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LAVAMAT 52600

Washing machine User information

Dear Customer,

Please read this user information carefully and keep it to refer to later. Please pass the user information on to any future owner of the appliance.
The following symbols are used in the text: Safety instructions Warning! Information that affects your personal safety. Important! Information that prevents damage to the appliance. Useful tips and hints Environmental information

Contents

Operating Instructions.
Safety. Disposal. Description of the appliance. Control panel. Programme overview. 7 8
Before the first wash. 10 Preparing and sorting washing. 10 Running a wash cycle. Opening the door/loading washing. Adding detergent/conditioner. Switching on the appliance/selecting a programme. Changing the spin speed/selecting rinse hold. Programme Option Buttons. PRE WASH. TIME SAVER. Activating/deactivating RINSE+. Setting the delay timer. Starting a programme. Interrupting a programme/adding washing. Washing cycle complete/Removing the washing. 15
Child safety device. 16 Cleaning and care. 17 What to do if. Remedying small faults yourself. If the wash result is not satisfactory. Carrying out an emergency drain. Drain pump. 22
Technical data. 23 Consumption values. 23
Installation and connection instructions.
Installing the appliance. Transporting the appliance. Removing the transit packaging. Where to install. Making the appliance level.
Safety information concerning installation. 24
Electrical Connection. 27 Connecting the appliance to the water supply. 29 Water inlet. 30 Water Drainage. 31
Warranty conditions. Service and Spare Parts
Operating Instructions 1 Safety
Prior to using the appliance for the first time
Follow the Installation and connection instructions. If the appliance is delivered in the winter months when there are minus temperatures: store the washing machine at room temperature for 24 hours before using for the first time.

Correct use

The washing machine is only designed for the washing of normal domestic laundry at home. Additions or modifications to the washing machine are not permitted. Only use detergents/conditioners that are suitable for use in domestic washing machines. The washing must not contain any flammable solvent. The risk of explosion exists. Do not use the washing machine for dry cleaning. Dyes/colour removers may only be used in the washing machine, if the manufacturer of these products expressly permits this. We cannot accept liability for any damage arising.

Child safety

Keep packaging away from children. There is a risk of suffocation. Children often do not recognise the hazards associated with electrical appliances. Dont allow children to use the washing machine unsupervised. Make sure that children and pets dont climb into the drum of the washing machine. The risk of death exists.

General safety

Repairs to the washing machine may only be carried out by qualified/ authorised service engineers. Never use the appliance when the electrical cable is damaged or the control panel, worktop or plinth area are damaged to such an extent that the inside of the appliance is openly accessible. 5
Switch off the washing machine prior to cleaning it and carrying out maintenance. In addition, remove the power plug from the power point or if the appliance has been hard-wired switch off the cutout in the fuse box or completely remove the fuse. If operation is stopped, disconnect the appliance from the mains supply and turn off the tap. Never remove the power plug from the power point by pulling on the cable. Always pull the plug. Multiway-plugs, connectors and extension cables must not be used. Resulting overheating may constitute a fire hazard. Never wash the washing machine down with a water jet. Danger of electric shock. When using wash programmes with high temperatures the glass in the door will become hot. Do not touch it! Before emergency emptying of the appliance, before cleaning the drain pump or opening the door in an emergency, let the water cool down. Small animals can nibble on electrical cables and water hoses. This can constitute a risk of electrocution and water damage. Keep small animals away from the washing machine.

Disposal 1

Packaging material The packaging materials are environmentally friendly and can be recycled. The plastic components are identified by markings, e.g. >PE<, >PS<, etc. Please dispose of the packaging materials in the appropriate container at your local waste disposal facilities. Old appliance Please dispose of your old appliance in line with the guidelines for disposal in your area. Warning: When your appliance has finished its working life, remove the plug from the mains socket. Cut off the cable and plug and dispose of them. Destroy the door lock. This prevents children from trapping themselves inside and endangering their lives.

Preparing and sorting washing
Preparing washing Empty the pockets. Remove foreign bodies (e.g. coins, paper clips, nails, etc.). Do up zips, button up covers to prevent damage to washing. Remove the runners from net curtains or cover them with a net or a bag. Wash delicate and small items in a net/pillowcase, e. g. net curtains, tights, small socks, handkerchiefs, bras. Important: Bras and other items containing wires should only be washed in a net bag. The wires can work loose and damage the appliance. Sorting washing By colour: Wash white and coloured washing separately. Washing can run. By temperature, type of washing and care symbol. Important: Do not wash fabrics with the G care symbol (= do not wash!) in the washing machine.

Running a wash cycle

Opening the door/loading washing
1. Open the door: pull the handle on the door. When the appliance is switched on, the DOOR and START/PAUSE indicators show whether the door can be opened:
DOOR indicator flashing illuminated is off START/PAUSE indicator flashing illuminated flashing Can the door be opened? yes, after approx. 2 minutes no1) yes
1) Door is locked because of high water level or high temperature.
2. Separate washing and load loosely. Mix large and small items. Important: Do not get any washing caught between the door and the rubber seal. 3. Firmly push the door shut. Door catch must audibly click shut.
Adding detergent/conditioner
Important! Only use detergents/conditioners that are suitable for use in domestic washing machines. Add detergent/conditioner in accordance with the detergent/conditioner manufacturers instructions. Observe instructions on the packaging. The amount of detergent used depends on: the washings degree of soiling, the load size the hardness of the tap water. If the manufacturer does not make any recommendations with regard to small volumes of washing: for a half-load use a third less, and for a very small load use only half the amount of detergent that is recommended for a full load. Water softener should be used from water hardness range 2 (=medium). The amount of detergent used can then always be that as for hardness range 1 (=soft). Your local water company will provide you with information about water hardness in your area. 11
1. Pull out the detergent drawer as far as it will go. 2. Add the detergent/conditioner. 3. Push the detergent drawer in fully.
Washing powder/tablets for the main wash cycle Conditioner/ Wash-care products to preserve the shape of garments/Starch Washing powder/tablets for the pre wash cycle or in-wash stain treatment
Washing powder/tablets for the main wash cycle If you are using water softener and require the right-hand compartment for detergent for the pre wash cycle/in-wash stain treatment, add the water softener on top of the detergent for the main wash cycle in the left-hand compartment. Softener, wash-care products to preserve the shape of garments, starch Fill the compartment to no more than the MAX indicator. Add water to thick liquid concentrates in accordance with the manufacturers instructions before using them. Dissolve powder starch. If you are using liquid detergent: Add liquid detergent using the dosage containers provided by the detergent manufacturer.

Switching on the appliance/selecting a programme
Set the programme and temperature using the programme selector.
The machine is switched on by selecting a programme. The programme progress display shows the programme steps that the selected programme will carry out.
Changing the spin speed/selecting rinse hold
The washing machine suggests the maximum permitted spin speed suitable for the selected programme. You can reduce this spin speed: To do this, press the Spin/RINSE HOLD button repeatedly until the required speed is indicated. The spin speed for the final spin can still be changed during the programme. To do this: 1. Press the START/PAUSE button. 2. Change the spin speed. 3. Press the START/PAUSE button again. RINSE HOLD With RINSE HOLD the washing is left to soak in the final rinse water. There is no final spin after the intermediate spin(s). The intermediate spin depends on the programme and cannot be changed.

Programme Option Buttons

If required, press the additional programme button(s). The corresponding indicator will illuminate.

PRE WASH

Warm pre-wash before the main wash that follows automatically; with intermediate spin for COTTONS/LINEN and EASY-CARES, without intermediate spin for DELICATES.

TIME SAVER

Shortened wash programme for lightly soiled washing.
Activating/deactivating RINSE+
If RINSE+ is activated, two additional rinse cycles take place with the programmes COTTONS/LINEN, EASY-CARES/EASY IRON and DELICATES. RINSE+ remains permanently saved even after the appliance has been switched off. Activating RINSE+: 1. Turn the programme selector to COTTONS/LINEN, EASY-CARES or DELICATES (with the temperature of your choice). 2. Simultaneously press and hold the PRE WASH and DELAY TIMER buttons until RINSE and RINSE+ are illuminated on the programme progress display. RINSE+ has now been permanently activated. Prior to the start of a programme RINSE+ is illuminated in the programme progress display and while the additional rinse cycles are being performed. Deactivating RINSE+ 1. Turn the programme selector to COTTONS/LINEN, EASY-CARES/EASY IRON or DELICATES (with the temperature of your choice). 2. Simultaneously press and hold the PRE WASH and DELAY TIMER buttons until RINSE+ goes out on the programme progress display. RINSE+ is now permanently deactivated.

Setting the delay timer

The DELAY TIMER button allows you to delay the start of a programme. 1. Select the programme. 2. Press the DELAY TIMER button once if the wash programme is to start in 6 hours. The 6h indicator will illuminate. Press the DELAY TIMER button twice if the wash programme is to start in 3 hours. The 3h indicator will illuminate. If you press the DELAY TIMER button again, the delay timer will be cancelled. The indicator will go out. 3. To activate the delay timer, press the START/PAUSE button. Note: If a time delay of 6 hours is selected, the 6h indicator will illuminate. After 3 hours the display will switch and 3h will be illuminated. After a total of 6 hours the wash programme will then start.

Starting a programme

1. Check that the tap is turned on. 2. Press the START/PAUSE button. The programme is started or will start after the delay timer has counted down. During the wash programme the current stage of the programme will be shown in the programme progress display. If after pressing the START/PAUSE button the END indicator flashes 4x, the door has not been correctly shut. Push the door firmly closed and press the START/PAUSE button again.
Interrupting a programme/adding washing
Interrupting a programme A washing programme can be interrupted at any time by pressing the START/PAUSE button and then re-started by pressing the START/ PAUSE button again. To cancel a programme before it has ended, turn the programme selector to OFF. Important! Be careful of water in the appliance. Adding washing Washing can be added as long as the DOOR indicator is not illuminated. 1. Press the START/PAUSE button. The door can be opened. 2. Close the door and press the START/PAUSE button again. The programme will continue.
Washing cycle complete/Removing the washing
When the programme has finished, END will illuminate in the programme progress display. As soon as the DOOR indicator goes out and the END indicator illuminates, the door can be opened. 1. Open the door and remove the washing. 2. Turn the programme selector to OFF. 3. Turn off the tap. 4. After washing, pull out the detergent drawer a little to allow it to dry. Keep the door very slightly open so that the washing machine can air.
If RINSE HOLD has been selected: Following a rinse hold DOOR and END will illuminate in the programme progress display. First the water must be drained: Either turn the programme selector to OFF, then to PUMP and press the START/PAUSE button (the water will be drained without spinning), or turn the programme selector to OFF and then to SPIN. Depending on the type of washing, if required, reduce the spin speed and press the START/PAUSE button (the water will be drained and the washing spun).

Child safety device

If the child safety device has been activated, the door can no longer be shut. Activating the child safety device: Use a coin to turn the knob (on the inside of the door) in a clockwise direction as far as it will go.
Warning! The knob must not be depressed after being set, otherwise the child safety device is not activated. The knob must stand proud as shown in the illustration.
Deactivating the child safety device: Turn the knob in an anti-clockwise direction as far as it will go.

Cleaning and care

Important: Do not use furniture cleaning products or aggressive cleaning agents to clean the appliance. Wipe over the control panel and housing with a damp cloth.

Detergent drawer

The detergent drawer should be cleaned regularly. 1. Remove the detergent drawer by pulling firmly. 2. Remove the softener insert from the middle compartment. 3. Clean all parts with water. 4. Place the softener insert in as far as it will go, so that it is firmly in position.

5. Clean the entire drawer recess area of the washing machine, in particular the jets on the upper side of the washing-in chamber, with a brush. 6. Place the detergent drawer in its guide rails and push it in.

Washing drum

Rust deposits in the drum may occur due to rusting foreign bodies in the washing or tap water containing iron. Important! Do not clean the drum with acidic descaling agents, scouring agents containing chlorine or iron or steel wool. 1. Remove any rust which has accumulated in the drum using a cleaning agent for stainless steel. 2. Run a washing cycle without any washing to clean off any cleaning agent residues. Programme: COTTONS/LINEN 60, press the TIME SAVER button, add approx. 1/4 measuring cup of detergent.

Door and rubber collar

Regularly check whether deposits or foreign substances are present in the folds of the rubber collar or inside on the door glass. Regularly clean the door glass and the rubber collar. 17

What to do if.

Remedying small faults yourself
If the programme progress display indicates one of the following fault codes during operation: END flashes 1x (problem with water inlet), END flashes 2x (problem with water outflow), END flashes 4x (door open), please consult the following table. After the fault has been remedied, press the START/PAUSE button In the case of other fault messages (one or more flashing indicators on the programme progress display): switch the appliance off and on again. Set the programme again. Press the START/PAUSE button. If the fault appears again, please contact AEG Service Force centre.
Problem Possible cause Power plug not plugged in or problem with the fuse. Washing machine does not work. Remedy Connect the plug to a mains socket. Check the fuse.
The door is not shut proper- Close the door - there should ly. be an audible click. The START/PAUSE button was not pressed for long enough. Press the START/PAUSE button for longer.
The door cannot be closed. The END indicator is flashing 4x.
The child safety device is ac- Deactivate the child safety tivated. device. The door is not closed prop- Close the door properly. Reerly. start the programme. The tap is turned off. Turn on the tap. Turn off the tap. Unscrew the hose, remove the filter and clean it. Check the tap and have it repaired, if necessary.
The END indicator is The filter in the inlet hose flashing 1x. screw connection is blocked. (Problems with the water inflow.) The tap is blocked by limescale or is faulty.

Problem

Possible cause The transit packaging has not been removed.
Remedy Remove the transit packaging. Adjust the feet as described in the installation and connection instructions. Operation is not affected by this. Tighten the inlet hose. Replace outlet hose. Close the cover properly. Load washing carefully for the next wash.

The washing machine The screw feet have not vibrates when operating been correctly adjusted. or is unstable. There is very little washing in the drum (e.g. just one bathrobe). The inlet hose screw connection is leaking. The outlet hose is leaking. Water is running out The drain pump lid has not from under the washing been closed properly. machine. Washing was caught in the door.
The emergency drain hose is Screw on the emergency leaking. drain hose firmly. There is a lot of foam. Too much detergent has probably been used. There is a kink in the outlet hose. The maximum pump height of 1m has been exceeded. Follow the manufacturer's instructions exactly when measuring out detergent. Straighten the hose. Please contact your local Service Force Centre Switch off the appliance. Disconnect the power plug. Clean the drain pump. Remove foreign bodies from the pump housing.
The END indicator is flashing 2x. (Problems with the waThe drain pump is blocked. ter outflow.)
For sink spigot connections: Clean the spigot. the spigot is blocked. Conditioner has not been rinsed in, compartment w for conditioner is filled with water. The conditioner insert in the Clean the detergent drawer, compartment for additives insert the conditioner insert has not been correctly infirmly. serted or is blocked.
Possible cause The door is locked.
Remedy Wait until the DOOR indicator goes out and the END indicator illuminates. The programme will continue when the power cut has ended. To remove the washing: If water can be seen in the appliance, first empty the water before opening the door (see section Carrying out an emergency drain). Observe the maximum load volume.
The door cannot be opened when the wash- There has been a power cut. ing machine is switched (All the indicators have gone on. out.) The door remains locked for approx. 2 minutes.
The washing is badly creased.
Perhaps too many items were loaded.
If the wash result is not satisfactory
The washing is grey and there are limescale deposits in the drum Too little detergent was used. An incorrect detergent was used. Individual stains were not pre-treated. The programme or temperature was not set properly. There are grey stains on the washing Items that were soiled with ointments, fats or oils were washed using too little detergent. The wash temperature used was too low. A common cause is that conditioner in particular the type in concentrated form - has come in contact with the washing. Wash out such marks as soon as possible and exercise care when using the said conditioner. Foam can still be seen following the final rinse Modern detergents can cause foam to be created even during the final rinse. In spite of this, the washing has been sufficiently rinsed. There are white residues on the washing What can be seen here are insoluble substances which modern detergents contain. They are not the result of insufficient rinsing. Shake or brush the washing. If possible turn the washing inside out before washing. Check your selection of detergent and perhaps use liquid detergent instead. 20

Carrying out an emergency drain
Warning! Prior to carrying out an emergency drain, switch off the washing machine and remove the power plug from the power point. Warning! The water that comes out of the emergency drain hose may be hot. There is a risk of scalding. Let the water cool before performing an emergency drain! 1. Open the plinth flap and remove it.
2. Remove the emergency drain hose.
3. Place a shallow container underneath it. Then loosen the drain plug by turning it in an anti-clockwise direction and pull it out. 4. The water will run out. If it is necessary to empty the container more than once, seal up the emergency drain hose with the drain plug while you are doing so. When the water has all drained away: 5. Insert the plug firmly into the emergency drain hose and turn it in a clockwise direction until it is firmly in place. 6. Replace the emergency drain hose into the retainer. 7. Insert the plinth flap into place and close it.

Drain pump

The drain pump is maintenance-free. It is only necessary to open the pump cover if there is a malfunction and water is no longer being pumped out, e.g. if the pump wheel is blocked. Before loading the machine, please always ensure that there are no foreign bodies present in the pockets or in between the items to be washed. Paper clips, nails, etc. which may find their way into the washing machine along with the washing will remain in the drain pump housing (foreign body trap that protects the pump wheel).
Warning! Before opening the cover of the drain pump, switch off the washing machine and remove the power plug from the power point. 1. First carry out an emergency drain. 2. Place a cloth on the floor in front of the cover of the drain pump. Residual water runs out. 3. Unscrew the pump cover in an anticlockwise direction and remove it.
4. Remove foreign bodies and fluff from the pump housing and from the pump wheel.
5. Check whether the pump wheel right at the back of the pump housing can turn. (If the wheel rotates with a jerky motion, this is normal.) If the pumping wheel cannot be turned, please contact your local Service Force Centre. 6. Insert the pump cover. Insert the guides at the sides of the cover into the guide slots and tighten the cover by turning in a clockwise direction. 7. Close off the emergency drain hose and place it in the retainer. 8. Close the plinth flap. 22

Installing the appliance

Transporting the appliance
Warning: The washing machine is very heavy. There is a risk of injury. Exercise care when lifting the appliance. Do not lay the washing machine on its front nor on its right side (as seen from the front). Electrical components may get wet. Never transport the appliance without using the transit packaging. Only remove the transit packaging when the appliance is in its place of installation. Transporting the appliance without the use of the transit packaging can cause damage to the appliance. Never lift the appliance by the door when it is open nor by the plinth. When using a sack trolley to transport the washing machine: Only use the sack trolley on the side of the appliance.
Removing the transit packaging
Important! Be sure to remove all the components of the transit packaging prior to using the appliance for the first time. Keep the transit packaging in a safe place, in case it is needed at a later date when the appliance is to be moved (e.g. moving house). 1. Open the two hose retainers located at the rear of the appliance and remove the hoses and electrical cable.
2. Remove the two hose retainers from the appliance with a strong tug.
Special spanner A and sealing caps B (2 units) and C (1 unit) come with the appliance. 3. Use special spanner A to remove screw D and the compression spring. 4. Use sealing cap C to cap the hole. 5. Use special spanner A to remove the two screws E. 6. Use special spanner A to remove the four screws F. 7. Remove transit bar G. 8. Screw in the four screws F again. 9. Use sealing caps B to cap the two large holes. Important: Press all sealing caps B (2 items) and C (1 item) in firmly so that they snap into the rear wall.

Where to install

Important! The washing machine must not be operated in a room where there is a danger of frost. There is a risk of frost damage or adverse effect on the perfomance of the machine. Frost damage is not covered under the warranty. The surface on which the appliance is to be installed must be firm and level. Do not install the appliance on carpeted floors or soft floor coverings. The surface on which the appliance is to be installed must be clean and dry and free from grease, so that the appliance does not slide. If the location in which the appliance is to be installed is fitted with small-format tiles, put a rubber mat (available in the shops) under the appliance. If the appliance is to stand on a floor which moves, e.g. a suspended wooden floor: Place the appliance in an area as close as possible to a corner of the room. 1. Screw a water-resistant wooden board (at least 15 mm thick) onto at least 2 of the floor joists.

Making the appliance level
The four feet of the appliance are pre-adjusted. Large degrees of unevenness can be compensated for by adjusting the four feet of the appliance. Use the special spanner supplied to do this. Important: Do not use pieces of wood, cardboard or such like to level out small degrees of unevenness in the floor. Adjust the adjustable feet instead.

Electrical Connection 1

Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person. WARNING THIS APPLIANCE MUST BE EARTHED. The manufacturer declines any liability should these safety measures not be observed. Before switching on, make sure the electricity supply voltage is the same as that indicated on the appliance rating plate. The appliance is supplied with a 13 amp plug fitted. In the event of having to change the fuse in the plug supplied, a 13 amp ASTA approved (BS 1362) fuse must be used. Should the plug need to be replaced for any reason, proceed as described below. The wires in the mains lead are coloured in accordance with the following code: Green and Yellow: Earth Blue: Neutral Brown: Live The wire coloured green and yellow must be connected to the terminal marked with the letter E or by the earth symbol E or coloured green and yellow. 27
The wire coloured blue must be connected to the terminal N or coloured black. The wire coloured brown must be connected to the terminal marked L or coloured red. Upon completion there must be no cut, or stray strands of wire present and the cord clamp must be secure over the outer sheath. WARNING! A cut off plug inserted into a 13 amp socket is a serious safety (shock) hazard. Ensure that the cut off plug is disposed of safely.

Permanent Connection

In the case of a permanent connection it is necessary that you install a double pole switch between the appliance and the electricity supply (mains), with a minimum gap of 3mm between the switch contacts and of a type suitable for the required load in compliance with the current electrical regulations. The switch must not break the yellow and green earth cable at any point. This appliance complies with the requirements laid out in the EEC Directive 76/899. Voltage 240 V AC: Fuse rating 13amps See rating plate for further information. This appliance meets VDE requirements. Particular regulations of local electricity authorities must be observed. This appliance conforms to EEC Directive No. 82/499/EWG on radio interference. WARNING! Repairs to electrical appliances must only be carried out by trained personnel. Improper repairs may lead to serious risks for the user.

Connecting the appliance to the water supply
Important: This appliance must not be connected to the hot water supply. When connecting the appliance, use only new hose kits. Only connect the appliance to the drinking water supply. Rain water or water for industrial use may only be used if it fulfils the requirements of DIN1986 and DIN1988. Do not kink or crush the water inlet hose or drain hose.

Permitted water pressure

The water pressure must be at least 1 bar (=10N/cm2 =0.1MPa), and may be a maximum of 10bar (=100N/cm2 =1MPa). If more than 10bar: Connect a pressure reduction valve. If less than 1bar: Disconnect the appliance end of the inlet hose from the solenoid inlet valve and remove the flow meter. (In addition remove the filter using pointed pliers and take out the rubber gasket behind it.) Replace the filter.

Water inlet

A 1.35m long pressure hose is supplied with the appliance. If a longer inlet hose is required, only hoses from the manufacturer are to be used. Service Force stocks hose kits of different lengths. Sealing rings are either inserted in the plastic nuts of the threaded hose fitting or are included as spare parts. Do not use any other sealing rings. Important! All threaded hose fittings must only be tightened by hand. 1. Connect the hose with the right-angle connector to the machine. Important! Do not position the inlet hose vertically downwards. Position it to the right or the left as shown in the illustration.
2. Connect the hose with the straight connector to a water tap with an R (inch) screw thread. 3. Slowly turn on the tap and check that all connections are watertight.

Water Drainage

The appliance drain hose should hook into a standpipe, the hook in the drain hose is formed using the plastic U-Piece supplied. The standpipe should have an internal diameter of approximately 38 mm (see diagram) thus ensuring there is an air break between the drain hose and standpipe. Important! It is essential to lay the drainage hose without kinks. When discharging into a standpipe ensure that the top of the curve in the hose end is no more than 90 cm (35.4) and no less than 60 cm (23.6) above floor level.
The upright standpipe should have a minimum, length of 30 cm (12) from the bottom of the elbow to the top of the pipe (see diagram). Make sure that it is designed in such a way that the end of the drain hose cannot be covered with water. Longer drain hoses are available in lengths of 2.7 and 4 metres from your Service Force Centre. For drainage into an outlet spigot: If the outlet spigot has not been used before, remove any blanking plug that may be in place. Push the drain hose onto the spigot and secure with a clip if required. Ensure the drain hose is looped upwards to prevent waste water from the sink entering the washing machine. Important! The end of the drainage hose must not be submerged in the pumped-out water. Otherwise, the water could be sucked back into the appliance. 31

Pumping heights of over 1 metre
The washing machines drain pump is able to pump water to a height of 1metre, calculated from the surface on which the appliance is installed. Important! If pumping height is over 1 metre malfunctions and damage to the appliance may arise. For pumping heights over 1metre a conversion kit can be obtained. Please contact Service Force Centre.

Warranty conditions

Great Britain
Standard guarantee conditions We, AEG, undertake that if within 12 months of the date of the purchase this AEG appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our discretion repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that: The appliance has been correctly installed and used only on the electricity or gas supply stated on the rating plate. The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's operating and maintenance instructions. The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us. All service work under this guarantee must be undertaken by a Service Force Centre. Any appliance or defective part replaced shall become the Company's property. This guarantee is in addition to your statutory and other legal rights. Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged. Exclusions This guarantee does not cover: Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic. Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom. Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements. Products of AEG manufacture which are not marketed by AEG. European Guarantee If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications: The guarantee starts from the date you first purchased your product. The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use for this brand or range of products. This guarantee relates to you and cannot be transferred to another user. Your new home is within the European Community (EC) or European Free Trade Area. The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household. The product is installed taking into account regulations in your new country. Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances. France Germany Italy Sweden UK Senlis Nrnberg Pordenone Stockholm Slough +33 (0) 29 +49 (0) 7378 +39 (0) +46 (0) 5360 +44 (0) 1753 219899

Service and Spare Parts

If the event of your appliance requiring service, or if you wish to purchase spare parts, please contact Service Force by telephoning: Your telephone call will be automatically routed to the Service Force Centre covering your post code area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at www. serviceforce.co.uk Before calling out an engineer, please ensure you have read the details under the heading What to do if. When you contact the Service Force Centre you will need to give the following details: 1. Your name, address and post code. 2. Your telephone number. 3. Clear and concise details of the fault. 4. The model and serial number of the appliance (found on the rating plate) 5. The purchase date. Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls. Customer Care For general enquiries concerning your AEG appliance, or for further information on AEG products please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.aeg.co.uk. Customer Care Department AEG Domestic Appliances 55-77 High Street Slough Berkshire, SL1 1DZ Tel: (*) (*) Calls may be recorded for training purposes
From the Electrolux Group. The worlds No.1 choice.
The Electrolux Group is the worlds largest producer of powered appliances for kitchen, cleaning and outdoor use. More than 55 million Electrolux Group products (such as refrigerators, cookers, washing machines, vacuum cleaners, chain saws and lawn mowers) are sold each year to a value of approx. USD 14 billion in more than 150 countries around the world.
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