic descaling program is in progress (see section 9.4 Descaling, page 37).

Meaning of the alarm indicator lights and what to do when they are on
Meaning of the normal operation indicator lights
The and indicator lights are flashing The machine is not ready to make coffee (the ideal water temperature has not yet been reached). Wait for the indicator lights to come on steady before making the coffee. The and indicator lights are on steady The machine is at the right temperature and ready to make coffee.
The light is on steady The water tank is empty or is positioned incorrectly. 0 Fill the water tank as described in section 3.2 Filling with water, page 31, and insert it fully. The tank is dirty or lined with lime scale. 0 Rinse or descale the tank. The light flashes The machine cannot make the coffee and is noisy. 0 Turn the steam knob anticlockwise (Fig. 8) as described in section 4 Making coffee with beans, page 32, note 10. The coffee comes out too slowly. 0 Turn the grinding adjustment knob (Fig. 17) one click clockwise (section 5 Adjusting the coffee grinder, page 34).
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The light is on steady The coffee grounds container is full or not in place. 0 Empty the grounds container and clean it as described in section 9.2 Emptying the grounds container, page 36, then insert it fully. The grounds container has not been replaced after cleaning. 0 Open the service door and replace the grounds container. The light flashes The ground coffee has not been poured into the funnel with the function selected. 0 Add the ground coffee as described in section 6 Using pre-ground coffee, page 34. No more coffee beans. 0 Fill the container with beans, as described in section 3.3 Filling the coffee bean container, page 31. If the coffee grinder is very noisy, it means that a small stone in the coffee beans has blocked the coffee grinder. 0 Contact the Customer Service Centre. Blocking or damage caused by foreign objects in the grinder might be excluded from the guarantee. The light flashes This indicates the presence of lime scale in the machine. 0 The descaling procedure, described in section 9.4 Descaling, page 37, needs to be performed as soon as possible. The machine makes a strange noise and the four lights , , and flash alternately After cleaning, the infuser has probably been left out of the coffee maker. 0 Leave the service door closed and the infuser out of the coffee maker. Press the and buttons together until the four lights go off. Only when all four lights are off can the door be opened and the infuser inserted (to insert the infuser see section 9.3 Cleaning the infuser, page 37). The and lights flash alternately The machine has just been switched on and the infuser is not inserted correctly, consequently the door is not closed properly. Press the infuser where marked PUSH until hearing the click. Check that the two red buttons open out correctly (section 9.3 Cleaning the infuser, page 37). Close the service door and press the button. The , and lights are on and flashing The machine has been switched on with the steam knob in the open position. Turn the steam knob clockwise all the way round (Fig. 8). The light is flashing The service door is open. If the service door cannot be closed, check that the infuser is inserted correctly (section 9.3 Cleaning the infuser, page 37). The light is on steady and the and lights are flashing After cleaning, the infuser has probably been left out of the coffee maker. Insert the infuser, see section 9.3 Cleaning the infuser, page 37. The inside of the machine is very dirty. Thoroughly clean the inside of the machine, as described in section 9.3 Cleaning the infuser, page 37. The light is flashing The ground coffee funnel is clogged. Empty the funnel with the help of a knife, as described in section 6 Using pre-ground coffee, page 34, note 5 (Fig. 21).

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12 Problems that can be resolved before calling the Customer Service Centre
If the machine is not working and an alarm light is on, the causes of the malfunction can be identified and resolved by referring to chap. 11. If, on the other hand, no alarm light is on, run the following checks before calling the Customer Service Centre. The coffee is not hot The cups have not been preheated. 0 Pre-heat the cups by rinsing them in hot water or leaving them for at least 20 minutes on the cup warmer tray (A) (see section 4 Making coffee with beans, page 32, note 3). The infuser is too cold. 0 Heat the infuser by pressing the button before making the coffee (see section 4 Making coffee with beans, page 32, note 3). The coffee is not creamy enough The machine uses too little coffee during the infusion process. 0 Turn the grinding quantity selector knob (Fig. 9) a little clockwise (see section 4 Making coffee with beans, page 32, note 2). The coffee is ground too coarse. 0 Turn the grinding adjustment knob (Fig. 17) one click anticlockwise (see section 5 Adjusting the coffee grinder, page 34). Wrong type of coffee. 0 Use a type of coffee for fully automated espresso makers. The coffee comes out too slowly The coffee is ground too fine. 0 Turn the grinding adjustment knob (Fig. 17) one click clockwise (see section 5 Adjusting the coffee grinder, page 34). The machine uses too much coffee during the infusion process. 0 Turn the grinding quantity selector knob (Fig. 9) a little anticlockwise. The coffee comes out too quickly The coffee is ground too coarse. 0 Turn the grinding adjustment knob (Fig. 17) one click anticlockwise (see section 5 Adjusting the coffee grinder, page 34). The machine uses too little coffee during infusion. 0 Turn the grinding quantity selector knob (Fig. 9) a little clockwise. The coffee does not come out of one of the spouts The outlet is blocked. 0 Scrape the remains of dry coffee accumulated with a needle (Fig. 27). Turning the steam knob, no steam comes out of the milk frother The holes in the spouts are clogged. 0 Clean the holes in the milk frother and the milk frother nozzle (see section 8.1 Cleaning the milk frother, page 36 Fig. 25). and buttons, Pressing the the machine does not deliver coffee, but only water Ground coffee may be blocked in the funnel. 0 Remove the ground coffee inside the funnel, using a knife (see section 6 Using pre-ground coffee, page 34, note 5). Then clean the infuser and the inside of the machine (see the description in section 9.3 Cleaning the infuser, page 37). Pressing the button, the machine does not switch on The machine is not plugged in. 0 Check that the power cable is plugged into the power outlet. The infuser cannot be removed for cleaning The machine is on. The infuser can only be removed if the machine is off. 0 Turn the machine off (see section 9.3 Cleaning the infuser, page 37).