Safety instructions

Your safety is of paramount importance, please ensure you read this instruction book before installing or using this appliance.

General safety

Repairs to the machine must be carried out only by qualified personnel. Repairs carried out by inexperienced persons could cause injury or serious malfunctioning. Contact your local AEG Service Force Centre. Never start the machine if the mains cable is damaged or the control panel or worktop are damaged allowing inner components to be accessible. Unplug the appliance before carrying out any cleaning or maintenance operations. Never pull the mains cable to remove the plug from the socket; always take hold of the plug itself. During high temperature wash programmes and during the drying cycle, the door glass may get hot. Let the water cool down before carrying out emergency emptying or before opening the door in an emergency.

Installation

Follow the installation instructions carefully. Carry out a first wash without laundry (COTTONS 60, with half the amount of detergent) in order to remove any manufacturing residue from the tub and the drum.

Child safety

This appliance is designed to be operated by adults. Children should not be allowed to tamper with the controls or play with the appliance. Pets and children have been known to climb into washing machines. Please check the drum before use. Keep all packaging well away from children. Keep all detergents in a safe place out of childrens reach. When disposing of the appliance, cut off the mains cable, and destroy the plug. Disable the door catch to prevent young children being trapped inside.

During use

Always unplug the appliance and turn off the water tap after use. This appliance is designed for domestic use only. If the machine is used for any other purposes or is not used correctly, the manufacturer accepts no responsibility for any possible damage that might occur. For safety reasons, the appliance must not be modified. Use only detergents suitable for washing machines and follow the manufacturers instructions. Garments which have been in contact with flammable solvents should not be machine washed. Dyes and bleaching agents may only be used if specifically permitted by the manufacturer of these products. We cannot be held liable for any damage.

Disposal

Packaging materials The materials marked with the symbol are recyclable. >PE<=polyethylene >PS<=polystyrene >PP<=polypropylene This means that they can be recycled by disposing of them properly in appropriate collection containers. Machine Use authorised disposal sites for your old appliance. Help to keep your country tidy!
Tips for environmental protection
To save water, energy and to help protect the environment, we recommend that you follow these tips: Normally soiled laundry may be washed without prewashing in order to save detergent, water and time (the environment is protected too!). Use the energy saving programme when washing normally soiled garments. The machine works more economically if it is fully loaded (for both washing and drying cycles). When small loads are washed, use only half to two thirds of the recommended amount of detergent. The machine will consume less energy if the laundry is adequately spun before being dried. With adequate pre-treatment, stains and limited soiling can be removed; the laundry can then be washed at a lower temperature.
Main features of your washer-dryer
Programme and temperature setting using the programme selector. Stain programme for effectively treating stained washing. Energy saving programme for normally soiled cotton items. Speed for the final spin can be reduced to 1200, 900, 700 or 400 rpm. RINSE HOLD: the laundry is left immersed in the final rinse water to prevent creasing. Delay timer: programme start can be delayed by 1 to 19 hours (e.g. to times with a more economical power rate). Programme progress display showing the programme steps selected and the programme phase which is running. Because of its gentle washing action, the special wool cycle washes your garments with extreme care. The drying programmes will enable you to have dry and soft laundry in a short time. 3-compartment drawer for detergent and fabric softener. Unbalance detection device: to prevent vibration during spinning.
Description of the appliance

Front view

Detergent drawer Control panel

Drain filter

Adjustable feet

Control panel

PREWASH SOAK QUICK WASH STAIN 400 RINSE HOLD STORE DRY IRON DRY DELAYED START START/PAUSE DRYING TIME
PREWASH WASH RINSES EXTRA RINSE SPIN DRYING END OVERDOSAGE SHORT SPIN LONG SPIN DRAIN SOFTENERS RINSES

A B C D E F G H J

= = = = = = = = =
Option buttons Spin speed button Electronic drying button Display START/PAUSE button Delay start button Drying time button Programme progress display Programme selector dial

Programme selector dial

The programme selector determines the type of washing cycle (e.g. water level, drum movement, number of rinses), the washing temperature and enables the required drying pro- SHORT SPIN COTTONS LINENS 95 gramme to be selected according to LONG SPIN ECONOMY DRAIN 60 the type of laundry. SOFTENERS The selector dial is divided into 6 sec- RINSES COLD 30 tions: 30 DRYING 40 WOOL 60 Cottons-Linens COLD 40 SYNTHETICS Synthetics EASY TO IRON DRYING DELICATES Delicates Wool (hand washing) Special programmes Reset programme O The selector dial can be turned either clockwise or anticlockwise. Position E corresponds to the ENERGY SAVING programme at approx. 67C for normally soiled laundry, extended washing time (cannot be combined with QUICK WASH).

Position 40C Easy to iron. In this position the laundry is gently washed and spun to avoid any creasing. In this way ironing is easier. Position COLD = cold wash

START/PAUSE button

This button has three functions: a) Start After having selected the required programme, press this button to start the machine. If you have selected the DELAYED START option, the machine starts its hourly countdown. b) Pause To interrupt a programme which is running, press the START/PAUSE button: the information on the display starts to flash. To restart the programme from the point at which it was interrupted, press the START/PAUSE button again. c) Empty out water At the end of a programme which ends with water in the drum (RINSE HOLD option), press the START/PAUSE button to empty out the water: the machine will empty and spin.

DELAYED START button

The wash programme can be delayed from 1 hour up to a maximum of 19 hours. The button must be pressed after selecting the programme and before pressing the START/PAUSE button. The figures indicating the delay appear for about 5 seconds in the display. The duration of the selected wash programme is then displayed. After depressing the START/PAUSE button, the machine starts its hourly countdown. To alter or cancel the preset delay, press the START/PAUSE button, then press the DELAYED START button until the required time is displayed or, if you wish to cancel the delay, until the symbol 0 h is displayed. Then press the START/PAUSE button again. When the delay is cancelled, the display shows the duration of the wash programme previously selected.

ELECTRONIC DRYING button

STORE DRY IRON DRY
This button enables you to choose the required degree of drying for cottons and synthetics: - Store dry - Iron dry (not for synthetics) The drying time is automatically adjusted by the machine: the laundry will be dried to the selected degree of dryness.

DRYING TIME button

If you wish to carry out a timed programme instead of an electronic programme push the button until the drying time you want appears in the display according to the fabrics (cotton or synthetics) you have to dry. For COTTON you can select a drying time from 10 minutes to 130 minutes. For SYNTHETICS you can select a time from 10 minutes to 100 minutes.

Programme Option buttons

Depending on the programme, different functions can be combined. These must be selected after choosing the desired programme and before depressing the START/PAUSE button. When these buttons are pressed, the corresponding pilot lights come on. When they are pressed again, the pilot lights go out.
To treat heavily soiled or stained laundry with stain remover (extended main wash with time optimised stain action phase, not selectable for wool or programmes with temperatures lower than 40C). This function cannot be used with QUICK WASH, SOAK and PREWASH.

QUICK WASH

By pressing this button the washing time is reduced. For use when washing lightly soiled laundry. This option is not available with the wool and economy programme and cannot be used with STAIN.
The machine performs a soak of about 30 minutes at 30C. By pressing the DELAYED START button the soak time can be prolonged up to 10 hours max. After this time the wash cycle will automatically start. This function cannot be used with WOOL, PREWASH or STAIN programme. 13
The soak programme ends with a short spin in programmes for Cotton and Synthetics, and with emptying of the water without spinning for Delicates.
The machine performs a prewash cycle at 30C max. The prewash cycle ends with a short spin in programmes for Cotton and Synthetics, and with emptying of the water without spinning for Delicates. This option is not available with the wool programme and cannot be used with SOAK and STAINS. For use when washing heavily soiled laundry. Important: By depressing at the same time PREWASH and QUICK WASH buttons the machine will perform an extra rinse (see page 27)

SPIN SPEED

Press this button to reduce the maximum speed of the final speed proposed by the machine for the selected programme or to select RINSE HOLD option. The maximum spin speed for cotton is 1600 rpm for model 16800 and 1400 rpm for model 14800, for synthetics and wool 900 rpm and for delicates 700 rpm.

RINSE HOLD

By selecting this option, the last rinse water is not emptied out, to prevent the fabrics from creasing. When the programme has finished, the pilot light END on the programme progress display illuminates to indicate that the water must be emptied out. To empty out water: press the START/PAUSE button: after emptying, the machine performs the spin cycle required for the type of wash selected; select the DRAIN programme to empty out the water without spinning. Warning! The programme selector dial must be turned first to RESET O and then to the DRAIN programme. If the water is not emptied out, the machine automatically empties itself after 18 hours. The RINSE HOLD option cannot be selected for the automatic WASHING & DRYING programme. 14

Display

The display shows the following information: Duration of the selected programme (in minutes), calculated automatically on the basis of the maximum recommended load for each type of fabric. Selected drying time (max. 130 minutes for cotton, 100 minutes for synthetics). After the programme has started, the time remaining is updated every minute. When the programme has finished, a steadily lit zero is displayed. Delayed start, (19 hours max.) programmed using the special button. The countdown is updated every hour. Alarm code indicating a fault in the machine operation (see page 37).
Programme progress display
By selecting the wash programme, the pilot lights corresponding to the various phases making up the programme come on. After the machine has started, only the running phase pilot light stays on. When the programme has finished, the END pilot light comes on.
PREWASH WASH RINSES EXTRA RINSE SPIN DRYING END OVERDOSAGE
When the programme has finished, if the OVERDOSAGE light comes on, it indicates that too much detergent has been used or that the drain filter is blocked.

Cancelling a programme

To cancel a programme which is running, turn the programme selector dial to the RESET O position. Warning! After a programme which ends with water in the drum (RINSE HOLD option), turn the selector dial first to O and then to the DRAIN programme.
Altering a programme which is running
To alter a programme, first set the machine to PAUSE by pressing the START/PAUSE button. Any function can be modified before the machine starts it. After selecting the new option press the START/PAUSE button again to re-start the selected programme. To modify the selected programme turn the programme selector dial to O and then choose a new programme. The water is not emptied out and after pressing the START/PAUSE button again the machine restarts with the newly selected programme.
Opening the door after the programme has started
To open the door set the machine to PAUSE by pressing the START/PAUSE button. The door can be opened if: the machine is not already heating or drying; the water level is not above the bottom edge of the door; the drum is not turning. The light on the control panel beside the START/PAUSE button indicates if the door can be opened: green light: the door can be opened; unlit light: the door cannot be opened; flashing red light: the door is open.
Detergent dispenser drawer

Liquid can be placed in the main wash compartment of the detergent drawer marked with the symbol , start the machine immediately upon placing the detergent in the dispenser drawer. Alternatively the detergent is measured into the specially designed dosing device* which should be placed on top of the laundry, and at the back of the machine drum.
COMPACT POWDERS AND LIQUIDS
Compact detergents (or concentrates as they are also known) are available in liquid or powder form, and generally require a smaller dosage. Follow the manufacturers instructions to ensure the most economical usage. Pour the detergent directly into the dispenser drawer, or alternatively measure the detergent into the specially designed dosing device* which should be placed on top of the laundry, and at the back of the machine drum. * If you use a dosing device in a washer dryer, please ensure the dosing device/ball is removed before carrying out a drying programme.

FABRIC CONDITIONERS

These are ideal for improving softness, and also reduce static cling on easy-cares and make ironing easier. They are available in two types: For example Lenor liquid fabric softener, for use in the washing machine/washer dryer. The liquid fabric softener should be poured into the compartment marked with the symbol. Follow the manufacturers dosage instructions and never exceed the MAX level. Bounce conditioning sheets for use in a tumble dryer. We recommend the conditioning sheets are pinned (using a safety pin) to an article of laundry and placed in the tumble dryer. 22
Preparing the drying cycle
As a dryer, the machine works on the condensation principle. Therefore, the water tap must be open and the drain hose must drain water into a sink or into the drain pipe, even during the drying cycle.
Sort of laundry Linen and cottons Synthetics max. load (dry weight) 2.75 kg 2 kg
Warning: Loads of washed laundry exceeding these values must be divided before being dried, otherwise poor results will be obtained.
Garments not suitable for drying
Particularly delicate items such as synthetic curtains, woollen and silk, garments with metal inserts, nylon stockings, bulky garments such as anoraks, bedcovers, quilts, sleeping bags and duvets must not be machine dried. Garments padded with foam-rubber or materials similar to foamrubber must not be machine dried; they represent a fire hazard. Also, fabrics containing residues of setting lotions or hair sprays, nail solvents or similar solutions must not be machine dried in order to avoid the formation of harmful vapours.
Drying symbols on garment labels
Always look at the garment label to check whether garments can be machine dried. The following symbols refer to drying: Machine drying is usually possible Normal drying (normal temperature) Gentle drying (reduced temperature) Do not machine dry
Duration of the drying cycle
The drying time can vary according to the final spin speed; the required degree of drying (store dry or iron dry); the type of laundry; the size of load. The usual drying times for the timed programmes are indicated in the programme chart. As you become more familiar with the appliance, you will discover the drying times that best suit your needs according to the various type of fabric. It is a good idea to make a note of these times.

By selecting the wash programme, the pilot lights corresponding to the various phases making up the programme come on. After the machine has started, only the running phase pilot light stays on.
The time to the end of the programme decreases minute by minute and appears on the display.
At the end of the programme
The machine stops automatically. A zero appears on the display. An acoustic signal is clearly audible. The END light comes on in the programme progress display. If the OVERDOSAGE light comes on it indicates that too much detergent has been used. At the next wash carefully follow the detergent manufacturers instructions. Measure out detergent according to amount, type, degree of soil of fabrics and water hardness. This light could come on also when the drain filter is blocked. If the RINSE HOLD option has been selected, the water must be emptied out before opening the door either - by pressing the START/PAUSE button (the laundry will be spun at the speed corresponding to the selected type of fabrics. The spin speed can be reduced by means of the SPIN SPEED button) - or by turning the selector dial to O and then to DRAIN and pressing the START/PAUSE button again. In this case the water will be emptied, but the laundry is not spun. Turn the selector dial to O. Remove the laundry from the drum. Check that the drum is empty so as to avoid any forgotten items being damaged in a subsequent wash (e.g. shrinking) or their colour running into a load of whites. Close the water tap. Leave the door open to prevent the formation of mildew and unpleasant smells.
Automatic washing and drying

(NON-STOP programme)

Warning! For NON-STOP programmes, it is also essential not to exceed the maximum load sizes of 2.75 kg for cotton and 2 kg for synthetics. Load the laundry. Add detergent and additive. Do not use a dosing device when carrying out automatic washing and drying programme. Select the wash programme. Select the required options by means of the relevant buttons. If possible, do not select a spin speed lower than that proposed by the appliance to avoid a too long drying time so saving energy. When automatically washing and drying it is not possible to select a spin speed lower than 900 r.p.m. for cottons and 700 r.p.m. for synthetics. Select the drying time or degree of drying. Start the programme by depressing the START/PAUSE button. At the end of the programme, turn the selector dial to O. Remove the laundry.

How to dry

Drying only Max. load
- cottons 2.75 kg - synthetics 2 kg During the drying programme the water tap must be open and the drain hose must be correctly positioned. Turn the programme selector dial to DRYING for cottons or synthetics. If you wish to carry out the timed drying press the relevant button until the time you want appears in the display. If you wish to carry out the electronic drying depress the relevant button until the light corresponding to the degree of dryness required (store dry or iron dry) illuminates. Press the START/PAUSE button to start the programme. At the end of the cycle turn the programme selector dial to O and remove the laundry. 30

Programme chart

Wash programmes
Wash Temp. programme Fabrics Additional functions
STAIN SOAK QUICK PREWASH EXTRA RINSE RINSE HOLD SPIN SPEED PREWASH EXTRA RINSE RINSE HOLD SPIN SPEED STAIN SOAK QUICK PREWASH EXTRA RINSE RINSE HOLD SPIN SPEED STAIN SOAK QUICK PREWASH EXTRA RINSE RINSE HOLD SPIN SPEED STAIN SOAK QUICK PREWASH EXTRA RINSE RINSE HOLD SPIN SPEED RINSE HOLD SPIN SPEED
Consumption* Max. Energy Water Duration load kWh lt. min. 16800 1.9 5.5 kg 14800 1.95 1.55 1.6 1.08 1.13 1.0 1.16800 5.5 kg 5.5 kg 3 kg 51 154
Cotton and linen, for example normally soiled work White 95-60 garments, sheets, Cottons household linen, underwear, towels. Whites ECONOMY Cotton and linen, for example normally to lightly soiled sheets and household linen.
Coloured cotton or Coloured 60-50 linen fabric, shirts, cottons 40-30 underwear, towels. Synthetic fabrics, underwear, 60-50 coloured garments, Synthetics 40 non-shrink shirts, blouses. 40-30 Delicate fabrics, for COLD example curtains.

Delicates

40-30 Wool, wool mixCOLD tures, silk.
In compliance with EC directive 92/75, the consumption figures indicated on the energy label refer to the 60C wash programme for cotton. * The consumption data shown on this chart is to be used as a guide only, as it may vary depending on the quantity and type of laundry, on the inlet water temperature and on the ambient temperature. It refers to the highest temperature for each wash programme. This machine is capable of washing up to 6 Kg, however, to achieve optimum wash results it is recommended that the above wash load are adhered to.

Special programmes

Programme Consumption* DescripAdditional Max. Programme phases Energy Water Duration tion functions load kWh lt. min. This programme can 3 rinses with liquid EXTRA RINSE be used for additive. RINSE HOLD 5.5 kg 0.025 Rinses rinsing hand Short spin. SPIN SPEED washed gar- (700 rpm max) ments. 16800 Hand washed 1 rinse with liquid / RINSE HOLD garments to additive. Softeners 5.5 kg SPIN SPEED be starched 14800 Long spin. or softened. / For emptying out the last rinse water in The water is emptied Drain / / / 3.5 programmes out. with the Rinse Hold option 16800 / / 12 Long Separate spin SPIN SPEED 5.5 kg Long spin. Spin for cottons. 14800 / / 10 Separate spin for synthetics Short spin. SPIN SPEED 3 kg Short spin / / 3 and delicate (700 rpm max) fabrics. For cancelling the programme which O is running or to / / / Reset switch the machine off.
* The consumption data shown on this chart is to be used as a guide only, as it may vary depending on the quantity and type of laundry, on the inlet water temperature and on the ambient temperature.

Timed Drying

Degree of drying Type of fabric Cotton and linen (towels, T-shirts, bathrobes) Max. load Spin speed 900 Drying time mins 75-85 80-90 45-55 50-60 85-95

2.75 kg 1.5 kg

Store dry (*) Suitable for items to Synthetics and put away without mixed fabrics ironing (jumpers, blouses, underwear, household linen) Iron dry Suitable for ironing Cotton and linen (sheets, tablecloths, shirts, etc.)
50-60 55-65 60-70 35-45 40-50
(*) The STORE DRY drying programme for cotton is the reference programme for the Energy Label data, in compliance with standard EEC 92/75.
Consumption data for timed drying
The values shown in the chart have been obtained in laboratory tests. They may vary when the appliance is used at home, but they can be used as a guide.
Degree of drying Cotton Store dry Cotton Iron dry Synthetics Store dry Spin speed 900 Max load 2.75 kg 2.75 kg 2.75 kg 2.75 kg 2 kg Water litres 27 Energy kWh 1.8 1.9 1.3 1.4 1.2 Duration minutes 75-85 80-90 55-65 60-70 85-95

Cleaning and maintenance

After each wash
At the end of the wash programme, pull the dispenser drawer out a little to let it dry. Leave the door ajar to allow air to circulate. If the machine is not used for a prolonged period: Close the water tap and unplug the appliance.

Maintenance Wash

With the use of low temperature washes it is possible to get a build up of residues inside the drum. We recommend that a maintenance wash be performed on a regular basis. To run a maintenance wash: The drum should be empty of laundry. Select the hottest cotton wash programme. Use a normal measure of detergent, must be a powder (such as Ariel Futur).
Periodical cleaning Exterior
Clean the outside of the cabinet with soap and water only. Rinse with clean water and dry. Important: do not use methylated spirits, solvents or similar products to clean the cabinet.
After a while, detergents and fabric softeners leave deposits in the drawer. Clean the drawer, from time to time, by rinsing it under a running tap. To remove the drawer from the machine, press the button in the rear left-hand corner.
To facilitate cleaning, the top part of the additive compartment can be removed. Detergent can also accumulate inside the drawer recess: clean it with an old toothbrush. Refit the drawer after cleaning.

Door seal

Regularly check to see, if there are deposits or foreign objects in the rubber seal behind the door and remove them.
The drain filter collects threads and small objects inadvertently left in the laundry. Check regularly that the filter is clean. Open the filter P0860 door. Place a container under the filter and unscrew it; some water will come out of the filter. Pull out the filter. Clean the filter under a running tap, then refit it, screwing it fully in.

Water inlet filter

If you notice that the machine is taking longer to fill, check that the filter in the water inlet hose is not blocked. Turn off the water tap. Unscrew the hose from the tap. Clean the filter with a stiff brush. Screw the hose back onto the tap.

Emergency emptying out

If the water is not discharged (pump is blocked, filter or drain pipe are clogged), proceed as follows to empty out the machine: pull out the plug from the power socket; close the water tap; if necessary, wait until the water has cooled; place a bowl on the floor; put the drain hose end into the bowl and let the water out. Should it not be possible to have access to the drain hose because, for example the appliance is built in the kitchen furniture, slightly loosen the drain filter after placing a bowl on the floor to let the water come out slowly. At the end screw the filter in again.

The drying time or degree of Select the required function. dryness has not been selected. Select the appropriate drying time suitable for the required degree of drying, according to the type of fabric (cottons or synthetics). Reduce the load.
There is too much laundry inside the appliance.
Unsatisfactory washing results
If the laundry looks grey and lime scale is found in the drum Too little detergent has been used. An unsuitable detergent has been used. Stubborn stains have not been treated prior to washing. The programme/temperature has not been correctly selected. If grey stains remain on the laundry Laundry stained with ointments, grease or oil has been washed with an insufficient amount of detergent. The temperature selected for the wash programme was too low. Fabric softener - especially the concentrated type - has come into direct contact with the laundry. Wash these stains immediately and pour fabric softener carefully. Foam is still visible even after the last rinse Modern detergents often produce foam, even in the last rinse. However the laundry has been completely rinsed. White residue is left on the laundry This is due to insoluble components in modern detergents and is therefore not the result of insufficient rinsing. Shake or brush the laundry. In future, it may be better to turn garments inside out before washing them. Check the choice of detergent; try using liquid detergents.

Technical data

Height x Width x Depth Depth with door opened Height adjustment Net weight Load (depending on programme) Use Drum speed during washing Drum speed during spinning (16800) Drum speed during spinning (14800) Water pressure 84x60x60 cm 93 cm 13 mm approx. 79 kg approx. 5.5 kg (6 kg max) domestic max. 55 rpm 1600/1200/900/700/400 rpm 1400/1200/900/700/400 rpm 50-800 kPa
This appliance complies with the following EC directives: - 73/23/EEC of 19.2.1973 Low voltage directive, including directive 93 / 68 / EEC - 89/336/EEC of 3.5.1989 Electromagnetic Compatibility Directive.
Service & Spare Parts
If after carrying out the necessary checks there is still a fault with your appliance please contact your local AEG Service Force Centre. In guarantee customers should ensure that the suggested checks in the Troubleshooting section have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that proof of purchase is required for in-guarantee service calls. Service & Spare Parts If you require a service engineer or wish to purchase spare parts, contact your local AEG Service Force Centre, by telephoning:

Help us to help you Please determine your type of enquiry before telephoning. When you contact us we need to know: 1.Your name, address and post code. 2.Your telephone number. 3.Clear and concise details of the fault. - What is the fault? - When does the fault occur? - Does the multi-display issue an error-message (E and a number)? 4.The model, production number and production identification number. 5.Date of purchase.
Mod. 16800 Type P 6359679 Prod. No. 230-240V~ 50Hz 2050 W 10 A Ser. No.
This information can be found on the rating plate, so you have these numbers to hand we recommed you write them below. Prod. No. Ser.-No. 43
Customer care For general enquiries regarding your AEG appliance, or further information on AEG products please contact our Customer Care Department at the address below or visit our website at www.aeghome.co.uk. Customer Care Department AEG Domestic Appliances 55-77 High Street Slough Berkshire SL1 1DZ Tel: 08705 350350* * Calls to this number may be recorded for training purposes.

Guarantee Conditions

AEG offer the following guarantee to the first purchaser of this appliance. 1.The guarantee is valid for 12 months commencing when the appliance is handed over to the first retail purchaser, which must be verified by purchase invoice or similar documentation. The guarantee does not cover commercial use. 2.The guarantee covers all parts or components which fail due to faulty workmanship or faulty materials. The guarantee does not cover appliances where defects or poor performance are due to misuse, accidental damage, neglect, faulty installation, unauthorised modification or attempted repair, commercial use or failure to observe requirements and recommendations set out in the instruction book. This guarantee does not cover such parts as light bulbs, removable glassware, dust bags or filters. 3.Should guarantee repairs be necessary the purchaser must inform the nearest customer service office (AEGs service or authorised agent). AEG reserves the right to stipulate the place of the repair (i. e. the customers home, place of installation or AEG workshop). 4.The guarantee or free replacement includes both labour and materials. 5.Repairs carried out under guarantee do not extend the guarantee period for the appliance. Parts removed during guarantee repairs become the property of AEG. 6.The purchasers statutory rights are not affected by this guarantee.