INSTRUCTION MANUAL
Raven X Airlink Cellular Modem

March 2008

Copyright 2008 Campbell Scientific (Canada)Corp.

WARRANTY AND ASSISTANCE

This equipment is warranted by CAMPBELL SCIENTIFIC (CANADA) CORP. (CSC) to be free from defects in materials and workmanship under normal use and service for twelve (12) months from date of shipment unless specified otherwise. ***** Batteries are not warranted. ***** CSC's obligation under this warranty is limited to repairing or replacing (at CSC's option) defective products. The customer shall assume all costs of removing, reinstalling, and shipping defective products to CSC. CSC will return such products by surface carrier prepaid. This warranty shall not apply to any CSC products which have been subjected to modification, misuse, neglect, accidents of nature, or shipping damage. This warranty is in lieu of all other warranties, expressed or implied, including warranties of merchantability or fitness for a particular purpose. CSC is not liable for special, indirect, incidental, or consequential damages. Products may not be returned without prior authorization. To obtain a Return Merchandise Authorization (RMA), contact CAMPBELL SCIENTIFIC (CANADA) CORP., at (780) 454-2505. An RMA number will be issued in order to facilitate Repair Personnel in identifying an instrument upon arrival. Please write this number clearly on the outside of the shipping container. Include description of symptoms and all pertinent details. CAMPBELL SCIENTIFIC (CANADA) CORP. does not accept collect calls. Non-warranty products returned for repair should be accompanied by a purchase order to cover repair costs.
Introduction...2 Specifications...2
2.1 2.2 2.3 Modem Specifications...2 Base Station Requirements...3 Datalogger Site Equipment...3

Configuration..4

3.1 3.2 Establish Cellular Service...4 Program the Modem...4
Activation Wizard..5 Set Up Modem using Ace Manager..10 Setup LoggerNet...12 Connections to the Datalogger..14
Raven X EV-DO Airlink Cellular Modem (V4221-T)

1 Introduction

The Raven X Airlink Cellular Modem is a full-duplex cellular modem that communicates with a base station PC via the Evolution Data Optimized (EV-DO) network, with fallback to 1X Code Division Multiple Access (CDMA) and Public Switched Telephone Network (PSTN). The Raven X modem is for use on the Telus network only. The Raven X is a rugged, intelligent wireless data platform designed to enable real-time, two-way communications with remote assets. The AirLink Embedded Operating System (ALEOS) is the power inside the Raven. ALEOS has its own embedded TCP/IP stack which enables transmission of serial data from non-IP devices. ALEOS enables several functions including remote configuration and diagnostics, packet assembly and disassembly (PAD) for UDP or TCP, and telemetry protocol spoofing and conversion.

2 Specifications

2.1 Modem Specifications
Technology: With Fallback To: CDMA EV-DO Revision A CDMA 1x EV-DO Release 0 CDMA 1xRTT PSTN IS-Mhz Cellular, 1900 Mhz PCS 200 mW max 450 Kbps - 1.4 Mbps 1200 bps to 230.4 kbps 9 to 28 Vdc 85 to 270 mA 90 mA dormant connection (idle for 10 to 20 seconds), 239 mA transmit/receive -30 to +70C (10% duty cycle limit above 60C) 5% to 95% non-condensing

Band: Transmit Power: EVDO Throughput: RS-232 Data Rates: Input Voltage: Input Current: Typical Current Drain at 12 Vdc:
Operating Temperature Range:

Operating Humidity:

Serial Protocols: Serial Interface: Ethernet Interface: RF Antenna Connectors: Status LEDs:
AT Commands, PPP, SLIP, UDP, TCP RS-232, DB9-F 10/100 Mbps RJ-Ohm SMA Network, Signal, Activity, Service and Power 116mm x 35mm x 63mm <1 lb (<0.5 kg)

Dimensions: Weight:

2.2 Base Station Requirements
Pc with active internet connection, running Campbell Scientific Loggernet or PC400 software Subsription to the Telus EV-DO Network with coverage at the Datalogger site
2.3 Datalogger Site Equipment
Raven X modemincludes DC power cable. The modem is configured using the Telus Setup Wizard and Ace Manager prior to installation. The setup wizard and Ace Manager can be downloaded from www.Airlink.com DataloggerCR510, CR10(X), CR23X, CR7, CR1000,CR 3000, CR5000, or CR2XX SC105 or SC932A Interfaceconnects the modem to any dataloggers CS I/O port L18863 Null Modem Cableconnects the modem to the CR23X, CR2XX, CR1000, CR3000 or CR5000 RS-232 port L6227 Mounting plate for mounting on backplate of your environmental enclosure. With this mount you will also require a Velcro strap (L5207) to strap the Modem to the plate.
Note: It is possible to mount the Raven X directly to the backplate using the top two mounting holes of the modem and two screws with grommets supplied with the mount. This, however, is a tight fit.
Antennathe following antennas are available from Campbell Scientific, sites near the edge of coverage may require the Yagi antenna. Contact a CSC Applications Technician for help in determining the best antenna for your application. o C2083 3dBd External Omni Antenna (800 MHz and 1.9 Mhz bands) requires C2360 Surge Suppression Kit and RG8 NM/NM cable o L14454 Yagi 8 dBd Cellular Antenna with 10' Cable (800 Mhz only) - requires C2360 Surge Suppression Kit o C2100 Omnidirectional Antenna 3dBd w/10ft Cable w/Mount (supports 800 MHz and 1.9 GHz band) Requires the C2364 TNC SMA adapter

Power Supply (see power considerations) Environmental Enclosure ENC 10/12, ENC 12/14, or ENC 16/18

3 Configuration

3.1 Establish Cellular Service
Prior to contacting the cellular service provider, have the following information on hand: 1. Electronic Serial Number (ESN). The ESN is found on the unit label. 2. Contact the provider; tell the account representative that you would like to open a new account. Ask for an EV-DO/1X Data Plan account with a Dynamic IP. The provider will give you a 10-digit phone number that will be used to program the modem at a later time. NOTE: The service provider does not need the Raven modem to activate the account.

3.2 Program the Modem

1. For the following steps you will need to download AceManager, Modem Doctor and an Activation Wizard (that is matched to your selected carrier provider) from the Utilities page at:
http://www.sierrawireless.com/support/support_and_downloads.a spx?id=17,23,1,1 2. Each provider has a specific Wizard. Please ensure you have downloaded the Wizard that corresponds to your provider. 4. You will also need a working template file (.xml) to program the modem. This file is available by contacting a Campbell Scientific Canada Applications Technician at 780-454-2505 or by downloading it from the Campbell Scientific Website at: http://www.campbellsci.ca/CampbellScientific/Download.html There are different templates available for different dataloggers. Please be sure to choose the proper one. 5. Connect the modem to a COM port on the PC using a direct RS232 Connection and attach a dual band antenna to the Raven. 6. Start the Activation Wizard.

4 Activation Wizard

1. Click Next to continue through the Wizard.
2. Make sure that the Connect to a serial port radio button is selected, the proper COM port is selected and that the Auto detect port settings check box is selected. Now click Next. The setup wizard will now attempt to establish a connection with the modem.
3. Please verify that the Proper modem is displayed and that the ESN number is correct. You can reference the ESN on the modem to verify this. If the proper information is not displayed, click Back and try again. Once this screens shows the proper information click Next.
4. Please ensure that only the following check boxes are selected: Update Firmware, Activate Modem (Manual)* and Test Modem Setup. Once these boxes are selected, click Next.
*NOTE: The Activate modem (OTASP) can be used to automatically pull down the needed information from the network. This is however not recommended as it will not pull down the 1X network settings which are needed to work in those areas where EV-DO coverage is not available.
5. Click Check for Updates and if there are updates available, press the Update Now button. Once completed, click Next.
A 6-digit Master Lock Code (Master L/C number) is written on the box the Raven X modem was shipped in, as well as on the modem body. Enter this code in the Activation Code Text Box. If the Lock Code only has 5 digits put a 0 in front of the number to make it 6 digits, as the lock code must always be 6 digits. Once completed, click Next.

Enter the 10 digit phone number you were provided with by the carrier in the MDN and MIN/MSID text boxes. Once completed click Next. This will begin the provisioning of the modem on the network.
8. Verify that you have Sufficient Signal to proceed and that the
settings you have entered are correct using the list on the Left. If you have made an error click Back until you have reached the setting that requires changing and proceed as before. After verifying everything is correct, click Next. It will take a few seconds for the next screen to appear as the modem will now send the settings to the modem and reset. A new window will appear letting you know the activation was completed. Click OK.
The next screen will let you know that the modem has registered on the network and that it has obtained an IP address. This process can take up to 1 minute to complete. Be sure to write down the modems IP address as we will use it to program the advanced settings of the modem.
10. At this point the modem is now ready for advanced programming using AceManager. These following steps need to be completed fairly quickly as the modem is on a dynamic IP network and the IP address can change at any time.
5 Set Up Modem using Ace Manager.
1. The next steps program the Raven to function in IP mode.
2. Start AceManager and select the Connect tab in the upper left corner of the menu selection bar. This connection is a wireless connection using IP addressing. 3. Connect using the IP address you obtained from the setup wizard and default password as shown.
4. The next step assumes that you have a working template to load
into the modem. This template is available by contacting a Campbell Scientific Canada Applications Technician at 780-4542505. Use the Load option to select the template to load into the modem.
5. The new file parameters will appear in the New Value boxes as
shown above. 6. Click on the Dynamic IP Text in the list on the left. You can now modify the settings to allow you to use the Dynamic IP. Enter the 10 digit phone number into the Modem Name field, and the
following domain into the Domain and IPManager fields as shown below. (eairlink.com)
Once these fields have been filled in click on the write button to commit the changes to the modem. At this point the modem is fully programmed to communicate to a Campbell Scientific datalogger using a wireless IP connection. Turn off the power to the modem and disconnect from the PC. Turn the power back on and the modem will register itself on the network within 2 minutes. To confirm this, make sure that the Network and Service light is solid. If the Network light is flashing the modem has not registered. If the Service light is not lit but the Network light is, the modem has registered on the network however there is no EV-DO coverage and the modem has registered on the 1X network. If the Modems Network light is not solid after this time contact Campbell Scientific Canada at 780-454-2505 for advanced support.

6 Setup LoggerNet

1. Select Add Root | IPPort 2. Add a Datalogger to the IP Port 3. On the IP Port page:
a. Select Communications Enabled. b. In the Internet IP Address field, enter the IP address of the modem followed by.eairlink.com and the Device port ID. This number is 6785 and is found in the Common tab settings of the Raven modem (see below). c. Change the maximum baud rate to one supported by the datalogger; in this case for the CR1000 it is 115200. d. Extra response time should be 10 - 12 seconds. e. Click Apply.
4. Click on the CR1000 and change the Maximum Packet size from the default 1000 to 400 bytes. Please also make sure that the proper Pakbus address is in the Pakbus address field. 5. Click Apply.
7 Connections to the Datalogger
1. If connecting to a CR1000, CR800 or CR23X and you would like to connect to the RS232 port you will require a null modem cable, Campbell Scientific part number L18663. 2. Connect one end of the Null Modem Cable to the Raven X modem and the other to the dataloggers RS232 port. 3. If connecting to any dataloggers CS I/O port you will require an SC932A interface from Campbell Scientific. Connect the supplied black SC12 cable to the datalogger side of the SC932A interface and then to the CS I/O port of the datalogger. Connect the DCE Device side of the SC932A interface to the Raven X modems RS232 port using the supplied straight through serial cable L10873.
4. In some cases it may be desirable to connect using the Ethernet interface available on the Raven X. To do this you will require a CR1000 or CR3000 with an NL115 Ethernet/Compact Flash Module or any datalogger using the NL100. A crossover Ethernet cable is needed to connect the two devices. The NL115 is DHCP enabled and so there is no need to change any settings for the two to function together. Once the Crossover cable is connected to the NL115 the Raven X will send its current public IP address to the NL115 for it to use. If the NL100 is to be used, the following changes are needed for the device to work together since it is NOT DHCP enabled. 5. Using AceManager, connect to the Raven X using the phone number and domain used in Loggernet and the default password. Do not enter the Port number.
6. Once the settings are retrieved from the Raven X, click on the Ethernet/PPP test in the list on the left.
7. Use the drop down list for the New Value of Use Public IP. Change this value to Use Private IP. Enter the Host Private IP as 192.168.13.12 Enter the Modem Local IP as 192.168.13.31
8. Click on Misc in the list on the left. Change the DPORT to 3000. This makes sure that any information sent to the modem from Loggernet on port 6785 will get passed through the Ethernet port and not trapped by the modem.
9. Following the settings outlined in the NL100, setup the device using the Fixed IP address of 192.168.13.12

Raven CDMA AirLink Cellular Modem

Instruction Manual:

PassThru mode configuration

02/Jan/2006

COPYRIGHT 2005-2006 CAMPBELL SCIENTIFIC (CANADA) CORP.

WARRANTY AND ASSISTANCE

The RAVEN CDMA AIRLINK CELLULAR MODEM is warranted by CAMPBELL SCIENTIFIC (CANADA) CORP. (CSC) to be free from defects in materials and workmanship under normal use and service for twelve (12) months from date of shipment unless specified otherwise. ***** Batteries are not warranted. ***** CSC's obligation under this warranty is limited to repairing or replacing (at CSC's option) defective products. The customer shall assume all costs of removing, reinstalling, and shipping defective products to CSC. CSC will return such products by surface carrier prepaid. This warranty shall not apply to any CSC products which have been subjected to modification, misuse, neglect, accidents of nature, or shipping damage. This warranty is in lieu of all other warranties, expressed or implied, including warranties of merchantability or fitness for a particular purpose. CSC is not liable for special, indirect, incidental, or consequential damages.
Products may not be returned without prior authorization. To obtain a Return Merchandise Authorization (RMA), contact CAMPBELL SCIENTIFIC (CANADA) CORP., at (780) 454-2505. An RMA number will be issued in order to facilitate Repair Personnel in identifying an instrument upon arrival. Please write this number clearly on the outside of the shipping container. Include description of symptoms and all pertinent details.
CAMPBELL SCIENTIFIC (CANADA) CORP. does not accept collect calls.
Non-warranty products returned for repair should be accompanied by a purchase order to cover repair costs.
Introduction...5 Specifications...5
2.1 2.2 2.3 Base Station Requirements... 5 Datalogger Site Equipment.. 5 Power Considerations... 6

Configuration..6

3.1 3.2 Establish Cellular Service... 6 Program the Modem.. 7
Activation Wizard..10 Setup Modem using Wireless Ace 3G.15 Testing the Program..17 Setup LoggerNet (Option A)..17 Setup LoggerNet (Option B)..18

Introduction

The Raven CDMA modem is a full-duplex, 1xRTT cellular modem that communicates with a base station PC via Code Division Multiple Access (CDMA) network and Public Switched Telephone Network (PSTN). The Raven CDMA modem is for use on Bell, Alliant, ManitobaTel, and SaskTel networks only. The AirLink Raven CDMA is a rugged, intelligent wireless data platform designed to enable real-time, two-way communications with remote assets. The AirLink Embedded Operating System (ALEOS) is the power inside the Raven. ALEOS has its own embedded TCP/IP stack which enables transmission of serial data from non-IP devices. ALEOS enables several functions including remote configuration and diagnostics, packet assembly and disassembly (PAD) for UDP or TCP, and telemetry protocol spoofing and conversion.

Specifications

2.1 Base Station Requirements
PC with Hayes-compatible modem, running Campbell Scientifics LoggerNet or PC400 software. Subscription to Bell, Alliant, ManitobaTel, or SaskTel CDMA networks with coverage at the datalogger site.

2.2 Datalogger Site Equipment
Raven CDMA modemincludes power cable; the modem is configured using the Wireless Ace 3G program prior to installation. Wireless Ace 3G can be downloaded from www.Airlink.com DataloggerCR510, CR10(X), CR23X, CR7, CR1000,CR5000, or CR2XX SC105 or SC932A Interfaceconnects the modem to the CR510, CR10(X), or CR7 dataloggers CS I/O port
NOTE: If you have a black SC12 cable that is not Rev 1 or newer (as indicated on cable), it is a CS I/O cable only and will not work for RS-232. Connect the black SC12 cable between the datalogger and the SC932A. Use a 9-pin serial cable or a blue ribbon cable between the phone and the SC932A. L14392 Null Modem Cableconnects the modem to the CR23X, CR2XX, CR1000 or CR5000 RS-232 port
Raven CDMA AirLink Cellular Modem
L14394 Raven Mounting Kitincludes mounting hardware for securing the modem to below referenced environmental enclosure and a 9-pin male to 9-pin female cable. Antennathe following antennas are available from Campbell Scientific; sites near the edge of the CDMA coverage may require the Yagi antenna. Contact a CSC Applications Technician for help in determining the best antenna for your application. o L14453 Omni 0 dBd Wave Dipole Whip Cellular Antenna (800 MHz) L14454 Yagi 8 dBd Cellular Antenna with 10' Cable (800 MHz) L18285 Omni 1 dBd Cellular Antenna (800 MHz & 1.9 GHz)
Power Supply (see power considerations) Environmental Enclosure ENC 10/12, ENC 12/14, or ENC 16/18

2.3 Power Considerations

A power cable included with the modem connects to the datalogger's 12 V or switched 12 V terminal. Connection to the switched 12 V terminal allows the datalogger to switch power to the modem during scheduled transmission intervals if desired. When using the switched 12 V terminal, the modem can typically be powered with a BP12 battery, CH100 charger/regulator, and MSX10 solar panel.

Configuration

3.1 Establish Cellular Service
Prior to contacting the cellular service provider*, have the following information on hand: 1. Electronic Serial Number (ESN). The ESN is found on the unit label. 2. Desired area code and local prefix. Choose the same area code and prefix as the calling PC to ensure that calls are billed at local rates, even if the phone is used outside the local calling area. *For modem activation, further information, and assistance in selecting the most suitable cellular plan, please call 1-866-928-4465 or email info@thinktel.ca NOTE: The service provider does not need the Raven modem to activate the account.

3.2 Program the Modem

For the following steps you will need to download a Wireless Ace 3G Modem Doctor and an Activation Wizard that is matched to your selected carrier provider from the Utilities page at http://www.airlink.com/support/modems/modem_utils.asp Make note of the programs location on your hard drive. NOTE: Each provider has a specific Wizard. Please ensure you have downloaded the Wizard that corresponds to your provider. XP users can use the smaller version of Wireless Ace 3G which does not include the.Net framework. 1. Connect the modem to a com port on the PC using a direct RS232 connection. Also attach a dual band antenna to the Raven. 2. Start Wireless Ace, apply power to the modem, and select the Connect tab in the upper left corner of the menu selection bar, as shown in Figure 1 Wireless Ace Connection Screen.
Figure 1 Wireless Ace Connection Screen
3. The connection screen will appear with a default password, as shown in Figure 2 Connect to Modem. Do not change this password. Press OK to continue.
Figure 2 Connect to Modem
4. Select the Serial option from the left side menu as shown below. This will take you to the Modem Data screen as shown in Figure 3 Modem Data.
Figure 3 Modem Data 5. Ensure the *MODEMHISPEED field is set to 0 by using the New Value pull down menu and then selecting the Write option in the top tool bar. Within 5 seconds the modem will update and you will see Write successful in the address bar. 6. Select the Reset modem option from the top tool bar. The modem will respond with a Reset successful message. Leave the modem powered up and connected to your PC. 7. Close down Wireless Ace and start the Activation Wizard.

Activation Wizard

The Activation Wizard will start and test your modem while performing firmware updates where necessary. Follow these instructions carefully to ensure a successful set-up. 1. From the Airlink Setup Wizard screen (as shown in Figure 4), uncheck Update PRL List and Setup a DUN connection and click next to proceed.
Figure 4 Airlink Setup Wizard 2. Enter the COM port you are using, as shown in Figure 5 Connection Settings, and click next to proceed.
Figure 5 Connection Settings
Wait until the ESN number field has updated before clicking next to proceed.
4. Follow the instructions as indicated on the Update Modem Firmware screen (Figure 6). If no updates are required, the Update Now button will not be activated. Click next to continue.
Figure 6 Update Modem Firmware
A 6-digit Program Lock Code is written on the box the Raven CDMA modem was shipped in. Enter this code in the MSL area, as shown in Figure 7 Device Activation, and click next to continue.

Figure 7 Device Activation 6. Enter the 10 digit phone number provided by the carrier in the MDN field, shown in Figure 8 MDN Field. The number will be echoed in the lower field.

Figure 8 MDN Field

Figure 9 Confirmation Screen shows input settings to this point. The password is the default network password and is different for each carrier Wizard. Do not change this password. Click next to continue.
Figure 9 Confirmation Screen
The next step will test the modem, authenticate it on the carrier network and register it as an active device, as shown in Figure 10 Provisioning the Modem.
Figure 10 Provisioning the Modem
Upon successful completion of the provisioning process, all of the boxes will have a green check mark. Click next to proceed to the Setup Complete screen.
10. Click Finish - the modem is now ready for advanced programming using Wireless Ace 3G.
Setup Modem using Wireless Ace 3G
1. Start Wireless Ace, apply power to the modem, and select the Connect tab in the upper left corner of the menu selection bar, as shown on Page 5 in Figure 1 Wireless Ace Connection Screen. 2. At the Connect to Modem screen, click OK without changing the default password. 3. Select the Serial option from the right side menu, as shown on Page 7 in Figure 3 Modem Data. 4. Enter the following information (as shown in the screen shot below) in the New Value fields: Configure Serial Port Serial Port Flow Control Quiet Mode DTR Mode 9600,8N1 0-None 0-OFF 0 Ignore DTR
5. Select the UDP menu option and enter the following information in the New Value fields: Startup Mode Default = 07-Passthru
6. Select the PassThru menu option and enter the following information in the New Value fields: Passthrough Init String = ATS0=1+CICB=0 Passthrough Init Refresh (Minutes) = 60 Modem Reset Period (Hours) = 24
7. Select the Write option in the top tool bar. Within 5 seconds the modem will update and you will see a Write successful message in the address bar. 8. Next select the Reset modem option from the top tool bar. The modem will respond with a Reset successful message. Turn off the power to the modem. From this point on the modem is in PassThru mode and further attempts to communicate with it using Wireless Ace 3G is not advisable. If the modem needs reprogramming, it is best to use Modem Doctor and reset the modem. Then reprogram starting at section 3.2 of this manual.

Testing the Modem in Pass Thru Mode
1. Open Hyper Terminal and create a 9600 N Hardware session using the PC com port that the modem is still attached to. 2. Apply power to the modem and if the modem is working in PassThru mode the PassThru string ATS0=1+CICB=0 will display on the terminal screen. 3. Check to make sure the Channel, Link, and Reg lights are all flashing once per second in unison. This is confirmation that the modem is in PassThru mode. 4. Next call the number assigned to the modem from a regular phone set. The terminal session should show the Ring command and the modem will pickup within 5 rings. 5. Power down the modem, close Hyper Terminal and disconnect the modem from the PC. The modem is now ready to connect to a data logger.
Setup LoggerNet (Option A)
1. Select Add Root | TapiPort. 2. Add a TapiRemote to the TapiPort. 3. Add a datalogger to the TapiRemote.
4. On the TapiPort page: a. Select Communications Enabled. b. If you are using the Call-back feature of the datalogger on any of your stations, select Call-Back Enabled. c. Select your installed modem on the Tapi Line.
d. Extra Response Time can remain as 0 seconds. 5. On the TapiRemote un-check Use Tapi Dialing Properties. 6. Enter the phone number of the CDMA phone. 7. Apply the changes and test.
Setup LoggerNet (Option B)
1. Select Add Root | ComPort. 2. Add a PhoneBase to the ComPort. 3. Add a PhoneRemote to the Phone Base. 4. Add a datalogger to the Phone Remote.

blank page.

5. On the ComPort page: a. Select Communications Enabled. b. If you are using the Call-back feature of the datalogger on any of your stations, select Call-Back Enabled. c. Select the ComPort that is connected to your modem from the drop-down menu.
d. Extra Response Time can remain as 0 seconds. 6. On the PhoneBase page:
a. Select Communications Enabled. b. Select the modem that you are using from the Modem Type list. c. For CR10(X), CR510, CR7, 21X, or CR200 dataloggers, set the baud rate to 9600. For CR23X, CR1000 or CR5000 dataloggers, set the baud rate to 38400 (when using the RS232 port).
d. Extra Response Time can remain at 0 seconds. 7. On the PhoneRemote page: a. Select Communications Enabled. b. The Delay can remain at 0 milliseconds. c. 8. Enter the Phone Number.
Apply the changes and test.