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Communication Servers Business Unit Large Enterprise / Product Line Management
ALCATEL-LUCENT OMNIPCX ENTERPRISE RELEASE 9.0 APPLICATIONS/TERMINALS CROSS COMPATIBILITY
All rights reserved. Passing on and copying of this document, use and communication of its contents not permitted without ALCATEL-LUCENT written authorization.
Table of contents
1. Introduction.....6 1.1 1.2 2. Purpose of the document....6 Improvements and add-ons....6
Related documents....7 2.1 2.2 OmniPCX software phase-out policy....7 Technical documents....7
How to use this document....8 3.1 Which application must be migrated during OmniPCX Software upgrade?..8 3.1.1 Prerequisite....8 3.1.2 Elements of methodology...9
Compliance of application versions & terminals with OmniPCX Enterprise releases..10 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 Early Alcatel-Lucent 4400 software releases...10 Alcatel-Lucent 4400 R3.0....10 OmniPCX 4400 R3.2/3.2M....10 OmniPCX 4400 R4.1.1....10 OmniPCX 4400 R4.2....10 OmniPCX 4400 R5.0 Ux....10 OmniPCX Enterprise R5.0 lx...10 OmniPCX Enterprise R5.1.2...11 OmniPCX Enterprise R6.0....11
4.10 OmniPCX Enterprise R6.0.1...11 4.11 OmniPCX Enterprise R6.1 /6.1.1....11 4.12 OmniPCX Enterprise R6.2....11 4.13 OmniPCX Enterprise R7.0....11 4.14 OmniPCX Enterprise R7.1....11 4.15 OmniPCX Enterprise R8.0....11 4.16 OmniPCX Enterprise R8.0.1...11 4.17 OmniPCX Enterprise R9.0....12 4.18 OmniPCX Enterprise / application compatibility tables...13 4.18.1 Call handling.....13 4.18.2 OmniMessage....14 4.18.3 OmniTouch Contact Center suite....15 4.18.4 OmniTouch cc Premium Edition...16 4.18.5 Alcatel-Lucent OmniTouch Unified Communication..17 4.18.6 Alcatel-Lucent OmniTouch My Teamwork..18 4.18.7 Alcatel-Lucent OmniTouch Automated Message Delivery System (AMDS) Application....19 4.18.8 Alcatel-Lucent OmniTouch Fax Server Application..19 4.18.9 Omni Desktop....19 4.18.10 API Web Services....20 4.18.11 OmniVista 4760....21 Alcatel-Lucent
4.18.12 Business integrated Communication Server ( BiCS )...21 4.18.13 Professional Services Applications....22 4.18.14 Miscellaneous....22 5. OmniPCX Enterprise Hardware compatibility...23 5.1 Crystal 5.1.1 5.1.2 5.1.3 5.1.4 5.1.5 5.1.6 5.1.7 5.1.8 5.1.9 5.1.10 Hardware vs Release OmniPCX Enterprise Compatibility..23 Legend used in the table....23 System Boards....23 Auxiliary Coupler Boards...24 Extension boards....24 Trunk Interface boards....25 DECT boards....25 Voice Mail 4635....26 Link Interface Optimizer Boards...26 Miscellaneous Boards...27 Voice Hub and Wall Mounted cabinets...27
Common Hardware/OmniPCX Enterprise compatibilities..29 5.2.1 Legend used in the table....29 5.2.2 System boards....29 5.2.3 Extension boards....30 5.2.4 Trunk Interface boards....31 5.2.5 Mixed boards.....32 5.2.6 External battery racks...32 appliance server.....33 5.3.1 Compatibility between Appliance Server and Software Releases..33 5.3.2 Feature loss on IO2/IO2N/ OBCA loss...34
Internal compatibility issues....35 6.1 6.2 Compression resource compatibility issues...35 Voice over IP compatibility issues when implementing new services..35 6.2.1 Framing 20ms for voice over IP....35 6.2.2 Remote LIO must be upgraded to ACT- IP..35 6.2.3 H323 services introduced since OmniPCX 4400 R4.2..35 6.2.4 Voice over IP and direct RTP switching with OmniPCX Enterprise..36 6.2.5 Direct RTP with H323 equipments...37 COMPATIBILITIES....38 6.3.1 Reminder on boards supporting the Transit function and the direct RTP..39 6.3.2 Delay (in one direction) introduced by IP gateways..39 6.3.3 Delay (in one direction) from an IP Phone towards a set behind ACT or eMG.39 6.3.4 ABC-F2 compatibility depending on the hardware and the type of configuration used (with or without compressed voice)...39 Notes Description....42 6.3.5 USB Key compatibility for CPU7-2, Appliance Server and Blade Server..43
Terminal compatibility....44 7.1 WIRED TERMINAL compatibility....44 7.1.1 Legend used in the table....44 7.1.2 UA 2G & Reflexes Terminals...44 7.1.3 Dedicated Attendant Terminals...44 7.1.4 Options and interfaces for Reflexes/e-Reflexes...45 7.1.5 Options for 8 & 9 series and Reflexe Terminals...46 7.1.6 e-reflexes terminals...46
7.1.7 7.1.8 7.1.9 8.
e-reflexes and Alcatel-Lucent 8 and 9 series...47 DECT System and Terminals...48 Wireless LAN terminal....49
Alcatel-Lucent enterprise/4400 release upgrades: impact on the 4400 system components and applications.....49 OmniPCX applications....49 Alcatel-Lucent Omnidesktop platform...50 10.1 Alcatel-Lucent 4058/4059 Hardware and software compatibility..50 10.1.1 Windows compatibility....50 10.1.2 Minimum PC configuration....51 10.1.3 Migration memo....51 10.1.4 Related services.....51 10.2 omnitouch unified communicationS hardware and software compatibility.52 10.2.1 OmniTouch Unified Communication 3.0 compliant platforms (server side)..52 10.2.2 OmniTouch Unified Communication 4.0 & 4.1 compliant platforms (server side)52 10.2.3 OmniTouch Unified Communications 5.0 compliant platforms (server side).52 10.2.4 OS server compatibility....52 10.2.5 Mail Servers OS and 46x5 version compatibility...54 10.3 omnitouch My Teamwork hardware and software compatibility...54 Compliant platforms (server side)...54 10.4 omnitouch Automated Message Delivery System (AMDS) hardware and software compatibility....55 OS server compatibility....55 10.5 Omnitouch Fax Server....55 Compliant platforms....55 10.6 Alcatel-Lucent TAPI Premium Server...55 Windows compatibility (Server)....55 10.7 Alcatel-Lucent TSAPI Premium Server...56 OS compatibility (Server)....56 10.8 XML API (My Web Services) : OS compatibility server (Server)..56
Alcatel-Lucent OmniMessage application...57 11.1 Alcatel-Lucent 4635H hardware and software compatibility..57 11.1.1 Boards versus release compatibility...57 11.1.2 Minimum configuration....57 11.1.3 Migration memo....58 11.1.4 Recommendation and requirement....58 11.2 Alcatel-Lucent 4635J hardware and software compatibility..59 11.2.1 Boards versus release compatibility...59 11.2.2 Minimum configuration....59 11.2.3 Migration.....59 11.3 Visual Messenger Hardware and software compatibility..60 11.3.1 Server SW compatibility....60 11.3.2 Client SW compatibility....60 11.3.3 Application SW compatibility...60 11.3.4 Recommended server PC configuration...60 11.3.5 Recommended client PC configuration...60
Omnivista 4760 Hardware and software compatibilities...61 12.1 Omnivista 4760 R3.0....61 12.1.1 Server configuration requirements...61 12.1.2 Common requirements....61 12.2 OmniVista 4760 R3.1....62 12.3 OmniVista 4760 R3.2....62 12.4 OmniVista 4760 R4.0/R4.1....63 12.5 OmniVista 4760 R4.2....63
Business integrated Communication Server ( BiCS )...64 13.1 Business integrated Communication Server R1.0...64 13.1.1 Server configuration requirement....64 13.1.2 Software compatibilities....64 13.2 Business integrated Communication Server R2.0...65 13.2.1 Server configuration requirement....65 13.2.2 Software compatibilities....65
4.10 OMNIPCX ENTERPRISE R6.0.1
4.11 OMNIPCX ENTERPRISE R6.1 /6.1.1
This version is at end of life since May 2008 No customer configurations should be upgraded to this release. This document does not include any information regarding this release.
4.12 OMNIPCX ENTERPRISE R6.2
This version is a minor version regarding the OmniPCX Enterprise 6.1/6.1.1 This release will be at end of life in October 2008
4.13 OMNIPCX ENTERPRISE R7.0
This version is a major version regarding the OmniPCX Enterprise 6.2 This release is in phase out in December 2007 Its support version is R7.1
4.14 OMNIPCX ENTERPRISE R7.1
This version is a minor version regarding the OmniPCX Enterprise 7.0 and is also a maintenance version for OmniPCX Enterprise R7.0 This release will be in phase out in November 2009
4.15 OMNIPCX ENTERPRISE R8.0
This version is a major version regarding the OmniPCX Enterprise R7.1 This release will be in phase out in October 2010
4.16 OMNIPCX ENTERPRISE R8.0.1
This version is the maintenance version of the OmniPCX Enterprise 8.0. This release will be in phased out in October 2010
4.17 OMNIPCX ENTERPRISE R9.0
This version is a major version regarding the OmniPCX Enterprise R8.0 This release will be in phase out in October 2011
4.18 OMNIPCX ENTERPRISE / APPLICATION COMPATIBILITY TABLES
The following chart provides the minimum required application release for each OmniPCX software release. You can check if you need to upgrade this application when you upgrade the OmniPCX release. Minimum application release assumes that when migrating an OmniPCX Enterprise r x to OmniPCX Enterprise r y, services available on the target configuration will be at the level that was available before migration. Careful analysis must be performed when supplementary services are required on target configurations. Such requirements may imply application migration to a more recent release. Note that it is strongly recommended to upgrade applications to the latest software release. By doing so, customers benefit from feature and application improvements. This information conforms with the phase-out policy.
4.18.1 Call handling
OmniPCX Enterprise R6.1 / 6.1.1 OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/R8.01 OmniPCX Enterprise R9.0
4058 (W95/WNT) Migration 4059 MGT 4059 MAC/BLF and Migration 4059 IP
R4.016.12 Not supported
Not Not Not supported supported supported
Not Not Not Not supported supported supported supported R5.0.4
OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/R8.0.1 OmniPCX Enterprise R9.0
NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR (2) (2)
minimum CCS : 126.96.36.199 minimum CCS : 188.8.131.52
N R NR N R N R NR N R N R NR N R N R NR N R N R NR N R N R NR N R
NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR
NR Not R : elevant
(1) S tandard Edition / 32 bits edition (2) Only for S server / E server lave asy (3) V ersion g13026+ minimum
Alcatel-Lucent version : 31/10/08
ref: 8AL020033175TCARA 10
4.18.4 OmniTouch cc Premium Edition
OTCC PE Version OTPE Server R7.0 R7.1 1.0.00.07002F 1.0.01.03002C2
io n 3 d it S P (6 ) 5 ) L (5 ) 4) 4) s E E d. E d. ( 6.x 7. x P3 s L v( ( P4 er e r X L th X o X L th X 2 s ine S td Std s r s rv 1/S ) P (2 ) ( 2) 3 ) w /o w i w / w i lor p lor o S o o SP Bu 8 p (1 ( SP R Pr r r 3S 0 E x t Ex 6. 2 7. 0 7. 1 8. 0 8. 0 9. 0 9. 0 P P P P i s ta L 2 L 2 L 0 et e R R R R R R R 2 n 2 n 2 n 2 n X n X n V S Q S Q S Q c el cel r n te r n E E E E E E E e n OX O X O X O X OX OX O X Wi Wi W i Wi Wi W i Wi M S M S M S E x Ex In t In MSSQL Excel Others compatibility IE OS Compatibility PBX Compatibility Compatibilit Compat. Compat. requirements Server side Client side
( 5) ( 5) NR NR NR NR NR NR NR
R7.1.1 1.0.02.00003B R7.1.1 1.0.02.00004C R8.0 2.00.205 R8.0 2.00.206 R8.0 2.00.207 Visual CC R7.0 R7.1 1.0.00.07002F 1.0.01.03002C
NR NR NR NR NR NR
R7.1.1 1.0.02.00004C R8.0 2.00.205 R8.0 2.00.206 R8.0 2.00.207 Agent Desktop R7.0 R7.1 R8.0 R8.0 R8.0 1.0.00.07002F 1.0.01.03002C 2.00.205 2.00.206 2.00.207
: compatible blank : not compatible N R N ot relevant
(1): minimum patch level: R6.2 / F3.301.27 (2): minimum patch level: R7.0 / F4.401.21 (3): minimum patch level: R7.1 / F5.401.21
(4): Standard Edition - 32 bit edition only (5): minimum OXE version : G1.302.8 / G1.503.17 (6): Same Excel version must be used on OTPE Server and Visual CC
4.18.5 Alcatel-Lucent OmniTouch Unified Communication
OmniTouch Unified Communications
OmniPCX Enterprise R6.1/6.1.1 Unified Communication R3.0 (1): My Assistant, My Messaging and My Phone applications Unified Communication R3.0 (2): My Teamwork application Unified Communication R4.0 (1): My Assistant, My Messaging and My Phone applications Unified Communication R4.0 (2): My Teamwork application Unified Communication R4.1 (1): My Assistant, My Messaging and My Phone applications OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0
R3.x Not compliant XL My TeamWork Web Services R3.x IP Touch Web Services R5.0 Telephony Web Services R5.0 One Number Web Services R5.0 Messaging Web Services R5.0 Management Web Services R5.0 XML FrameWork Management R5.0 TeamWork Web Services R5.0 IP Touch Web Services R5.1 Telephony Web Services R5.1 One Number Web Services R5.1 Messaging Web Services R5.1 Management Web Services R5.1 XML FrameWork Management R5.1 TeamWork Web Services R5.1 R3.1 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1 R3.1 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1 R3.1 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1
Not compliant XL R3.1 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.0/5.01 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1 R5.1
WLAN Phone not supported
4.18.11 OmniVista 4760 Note: Configuration of several OmniPCX 4400/Enterprise at the same time available only for OmniPCX 4400/Enterprise with same patch and release.
OmniPCX Enterprise R6.1/6.1.1 OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0 OmniPCX Enterprise R9.0
4760 OmniVista Wizard ROmniVista 4760 OXE patch download 4760 PCS patch download 4760 OXE Audit 4760 SIP Manager
R3.1.07 R6.1.2 R3.1.07.00 no no no no
R3.2.04.00.a R4.0.11.01.a R4.1.08.00.c R4.2 R5.0 Not Not Not Not Not supported supported supported supported supported R3.2.04.00.a R4.0.11.01.a R4.1.08.00.c R4.2.06.01a R5.0.07.02b no no no no no no no no R4.1 R4.2 R5.0 no R4.2 R4.2 R5.0 no R5.0 R5.0 R5.0 R5.0
4.18.12 Business integrated Communication Server ( BiCS )
OmniPCX Enterprise R6.1/6.1.1 OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0 OmniPCX Enterprise R8.0.1 OmniPCX Enterprise R9.0
Not Not Not Not supported supported supported supported R1.0 (1) BICS R2.0 Release will be available on December 2008
4.18.13 Professional Services Applications
OmniPCX Enterprise R6.1 / 6.1.1 OmniPCX Enterprise R6.2 OmniPCX Enterprise R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8/R8.0.1 OmniPCX Enterprise R9.0
IP Desktop Softphone IP Desktop Agent IP Desktop Attendant Free Desktop IP Touch DoorCam Ringtone Customization Wall Board Manager for OTCC Premium CCIVR integration for OTCC Premium
N/A N/A N/A N/A N/A N/A
MIPD V2.0.3 MIPD V2.0.3 MIPD V2.0.3 V1.0.4 N/A N/A
MIPD V2.0.3 MIPD V2.0.3
CS GD GD-2 GA GA-2 MEX MCV8-I MCV24-I MADA3 MADA1 HSL2 HSL1 S-LANX4 LANX8 LANX16-1 LANX16-2 AFU-1 XMEM-1 RMA MODB Out Out
Y S Y S Y Y S S Y Y Y Y Y S S Y Y Y Y Y
Y (1) S Y S Y Y S S Y Y Y Y Y S S Y Y Y Y Y
Y (2) S Y S Y Y S S Y Y Y Y Y S S Y Y Y Y Y
5.2.3 Extension boards
Extension Boards Phase Status OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes
UAI16 SLI16 SLI8 SLI4 UAI16-1 UAI8 UAI4 SLI16-1 SLI8-1 SLI4-1
Out Out Out Out -
S S S S Y Y Y Y Y Y
5.2.4 Trunk Interface boards
APA4 HU APA4 LCG APA4 TBR21 APA4 US APA8 HU APA8 LCG APA8 TBR21 APA8 US METCLI GSCLI CLIDSP DDI2 DDI4 BRA2 BRA4 BRA8 DIGITAL ACCESS E1 DASS2 DIGITAL ACCESS PCM-R2 ISDN ACCESS E1 PRA-T2 PRA-T1 T1-CAS IRAD-CH
Y S Y Y Y S Y Y S Y Y S Y Y Y Y Y
US market US market
Y Y Y Y
Y Y Y S
Not available for US market
5.2.5 Mixed boards
Mixed boards Phase Status OmniPCX Enterprise R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes
MIX084 MIX048 MIX044 MIX484 MIX448 MIX244
S S S Y Y
S S S Y Y Y
8UA + 4Z 4UA + 8Z 4UA + 4Z 4T0 / 8UA + 4Z 4T0 / 4UA + 4Z 2T0 / 4UA + 4Z
5.2.6 External battery racks
Module Racks and External battery OmniPCX Enterprise Board Type R6.1/R6.1.1 OmniPCX Enterprise R6.2/R7.0 OmniPCX Enterprise R7.1 OmniPCX Enterprise R8.0/8.0.1 OmniPCX Enterprise R9.0 Notes
Module Rack S (MR1) Module Rack L (MR3) External Battery Rack
External Battery Rack 12V Cherokee External Battery Rack 36V Cherokee
Y Y Y The minimum technical releases of MR1and MR3 racks compatible with the external battery rack are in the "Rack reference" table below
External Battery Box
Rack 1U MR1 (without battery) Rack 3U MRV (without battery) Rack 3U MRV (without battery) Rack 1U MR1 48V (assembled) Rack 3U MR3 48V (assembled) Extension Battery Rack Charger Rack 48V / 14 Ah W/O Rectifier Rectifier 500W for Charger Rack
3EH 76020 AEAB 3EH 76027 AEAB 3EH 76027 BEAB 3EH 76172 AAAB 3EH 76170 AAAA 3EH 76187 AAAA 3EH 76181 AAAA 3EH 76185 AAAA
5.3 APPLIANCE SERVER
5.3.1 Compatibility between Appliance Server and Software Releases
Appliance Server Phase Status Out Out OmniPCX Enterprise R6.1/R6.1.1 S S N IBM X306M IBM X3250 HP DL320 G5 N N OmniPCX Enterprise R6.2/R7.0 S S S (1) N N OmniPCX Enterprise R7.1 S S S Y (2) N OmniPCX Enterprise R8.0/R8.01 S S S Y (2) Y (2) Y (3) IBM X3250-m2 N N N Y (4) OmniPCX Enterprise R9.0 S S S Y (2) Y (2) Y Y (1) Version minimum = F3.301.16.d (2) Memory size = 1Go (2) Memory size = 1Go (3) HP DL320 G5p : 8.01 Only (4) 8.0.1 Only Notes
Direct IP switching in network Direct RTP is a feature that allows direct RTP communication between endpoints without requiring the use of a compression resource from the call server. Direct RTP is available in the following cases: Between two endpoints belonging to the same node. Between two endpoints belonging to different nodes connected by IP VPN internodes links. This configuration is called "direct RTP in network".
The advantage of direct RTP, especially in a network, is that RTP flow does not transit in any way through call server compression resource, transmission delay is minimum and only related to voice processing (at endpoint level) and network delay. Direct RTP mode must be configured for these reasons and particularly when a Common Hardware (GD board) is used. This is due to the fact that configuring transit across this resource involves a compression/decompression cycle that often leads to unacceptable overall transit delay. Configuration of Direct RTP must follows these "rules": Direct RTP must be activated across the entire IP PCX network H323 "fast start" mode is mandatory Not compatible with LIO-E
Before R7.0, direct RTP cannot be used in the following cases: Communication involving pure H323 devices like softphone application, or Z over IP devices such as Audiocodes MP1xx devices. Communication will transit on the Call Server and a compression resource will be allocated during the communication, in this case careful design of the network dimensioning must be performed. Mixed OmniPCX Enterprise and OmniPCX 4400 nodes due to the fact that Direct RTP in network is not available before OmniPCX Enterprise R5.0 Lx.
Direct RTP with H323 equipments
Release 7.0 allows to use Direct RTP for H323 equipments and all OmniPCX Enterprise H323 Gateways (MGDs, GA, INTIP) for voice and Fax T38. H323 direct RTP is also available for equipment supporting the Fax over IP (Audiocode MP1xx), H323 Gateways of carriers, the My Phone application in VoIP Nomadic. The management of H323 direct RTP on OmniPCX Enterprise must be carefully enabled since all H323 terminals of the installation must be able to reroute the H245 RTP flow called "Empty Terminal Capability Set" or "Voice Path Replacement". In ABC-F networked configuration, all the nodes must be in Release 7.0 or higher to benefit the direct RTP for H323 terminals on all the nodes. No direct RTP between SIP set and a H323 terminal. No direct RTP between H323 terminals with different compression algorithms (for instance case of H323 terminal in G723 or G729 calling a 4645 in G711). Management IP/IP Parameters/Direct RTP = True IP/IP Parameters/Direct RTP For H323 Terminals = True
The LIO-COMP6 board is not compatible in R6.x and R7.x. It is not authorized in a network with INTIP or GA/GD. The LIOP/B/X boards are supported by Release 7.1 but can no more be configured for addition or for new installation. The LIOe board is no more authorized in heterogeneous network. There is no transit in G711 but packetization/depacketization.
6.3.2 Delay (in one direction) introduced by IP gateways In G711: approx. 100 ms (60 ms for an IP Phone (e-Reflexes/ series 8)) In G729: approx. 120 ms (70 ms for an IP Phone (e-Reflexes/ series 8)) In G723: approx. 150 ms (90 ms for an IP Phone (e-Reflexes/ series 8)) Transit: approx. 20 ms (there is no transit in G711) 6.3.3 Delay (in one direction) from an IP Phone towards a set behind ACT or eMG In G711 approx. 80 ms In G729 approx. 100 ms In G723 approx. 120 ms
6.3.4 ABC-F2 compatibility depending on the hardware and the type of configuration used (with or without compressed voice) The table in paragraph 184.108.40.206 presents cases of connection allowing an acceptable audio quality to be obtained (greater than index 3 of the MOS). The prohibitions in the table are not linked to problems setting up calls, only to obtaining an acceptable audio quality. In this table you will find a summary of the different configurations authorized in ABC-F2 (from an audio point of view) between Releases 5.0 Ux and 7.1. This table takes into account both a connection in VoIP and a T2, T0 or T1 type wire connection.
Rules used in the tables Note : In this document, "Direct RTP" corresponds to "Direct RTP in network". A maximum delay of 200 ms "One way" (one way, IP equipment + network) is authorized through IP (400 ms in Round Trip Delay). Beyond that, voice quality deteriorates. There can not be more than two passages in G711 during a call (100 ms + 100 ms). The LIO P/B/X boards are prohibited once there are Media Gateway boards (except in certain cases where the connection is made through a Crystal IP Media Gateway). The LIOe are not supported with Release 7.1 nor on any node of a network cohabiting with Release 7.1 (whatever their versions even they allow it). H323 terminals are only compatible with configurations which allow to have a maximum delay of 200 ms "One way". Release 7.x allows to use Direct RTP for H323 equipments and all OmniPCX Enterprise H323 Gateways (MGDs, GA, INTIP) for voice and Fax T38. The management of H323 direct RTP on OmniPCX Enterprise must be carefully enabled since all H323 terminals of the installation must be able to reroute the H245 RTP flow called "Empty Terminal Capability Set" or "Voice Path Replacement". In ABC-F networked configuration, all the nodes must be in Release 7.0 to benefit the direct RTP for H323 terminals on all the nodes. No direct RTP between SIP set and a H323 terminal. No direct RTP between H323 terminals with different compression algorithms (for instance case of H323 terminal in G723 or G729 calling a 4645 in G711). Only a single compression & decompression is authorized (use of the G723/G729 algorithm and one or two transits). Two compressions/decompressions are authorized only in cases of a call on VPN overflow (only used in an emergency). In certain configurations with two compressions/decompressions, there are palliative solutions to get to a configuration with one compression/decompression + transit. The table takes into account configurations using the G723/G729 compression/decompression algorithm or configurations that do not use compression or which are in G711. With the IP rack server, there are considered to be at least two IP items of equipment (1 GD + 1 IP Phone or 2 GDs). SIP is not authorized in configurations if the Direct RTP is disabled. The internode VoWLAN calls (via VoIP hybrid link) are not authorized if the Direct RTP is disabled.
Below are the different representations of the configurations used:
R4.2 R5.0.1Ux O mniPCX 4400
represents an OmniPCX 4400 in R4.2 to R5.0.1 Ux
represents an OmniPCX Enterprise controlled by a CS or AS with common hardware (OXO common hardware)
O mniPCX Enterprise R5.1.2 IP Rack Server
O mniPCX Enterprise R5.1.2 Crystal IP Server
Crystal IP Server: represents an OmniPCX Enterprise R5.1.2 controlled by a CPU 5/ 6 or an AS with 4400 type hardware
Crystal IP Media G ateway
Crystal IP Media G ateway: represents an ACT Media G ateway connected to the A4400 type PABX via an IN TIP (Remote IP)
represents a Media Gateway connected to the PABX via a GD
Common hardware IP Media Gateway
, , = OmniPCX 4400 or OmniPCX Enterprise connected in wired ABC-F2 to an OmniPCX Enterprise R7.1. One case with G723/G729 compression (IP terminals or compressed link (LIO P/B/X COMP2) or VoIP (with INTIP)) and one case without using compression (or G711 used) are described.
= OmniPCX 4400 or OmniPCX Enterprise connected in VoIP ABC-F2 (with INTIPx only) to OmniPCX Enterprise R8.0. One case with G723/G729 compression (IP terminals or compressed link (LIO P/B/X COMP2)) and one case without using compression (or G711 used) are described.
Table of ABC-F2 compatibility
OmniPCX Enterprise IP Rack Server R8.0/R8.0.1/R9.0
Without Crystal IP MGW With Crystal IP MGW
Crystal Server R8.0/R8.0.1/R9.0
Without common hardware With common hardware
G72x G711 / (a) (b) Yes (Note 1) Yes (Note 1)
G711 Yes (Note 1) Yes (Note 1)
G72x Yes (Note 2) Yes (Note 1) Yes (Note 2) Yes (Note 1)
G711 Yes (Note 2) Yes (Note 1) Yes (Note 2) Yes (Note 1)
G72x Yes (Note 1) Yes (Note 1) Yes (Note 1) Yes (Note 1)
G711 Yes (Note 1) Yes (Note 1) Yes (Note 1) Yes (Note 1) No (Note 4) Yes (Note 3) Yes (Note 1) Yes (Note 3)
G72x Yes (Note 1) Yes (Note 1) Yes (Note 2) Yes (Note 1)
R6.2.x to R9.0
W/out compr ession
No With compr ession (c) Yes (Note 1)
Yes (Note 1)
No (Note 5)
No (Note 4)
Yes (Note 3)
No (Note 5) G711 Yes (Note 1)
Yes (Note 4)
(a) Compressed voice is not used (IP terminals or compressed link (LIO P/B/X COMP2) or VoIP (LIOe or INTIP)) on the OmniPCX 4400 or Crystal IP Server or G711 used. (b) Compressed voice is not used (IP terminals or compressed link (LIO P/B/X COMP2)) on the OmniPCX 4400 or Crystal IP Server or G711 used. (c) Compressed voice is used (IP terminals or compressed link (LIO P/B/X COMP2) or VoIP (LIOe or INTIP)) on the OmniPCX 4400 or Crystal IP Server. (d) Compressed voice is used (IP terminals or compressed link (LIO P/B/X COMP2)) on the OmniPCX 4400 or Crystal IP Server.
Direct RTP enabled Direct RTP enabled It is essential that the T2/T0/T1 access be connected to the Crystal IP (ACT) Media Gateway Direct RTP enabled There must be no LIOe board (compulsory) To lift the prohibition, a Crystal IP (ACT) Media Gateway must be added to the PABX in common hardware and the T2/T0/T1 connected to it To lift the prohibition, a Crystal IP (ACT) Media Gateway must be added to each PABX and the T2/T0/T1 connected between them Direct RTP enabled
Alcatel-Lucent version : 24/10/08
6.3.5 USB Key compatibility for CPU7-2, Appliance Server and Blade Server The list below introduces the compatibility of the USB key with the CPU7 step2 , Appliance Server and Blade Server only. This is available from OmniPCX Enterprise R7.1 Release. Only the key listed here have been tested and so declared compliant for this purpose.
MEMOREX 16MB LEXAR MEDIA 256MB INTUIX 256MB PNY 256MB PNY 512MB SANDISK 512MB SONY 1GB
7.1 WIRED TERMINAL COMPATIBILITY
7.1.1 Legend used in the table
Phase Status set to Out: no longer in OmniPCX Enterprise catalog Y = Supported by the Release and still in the catalog S = Supported by the Release but no longer in the catalog N = Not supported by the Release
7.1.2 UA 2G & Reflexes Terminals
OmniPCX Enterprise Phase out R6.0/R6.0.1/R6.1/R6.1.1/R6.2/R7.0/R7.1/R8.0/R8.0.1/R9.0 status *
Options for 8 & 9 series and Reflexe Terminals
Phase out status * OmniPCX Enterprise R5.1 / R5.1.1 / R5.1.2 OmniPCX Enterprise R6.0/R6.0.1/R6.1/R6.1.1/ R6.2/R7.0/R7.1/R8.0/ R8.0.1/R9.0
External ringing Interface module
7.1.6 e-reflexes terminals
OmniPCX Phase Enterprise out R5.1 / R5.1.1 / status * R5.1.2 OmniPCX Enterprise R6.0/R6.0.1/R6.1/R6.1.1/ R6.2/R7.0/R7.1/R8.0/R8.0.1
OmniPCX Enterprise R9.0
TSC IP v1s (4098 FRE) e-Reflexe (IP PHONE V2)
Supported only with all Supported only with all 3G 3G sets sets S S
e-reflexes and Alcatel-Lucent 8 and 9 series
Terminal Type OmniPCX Enterprise R6.0 / R6.0.1 No No No Yes Yes No No No No No No No No No No Yes OmniPCX Enterprise R6.1 No No Yes Yes Yes No No No No No No No No Yes Yes Yes OmniPCX Enterprise R6.1.1 No Yes Yes Yes Yes No No No No No No No Yes Yes Yes Yes OmniPCX Enterprise R6.2 No Yes Yes Yes Yes Yes (Note1) Yes (Note1) Yes (Note1) Yes (Note1) Yes (Note1) Yes Yes Yes Yes Yes Yes OmniPCX Enterprise R7.0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes OmniPCX Enterprise R7.1/R8.0/R8. 0.1/R9.0 Yes Yes Yes Yes Yes Yes (Note1) Yes (Note1) Yes (Note1) Yes (Note1) Yes (Note1) Yes Yes Yes Yes Yes Yes
Alcatel-Lucent IP Touch 4008 Alcatel-Lucent IP Touch 4018 Alcatel-Lucent IP Touch 4028 Alcatel-Lucent IP Touch 4038 Alcatel-Lucent IP Touch 4068 A-L IP Touch 4008 EE A-L IP Touch 4018 EE A-L IP Touch 4028 EE A-L IP Touch 4038 EE A-L IP Touch 4068 EE 4068 IP-Touch Handset Blue-tooth V1.IP-Touch Gigabit Handset Blue-tooth Alcatel-Lucent 4019 Alcatel-Lucent 4029 Alcatel-Lucent 4039 Alcatel-Lucent 8 & 9 series 10 keys module Alcatel-Lucent 8 & 9 series 40 keys module Alcatel-Lucent 8 & 9 series Smart display module
Note1: Minimum version level for R6.2/R7.1/R8.0 to be used for this Extended Edition series. Refer to Technical communication
7.1.8 DECT System and Terminals
OmniPCX Enterprise DECT SYSTEM Radio coverage GAP Compliant used with Alcatel-Lucent 407x GAP terminals 4070 IBS 4070IO EX IBS EXPLOSION PROOF 4070IA RBS INDOOR EUROPE 4070IO IBS INDOOR US 4070EO IBS OUTDOOR US R6.0 / R6.0.1/R6.1/R6.1.1/ R6.2/R7.0/R7.1 OmniPCX Enterprise R8.0/R8.0.1/R9.0
(1) (DECT4HB/DECT8 required)
Y Y Y N N
Y Y Y Y Y
DECT Terminals OmniPCX Enterprise Phase-out Status Out R6.0 / R6.0.1 S Y Y Y Y Out S N N N OmniPCX Enterprise R6.1/R6.1.1/ R6.2/R7.0/R7.1 S Y Y Y Y S Y Y Y S Y Y Y Y S Y Y Y N N Y Y Y S Y Y Y OmniPCX Enterprise R8.0/R8.0.1 OmniPCX Enterprise R9.0
DECT Terminal 4074 series 4073GS PWT Mobile Reflexe 100 & 200 MOBILE 200EX SET INT. MOBILE 100 SHIFTED SET CHINA MOBILE 100 SET SHIFTED FREQUENCY LAT.AM. MOBILE 300 REFLEXES MOBILE 400 REFLEXES MOBILE 300EX REFLEXES
Note: OmniPCX Enterprise/OmniPCX 4400 radio DECT infrastructure is GAP compliant. This does not imply that any third party GAP handset is able to work with OmniPCX Enterprise/OmniPCX 4400 call handling due to the GAP standard. Such support should be announced for specific handset models or vendors through the Alcatel-Lucent Application Partner Program.
7.1.9 Wireless LAN terminal
Wireless Lan Terminal OmniPCX Enterprise R6.0 / R6.0.1 Spectralink Mobil Ip Touch 300 Mobil Ip Touch 600 Mobil Ip Touch 310 Mobil Ip Touch 610 R1.0 S S N N OmniPCX Enterprise R6.1 /R6.1.1/R6.2 R1.1.1 (99.25) S S N N OmniPCX Enterprise R7.0/R7.1 R2.x (109.025) (Note 1) S S Y (Note 2) Y (Note 2) OmniPCX Enterprise R8.0/R8.0.1/R9.0 R2.x (109.025) (Note 1 ) S S Y Y
Note1 : With the R7.x releases, only the Executive mode is Supported. The Remote Extension mode is no more supported. Note2 : Only supported from R7.1.
ALCATEL-LUCENT ENTERPRISE/4400 RELEASE UPGRADES: IMPACT ON THE 4400 SYSTEM COMPONENTS AND APPLICATIONS
System hardware upgrade is defined by the last ACTIS released according to the existing configuration provided by relevant MAO files. No other method should be used to define such upgrade. For specific information about migration from OmniPCX 4400 to OmniPCX Enterprise, refer to the Pre-sales Communications document "OmniPCX 4400 evolution to OmniPCX Enterprise 5.1" and "OmniPCX 4400 evolution to OmniPCX Enterprise 6.0".
General policy regarding to PC platform The Alcatel-Lucent eND catalog contains various PC workstations and server platforms, which are tested on the OmniPCX applications. It is strongly recommended that the Alcatel-Lucent PC platform be sold with Alcatel-Lucent eND applications. When using or re-using a customer PC platform to run an Alcatel-Lucent application, it is the responsibility of the Business Partner to check the compatibility and validity of such software on the target system in a standalone configuration.
ALCATEL-LUCENT OMNIDESKTOP PLATFORM
10.1 ALCATEL-LUCENT 4058/4059 HARDWARE AND SOFTWARE COMPATIBILITY
10.1.1 Windows compatibility
Windows 3.rel. 2.12.X 4059 MAC BLF 4059 MGT 4059 MAC 4059 BLF 4059 MAC 4059 BLF 4059 MAC 5.1.x 4059 BLF No No No No No No Yes Yes No No No No No No No No Windows 95 Yes Yes Yes Yes No No No No No Windows 98 No No No No No No No No No Windows NT 4 work station No Yes Yes Yes No No No No No Windows 2000 No Note 1 Note 1 No Yes Yes No No No Windows ME No No No No No No No No No Windows XP-SP2 No Note 2 Note 2 No Yes Yes Yes Yes Yes Windows VISTA No No No No No No No No Yes (Note3) Yes (Note3)
BICS DC E3110 8GB 2x250GB
Heatsink Retention Module x3250 M2 Front Bezel Internal SATA RAID - Cabled and Setup by IBM Unknown or not required 250GB 7200 RPM 3.5" Hot-Swap SATA II Rack power cable - 2.8m, 100-240V, C13 to IEC 320-C14 (WW) OS Customer provided and installed Rack Kit 3.5" DASD cage Base Hardware BIOS GBM 2.8m, 10A/230V, C13 to CEE7-VII (Europe) 2GB DDRSDRAM DIMM Memory RAID 1 - Primary Array (SATA) - 2 HDDs required Hot-Swap SAS/SATA Kit 3.5" UltraSlim Enhanced Multi-Burner Dual-Core Intel Xeon E3110 (3.00GHz/1333MHz FSB, 6MB L2) x3250 M2 System Planar System Documentation and Software-UK English System Packaging - WW Riser assembly PCI-E
13.2.2 Software compatibilities Product line delivered with BiCS R2.0 are: OXE R9.0 OmniVista 4760 R5.0 with DMS 1.0.0 OTCC R8.0.5
OTUC R5.1 and OFS fax server 5.6.3
OMNITOUCH CONTACT CENTER SUITE OPERATING SYSTEM AND HARDWARE COMPATIBILITIES
14.1 OPERATING SYSTEM COMPATIBILIES
14.1.1 OmniTouch Contact Center Suite See table in section 4.18.3 14.1.2 OmniTouch Contact Center Premium Edition See table in section 4.18.4
14.2 HARDWARE COMPATIBILITY: MINIMUM PC REQUIREMENT
14.2.1 CCS Supervision
CPU Min/rec CCSUPERVISION R6.0/R6.0.1 CCSUPERVISION R6.1/R6.2/R7.0/R8.0
RAM size Min/rec 512 MB
Alcatel-Lucent server to be configured on new order (note 1) PC platform 4
Pentium IV 2 Ghz Pentium IV 2 Ghz
PC platform 4
PC configuration is defined for up to 300 agents and 25 objects per Excel sheet The following items are needed: CD-ROM reader 1024xinch color monitor with small font (minimum) Keyboard and mouse 1 LAN interface board Excel 7.0 up to Excel 2003
Use of Alcatel-Lucent PC platform is strongly recommended. It is the Business Partners responsibility to check and to test the compatibility of CCSUPERVISION software on the target machine when using another PC platform. Note 1: Characteristics of Alcatel-Lucent server pack or PC platform is subject to evolution to match standard of PC market. Characteristics of PC server 4 in 98 are not the same as in 02.
14.2.2 CCS Server
CPU Min RAM size Min Disk space Alcatel-Lucent server to be configured on new order
Alcatel 4635 Voice and Fax Messaging
Whats best for your company? Customers who are in touch, or those who receive no answer and hang up? Whats best in your company? Teams who constantly exchange information, or employees who can never reach each other? Not much doubt. So perhaps you should opt for Alcatels flagship 4635 Voice & Fax Messaging system. It keeps you talking.
The Alcatel 4635 networking capabilities provide all these features beyond a single site to the whole company. Indeed, beyond your company, to suppliers, partners, customers. That makes you a true Borderless Enterprise.
Being responsive with ease
The best of Voice Messaging Services to keep your communications going. The Alcatel 4635 streamlines your operations and saves everyone time thanks to its powerful and flexible greeting capabilities, information access, and delivery functions. Flexible individual greetings - the users individualized welcome center, simple but efficient, with a selection of greetings, standard or personalized for different situations no reply, busy, or extended absence. A wealth of message notification possibilities users at their desk get LED, icon, or voice guides on their phone sets or message notification in their e-mail client of choice (more on this later); users on the move can be notified on any specified telephone or pager number. In addition, SMS notification for GSM sets is available as a turnkey solution through the Alcatel Application Partner Program.
The Alcatel 4635 is an industry-leading voice messaging solution, seamlessly integrated in the Alcatel OmniPCX Enterprise business communications system. Its natural, intuitive Alcatel Advanced Reflexes Telephone User Interface saves you time and makes you efficient. And your staffs reachability is vastly simplified, since the Alcatel Ubiquity Solution allows everyone to hand out just a single telephone number. Then theres the Alcatel Visual Messenger it integrates Lotus Notes and
Microsoft Outlook e-mail clients to enhance
your messaging power and versatility. And since the Alcatel 4635 now supports the IMAP4 standard, your users can access their voice mail right from their e-mail client of choice no need to reconfigure all the workstations.
Powerful message manipulation capabilities to keep everyone up to speed every message can be shared, easily replied to, or forwarded to one or more recipients, tagged urgent for faster delivery, tagged private for confidentiality. Then you may want to record a conference call and sent it to absentees. Thats Record-on-Line, helping you improve efficiency and save resources.
The Automated Attendant can offload your contact center or customer services department by providing callers with information about your company or a specific department. It gives callers a series of choices, such as obtaining the voice information service, calling a specific contact, or simply leaving a message, etc. But the key advantage of the Automated
The result is enhanced collaboration between the employees of the Borderless Enterprise and a boost to customer care. Reflexes ease of use All these features and functions are made easy by the superior ergonomics of the intuitive messaging interface on Alcatel Reflexes sets. So your user efficiency increases thanks to several unique features such as mailbox content overview, message envelope information display, and full soft key guidance. The learn and use interface makes operation easy for everyone. (And remember, smooth and rapid learning reduces your costs.) That said, you can use any set to access the Alcatel 4635 voice mail service internal or external to the Alcatel OmniPCX Enterprise.
Attendant is that it keeps callers communicating with you, not with competitors!
Alcatels Ubiquity solution, in association with the Alcatel 4635, gives your mobile workforce a new dimension in efficiency and accessibility. This one number, one voice mail solution guarantees your mobile staff full access to all voice and fax mail services. They can record a welcome message to fit their changing geography, forward calls from their desktop set, and more. For people who are off site, the Ubiquity solution integrates cellular phones, offering a personal voice assistant for incoming calls, but also enabling staff to be contacted on their cellular phones in urgent situations.
Automated Attendant an enterprise welcome service
The Alcatel 4635 does more than enable your staff to leave and receive voice messages. It can act as a full-featured enterprise welcome service especially important for taking external callers in hand and ensure that no calls go unanswered. The Automated Attendant can guide callers to one of your departments or employees. It also provides your switchboard with additional support during peak periods.
The Alcatel 4635s fax capability delivers substantial added value your voice mail by: storing voice and fax in a single, universal mailbox adding voice annotations to faxes fax store and forward - fax overflow fax broadcast - fax on demand viewing, printing, and composing faxes.
>2 A L C AT E L
One for all. voice fax e-mail
What about putting all your messaging together into a single platform combining the versatility of your PC with the Alcatel 4635s wealth of messaging functions? Thats the advantage of the Alcatel 4635 Visual Messenger, integrating voice/fax messages into Microsoft Outlook and Lotus Notes. Visual Messenger enables you to put the power of the Alcatel 4635s voice/fax messaging into your existing e-mail environment. The Alcatel 4635 Visual Messenger also enables users to view and send faxes from the PC desktop (Adobe Acrobat
the possibility to view your entire voice, fax, and e-mail message queues on your client of choice efficient message review with the screen player message folders/archives store voice/fax messages in e-mail folders, forward voice/fax messages as e-mail messages, etc. And you get this without the headaches your prior investments are safe, your growth strategy is safe, and your budget is safe because there are no further deployment costs to come. In short, no impact on your workstations, your e-mail infrastructure, your future plans.
and Microsoft Office documents), reducing your need for fax machines, servers, or modems.
Networking solutions to fit your enterprise
The Alcatel 4635 is a key enabler for streamlining information exchange in multi-site or multinational companies. All its features and productivity enhancements can span your entire enterprise through seamless networking. Basic networking Basic networking uses the Audio Messaging Interchange Specification (AMIS) for sending, receiving, or replying to voice mail, plus notification of undelivered messages. Just use AMIS when you need to network with other vendors plain old voice mail systems.
The good news is that the Alcatel 4635 is an open system, providing a standard IMAP4 interface to the messages stored on it. All major vendors of electronic mail systems commonly support the IMAP4 standard. So regardless of the client you use Lotus Notes (Release 5 and above), Microsoft Outlook , Outlook Express, Netscape
Alcatel OmniPCX 4400 Alcatel 4635
Alcatel OmniPCX Enterprise Alcatel 4635
(Analog fall back) Ethernet LAN PC PC PC
Messenger you can review your Alcatel 4635 mailbox alongside your other e-mail accounts. That adds up to outstanding message management: a single sign-in for your e-mail and voice/fax messages
A L C AT E L 3>
You are not alone To help with support, guidance, and training, Alcatel has built up a dense network of skilled business partners across the world. You can be sure that there's an Alcatel Business Partner nearby, ready with its experience and know-how to support and counsel you. They'll guide you as to how to best configure your Alcatel 4635 based on your current or planned installation. They will install it and maintain it. They will also provide you with training so that you make the most of your Alcatel 4635.
VPIM networking the ultimate in openness Voice Profile for Internet Mail (VPIM) establishes an internationally accepted standard ESMTP/MIME profile, enabling you to swap voice and fax messages between messaging systems. It also allows inter-working with non-voice messaging MIME-compatible e-mail systems. VPIM now enables you to build heterogeneous
Octel Networking - the ultimate in simplicity Octel Networking is your solution of choice to build a reliable, cost-effective, and feature-rich voice and fax-messaging network. Your employees will message their contacts wherever they are as easily as if they where on their own Alcatel 4635 system. And your system administrator will operate the entire network as easily as a single machine. In combination with the Alcatel OmniPCX Enterprise, you can set up a single point of management, homogeneous network addressing, and synchronized directories. Voice mail networking over IP the ultimate in scalability Octel IP networking allows transparent multi-site voice mail networking using your existing IP data network for message delivery. You can create a virtual voice mail system and lower communication costs, enhance transmission quality, speed up delivery, and improve message security. Features include: up to six Alcatel 4635 servers, 40,000 name entries up to 384 ports global automated attendant voice compression (a one-minute message is only 240 Kbytes) message encryption.
messaging networks; so mergers or partnerships no longer have to be painful. Even linking customers and suppliers is easy. VPIM will kick in when you want to build a mixed network of Alcatel 4635s and 4645s.
Configurations and capacity
Alcatel 4635 J Number of mailboxes 15,000 Recording time 40 Hours Alcatel 4635 H 15,hours (standard) 210 hours (GMR*) 4-64 ports nodes 4 ports10 hours
Simultaneous accesses Simultaneous languages Voice mail systems in a network Basic configuration
2-16 ports nodes 2 ports10 hours
* GMR stands for Global Message Redundancy, an optional software solution that replicates the system, the database, and messages over redundant disks.
4276660 - GB - 08/2003 - 2003 - Alcatel Business Systems - 32, avenue Klber 92707 Colombes - France - RCS Paris B 185 - This document does not constitute a contract - The functions mentioned are country-specific and availability depends on the public network to which systems are connected Alcatel reserves the right to modify characteristics without prior notice - All trademarks are the property of their companies - Photo: M. Langot, Digitalvision - Printed in EEC on chlorine-free paper - 5318
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