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Alcatel-Lucent OmniPCX Enterprise Communication Server
Alcatel-Lucent IP Touch 4028 Phone Alcatel-Lucent 4029 Digital Phone

User manual

Introduction
Thank you for choosing a telephone from the Alcatel-Lucent IP Touch 4028 & 4029 Digital Phone range manufactured by AlcatelLucent. Your IP Touch 4028 & 4029 Digital Phone terminal has a new ergonomic layout for more effective communication. A large graphic screen, in conjunction with various keys and the navigator, allows you to make calls, configure and program your telephone., a receiver that is pleasant to use: it fits nicely in the hand with a flexible grip section, communication is even more convenient using the audio keys (loudspeaker, handsfree),, the convenient alphabetic keypad, to call your parties by name,

How to use this guide

Actions
Lift the receiver. Hang up.

Keypad

Numeric keypad. Alphabetic keypad.
Specific key on numeric keypad.

Navigator

Move the navigation key up, down, to the left or to the right. To go back one level (press and release) or to return to the welcome page (press and hold) ; during a call, can be used to access the different pages (Menu, Main, etc.) and to return to the telephone screens.

Display and display keys

Smith John

Audio keys

Speaker, Handsfree. Adjustment reduce. Adjustment increase.
Partial view of display. Display key.
Programmable keys and icons
Line key. Icon corresponding to key.

Other fixed keys

Hold and Transfer keys. MENU key. Voice mail access key.

Other symbols used

Means that the feature is accessible from the Menu page.

pers. Main

Means that the feature is accessible from the Main page. Means that the feature is accessible from the Info page. Means that the feature is subject to programming. If necessary, contact your installer.
Means that the feature can be accessed by pressing a programmed key - see Program the keys for the Main page or the add-on module. These symbols may be supplemented by small icons or text.

Contents

Getting to know your telephone. p. 6 1. Description of the screens. p. 7
1.1 1.2 1.3 Welcome screens. p. 7 Call management screen. p. 8 Application screen. p. 8
Managing your charges. p. 23
6.1 6.2 Charging your calls directly to business accounts. p. 23 Finding out the cost of an outside call made for an internal user from your terminal. p. 23
Programming your telephone. p. 24
7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 7.13 7.14 7.15 7.16 7.17 7.18 7.19 Initializing your voice mailbox. Customizing your voice greeting. Modify the password for your phone set. Modify the password for your voice mailbox. Adjusting the audio features. Adjusting screen brightness. Selecting the welcome page. Selecting language. Program the keys for the Main page or the add-on module. Erase a programmed key. Programming an appointment reminder. Identifying the terminal you are on. Lock / unlock your telephone. Configuring the audio jack of your telephone. Call the associated set. Forward your calls to the associated number. Modify the associated number. The Tandem configuration. Create, modify or consult your intercom list (max. 10 numbers). Writing accented or special characters with the phone keyboard p. 24 p. 24 p. 24 p. 24 p. 25 p. 25 p. 25 p. 26 p. 26 p. 26 p. 26 p. 27 p. 27 p. 27 p. 27 p. 28 p. 28 p. 28 p. 28
Using your telephone. p. 9
2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 Making a call. Answering a call. Using the telephone in "Hands free" mode. Activating the loudspeaker during a call (receiver lifted). Calling your party by name (company directory). Make calls via your programmed call keys. Calling from the common directory. Redial. Callback an unanswered call. Requesting automatic callback if internal number is busy. Answering an internal call in intercom mode. Sending DTMF signals. Mute, so that your party cannot hear you. p. 9 p. 9 p. 9 p. 10 p. 10 p. 10 p. 10 p. 10 p. 10 p. 11 p. 11 p. 11 p. 11

During a call. p. 12

3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.12 Making a second call during a call. Answering a second call during a call. Switching between calls (Broker call). Transferring a call. Three-way conference with internal and/or external parties (conference). Talk simultaneously to more than 2 partys. Casual conference. Placing a call on hold (HOLD). Parking a call. Barge-in/Intrusion into an internal call. Adjust audio volume. Signal malicious calls. p. 12 p. 12 p. 12 p. 13 p. 13 p. 13 p. 13 p. 13 p. 14 p. 14 p. 15 p. 15

Annex Compliance

Sharing. p. 16

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 Answering a night or a general bell. Manager/assistant screening. Individual pick-up. Hunt groups. Calling an internal party on his/her pager. Answering a call on your pager. Calling a party on his/her loudspeaker. Sending a written message to an internal party. Sending a copy of a voice message. Sending a recorded message to a number/a distribution list. Broadcasting a message on the loudspeakers of a station group. p. 16 p. 16 p. 16 p. 17 p. 17 p. 17 p. 18 p. 18 p. 18 p. 19 p. 19

Keeping in touch. p. 20

5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 Diverting calls to another number (immediate forwarding). Forwarding your calls to your voice message service. When you return, review your recorded messages. Diverting calls to your pager. Forwarding your calls from the receiving terminal (Follow me). Applying a selective forwarding. Cancelling all forwardings. Cancelling a specific forwarding. Diverting calls when your line is busy (forward if busy). Do not disturb. Leaving a recorded message for internal callers. Consulting written messages. p. 20 p. 20 p. 20 p. 20 p. 20 p. 20 p. 21 p. 21 p. 21 p. 21 p. 21 p. 22
Getting to know your telephone
Adjust the tilt of the screen

Receiver

Display and display keys
Contains several lines and pages providing information on calls and the features accessible via the 10 keys associated with the words on the screen. Forward icon: pressing the key next to this icon allows you to program or change the forward feature. Receiver connected. Silent mode enabled. Appointment programmed. Telephone locked.
Green flashing: arrival of an internal call. Orange flashing: arrival of an external call. Red flashing: priority or alarm call.
Display keys: pressing a display key activates the feature shown associated with it on the screen.

Navigation

OK key: used to validate your choices and options while programming or configuring.
ouch 4028 Phone Alcatel-Lucent IP T
Left-right navigator: used to move from one page to another.
Up-down navigator: used to scroll through the content of a page. Back/Exit key: to return to previous menu (short press) or return to first screen (long press): during a call, provides access to welcome screens (Menu, Info,.) and to return to the call icon screens.

transfer

r edial

Welcome screens

Menu Main pers. Info

Tue 16 jan 2004

Menu page Main page Info page

Time and status icon

Info Anne Pascal
Tue 16 jan 2004 Menu Main Info Lock
Call forwarding icon Stationary: no forwarding activated. Rotating: forwarding activated - blue: immediate forwarding - orange: forwarding if busy or absent Displays the content of the page selected
Scroll bar: shows the position on a page

Settings Appointment

Tue 16 jan 2004 Menu Name: Anne Number: 77942 Main Info
Menu page: contains all features and applications accessible via the keys associated with the words on the screen. From this page, it is possible to adjust the ringer volume and screen brightness, program the time of an appointment, lock the terminal, define the default page displayed, configure voice mail, and access telephone features such as calling back one of the last 10 numbers or intercepting calls.
Lun 16 jan 2004 Menu Settings Appointment Main Info Lock
Up-down navigator: used to scroll through the content of a page.

Call management screen

Application screen

Incoming call icon

Application name
Call holding icon Call in progress icon
Pop-up display of features accessible while the call is taking place
Incoming call presentation screen. This screen is temporarily displayed when a call arrives and shows the name and/or number of the caller.
Application screen Events screen

Conference

Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, held, arrival of new call). When a call is in progress, use the left-right navigator to look at held or incoming calls.
Application screen: displays information relevant to programming or configuring the telephone. Events screen: displays events connected to the programming or configuration operations in progress, confirmation, rejection, error, etc.
Use the up-down navigator to display the features accessible. These features (transfer, conference, etc.) are directly related to the status of the call consulted. For example, the transfer feature will not be available between a call in progress or a held call and an incoming call. Back/Exit key: used to switch from a telephone screen to an application screen. For example, can be used while a call is in progress to look up a number, program an appointment reminder, etc. Calls can also be managed from the Main page. While the call is in progress, press the Back/Exit key and display the Main page. Calls in progress or waiting are displayed on the different line keys. It is then possible to converse with the caller of your choice by pressing the key associated with him.

Using your telephone

Making a call

Answering a call

Paul is calling
Dial the number for your call

Lift the receiver

Number required

Handsfree

Press the key next to the 'incoming call' icon
Using the telephone in 'Hands free' mode

Terminal idle:

Programmable line key

Dial by name

you are in handsfree mode

Paul 00:23'

You are on a call with the destination number
To make an external call, dial the outside line access code (9) before dialing your party's number. The digit 9 is the default code for an outside line.

Press and release

Call in progress:

Terminate your call

For the attendant, dial '0' (by default).
If the internal or outside number does not reply:
During a call, you can lift the receiver without terminating the call.

StSpkr announ.

Call back

Text mail

Broadcast a message on the loudspeaker of the free terminal
Request callback to a busy terminal

Send a written message

Send a voice message

Go to next screen

Activating the loudspeaker during a call (receiver lifted) - Speaker
Make calls via your programmed call keys
the loudspeaker key flashes

Main PERS.

Activate loudspeaker (long press)

Access the 'Main' page

Select the party you want to call from the programmed call keys

Call the selected party

The key is no longer lit
Calling from the common directory

Adjust volume (9 levels)

Deactivate loudspeaker (long press)
Your terminal has access to a common directory of outside numbers.
press and release the loudspeaker key to switch to handsfree mode (light steady).

Directory number

Calling your party by name (company directory)

Redial

Display of all the parties meeting the search criteria

last number redial

Enter the name or initials or the surname and first name of your party
Select the type of search you want (last name, last name and first name* or initials*)

'Redial' key

Reach the 'Menu' page
Callback an unanswered call
Display the previous and next names
Press the key associated with the party to call

Modify the search

Call back the last caller

Callback last caller

*Name must be entered in format name/space/first name. This key is used to display the entire name when it is truncated.

No answer

Last caller:
Call back the last caller

List of last callers:

unreplied internal calls
To deactivate - Terminal idle:

unreplied external calls

The corresponding LED goes out

Recall

Sending DTMF signals
Even if your system is not touchtone by default, during a call you sometimes have to send DTMF signals, to a voice server, an automated attendant or a remotely consulted answering machine.
Select a name or a number Erase the list of unanswered calls:

Send DTMF

To activate
The feature is automatically cancelled when you hang up.
Requesting automatic callback if internal number is busy

Internal number is busy

Mute, so that your party cannot hear you
callback request acknowledged
You can hear your party but he/she cannot hear you:
Answering an internal call in intercom mode

The key lights up

You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in handsfree mode. The screen shows the callers identity.
To activate - Terminal idle:

Disable microphone

corresponding LED lights up

Resume the call

When your caller hangs up, intercom mode remains active.

During a call

Making a second call during a call
Answering a second call during a call
During a call, you can call a second person (consultation call):

A second party is trying to call you:

menu Paul main info

The first call is placed on hold

Answer displayed call::

Name or no. of the caller displayed for 3 seconds

John 00:23

Name of Number of second party second party Other methods for calling a second party

Take call

Dial the number for your call. Name of second party. - To access the 'Redial' feature (press and hold). - Call back one of the last 10 numbers dialed (short press). Programmable line key.
Line key for which The first call is placed on icon is flashing hold To return to your first caller and end the call in progress:

Paul In conversation

Key associated with the 'incoming call' icon
To cancel your second call and recover the first:

Cons call off

Switching between calls (Broker call)
During a call, a second call is put on hold. To alternate between calls:
If you make an error, hang up: your telephone will ring and you will recover your first call.

Paul 00:52

Place your first party on hold

Transferring a call

Talk simultaneously to more than 2 partys
To transfer your call to another number:
You are in a conference call with 2 partys. To add another party to the conference:
Paul John Call back 00:23

Press 'Transfer' key

Dial the number to be called
Press to perform the transfer

Insert

main 4

partys name or number

Transfer between two outside calls may not be possible, depending on system configuration.
Three-way conference with internal and/or external parties (conference)

Casual conference

During a 3-way conference, you can add up to three additional participants.
During a call, to establish a three-way conference:
You are in a 3-way conference

your party answers

Code for Conference feature

Number of second party

Press to establish the three-way conference

number required

Cancel conference and return to first correspondant (if conference is active):

End conference

Hang up on all correspondant (if conference is active):
Placing a call on hold (HOLD)

Private hold:

during a call, you may place the call on hold and recover it later, on the same telephone:
After the conference, to leave your two parties talking together:
Your call is placed on hold
Press 'Hold' to recover the call on hold:
To recover the parked call:

Park/retrieve call

To automatically take the parked call, pick up the handset of the parking destination set.

Services

Consultation

Common hold:

to recover your call on any telephone in your system.

reach the 'Menu' page

Call pick up

On hold

Recover the call on hold from any telephone:

services

If the parked call is not recovered within a preset time (1 min 30 by default), it is either transferred to the attendant or it rings back the extension that parked the call, depending on system configuration.
Barge-in/Intrusion into an internal call
Your partys line is busy. If the number is not protected and if authorized, you can intrude into the call:

Parking a call

Barge In
You can park a call and retrieve it on another extension:
Same key to exit Protection against Barge-in/intrusion:

Intrusion protection

Park the call
A parking announcement message is displayed on the screen of the parking destination set.

Press programmable key

Enter the number desired
Protection is cancelled when you hang up.

Adjust audio volume

During a call, to adjust the volume level of the loudspeaker or receiver:

Paul in conversation

Signal malicious calls
This key lets you signal a malicious call. If this call has an internal source, it is signalled to the system by a special message.

Malicious

Sharing
Answering a night or a general bell
Night service call pickup

Individual pick-up

You hear a telephone ringing in an office where no-one can answer. If authorized, you can answer the call on your own telephone.
When the attendant is absent, outside calls to the attendant are indicated by a general bell. To answer:
If the telephone ringing is in your own pick-up group:

Group call pick up

Call pick up services
If the telephone ringing is not in your pick-up group:
Manager/assistant screening

Screened list:

Individual call pickup
System configuration allows manager/assistant groups to be formed, so that the managers calls can be directed to one or more secretaries.
From the managers or assistants telephone:
Incoming calls are screened by a designated person (assistant, etc.)

Individ pick up

Dial the number of the ringing telephone
The system can be configured to prevent call pick-up on certain telephones.
Press the same key to cancel
Screening is indicated on the managers telephone by the icon corresponding to the screening programmed key.

Hunt groups

Calling an internal party on his/her pager

Hunt group call:

Certain numbers can form a hunt group and can be called by dialing the group number.
The number called does not answer and you know that the person called has a pager:

Paging

number called
Group No. Temporary exit from your hunt group:

Exit station hunt group

paging in progress is displayed
Your party can answer from any telephone in the system.

Additional services

Exit hunt group
Answering a call on your pager

Paging answer

Your group number Return into your group:

Enter station hunt group

A call on your pager can be answered from any telephone within the system.

your pager beeps

Enter hunt grp

Your group number

Belonging to a group does not affect the handling of speed dials. A specific telephone within a group can always be called by using its own number.

Your extension number

The 27 standard messages are shown below:
Call me back Call me back tomorrow Call me back at _:_ (*) Call back _____ (*) Call the attendant Call the assistant I will call back at _:_ (*) Use paging Please retrieve your fax Please retrieve your mail Please cancel your forwarding Visitors are waiting You are expected at reception Meeting at _:_ (*) 27 (*) Meeting on ___ (*); Meeting on ___ at _:_ (*) Out for a while Absent for the rest of the day Absent, back at _:_ (*) Absent, back on ___ at _:_ (*) On vacation, back on ___ (*) External meeting External meeting, back on ___ (*) I am in room nr __ (*) In a meeting - do not disturb At lunch Indisposed Messages to be completed using numeric keypad
Calling a party on his/her loudspeaker
Your internal party does not answer. If authorized, you can remotely activate your partys phone:
Your party does not answer
you are connected to the loudspeaker on your partys phone (if he/ she has the handsfree feature)
Sending a copy of a voice message
Sending a written message to an internal party

Do not disturb On/Off

Deactivate

Deactivate forward
Program another type of forwarding, if desired
You can make your terminal temporarily unavailable for all calls.
Cancelling a specific forwarding

Do not disturb &

programmed key corresponding to type of forwarding (group or selective)

locking

Diverting calls when your line is busy (forward if busy)

Forward on busy

Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their sets when they try to call.
Leaving a recorded message for internal callers

Forward

You can leave a message on your terminal which will be displayed on the screen of the terminal calling you.

Forward on bus

Fwd to text
forwarding is acknowledged
Consulting written messages
number of messages received

Read message

Next message

Text answer

Answer with a text message

Managing your charges

Charging your calls directly to business accounts
You can charge the cost of your outside calls to business account numbers.

Business accoun code

Number of business account
Finding out the cost of an outside call made for an internal user from your terminal
Consultation & callbacks

Charging information

Programming your telephone
Initializing your voice mailbox
Modify the password for your phone set

Light flashes

Enter your personal code, then record your name following the voice guide instructions

Password

Your personal code is used to access your voice mailbox and to lock your telephone.
Customizing your voice greeting

Old code (4 digits)

New code (4 digits)
You can replace the greeting message by a personal message.

No new voice message

Perso options

Greeting msg

Perso greeting
Enter new password again to confirm
This code acts as a password controlling access to programming functions and the user ' Set Locking ' feature (code by default: 0000).

Normal prompt

Press to return to the default message

Accept

Modify the password for your voice mailbox

Restart

Admin options

Confirm

Re-record a message

Replay message

My password
As long as your voice mailbox has not been initialized, the personal code is 1515.
Activate/deactivate discreet ring mode:
Adjusting the audio features

One beep before ringing

Three beeps before ringing

Ringing

Adjust ringer volume while a call arrives

To deactivate

Choose the tune:

Intern call

Extern call

Priority call

Your telephone rings
Adjusting the ringer volume
Select the type of call to which the ringing is to be associated
Adjusting screen brightness

Cntrst

Select the melody of your choice (16 tunes)
Adjusting the ringer volume:

Ringing level

Increase or decrease the contrast
Select the level of your choice (12 levels)
Activate/deactivate silent mode:
Selecting the welcome page
This feature is used to choose the page displayed by default on the telephone.

More options

Silent mode

Home page

Activate/disable meeting mode (progressive ringing):

Progressive ringing

Select the default page
To activate To deactivate

Other possibilities:

Selecting language

Modify

Modify contents of entry displayed

Delete

Erase a programmed key

Key program

Enter your personal code
Select the language of your choice

Main page

Program the keys for the Main page or the add-on module
You can program call numbers and features for the 'Main' page keys and the add-on module keys.

Speed dial

Access the 'perso' page if necessary

Select the key to erase

To program a number:
Press the key you want to program

To program a number

To program a feature
Programming an appointment reminder
You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time).

Appointment

Enter the number

To program a feature:

Enter the name
Enter time of appointment
follow informations displayed on the screen
Dial the number of the appointment destination set
The 'Appointment programmed' icon is displayed on the welcome page.
At the programmed time, your telephone rings:
Configuring the audio jack of your telephone
By default, the audio jack of your telephone can be used to connect a headset, handsfree kit or loudspeaker.

Plug jack

If your calls are forwarded to another terminal, the forwarding is not applied to the reminder call.
To cancel your reminder request:

Headset

Hands-free

Speaker

The 'Appointment programmed' icon disappears from the welcome page.

Call the associated set

Identifying the terminal you are on
The number of another set can be associated with your set number (see Modify the associated number). To call it:
The number of your telephone is displayed on the 'Info' page.
Access the Info page using the navigator.

Associate servic

Call associate
Lock / unlock your telephone

Start the call

your telephone is locked/unlocked
Depending the displayed informations, enter your password or confirm
Forward your calls to the associated number

The Tandem configuration

If you have previously defined an associated number, you can forward your calls to this number.
This configuration lets you group two sets under a single call number. Your set is then the main set and the second set, usually a DECT set, is the secondary set. Each set has its own directory number, but the tandem number is that of the main set. When you receive a call, the two sets ring simultaneously. When one of the sets answers, the other set stops ringing. When all the lines of the main set are busy, the secondary (DECT) set does not ring. The secondary set can still be called by its own number, but in this case, the tandem function will no longer be taken into account. Most of the functions are common to the two sets, for example: forwarding, meet-me reminder, the various messages, etc., while others are specific to each set, for example: individual directory, last number redial, out of service, set padlock, etc. For more information regarding this configuration, contact the person in charge of your installation.

Overflow to associate

Overflow if bus to associate
Create, modify or consult your intercom list (max. 10 numbers)
For forwarding when you do not answer

Ovflow busy/no to assoc

For immediate forwarding when your line is busy
Deact overflow to associate
For forwarding if you do not answer or if you are busy
To cancel the forwarding to associate function

Interphone

follow instructions given on display
Modify the associated number
The associated number can be a phone set number, the voice mail number or the pager number.

My parameters

associated
acceptance of the programming is displayed
Enter the new associated number
Writing accented or special characters with the phone keyboard
The following table describes all the accented or special characters that you can write from your keyboard. The column 'Keyboard' describes the combination of typing keyboard characters to display the desired character. The term 'n/a' in the 'Keyboard' column, shows the characters that can not be typed from your phone.

Character

Keyboard

Keyboard ~! n/a ~$ ~Y n/a ^c ^m ^r ^0 n/a

^2 ^3 n/a n/a ^1 ^f ~? `A A ^A ~A A n/a n/a ~C `E E ^E E `I

I ^I I ~D ~N `O O ^O ~O O n/a `U U ^U U Y `a a ^a ~a a n/a n/a ~c `e e ^e e `i i

^i i ~d ~n `o o ^o ~o o n/a `u u ^u u y y n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a

n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a

Compliance

Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a claim under the warranty. The warranty does not however confirm in the following cases: in the event of use that does not comply with the instructions given in this users manual, faults or damage caused by natural wear, damage resulting from a cause external to the appliance (e.g. impact, fall, exposure to dampness, etc.), noncompliant installation or modifications or repairs carried out by people who are not approved by the manufacturer or retailer. Warning: never place your telephone in contact with water. To clean your telephone, you may however use a damp soft cloth. Never use solvents (trichlorethylene, acetone, etc.) which may damage the plastic parts of your telephone. Never spray it with cleaning products. To avoid accidentally damaging the set telephone line connector, make sure you position the cord correctly in the compartment intended for this purpose. The ear piece and microphone area of the handset may attract metallic objects that may be dangerous for the ear. The wording is not contractual and may be subject to change. Some features of your telephone are controlled by a software key and the configuration of the unit.

howtoc

Declaration of compliance EC countries: we, Alcatel-Lucent Enterprise, declare that the Alcatel-Lucent IP Touch 4028 and 4029 Digital Phone products (that can be equipped with a Bluetooth handset) comply with the essential demands of Directive 1999/5/CE of the European Parliament and Council. A copy of the original of this declaration of compliance can be obtained from your installer. This equipement has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. This Class B digital apparatus complies with Canadian ICES-003. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed ans used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference, please contact your installer. Information relative to the environment This symbol indicates that at the end of its life, this product should be subject to special collection and disposal in member countries of the European Union, as well as in Norway and Switzerland. By ensuring this product is disposed of correctly, you will help to conserve natural resources and help prevent potential negative consequences to the environment and human health which could otherwise be caused by inappropriate disposal of this product. For further details about recycling this product, please contact the supplier who sold you the product. Alcatel-Lucent Enterprise, in keeping with its policy of constant product improvement for the customer, reserves the right to modify product specifications without prior notice. Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of AlcatelLucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. Copyright 2008 Alcatel-Lucent. All rights reserved.

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Display and display keys

The customization features of the telephone are accessed from the Menu page.

NOEADGR060-000

Receiver

Indicator light

flashing green: incoming call flashing orange: alarm
Receiver connected. Silent mode enabled.
Appointment programmed. Telephone locked.
Modifying your personal code

Option

Adjust the tilt of the screen
Alcatel-Lucent IP Touch 4028 Phone / 4029 Digital Phone

NOEADGR040-040

Display keys: pressing a display key activates the feature shown associated with it on the screen.

reach the 'menu' page

NOEADGR040-050

Navigation

OK key: used to validate your choices and options while programming or configuring. Left-right navigator: used to move from one page to another.

Passwd

follow informations displayed on the screen

NOEADGR010-055

Alcatel-Lucent IP Touch 4028 Phone

NOEADGR010-056

Lock / unlock your telephone

transfer

Up-down navigator: used to scroll through the content of a page. Back/Exit key: to return to previous menu (short press) or return to first screen (long press) ; during a conversation, provides access to welcome screens (Menu, Info,.) and to return to the conversation icon screens.

AADGR010-000

r edial

NOEADGR010-010

Welcome screens
Menu page: contains all features and applications accessible via the keys associated with the words on the screen. Perso page: contains call line keys (allowing supervision of calls) and programmable call keys. Info page: contains information on the telephone and the status of its features: name, telephone number, number of messages, activation of forwar feature, appointment reminder, etc.
your telephone is locked/unlocked
depending the displayed informations, enter your password or confirm

NOEADGR020-010

NOEADGR020-020
Socket for connecting headphones or a handsfree/speaker unit

Alphabetic keypad

Adjusting the audio features

NOEADGR020-050

Audio keys
END key to terminate a call. Handsfree/Speaker Key: to make or answer a call without lifting the receiver. lit in handsfree mode or headset mode (short press). flashing in speaker mode (long press). Intercom/Mute key: During a call: press this key so that your party cannot hear you. Terminal idle: press this key so that you can automatically answer a call without lifting the receiver. To adjust the speaker or receiver volume up or down

Call display

Incoming call. Call in progress or outgoing call.

Ringing

NOEADGR020-060

AADGR030-000

adjust ringing (melody, volume, mode,.) by following instructions displayed on the screen

NOEADGR050-020

Call on hold.
Adjusting screen brightness

AADGR040-000

Cntrst

NOEADGR050-030

Extension unit
If you get two calls at the same time, you can switch from one call to the other by pressing the display key associated with each call.
Left-right navigator: used to check calls. OK key: used to answer the call checked.

Screen

www.alcatel-lucent.com

NOEADGR050-010

NOEADGR050-040
An extension unit can be fitted to your telephone. This provides additional keys which can be configured as feature keys, line keys, call keys etc. To affix labels: push the holding strip of the unit backwards to you and lift it. Install the label under the keypad, in the housing designed for, and place the keypad back into position.

Feature keys and programmable keys
Guide key: used to obtain information on features of the 'menu' page and to program key of the 'perso' page. Messaging key to access various mail services If the key flashes, a new voice message or a new text message has been received. 'Redial' key: To access the 'Redial' function.
increase or decrease the contrast

AADGR020-000

NOEADGR020-030
To avoid accidentally damaging the set telephone line connector, make sure you position the cord correctly in the compartment intended for this purpose.
Hold: the call is placed on hold. Transfer: Transfer the call to another number.

NOEADGR040-010

NOEADGR020-040

AADGR050-000

NOEADGR030-015

American

Contains several lines and pages providing information on calls and the features accessible via the 6 keys associated with the words on the screen. Forward icon: pressing the key next to this icon allows you to program or change the forward feature.

Customize your terminal.

3GV19005USABed01.fm Page 4 Dimanche, 15. juillet 2007 3:22 15

Using your telephone

Divert your calls to another number

During a call

NOEADGR030-020
Identifying the terminal you are on
The number of your telephone is displayed on the 'Info' page.
Forwarding your calls to another number
Placing a call on hold (HOLD)
During a call, you may place the call on hold and recover it later, on the same telephone.

NOEADGR030-050

Access the Info page using the navigator.
press the key associated with the type of forward required (immediate, if busy, if no reply etc.)

menu Paul

NOEADGR030-060

Making a call

dial number to be called
press the ok key if programming is not automatically recorded
the call is placed on hold
press the 'hold' key to recover the call on hold

NOEADGR070-000

Immediate forwarding to your voice mailbox
Calling a second person during a call
During a call, you can call a second person (consultation call):

NOEADGR070-010

lift the receiver

handsfree

programmable line key
dial the number for your call
press the key associated with 'forward to voice mailbox' press the ok key if programming is not automatically recorded
To make an external call, dial the outside line access code (9) before dialing your party's number.
the first call is placed on hold

number of second party

name of second party
When you return, cancel all forwarding
This feature does not allow transfer or conference.

if necessary, confirm cancellation of the forward

Answering a call

Transferring a call
During a call, you may transfer the call to another number.

Paul is calling

press the key next to the 'incoming call' icon
press the key next to 'cancel or deactivate the forward'

Directory

Redial

last number redial

press 'transfer' key
dial the number to be called
press to perform the transfer

Using dial by name

Three-way conference
During a call, to establish a three-way conference:
Making a callback request to a busy number
the number you are calling is busy

Callback

enter the first letters of the name
select the name from the displayed list

make the call

press the conference key
press to establish the threeway conference

hang up

Compliance
select the name from the displayed list make the call
This document describes the services available on telephones Alcatel-Lucent 4028 Phone/4029 Digital Phone connected to an Alcatel-Lucent OmniPCX Office or Alcatel-Lucent OmniPCX Enterprise Communication Server system. For more information, please consult the User Guide for your 4028 Phone (IP set) or 4029 Digital Phone (digital set). Contact your installer Warning: never place your telephone in contact with water. To clean your telephone, you may however use a damp soft cloth. Never use solvents (trichlorethylene, acetone, etc.) which may damage the plastic parts of your telephone. Never spray it with cleaning products. Earpiece may retain magnetic objects. The wording is not contractual and may be subject to change. Some functions of your telephone are controlled by a software key and the configuration of the unit. This equipement has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. This Class B digital apparatus complies with Canadian ICES-003. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed ans used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference, please contact your installer. Collection of these products at the end of their product life must be done selectively. Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of AlcatelLucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. Copyright 2007 Alcatel-Lucent. All rights reserved.

Voice message service

Programming your call keys
Reviewing your voice mailbox
If the key flashes, a new voice message or a new text message has been received.

Main PERS.

pers. Main
press a call key (not programmed) or a programmable key (f1 or f2)
press the key next to 'review voice or text message'
Make calls via your programmed call keys

3GV19005USAB010725

select the party you want to call from the programmed call keys

call the selected party

 

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